I work in a consulting firm. We have a partnership with the vendor. We provide application services. We have around fifty different processes. We have many customers from different sectors.
What is our primary use case?
What is most valuable?
The product helps us solve problems easily and immediately. It is an important solution.
What needs improvement?
The solution must provide more AI services. Sometimes, the IC components are not enough for the processes.
For how long have I used the solution?
I have been using the solution for almost four years.
What do I think about the stability of the solution?
The stability is moderate. The stability depends on the RPA developer. It might not be the product’s issue.
What do I think about the scalability of the solution?
The tool has a high scalability.
How was the initial setup?
Sometimes, the initial setup is hard. We don't find the components to solve the exact problem. We need to get some scripts. It can take time. The time taken for deployment depends on the processes. Complex processes take days. Sometimes, we get processes that can be completed within hours. We usually get complex processes.
What was our ROI?
We have a high return on investment. It is the most important factor.
What's my experience with pricing, setup cost, and licensing?
The product is cheap in Turkey.
What other advice do I have?
We provide multiple versions of the solutions. I also work with ERP products like SAP. I am not a developer. I just manage the team. Overall, I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises

