Radware Alteon Reviews

I like the concept of self-service in which I can do everything on my own. 

They are very competitive with the price. Their solution could be successful in other organizations but they're not mature as an API solution. It has a nice dashboard, you can watch clean traffic coming to the end service but the reporting requires more improvement.

With self-service, we can use a lot of the features on our own but some of the features didn't work and nothing was done about it. We stopped using it because the application failed. We tried to improve some processes but we still got a lot of false positives. We tried to work with the vendor to fix it but it didn't work out.

False positives are a big issue for all of the WAF vendors. No one is 100% okay, it requires a lot of monitoring and fine-tuning. But the reason that I didn't work is because some of the services didn't work as I expected and they didn't fix it. They didn't give me answers to some of the issues that we raised again. So we weren't so happy. So we decided to look at other vendors that would please our stockholders but Coronavirus postponed our plans. 

I have worked in this industry for a long time and I think there are benefits of using a WAF. It requires a lot of understanding of the product.

I had been using Radware for three years until this April. This product was running before I arrived at my company. I was the owner of it for the last year and I wasn't happy with the results.

We had one incident that we discovered some stability in some regions in which their service wasn't responsive and we have to notify them. Compared to other vendors, they are not at the top in API.

We don't have any problems with scalability, because they're a worldwide solution. They can populate your service all over the world.

I believe Akamai has a big network because they also working with CDN. So they know how to handle huge traffic. 

We get good responses from them but not all of the responses solved the issue. I also tried to work with the customer success manager, but eventually, this failed because there was a long history of false positives before I arrived. The stakeholder wasn't so happy with the solution. We had a bad history with and nothing got resolved with the support, so we made a decision not to continue with them.

Radware is good, but if there is a full preparation from the beginning. I worked with the on-prem solution and it was good. But now, there are many players in the market. And I think they have a faster response. They are not the only player in the market. Once you are not happy with one, you can move to another.

Their support could improve. 

I would rate it a seven out of ten. 

In the next release, they should offer the ability to illustrate KPIs using a graph. Radware needs to have visibility on the dashboard to demonstrate the benefit of using the application firewall like, how much bandwidth you saved by using the AppWall. I tried to use the graph, but sometimes it wasn't so clear. I think they have to work a lot on reporting and visibility because it's the fastest way to show the value for other people that are not graph experts.

We use it for inbound traffic. We have web access portals. 

Load balancing needs improvement. It needs better integration. I heard f5 works as a DNS operator which is not available in this solution. It would be better if that was implemented. 

I have been using Alteon for around a year and a half. 

Stability and scalability are good. 

It is easy to expand. Our clients are enterprise-size. 

Technical support is good. We are satisfied. 

It is easy to install. We didn't have any problems. Customers don't know about load balancing products. 

If it is LLV or SSLV it can take three to four days. If it's in a single device, it takes around two days. 

I would recommend it. 

In the next release, I would like the load balancing to be improved. 

I would rate it a nine out of ten. It's a good product. 

My primary use case is for outbound traffic link load balancing.

The performance and stability are the most valuable features.  

I haven't any trouble with stability since the time that I installed it, five years ago. 

We do have plans to increase usage. 

Their technical support is very good. 

The initial setup was straightforward. When I set it up around five years ago, the deployment took around one week. 

I think the price is fair because it has good performance and stability.

We also evaluated Arbor and Huawei.

I would rate it a nine out of ten. Not a ten because every product has something it can improve. This product is very good. There are certain features I would like to see in the next release.

Security is one of the most valuable features that I like. It is easy to use and easy to configure. The hardware is robust. 

Support is very important because if we get good support, we'll be able to sell and supply more numbers.

Sophos and Cisco they have very good support, that's why they're able to sell large numbers as compared to Radware.

We have been using AppWall for the last five to six years. 

It is stable.

We haven't tried to scale up yet. 

To some extent, we are satisfied with the technical support but it can be better- it can be much better.

The initial setup is easy, it's not difficult. It can take a few hours. 

I would definitely recommend Radware. It is a stable product. 

We are looking for SMB solutions that are cheaper and more economical. We could acquire a smaller number of clients that way. So SMB products that have good features on the firewall, speed, and security would be important. Radware is a very good company and I think it can easily beat other competitors like Sophos if they have good products in SMB range also. For enterprise, they already have two products.

I would rate it an eight out of ten. 

The solution basically protects the web applications of our customers.

The features that mitigate attacks are very valuable.

The GUI needs to be improved. Right now, the solution isn't so user-friendly.

I've been using the solution for five years.

The solution is stable.

The solution is scalable.

The solution's technical support is excellent.

The initial setup is very straightforward. Deployment times vary, but it typically only takes a few hours.

We're a vendor that sells solutions to customers. We're using all the AppWall products of Radware including the AppWall Cloud. Typically we deal with the on-premises and hybrid deployment models. We do testing for our customers and sell the solution, but don't use the solution in our company ourselves.

If customers are looking for a WAF solution, they need to look at the Radware WAF to be able to protect them. Radware also offers a hybrid technology so that users can don on-prem and cloud deployments.

I'd rate the solution nine out of ten.

Our primary use case of this solution is for security for the data center. We have a private on-prem deployment model.

The most valuable aspect is that it establishes user security. 

The hardware is strong, we don't have any failures. 

I would like for the load balancing to work with premier and the cloud, a mix of premium and cloud.

It is a stable hardware. 

We haven't contact technical support yet. 

The initial setup was straightforward and simple. 

It's very expensive but it's worth it for the computer, system, and network.

I would rate it an eight out of ten. I would recommend it. 

This product has helped us manage TLS and SSL traffic as a load balancer with security features. Radware Alteon provides the majority of popular HTTP/S features which are really helpful for managing Web services.

I am finding SSL-TLS acceleration the most valuable function, with certificate management. It is easy to generate certificates and assign them to services. The support is really good, the training offered is also valuable.

The ease of use is a must for improvement, some areas are way too complicated without need, and they are confusing users.

Also, sometimes updates to trending vulnerabilities are a bit late.

I would rate it at eight out of 10. I have been using a VM appliance that has been really easy to set up, but a bit difficult to upgrade and change configuration afterwards.

Load balancing data traffic.

Centralized visibility into app health and performance.

Resources per application: You can dedicate to a business-critical app or multiple apps.

Marketing of the product.