Riversand MDMCenter Reviews

I like their matching feature, and the survivorship rules are very strong. I also like their out-of-box reports, data quality dashboards, and more. Those are also very handy and helpful. Internally, I like the kind of configurations that we can create, validations, and enhancements. Those configurations are pretty straightforward and useful. It's a user-friendly tool that is very cool.

Integration could be better. Riversand is majorly focusing on only the MDM hub part. They don't have their own integration platform. We have to rely on a third-party integration partner. They say this is the format, and it's the client's responsibility to bring the data into their required format. They have to have an integration partner and develop their integration capabilities. It's not so flexible to read any data format or system, for example, SAP. They don't have a connector.

I have been using Riversand MDMCenter for almost eight months.

Riversand MDMCenter is a stable solution. Performance-wise, it's very good.

Riversand MDMCenter is scalable on-demand. The cost will vary, and it's scalable based on their solution. Depending on the requirement, they can scale up and down based on demand. For example, during the Christmas season, when retailers will have huge sales, they will need to scale up as customers will be logging in, and new customers will be added.

At that time, they can opt for scaling up their cores and memories. Once the season ends, they can scale back down to the standard configurations they had earlier. So, that kind of flexibility is there.

The initial setup is straightforward. 

Riversand MDMCenter isn't expensive. I believe their price is in the mid-range. 

Riversand claims to be the first SaaS-based MDM. Later on, a couple more SaaS-based applications entered the marketplace. Everyone has got their own unique way of presenting things, but they are more or less the same. It's all about the flexibility that it provides.

I think the price will be the major differentiator that drives purchase decisions. I think most of the features are the same as other SaaS-based applications.

Riversand MDMCenter is suitable for every type of enterprise, from mid to large, because it can handle enterprise-level requirements.

On a scale from one to ten, I would give Riversand MDMCenter a nine.

There are multiple use cases for this solution. First is the consolidation of data across multiple processes.

Second, I'm currently working with a customer that is a large manufacturer and their goal is to move away from using Informatica MDM and another custom solution for implementing PIM. There are a lot of workflow-related capabilities in Riversand. For example, there are packaging-related AI-based algorithms, meaning that for a given product, the workflow of the algorithm makes a call to an AI-based algorithm that tells it what packaging goes with a given product. This allows the user to select a product in one workflow step and then the algorithm will assign specific packaging for the given product.

Third, we intend to use the solution to allow vendors to automatically upload their product data into PIM. We haven't completed this, but it is another use case that we are working on. 

We also have plans down the line to move data from MDM and PIM into GCP to do more analysis on the PIM data. This will include using the data in the BigQuery environment and combining it with point of sales data and demographic data, with the goal of increasing sales.

The solution does not have a good match and search capability. It only has a basic, exact match search. Any upgrades to the search and match capability, seeing non-exact or fuzzy matches for example, would be good improvements.

Also, the DAM solution provided by Riversand is comparatively lightweight, so you are still dependent on a third-party DAM solution provider, like Team Seven, to make it a complete solution. Some improvement in the DAM area would be a major help.

From a data quality perspective, there are not a lot of data quality rules that can be enabled. Also, there is no specific data quality engine available, unlike Informatica, where you have the option of leveraging the PIM tool for data quality capabilities. Plus, you can leverage apps out of IDQ and make them available in PIM. If these kinds of options were made available in Riversand, they would definitely be welcome features.

I've been working with Riversand for about a year.

It's a stable solution. I have no complaints. The only thing I have noticed is that while a lot is going on, a data migration for example, a user might see some decrease in performance, but otherwise I think the solution is stable. 

It is a scalable solution. 

The technical support for partners is not so good. It takes a long time to get a response. After working with a company like Informatica, for example, you really expect a lot. You'll definitely be disappointed by Riversand's technical support. I think they are highly understaffed, and there is also an unwillingness to help. Informatica really tries to enable their partners. However, with Riversand, there is no clear demarcation about what they want to do, what they don't want to do, and what they want their partners to do. I think the company is still maturing as an organization.

We didn't need to do anything for the initial setup. Since it is cloud-based, Riversand just made us a tenant, so it's easy.

I would rate this solution as a seven out of ten. 

I'm the managing director and we are customers of Riversand.

This solution provides a good user interface and the ability to update large sets of products quickly. It's one of its best features along with providing good off-the-shelf functionality.

The ability to create bespoke workflows could be improved. 

I've been using this solution for four years. 

The solution is stable. 

The solution is scalable. 

Customer support is very good.  The platform provider has a full support team that we can easily access.

Positive

The initial setup can be somewhat complex. Deployment takes a few hours and we used the solution provider for that. Our product managers, category managers and data managers use this solution. Once the solution is fully deployed, we'll have over 100 users.

For the scale the solution provides, I think the cost is reasonable. It's a standard licensing cost. There are additional features that you can buy, but it's not mandatory. It depends on your requirements.

This is a good solution but I would recommend considering other options to find out what best suits your use case. Look at the holistic requirements of the organization before choosing, not just the product data mastery requirements. 

I recommend this product and rate it nine out of 10.