Radware Alteon Reviews

We're an agency of a state government in India, and our primary use case of Radware Alteon in our organization is for load balancing and application protection.

We have to load-balance among multiple departments within the state government. Around 12 people manage Alteon, and the solution covers roughly 20 departments. 

Our agency launched several programs recently. For example, they're encouraging people to plant trees, and they need to upload a picture of the tree to the portal within a given window. Our previous load-balancing system failed to overcome that challenge. 

We needed improved application performance and availability during peak traffic. Traffic needed to be distributed evenly across data centers to prevent overloading and provide visibility into real-time performance and metrics. The government agency chose Alteon for its advanced load-balancing and application optimization features. There were immediate benefits in load-balancing and application performance.

Valuable features of Radware Alteon include global server load balancing, SSL offloading, Layer 7 load balancing, automation and traffic scaling, real-time analytics, and reporting.

Alteon's integrated application protection has helped us. As a state government agency, we face increasing threats and need to secure our critical web applications. 

Our finance websites are the primary targets for DDoS, SQL injections, and other sophisticated attacks. Traditional security is insufficient to defend against the volume and complexity of the attacks. We need protection against attacks on the application and infrastructure layers and DDoS attacks. Alteon offers visibility and actionable insights into each security event. 

Radware has free training available on their website. I've completed a few training courses and found them very helpful for me in my daily work. The basic course covering the UI takes a week, and it was easy to understand. When we're troubleshooting a scenario, we can check the Alteon knowledge base articles. The combination of training and the knowledge base shortens the learning curve. 

Alteon's user interface and usability can be improved by providing a more modern and streamlined design and focusing on simplifying workflows in the UI.

We have been using Radware Alteon for nearly four years.

I rate Radware Alteon's stability nine out of 10. We recently faced a GUI bug that disabled some options, but it was resolved by updating the device to a higher version. In the latest version, we had fewer GUI options, but it wasn't a major issue. We can still access those features from the command line. 

I rate Alteon's scalability 10 out of 10. It scales well within our organization.

I rate Radware support 10 out of 10. The Radware support team is very knowledgeable and quick in providing assistance.

Before Radware Alteon, the organization used a Windows server load-balancing solution that came with the operating system. Previously, those who worked faced time-consuming processes and reporting.

Alteon's initial setup was straightforward, and the UI was easy to understand. We had a few challenges integrating features, but Alteon's support helped us resolve them quickly. The only maintenance is regular updates. 

Using Radware Alteon has reduced the time we spend implementing load-balancing by about 70 to 80 percent. Setting up reporting and load-balancing on our previous solution took much more time. 

Our government agency opted for Radware Alteon due to its affordability and efficiency. While I can't say precisely how much it costs the organization, the price per device. In India, we always look for affordable products, so I assume Alteon is cost-effective because the government chose it.

I rate Radware Alteon nine out of 10. I recommend Radware Alteon because it offers comprehensive features for optimizing application delivery, improving network performance, and enhancing security. The basic training can be accessed through the Alteon website, which is user-friendly and helpful.

We are using Radware Alteon in our data center as a link load balancer, service load balancer, and ADC.

In our data center, the biggest problem was handling the traffic. We have more than 9,000,000 consumers or electricity utility users. Handling the traffic was a little difficult, and the site was going down every one or two hours. We connected with multiple load-balancing companies such as RA Network, F5, Radware, etc. We found Radware Alteon to be the best because of three things. The first one was the product. The second one was the solution they provided, and the third one was the support team. The security features were also good, and we could use Pulse Secure for third-party SSL integration. The availability of the product was very quick. These were the main benefits of why we went for Radware Alteon 6420s.

Radware Alteon helped us to balance the links. Our data center is connected to almost 519 locations, and we have more than 9,000,000 users. Radware Alteon helped us to do the perfect load balancing so that the MPLS link and the ILL link that we are using in the data center get perfectly utilized, and there is no downtime. We have reduced the downtime for customers.

I like the ADC feature and the global certificate feature.

There are a few areas of improvement. It can be improved by combining the web application firewall (WAF) facility. 

The sandbox feature should be there. We have previously used an RA Network product for load balancing. They have a feature called Sandbox, but that feature is not there in Radware Alteon. This feature helps us to improve performance and security for application delivery.

Its GUI can be improved. Its GUI is a little old. 

We are based in India, but we get better support in other time zones. If Radware can establish a bigger support center in India so that we get support in Indian time, that would be helpful. In the international time zones, we get perfect support, but during the Indian time zone, we face a little bit of difficulty. There is a lot of waiting time. The turnaround time is also high during the Indian time zone, but during the international time zones, we get immediate support.

The scalability and reliability of the product are very good. Not much improvement is required there, but some security features can be improved.

We have been using Radware Alteon for the last four years.

Its stability is good, but it could be better.

There are add-on facilities for integrating with third-party SSL for security purposes. These facilities make this product scalable. Link load balancing, service load balancing, and the ADC part have scalability. If we do not have the physical nodes, we can get the virtual nodes, so this product is highly scalable.

I have taken the help of the experts and support multiple times. One instance was related to the upgrade to the Golden OS version, and one instance was related to the sanity check of the Radware configurations. I have also taken support for SAP link load balancing and implementation of third-party SSL. The support from them was great.

I would rate their support an eight out of ten. I have reduced two points because of the issue of support during Indian work hours. Their support during international times is very quick. Another issue is the email response time during Indian hours. It takes almost four hours. Radware is our hyperactive device, and in case it goes down, because of the delay in response, we might cross the SLA, but fortunately, it has never been down because we have the infrastructure in HA mode. We have one Radware, and there are active and passive nodes.

Positive

We were using F5 as a load balancer. We switched to Radware Alteon because it was very cost-effective. Another reason was its reliability and robustness. F5 was only doing the link load balancing, but with Radware Alteon, we got three features in the same product. We got ADC, link load balancing, and service link load balancing in a single package. The security feature for integrating a third-party SSL was also available. It helped us to implement all the demands of the customer for whom we implemented the data center.

In terms of the deployment model, it is a private data center, and the cloud provider is AWS.

Its deployment was straightforward. There was no complexity. We received multiple training sessions from the Radware team on configuration, taking backups, etc. We had also used the Alteon product previously for other engagements, so it was not a critical task. It was just a one-day or two-day learning process to get familiar with the environment. We already had the product knowledge.

We got an integrator called Robert Bosch. We had three people for deployment. You need only three people. One person is enough to do the mounting and hardware installation. You need one person who has good knowledge of application load balancing and how ADC works. You also need one person as a backup. These three people are enough to do the deployment of a single small site.

In terms of maintenance, it does not require much maintenance. It requires regular preventive maintenance such as OS upgradation or patch degradation, which we have done on our own. We have not faced any challenges compared to the other products that I have used in previous engagements, so in terms of maintenance, this device is good, and it has the ability to manage temperature and humidity. At the physical and configuration level, we have not found much difficulty in maintenance. The cooling system and the fan are perfectly placed. We have not had any hardware faults. It is a good product, and we are able to manage the product well.

Its pricing is very good. It is very competitive. Radware Alteon is the leader in the market. At a lesser price, we get a good product and also good support. Other vendors who provide load balancers charge separately for two items. You have the hardware cost, and you have the support cost, whereas, in the case of Radware, you get both in a single package.

We got a margin of up to 25% on the product. We got support almost free of cost. It was a very good deal with Radware. It was a win-win situation at both ends.

We did not evaluate other products. Radware Alteon was the first option given by the client. The client had specified Radware Alteon specifically because it had all three features. It was a bid requirement.

We found it valuable even before the purchase because of its specification or datasheet. When we compared the datasheet of Radware Alteon 6420s, it was a lot more attractive. It had more features than its competitors, so we realized its importance before the bid, but after using the device, we found it easier to implement as compared to other products.

I have already recommended it for multiple projects in our organization. I would advise selecting a proper model of Radware and also evaluating the specification. That is because if the specification is different and the model chosen is different, things would not work. That is the first point. The second point is that before purchasing the product, refer to the datasheet of the Alteaon product. I would also advise connecting with their presales team. During the purchase, we got connected with the Hyderabad office of Radware, and we got a lot of knowledge. 

In the PoC model, if we go for any Cisco product, we have the GNS3 tool or a web synthesizer. Similarly, if Radware can have a web synthesizer before buying the product that can be implemented in a virtual environment or in a testing environment, that will help us evaluate which product suits us the best. The second is the proper guidance from the SMEs. These two things will improve Radware sales and help with expansion.

We have used the out-of-the-box integration feature. We use OpenShift, but I have not worked with the automation script libraries for the orchestrator. With Radware Alteon, my role was to finalize the vendor and do the commissioning of the hardware. Most of the configuration part was done by another team from my company. My role was to select the product, get it connected to the Internet, and then do the setup of the network part. It was more of link load balancing.

I would rate Radware Alteon a nine out of ten.

We use Alteon as a web application firewall and also for load balancing. It has an integrated firewall inside of Alteon that we use for our public-facing web servers. The Alteon hardware is deployed at one location, but we use virtualized appliances in our DR environment. The company has around 5,000 employees and about 150,000 customers. We have about $7 billion in revenue annually. 

They have different lines of the same series. I believe we're on 6024, so ours is an older line. We can't get some of the features because it doesn't have the hardware to support them. However, the code is seamless across the platforms. The D Line is the new one.

When our companies separated, we converted an F5 config to Radware, which is much easier to operate overall. The upgrades were smooth with F5, but Alteon works better for our small team. Operationally, the care and feeding process is more straightforward, and it's easier to learn how to use the load balancer side of the tool. The AppWall portion is a little more complicated, but the load balancer is effortless to learn. 

With Alteon, the load-balancing options are practically unlimited. We haven't had any issues with offloading, decryption, putting in cookies, or any other load-balancing features. We can check URLs, etc., on the backend for load balancing instead of running a TCP check. We're also doing some certificate stuff on there. Alteon covers all of the standard load-balancing techniques, and we employ most of them daily. 

I've used the application performance monitoring features 100,000 times to get backup captures out of it because it's offloading some traffic. It helped several times because I can take a packet capture out of it and analyze it myself. I don't know if the load balancer did anything for me besides allowing me to take those static captures, but it helped in those aspects.

The integrated application protection could be better. It works well overall, but the reporting isn't great, and the GUI is somewhat quirky. We had to have Java at first, but now we don't need to have it anymore. It's still a little clunky. I also wish the updates went a little easier. When you upload a new code to it, there are some optional boxes that you need to uncheck. You'll waste an hour doing it, but it does nothing.  

We took a training class because only those who work for Radware know how to do this out of the gate. It's fine once we got the hang of it. There are lots of options, and every technology has its learning curve. 

We don't integrate anything with it because most applications don't integrate with Radware. If it were F5, we could integrate it. We can integrate F5 with practically anything that integrates with a load balancer, but that's not the case with Alteon. 

If you get the D Line, you can use some of the more advanced reporting features that come standard. The reporting on our current version is atrocious. It doesn't have anything unless you buy the license. It has a lot of data, but the reporting could be a little.

We have been using Alteon for seven or eight years. My company was one of the first in North America to adopt the platform. 

Alteon is tremendously stable. We've had issues with the code, but none of it affects the data plane or anything operationally. When we've had failures, Alteon failed over seamlessly. 

Adding some SSL licensing and upgrading the RAM was fast and easy. I don't see why it wouldn't scale. I haven't scaled it, but I don't think it would be difficult. 

I rate Radware support a nine out of ten. Our salespeople were excellent, and their engineering team is highly responsive. Sometimes, we need to press for the right classification when we're raising a ticket, but I don't have any complaints. 

Positive

We started on Radware, but we used F5 previously. We switched to Alteon primarily because our team didn't like the amount of care, and feeding F5 required to get it to where it needed to be. F5's upgrade process was challenging. We never had that problem with Alteon. 

Alteon is a hardware-based platform. We have two Alteon 6024s that run in active-active or active-passive modes. Each VX runs seven virtualized load balancers. The deployment process was terrific. Radware's sales engineers took our F5 code and converted everything for us. We built it, installed it, and turned it on. 

We had to go back and double-check a few minor things like sessions, retention, etc. Overall, it was a seamless transition from one platform to another. Getting the team trained on the AppWall feature took a few months. Our documentation is excellent, and the support team is great. We learned it quickly.

I deployed Alteon with one other person from my company, but we also had Radware's support team assisting us. We didn't pay for the implementation. They helped us convert the code. Then we did it ourselves with their guidance. 

Alteon paid for itself quickly. We spent an entire week in the data center getting this product operational. The hardware lifecycle is 10 years, which is unheard of in IT today. The licenses for software and support are reasonable. Overall, I'd estimate we've seen a tenfold ROI. Some competitors in the space cost twice as much. It's a good investment for a mid-sized company with 3,000 to 5,000 employees. 

We started seeing benefits immediately with the built-in AppWall. You only have to pay for a license, which is super cheap. Having the built-in web application firewall made things effortless because the load balancer was catching a lot of our front-end traffic and moving in web servers. We looked at other products that cost 10 times as much when we were still growing. 

The return on investment was almost immediate. Everything else in the space was twice as much and required additional hardware. The stability, upgrades, and maintenance are all excellent. You don't need to learn to code, but you need to know a lot to use F5. 

Alteon's price is excellent compared to other solutions. F5 costs around twice as much. We still have about three years left before this hardware reaches the end of its life. We're migrating to the cloud, and phasing some of this out, but it's nice that they've given us a long window to keep their hardware in place.

We also looked at A10. It was not financially sound, so we removed them from the table. Alteon was a better fit for our business size. 

I rate Radware Alteon a nine out of ten. Give Radware a try. Don't just pick F5. The learning curve shouldn't be an issue. If you can use F5, you can work on a Radware device. Someone who used a similar platform can use Radware with ease. It's fairly intuitive, so it should be a super easy transition if you already know how to use this type of device.

We use Radware Alteon for data protection and security compliance.

Radware Alteon's integrated application protection is a good choice. It provides better protection for our web applications by delaying access to the interface and limiting access to specific web applications. This centralized and limited access makes it easier to manage our web applications, even if we have multiple users or customers. We have also provided suggestions for a release that includes the customer's recommended modifications and edits. This release is sufficient for cloud-based applications.

Radware Alteon's out-of-the-box integration feature is good.

The automation script libraries for each orchestrator are of good quality. Our team can apply the updates and configure them.

Radware Alteon has improved our organization by providing an interface for connecting 10 Gigabit Ethernet transceivers. This allowed us to increase our network bandwidth and improve the performance of our applications.

Radware Alteon Analytics saved us around 15 percent of the time troubleshooting. The dashboard provides a helpful overview of active alerts and warnings, and we can easily investigate and add new ones as needed. This has made it much easier to identify and resolve issues quickly.

The UI is user-friendly. 

The cloud features are valuable.

The interface implementation can be improved. If any features of the current version need to be upgraded, such as those related to net flow, we need to reboot the system properly. We also need to be able to upgrade any Radware updates related to the version.

I have been using Radware Alteon for one and a half years.

Radware Alteon is a stable solution.

Radware Alteon is scalable. The solution is deployed in multiple mobile locations with over 1,000 users.

Radware Alteon's technical support is excellent.

Positive

The initial setup is straightforward. The deployment took two days and two people to complete. We received training from the Radware team.

The implementation was completed in-house.

The cost of Radware Alteon is mid-ranged.

The GEL licensing is flexible. The GEL license has helped save us around 25 percent.

I give Radware Alteon a ten out of ten.

We have seen time to value especially around the data security and compliance of Radware Alteon. We saw time to value after one and a half weeks of implementing Radware Alteon.

Radware Alteon is a scalable and available application delivery controller that can be used by organizations of all sizes. It offers a wide range of features, including automation, optimization, and migration from older to newer versions.

Radware Alteon is easy for organizations to switch to because it has training portals that provide all the necessary information, which minimizes the learning curve.

The maintenance is completed on a quarterly basis by the vendor.

I recommend Radware Alteon, but it is always a good idea to do a proof of concept before switching solutions.

Alteon is used in our environment for the application traffic from the customers. The traffic is coming from outside the network. It then comes to the firewall. From the firewall, it goes to the load balancer which sends the traffic to different application servers in a distributed environment.

There is no lack of connectivity. The traffic is going smoothly. The handshake is happening. SSL offloading is happening perfectly on the device, and it is going to the application server. The response is being sent to the customers within milliseconds. We have done a hardware refresh. Earlier, we were using the 6 GB memory box, and we are now using a 12 GB memory box with the same features.

The downtime is minimal. The product is robust, and there are no issues that we have faced. We are running N-1 releases or the latest releases. The support from Radware is fantastic.

The downtime is very little. We have not faced any issues. Because we are using it in a cluster environment, we have redundancy built in there, so we do not face any issues.

Alteon’s analytics have saved us time when troubleshooting. We understand the traffic coming from various customers and analyze it. It has saved about 15% to 20% of our time.

SSL offloading feature is one of the most important features. Traffic distribution is also done very well by Radware.

Radware should work on the vulnerabilities part. There are third-party security solutions that do the security vulnerability assessment (VA). The assessment part needs to be worked on and improved. There should be more solutions. If any issue comes up and if any vulnerability is reported, the Radware team should do an R&D on that and work on that. They should give the solution to the customer.

Everything else is perfect. We are not facing any issues with the product.

We have been using Alteon in our environment for almost seven to eight years. We have done a hardware refresh. Earlier, we were using the 5208 XL model, and now, we are using the 5208S model.

The stability of the box is a ten out of ten.

The solution is scalable. There is no problem. I would rate it a ten out of ten for scalability.

It is being used at multiple locations. About three to four people are working with Alteon, but for the application, we have a big team. Our customers are enterprises.

Their technical support from India is very good. However, when it is nighttime in India, it is a bit challenging because their support comes from outside India, most probably Israel. Sometimes, we face a challenge when the support is given by the team out of India. It takes time. Due to the language issues, it takes time for them to understand the issue, so the time to resolve the issue or work on an issue increases.

Positive

We were previously using the F5 load balancer, and then we switched to Alteon. Alteon is working fine for us, and we have not faced any issues with it.

We switched because of the features and pricing. Pricing plays the most important role in procurement. Alteon's pricing is competitive, and that is why we have moved on from F5 to Alteon. F5 is also not as flexible as Alteon.

It is an on-prem solution. Its deployment was straightforward. It was not complex.

We were able to migrate from old devices to new devices in minutes. We just copied the configuration from the old box and replicated it to the new box. It does not take much time. The releases and the patches that we deploy are also very efficient.

Replicating to a box took 20 to 30 minutes. Putting the operating system and replicating the configuration does not take more than 30 minutes.

It requires maintenance. When a new patch comes, we implement it. We plan a downtime and implement it. Even though we have a redundant node, we take downtime to be on the safer side. 

The solution has a minimum downtime, and the maintenance window is also short. It is not big.

We did not receive training from Radware on how to use Alteon. We are doing it by ourselves. It is an on-the-job kind of training.

Overall, two to three people were involved.

It is difficult to calculate the ROI because the Alteon load balancer is one part of the investment. There is the whole network and server infrastructure. We have not calculated the ROI, but it plays a very key role. The traffic is seamlessly distributed to the application servers. The application processes it and gives a response.

It is cost-efficient. That is why we have gone with Alteon. As a product, it is efficient and robust. We have not faced any issues with the device.

I would recommend Radware Alteon because it is a very smooth solution. Someone who wants to deploy an application load balancer in their environment can go for this box without any thoughts or concerns. The box is very scalable. It is a very smooth system. It handles the traffic very comfortably. You will not face any issues with the box.

Our application is an in-house application. It does not go over the Internet. We do not have any cloud connectivity. We also do not have out-of-the-box application integrations in our environment. Alteon is supporting the SNMPv3 standard for sending the SNMP trap to the outside box. That is the only integration we have done, and it is working fine. We have not integrated with OpenShift, Ansible, etc.

I would rate Radware Alteon a nine out of ten. There are only two areas of improvement. The vulnerability part needs improvement and the support given at night time from outside the country needs improvement. It takes longer to get an issue resolved with the support team located out of India.

We are a data center company, and we need load balancers at our end so that the load is balanced. These are network load balancers, and they are helping us to balance the overall traffic at our end. Because we are a data center company, we host a lot of customers. We host more than 800 customers in our data center, and that itself is a big use case. Earlier, we were using it only in one data center, but now, we are using it in two data centers, so we have two load balancers, one at each site, and we are about to configure global load balancing between both of them.

We are a data center company, and we used to see a lot of traffic management issues. Since the implementation of Alteon two and a half years ago, we have been able to load balance the entire traffic that is coming in. It gives our customers good performance. Customers are happy with the traffic management and the load balancing feature. The customers are more satisfied now than before it was implemented.

The integrated applicant protection is extremely good. Integration with third-party applications is easy in the case of Radware Alteon. This is a critical feature, and Radware has made it very simple.

We have also used the out-of-the-box integration feature, and we have also customized some integration with the help of our Radware partner. We have integrated with vRA/vRO. Ansible is going to be used along with my OpenStack in the new load balancer that we have attached.

The automation script libraries for each orchestrator are good. That is the reason the integration is simplified. If these automation scripts were complicated, integration would have been difficult, but because of these automation scripts, integration has become so easy, robust, and simple, and we are able to integrate third-party applications within a very short period of time.

The best part is that we are able to manage it easily. It is easy to manage and easy to integrate with third-party applications. It is also easy in terms of overall support. The installation itself was very easy. These are the most likable features about Radware load balancers.

Their support can be better. The Radware management is very proactive. We can connect to anybody in Radware Management in India. We can even connect with the MD of Radware India. However, their lower level staff should be more proactive towards the customers.

In terms of features, we have had issues with SSL in version 5208, and we asked them to improve it on the SSL front. They have improved the new one. Currently, we are using 6024. In this version, SSL integration and the integration layer are a lot more simplified and secure. This was missing in the earlier version, but in the new version, it is simplified and resolved. In the earlier version, firmware upgrades also used to take slightly more time, whereas, in the new version, there are no issues at all.

We have been using Radware Alteon for almost two and a half years.

It is stable. I would rate it a nine out of ten in terms of stability.

It is scalable. I would rate it a nine out of ten in terms of scalability.

I would rate their support an eight out of ten. It can be better.

Positive

We did not use anything before Alteon. We were without a load balancer when we started the operation. It was becoming very difficult to manage or load balance the traffic. Since we implemented it, life has become simple for us.

It is a hybrid model. In the first implementation, we did not face many issues. There were some traffic issues related to utilization, but they got resolved. We are now implementing the second one, and we are also going to implement global load balancing. Overall, things are much simpler now. They have improved its simplicity.

Its maintenance includes only firmware upgrades and nothing else. We do not see any maintenance issues.

We have a Radware partner. This partner is called RAH Infotech. They do the implementation along with our team. There were two people from the partner side and four of our team members. There were six people.

We did not receive training from Radware on how to use Alteon. It is also not required. It is very simple. We did not need any training. When our partner implemented it, we learned it along with that.

The return on investment is directly proportional to the improved satisfaction of the customer. Earlier, the customers were not satisfied, whereas now, customers are extremely satisfied because their traffic is balanced. They know that they are getting the best performance. The throughput is the best. When the customers are satisfied, the ROI of the system is already achieved.

We could see its value in two months from the date of purchase. It took almost three weeks to implement. After that, in two to three weeks, we started observing. We started seeing the value from eight weeks onwards.

It is the best in the industry. It was better than the competition, and that is what made us go ahead with them. In any product, we look for features and functionalities, product support, management connection, and pricing.

We looked at F5, Citrix, and Array solutions. We went for Alteon for four reasons. I have 30 years of experience, and at least for the last 15 years, a load balancer meant only Radware. We never heard about other products, so we were aware of Radware load balancers. This was the first reason. 

The second reason was the management connection. If you have a management connection at the topmost level, things become much easier, so the product is good, and the management connection is there. We have signed for the highest level of support from them.

Another important factor was the market buzzword. People believe that in the CISO platform category, Radware is among the best products in the market today.

The cost was another factor. We were able to get the best rate from them as compared to other competitors.

It is the best in the market. It is simple. It is not complex, and pricing is also very competitive, so you can go ahead with it.

Overall, I would rate Radware Alteon an eight out of ten. There is always room for improvement.

We have deployed Alteon to our cluster to provide load balancing of the applications. We also utilize the security functionality, which is a WAF on top of the load balancing.

The solution has added a secure layer in front of the servers, protecting them from malicious actors, especially the actors who are targeting our application.

And the analytics have definitely helped save time, about 20 to 25 percent, when troubleshooting, due to the breadth of monitoring and the visibility that the solution offers.

The best features are the

• security through the web application firewall
• functionality that the solution offers, being a load balancer with the security functionality on top of it
• ease of administration.

The integrated application protection is very good.

Pretty much every feature is as promised.

I would like to see future enhancements in security, specifically in threat protection. That would definitely make it a 10 out of 10.

We've been using Radware Alteon for less than a year.

It's pretty stable.

It is scalable. We use it to protect our mail application, so Alteon is used by approximately 1,000 users.

The customer support is an area that can be enhanced, in terms of response time.

Neutral

We had a different solution before but not one specifically like Alteon. For load balancing we used different solutions from Citrix and Barracuda.

The integrated WAF in Alteon is much easier to administer as compared to the other solutions. That aspect is 50 percent better than those solutions.

The initial deployment was pretty straightforward. It took a few weeks and the fine-tuning, as per the customer's requirements, took one or two months.

We have it in one location but in multiple departments. Alteon is sitting in front of the server farm and the users in different departments are accessing these servers. Alteon acts as a security layer before the traffic gets passed to the actual servers.

Maintenance is required, of course, and we have two people involved in that process. But Alteon has helped to reduce our maintenance overhead by about 20 percent.

It's too early for us to see ROI. Still, we have absolutely seen time to value with Alteon. The moment the solution was implemented, we started observing the logs, which helped us fine-tune the policies. The visibility decreased the time to value helping us tweak the policies and get the boxes ready for production.

The solution is cost-efficient.

I would recommend Alteon and I would also recommend a proof of concept because every customer's environment is different. But it can definitely add value, considering the feature pack the solution provides with security and WAF, especially on top of the load balancing.