CRMNEXT vs Sales Creatio comparison

BusinessNext and Creatio are both solutions in the CRM category. BusinessNext is ranked #46, while Creatio is ranked #18 with an average rating of 8.7. BusinessNext holds a 0.8% mindshare in CRM, compared to Creatio’s 1.0% mindshare. Additionally, 100% of Creatio users are willing to recommend the solution.

CRMNEXT

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Sales Creatio

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1,022 Comparison Views

100% willing to recommend

CRMNEXT

Sales Creatio

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Executive SummaryUpdated on Dec 14, 2025

Sales Creatio and CRMNEXT compete in the CRM platform space. CRMNEXT offers superior features that enhance its value proposition, despite Sales Creatio having more favorable pricing and support.

Features:Sales Creatio features dynamic case management, extensive marketing automation capabilities, and tailored campaign solutions. CRMNEXT focuses on customer interaction management, robust digital banking features, and efficiency in the financial sector. CRMNEXT's specialized features are more suitable for finance-oriented enterprises.

Ease of Deployment and Customer Service:Sales Creatio has a quick deployment process aided by a modular architecture and comprehensive support services, benefiting integration across industries. CRMNEXT requires more setup time due to its customization for financial institutions but provides detailed guidance and reliable support, giving it an edge in complex deployments.

Pricing and ROI:Sales Creatio offers a cost-effective setup with quick ROI, appealing to smaller businesses. CRMNEXT has a higher initial setup cost but provides substantial long-term ROI through advanced functionalities, aligning with larger enterprises' financial goals.

To learn more, read our detailed CRM Report (Updated: January 2026).

Buyer's Guide

CRM

January 2026

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CRMNEXT

Ranking in CRM

46th

Ranking in Sales Force Automation

7th

Average Rating

0.0

Number of Reviews

Ranking in other categories

CRM Customer Engagement Centers (14th)

Sales Creatio

Ranking in CRM

18th

Ranking in Sales Force Automation

9th

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of CRMNEXT is 0.8%, up from 0.1% compared to the previous year. The mindshare of Sales Creatio is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Sales Creatio	1.0%
CRMNEXT	0.8%
Other	98.2%

CRM

Featured Reviews

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Yevhen Yukhno

CEO at B-OS, Unipessoal Lda.

BPM workflows have accelerated decisions but complex projects still need better support and pricing

The biggest benefit of using Creatio for my company is the very fast start, but it is a solution aimed at middle and big companies since the minimal price for a license is $10,000 plus some costs for integration. It is not a budget solution for many companies, but it is very powerful and a very fast tracking solution. It is a SaaS solution, and all negatives apply to all SaaS products. It is a problem for clients because if I want to organize a big project, I have some problems with the Creatio environment for testing and development, leading to expensive DevOps operations to synchronize many environments. It is not very well, but I do not know how it can improve.

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1

Questions from the Community

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What do you like most about Sales Creatio?

Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an...

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What is your experience regarding pricing and costs for Sales Creatio?

I purchased Creatio only through a direct project, as the marketplace is complicated for customers and primarily benefits partners who find solutions there and decide whether to use it or create in...

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What needs improvement with Sales Creatio?

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Comparisons

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Compared 22% of the time

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Compared 20% of the time

Microsoft Dynamics CRM vs CRMNEXT

Compared 14% of the time

Salesforce Sales Cloud vs CRMNEXT

Compared 12% of the time

Intercom Customer Communications Platform vs CRMNEXT

Compared 12% of the time

More CRMNEXT Competitors

Microsoft Dynamics CRM vs Sales Creatio

Compared 20% of the time

Oracle CX Sales vs Sales Creatio

Compared 18% of the time

Salesforce Sales Cloud vs Sales Creatio

Compared 15% of the time

Oracle Fusion Service vs Sales Creatio

Compared 11% of the time

Pobuca Sales vs Sales Creatio

Compared 10% of the time

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Product Reports

Buyer's Guide

CRM Customer Engagement Centers

January 2026

Download CRMNEXT product report

Buyer's Guide

Sales Creatio

January 2026

Download Sales Creatio product report

Also Known As

CRMNEXT CRM, RE-THINK CRM

No data available

Overview

CRMNEXT is a comprehensive customer relationship management platform that tailors its features to deliver enhanced efficiency and streamline processes for businesses of all sizes, offering a seamless experience for managing customer interactions.

CRMNEXT provides a robust platform aimed at reducing complexities in customer management. Designed for scalability, it integrates with existing systems to enhance customer engagement, drive growth, and ensure streamlined business processes. Powered by automation and data-driven insights, CRMNEXT helps businesses make informed decisions while effectively managing customer relationships. Its efficient use of technology allows companies to stay competitive and innovate without disruption.

What are the main features of CRMNEXT?

Process Automation: Streamlines repetitive tasks by automating workflows.
Unified Customer View: Provides a 360-degree view of customer information for informed decision-making.
AI-Driven Insights: Offers data analytics powered by artificial intelligence for strategic planning.
Omnichannel Support: Ensures consistent customer experience across all communication channels.
Scalability: Adapts to organizational growth without loss of performance.

What benefits should be expected when evaluating CRMNEXT?

Improved Efficiency: Enhances operational workflows, reducing the time spent on tasks.
Enhanced Customer Experience: Increases satisfaction by providing personalized interactions.
Cost Savings: Reduces operational costs through effective process management.
Data-Driven Decisions: Empowers strategic planning with real-time data insights.
Competitive Advantage: Maintains market edge through innovation and adaptability.

CRMNEXT is implemented in sectors such as financial services, healthcare, and retail, where streamlining customer interactions and enhancing engagement are crucial. In banking, it provides seamless service delivery; in healthcare, it optimizes patient management; and in retail, it enhances personalized customer experiences.

BusinessNext

Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

Creatio

Sample Customers

HDFC Bank, Bajaj Auto Finance, AXIS BANK, ICICI BANK, National Bank Of Oman, BDO

ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino

Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: January 2026.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.