The main use case for which I use Radware Cloud WAF Service is the protection of web applications. I protect a web application from denial-of-service attacks using Radware Cloud WAF Service.
Analista de Infraestructura at Expreso Brasilia S.A.
Protection for web apps has improved and monitoring now provides clear attack visibility
Pros and Cons
- "Radware Cloud WAF Service has enabled me to save time by viewing and monitoring the traffic that my applications receive, since it isolates the attacks or threats that my web applications face."
- "To make Radware Cloud WAF Service even more useful for my organization, I believe there should be greater integration with other tools, such as log tools."
What is our primary use case?
What is most valuable?
The best features that Radware Cloud WAF Service offers include the deployment, as it is very easy to implement, and the platform management is efficient.
The specific aspects that make the implementation process simple in my experience are the integration and the redirection to the web applications.
Radware Cloud WAF Service has enabled me to save time by viewing and monitoring the traffic that my applications receive, since it isolates the attacks or threats that my web applications face.
What needs improvement?
To make Radware Cloud WAF Service even more useful for my organization, I believe there should be greater integration with other tools, such as log tools.
I would rate it a 9 and not a 10 because the dashboard is sometimes not as intuitive as it could be for displaying the necessary information. You have to take a few extra steps in order to view the information you need.
For how long have I used the solution?
I have been using Radware Cloud WAF Service for approximately 3 years.
Buyer's Guide
Radware Cloud WAF Service
June 2026
Learn what your peers think about Radware Cloud WAF Service. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
What do I think about the stability of the solution?
I consider Radware Cloud WAF Service to be quite stable in its daily operation.
What do I think about the scalability of the solution?
I would rate the scalability of Radware Cloud WAF Service as good, as it adapts well to the growth of my needs.
How are customer service and support?
My experience with Radware Cloud WAF Service's customer support has been excellent, as the partner we have responds to us on time and as diligently as possible.
Which solution did I use previously and why did I switch?
Before using Radware Cloud WAF Service, we did not have any solution previously.
What was our ROI?
I have seen time savings due to the visualization and monitoring of the attacks on the applications since I started using Radware Cloud WAF Service.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, implementation cost, and licensing of Radware Cloud WAF Service is that it costs what it is worth for what you receive.
Which other solutions did I evaluate?
Before choosing Radware Cloud WAF Service, I evaluated alternatives such as Barracuda and Cloudflare WAF.
What other advice do I have?
The advice I would give to other companies considering implementing Radware Cloud WAF Service is to take into account that it is an excellent tool for protecting their applications. I would rate this solution a 9.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 15, 2026
Flag as inappropriateCoordinador de Innovacion Tecnologica y SAP at Expreso Brasilia
Cloud security has strengthened API protection and now reduces downtime for critical transactions
Pros and Cons
- "Other companies considering using Radware Cloud WAF Service will find a very robust tool that has different types of applications for managing all the APIs, all the applications, and controlling the security of all the entities."
- "Something that could be added to Radware Cloud WAF Service would be a bit more training and not having to depend so much on the vendor, because sometimes when you have to configure advanced policies it requires a lot of experience and dependence on the vendor to provide support throughout the implementation of those advanced policies."
What is our primary use case?
Radware Cloud WAF Service protects the web applications that are the APIs and transactional systems. In the WAF, all the protection is configured for the website and internal ticket sales system. In addition to everything related to the tickets, all APIs are protected, which is very useful for the microservices architecture and all the integrations with the different providers.
What is most valuable?
The best features offered by Radware Cloud WAF Service are the ease of integration, in addition to all the security it offers, the high availability it has, and the automatic updating of the solutions.
Radware Cloud WAF Service has had a positive impact with improvements in security. All issues related to incidents have been reduced, and it informs and gives control over any latency or any misuse that someone might try with an API.
Denial-of-service issues and the downtime of those APIs have been mitigated by approximately 30%, since previously, over a period of time, there were quite a few outages. With this integration of the tool to mitigate all those issues, it has improved in that sense.
What needs improvement?
Something that could be added to Radware Cloud WAF Service would be a bit more training and not having to depend so much on the vendor, because sometimes when you have to configure advanced policies it requires a lot of experience and dependence on the vendor to provide support throughout the implementation of those advanced policies.
The interface is quite intuitive, and there are no other improvements needed.
For how long have I used the solution?
Radware Cloud WAF Service has been used for approximately two years.
What do I think about the stability of the solution?
Radware Cloud WAF Service is quite stable.
What do I think about the scalability of the solution?
Radware Cloud WAF Service has been able to adapt as the organization has grown a lot in applications and APIs, and the tool has worked without any issues.
How are customer service and support?
The experience with Radware Cloud WAF Service's customer support has been quite positive. They have always assisted quickly and without any issues whenever assistance has been needed.
Which solution did I use previously and why did I switch?
No other solution was used before implementing Radware Cloud WAF Service.
How was the initial setup?
The process of integrating Radware Cloud WAF Service into the environment was very quick. Everything really was very fast, and with the documentation provided, it was possible to do it easily and achieve the objective, which was to integrate the platform.
What about the implementation team?
The organization is only a customer of the vendor.
What was our ROI?
All the benefits obtained have been in security, in prestige, and from using this type of tool for the operation.
What's my experience with pricing, setup cost, and licensing?
The cost of Radware Cloud WAF Service is actually a bit high, but given all these benefits, the investment makes sense.
Which other solutions did I evaluate?
Other options in the market were evaluated, looking at different alternatives from different vendors. Palo Alto and Check Point were evaluated before deciding on Radware Cloud WAF Service.
What other advice do I have?
Radware Cloud WAF Service is deployed in public cloud, directly on Radware's cloud in the public cloud. Being in the cloud is quite a strong point for Radware Cloud WAF Service.
Other companies considering using Radware Cloud WAF Service will find a very robust tool that has different types of applications for managing all the APIs, all the applications, and controlling the security of all the entities.
Everything important about Radware Cloud WAF Service has been covered in this interview. This interview is considered very complete and appropriate for the moment and for the product. This review has been given a rating of 9.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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Radware Cloud WAF Service
June 2026
Learn what your peers think about Radware Cloud WAF Service. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Deputy Manager at a energy/utilities company with 10,001+ employees
Email alerts and early warnings effectively manage DDoS and zero-day threats
Pros and Cons
- "The most advanced feature is the DDoS protection and the way this web handles DDoS attacks, as I am currently working in the SOC team and managing the Radware administration part."
- "The dashboard of Radware Cloud WAF Service could be more interactive and user-friendly."
What is our primary use case?
The core use cases for Radware Cloud WAF Service are web application firewall functionality, DDoS protection, and protection against zero-day vulnerability and emerging threats.
What is most valuable?
The most valuable aspect of Radware Cloud WAF Service is that it supports mode detection and provides email alerts on sudden alert spikes and early warnings. The most advanced feature is the DDoS protection and the way this web handles DDoS attacks, as I am currently working in the SOC team and managing the Radware administration part.
Regarding zero-day attacks, Radware Cloud WAF Service helps us actively receive early warnings, and we raise those to the relevant teams. The services related to zero-day attacks and threat intelligence are very effective.
What needs improvement?
The dashboard of Radware Cloud WAF Service could be more interactive and user-friendly. While implementing it for the first time, it requires core technical knowledge, and without that knowledge, implementation can be quite challenging. However, the support from Radware is excellent when support cases are raised.
For how long have I used the solution?
I have been using Radware Cloud WAF Service for three and a half years in my career after joining my current organization.
What do I think about the stability of the solution?
Regarding stability, I have not experienced any lagging, crashing, or downtime in my experience with Radware Cloud WAF Service.
What do I think about the scalability of the solution?
Radware Cloud WAF Service is scalable; once we set up the entire service and it is up to date, we can onboard as many applications as our license allows.
How are customer service and support?
I have contacted Radware's technical support many times, and their quality is very good as we receive timely support according to the case priority. Their engineers are skilled and capable enough to resolve issues quickly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used alternatives to Radware Cloud WAF Service, specifically Akamai Web Service, which is a very popular service. One of its disadvantages is that it does not support custom ports like Radware does.
How was the initial setup?
The entire process of onboarding the application for the first time with Radware Cloud WAF Service requires core technical knowledge, but with the support of Radware, it becomes much easier.
Which other solutions did I evaluate?
The pricing of Radware Cloud WAF Service is lower compared to Akamai, and while the price in the industry is acceptable, it is not too expensive.
What other advice do I have?
The combination of negative and behavioral-based positive security models provided by Radware Cloud WAF Service is very important for my organization's security strategy, as the main purpose of Radware WAF is security.
Regarding maintenance, we receive quarterly reports, which are sufficient.
On a scale of 1-10, I rate Radware Cloud WAF Service an 8.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Works at a energy/utilities company with 10,001+ employees
Real-time protection and comprehensive capabilities enhance security management
Pros and Cons
- "What I appreciate most about Radware Cloud WAF Service is that it includes all the aspects that an organization wants to run smoothly, such as overall configuration and real-time protection methods, customization of rule creation, fast deployment, and vital visibility in environment maintenance."
- "In some cases, if the configuration of rules is too strict or complex, there might be a possibility that genuine traffic gets blocked or considered a false positive."
What is our primary use case?
In my organization, we are focused on using various security measures to protect against threats, particularly those related to bots. The key product we have employed is Radware Cloud WAF Service, which primarily provides DDoS protection. This service helps us block large-scale attacks aimed at exploiting network vulnerabilities and other weaknesses in our applications.
Additionally, we utilize the Radware Cloud WAF Service to safeguard our websites and application APIs from threats like SQL injection and other malicious activities, employing various authentication methods for enhanced security. I am also working on learning about bot management, as I have been assigned a task in this area. So far, I have been studying behavioral analysis and detection methods that can identify and block malicious bots effectively.
I have worked with the API feature of Radware Cloud WAF Service and have experience with the GraphQL endpoint. While I haven't worked on advanced web attacks, I am familiar with common ones. As many applications heavily rely on APIs, it's obvious for attackers to target them. The WAF provides mobile and web app backend security for protection, and I have mainly used the bot detection and mitigation feature to detect and block malicious bot attacks.
How has it helped my organization?
Zero-day attacks can be particularly challenging because they exploit vulnerabilities that are not yet known to the software vendor. However, certain solutions can effectively address these threats. One of the key benefits of Radware Cloud WAF Service is its ability to detect potential vulnerabilities before they can be exploited by attackers.
Currently, there is a growing trend towards using machine learning and AI models, which can provide proactive defenses against zero-day vulnerabilities. As we know, a zero-day vulnerability can pose significant risks to any organization or system. One concept that is crucial in this context is behavior-based analysis and detection. This involves analyzing incoming suspicious requests to identify patterns that do not align with normal behavior. When such anomalies are detected, the system can alert administrators to take appropriate action. Another important feature is virtual patching. This technique can block known vulnerabilities at the edge, even before an official patch is released by the vendor. This proactive approach helps mitigate risks while waiting for a formal solution.
Source blocking is a method we employ in our organization to block incoming requests from specific sources based on the type of traffic. This approach helps us effectively identify and filter out malicious or unwanted traffic. By recognizing certain requests as malicious, we can prevent them from reaching our systems. We have blocked specific IP ranges, known malicious URLs, and other sources based on geographical locations, depending on our organization's needs. To strengthen our defenses, we use various filters tailored to our requirements, along with threat intelligence feeds and behavioral patterns. Overall, source blocking plays a crucial role in preventing attacks and enhancing our security posture, especially against brute force attacks originating from known malicious IPs.
Radware Bot Manager, a security tool that helps identify and manage bot traffic and malicious bot attacks, is important for organizations that face heavy traffic loads. Bot Manager helps reduce bot attacks and secure us from threats. I have experience with behavior analytics, custom rules, and the bot detection engine, which focuses on identifying malicious bots and securing APIs from automated abuse.
What is most valuable?
What I appreciate most about Radware Cloud WAF Service is that it includes all the aspects that an organization wants to run smoothly, such as overall configuration and real-time protection methods, customization of rule creation, fast deployment, and vital visibility in environment maintenance. Its maintenance cost is very low unlike others, and the real-time dashboards show us who is attacking and what types of attacks are happening in our environment or any endpoints or devices being targeted.
I appreciate the real-time protection part, especially against SQL injection and Zero-Day exploits. Radware Cloud WAF Service is beneficial for detecting Zero-Day vulnerabilities before they are exploited by attackers. With a focus on machine learning and AI models, it offers proactive defenses against these vulnerabilities. The WAF utilizes behavior-based analysis to identify anomalous requests and can virtually block known vulnerabilities at the edge before vendor patches are released.
What needs improvement?
In some cases, if the configuration of rules is too strict or complex, there might be a possibility that genuine traffic gets blocked or considered a false positive. The complexity can be lowered to improve the understanding for users or customers.
For how long have I used the solution?
I have been using Radware Cloud WAF Service for nearly one year.
How are customer service and support?
I have contacted the customer support of Radware and generally received responses within the scheduled framework, ensuring that my tasks are completed on time. I am quite satisfied with their customer support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment involves a specific set of stages that are quite transparent. There are several steps we typically encounter during this process. While I wouldn't describe the configuration as overly complex, I would categorize it as moderate in difficulty. I would rate it as moderate. It’s not too challenging, but it does require some attention.
What other advice do I have?
I would rate Radware Cloud WAF Service a nine out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Jefe especialista de ciberseguridad at a insurance company with 1,001-5,000 employees
Security has strengthened customer transactions and now protects critical online services
Pros and Cons
- "Radware Cloud WAF Service is very top-notch and we in the banking institution are happy with it."
- "The only improvement I have directly for Radware is its costs, because they are very high."
What is our primary use case?
Our primary use case for Radware Cloud WAF Service is DDoS attacks that we suffer against some servers, which in this case affect the services provided to customers.
We directly proceeded to activate the module from Radware Cloud WAF Service for the site that was being affected, and the impact on the customer was service downtime, but after an estimated period of time, the service was restored for the customers.
At that time, Radware Cloud WAF Service helped a lot because it provided the cybersecurity that the site itself needs, as they are transactional, and it made us see directly that all the WAF modules are necessary for our institution and for the protection of the services or sites that we provide to customers.
What is most valuable?
From my perspective, the best features of Radware Cloud WAF Service are that it has very low false positives and additionally has a very user-friendly interface and easy configuration.
With a very easy-to-use interface, Radware Cloud WAF Service becomes very easy for us as users to perform a search or investigation related to any specific issue that is being blocked and by having low false positives, it makes the search or investigation of a specific issue easier to carry out.
It has had the best possible impact, since we have more than 25 sites exposed to the Internet that are transactional. By providing this security layer, we directly provide better results and better security for customers who can access our sites, and we can avoid any type of infection.
We have directly seen improvement in the main dashboards of Radware Cloud WAF Service; they have become more specific in the direct migration of the site itself.
What needs improvement?
The only improvement I have directly for Radware is its costs, because they are very high.
Having support directly from the manufacturer of Radware Cloud WAF Service and not from the partner would be beneficial, since support becomes a bit slower and more tedious through the current channel.
Regarding costs of Radware Cloud WAF Service, it was a bit tedious because management did not want to approve them due to how high they are.
What do I think about the stability of the solution?
I consider Radware Cloud WAF Service to be very stable.
What do I think about the scalability of the solution?
I would rate the scalability of Radware Cloud WAF Service a nine.
How are customer service and support?
As I mentioned, sometimes it can be a bit tedious because we have a partner and we have to escalate it to them and then they escalate it to Radware.
Which solution did I use previously and why did I switch?
Since I joined the banking institution, we have been using Radware's WAF.
How was the initial setup?
The configuration has been very easy, we have not had any issues, and when acquiring the license, it is released very easily at the time of purchase and thus protects the sites.
Which other solutions did I evaluate?
I don't have information on this matter, since it is handled directly by the management of the banking institution.
What other advice do I have?
Radware Cloud WAF Service is very top-notch and we in the banking institution are happy with it.
The sites that are onboarded for protection in Radware Cloud WAF Service should be transactional in order to avoid costs for sites that are not worth protecting or are not a main target for attackers.
Radware Cloud WAF Service is an exceptional tool and very useful for protecting sites.
I gave this product a rating of nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 27, 2026
Flag as inappropriateManager - SOC at a energy/utilities company with 10,001+ employees
User-friendly interface significantly improves threat blocking and strengthens web application defenses
Pros and Cons
- "The interface is quite concise and clear, and it is easy to navigate."
- "Malicious user agents are something that we get frequently and it has been blocking the majority of the threats, almost about 97-98% of threats are blocked, almost to 99% itself."
- "They can work more on the documentation part. The documentation I found is quite vague."
What is our primary use case?
Since many of our businesses are on this application and web applications, we have a huge environment. There are more than hundreds of applications that we have. We are using it for WAF-based production, for bot and for DDoS protection.
What is most valuable?
The interface is quite concise and clear, and it is easy to navigate. I have worked with other WAFs, however, Radware Cloud WAF Service is quite easy to navigate compared to others.
I have never had a problem with the application or any websites. Many threats are getting blocked here. Since I joined this organization and had the opportunity to compare early deployment statistics with current ones, we can see that many threats have been blocked, resulting in a very good return on investment.
With Bot Manager, we get many detections which are actually blocked, especially related to application headers. Malicious user agents are something that we get frequently and it has been blocking the majority of the threats, almost about 97-98% of threats are blocked, almost to 99% itself.
Our first line of defense for our web applications, especially on the cloud, is Radware Cloud WAF Service. Whatever comes through, including reconnaissance attempts, different types of targeted attacks, targeted threat vectors and many APT groups targeting our environment, they are getting blocked in the recon phase itself thanks to the Bot Manager.
What needs improvement?
They can work more on the documentation part. The documentation I found is quite vague. There can be more practical examples, and since we are a paid customer, they can give us arranged training. They can arrange sessions or trainings regarding using Radware Cloud WAF Service and what further things we can do. I recently learned about source blocking, so training or sessions can be organized, along with improving documentation with practical examples.
For how long have I used the solution?
I have been using it for two and a half years since joining the new company. The company has been using the solution for quite a long time.
What do I think about the stability of the solution?
In the last two and a half years, I have not seen any kind of lags or issues.
What do I think about the scalability of the solution?
Scalability is good. Our organization is quite big, so we keep on adding applications behind it. I never found an issue with lagging or non-working components due to scaling limitations. The solution is providing scalability in all aspects.
How are customer service and support?
The speed and quality was good. We got a good quick turnaround time, especially in cases where we were actually under attacks and wanted blocking to work as soon as possible.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my previous company, I have worked with other WAFs, including the F5 WAF and the cloud native WAF. I have also worked with Akamai. I found Radware Cloud WAF Service to be better compared to others.
How was the initial setup?
The initial setup was quite easy. I moved around, did some R&D on my own, and it was easy to navigate.There are clear and concise filters that I can apply. Everything was on the screen. Whatever I wanted to try or do was available on the screen. I could move around in the console and try all kinds of experiments. It was quite easy and user-friendly.
What was our ROI?
Since I joined this organization and had the opportunity to compare early deployment statistics with current ones, we can see that many threats have been blocked, resulting in a very good return on investment.
What's my experience with pricing, setup cost, and licensing?
Pricing is something that is decided by the top management. I am more of an operations person.
Which other solutions did I evaluate?
We do not use the CDN services.
What other advice do I have?
I have not used the API Discovery completely, however, I have checked out the API security that comes under the WAF part, specifically the threat detection part that we are focused on. I am hearing about source blocking for the first time, which would be helpful as we would not have to manually block it.
We are using the DDoS protection and it has been blocking many DDoS attacks that we have observed. Many times when traffic slips through our DDoS protection pipelines, they are definitely getting blocked by Radware Cloud WAF Service, including anomalous rate limiting.
It took me about a week to learn the system, as I am a quick learner. There is no required maintenance as it is already taken care of by Radware. We get notifications regarding maintenance upgrades and everything, mainly for the IP blocking parts.
On a scale of one to ten, I rate this solution a nine.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Network Engineer at a financial services firm with 10,001+ employees
Efficiently protects from threats and integrates well with our systems and applications
Pros and Cons
- "The features I find most valuable about Radware Cloud WAF Service are primarily rate-limiting, geo-blocking, web DDoS protection, and some other basic features."
- "Radware Cloud WAF Service has improved our efficiency by about 95%."
- "Additionally, alert messages for DDoS attacks or other things take time to reach us, causing delays in our response."
What is our primary use case?
Our use cases for Radware Cloud WAF Service include all of our applications, such as online banking applications, as I work for a bank. It works effectively. Our payment systems also operate through this service, and we have a few applications running over the web.
How has it helped my organization?
Radware Cloud WAF Service works very well for blocking unknown threats and attacks. We haven't seen any issues with that. Whenever we experienced any threat, we got accurate blocking. We haven't had any issues.
Automated analytics for looking at events are good. We have no issues with it. It gives us precise and accurate information. It helps us a lot. We're able to allowlist and check port managers and all of that.
Radware Cloud WAF Service has helped us reduce false positives by 100%. It's accurate and has significantly aided our efforts. Radware Cloud WAF Service has improved our efficiency by about 95%.
From the networking perspective, Radware Cloud WAF Service integrates very effectively with our systems and applications. However, other business units in the company find it somewhat difficult to adapt to Radware's methodology. For our networking team, we are fully utilizing it without issues, and we're looking to move everything to Radware Cloud WAF Service for our online banking, connecting backend devices to Radware Cloud WAF Service instead of F5 for load balancing. This is a big project involving eight countries, not just South Africa, and as network professionals, we truly enjoy working with Radware Cloud WAF Service.
Radware Cloud WAF Service has handled zero-day attacks effectively. It has been very helpful and has prevented numerous issues. The last time we were attacked as a bank was around 2017, before COVID, resulting in only about five minutes of downtime. Since then, smaller attacks have been mitigated by both Radware Cloud WAF Service and the Radware DPX boxes on-premises.
Radware's combination of negative and behavior-based positive security models is very important for our security strategy because threats come from various sources and can spoof our network. Our firewall system isn't strong enough to detect or block these threats, but with Radware, we feel completely safe and secure, allowing us to remain calm in the face of potential attacks.
We are using the automated source blocking feature of Radware Cloud WAF Service, and it's superb. We have been using it for less than six months, and so far, we haven't regretted the decision. The proactive and holistic approach of Radware Cloud WAF Service has been very effective in protecting our applications. After moving to Radware Cloud WAF Service, we got to know about hidden attacks that we couldn't identify before. In the past, we could not identify the problem. There've been certain failures or issues that we suspected to be related to the backend of the app or F5, but they were not. They were attacks that were hiding behind the radar.
We use the Radware Bot Manager and have had a positive experience with it. We can block bad bots effectively, and since we started using it about two years ago, we haven't encountered any problems. Bot Manager helps with our compliance efforts, but I haven't had much contact with them—most discussions happen with my colleague Paul, who has worked with Radware since day one.
The real-time BLA detection and mitigation from Radware Cloud WAF Service hasn't negatively impacted us. We've had minimal downtime, about five to seven minutes, but since then, we have experienced everything operating smoothly.
Web DDoS protection is good. Our layer 7 protection is working very well. In the past, we couldn't do anything about it. We were getting so many attacks. We haven't had any issues since we started using it.
What is most valuable?
The features I find most valuable about Radware Cloud WAF Service are primarily rate-limiting, geo-blocking, web DDoS protection, and some other basic features.
What needs improvement?
When it comes to support, I would suggest having a dedicated number for our clients for better identification in case of issues, as the varying numbers make it easy to miss important calls.
Additionally, alert messages for DDoS attacks or other things take time to reach us, causing delays in our response.
I see potential in adding threat intelligence, and I don't have issues with the responsiveness or user-friendliness of the Radware console. It's definitely user-friendly for me.
For how long have I used the solution?
We have been using it for the past five to six years.
What do I think about the stability of the solution?
I have noticed occasional lag in the mornings, but it's not an everyday occurrence. Logging out and back in usually resolves it.
What do I think about the scalability of the solution?
Scalability with Radware Cloud WAF Service is 100%. Everything works perfectly in that regard.
How are customer service and support?
I have contacted technical support, and they're very quick and responsive. There may be a pronunciation barrier for some of my colleagues, but overall, the support is satisfactory. I would rate the support from Radware a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment of Radware Cloud WAF Service was very easy. It took less than 45 minutes.
What about the implementation team?
Just one person was required for the deployment from our end.
What other advice do I have?
I would rate Radware Cloud WAF Service a ten out of ten. Everything is working efficiently with Radware Cloud WAF Service, and it is truly a good product.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Analista de Infraestructura at Expreso Brasilia
Security has provided robust visibility into cloud traffic and centralizes monitoring
Pros and Cons
- "Radware Cloud WAF Service is an excellent tool and very robust for companies that have core systems and services hosted in the cloud."
- "Regarding aspects that Radware Cloud WAF Service could improve, I would suggest that at the start, on the home interface, having dashboards that help us summarize and extract metrics would be beneficial."
What is our primary use case?
Radware Cloud WAF Service serves as a Web Application Firewall for the applications my organization has exposed on the internet that are hosted in the Azure cloud. I use Radware Cloud WAF Service as a WAF for applications that are exposed on the internet, and it provides us broad visibility and monitoring of all the traffic that goes to them.
How has it helped my organization?
Radware Cloud WAF Service has positively impacted my organization by providing broad visibility into the traffic and the requests from our third parties to our exposed services.
A specific example of how these features have benefited my organization is that we currently have our core system hosted in the Azure cloud and exposed, and many third parties consume our service. With Radware Cloud WAF Service, we have visibility and can see all the traffic and the requests that are generated to our services.
What is most valuable?
The best features that Radware Cloud WAF Service offers are the robustness and the visibility I have of my applications exposed on the internet.
What needs improvement?
Regarding aspects that Radware Cloud WAF Service could improve, I would suggest that at the start, on the home interface, having dashboards that help us summarize and extract metrics would be beneficial.
For how long have I used the solution?
I have been using Radware Cloud WAF Service for approximately two years.
What do I think about the stability of the solution?
I consider Radware Cloud WAF Service to be a very stable solution.
What do I think about the scalability of the solution?
I would rate the scalability of Radware Cloud WAF Service as excellent.
How are customer service and support?
My experience with the technical support of Radware Cloud WAF Service has been very good. When we have requested support, they have provided solutions to our questions almost immediately.
Which solution did I use previously and why did I switch?
Before implementing Radware Cloud WAF Service, I did not use any other solution. It is the first WAF solution my organization has implemented.
How was the initial setup?
My experience with the costs, initial configuration, and licensing of Radware Cloud WAF Service is that the tool is somewhat expensive and not inexpensive. However, it is worth every peso I pay.
What was our ROI?
I have seen a return on investment since I started using Radware Cloud WAF Service through time savings. We now have all the traffic and visibility centralized for what goes to our exposed applications, allowing us to save time when reviewing all the traffic.
Which other solutions did I evaluate?
Before choosing Radware Cloud WAF Service, I evaluated other options such as F5 and Fortinet.
Factors that influenced my choice of Radware Cloud WAF Service instead of F5 or Fortinet include robustness and the way it is implemented.
What other advice do I have?
Radware Cloud WAF Service meets all my organization's expectations.
My advice to other companies that are considering implementing Radware Cloud WAF Service is that it is a good tool. It is not inexpensive, but it is a good and very robust tool for cloud environments.
Radware Cloud WAF Service is an excellent tool and very robust for companies that have core systems and services hosted in the cloud. I would rate this product ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 14, 2026
Flag as inappropriateCIO at a computer software company with 501-1,000 employees
API discovery, bot defense, and DDoS capability optimize application security and development
Pros and Cons
- "My experience with the technical support of Radware Cloud WAF Service is that they are excellent, and I have established a strong relationship with the executive leadership up to Roy, the CEO."
- "I see areas in Radware Cloud WAF Service for improvement, specifically in its initial tuning period, because the machine learning model takes two to three weeks for baseline behavior establishment."
What is our primary use case?
We are choosing Radware Cloud WAF Service over traditional WAF because it has API first behavioral protection, advanced bot defense, and layer 7 web DDoS capability. It was chosen because of the hybrid and Cloud native app environment. For internal and external customers, we have approximately 1300 plus customers in our data center colocation, and all of them are using Radware Cloud WAF Service.
There are various use cases for Radware Cloud WAF Service. One is about securing public-facing portals, internal applications, and APIs, including REST API and GraphQL API. The deployed assess provides services to internal IT customers and external customers. This WAF is configured in reverse proxy mode plus API security module, and it is integrated with CI/CD pipeline for secure application development.
We have been using Radware Cloud WAF Service as it supports integration with CDN services such as Akamai, Cloudflare, and AWS CloudFront. Radware has CDN nodes for optimized delivery and protection. However, we have been using AWS CloudFront currently, but I'm in discussion with the Radware team about acquiring more Cloud WAF licenses, along with Cloud DDoS, to enhance Cloud DDoS protection capability. They have recently launched Cyber Controller Plus, so I'm going to procure Cyber Controller Plus.;
What is most valuable?
Automatic API discovery and schema validation is something we have appreciated about Radware Cloud WAF Service. It has automatic API discovery, protection against injection, abuse, and credential stuffing. It also has token-based authentication and enforcement, along with rate limiting. Bot and threat protection is another excellent feature.
It eliminates manual API inventory and documents and streamlines the security policy creation. It reduced the work for developers and the SOC workload because with a large SOC team, it helped to offload and eliminate overhead costs, providing SOC people with better resources.
Automatic threat detection in blocking and detecting without manual intervention is essential. Scalability is another benefit because it has Cloud native architecture. Cloud native architecture is readily scalable, requiring no hardware maintenance.
What needs improvement?
I see areas in Radware Cloud WAF Service for improvement, specifically in its initial tuning period, because the machine learning model takes two to three weeks for baseline behavior establishment. Closely monitoring alerts during this period is essential to avoid false positives.
There's an alert noise issue; during the early stages, we received a high volume of alerts for minor issues, requiring collaboration with the SOC team to fine-tune thresholds and concentrate on genuine threats.
The documentation is not up to par, as while the platform's system is robust, the documentation, particularly for API integration, could be more developer-friendly with real-world use cases.
For how long have I used the solution?
We have been working with Radware Cloud WAF Service for almost four and half to five years now.
How are customer service and support?
My experience with the technical support of Radware Cloud WAF Service is that they are excellent, and I have established a strong relationship with the executive leadership up to Roy, the CEO. They provide excellent support.
How was the initial setup?
My experience with the pricing, setup costs, and licensing of Radware Cloud WAF Service is positive because I'm a Radware shop. I have all the Radware products, so my feedback is purely positive.
What was our ROI?
I have seen a return on investment with Radware Cloud WAF Service since I have been providing support and selling it as a service to customers.
Which other solutions did I evaluate?
When looking into Radware Cloud WAF Service, I evaluated F5 and Fortinet as other options.
What other advice do I have?
We have been using many products provided by Radware. API discovery in Radware Cloud WAF Service was straightforward. Although initially, our people were new to Radware, and we had some challenges in the initial phase with false positives and early learning phases, especially with custom applications. Over time, with its intuitive UI, we were able to implement it quickly; my team learned and started working on it.
Radware Cloud WAF Service is integrated with SIEM and our SOC team of 75 people. Initially, during the early phase, false positives were common because SIEM was learning the traffic pattern, monitoring the logs, and adjusting the sensitivity. We accomplished policy tuning efficiently by manually fine-tuning the security parameters after analyzing the pattern and adjusting the threshold to reduce noise.
Radware Cloud WAF Service has been doing excellent work in protecting against zero-day attacks. We are using the automated source blocking feature. It has significantly helped our compliance efforts and helps maintain business continuity with its DDoS protection capabilities, which we utilize through real-time behavior-based detection using machine learning.
I rate Radware Cloud WAF Service eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
SYSADMIN at Grandvalira
Web protection has improved and service now blocks attacks to keep public sites secure
Pros and Cons
- "Radware Cloud WAF Service has positively impacted our organization by giving us peace of mind with suspicious traffic, fewer web security concerns on public services, and more confidence in the protection of our applications."
What is our primary use case?
My main use case for Radware Cloud WAF Service is blocking the IPs of hackers, SQL injections, and others for protecting the domains of Gran Melia Resort.
What is most valuable?
In my experience, the best feature of Radware Cloud WAF Service is its strong protection for public-facing domains and web applications. Its ability to block common web attacks and the visibility it gives into suspicious traffic and threats improves the security posture of our online services without adding too much operational complexity.
Radware Cloud WAF Service has positively impacted our organization by giving us peace of mind with suspicious traffic, fewer web security concerns on public services, and more confidence in the protection of our applications. It has helped us maintain service availability more effectively during suspicious traffic situations.
What needs improvement?
Radware Cloud WAF Service could be improved with a simpler management interface, more detailed reporting, and easier policy tuning for day-to-day administration. The service is strong, but improving its usability, reporting clarity, and day-to-day policy management would make it even better. A more streamlined administrative experience would be very valuable.
For how long have I used the solution?
I have been working in my current field for three years.
What do I think about the stability of the solution?
Radware Cloud WAF Service has been very stable in our experience, and we have not had any problems with the service.
What do I think about the scalability of the solution?
Radware Cloud WAF Service has shown good scalability in our experience. It has been able to support our needs reliably as requirements grow without causing issues in daily operations.
How are customer service and support?
The customer support for Radware Cloud WAF Service has been very good. We are happy with the support provided and the overall responsiveness of the team.
Which solution did I use previously and why did I switch?
We did not use a different solution before Radware Cloud WAF Service.
How was the initial setup?
I would recommend clearly defining our protection needs and public-facing services from the start so the setup can be aligned with our environment. If security and reliable support are important for our organization, Radware Cloud WAF Service is a strong option to consider.
What about the implementation team?
Our only relationship with the vendor is as a customer.
What was our ROI?
I have seen a return on investment with Radware Cloud WAF Service mainly in terms of time saved, lower operational risk, and better protection of our public-facing services.
Which other solutions did I evaluate?
Before choosing Radware Cloud WAF Service, we also evaluated other well-known options such as Cloudflare, Akamai, and Imperva.
What other advice do I have?
Radware Cloud WAF Service is deployed in a public cloud environment. I would rate this review as a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 31, 2026
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Updated: June 2026
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