No more typing reviews! Try our Samantha, our new voice AI agent.

Rackspace Cloud [EOL] vs Salesforce Platform comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rackspace Cloud [EOL]
Average Rating
8.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (10th), Mobile Development Platforms (5th), Rapid Application Development Software (11th), Low-Code Development Platforms (9th), No-Code Development Platforms (5th), Business Orchestration and Automation Technologies (19th)
 

Featured Reviews

RS
Director - DevOps and Infrastructure at INTIGRAL
There is easy integration with multiple providers and third-party services
It is very stable. It works 99.9 percent of the time. We are quite happy with it. This product is used to help broadcast football games' live streams, video matches and fantasy games, and it is used extensively. We have almost two million plus downloads, and during peak seasons, we could have 100,000 concurrent users watching 11 different matches.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Automated weekly analytics have improved case tracking and boosted research productivity
In terms of customization and requesting features that need to be enabled, the process is longer than ideal. As a user, I have very limited access rights to Salesforce Platform, which limits my capability. If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement. If I need to gain access to a specific feature within Salesforce Platform, it should point me to who in my organization manages it. If the system is able to tell me who exactly is managing it, I can get in touch with that particular user to understand whether I can gain access. This particular feature seems to be lacking, not only in Salesforce Platform, but in any CRM application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The new generation of Rackspace Cloud servers are a strong improvement over the first generation."
"The tourism business is seasonally based, therefore our infrastructure needs are variable, and this service works perfectly for us."
"There is easy integration with multiple providers and third-party services."
"It is very stable; it works 99.9 percent of the time, and we are quite happy with it."
"Ability to quickly create reliable virtual servers."
"Image backup is a valuable feature, and even though this is a common feature, it is very helpful for us."
"The most valuable feature for us is the support, which is really efficient."
"It works beautifully. I haven't had any errors."
"It was a great add-on to our digital landscape."
"A great platform to import, manage and save customer data."
"Salesforce Platform overall helps me to track my business better."
"Salesforce is the best one out there."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"Salesforce provides customization that aligns with our organization's lifecycle management of opportunities. It integrates with our call records, meeting notes, and the Outlook calendar, which helps in mapping roles and managing opportunities effectively."
"With Salesforce Platform, we are able to focus on business outcomes and we need not worry about infrastructure at all."
 

Cons

"Vertical scalability is very limited compared with Amazon EC2, which offers many sorts of instances."
"It's often difficult to get timely support with a ticket, they seem to live by phone calls there."
"I had a few instances where techs on off hours made extremely bad decisions, resulting in extended site outages lasting hours."
"Comparatively, this solution is a bit expensive."
"It would be nice to have more built-in suites compared to others. It would enable easier integration."
"It doesn't offer Elastic IP like AWS. And also we can't configure our server based on region."
"They have some limitations as a cloud solution."
"One area that could use improvement is the approval mechanism in the authenticator, which is unstable."
"The initial setup process was a complex thing to do because four different organizations were working together."
"Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"Salesforce Platform may be on the expensive side. However, getting value for money depends on how it's used."
"When you compare with Appian, they have to improve more on configuration and more systematic care, configuring by itself and if they are making other things in the area that they update."
"I think the interface should be enhanced and more user-friendly."
 

Pricing and Cost Advice

"The service includes licenses (for operating systems, databases, etc.). Asset management is easier with services like that."
"Comparatively, this solution is a bit expensive."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"It is an expensive program."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"It is very expensive. Its licensing is on a monthly basis."
"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
"Salesforce is cheap."
"Pricing and license differ and depend on how much license you are purchasing from them."
report
Use our free recommendation engine to learn which PaaS Clouds solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Construction Company
15%
Outsourcing Company
13%
Financial Services Firm
13%
Healthcare Company
11%
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

Ask a question
Earn 20 points
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

3D Capacity, Acquity Group, Axios Systems, Behance, Blastro, Dominos Pizza, and Sage.
ADP
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: October 2026.
920,769 professionals have used our research since 2012.