Rackspace Cloud [EOL] Reviews and Pricing

it_user6207

Director of eCommerce at a retailer with 51-200 employees

Apr 26, 2013

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The new generation of Rackspace Cloud servers strong improvement over the first generation.

Pros and Cons

"The new generation of Rackspace Cloud servers are a strong improvement over the first generation."

"I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours."

What is most valuable?

The new generation of Rackspace Cloud servers are a strong improvement over the first generation. Performance is improved significantly, and the new dashboard gives managers more information.

What needs improvement?

I feel that the managed services Rackspace is known for have fallen off a bit. I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours. Make sure techs are fully trained.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.