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Amazon AWS vs Rackspace Cloud [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon AWS
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
260
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (2nd), PaaS Clouds (2nd)
Rackspace Cloud [EOL]
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Q&A Highlights

AS
Community Manager at PeerSpot (formerly IT Central Station)
Aug 21, 2014
 

Featured Reviews

MM
Data Analyst at a tech vendor with 10,001+ employees
Cloud training has boosted my data analytics skills and simplifies building small projects
One area that could be improved in Amazon AWS is its learning curve. The large number of services and configuration options can be overwhelming, especially for new users. Understanding its pricing can also be challenging, as costs can add up unexpectedly if resources are not monitored carefully. For data analytics, setting up and integrating services such as S3, Glue, and Athena sometimes requires a good understanding of permissions, data formats, and service configurations. More guided, simplified onboarding for analytics use cases would make the platform more accessible. One additional area for improvement is documentation and service selection. Amazon AWS offers many services with overlapping capabilities, and it can sometimes be difficult for users to determine which service is the best fit for a particular use case. More decision support tools and guided recommendations would help reduce this complexity. From a data analytics perspective, cost visibility could also be improved since analytics workloads can scale quickly. Having more proactive cost forecasting and optimization recommendations would help teams manage budgets more effectively. Another challenging area is IAM and permission management. While Amazon AWS provides strong security controls, configuring permissions correctly can be complex, especially when multiple analytics services need to interact with one another. Simplifying permissions while maintaining security would enhance the overall user experience. The other area I would mention for improvement is the overall user experience. Given the huge number of services, which are truly excellent, it can sometimes feel overwhelming to navigate, especially for a new user that requires much training. A more streamlined interface and clearer recommendations between similar services would make it easier to get started. I would also like to see more built-in cost optimization guidance and cost management tools. Other than that, Amazon AWS is a very good and mature platform. Most of my feedback is about making it easier to learn, manage, and optimize rather than adding new capabilities.
RS
Director - DevOps and Infrastructure at INTIGRAL
There is easy integration with multiple providers and third-party services
It is very stable. It works 99.9 percent of the time. We are quite happy with it. This product is used to help broadcast football games' live streams, video matches and fantasy games, and it is used extensively. We have almost two million plus downloads, and during peak seasons, we could have 100,000 concurrent users watching 11 different matches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If a company is questioning whether it's cheaper than owning a server yourself and running a server yourself, the general answer to the total cost of ownership is yes, it is cheaper."
"Deploying to the elastic cloud is much easier now with AWS."
"The most valuable feature of the solution is that they offer everything around in just one platform."
"Amazon offers different support plans; we have enterprise support and they generally get back to us within half an hour, with a very fast escalation process and a generally high level of support because they know that there is a critical platform involved."
"AWS has improved our organization by driving efficiency in our product development cycles."
"The solution has good speed. It's very fast."
"The impact of Amazon AWS is evident in every organization that uses cloud-based applications, making data storage, processing, and analysis more efficient and scalable while enabling faster decision-making with real-time access to analytics and dashboards."
"Overall I like this announcement and look forward to moving beyond the preview."
"Ability to quickly create reliable virtual servers."
"Image backup is a valuable feature, and even though this is a common feature, it is very helpful for us."
"It is very stable; it works 99.9 percent of the time, and we are quite happy with it."
"The tourism business is seasonally based, therefore our infrastructure needs are variable, and this service works perfectly for us."
"There is easy integration with multiple providers and third-party services."
"The new generation of Rackspace Cloud servers are a strong improvement over the first generation."
"The most valuable feature for us is the support, which is really efficient."
 

Cons

"The interface is relatively complex. It's not complex when you compare it to Azure, but with some other competitors, it is a little complex."
"In some areas, more transparency on what is persistent towards novice users."
"We have a very good approach internally with what we have developed. It involved overcoming some hurdles regarding the single point of truth or single point of configuration, which is sometimes not that easy for AWS. There are dashboards and you have your web service, but bringing all these together and orchestrating is sometimes quite difficult."
"I think the price can be improved. The price is high now, and Amazon's web portal can be improved."
"It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month. It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services."
"AWS could use better integration with other products and clouds."
"There are numerous use cases, and the setup varies from complicated to very simple in some cases."
"IAM must be made simple and straightforward. It is a little bit complicated compared to GCP."
"I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"Comparatively, this solution is a bit expensive."
"Vertical scalability is very limited compared with Amazon EC2, which offers many sorts of instances."
"It's often difficult to get timely support with a ticket, they seem to live by phone calls there."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
 

Pricing and Cost Advice

"The pricing is one of the best in the segment."
"It's an expensive product."
"There are no additional costs beyond the standard licensing fees."
"It is much more expensive than any other cloud provider."
"The price of the Virtual Desktop service from Amazon AWS could improve, it is more expensive than competitors. The pricing model we are using is pay-as-you-go. You only pay for what you use."
"AWS IaaS is a very generic service, which is extremely overpriced.​"
"To anyone thinking about using AWS, I would suggest carefully designing your implementation. This is very important because it will impact the monthly cost of the solution. You need to think ahead and talk with your staff to find opportunities to make this more efficient."
"We are not happy with the general price and find most of Amazon's products to be quite expensive."
"The service includes licenses (for operating systems, databases, etc.). Asset management is easier with services like that."
"Comparatively, this solution is a bit expensive."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Answers from the Community

AS
Community Manager at PeerSpot (formerly IT Central Station)
Aug 21, 2014
Aug 21, 2014
Agree. All those are not true cloud player but somewhere in between hosted cloud and true cloud computing.
2 out of 4 answers
it_user105252 - PeerSpot reviewer
CTO at a healthcare company with 51-200 employees
Aug 20, 2014
I completely agree. Cloud Computing vending is a scale business. And unless you have the $$ Billions to invest in DCs, interconnects, CDN capacity, as well as in continually investing in the OS and Management software infrastructure, you cannot be anything but a vendor that caters to a particular narrow segment. Its a bit like telephony. You aren't going to do very well going up against GE/Sprint, ATT or Southwest Telecom. BUT if you are an EarthLink, you can play in then niche space of those who want a "socially responsible" Telco. About a year ago, both Rackspace and Centurylink were looking for "capital partners" for future growth investment precisely because of these issues. I don't think they ever raised enough $$. I have been saying for about 5 years now that there is room for 4-5 major cloud vendors and they were going to be: Amazon, Google, Microsoft. and then fighting for the last 1-2 slots were IBM, salesFORCE.com, EMC and perhaps Oracle. Oracle seems to have opted not to keep fighting, and EMC is now more focused on delivering services. So you basically have IBM leveraging its corporate DC and mainframe hardware consolidation capabilities and Salesforce is leverging its lead in CRM to get apps built on Force.com But pretty much everyone else is a niche player. The Future is Platform As A Service. NOT "vms" and Rackspace and Dimension Data all were hoping to move from VMs to PaaS but that's a hard move to make.
it_user8685 - PeerSpot reviewer
Infrastructure Expert at Cloud Counselage Inc. (www.cloudcounselage.com)
Aug 20, 2014
DISAGREE. VMware is the present and the Future. Be it VMware vCloud and vSphere suites, tough competition for Amazon etc. or be it vCHS. Also, VMware's very own Public IaaS Cloud; vCHS (VMware vCloud Hybrid Service) which will change everything in days to come vis-a-vis Rackspace, IBM's Softlayer etc. Microsoft is not in a competition at all, because it lacks quality compared to the names mentioned above. __Tushar Topale
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
9%
Construction Company
17%
Outsourcing Company
15%
Healthcare Company
13%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business131
Midsize Enterprise48
Large Enterprise120
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

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Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
3D Capacity, Acquity Group, Axios Systems, Behance, Blastro, Dominos Pizza, and Sage.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: September 2026.
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