Radware Cloud WAF Service Reviews

We are using Radware Cloud WAF Service to prevent our applications from attacks, such as DDoS and other attacks.

Using Radware Cloud WAF Service has saved us considerable time. It provides good visualization and traffic information, saving around four to six hours for investigating logs whenever we try to pull logs from any other tools.

Radware Cloud WAF Service is quite effective for blocking unknown threats and attacks. We have 10 to 15 applications onboarded with Radware, and it has proven to be good at blocking threats from external sources. 

Radware Cloud WAF Service is able to protect against zero-day attacks. They are committed to preventing any potential attacks. It has the capability to analyze behavioral patterns, which allows them to implement preventive measures. I have received notifications from Radware confirming that they are fully optimized to address zero-day vulnerabilities at this time.

Radware Cloud WAF Service allow us to directly filter the data from whatever attack was performed, so we can directly filter the attack details from the event viewer section, which is very helpful to us. Another module that I appreciate about Radware Cloud WAF Service is that it provides custom port security. The other tools are not providing the custom port feature where Radware Cloud WAF Service is providing, and it will be very helpful to us.

The automated analytics for looking at events in Radware Cloud WAF Service are working for us; the automatic event correlation is very beneficial to analyze how the alerts and events occur and visualize the patterns of network traffic and other traffic going in and out from the application via Radware Cloud WAF Service. 

The combination of negative and behavioral-based positive security models is important for our security strategy; since most of our applications work internally, behavioral-based analytics helps us address issues where methods such as POST and GET are not functioning, so we raise concerns with our internal team to whitelist applications, thus helping reduce blocking of traffic in our environment.

Radware Cloud WAF Service is effective, particularly in the custom service it provides and its capabilities in DDoS protection and bot manager facilities, making it effective for validating the correlation part of incidents.

Regarding areas in Radware Cloud WAF Service that have room for improvement, one thing we observed was that we received a notification where Radware Cloud WAF Service stopped working properly in our cloud environment without any prior notification. We got the alert around one and a half hours after the event occurred, so I would suggest that they should notify customers in such scenarios.

I have been using Radware Cloud WAF Service for three to four years.

The stability of the Radware Cloud WAF Service rates around nine out of ten.

The scalability of the Radware Cloud WAF Service deserves a full ten, as it is definitely scalable.

Organization-wise, we have more than 100 users using the service currently.

The technical support for Radware Cloud WAF Service rates 10 out of 10; whenever we require support, it is perfectly timely.

The deployment method of the Radware Cloud WAF Service is very easy; since most of our applications operate on custom ports, it helps us integrate and onboard them securely.

The solution does not require any maintenance from our side.

I am not directly looking into the integration aspect of the Radware Cloud WAF Service, but I have discussed it with other team members who might be using the integration part to collect logs from Radware Cloud WAF Service to get correlation and alert triggers for incident management tools such as ServiceNow and Sentinel, but they are not using it frequently or fully optimized currently.

We have discovered bot traffic involving attacks such as SQL injection. Radware's Bot Manager is working to prevent such attacks, especially with SQL injection and XSS attempts from outside entities. Regarding compliance with PCI DSS, we don't have any issues currently; we are also compliant with ISO 27001, and our applications onboarded on the Radware Cloud WAF Service operate without compliance issues.

We are using the web DDoS protection such as HTTP, L7 in the Radware Cloud WAF Service, and it is effective for us; we experienced an attack from the external side last month, which Radware Cloud WAF Service effectively prevented. 

Overall, I would rate the Radware Cloud WAF Service a nine out of ten.

My use case for the Radware Cloud WAF Service involves checking the WAF related to DDoS traffic from the public IP to the organization, which outlines how much impact there is on the WAF. We check the traffic to see what fluctuations occur from the outside and inside, particularly in regards to DDoS types of attacks as mentioned my basic monitoring workflow. 

Monitoring Workflow:

• Traffic Analysis: I monitor traffic from public IPs to your organization, focusing on fluctuations that may indicate DDoS attacks.
• Impact Assessment: We evaluate how these attacks affect the WAF, especially in terms of utilization and attack surface.
• Escalation: If anomalies or high-impact events are detected, we raise a case with Redware support.
• Integration with SIEM: We already done, integrating with a SIEM tool can help correlate WAF data with other security logs for deeper insights.
• Historical Trend Analysis: Compare current traffic with historical data to identify patterns or recurring threats.
• Trends and Dashboard: We have creating a dashboard or report template to visualize the traffic and attack trends on live monitoring use.

The Radware's combination of negative and behavioral based positive security models is beneficial. This behavior is good for timely checks against threats utilizing live monitoring during attack surfaces from public environments, particularly for ISP-relevant traffic or recognizing malicious abnormal activities, which is effective in our environment.

In the Radware Cloud WAF Service, the best features I find are that it's easy to use and that it's easy to identify what procedures are ongoing within this environment. We can see live data regarding the public IP's impact on our organization and what actions we can check. 

We also find the dashboard helpful; we can monitor multiple business units in Adani from the same page through the Radware dashboard services and its other functions. We feel safe using Radware, and we are happy with it.

We use the API Discovery feature. Regarding how Radware Cloud WAF Service has helped with compliance efforts, compliance actions are done by other tools for the Adani Group, however, we check WAF integrations with our domains through the Radware portal.

We have created a small dashboard monitoring various group-wise applications and domains, including corporate business units, ensuring all websites and public IPs are accounted for. The compliance processes are predefined. We remain compliant. We use additional tools alongside Radware and BITs; both tools provide similar functionalities, and we check Radware for risk mitigation related to any threat intel.

This has quite an impact on our business; all applications and domains are mapped via API with Radware Cloud WAF Service. We receive scores, alerts about impacts, and informational notifications via email for necessary follow-up actions. 

To make the solution a ten out of ten, we need improvements in AI capabilities, which Radware Cloud WAF Service currently has yet it still has room for integration. Considering what can be improved, customization could be enhanced, and support could be a tad faster; more reporting capabilities or additional intuitive AI features would also be constructive. 

Honestly, I currently do not face any challenges that I can articulate for improvement; everything functions according to the service we have.

I have been using the Radware Cloud WAF Service for about 1.6 years now.

For stability, I can give it a score of nine out of ten, with a possibility of considering it a ten due to its reliability. 

Regarding stability, I would rate it a nine out of ten; we've received notifications when maintenance is ongoing, usually informed timely, which is commendable.

About scalability, we haven't examined it at a full 100%, however, for our current needs, it meets 100% of them without pressing requirements for enhancement.

Support for Radware Cloud WAF Service is good; I'm using it on a daily basis and receive 24/7 support, timely reminders, and assistance. However, where improvements could be made includes aspects like API calls and related tasks; daily improvements are noted along with suggestions from our team.

Deployment of Radware Cloud WAF Service is easy, and we regularly use it. It provides an intuitive understanding of how to raise API calls and integrate other requirements. We map our dashboards easily, reviewing and utilizing its functionality effectively.

The Radware solution requires maintenance which our R team oversees. As for regular maintenance, there are no current issues, and the upgrading part is managed by the team who provides the necessary updates based on our needs.

Regarding pricing, I don't find it expensive; it's reasonably priced and aligns with our requirements, so I see it as fair compared to other more expensive tools.

The learning capacity is good, and every feature provided is available; we just haven't fully utilized all aspects of Radware's offerings. 

I would rate the Radware Cloud WAF Service a nine out of ten; it is solid and efficient from my perspective.

My use cases for Radware Cloud WAF Service in my current organization, where I serve as a Cyber Security expert and SOC analyst, involve deeply investigating live network traffic from both inside and outside our organization to improve security through real-time threat monitoring and live data analysis. For example, when a new application was set up in the Adani Group, which is a very big organization, we received significant traffic that day; we used Radware Cloud WAF Service to check the indicators and investigate accordingly, based on the rules we had set. This not only helps during predefined activities but also during unexpected high traffic instances, allowing us to enhance security effectively.

While there are many features of Radware Cloud WAF Service that I appreciate, one standout feature is the integration of seven applications of Adani for analysis, which provides a separate dashboard to monitor various domains effortlessly. 

The user experience is designed to be straightforward, allowing easy preferences and interactions. Radware Cloud WAF Service effectively handles zero-day attacks by rapidly identifying vulnerabilities before they can affect our organization, which enhances our proactive measures through collaboration with various teams, such as the VA team, to address vulnerabilities and apply necessary patches.

Although I don't consider it to have significant downsides, I believe the UI could be improved to be more user-friendly, especially for new joiners in SOC who might struggle to understand the traffic based on numerical data. For instance, a tree chart feature available in other platforms, such as CrowdStrike, could simplify the understanding of traffic flow and save time on analysis.

I have been using Radware Cloud WAF Service for approximately 1.5 years, as I joined the Adani Group three months ago after working at N10 TechnoSoft, which involved development and cyber security.

I have not experienced any significant downtime or crashing with Radware Cloud WAF Service, although I have noticed occasional issues with logging in through SSO that cause redirects to a 404 page, which I resolve by restarting my browser.

I find the scalability of Radware Cloud WAF Service to be very good and would rate it a 9 or a 9.5 on a scale of 1 to 10.

I have contacted the technical support and customer support multiple times due to the need for clarification on functionality in our 24/7 SOC environment, where understanding various features is crucial for analysis. They have been responsive and helpful, reaching out within a day or two. If I were to score the support on a scale from 1 to 10, I would give it an 8.5. I would round that score up to a 9.

Positive

The initial deployment of Radware Cloud WAF Service was easy; however, it required some time to understand fully. I estimate it took around two months to fully deploy Radware Cloud WAF Service for the first time, based on what I've heard from colleagues, as I recently joined the company where Radware Cloud WAF Service has been in use for more than three to four years.

Regarding current pricing, it is managed by our higher authorities, but I believe the price is reasonable for our organization. If we expand our services in the future, the current pricing doesn't pose an issue for us, especially as it opens opportunities for profitability based on the services we utilize from Radware Cloud WAF Service.

While I haven't used direct alternatives to Radware Cloud WAF Service, I can mention that we consider CSPM in our cloud segment. The company is exploring the possibility of providing services to other companies, signaling future growth and deeper integration of Radware Cloud WAF Service.

In terms of API usage, I focus on using the bot management and API security functionalities of Radware Cloud WAF Service, which protect against automated threats such as DDoS attacks created by bots. 

Overall, I would rate Radware Cloud WAF Service an 8.8; while there are strong features present, there is room for improvement, particularly concerning end-user analytics, which would justify a higher score.

My use case for Radware Cloud WAF Service is that we have Radware as one of our products for security protocols that we have established at our organization. Whenever there is a cloud security alert, we check Radware services so that we can mitigate the alerts.

What I appreciate the most about Radware Cloud WAF Service is the API management. The API information that they provide is excellent. The hidden and non-discoverable APIs information available with Radware Cloud WAF Service is really great.

I cannot share some important details of the incident that we received. That said, thanks to this feature, we were able to mitigate a threat. The information they provide and the discovery they do really help us out in some incidents.

They also help us meet compliance requirements. Being a big organization, we have to meet certain compliance standards, and for the PCI DSS, this product really helps us out.

Radware Cloud WAF Service is a comprehensive tool, and my functionality with it is limited as I'm working on multiple things at a time as a security consultant. In our organization, only specific tasks are assigned to a single individual. That's why I'm primarily focused on API security and sometimes DDoS attacks.

Radware Cloud WAF Service integrates very well with other applications and services; we have Microsoft TI tool with us, and it's integrated efficiently. We receive the alerts on time.

Regarding zero-day attacks, we are fortunate that we haven't received any as of now. For API security, I have closely seen how Radware Cloud WAF Service has helped us twice this year.

We use Radware Cloud WAF Service for our security purposes. We have a symbiotic relationship with Radware Cloud WAF Service. They provide us with information and necessary security steps, and we use it for our investigation or threat hunting.

As for the downsides of Radware Cloud WAF Service, I would surely appreciate some AI integration with report management. Whenever we handle an incident, we have to generate many reports. We have to get data, information, and screenshots on multiple things. A future feature in Radware Cloud WAF Service that could give us a presentable report for our stakeholders would be a really great addition.

I have been using Radware Cloud WAF Service for about 18 months.

I have never seen any lagging, crashing, or downtime with Radware Cloud WAF Service.

The cloud engineering team has told us it's really scalable. Whenever we deploy something or integrate this, it's really flexible with the DevOps and DevSecOps teams.

I have never contacted the technical support or customer support. We have communication through emails; nothing very technical.

Positive

The learning curve for using Radware Cloud WAF Service is very easy. There is nothing too complex about it.

We have these Radware information sessions and emails coming up to tell us the latest about what's happening in the cyber environment. They provide information on basic concepts and where to find it in the emails. Even a beginner can learn it within ten days.

Radware Cloud WAF Service does not require any maintenance on my end.

I have never used any alternatives to Radware Cloud WAF Service. In my previous company and currently at our company, it has been Radware Cloud WAF Service.

The source blocking feature is not utilized here as we use a different solution for source blocking. My colleague handles the Bot Manager aspects. Everyone here has different tasks, roles, and responsibilities, and we get assigned to specific incidents.

I rate Radware Cloud WAF Service nine out of ten.

My use case for Radware Cloud WAF Service is to block all IPs and geo-locations that are not required in the organization.

Blocking based on geolocation is very helpful.

The automated analytics for analyzing events are beneficial for automation and make it easier for analysts working in the SOC. It is useful for analytical purposes as it helps us understand how we can perform various activities that Radware Cloud WAF Service belongs to.

Radware Cloud WAF Service has reduced our false positive rate by more than 50%. Regarding the blocking feature, Radware Cloud WAF Service is one of the best tools as we can easily block and reduce our alerts through IP blocking. We utilize CDN services with Radware Cloud WAF Service, and although it was initially challenging to understand, once we grasped it, it became easy for us.

I am using web DDoS protection with Radware Cloud WAF Service, and it is a very good product for protecting our businesses. The WAF protection is excellent and does not require any improvements as it is already working effectively and is executable. Radware Cloud WAF Service is really good for protecting against zero-day attacks as it protects our organization and businesses effectively. For patching purposes, once a zero-day attack has been exploited, we can block some geo-locations to prevent other attackers from targeting us.

Compared to other Cloud WAFs, Radware Cloud WAF Service is one of the best since it blocks for protection purposes within 15 to 20 minutes when we raise an incident, while it takes longer for others to implement geo-fencing and related protections.

The area that can improve with Radware Cloud WAF Service is the speed at which they block geo-fencing and IP for P1 cases, which currently takes about an hour. If they could reduce that to ten to 15 minutes, it would be easier for us.

I have been using Radware Cloud WAF Service for one and a half years.

I rate the stability of Radware Cloud WAF Service as ten out of ten, as there are no glitches, and when they occasionally happen, they notify us, making it easier than other services.

More than 500 users are using Radware Cloud WAF Service.

I would rate the technical support as ten out of ten.

Positive

I find the solution easy to deploy.

The pricing is moderate, making it affordable for any business and not overly costly.

I definitely recommend Radware Cloud WAF Service products to other users as it is comparatively good, not very costly, and the service they provide is among the best. 

I rate this solution ten out of ten.

My use case for Radware Cloud WAF Service is for blocking malicious IP addresses.

Radware Cloud WAF Service blocks threats effectively, providing a comprehensive report that shows the traffic and denied traffic from malicious IPs or specific countries, so I am satisfied. 

Radware Cloud WAF Service has reduced the false positive rate, and it's beneficial for our organization. By using Radware Cloud WAF Service, 30% to 40% of false positives are reduced.

For zero-day attacks, Radware Cloud WAF Service integrates threat intel, which detects anomalous traffic and blocks it automatically, preventing attackers from entering our organization or attacking our domains. Source blocking is effective because it has good capability to handle things automatically without human intervention, as a human cannot handle all the alerts and traffic.

The real-time BLA detection and mitigation of Radware Cloud WAF Service strongly performs to mitigate and take action against contamination. Radware Cloud WAF Service is quite effective and handles all traffic to HTTP or HTTPS effectively.

My organization is quite large, so we have to monitor activities promptly. Since it's not possible for a human to detect and address every threat, we implemented Radware Cloud WAF Service, which automatically detects and prevents DDoS threats and traffic without human intervention, making it better for us and protecting our organization.

With the automated analytics of Radware Cloud WAF Service, if multiple logins occur from the same malicious IP in the same pattern, the AI automatically recognizes it and takes the appropriate action, such as blocking or allowing, which is beneficial for us.

Improvement areas could be some of the AI capabilities related to false positives. The required IP addresses sometimes get blocked, so that needs to be enhanced. The AI recognizing features can be improved. Recognition aspects could be refined; it's performing at almost 99%, so there's a small margin for improvement.

I have been using Radware Cloud WAF Service for three years in my organization.

It is stable. I would rate it a ten out of ten for stability.

It is scalable. I would rate it a nine out of ten for scalability.

We have about 35 users working with this solution.

I would rate their customer support a ten out of ten.

Positive

It is easy. It takes 10 to 15 days.

The pricing for Radware Cloud WAF Service is moderate; it's not expensive. We can't say it's low and we can't say high; it's moderate, and I got that perfect point.

It is easier to use with a moderate cost than others.

To assess Radware Cloud WAF Service for blocking unknown threats and attacks, we have found that if an IP is identified as malicious, we can block it, and we utilize the graph chart provided. Using the CDN with Radware Cloud WAF Service is easy to implement and use; it's not a headache for us.

I would rate Radware Cloud WAF Service a nine out of ten.

My main use case for Radware Cloud WAF Service is protection against OWASP Top 10 and zero-day attacks, API discovery and security and governance, bot mitigation and protection against automated threats, Layer 7 DDoS protection, client-side supply chain protection, and adaptive automation for high-velocity DevOps environments.

We have onboarded 35 applications on Radware Cloud, and my organization uses Radware Cloud WAF Service to protect different applications from SQL injection, cross-site scripting, and other OWASP Top 10 risks. The dual native and positive security model helps block zero-day threats without generating significant false positives.

The best features Radware Cloud WAF Service offers include multiple key features such as API discovery, which is very important, bot mitigation, which I believe is the most important feature, and Layer 7 DDoS protection, which protects Layer 7, along with adaptive and automated web services for high-velocity DevOps environments.

The API discovery and bot mitigation help my organization by providing major security and operational advantages in an environment where APIs grow and change rapidly. Radware Cloud WAF Service finds all APIs, including undocumented ones, as it automatically discovers documented and undocumented third-party APIs across our environment.

To improve Radware Cloud WAF Service, I believe it should enable full application and API coverage to ensure all web applications and APIs, including internal and legacy web services, are onboarded and, if using secure path or secure connectors, deployed across the cloud environment while fine-tuning the positive security policies.

I have been working in my current field for the past 11 years.

Radware Cloud WAF Service is very stable and useful for my organization in protecting Layer 7 applications.

Radware Cloud WAF Service's scalability is very good. Whenever required, you can enable features such as API discovery and bot protection, and it is scalable for the application, allowing you to increase the license as well.

I believe the support is fantastic, and I receive great support from Radware Cloud positively.

The customer support for Radware Cloud WAF Service is fantastic and excellent, as we receive immediate support whenever required.

I have been using Radware Cloud only and have not switched from any different solution.

I definitely feel a return on investment from using Radware Cloud WAF Service, as we find it very useful.

I have not evaluated any other cloud WAF Service options and am using only Radware Cloud WAF Service.

I am currently satisfied with Radware Cloud WAF Service because it is a great tool to protect Layer 7 applications.

I have observed that our applications are protecting against emerging threats such as DDoS attacks, and I believe all DDoS attacks are protected by Radware. I have also seen the protection against botnet attacks, which is very useful for my organization.

I have seen measurable results, such as allowing only Radware IP in our firewall, which actually reduces the attack surface in our application.

I am giving a rating of 10 out of 10 to Radware Cloud WAF Service. I chose a 10 out of 10 because I am very satisfied with our application protection provided by Radware Cloud. I would rate the customer support a 10 out of 10 as it is very strong support provided by Radware.

I advise others looking into using Radware Cloud WAF Service to definitely use it, as I am very satisfied with the results. I believe that Radware Cloud WAF Service is a very good tool, and organizations should use it to protect against emerging and evolving attacks. My overall review rating for this product is 10.

The main use case for Radware Cloud WAF Service in my organization is blocking attacks. A specific example of a type of attack that I was able to block using Radware Cloud WAF Service is blocking DDoS attacks. I am referring to DDoS-type attacks.

Radware Cloud WAF Service detects and blocks this type of threat in my environment by blocking them and then showing them to me in interactive dashboards with the source IP addresses.

The dashboards work very well to understand the focus of the threat, the origin of the attacks, and to create interactive reports to explain in dashboards where each attack comes from and to block the sources.

The best features offered by Radware Cloud WAF Service are the dashboard and the ease of blocking attacks.

On a day-to-day basis, the most useful features of the dashboard make things easier for us because it blocks the attacks, preventing them from reaching the company's environments. In the dashboards, I get the IPs, the origin, a map showing where they are located, and the specific pages that are attacked.

Radware Cloud WAF Service positively impacts my organization as it saves us headaches when we have attacks since it blocks them. I have noticed a specific change in security, a reduction of incidents, and improvements in response times since I started using the tool, as problems have decreased with fewer attacks.

Radware Cloud WAF Service could be improved by making exporting dashboards easier.

I have been working in the area of systems administration for five years.

I consider Radware Cloud WAF Service to be stable in my environment.

I rate the scalability of Radware Cloud WAF Service as it adapts very well to growth or changes in my organization.

My experience with Radware Cloud WAF Service customer support could be better.

I did not use any other solution before implementing Radware Cloud WAF Service.

Before choosing Radware Cloud WAF Service, I did not evaluate other options.

I have seen a return on investment since I started using Radware Cloud WAF Service with time savings.

That time savings translates into my day-to-day work or my team's processes by eliminating the need for us to block the sources; Radware Cloud WAF Service blocks them automatically.

My experience with the pricing, implementation cost, and licenses of Radware Cloud WAF Service has been good. The only thing is that I would lower the price, but otherwise it's great.

My advice to other companies that are considering using Radware Cloud WAF Service is that they should buy it because it makes your work life better. I give Radware Cloud WAF Service a rating of 9 out of 10.

My main use case for Radware Cloud WAF Service involves four domains; three of them are applications exposed to the internet and the fourth is an internal application for exclusive use through remote access.

I use the platform to protect those applications exposed to the internet by having the domains registered in Radware Cloud Service, and from there we can monitor unauthorized access or attempts to access the platform by users from locations where they should not be logging in, or any kind of traffic that is not what we normally have. It helps us, it prevents and then blocks those attempts that fall outside the parameters we have configured.

The best features offered by Radware Cloud WAF Service, in my opinion, are the real-time response to incidents which allows us to block and to take action before the damage occurs. It allows us to identify situations in a preventive manner and to take initial restrictive actions and then corrective ones.

I believe the preventive actions it takes based on the parameters of what it finds on the networks and in the databases of weaknesses and vulnerabilities are especially useful, as it applies them and helps us so that with any attempt that goes outside the parameters, we don't have any type of incident.

Radware Cloud WAF Service has positively impacted our organization because we feel safer, we feel that we have controlled access by unauthorized third parties, and we feel that our applications that face the internet, that are published, are more secure and that we can take preventive actions before any type of event occurs.

I think Radware Cloud WAF Service could be improved by having an always up-to-date database, having full identification of vulnerabilities and gaps in tools that keep emerging, and by actively and permanently involving all the analyses and predictions that can be done through artificial intelligence.

Regarding the necessary improvements, the platform is adequate as it is, and I don't have any specific function that I have missed or any technical aspect that could be further optimized.

I have been using Radware Cloud WAF Service for two and a half years.

I consider Radware Cloud WAF Service to be stable in day-to-day use.

I would rate the scalability of Radware Cloud WAF Service as adequate, and the platform adapts to the growth of my organization. I initially stated that scalability was inadequate, but I need to correct that statement as it is actually adequate. I have used it when we started with three domains and now we are on the fourth domain.

The customer support of Radware Cloud WAF Service has been good, with very good response times and full compliance with SLAs.

We did not have any other solution before implementing Radware Cloud WAF Service.

My experience with pricing, implementation costs, and licensing is positive, as the costs were quite well adjusted, the cost-benefit ratio is very good. The implementation also had a very reasonable cost and the timelines were excellent, with no major delays or setbacks, and the results were seen almost immediately.

I have seen a return on investment because there are time savings for personnel dedicated to doing tasks that they previously had to do manually or in some other way. With the implementation of Radware Cloud Service, they were freed from those tasks and were able to balance their workloads significantly. While it does not reduce the size of the team or the number of resources, it does optimize each one's time and allows them to do more tasks that they did not previously perform.

Since I started using the platform, one specific result that has improved is the reduction in the number of unauthorized access attempts, which is good because we are in the process of ISO 27001 certification, and this has decreased considerably. Additionally, the impact on response times and process optimization has been excellent, as response times have decreased considerably and our platform has higher levels of availability.

The costs were quite well adjusted, the cost-benefit ratio is very good.

Before choosing Radware Cloud WAF Service, we evaluated other options from Cisco and we considered Cloudflare.

I chose Radware Cloud WAF Service instead of the other option after doing a pilot, and the results were much better and more convincing in terms of what we expected regarding the impact of the tool on our platform.

My advice to other people who are considering using Radware Cloud WAF Service is to implement it, as the response times are excellent, and they should take into account and fine-tune the scope of the applications and domains they want to evaluate. They should also consider the traffic and the throughput. I would rate my overall experience with Radware Cloud WAF Service a ten out of ten.

I use Radware Cloud WAF Service to protect customers from cyber attacks, mostly SQL injections, cross-site scripting, and degradation with DDoS attacks.

Almost every day, cyber attackers are trying to disrupt the correct functionality of the application for our customers, so I review the console in Radware Cloud WAF Service, searching for strange behavior. If I see something that is not in place, I mostly block via geolocation or IP address or by activating the advanced protection from the applications in the tenant for the customers.

Mostly, I also create different types of rules with Radware Cloud WAF Service, varying from redirections to blacklisting, to whitelisting, exceptions, rate limiting, and others to better protect the customers.

The best features Radware Cloud WAF Service offers are mostly the advanced protections because you only need to activate them, and they protect against a lot of today's most common OWASP attacks.

The advanced protections help me in my day-to-day work with Radware Cloud WAF Service because they are very effective as they attack mostly the OWASP Top 10, and they are easy to use because you only need to activate them, and by default, they block a vast gamut of cyber attacks today.

Before our customers purchased Radware Cloud WAF Service, they had a lot of breaches in their network, and after, we successfully lowered the attack rates, and by that, we protect their applications better.

Before Radware Cloud WAF Service, our customers had almost four or five million requests, and they were not always clean, but now with Radware Cloud WAF Service, we see that we block almost 95 or 96 percent of the attacks that we are receiving.

I think the things I want to improve in Radware Cloud WAF Service are, for example, the possibility to upload CSV files with IOCs, so we can load a lot of IOCs in one load instead of loading them one by one manually.

I also want the possibility of seeing traffic in real time because I only see a dashboard with the security events, but in regards to real time, I don't see something that tells me how the traffic behavior is.

I have been using Radware Cloud WAF Service for almost three years now.

Radware Cloud WAF Service is mostly stable.

I think Radware Cloud WAF Service scales pretty well because we add more applications or users, and we don't have a problem with that.

I have a good experience with customer support for Radware Cloud WAF Service; they tend to respond quickly to our cases and they help us really well with the cases.

Positive

I used Cloudflare and Imperva before Radware Cloud WAF Service, and we switched mostly because the security in Radware Cloud WAF Service console is easier to administrate than in the other providers.

Unfortunately, I don't have metrics for return on investment because I only administrate the console.

My experience with pricing, setup cost, and licensing for Radware Cloud WAF Service is good.

I evaluated Cloudflare and Imperva before choosing Radware Cloud WAF Service.

I invite others looking into using Radware Cloud WAF Service to try it and see all the different protections that the console can provide. I would rate this solution an 8 out of 10.