LeadSquared vs Vtiger CRM comparison

LeadSquared and Vtiger are both solutions in the CRM category. LeadSquared is ranked #29 with an average rating of 7.5, while Vtiger is ranked #31. LeadSquared holds a 0.9% mindshare in CRM, compared to Vtiger’s 1.3% mindshare. Additionally, 85% of LeadSquared users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

LeadSquared

Read 6 LeadSquared reviews

1,373 Views
1,085 Comparison Views

85% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

1,921 Views
1,575 Comparison Views

100% willing to recommend

LeadSquared

Vtiger CRM

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Executive SummaryUpdated on Mar 15, 2026

Vtiger CRM and LeadSquared are competitors in CRM and lead management. LeadSquared is favored due to robust features and smoother deployment, justifying its higher cost compared to Vtiger CRM's appealing pricing.

Features: Vtiger CRM provides extensive customization, sales automation, and customer support tools suited for small to medium businesses. LeadSquared offers advanced marketing automation, lead scoring, and functionality tailored for enterprises focusing on marketing efficiency.

Ease of Deployment and Customer Service: LeadSquared's cloud-based model is straightforward with strong customer service. Vtiger CRM also offers cloud deployment but requires more technical support, with customer service that often involves users in troubleshooting.

Pricing and ROI: Vtiger CRM is cost-effective with flexible pricing plans and lower upfront costs. LeadSquared, despite higher expenses, delivers better ROI due to its advanced feature set enhancing lead management.

To learn more, read our detailed LeadSquared vs. Vtiger CRM Report (Updated: March 2026).

Buyer's Guide

LeadSquared vs. Vtiger CRM

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LeadSquared

Ranking in CRM

29th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Marketing Automation (9th)

Vtiger CRM

Ranking in CRM

31st

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Help Desk Software (45th), Sales Force Automation (14th)

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of LeadSquared is 0.9%, up from 0.7% compared to the previous year. The mindshare of Vtiger CRM is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
LeadSquared	0.9%
Vtiger CRM	1.3%
Other	97.8%

CRM

Featured Reviews

Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

Lead management has boosted sales and automations save time in loan origination workflows

LeadSquared offers many features based on the selected pricing, whether it is a standard or premium option, allowing users to capture and manage all leads, categorize them into different segments, and ensure no lead goes unnoticed. LeadSquared helps me categorize leads by capturing them from social media or other platforms. When a lead is captured, the sales team gets in touch with the person who made the inquiry, and when they receive updates via phone call or email, they can update the lead's status automatically through automation. LeadSquared is currently working on many features including auto WhatsApp messages, chatbot messages, and reporting functionalities, integrating AI for custom reports, and allowing users to master the data and put it into tables.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."

"The most valuable feature of LeadSquared is the customization."

"The initial setup is very easy."

"LeadSquared has created a positive impact on the organization as it has increased sales and customer engagement."

"There is a lot of time saved and conversion rates also got improved with LeadSquared compared to the manual process where a person visits the office; after implementing LeadSquared, we convert most leads into successful leads, and productivity is also getting improved as we configured the automation part."

"LeadSquared has created a positive impact on the organization as it has increased sales and customer engagement."

"The most valuable feature of LeadSquared is an easy-to-understand user interface."

"Very flexible and customizable; we appreciate being able to host it locally with direct access to the backend."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

"The most valuable feature of Vtiger CRM is automation."

Cons

"The solution can get quite expensive, especially as you add more users."

"The notifications and workflow management can be improved in LeadSquared."

"The solution's report section is not very capable and could be improved."

"The solution’s UI could be more user-friendly."

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

"The charts and graphs available out of the box are pretty outdated, and you're a little limited in how you can present information on the dashboard without adding modules."

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

Pricing and Cost Advice

"I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."

"The license is paid yearly, and it is about 30 euros per month per user."

"LeadSquared is not as costly as other CRM solutions."

"We have an annual renewable license for LeadSquared."

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

"We are using the free open-source version of Vtiger CRM."

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Top Industries

By visitors reading reviews

Outsourcing Company

17%

Comms Service Provider

13%

Financial Services Firm

Government

Retailer

24%

Manufacturing Company

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about LeadSquared?

The most valuable feature of LeadSquared is the customization.

See all answers

What is your experience regarding pricing and costs for LeadSquared?

Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.

See all answers

What needs improvement with LeadSquared?

The solution’s UI could be more user-friendly.

See all answers

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Comparisons

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Compared 13% of the time

Zoho CRM vs LeadSquared

Compared 11% of the time

ExtraaEdge vs LeadSquared

Compared 9% of the time

CRMNEXT vs LeadSquared

Compared 9% of the time

Salesforce Marketing Cloud vs LeadSquared

Compared 5% of the time

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SugarCRM Platform vs Vtiger CRM

Compared 7% of the time

X2Engine X2CRM vs Vtiger CRM

Compared 7% of the time

SAP CRM vs Vtiger CRM

Compared 6% of the time

Zoho CRM vs Vtiger CRM

Compared 6% of the time

BigContacts vs Vtiger CRM

Compared 4% of the time

More Vtiger CRM Competitors

Product Reports

Buyer's Guide

CRM

March 2026

Download LeadSquared product report

Buyer's Guide

CRM

March 2026

Download Vtiger CRM product report

Also Known As

No data available

Vtiger Sales CRM, Vtiger All-In-One CRM, Vtiger Help Desk

Overview

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

LeadSquared

Vtiger CRM is a comprehensive tool that caters to businesses seeking to enhance customer engagement and streamline operations. It offers essential tools for effective contact management, sales automation, and collaboration.

Recognized for its ability to integrate all business processes on one platform, Vtiger CRM efficiently supports sales, marketing, and customer service teams by providing a robust set of features. Designed with scalability in mind, it caters to businesses of any size. Vtiger CRM focuses on increasing productivity while enhancing the customer journey, offering personalized communication and insights into customer interactions.

What are Vtiger CRM's key features?

Contact Management: Enables efficient tracking of customer information and interactions in a centralized location.
Sales Automation: Streamlines sales processes with tools for managing deals and leads automatically.
Email Marketing: Facilitates the creation and management of targeted email campaigns.
Customer Support: Provides ticketing tools to improve customer service delivery and response time.
Analytics: Offers deep insights through detailed reports and dashboards for data-driven decisions.

What benefits or ROI should users expect?

Increased Productivity: Automates routine tasks, allowing teams to focus on strategic goals.
Enhanced Customer Insights: Provides greater visibility into customer preferences and behaviors.
Improved Decision Making: Empowers users with data-driven insights for strategic planning.
Scalability: Adapts to business growth without requiring significant changes or investments.

Vtiger CRM is effectively implemented across industries like healthcare, where it streamlines patient interaction management. In retail, it enhances personalized shopping experiences, while in finance, it ensures compliance and improves customer relations. Vtiger CRM's versatility allows it to be molded to fit industry-specific requirements.

Vtiger

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

LeadSquared vs. Vtiger CRM

March 2026

Free Report: LeadSquared vs. Vtiger CRM

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