Radware Alteon Reviews

This is an appliance device and its primary use case is for server load balancing and gate load balancing. I'm an engineer and we install and configure this solution for our customers. I'm a system integrator and our company is based in India. 

By providing web access specificity for different servers and different types of devices Alteon has simplified things by also enabling external user access.

The link load balancing is a great feature. We use it whenever two or three different links need to be integrated for a customer. When one link goes down, it automatically switches to another. 

I'd like to see some improvement in performance.

I've been installing this product for our customers for almost four years.

The solution is stable. 

The product has good scalability.

The technical support is good and helpful.

Positive

We have also installed and provide support for F5. 

The initial setup is straightforward. There is a management tool that enables installation and configuration. We have a team that carries out the implementation for our clients. 

We have a permanent license, not an annual one. I'm unaware of the cost. 

I recommend this solution and rate it nine out of 10. 

We implement this product for application security, to protect servers from attacks. We are the local distributor of this solution in the Philippines and I'm the technical manager.

The solution is very user-friendly and based on my experience handling the Radware app, especially the AppWall, it's a convenient product to use and, to my mind, one of the best AppWall solutions on the market. AppWall can be integrated with different platforms and has an EMS, a mitigation solution that is integrated with their AppWall for communication.

I'd like to see something more provided in terms of scalability because there's a limit on the throughput and it would help if scalability could be based on customer requirements.

I've been selling this solution for about five years.

The solution is stable. 

The solution generally has good scalability. 

As distributors, we also provide support to our clients. If there is a major problem, we can get assistance from Radware. 

The initial setup is straightforward. You can have it inline facing your different application servers or it can be configured by proxy. If everything is in place, deployment can be completed within a week or two. 

Licensing cost depends on customer requirements. The on-prem solution requires a license plus warranty. The cloud version is subscription-based license. I think AppWall is cheaper relative to its competitors. 

I rate this solution 10 out of 10. 

At this moment we have the home web page at the enterprise with an application firewall. We have 21 applications that we need to upload to the cloud. At this moment we have only one, and we working in the next three months to upload at least five more applications.

At this moment we can tell from the dashboard how our application is receiving traffic. You can look at how many transactions have occurred, for example. We can prevent issues from occurring which helps keep us safe.

At this moment we have only used the web application firewall. We have the bot manager too. The bot manager is useful due to the fact that your service is working in preventing the botnet and doing a lot of transactions. 

We get some firewall reviews on the dashboard and it is useful for looking for alerts or attacks. It can tell you what the users do in the application and how they're using the application.

The initial setup is pretty easy.

The product offers high availability.

The stability of the solution is very good.

You can scale the solution if you need to.

With a good configuration and a good understanding of the application, you can have very good integration with the web application firewall and Radware application. However, it isn't easy. We need to do a trial and try a bunch of settings. The integration process could be a little bit easier and smoother. They need to improve the processes surrounding it. We need to be able to integrate more effectively with the perimeter firewall due to the fact that, if you have many transactions that try to attack the web application, you might have a drop in transactions in the firewall.

We've tried to do some configurations with WebSocket and have had a lot of issues. 

You need to have pretty good internal knowledge of the solution.

I've been using the solution for about six months at this point.

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's good.

The solution can scale well. You can integrate with other solutions or configure it to assist in the process. If have more than one application, you can get a contract to upload more.

In my area, there are five people who work directly with the product.

I do not have any information about expanding this solution in the future. I can't say that's on the horizon for us.

Technical support is very good. They respond rather quickly. We are happy with the amount of service they provide. They are knowledgeable and responsive.

There is also information online and within the control panel that can assist users in understanding the product.

We did not use a different solution. We've only ever used Radware.

The initial setup is not complex. It is easy. You have access on your personal dashboard and you can upload the application. After that, you need to change the DNS settings in order to make a point with the DNS portion of the hardware. It's very easy.

The initial setup took about a week due to the fact that the provider needed to make an area where we could upload the configuration. After that, you have one day to make the configuration in the web application firewall. This is the part that takes a bit of time, however, it is crucial for the upload.

You only really need two to ten people to manage the deployment of the process, although there may be other teams involved. You only need one person to handle maintenance.

We had a local partner that assisted us. We had very good meetings and regular contact with them. They provided very easy communication.

We have four licenses for 21 applications. The pricing isn't too bad.

We did evaluate Cloudflare and Akamai before ultimately settling on Radware.

The three options are varied. However, Radware had some extras. For example, the Bot Manager in Radware was included, however, in Akamai, it is on a different part. Cloudflare was more expensive than Radware. There were a few other differences as well.

I'm working with Radware, and we have Forcepoint for a proxy on DLP service.

I'm not sure which version of the solution we're using. It's the latest version, however, I don't recall the version number offhand. 

I would advise other users that the solution is not the best if you need to improve the security in other areas too, however, it helps you to maintain the security of your homepage or your service.

Overall, I would rate the solution at an eight out of ten.

I am a consultant, and I have customers who purchase Alteon Box. I help them with the design and architecture. The primary use case is mainly for load balancing internal applications, for internal-facing customers, as well as external customers on the internet.

The most valuable features are the load-balancing and reverse proxy. Global-loadbalancing as well is valuable.

For a migration from F5 to Radware, the conversion of certain features is challenging :

1. From F5 ASM policies to Radware Appwall policies, we had to require support from professional services although the F5 ASM policy was basic.

2. Radware does not seem to support TLS extensions in the client_hello therefore migration of F5 scripts that was handing sessions with TLS extensions is a challenge.

3. overall migration of F5 scripts and specific configuration like profiles is a challenge

With the example above a radware conversion tool that would migrate scripts and configuration or from other vendor to Radware would be a real asset. Support of TLS extension would facilitate deployment with that scenario as well.

I have been working with Radware Alteon for approximately three years.

I find it to be stable. To date, we have not had any issues with it.

I have not had a chance to work on a scenario where we really carried a lot. 

I am working on a project now where there are more applications going through Radware. Just now we are going to see how it works, regarding the scalability. It appears to be scalable but I can't tell you at this time.

Radware Alteon is used by the administrator, the network integrator, the people that are managing, and the internal management team and they seems comfortable with the learning curve an the handling of the solution.

My experience with technical support is that they were great. We also had engineers that know the product help to resolve the issue.

Our clients have replaced F5 with Radware Alteon.

The initial setup is straightforward.

We have a group of four to deploy and maintain this solution.

I design with Radware. I design myself and work with a team to integrate it.

I don't implement it as an integrator.

Yes, Forti ADC

For anyone who is considering using this solution with application security or complex used case. I would suggest that they talk to professional services. I would recommend they work with professional services depending on the project complexity, and if it's migration, for instance, the scripting around the Radware is not something people would be familiar with. Professional services would be able to help with the scripting.

I would rate Radware Alteon a nine out of ten.

This product is a load balancer and it can link load balance to multiple ISPs. If one ISP goes down, it will automatically be redirected to the next available ISP.

The solution offers good performance and scalability. You can start with minimum requirements of the throughput, and then add your required throughput as your network requirement increases. Increasing from one throughput to a higher-level throughput requires a license upgrade. This is a user-friendly and easily configured ADC product and rates in the top three solutions in its category. 

I'd like to see more customizations on the dashboard. 

I've been using this solution for close to 15 years.

The solution is very stable and scalable.

We have our own certified LinkProof engineers. If there's a critical issue, we have access to Radware support to help us troubleshoot any problems. 

Deployment is not complicated if you prepare in advance. The size of the deployment team depends on the number of devices being procured by the customer. Usually, one engineer can do the job, sometimes we use two. 

Licensing is either subscription-based or on a per-user scale and it's a reasonable price relative to other solutions. LinkProof has the VoIP AppWall feature which requires an additional license. 

I rate this solution 10 out of 10.

We use this solution for web application load balancing.

We use it because we have several servers and we needed to distribute the traffic.

The interface is easy, it's friendly, and has good alerting. When you have a problem with a server, it will alert you.

It is useful in many areas, especially for web applications and load balancing. It's something that the customer can see on the internet.

Support is an area that needs improvement. They need to have better response times.

I have been using this solution for a year and a half.

Technical support takes too long to respond. Sometimes you need a quick response.

I would rate them a five out of ten.

The initial setup was easy.

We have a shared implementation. We work with a partner here in Ecuador.

For others who are interested in using this solution, I would say that it is necessary to take the time to input the correct dimensions of the equipment.

I would rate this solution an eight out of ten.

I like the concept of self-service in which I can do everything on my own. 

They are very competitive with the price. Their solution could be successful in other organizations but they're not mature as an API solution. It has a nice dashboard, you can watch clean traffic coming to the end service but the reporting requires more improvement.

With self-service, we can use a lot of the features on our own but some of the features didn't work and nothing was done about it. We stopped using it because the application failed. We tried to improve some processes but we still got a lot of false positives. We tried to work with the vendor to fix it but it didn't work out.

False positives are a big issue for all of the WAF vendors. No one is 100% okay, it requires a lot of monitoring and fine-tuning. But the reason that I didn't work is because some of the services didn't work as I expected and they didn't fix it. They didn't give me answers to some of the issues that we raised again. So we weren't so happy. So we decided to look at other vendors that would please our stockholders but Coronavirus postponed our plans. 

I have worked in this industry for a long time and I think there are benefits of using a WAF. It requires a lot of understanding of the product.

I had been using Radware for three years until this April. This product was running before I arrived at my company. I was the owner of it for the last year and I wasn't happy with the results.

We had one incident that we discovered some stability in some regions in which their service wasn't responsive and we have to notify them. Compared to other vendors, they are not at the top in API.

We don't have any problems with scalability, because they're a worldwide solution. They can populate your service all over the world.

I believe Akamai has a big network because they also working with CDN. So they know how to handle huge traffic. 

We get good responses from them but not all of the responses solved the issue. I also tried to work with the customer success manager, but eventually, this failed because there was a long history of false positives before I arrived. The stakeholder wasn't so happy with the solution. We had a bad history with and nothing got resolved with the support, so we made a decision not to continue with them.

Radware is good, but if there is a full preparation from the beginning. I worked with the on-prem solution and it was good. But now, there are many players in the market. And I think they have a faster response. They are not the only player in the market. Once you are not happy with one, you can move to another.

Their support could improve. 

I would rate it a seven out of ten. 

In the next release, they should offer the ability to illustrate KPIs using a graph. Radware needs to have visibility on the dashboard to demonstrate the benefit of using the application firewall like, how much bandwidth you saved by using the AppWall. I tried to use the graph, but sometimes it wasn't so clear. I think they have to work a lot on reporting and visibility because it's the fastest way to show the value for other people that are not graph experts.

We use it for inbound traffic. We have web access portals. 

Load balancing needs improvement. It needs better integration. I heard f5 works as a DNS operator which is not available in this solution. It would be better if that was implemented. 

I have been using Alteon for around a year and a half. 

Stability and scalability are good. 

It is easy to expand. Our clients are enterprise-size. 

Technical support is good. We are satisfied. 

It is easy to install. We didn't have any problems. Customers don't know about load balancing products. 

If it is LLV or SSLV it can take three to four days. If it's in a single device, it takes around two days. 

I would recommend it. 

In the next release, I would like the load balancing to be improved. 

I would rate it a nine out of ten. It's a good product.