Sales Creatio Reviews

Creatio is for managing leads, opportunities, and contracts.

Creatio provides an overview of our sales pipeline.

I like Creatio's workflows, automation, and no-code features that we can update as we wish.

Creatio's mobile app could be more intuitive.

I've been using Creatio for four years.

Creatio is highly reliable and fast.

Creatio is scalable because we can handle many more business processes. We only have around 10 users right now.

Creatio support is good enough. I would rate it eight out of 10. 

Positive

We previously had a simple ERP solution that didn't include CRM.

Setting up Creatio is straightforward. It doesn't require much maintenance because it automatically updates every two months or so.

It's hard to estimate our return because we don't know what part of the revenue increase can be attributed to the application. However, I can say that we've grown since we started using CRM, but the reason is more difficult to ascertain.

Creatio has an annual subscription. I think the price is average compared to other CRM solutions. It's cheaper than Salesforce but more expensive than some other local CRMs that offer less functionality. Overall, I think it's the right price for what it does.

I rate Creatio nine out of 10. It does what it is supposed to, and we're happy. I recommend it. Creatio is reliable, fast, and fits our goals, but it falls short of a perfect 10 because the mobile app isn't so easy to use. Anyone who wants to implement this solution can easily adapt it to their business. You can customize it to your needs.

I'm using it for sales.

Instead of using Excel I'm using this program. It has helped me gather my data faster. But that's it, not much. It hasn't really improved anything yet because I haven't been able to customize it the way I want to.

I had a different strategy in mind for this product. Since we are mainly in the construction business, and it is very diversified, I haven't been able to use the software to its utmost. I'm using just the basics, I'm not using anything advanced. I am even trying to reset everything and start from scratch because it didn't benefit me from the first time I used it.

To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that. I handle many things in our company. I'm a partner in the company and I really do not have time to focus only on bpm'online. It needs somebody dedicated to it.

No issues with stability. The software is good.

I have had no issues with scalability so far.

Very helpful, very professional, I like their technical support. I have been dealing with three people so far and they are really professional. They respond quickly, they are very helpful.

I tried using Salesforce.com but when I started the implementation I didn't receive the proper support, the way I did with bpm'online, so that is why I switched.

The setup was straightforward, nothing complicated.

Again, honestly, I'm not benefiting from the product the way I should because I don't have a dedicated person to work on it and customize it. So for me, for the time being, it's expensive because I'm not using it to the optimum. The price itself is fine, I'm not complaining. But for the amount I'm paying, because we are a small to medium business, we should be benefiting more from the features of the product.

We didn't evaluate other options, I went straight for this one. I had a presentation on the product and I loved it and I used it.

The customer service is good, the managers on my accounts are good, very helpful, very cooperative. It's user-friendly, you can do it yourself, you don't need to have a technical IT guy do it for you. However, it takes time to implement it, it takes time to work on it. You have to know exactly what you want from the software to use it efficiently.

I would rate the product itself at eight out of 10, but my usage of the product is a three out of 10.

Due to Creatio’s versatility and customizability, almost all business problems can be solved using the various flexible tools that the software has to offer.

Creatio’s sales functionality is built on a scalable and user-friendly platform to improve workflow efficiencies and streamline employee communications. As a Creatio partner, I can now provide my customer with sophisticated tools to manage all sales channels, including direct and partner sales, e-commerce, field sales, and POS.

The system is easy to configure, build processes with, and make changes to as companies grow and change. Creatio provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services.

The overall look and feel of the software has improved over time. However, there is still some room for improvement.