Radware Alteon Reviews

We use it as a source for the delivery of services and we have many applications. It is the core of our business in terms of supporting those applications.

It has improved our organization in terms of the availability of our critical systems by increasing the level of protection for those systems. We are a critical-infrastructure company, and the services have many internal clients that have experienced that improvement.

Our Alteon system is configured in high availability and it helps us have a very productive system. We have it on one device that is in contingency for when we want to apply changes. For example, we can do new parameterization that can be applied to the device that has Alteon in backup, do tests there, and almost automatically synchronize the changes with our main Alteon. In other words, we have a very versatile and high-availability solution.

In addition, the health status information, with its highly detailed reporting, has saved us time on troubleshooting. We have the precise information needed that helps us find different types of situations. It has saved us about 50 percent of our time when troubleshooting.

At the corporate level, it is a very effective tool and it’s very simple. It shows us reports on the state of health of the services that we have configured, in terms of load balancing.

It really seems to us that Alteon meets expectations. It is not a solution that needs a high level of expertise. Although certain functions can become complex, only a minimum level of knowledge is needed.

Recently, our team was talking about the things you can customize in Alteon and the level of programming that doing so demands. I would like to see more information on how to customize the programming and troubleshoot.

I am new to the company and have been using Radware Alteon for six months, but the tool has been in use for about five years.

It is completely stable.

In our company, it is implemented in multiple services, multiple applications, and multiple physical sites. Alteon functions in high-availability mode, in separate data centers.

We always have plans to expand our use of it for new applications and services.

In the time I have been with this company we have had to open one customer service ticket. It was handled well and immediately. They serve you quickly.

I wasn't involved in the initial deployment, but I received virtual training from someone at Radware when I started working with this company. A month later, I did the basic Alteon certification. It took me about two months to understand the magnitude of the benefits we have from using the Alteon load balancers.

My colleagues who were here before Alteon told me that it took them five or six months before they received any formal training, and when they received the training, they became more familiar with and had a deeper understanding of the Alteon operating model.

If you are thinking of switching to Alteon but worry about the learning curve, Alteon's management is very simple and intuitive after you acquire a certain level of basic knowledge. The most complex part is the configuration, but that is usually done by the supplier, so I don't think that that would be part of the learning curve. Overall, the platform is easy to learn when it comes to managing it.

The solution doesn't require almost any maintenance on our side. It is not constantly in preventive maintenance, so it has reduced our maintenance overhead. There might be some version update scheduling, but there is not much to do.

I am not in the financial area where I can talk about the return on investment in numerical terms, but from a technological point of view, we believe that the investment made in Alteon can be justified. I believe that investment was recovered in the first year. Its service is so satisfactory that the new budgets are being pre-approved for Alteon's renewal. The fact that we continue to use it also says something about the benefits from our investment.

The price conforms to what the tool provides. It is not an inexpensive tool and not all companies can afford an ADC solution such as Alteon. However, it justifies its price with the options it offers. And there are no additional costs other than the standard rates, renewal, and maintenance.

Although I wasn't working for this company at the time, they told me that they evaluated F5. From what I understand, the differences were in the functionality and accessibility of Alteon’s assets. I don't know about the cost comparison and value, but after doing the proofs of concept, our company was happier with the functionality of Alteon.

If you are evaluating Alteon, it is because you are thinking about having an ADC for service delivery. It's a tool that is essential for increasing the availability and performance of critical systems and the delivery of critical tools. Alteon definitely balances performance between applications.

The greatest lesson I have learned from using it has been discovering that it is essential for the availability and performance that applications require. It is not only simply about looking at the disks; you also need to deliver load balancing and increase availability, and that is what tools such as Alteon deliver.

Alteon has met the expectations we had for it. In fact, we are already thinking of an update, a renewal for next year. It is a solution of critical importance for us. It is effective and complies with what we need when it comes to the protection and balancing of the systems.

We implement the load balancer for everything related to the input and output of connectivity services to or from the internet. We have two channels of connectivity to the internet through which we publish services.

With load-balancing, we have the ability to receive traffic using both channels, through Alteon, and when one of them is affected, we're able to access the internet through the other. We already have that part configured.

We also use it for security issues regarding the WAF, trying and applying policies for companies, so that our web applications published to the internet are covered by that security layer.

The two use cases I mentioned are very valuable for our port activity. We must have our applications and services running 24/7 and balance the connectivity and the applications. Also, in terms of security, using Alteon means our services are available, with high quality, to external and internal users. This is one of the reasons I give a high rating to the abilities we have with Alteon.

It has enabled us to have high availability and fault tolerance in operating our applications securely. This has created a lot of value in our IT area around the services we provide to the organization.

Time savings are another area where the solution has helped us a lot. In particular, the visualization has been important for troubleshooting and error resolution. We have been able to find clearer information or more details that are important to solving these issues when they arise. It has reduced our troubleshooting time by about 50 percent.

The time to value was practically immediate. The issues with load balancing of the applications, and the balancing of the internet service and the services provided, changed quickly. They were things that could be identified by our clients immediately. We started to see results from the implementation of the solution within a month, and in some cases, within 15 days or less. For example, the load balancer started acting immediately. We have great confidence in Radware solutions.

The integrated application protection provided by Alteon is very good. It really helps to avoid false positives in some cases. It provides important granularity to avoid a situation in which security or cybersecurity scenarios escape us. We are able to define policies and use techniques to contain these types of situations when they arise. As a security tool, it is very important.

Radware's solutions are very complete, and the integration among some of them—which, in some cases, we have not yet implemented but plan to—has given me peace of mind, knowing we have a robust tool with suitable solutions for all company cybersecurity issues.

We are in the process of updating our version of the solution, so judging what should be improved is difficult. But in some cases, the visualization takes a while, especially for mapping issues. I don't know if that issue will be corrected in the updated version, but that is an area where it could be improved.

We have been using Radware Alteon for more than two years.

It is a totally stable platform.

We are analyzing a possible integration of Alteon with another Radware product. Integrating another Radware product and being able to automate things is in line with the vision we have for the future, and we see that it can be done with Radware technology.

The solution’s customer service and technical support are very good.

The only small problem was in the implementation. We had to wait for the availability of the implementers from Radware at one point. Things were a bit complex in the region in which they were traveling, so we had to postpone the implementation a little. It was a small problem that didn't have much impact.

I have used other solutions at different companies, and there is a difference for the better with Alteon. I prefer it because of its policies, tools, and the methods it uses. It seems better from my point of view.

In my current company, we have not used any solutions other than Radware Alteon. We decided on Alteon because it offered us more granularity. Radware gives you more options when selecting the necessary features in terms of display, and allows you to fix or find bugs. Those were the big differences.

We have definitely seen ROI. The operation of the port has been a positive change. If there were a drop in internet service for one hour, we could lose quite a lot of money. Avoiding this type of situation with Radware Alteon, for a total of two or three hours, means our investment is fully recovered. Overall, in the past two years, failures have decreased.

The solution has allowed us to operate calmly and have a higher level of technological maturity with the controls it provides. It's not only we who feel that satisfaction, but our customers do too.

The pricing seems reasonable to me for what the solution provides. It is within the parameters of this type of solution.

We have two teams using the solution in separate locations. Apart from the administration that we do on the equipment, we have a support and maintenance contract for the solution. Currently, we have one person in charge of this area and another as a backup. Both are cybersecurity analysts. While it hasn't really reduced our maintenance, it has helped avoid generating additional costs.

I would advise you to focus first on service and then on important functionalities that can help your organization solve the problem of high availability of critical services. Radware Alteon can provide security for those same critical services.

Before Alteon, we believed that we had control of our security. With the implementation of its tools, we realized that we did, in fact, have a good security layer, but with the help of this tool, we have been able to go further and have a little more certainty and control in certain situations, especially around our web applications.

We use Alteon for application load balancing, channel balancing, and high availability of applications through LDT in the cloud.

Radware has helped us to solve problems by providing optimal capacity.

It has also helped with the issue of migration to IPV6, thanks to its features and the way it is integrated into the network.

The most valuable feature of the solution is its stability. During the time that I have been using it, it has not undergone a service failure. In a large infrastructure like ours, there are always failures. But in our case, those failures are usually related to third parties and never due to Alteon Radware.

And with the integrated application protection, we have not suffered from attacks anymore.

Radware's visualization tool, Vision, also provides a lot of information in case of failures. It has helped us to understand very complex problems in one or two hours. It is very agile.

At the security level, it also contributes a lot. It has many security features and is very elastic and adaptable. If, for example, you have in-house security implemented, or you want to migrate it to the public or private cloud, it's very easy to change the licensing and integrate it.

I would like the solution to display and help visualize the reference map more easily. I would also like to better understand where queries come from and know which users are consulting the application, along with which app.

I would also like the next version of Alteon to include better traffic monitoring within the Vision feature.

I have been using Radware Alteon for about eight years.

So far, we have not had any network outages. The stability is quite good.

It is possible that we will increase the use of Radware in our company. It depends on what our clients require. Right now, we are implementing new channels so there is a high possibility that we will increase our use of the solution.

One of the benefits of using Radware is the support. If we have any doubt or a failure that we need to consult about with specialized support, the attention is immediate. They also answer in Spanish, which is the language we operate in. Sometimes, when support is in English, it is difficult for us to understand answers. Spanish language support obviously facilitates the resolution of problems.

Overall, their support is very good and very agile. It is very specialized and efficient. They have helped us resolve issues very quickly.

Our deployment model is private cloud and we have Alteon set up in different locations. The initial deployment was simple. The migration was done without affecting our services and the implementation took about 15 days.

As we already had hardware services, we migrated the services to the backup, the main service was installed and, when it was established, the services were migrated and, thus, the backup was also migrated.

The monitoring team simply informs us of the health status of the equipment. If a change is reported in the firmware version, a change that affects us, we do an update. Otherwise, there is not much maintenance. Right now, we only have three people who work with Alteon.

We used Radware Professional Services. The deployment involved the Radware engineer and one person from our company's technical team.

We received training from Radware on how to use Alteon, but our team has been using Radware for eight years and we had previous experience. If someone is considering switching to Alteon but is concerned about the learning curve, Radware has a free training portal where it explains things very well. That could decrease the learning curve very quickly.

We see ROI in the reliability and in the support to which we can turn in case of failures.

Not only have we seen time to value from the solution, but I have seen information about events on Radware's social networks where they show how they protect environments in real-time attack situations. They talk about cyber attacks that hackers attempted in Ukraine. Radware is very immersed in that situation and that shows they are at a very high level. Ever since we implemented this protection solution, we have not seen the anomalies that occurred before.

From the moment we started to work with Radware, we understood that it is a high-level platform.

Right now we use a private cloud in data centers. An internet provider maintains our protection with an antivirus shield. We are evaluating the possibility of using Radware to protect public cloud services, such as AWS and Azure.

My advice is that it is necessary to add Radware's Vision solution for greater visibility into what is happening in the system. Also, increase the traffic lock, which is a feature that brings good visibility into all the traffic on the network.

With Radware, I have learned the importance of knowing the characteristics of your product very well and using them in the best possible way.