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Microsoft Azure vs Rackspace Cloud [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Azure
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st), PaaS Clouds (1st)
Rackspace Cloud [EOL]
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

AS
Community Manager at PeerSpot (formerly IT Central Station)
Aug 21, 2014
 

Featured Reviews

Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.
RS
Director - DevOps and Infrastructure at INTIGRAL
There is easy integration with multiple providers and third-party services
It is very stable. It works 99.9 percent of the time. We are quite happy with it. This product is used to help broadcast football games' live streams, video matches and fantasy games, and it is used extensively. We have almost two million plus downloads, and during peak seasons, we could have 100,000 concurrent users watching 11 different matches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft does provide good support and enables our customers to obtain the results they need."
"Microsoft Azure supports our company growth through its robust features."
"Azure is pretty good and in fact, we have about 100 customers who are using Azure on our technology."
"Microsoft Azure is very stable."
"Many of my customers are using SaaS and PaaS and are happy with its tasks and performance."
"Setup cost with Azure is minimal for what they are supplying."
"Azure cloud is a platform for many things, such as hosting, file services, application or power apps, and data lake."
"The most valuable feature is the interface."
"The new generation of Rackspace Cloud servers are a strong improvement over the first generation."
"Image backup is a valuable feature, and even though this is a common feature, it is very helpful for us."
"There is easy integration with multiple providers and third-party services."
"It is very stable; it works 99.9 percent of the time, and we are quite happy with it."
"Ability to quickly create reliable virtual servers."
"The tourism business is seasonally based, therefore our infrastructure needs are variable, and this service works perfectly for us."
"The most valuable feature for us is the support, which is really efficient."
 

Cons

"There is room for improvement in the pricing structure, user interface design (UI/UX), clear navigation, and documentation support of Microsoft Azure."
"When we check with Microsoft, they tell us it is working as per design, and we have to work through various PowerShell scripts to get those details."
"I would like to see more advanced functionality in terms of information security."
"Price could always be cheaper. Its licensing and usage aren't always cheap."
"The product's initial setup process and stability need improvement."
"The initial setup could be simplified."
"The local support is fair but it is sometimes limited, the service could be better."
"They should optimize their pricing so that we can use more features. I would also like to see more auditing and more security for the Blob storage feature. From a technical point, it has very good features for Microsoft products, but for non-Microsoft products, it may have some limitations. I have mostly worked with Windows-based integration, and now I am trying to use it for open-source systems. It is good but not as easy as Microsoft products."
"I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"Comparatively, this solution is a bit expensive."
"Vertical scalability is very limited compared with Amazon EC2, which offers many sorts of instances."
"It's often difficult to get timely support with a ticket, they seem to live by phone calls there."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
 

Pricing and Cost Advice

"Software licensing models can be expensive depending on what you need compared to open source solutions, for example. However, if you don't have the technical skills, you may be better off paying for a license and support instead of trying to use open source solutions."
"It has the pay-as-you-go model. Its pricing should be better."
"It is important to consider ROI when looking at the cost of a subscription."
"The pricing is cheap."
"The current pricing is on a pay-as-you-go subscription."
"The pricing is fine."
"The licensing fee is quite cheap for what they're offering."
"The solution does not offer very many free services which can become expensive. We are on an annual license."
"The service includes licenses (for operating systems, databases, etc.). Asset management is easier with services like that."
"Comparatively, this solution is a bit expensive."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

AS
Community Manager at PeerSpot (formerly IT Central Station)
Aug 21, 2014
Aug 21, 2014
Agree. All those are not true cloud player but somewhere in between hosted cloud and true cloud computing.
2 out of 4 answers
it_user105252 - PeerSpot reviewer
CTO at a healthcare company with 51-200 employees
Aug 20, 2014
I completely agree. Cloud Computing vending is a scale business. And unless you have the $$ Billions to invest in DCs, interconnects, CDN capacity, as well as in continually investing in the OS and Management software infrastructure, you cannot be anything but a vendor that caters to a particular narrow segment. Its a bit like telephony. You aren't going to do very well going up against GE/Sprint, ATT or Southwest Telecom. BUT if you are an EarthLink, you can play in then niche space of those who want a "socially responsible" Telco. About a year ago, both Rackspace and Centurylink were looking for "capital partners" for future growth investment precisely because of these issues. I don't think they ever raised enough $$. I have been saying for about 5 years now that there is room for 4-5 major cloud vendors and they were going to be: Amazon, Google, Microsoft. and then fighting for the last 1-2 slots were IBM, salesFORCE.com, EMC and perhaps Oracle. Oracle seems to have opted not to keep fighting, and EMC is now more focused on delivering services. So you basically have IBM leveraging its corporate DC and mainframe hardware consolidation capabilities and Salesforce is leverging its lead in CRM to get apps built on Force.com But pretty much everyone else is a niche player. The Future is Platform As A Service. NOT "vms" and Rackspace and Dimension Data all were hoping to move from VMs to PaaS but that's a hard move to make.
it_user8685 - PeerSpot reviewer
Infrastructure Expert at Cloud Counselage Inc. (www.cloudcounselage.com)
Aug 20, 2014
DISAGREE. VMware is the present and the Future. Be it VMware vCloud and vSphere suites, tough competition for Amazon etc. or be it vCHS. Also, VMware's very own Public IaaS Cloud; vCHS (VMware vCloud Hybrid Service) which will change everything in days to come vis-a-vis Rackspace, IBM's Softlayer etc. Microsoft is not in a competition at all, because it lacks quality compared to the names mentioned above. __Tushar Topale
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world. SAP Cloud Platform is suitable for companies of any size; it works well with bo...
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. In particular, the Firebase library grants you access to a shared data structure...
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Also Known As

Windows Azure, Azure, MS Azure
No data available
 

Overview

 

Sample Customers

BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
3D Capacity, Acquity Group, Axios Systems, Behance, Blastro, Dominos Pizza, and Sage.
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