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reviewer2244450 - PeerSpot reviewer
Network Administrator at a hospitality company with 501-1,000 employees
Real User
Top 20
Adds a secure layer in front of our servers, protecting them from malicious actors
Pros and Cons
  • "The best features are the security through the web application firewall, the functionality that the solution offers, being a load balancer with the security functionality on top of it, and the ease of administration."
  • "I would like to see future enhancements in security, specifically in threat protection."

What is our primary use case?

We have deployed Alteon to our cluster to provide load balancing of the applications. We also utilize the security functionality, which is a WAF on top of the load balancing.

How has it helped my organization?

The solution has added a secure layer in front of the servers, protecting them from malicious actors, especially the actors who are targeting our application.

And the analytics have definitely helped save time, about 20 to 25 percent, when troubleshooting, due to the breadth of monitoring and the visibility that the solution offers.

What is most valuable?

The best features are the

  • security through the web application firewall
  • functionality that the solution offers, being a load balancer with the security functionality on top of it
  • ease of administration.

The integrated application protection is very good.

Pretty much every feature is as promised.

What needs improvement?

I would like to see future enhancements in security, specifically in threat protection. That would definitely make it a 10 out of 10.

Buyer's Guide
Radware Alteon
June 2025
Learn what your peers think about Radware Alteon. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

For how long have I used the solution?

We've been using Radware Alteon for less than a year.

What do I think about the stability of the solution?

It's pretty stable.

What do I think about the scalability of the solution?

It is scalable. We use it to protect our mail application, so Alteon is used by approximately 1,000 users.

How are customer service and support?

The customer support is an area that can be enhanced, in terms of response time.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We had a different solution before but not one specifically like Alteon. For load balancing we used different solutions from Citrix and Barracuda.

The integrated WAF in Alteon is much easier to administer as compared to the other solutions. That aspect is 50 percent better than those solutions.

How was the initial setup?

The initial deployment was pretty straightforward. It took a few weeks and the fine-tuning, as per the customer's requirements, took one or two months.

We have it in one location but in multiple departments. Alteon is sitting in front of the server farm and the users in different departments are accessing these servers. Alteon acts as a security layer before the traffic gets passed to the actual servers.

Maintenance is required, of course, and we have two people involved in that process. But Alteon has helped to reduce our maintenance overhead by about 20 percent.

What was our ROI?

It's too early for us to see ROI. Still, we have absolutely seen time to value with Alteon. The moment the solution was implemented, we started observing the logs, which helped us fine-tune the policies. The visibility decreased the time to value helping us tweak the policies and get the boxes ready for production.

What's my experience with pricing, setup cost, and licensing?

The solution is cost-efficient.

What other advice do I have?

I would recommend Alteon and I would also recommend a proof of concept because every customer's environment is different. But it can definitely add value, considering the feature pack the solution provides with security and WAF, especially on top of the load balancing.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
MaverickHurley - PeerSpot reviewer
Sr network arch at Mohawk Industries
Real User
Makes it easier and quicker to spin up services when we deploy applications
Pros and Cons
  • "The most valuable aspect is the ability to customize the types of load-balancing scenarios needed for customized applications. Some of the load balancers on the market today are strictly out-of-hand load balancers for SSL or HTTP. Radware Alteon is most useful for customizing in-house applications based on ports and protocols."
  • "The solution could be more open to additional third-party add-ons being integrated into it."

What is our primary use case?

We use it to load balance all of our applications within our data center and our EDI solutions.

How has it helped my organization?

Alteon makes it easier and quicker to spin up services when other departments come to us to deploy applications.

And its analytics have helped us save time, at least an hour or two in a typical scenario, when it comes to troubleshooting.

What is most valuable?

The most valuable aspect is the ability to customize the types of load-balancing scenarios needed for customized applications. Some of the load balancers on the market today are strictly out-of-hand load balancers for SSL or HTTP. Radware Alteon is most useful for customizing in-house applications based on ports and protocols.

Another great feature is integrated application protection. There are many features you can activate. Some of them are add-ons, such as WAF protection, DDoS, rate-limiting, and connections-per-second per application.

We also use Radware where we do all the programming.

What needs improvement?

The solution could be more open to additional third-party add-ons being integrated into it.

For how long have I used the solution?

I've been using Radware Alteon for approximately 15 years.

What do I think about the stability of the solution?

The stability is almost flawless. Since we've had Radware products, we've had maybe two or three bugs. That makes it pretty darn stable.

What do I think about the scalability of the solution?

Especially if you go with the virtual GEL license, it's very highly scalable.

How are customer service and support?

One of their bright spots is that they have a great TAC for the product.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use another solution, but it was also from Radware. It was called AppDirector, before they acquired the Alteon technology. We switched because that was the path on which Radware was directing all of its customers. They combined the Nortel Alteon code with the AppDirector code and created the new solution with the new load balancers.

How was the initial setup?

The initial setup was straightforward. The product documentation was the best piece.

We received virtual training from Radware on Alteon and it took about five days for our technical team to become familiar with it. The learning curve is probably one of the biggest benefits. If you're familiar with basic networking, it shouldn't be a big learning curve at all.

And it doesn't require any maintenance other than regular software upgrades as they come out. Compared to a competitor, maintenance with Radware is 50 percent cheaper.

What about the implementation team?

We worked directly with a Radware engineer for our deployment. Our experience with them was great.

What was our ROI?

We have projected seeing a return on investment, but we haven't decommissioned our hardware load balancers yet. Our plan is to decommission all the hardware-based load balancers and go strictly to the virtual load balancers using the Global Elastic License for deployment and implementation.

We have seen time-to-value using Alteon in that we no longer have to deploy a physical load balancer in the data center and pay somebody to go rack and stack it. We can virtually spin it up in 30 minutes in a VMware environment. The time-to-value was immediate.

What's my experience with pricing, setup cost, and licensing?

The pricing is better than the competition. It is getting more pricey as the years go on, as more people are migrating to it, and as the technology gets better. But the pricing is competitive with, or cheaper than, the other solutions out there.

We don't use the GEL (Global Elastic License yet, but we will be moving to it soon.

Which other solutions did I evaluate?

I evaluated F5. One of the biggest issues with that solution was cost. Radware was much cheaper and much easier, from what we saw, to implement into our type of data center environment.

What other advice do I have?

My advice would be to really look at all the customized options that come with the product, as compared to its competitors. And take into account that their support model is significantly better than the competitors' support models.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Radware Alteon
June 2025
Learn what your peers think about Radware Alteon. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Infrastructure Network and Security Specialist at a consultancy with 51-200 employees
Real User
Simplify load balancing with intuitive GUI and robust analytics
Pros and Cons
  • "The simplicity of the GUI is what I like the most about Radware Alteon."
  • "I would like to see an improved community presence, similar to the one for their main competitor, F5."

What is our primary use case?

I am using Radware Alteon as a load balancer. It's used to simplify balancing connections between servers for a larger application in my organization. This allows me to manipulate many applications to better serve my organization.

How has it helped my organization?

It provides us with logs about all of our application's transactions, enabling us to trace problems. The analytics help us pinpoint the root cause of issues like TLS problems and trace previously unanswered requests, enabling solutions with given analytics abilities.

What is most valuable?

The simplicity of the GUI is what I like the most about Radware Alteon. It provides logs about all of our application's transactions, which allows us to trace problems and identify issues such as TLS problems. The analytics help us pinpoint the root cause of various issues, enabling solutions with given analytics abilities.

What needs improvement?

I know they are working on it, however, I would like to see an improved community presence, similar to the one for their main competitor, F5. There are forums with questions and answers from customers, which is currently lacking for Alteon. More materials are difficult to find in the network, so increasing community and documentation would be beneficial.

For how long have I used the solution?

I've been using Radware Alteon for several years.

What do I think about the stability of the solution?

The stability of the solution is good. There have been no notable issues related to downtime or bugs.

What do I think about the scalability of the solution?

I rate the scalability of the product at a seven.

How are customer service and support?

The technical support deserves an eight out of ten. Their customer service is quite reliable.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy and not so complex. It took a couple of days with three people involved.

What about the implementation team?

The implementation was handled by our internal team with three individuals involved.

What other advice do I have?

I would recommend Radware Alteon. If someone wants an effective product with good capabilities, they should consider this solution. 

I rate the product eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Santiago Castro - PeerSpot reviewer
Network Architect at a sports company with 1,001-5,000 employees
Real User
Reliable, quick to deploy, and easy to implement
Pros and Cons
  • "The solution has been very stable."
  • "We’d like the solution to include more security features in the standard license."

What is our primary use case?

The solution is basically used for load balancing. We do build for load balancing as well. We have several load balancers in the physical and cloud space. We started using it for GTM and also use it for some iRules scripting and to modify the SDP draft.

How has it helped my organization?

It was way cheaper than F5, so that was the reason to move from F5 to Radware. In terms of value for money, maybe it's better. F5 is very good. However, it was really expensive. This solution is also quite good, yet costs much less.

What is most valuable?

It's quite a nice solution. It's like F5. They are very good products and are very easy to use. They're very powerful, you can do a lot of things with the scripting, and also even in the interface and the graphic interface, you can configure other things without going to the scripting, to the rules.

The initial setup is easy and it was quick to deploy.

The solution has been very stable.

What needs improvement?

Maybe there are a couple of things that didn't work very well. You kind of have the same build and different build for load balancers. It can create some issues. We faced issues where we needed to have some kind of the same balance in different environments. That happened with F5. However, in Radware, you can do it when we move to production and we need to change the balance there. Different environments should be able to have some balance to be completely isolated. That's something that they could really improve to make it really, really isolated.

We’d like the solution to include more security features in the standard license.

For how long have I used the solution?

We just acquired Radware in the last few months. IT’s been about eight months.

What do I think about the stability of the solution?

The solution is stable. In the last eight months since we migrated, we’ve had no big issues. Everything is working fine. There are no bugs or glitches, and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The scalability is about licensing. You require more bandwidth and more throughput. To scale, it’s about acquiring more licensing. That’s about it.

For example, if you have a license of 30GBs of traffic and may need to support up to maybe 80GBs. You need to increase the license. You can kind of use it on demand, however. If you can change the license every three years, and you can see that your throughput is going to increase a lot, you can scale up.

We have about ten people on the solution currently. We do have plans to potentially increase usage in the future.

How are customer service and support?

Technical support was okay. We opened a couple of tickets, it was okay. They were fast and they fixed the issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We just migrated to Radware from F5 APM. It’s quite new. It's really, really powerful. However, they are very good load balancers.

How was the initial setup?

The setup is relatively straightforward. To do clustering is very easy. It's way easier than F5, I would say.

The deployment was quite fast. The problem was that migrating from F5 took a lot because we had to add the Windows in place and handle the service impact. That said, deploying is fast. If you are in the integration field and you don't have to migrate, it's pretty fast.

How many people you need to maintain the solution depends on the size. However, you might need four or five people.

What about the implementation team?

There was a mix of personnel helping with the setup. I was doing it mostly myself. However, I had the help of professional services from Radware.

What was our ROI?

For the amount of traffic that we use, it's as good as F5 and way cheaper.

What's my experience with pricing, setup cost, and licensing?

The pricing is much more reasonable than, for example, F5, our old solution.

I’m not sure how much the solution costs. However, my understanding is that it is moderately priced. I’d rate it a three out of five in terms of affordability. It’s not cheaper. However, it is less expensive than F5.

Which other solutions did I evaluate?

We checked in with Citrix as well. It was also good. In the end, we went to Radware.

What other advice do I have?

We’re just a customer.

We’re using one of the most recent versions of the solution.

It's a very good product, however, if it would work for your company would depend on your needs. It depends on the amount of traffic.

I’d rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager at a computer software company with 201-500 employees
Real User
Top 5Leaderboard
Provides better protection for our web applications by delaying access to the interface and limiting access to specific web applications
Pros and Cons
  • "The UI is user-friendly."
  • "The interface implementation can be improved."

What is our primary use case?

We use Radware Alteon for data protection and security compliance.

How has it helped my organization?

Radware Alteon's integrated application protection is a good choice. It provides better protection for our web applications by delaying access to the interface and limiting access to specific web applications. This centralized and limited access makes it easier to manage our web applications, even if we have multiple users or customers. We have also provided suggestions for a release that includes the customer's recommended modifications and edits. This release is sufficient for cloud-based applications.

Radware Alteon's out-of-the-box integration feature is good.

The automation script libraries for each orchestrator are of good quality. Our team can apply the updates and configure them.

Radware Alteon has improved our organization by providing an interface for connecting 10 Gigabit Ethernet transceivers. This allowed us to increase our network bandwidth and improve the performance of our applications.

Radware Alteon Analytics saved us around 15 percent of the time troubleshooting. The dashboard provides a helpful overview of active alerts and warnings, and we can easily investigate and add new ones as needed. This has made it much easier to identify and resolve issues quickly.

What is most valuable?

The UI is user-friendly. 

The cloud features are valuable.

What needs improvement?

The interface implementation can be improved. If any features of the current version need to be upgraded, such as those related to net flow, we need to reboot the system properly. We also need to be able to upgrade any Radware updates related to the version.

For how long have I used the solution?

I have been using Radware Alteon for one and a half years.

What do I think about the stability of the solution?

Radware Alteon is a stable solution.

What do I think about the scalability of the solution?

Radware Alteon is scalable. The solution is deployed in multiple mobile locations with over 1,000 users.

How are customer service and support?

Radware Alteon's technical support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The deployment took two days and two people to complete. We received training from the Radware team.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

The cost of Radware Alteon is mid-ranged.

The GEL licensing is flexible. The GEL license has helped save us around 25 percent.

What other advice do I have?

I give Radware Alteon a ten out of ten.

We have seen time to value especially around the data security and compliance of Radware Alteon. We saw time to value after one and a half weeks of implementing Radware Alteon.

Radware Alteon is a scalable and available application delivery controller that can be used by organizations of all sizes. It offers a wide range of features, including automation, optimization, and migration from older to newer versions.

Radware Alteon is easy for organizations to switch to because it has training portals that provide all the necessary information, which minimizes the learning curve.

The maintenance is completed on a quarterly basis by the vendor.

I recommend Radware Alteon, but it is always a good idea to do a proof of concept before switching solutions.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Bikash Kumar Dash - PeerSpot reviewer
Bikash Kumar DashData Center Operation Manager at Fluentgrid
Top 5Real User

great inputs

Maverick Hurley - PeerSpot reviewer
Architect-Network Services-Global at Crown Castle USA
Real User
User-friendly configuration, effective reverse proxy functionality, and priced well
Pros and Cons
  • "The most valuable features of Radware Alteon are the reverse proxy functionality and the SSL offload and hardware."
  • "Radware Alteon could improve the troubleshooting from the command line interface, they could do a better job making it easier."

What is our primary use case?

We are using Radware Alteon as a web application farm for all of our on-premise websites and as a reverse proxy.

What is most valuable?

The most valuable features of Radware Alteon are the reverse proxy functionality and the SSL offload and hardware.

What needs improvement?

Radware Alteon could improve the troubleshooting from the command line interface, they could do a better job making it easier.

For how long have I used the solution?

I have been using Radware Alteon for approximately 10 years.

What do I think about the stability of the solution?

The stability of Radware Alteon is good.

What do I think about the scalability of the solution?

Radware Alteon is scalable.

We have approximately 10,000 users using the solution globally. We have all of our applications for our web and EDI environment using the solution.

How are customer service and support?

The technical support from Radware Alteon is wonderful.

I rate the support from Radware Alteon a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Radware Alteon is straightforward. The full installation took approximately three to four days.

I rate the initial setup of Radware Alteon a four out of five.

What about the implementation team?

We did the implementation of the solution in-house.

What was our ROI?

We have received a return on investment using Radware Alteon. It is one of their strong points. You receive the value of your money out of using it.

What's my experience with pricing, setup cost, and licensing?

Radware Alteon is less expensive than many of the other competitors.

Which other solutions did I evaluate?

We compared Radware Alteon to other vendors, such as F5, and not only was Radware Alteon less expensive but it is more user-friendly in the interface and configuration.

What other advice do I have?

We are going to change solutions. However, we are staying with Radware. The solution we are using is the hardware Radware Alteon 5208 but they make a virtual Alteon now. We are moving to all virtual Radware Alteons instead of physical hardware. The cost of us using all virtual Radware Alteon solutions will be $154,000 over three years. This includes 80 load balancers and 10 GB.

I rate Radware Alteon a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Network Engineer at a cloud solution provider with 201-500 employees
Real User
Top 20
Gives us resiliency through redundancy and decreases troubleshooting time
Pros and Cons
  • "I like the web GUI. It's very intuitive and easy to use."
  • "The reverse proxy piece is a little bit complicated. If the reverse proxy were easier to implement, that would help."

What is our primary use case?

We use it as a load balancer.

How has it helped my organization?

It gives our application more resiliency by providing redundancy so that if one server fails, another one can take over and service the website.

And when troubleshooting, Alteon’s analytics have helped me save about half the time it would take me otherwise.

What is most valuable?

I like the web GUI. It's very intuitive and easy to use.

What needs improvement?

The reverse proxy piece is a little bit complicated. If the reverse proxy were easier to implement, that would help.

For how long have I used the solution?

I have been using Radware Alteon for seven years.

What do I think about the stability of the solution?

It's very stable. It hasn't crashed on me at all.

What do I think about the scalability of the solution?

It's scalable. We can purchase more licenses to accommodate more throughput.

We have it deployed across multiple locations and we have about 20,000 end-users.

How are customer service and support?

Their tech support is very knowledgeable. I've always liked working with the Radware engineering team. They know their stuff.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used AppDirectors, which is also from Radware. We switched because AppDirector was old and was end-of-support.

How was the initial setup?

The deployment was pretty straightforward.

In terms of maintenance, every year we try to upgrade the code on the Alteon, but that's about it. It has reduced my maintenance overhead. It's a very low-maintenance system.

What about the implementation team?

I did the whole deployment, along with my boss and one of my colleagues, and we used professional services from Radware. We received training, which was bundled with the purchase.

What was our ROI?

We have definitely seen return on our investment. It keeps our business more resilient and with higher availability.

The value in it also comes from the fact that how you manage it, and how you create and do things, is a lot easier. It's also more stable.

I needed a couple of months to get familiarized with it.

What's my experience with pricing, setup cost, and licensing?

I'm content with Alteon's pricing.

The licensing is a little bit complicated because it's based on how much bandwidth you want to use, what the throughput is. Instead of having a throughput limit, it just allows whatever the bandwidth is and bases the licensing on vADCs (virtual application delivery controllers) only. That makes it a little bit complicated.

Which other solutions did I evaluate?

We did a PoC of F5. We chose Alteon based on cost and ease of use. F5 was twice the cost of Alteon at the time, although that was seven years ago.

Radware is not as well known as F5, so maybe the name is a little bit more obscure. That might be a little bit concerning for some people, but it wasn't for me.

What other advice do I have?

You need to understand how to do low balancing and what it does. And you need to think about what types of features you are looking to get out of a product, such as SSL offloading.

I also use Radware's APSolute Vision, which enables me to manage all my devices—that's the best for me—as well as DefensePro.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Bikash Kumar Dash - PeerSpot reviewer
Bikash Kumar DashData Center Operation Manager at Fluentgrid
Top 5Real User

The HA facility will give more of a robust solution.

Imran Khan - PeerSpot reviewer
Senior Technical Consultant at Orange Business Services
Real User
Simple and user-friendly command line interface; easy to configure and troubleshoot
Pros and Cons
  • "The command line interface is simple and very user-friendly."
  • "The solution could be more robust."

What is our primary use case?

We use Alteon to load balance our client traffic between different servers. We provide client support for deploying, configuring and troubleshooting. 

What is most valuable?

The best thing about Radware is the command line interface which is simple and very user-friendly. This is a very good device because it's easy to configure and easy to troubleshoot. Radware provides numerous guides including configuration, CLI, and troubleshooting. That is a very useful thing to troubleshoot, to configure our Radware devices. 

What needs improvement?

We've developed a lack of trust in the product because it sometimes behaves unexpectedly. Some issues are not resolved even after troubleshooting multiple times and then we have to reboot the device before it can be resolved. The solution could be more robust. The GUI should be improved because it's old and very traditional. One of our concerns is that Radware is not going to provide us with a free trial demo license so that we can install the product in our VM for our engineers to check, troubleshoot and study the product. 

For how long have I used the solution?

I've been using this solution for over three years. 

What do I think about the stability of the solution?

Stability could be improved. 

What do I think about the scalability of the solution?

Radware is a very scalable product. 

How are customer service and support?

I haven't needed to contact technical support on my most recent project because I have a multiple-user configuration guide for the command line, the GUI base, and for any issues. The guides are very helpful. 

How was the initial setup?

The initial setup and configuration process is very quick and easy. If we have a pre-configured setup file, then we can configure Radware within 5 to 10 minutes.

What's my experience with pricing, setup cost, and licensing?

Radware is a very budget-friendly device. It is not too expensive.

What other advice do I have?

This is a good product and we're generally satisfied with its features and capabilities. I rate the solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Radware Alteon Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Radware Alteon Report and get advice and tips from experienced pros sharing their opinions.