What is our primary use case?
My main use case for Salt Security is that one of my clients uses it as a security vendor for their security across all of their overlying applications.
I can give you a specific example of how my client uses Salt Security to secure their applications. They use it to track behavior and leverage the AI to track behavior and block any attacks that could be coming in from outside the company, such as phishing or cybersecurity data breach attacks.
My client generally conducts a quarterly review where they receive any outstanding threats from Salt Security or review them, ensuring that any data is properly assessed and analyzed, and if there are any logic flaws, they are able to work through them at that time.
What is most valuable?
The best features Salt Security offers are definitely their behavioral AI to track API behavior as well as their vendor support.
One of my clients had a complex attack come through that Salt Security was able to identify and stop before it came through. They have also had questions about the application, and they were able to reach out and get proper support for implementing a change that they were looking for.
Their behavioral AI and vendor support are two of the key strengths of the application.
Salt Security has positively impacted my organization and my client's organization by being able to stop cyberattacks and ensure that they have proper security over all their applications. It gives them a sense of peace of mind that they have security over something that could ultimately take down the whole company if not mitigated properly.
What needs improvement?
I think Salt Security could improve their implementations. The one that I saw was very complex and took quite a bit of time, and if the environment is unique at all, it takes quite a bit of time to figure out how to properly ensure that it will be implemented.
A lot of times there is a steep learning curve for someone that hasn't been in it to figure out the APIs and really dig deep into it, but once you get used to it, it is easy. However, that ramp-up period could be tough.
I think Salt Security could use a more enterprise focus. Some of the smaller companies that I have referred them to think it is a little bit too complex for them, so if they could come up with a different version or something a little bit easier to simplify their platform, they may be able to find more customers that way.
For how long have I used the solution?
I have been using Salt Security for three years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Regarding scalability, for users in smaller environments, it is not exactly the best. As companies continue to grow, it is something that could be simplified, but it is not the most out-of-the-box, intuitive platform.
How are customer service and support?
The customer support for Salt Security is phenomenal and has some of the best vendor support I have ever seen.
Which solution did I use previously and why did I switch?
I did not previously use a different solution. The security was done in-house, and it was taking too long, and attacks were not being properly mitigated or stopped.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that I think it was affordable. For smaller companies, it might be a barrier to entry, but for the large enterprise that I was working with, it was not a problem.
What was our ROI?
I have seen a return on investment of 240 man-hours saved by the fact that they were able to stop and mitigate attacks.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that I think it was affordable. For smaller companies, it might be a barrier to entry, but for the large enterprise that I was working with, it was not a problem.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Salt Security. This was the first RFP we put out, and we were fine with it.
What other advice do I have?
I rate Salt Security an eight out of ten.
I give it an eight because the implementation complexity kept it from being a nine or ten.
My advice for others looking into using Salt Security is that if you are a larger company that needs quite a bit of security, it is a great option. However, if you are a smaller company or in a smaller environment, there may be other options for you.
Salt Security's AI capabilities regarding governance and security are very strong and help companies get peace of mind that they have the proper governance and security in place to stop any attacks that could possibly happen.
Salt Security's AI capabilities regarding accuracy and reliability of output are very accurate and very reliable, as I have seen use cases where it has actually stopped attacks.