Radware Cloud WAF Service Reviews

Our use cases for Radware Cloud WAF Service include all of our applications, such as online banking applications, as I work for a bank. It works effectively. Our payment systems also operate through this service, and we have a few applications running over the web.

Radware Cloud WAF Service works very well for blocking unknown threats and attacks. We haven't seen any issues with that. Whenever we experienced any threat, we got accurate blocking. We haven't had any issues.

Automated analytics for looking at events are good. We have no issues with it. It gives us precise and accurate information. It helps us a lot. We're able to allowlist and check port managers and all of that.

Radware Cloud WAF Service has helped us reduce false positives by 100%. It's accurate and has significantly aided our efforts. Radware Cloud WAF Service has improved our efficiency by about 95%.

From the networking perspective, Radware Cloud WAF Service integrates very effectively with our systems and applications. However, other business units in the company find it somewhat difficult to adapt to Radware's methodology. For our networking team, we are fully utilizing it without issues, and we're looking to move everything to Radware Cloud WAF Service for our online banking, connecting backend devices to Radware Cloud WAF Service instead of F5 for load balancing. This is a big project involving eight countries, not just South Africa, and as network professionals, we truly enjoy working with Radware Cloud WAF Service.

Radware Cloud WAF Service has handled zero-day attacks effectively. It has been very helpful and has prevented numerous issues. The last time we were attacked as a bank was around 2017, before COVID, resulting in only about five minutes of downtime. Since then, smaller attacks have been mitigated by both Radware Cloud WAF Service and the Radware DPX boxes on-premises.

Radware's combination of negative and behavior-based positive security models is very important for our security strategy because threats come from various sources and can spoof our network. Our firewall system isn't strong enough to detect or block these threats, but with Radware, we feel completely safe and secure, allowing us to remain calm in the face of potential attacks.

We are using the automated source blocking feature of Radware Cloud WAF Service, and it's superb. We have been using it for less than six months, and so far, we haven't regretted the decision. The proactive and holistic approach of Radware Cloud WAF Service has been very effective in protecting our applications. After moving to Radware Cloud WAF Service, we got to know about hidden attacks that we couldn't identify before. In the past, we could not identify the problem. There've been certain failures or issues that we suspected to be related to the backend of the app or F5, but they were not. They were attacks that were hiding behind the radar.

We use the Radware Bot Manager and have had a positive experience with it. We can block bad bots effectively, and since we started using it about two years ago, we haven't encountered any problems. Bot Manager helps with our compliance efforts, but I haven't had much contact with them—most discussions happen with my colleague Paul, who has worked with Radware since day one.

The real-time BLA detection and mitigation from Radware Cloud WAF Service hasn't negatively impacted us. We've had minimal downtime, about five to seven minutes, but since then, we have experienced everything operating smoothly. 

Web DDoS protection is good. Our layer 7 protection is working very well. In the past, we couldn't do anything about it. We were getting so many attacks. We haven't had any issues since we started using it.

The features I find most valuable about Radware Cloud WAF Service are primarily rate-limiting, geo-blocking, web DDoS protection, and some other basic features.

When it comes to support, I would suggest having a dedicated number for our clients for better identification in case of issues, as the varying numbers make it easy to miss important calls. 

Additionally, alert messages for DDoS attacks or other things take time to reach us, causing delays in our response.

I see potential in adding threat intelligence, and I don't have issues with the responsiveness or user-friendliness of the Radware console. It's definitely user-friendly for me.

We have been using it for the past five to six years.

I have noticed occasional lag in the mornings, but it's not an everyday occurrence. Logging out and back in usually resolves it.

Scalability with Radware Cloud WAF Service is 100%. Everything works perfectly in that regard.

I have contacted technical support, and they're very quick and responsive. There may be a pronunciation barrier for some of my colleagues, but overall, the support is satisfactory. I would rate the support from Radware a nine out of ten.

The initial deployment of Radware Cloud WAF Service was very easy. It took less than 45 minutes.

Just one person was required for the deployment from our end.

I would rate Radware Cloud WAF Service a ten out of ten. Everything is working efficiently with Radware Cloud WAF Service, and it is truly a good product.

Radware Cloud WAF Service serves as a Web Application Firewall for the applications my organization has exposed on the internet that are hosted in the Azure cloud. I use Radware Cloud WAF Service as a WAF for applications that are exposed on the internet, and it provides us broad visibility and monitoring of all the traffic that goes to them.

Radware Cloud WAF Service has positively impacted my organization by providing broad visibility into the traffic and the requests from our third parties to our exposed services.

A specific example of how these features have benefited my organization is that we currently have our core system hosted in the Azure cloud and exposed, and many third parties consume our service. With Radware Cloud WAF Service, we have visibility and can see all the traffic and the requests that are generated to our services.

The best features that Radware Cloud WAF Service offers are the robustness and the visibility I have of my applications exposed on the internet.

Regarding aspects that Radware Cloud WAF Service could improve, I would suggest that at the start, on the home interface, having dashboards that help us summarize and extract metrics would be beneficial.

I have been using Radware Cloud WAF Service for approximately two years.

I consider Radware Cloud WAF Service to be a very stable solution.

I would rate the scalability of Radware Cloud WAF Service as excellent.

My experience with the technical support of Radware Cloud WAF Service has been very good. When we have requested support, they have provided solutions to our questions almost immediately.

Before implementing Radware Cloud WAF Service, I did not use any other solution. It is the first WAF solution my organization has implemented.

My experience with the costs, initial configuration, and licensing of Radware Cloud WAF Service is that the tool is somewhat expensive and not inexpensive. However, it is worth every peso I pay.

I have seen a return on investment since I started using Radware Cloud WAF Service through time savings. We now have all the traffic and visibility centralized for what goes to our exposed applications, allowing us to save time when reviewing all the traffic.

Before choosing Radware Cloud WAF Service, I evaluated other options such as F5 and Fortinet.

Factors that influenced my choice of Radware Cloud WAF Service instead of F5 or Fortinet include robustness and the way it is implemented.

Radware Cloud WAF Service meets all my organization's expectations.

My advice to other companies that are considering implementing Radware Cloud WAF Service is that it is a good tool. It is not inexpensive, but it is a good and very robust tool for cloud environments.

Radware Cloud WAF Service is an excellent tool and very robust for companies that have core systems and services hosted in the cloud. I would rate this product ten out of ten.

We are choosing Radware Cloud WAF Service over traditional WAF because it has API first behavioral protection, advanced bot defense, and layer 7 web DDoS capability. It was chosen because of the hybrid and Cloud native app environment. For internal and external customers, we have approximately 1300 plus customers in our data center colocation, and all of them are using Radware Cloud WAF Service.

There are various use cases for Radware Cloud WAF Service. One is about securing public-facing portals, internal applications, and APIs, including REST API and GraphQL API. The deployed assess provides services to internal IT customers and external customers. This WAF is configured in reverse proxy mode plus API security module, and it is integrated with CI/CD pipeline for secure application development.

We have been using Radware Cloud WAF Service as it supports integration with CDN services such as Akamai, Cloudflare, and AWS CloudFront. Radware has CDN nodes for optimized delivery and protection. However, we have been using AWS CloudFront currently, but I'm in discussion with the Radware team about acquiring more Cloud WAF licenses, along with Cloud DDoS, to enhance Cloud DDoS protection capability. They have recently launched Cyber Controller Plus, so I'm going to procure Cyber Controller Plus.;

Automatic API discovery and schema validation is something we have appreciated about Radware Cloud WAF Service. It has automatic API discovery, protection against injection, abuse, and credential stuffing. It also has token-based authentication and enforcement, along with rate limiting. Bot and threat protection is another excellent feature.

It eliminates manual API inventory and documents and streamlines the security policy creation. It reduced the work for developers and the SOC workload because with a large SOC team, it helped to offload and eliminate overhead costs, providing SOC people with better resources.

Automatic threat detection in blocking and detecting without manual intervention is essential. Scalability is another benefit because it has Cloud native architecture. Cloud native architecture is readily scalable, requiring no hardware maintenance.

I see areas in Radware Cloud WAF Service for improvement, specifically in its initial tuning period, because the machine learning model takes two to three weeks for baseline behavior establishment. Closely monitoring alerts during this period is essential to avoid false positives. 

There's an alert noise issue; during the early stages, we received a high volume of alerts for minor issues, requiring collaboration with the SOC team to fine-tune thresholds and concentrate on genuine threats. 

The documentation is not up to par, as while the platform's system is robust, the documentation, particularly for API integration, could be more developer-friendly with real-world use cases.

We have been working with Radware Cloud WAF Service for almost four and half to five years now.

My experience with the technical support of Radware Cloud WAF Service is that they are excellent, and I have established a strong relationship with the executive leadership up to Roy, the CEO. They provide excellent support.

My experience with the pricing, setup costs, and licensing of Radware Cloud WAF Service is positive because I'm a Radware shop. I have all the Radware products, so my feedback is purely positive.

I have seen a return on investment with Radware Cloud WAF Service since I have been providing support and selling it as a service to customers.

When looking into Radware Cloud WAF Service, I evaluated F5 and Fortinet as other options.

We have been using many products provided by Radware. API discovery in Radware Cloud WAF Service was straightforward. Although initially, our people were new to Radware, and we had some challenges in the initial phase with false positives and early learning phases, especially with custom applications. Over time, with its intuitive UI, we were able to implement it quickly; my team learned and started working on it.

Radware Cloud WAF Service is integrated with SIEM and our SOC team of 75 people. Initially, during the early phase, false positives were common because SIEM was learning the traffic pattern, monitoring the logs, and adjusting the sensitivity. We accomplished policy tuning efficiently by manually fine-tuning the security parameters after analyzing the pattern and adjusting the threshold to reduce noise.

Radware Cloud WAF Service has been doing excellent work in protecting against zero-day attacks. We are using the automated source blocking feature. It has significantly helped our compliance efforts and helps maintain business continuity with its DDoS protection capabilities, which we utilize through real-time behavior-based detection using machine learning.

I rate Radware Cloud WAF Service eight out of ten.

The use case is protection for all  web applications. This includes the applications we serve via critical workloads. We are utilizing Radware Cloud WAF Service for this protection.

In addition to protecting our production environment, we also implement Layer 7 protections, DDoS protections, and other security measures. We have established a detailed level of protection for all of our applications.

I am satisfied with Radware Cloud WAF Service's ability to block unknown threats and attacks, as the moment we enable protection for specific applications, it starts working. For instance, we receive results indicating whether there's any unusual activity. This system operates like Software as a Service (SaaS). You don't have to worry about the underlying algorithms or the conditions that need to be applied. It's essentially a plug-and-play solution, making it easy to use.

The automated analytics of Radware Cloud WAF Service are quite effective. They inspect and remediate DDoS attacks quickly by monitoring any suspicious activity and reporting it, demonstrating the power of their deployed algorithms.

I use the CDN service offered by Radware together with Radware Cloud WAF Service, and I find it feasible because it provides faster responses for users accessing our applications, especially when it's caching configurations and monitoring protection simultaneously.

Radware Cloud WAF Service has saved me more than 30% of my time, as it's very easy to spin up any application with just a few clicks.

I receive reports every 30 days. The live metrics are visible on their dashboard, showing the current status of all applications and the number of hits, including false positives.

The automated source blocking features of Radware Cloud WAF Service have a proactive and holistic approach. It effectively protects applications with default methods for any sort of protection, though some of those methods generate false positives that we need to adjust based on our needs.

In terms of compliance, we are following GDPR, and to adhere to this compliance, we have chosen the required region to ensure all incoming traffic is treated accordingly. I find Radware Cloud WAF Service good with respect to my compliance needs, providing services in all required regions.

I really appreciate the DDoS protection that Radware Cloud WAF Service provides, especially because it reacted well to multiple DDoS attacks on my applications in the last couple of months without any signs of issues being reported.

Their Network Operation Center (NOC) is very proactive in monitoring the health status and metrics continuously. Whenever they identify an issue, they do not delay in informing me or my team, making them very proactive.

Radware Cloud WAF Service has helped reduce false positives, but we do experience some false positives, such as when certain URIs or headers are incorrectly flagged as malicious, and we need Radware to refine those to treat as genuine traffic, achieving about a 25% reduction in false positives.

There is an area for improvement in Radware Cloud WAF Service, specifically regarding the visibility of default algorithms or source blocking systems that create false positives, as it would help if customers could see these blocks to isolate problems quickly without needing to reach out for tech support. There are various blocking systems in place, including some default algorithms that can block a lot of content. Unfortunately, this can lead to false positives, making it difficult to determine whether an issue is being caused by Radware WAF or something else. As a customer, we can't see what's happening behind the scenes because it's a SaaS service. I would suggest that if there are any blocks, they should be clearly visible to us. This would allow us to isolate the problem and understand whether it's related to the WAF or another source. Currently, these blockings are not transparent; they remain hidden until we reach out to the tech support teams. Often, we only find out about the issues from them, which leaves us unaware of the problems as they aren't displayed in the portal. These behind-the-scenes elements should be available. I understand it would have read-only access. That's acceptable, but it should be visible so we can isolate issues quickly.

We have been using it for the last one and a half years.

The service is always available to us. I would rate the stability of Radware Cloud WAF Service as a nine out of ten, as we rarely experience downtime, bugs, or glitches.

I rate the scalability of Radware Cloud WAF Service as a seven out of ten, fitting well with our approximately 8,000 users.

I rate the technical support of Radware Cloud WAF Service as an eight out of ten.

Positive

I find the deployment of Radware Cloud WAF Service to be moderate in complexity, as it takes months to complete based upon requirement

More than 8,000 users work with Radware Cloud WAF Service. While it does require maintenance, it is not a concern for us since it's a SaaS service, meaning they maintain everything on the backend while we focus on uptime.

The pricing for Radware Cloud WAF Service is cost-efficient for us, especially since we have opted for a big bundle that includes not only the Cloud WAF but also Radware other products.

We did not assess any other vendor as we have been using Radware from the beginning and are already familiar with its features, knowing it is fully integrated with our requirements and custom ports for web applications. While comparing Radware Cloud WAF Service with other WAF solutions, the biggest advantage is its seamless integration with my environment, and their tech support and NOC support are better than several other WAF services.

The combination of negative and behavioral-based positive security models is important for my security strategy, and we have defined a ratio of 70% to 30%, where it properly blocks what we define, and false positives are adjusted for all applications.

I would recommend Radware Cloud WAF Service to other users because it offers excellent WAF protection services that work like a plug-and-play solution without needing to worry about algorithms. However, the deployment time could be a drawback.

Overall, I would rate Radware Cloud WAF Service an eight out of ten.

My main use case for Radware Cloud WAF Service is blocking the IPs of hackers, SQL injections, and others for protecting the domains of Gran Melia Resort.

In my experience, the best feature of Radware Cloud WAF Service is its strong protection for public-facing domains and web applications. Its ability to block common web attacks and the visibility it gives into suspicious traffic and threats improves the security posture of our online services without adding too much operational complexity.

Radware Cloud WAF Service has positively impacted our organization by giving us peace of mind with suspicious traffic, fewer web security concerns on public services, and more confidence in the protection of our applications. It has helped us maintain service availability more effectively during suspicious traffic situations.

Radware Cloud WAF Service could be improved with a simpler management interface, more detailed reporting, and easier policy tuning for day-to-day administration. The service is strong, but improving its usability, reporting clarity, and day-to-day policy management would make it even better. A more streamlined administrative experience would be very valuable.

I have been working in my current field for three years.

Radware Cloud WAF Service has been very stable in our experience, and we have not had any problems with the service.

Radware Cloud WAF Service has shown good scalability in our experience. It has been able to support our needs reliably as requirements grow without causing issues in daily operations.

The customer support for Radware Cloud WAF Service has been very good. We are happy with the support provided and the overall responsiveness of the team.

We did not use a different solution before Radware Cloud WAF Service.

I would recommend clearly defining our protection needs and public-facing services from the start so the setup can be aligned with our environment. If security and reliable support are important for our organization, Radware Cloud WAF Service is a strong option to consider.

Our only relationship with the vendor is as a customer.

I have seen a return on investment with Radware Cloud WAF Service mainly in terms of time saved, lower operational risk, and better protection of our public-facing services.

Before choosing Radware Cloud WAF Service, we also evaluated other well-known options such as Cloudflare, Akamai, and Imperva.

Radware Cloud WAF Service is deployed in a public cloud environment. I would rate this review as a ten out of ten.

We have COTS and SaaS applications that are onboarded behind this Radware Cloud WAF Service. We are leveraging the Radware SaaS platform, and that is how it is being used; we have huge traffic hitting every day on the applications hosted behind it.

The Bot Manager operates on the concept of AI/ML and is essential for our security strategy. The security events and alerts generated by the Bot Manager are crucial, enabling us to stop numerous attacks from various sources. By using the Bot Manager, we've discovered important insights about our incoming bot traffic that we weren't aware of before. Previously, we did not have that functionality, but after enabling Bot Manager, we began receiving alerts and visibility into anomalies that we weren't aware of. This added visibility allows us to monitor identified traffic, with some already blocked while still keeping others under watch, protecting our applications from excessive traffic through Radware Cloud WAF Service.

The real-time BLA detection and mitigation processes have significantly enhanced our threat management with Radware Cloud WAF Service. Enabling various blades, including this real-time functionality, ensures we have visibility and can block undesired traffic effectively.

I have tried using the API discovery feature with the Radware Cloud WAF Service for almost all of our onboarded applications, and it's pretty straightforward. It provides useful results, and our application penetration testing team leverages it significantly, making it very helpful for gathering data during tests. 

We have integrated Radware Cloud WAF Service with our SIEM tool to capture audit logs and security events. The integration process is quite simple, thanks to the available connectors and developed methodologies, making it one of the simplest integrations we've done, even though they have limited connectors and integrations at this point.

Incorporating Radware's combination of negative and behavioral-based positive security models is becoming essential for our security strategy as we delve into the AI world and machine learning. User analytics and behavior analysis are very important, with anomalies flagged by the analytics engine running behind the traffic hitting the Radware Cloud WAF Service.

What I appreciate the most about Radware Cloud WAF Service is that the UI is quick and very simple. Ease of administration is crucial since I'm the administrator looking after it. The functionality they have, starting from onboarding applications to managing them, is pretty straightforward; modifications, additions, or deletions are completed without complex codes or scripts. Additionally, the data populated post-onboarding includes both an executive view and detailed views for security analysts, which are incredibly helpful. If we compare this to other Cloud WAFs, we often don't get as much information for many security alerts, requiring deeper investigation. However, with Radware Cloud WAF Service, details are available when opening any security alerts, making the process more efficient.

Source blocking is a straightforward feature in the Radware Cloud WAF Service. We can easily block or whitelist traffic coming from certain geo-locations or specific IPs. I find that feature nicely implemented in a simple manner.

The web DDoS protection, particularly HTTP L7, is critical and has helped us immensely. It provides visibility, especially over port 80 and 443, as well as custom ports offered by Radware, and has proven essential for preventing denial-of-service attacks, whether distributed or isolated.

The automated analytics for looking at events is where there is room for improvisation in the Radware Cloud WAF Service. They are working on improving the automated capabilities of workflows and integrating AI, but it's not quite up to the mark yet. There's a lot of work to be done since various customers have different requirements, and any implemented automated features should provide expected results.

They need to improve the support side. Information should be more readily available on their support portal, especially knowledge-based articles for customers to resolve queries independently. The support portal used to be slow, and the UI experience was less than ideal, although it has improved over time. Additionally, the lack of an AI chatbot has been a downside, though we have been notified that functionality is in development now.

On the reporting side, customization options are limited; creating tailored reports is currently not possible, which is a significant drawback since full customization is crucial for effective data presentation.

I have been using Radware Cloud WAF Service for two and a half years.

In terms of stability, Radware Cloud WAF Service operates at 99.99% uptime. I have never witnessed any lagging, crashing, or downtime.

Scalability isn't an issue with Radware Cloud WAF Service; we can onboard as many applications as we need, and since it operates in the cloud, they effectively expand their resources as required.

I have contacted technical support with Radware Cloud WAF Service numerous times, mainly because I am the administrator overseeing all features. I regularly interact with their support team and customer success managers. The quality of support from Radware Cloud WAF Service is good; however, they must improve the speed of addressing customer queries, especially for straightforward questions. They adhere to policies but need to resolve blockers for customers much quicker. There's substantial room for improvement on their support side. I would give a score of seven out of ten for the quality of support received from Radware Cloud WAF Service based on my current experiences.

Neutral

I have used alternatives to Radware Cloud WAF Service, including Akamai, which we leveraged for different purposes, but that service is being discontinued.

The initial deployment with Radware Cloud WAF Service was straightforward and lacked complexity. There wasn't much information needed, making it easy to set up.

There is no maintenance required on our end since Radware Cloud WAF Service is a cloud-based and SaaS product. They manage everything, and we only need to monitor our applications.

Pricing with Radware Cloud WAF Service depends on the applications we want to onboard and how negotiations go between our technical commercial teams and Radware. Based on all current deals, it has been a win-win situation for both parties, and I feel satisfied with the pricing.

When it comes to false positives with Radware Cloud WAF Service, we absolutely get a lot of them. Whenever we onboard new applications, it's expected to encounter numerous false positives, which will mature over time. We have tweaked our queries to improve the ratio of true positives versus false positives, and now we don't see as many false positives compared to when we started with Radware Cloud WAF Service. It is important to note that onboarding applications with high traffic will still likely yield some false positives, which is expected in the cybersecurity world, but we see it maturing over time. 

With regards to protecting against zero-day attacks using Radware Cloud WAF Service, we haven't seen any such attacks being caught or flagged by the Radware team. While we do catch information from various sources, media, and other channels, we feel there isn't a reliable tool that can notify us of zero-day detections at the outset.

We don't use any CDN services with the Radware Cloud WAF Service at the moment. All our applications are on-prem, accessed from specific geo-locations, and currently, we don't require CDN services. 

We are not using the PCI DSS 4 extension compliance with Radware Cloud WAF Service, as we don't have any applications storing sensitive records.

I would rate Radware Cloud WAF Service a nine out of ten.

My main use case for Radware Cloud WAF Service is to protect domains with the WAF services. I am mainly using Radware Cloud WAF Service to protect my web services, and it has helped me address SQL injection, DDoS, and every malware attack which we are protecting our domains.

The best features of Radware Cloud WAF Service are valuable for protecting our domains with day-to-day attacks, including fake URLs so that we can maintain our domains to best practice for the users.

Since using Radware Cloud WAF Service, when we onboard our domains in the WAF, it has become very easy to track down things for the domains, allowing us to protect against fake domain attacks and track with that false domain.

It reduces incidents and also saves real-time because our domains contain very sensitive data, which gives us a clear vision to protect that with the WAF.

Radware Cloud WAF Service must improve by providing clearer directions; it is not recommended for new users to have bulky features, but the WAF is doing very well as we receive prompt responses regarding alerts, and we can track easy logs findings.

I have been using Radware Cloud WAF Service for the past four years.

In my experience, Radware Cloud WAF Service is stable with no downtime or reliability issues, and we receive notifications regarding any changes or downtime prior, which makes it easy to notify our users.

Radware Cloud WAF Service can handle growth easily as our needs increase.

The experience with customer support is very good because when I raise a case, I will receive prompt responses and continuous follow-ups regarding the tickets.

I do not know regarding money saved, but definitely, the time saving with the WAF is very useful because nowadays, saving time for employees and your organization is the best practice.

Regarding pricing, if an organization wants to protect their domains with a clear and very good experience with WAF services, I do not think the price is an issue because for perfect security with the domains, you will get the best services for the pricing.

I would advise others looking into using Radware Cloud WAF Service to go for this WAF because it is very helpful and very protective for the domain.

The main use case my organization has for Radware Cloud WAF Service is the protection of websites. A concrete example of how my organization uses Radware Cloud WAF Service to protect these websites is that the platform is protected by hardware against attacks such as SQL Injection.

Radware Cloud WAF Service is very good, and there are various features such as DDoS for blocking mass attacks. The best features offered by Radware Cloud WAF Service include that it is SaaS. The features I consider to be the best include a user-friendly interface, very good support, fast response times, and very advanced tools for blocking Zero-day attacks. The positive impact of Radware Cloud WAF Service on my organization is the defense of the websites of our clients, since hackers constantly attack the websites and Radware Cloud WAF Service protects our websites. Since using Radware Cloud WAF Service, we have experienced measurable benefits such as the blocking of SQL Injection, XSS, RFI, LFI, and various injection attacks.

An aspect that could be improved in Radware Cloud WAF Service is having more reports. I would prefer that part to be improved by having the data presented in charts and more visual dashboards in order to have a more accurate analysis of what is happening in real time.

I have been using Radware Cloud WAF Service for two years.

I consider Radware Cloud WAF Service to be a stable solution.

I have not needed to scale the initial service yet, as it still meets my needs.

I would rate Radware's customer support for Radware Cloud WAF Service as very good. On a scale from one to ten, I would rate customer support a ten.

We used other solutions before Radware Cloud WAF Service, and then we migrated to Radware.

Before choosing Radware Cloud WAF Service, we evaluated other options, considering it being SaaS in the cloud because of the ease of configuration and maintenance.

I rate Radware Cloud WAF Service a ten overall. I give it a ten because I appreciate the platform, the support, the blocking capabilities of the tool, the features, the infrastructure, and the ease of use. I would advise other professionals considering using Radware Cloud WAF Service that it is very good, very fast, and very simple to understand and configure, although I do not have information about the price.

My main use case for Radware Cloud WAF Service is protection against DDoS attacks, zero-day threats, and advanced threats into our network. It serves as a security feature to provide protection, especially for web applications.

A specific example of how I use Radware Cloud WAF Service to protect against these threats is on a bill payment portal where it can identify attacks because we receive thousands of automated requests. It is excellent at detecting any abnormal traffic patterns and blocking them. Additionally, it reduces false outage alarms because it is actually measuring the traffic and has a good understanding of how normal traffic flows throughout the day.

My main use is against threats into the network and being able to identify patterns and automatically raise concerns.

The best features Radware Cloud WAF Service offers include ease of use, which is quite easy to set up within our network, along with scalability and performance. We can scale it quite easily throughout our network, and it has been amazing for our high traffic environment. When we have different requests coming in at different times during the day, it identifies trends and does it quite effectively.

Customer support has been brilliant and always available twenty-four hours a day, seven days a week. We have our own customer representative who is available.

The ease of use and scalability have helped me day-to-day significantly. With ease of use, it is simply an easy tool to use. You can see reporting, blocked traffic, and patterns. It has fairly easy usability, quick response time, and a user-friendly interface. In terms of scalability, there are always options to increase our use throughout the network, and it comes down to which package is chosen.

It is difficult to say how Radware Cloud WAF Service can be improved. The pricing means it prices itself out of a lot of people's budgets, which is a significant concern.

The pricing is quite expensive, which is the main area needing improvement.

I have been working in my current field as a network reliability engineer for three years.

Radware Cloud WAF Service is stable.

Radware Cloud WAF Service has good scalability options.

The customer support is great, as it is always available, which is quite typical of Radware. The support is personal and of high quality.

I would rate the customer support ten out of ten.

Radware Cloud WAF Service helps with threats coming in, so we are aware that we are in a point in time where people spend time on the internet and find ways to attack. There is also financial reward for obtaining personal data. Reducing the pressure from those sorts of attacks coming in has been positive in the sense that it has allowed us to have a good feature in place.

My advice to others looking into using Radware Cloud WAF Service is to consider the pricing carefully. If you are looking to test the product in your network and you are looking for future scaling, be aware that it is expensive. I would rate this product nine out of ten overall.

My main use of Radware Cloud WAF Service in my organization is preventing intrusions on the websites and unauthorized access.

Radware Cloud WAF Service has been essential to my organization. Radware Cloud WAF Service has had a positive impact on my organization through its great ability to detect unauthorized access, as incidents have decreased and the performance of our machines has improved. I can provide an approximate figure that the improvement in performance or the decrease in incidents is by 80%.

I think Radware Cloud WAF Service could improve by simplifying the SSL certificate renewal process.

I have been using Radware Cloud WAF Service for 4 years.

I consider Radware Cloud WAF Service to be a stable solution.

I rate the scalability of Radware Cloud WAF Service positively.

I would rate the customer support of Radware Cloud WAF Service as very improvable since they provide only pre-packaged answers.

Before using Radware Cloud WAF Service, I was using the firewall's own WAF.

I have not seen a return on investment from using Radware Cloud WAF Service, as it could not be calculated.

In terms of pricing, I find Radware Cloud WAF Service very expensive, and customer support is very improvable.In terms of pricing, I find Radware Cloud WAF Service very expensive, and customer support is very improvable.

We have not changed from using Radware Cloud WAF Service; we still have it and have added an extra layer of security.

My advice to other companies considering implementing Radware Cloud WAF Service is that it is a good solution, although it is expensive.