CRMNEXT vs LeadSquared comparison

BusinessNext and LeadSquared are both solutions in the CRM category. BusinessNext is ranked #46, while LeadSquared is ranked #33 with an average rating of 7.5. BusinessNext holds a 0.8% mindshare in CRM, compared to LeadSquared’s 0.7% mindshare. Additionally, 83% of LeadSquared users are willing to recommend the solution.

CRMNEXT

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LeadSquared

Read 5 LeadSquared reviews

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793 Comparison Views

83% willing to recommend

CRMNEXT

LeadSquared

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Executive SummaryUpdated on Dec 14, 2025

LeadSquared and CRMNEXT are competing in the customer relationship management solutions category. While LeadSquared has an advantage in ease of deployment and customer service, CRMNEXT offers a more robust feature set, appealing to those seeking comprehensive CRM capabilities.

Features: LeadSquared focuses on marketing automation, lead capture, and sales execution. CRMNEXT provides extensive customization options, advanced analytics, and seamless third-party integrations.

Ease of Deployment and Customer Service: LeadSquared is distinguished by its quick deployment and responsive support, favoring businesses aiming for fast implementation. CRMNEXT offers more comprehensive functionalities, which may require a complex setup process.

Pricing and ROI: LeadSquared generally has a lower setup cost, offering a faster ROI through targeted functionalities and straightforward pricing. CRMNEXT, though with higher initial costs, potentially offers significant long-term value with its robust capabilities, justifying the investment for larger enterprises.

To learn more, read our detailed CRM Report (Updated: January 2026).

Buyer's Guide

CRM

January 2026

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CRMNEXT

Ranking in CRM

46th

Average Rating

0.0

Number of Reviews

Ranking in other categories

CRM Customer Engagement Centers (14th), Sales Force Automation (7th)

LeadSquared

Ranking in CRM

33rd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Marketing Automation (9th)

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of CRMNEXT is 0.8%, up from 0.1% compared to the previous year. The mindshare of LeadSquared is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
LeadSquared	0.7%
CRMNEXT	0.8%
Other	98.5%

CRM

Featured Reviews

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Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

Lead management has boosted sales and automations save time in loan origination workflows

LeadSquared offers many features based on the selected pricing, whether it is a standard or premium option, allowing users to capture and manage all leads, categorize them into different segments, and ensure no lead goes unnoticed. LeadSquared helps me categorize leads by capturing them from social media or other platforms. When a lead is captured, the sales team gets in touch with the person who made the inquiry, and when they receive updates via phone call or email, they can update the lead's status automatically through automation. LeadSquared is currently working on many features including auto WhatsApp messages, chatbot messages, and reporting functionalities, integrating AI for custom reports, and allowing users to master the data and put it into tables.

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Questions from the Community

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What do you like most about LeadSquared?

The most valuable feature of LeadSquared is the customization.

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What is your experience regarding pricing and costs for LeadSquared?

Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.

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What needs improvement with LeadSquared?

The solution’s UI could be more user-friendly.

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Comparisons

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Compared 20% of the time

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Compared 20% of the time

Microsoft Dynamics CRM vs CRMNEXT

Compared 14% of the time

Salesforce Sales Cloud vs CRMNEXT

Compared 12% of the time

Intercom Customer Communications Platform vs CRMNEXT

Compared 12% of the time

More CRMNEXT Competitors

Zoho CRM vs LeadSquared

Compared 14% of the time

Kapture CRM vs LeadSquared

Compared 12% of the time

ExtraaEdge vs LeadSquared

Compared 8% of the time

Zendesk vs LeadSquared

Compared 8% of the time

Salesforce Sales Cloud vs LeadSquared

Compared 7% of the time

More LeadSquared Competitors

Product Reports

Buyer's Guide

CRM Customer Engagement Centers

January 2026

Download CRMNEXT product report

Buyer's Guide

CRM

January 2026

Download LeadSquared product report

Also Known As

CRMNEXT CRM, RE-THINK CRM

No data available

Overview

CRMNEXT is a comprehensive customer relationship management platform that tailors its features to deliver enhanced efficiency and streamline processes for businesses of all sizes, offering a seamless experience for managing customer interactions.

CRMNEXT provides a robust platform aimed at reducing complexities in customer management. Designed for scalability, it integrates with existing systems to enhance customer engagement, drive growth, and ensure streamlined business processes. Powered by automation and data-driven insights, CRMNEXT helps businesses make informed decisions while effectively managing customer relationships. Its efficient use of technology allows companies to stay competitive and innovate without disruption.

What are the main features of CRMNEXT?

Process Automation: Streamlines repetitive tasks by automating workflows.
Unified Customer View: Provides a 360-degree view of customer information for informed decision-making.
AI-Driven Insights: Offers data analytics powered by artificial intelligence for strategic planning.
Omnichannel Support: Ensures consistent customer experience across all communication channels.
Scalability: Adapts to organizational growth without loss of performance.

What benefits should be expected when evaluating CRMNEXT?

Improved Efficiency: Enhances operational workflows, reducing the time spent on tasks.
Enhanced Customer Experience: Increases satisfaction by providing personalized interactions.
Cost Savings: Reduces operational costs through effective process management.
Data-Driven Decisions: Empowers strategic planning with real-time data insights.
Competitive Advantage: Maintains market edge through innovation and adaptability.

CRMNEXT is implemented in sectors such as financial services, healthcare, and retail, where streamlining customer interactions and enhancing engagement are crucial. In banking, it provides seamless service delivery; in healthcare, it optimizes patient management; and in retail, it enhances personalized customer experiences.

BusinessNext

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

LeadSquared

Sample Customers

HDFC Bank, Bajaj Auto Finance, AXIS BANK, ICICI BANK, National Bank Of Oman, BDO

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,

Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: January 2026.

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