SAP Cloud Platform Reviews

We are using the solution for our mobile services mainly, and we have a full SAP Integration Suite.

SAP Cloud Platform has got a lot of new developments and innovative capabilities. Earlier, we used to have development with limited tools on-premise. After SAP Cloud Platform, which is currently known as SAP Business Technology Platform, it has got a different indication. For example, the analytics are on the cloud and it has got development interfaces. It has got intelligent technologies in different areas. We use all these innovative capabilities which SAP provides, and we develop our system and our applications based on that.

Technical support is helpful. We are in contact with them often.

The solution is stable.

It’s easy to maintain, as everything is handled by SAP.

The scalability is good.

We’re happy with all of the features on offer.

The current pricing model is credit-based. We would like to have more information about the usage of the existing applications. That could improve.

Recently, SAP has introduced login, more of a free trial where you can trial and error, so you can try something without paying any subscriptions, so that's good. So similar, more applications can be hosted on free trial so that people can try them first, and then if they like it, then they can go for it.

I’ve been using the solution for three years.

The performance is pretty good and it's also stable. We don't have any downtime.

It's completely managed by SAP, so you don't have to worry about the scalability part. You can just deploy your subaccounts and SAP would be managing the infrastructure and all the storage, networking, and everything. We will be able to just deploy applications and manage without having to worry about sizing.

Currently, we have around 30 users using it for development integration and different purposes. They are actually working on it. On the other side, the user point of it is around a thousand plus users on the application side.

Slowly, there are more and more products being introduced in the SAP Business Technology Platform, that's the Cloud Platform. We have a lot of systems running on-premise as well, and here is where you have the possibility to increase usage. Sometimes your on-premise systems will come to the end of life. You don't have to upgrade those systems which are running on-premise. Instead, you can migrate your application to the SAP Cloud Platform and start using the solutions which are provided by SAP. From that point of view, you don't have to do any system administration. You don't have to do any hardware maintenance. It will be completely managed basically. From our side, slowly the usage would be increased, for sure.

We are a premier partner and have a premium account for SAP. We do have biweekly calls with the SAP account managers and SAP to promote the product, as and when needed. For example, currently, we have a lot of applications are running on the SAP data center. It's called Neo data center and SAP is slowly reducing the usage of the SAP data center SAP is encouraging to move to the multi-cloud. It's called Cloud Foundry, the Cloud Foundry open-source platform where you can do the developments in all the different hyperscalers. SAP is helping us to do the migration from the Neo platform, that is the SAP data center, to the Cloud Foundry data center.

We had all the systems running on-premise. However, when the SAP Cloud Platform was introduced, then we started using the native solutions and native applications provided by SAP. You have the possibility to connect the backend systems which are running on-premise using SAP cloud connector. This is the kind of usage, that we started with when using the SAP Cloud Platform for the first time and we have been pretty happy.

The initial setup is pretty straightforward and SAP has got a lot of YouTube videos where they explain how to configure different applications or subaccounts and how to integrate with the backend systems. With a lot of SAP-provided YouTube videos, it’s easy.

We have slowly started deployment. W haven't gone for a big bang approach. Also, we have started using the Business Technology Platform, the SAP cloud applications. We have developed some small applications. Once we are quite familiar with it, then we will migrate the SAP applications from the cloud. We’re going nice and slow.

There is no maintenance needed on our side. It's completely managed by SAP and the deployment of the applications is pretty fast. You have a different environment where you do the development and your production, so you will use the subaccount server. You can do the developments in the development subaccount, then you can transport them to the production subaccount. It's super easy.

We have a service provider. We use a third-party service and we have a native team who is supporting this application. We have an in-house team as well. At the same time, we have gotten pretty good help from SAP’s side.

I don't have the details about pricing. It's been managed by a different contract team. We have only the user-based information, and the technical information. The cost part is managed by a different team.

It's a subscription. You just subscribe to whatever services you want and you get certain credits upfront. For example, when you get a first-time account, and if you choose the SAP Cloud Platform, then SAP would be providing certain credits. That credit would be reduced based on your usage. At the end of the month, you will come to know how much credit is left for you, then you can just increase or start using

We did not look at other options. Currently, we have a lot of dependency on the SAP product as we have 25 different SAP products running.

SAP Cloud Platform is an online platform, so it's getting updated all the time. There is no particular version. We have a multi-cloud provider. In the SAP Cloud Platform, you can choose different hyperscalers according to your requirements. We have a few subaccounts running in SAP data centers and a few subaccounts running in Azure.

SAP has got a new program called RISE with SAP. For the RISE with SAP program, it's everything in a single contract with SAP. You don't have to have a different contract for different products. SAP would be hosting the infrastructure and you have the possibility to choose the hyperscalers. You can choose which hyperscaler you want to run your systems and the RISE with SAP program includes SAPs Cloud Platform. With that program, SAP is encouraging new greenfield implementations and for us, more customers. Also, they have plans for integrating with bigger customers as well. They have different options for this RISE with the SAP program. So that would be really nice if any new organization needs pitching into or trying to get in with the SAP Cloud Platform. RISE with SAP is the first thing that they have to go with. SAP will come and they'll cover all the information, whatever is needed.

I’d rate the solution nine out of ten.

SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it. 

The solution is scalable. 

SAP Cloud Platform is stable. 

The tool's deployment depends on the number of installation points and takes one to two months to complete. 

SAP provides good discounts. 

I rate the product a ten out of ten. It has very good intelligent service and local features. 

Our company uses the solution to monitor interfaces in our pipeline such as e-Invoice for India. 

The solution is very useful and interactive with a dashboard for viewing other interfaces. I use SAP and interact or use many protocols with other software such as Ariba, SoapUI, WebDAV, and web services. 

Sample packages are very helpful when starting development.

It would be helpful to have additional samples for SoapUI that include interface methodologies and templates.

New developers might have some difficulty with the platform. 

I have been using the solution for three years. 

The solution is very stable and reliable. Interruptions from a third party or our server are easily identified.

The solution is scalable and we have no issues interacting with our own software or any other interface files. 

I have not used technical support. 

I used XI/PI, XI/PA, and CPI which are middleware. CPI was an upgrade for XI/PI. 

The setup is of medium complexity and takes a few days to two weeks.  

For implementation, we used a hybrid package provided by SAP where we developed one side and used iFlow for the other side.

The solution works well for use cases that are not complex.

If a use case is complex, you have to split development into many parts. The dashboard comes in handy for developing complex interfaces. 

I rate the solution a nine out of ten. 

The team was using it internally as a sort-of demo. It was collecting the results instead of the customer doing it himself. 

They came in the beginning and said it's easy to implement. The solution was good for both very little or lots of development.

The ease of use and the fast deployment times were what the team really liked about the product.

The setup was straightforward. 

The solution can scale.

It's very stable.

While it was good for a small entity, it was not ideal for a large enterprise. 

I don't recall dealing with a lack of features. 

I used the solution for about a year.

The stability was good. There were no bugs or glitches and it didn't crash or freeze. 

The solution can scale. That's not an issue.

We had ten users on the product.

For us, we used it as a test environment and did not use the solution extensively.

We were only demoing the product and therefore did not really use technical support.

The team was also familiar with Oracle Cloud Platform.

The solution was easy to set up. It wasn't overly complex or difficult. I'd rate it at a five out of five in terms of ease of setup. It was very simple. 

It took us about two weeks to get everything up and running. We were able to do a demo with the customer as well.

We had two users for the deployment and had maybe three or four people handling any maintenance requirements. 

We handled the entire implementation in-house. We did not need any assistance from any outside consultants or integrators. 

It is possible to get an ROI if you use this solution.

I'm not sure what the licensing costs were. However, it wasn't overly expensive. I'd rate it 3.5 out of five in terms of affordability.

I'm not sure if other options were looked at.

We weren't really a customer or a partner. We were testing the product.

I was not the person directly using the solution. It was used a year ago in my company. I was collecting the opinions from the team who's using such a thing against other computation options like Oracle or DataMix.

For security purposes, we used the on-premises deployment. 

My advice to anyone who is doing such a thing right now is not to listen to the old reputation of SAP in terms of complexity and difficulty in deployment. We fast-tracked. We didn't use many resources. We didn't have the complexity. In my opinion, they should try it at least for a testing period. SAP is famous for one thing, which didn't change, which is its stability. 

I'd rate the solution an eight out of ten.

We are not using SAP, however, we will provide SAP implementation and operation services.

There are various use cases. You take the common processes, finance, supply chain, procurement, then some kind of your HR, and processes like asset maintenance. It can be used there. When it comes to an individual industry like manufacturing, logistics, or the sales processes areas, in the current versions of SAP, those use cases are a little bit more open-ended for the larger customers.

The solution has a lot of great features. It's great to use for procurement processes and cash management tasks - including bank communication.

Consolidation and group reporting are helpful.

The initial setup was straightforward.

The solution can scale well.

In the planning area, IBP is there, however, with IBP still, there are a lot of customizations we need to do. There are integration areas we need to improve, and IBP processes also. IBP is a little bit of a closed process.

If you see the SAP product span, there are so many cloud versions. It is good as an add-on, or to plug in all of them. If that was possible, to plug them all together, that would be good. When it comes to giving a license BOM, there is so much confusion about that. For example, why there are so many items added to that? They could simplify it a bit, or create one cloud product instead of three or four different licenses. They can eliminate more than 20% or 30% of the BOM component, which currently SAP is doing as a separate line item.

Reporting is confusing. There are three or four areas. One is the 4HANA SAP, then BPC reporting. It's too much. The customers do not have that much knowledge in order to choose for themselves the best way to approach reports and so they are getting confused. At least in the near future, they have to start standardizing the way S4 is standardized now. 

When they innovate too fast, they end up confusing their customers.

I've been working on the solution for the last 13 years. 

While the stability is good, when there is no proper data modeling, when that happens, it can be unstable. 

The solution is very scalable. 

We've been happy with technical support.

Positive

The initial setup is pretty simple. The time it takes to deploy depends on the client and the environment, however. 

You need customer buy-in and for them to earn the system a bit as well. Many don't want to change right away. Many are working with legacy systems. For a medium to small setup it shouldn't take more than six or seven months to deploy fully. 

The amount of people you will need for deployment and maintenance also varies. If a company is into manufacturing, logistics, sales, service, finance, HR, supply chain, planning, asset maintenance - if they have all the processes - then it will need around 15 different people. Not all of them will be required for hte full six months, however, you'll need someone from each area involved at some point. 

We are implementors. We implement SAP on behalf of customers.

Their enterprise management has standard pricing. This means whatever you use, the cost will be, almost more or less the same, however, there are other components where it depends on the volumes of your business. The licensing model for each application is different, not all of them follow the same model.

We are the gold partners with SAP.

I'm an enterprise architect.

I'd recommend the solution to others. It works across various departments.

I would rate the solution eight out of ten.

We primarily use the solution for integration purposes.

It has facilitated integration with SAP and other products.

I’m not sure what the most valuable feature is for my team. It works.

It’s great that we have the entire suite of SAP at our fingertips.

The initial setup is straightforward.

It integrates well with our other SAP solutions.

It’s very easy to use.

I can’t speak to features that may be missing.

I’ve been using the solution for around 10 years. I’ve used this solution in the past 12 months.

It is very stable. There are no bugs or glitches and it doesn’t crash or freeze. It’s reliable. It performs well.

Scalability is not a problem. We have around 100 users and they are all integrators.

It’s extensively being used in the company.

Technical support has been excellent.

Positive

I did not previously use a different solution.

The initial setup is not overly complex or difficult. It’s simple and straightforward.

I’d rate the ease of setup at a four out of five.

The deployment itself was so long ago. I'm not the product owner of that infrastructure. I don't have details with me in regards to how long it took or what steps were involved.

I’m not sure how many staff members we need for maintenance.

We handled the implementation in-house with our own team. We didn’t need the help of consultants or integrators.

We get a good ROI. I’d rate it as four out of five.

I don’t have any details in regard to pricing.

We did evaluate other options. For example, as I recall, we looked into Oracle as an option. I don’t recall if there were others. It was a long time ago. We chose SAP as it integrated well with our other SAP solutions.

SAP is one of our vendors. We have a workshop with them. Then we have direct communication with them.

I manage a team. I don't use it directly. I manage a team that uses it. I’m not sure what version we are on. However, it is always the latest version or the previous version of the product.

I’d rate the solution nine out of ten. It’s very easy to use and integrate, especially with other SAP solutions.

The main purpose is migration. Right now, clients are migrating from hosting services in a private cloud to SAP services in the cloud.

We just sell the service to clients. I understand the architecture and I’m able to propose an architecture to clients.

We have a client that had an AIX and we’ve put in a proposal to migrate those services to Linux with a cyber database. We will use GCP migration tools to do that.

The HANA replications are very useful.

When I started looking at the client's IT architecture, I started by doing a study of their services, DVM, data volume, and management services. According to the results, they could be a lot better at this.

We’d like the product to be like a web service and allow us to download an application on the computer to operate the systems.

I’ve used the solution since 1998. It’s been a long while. I’ve used it in the past 12 months.

The solution is easy to scale. We have clients that have from 500 all the way up to 4,000 users. The majority are ERP users. The majority of the clients we work with use SAP as their core business solution. They increase the use depending on their business needs.

We previously only used solutions that were deployed in-house. In terms of corporate solutions, I’ve only mainly dealt with SAP.

The initial setup was pretty simple. I’d rate it four out of five in terms of ease of deployment. It’s very user-friendly, which makes it straightforward.

I don’t directly work on the implementation. I work in presales developing the architecture.

How many people you need to deploy and maintain the solution depends on the landscape. It varies.

An integrator handled the initial setup.

We have seen an ROI. I’d rate it at a four out of five in terms of the return a user can expect.

The prices are very similar from solution to solution. Microsoft Dynamics, however, is cheaper than SAP or Oracle. While SAP is expensive, it is a very good product.

We did look at Oracle e-Business Suite. I know a bit about it, however, my knowledge is not that deep.

I’m a cloud architect. I’m in pre-sales. My company is a partner with SAP.

I’d advise potential users to use the most standard version of SAP services and to use older S/4 HANA services.

SAP solutions are pretty good as long as they are standard solutions and do not have a lot of data.

We’re using the latest version of the solution. I don’t know the exact version number.

We use private, public, and hybrid clouds. I work with various clouds, including AWS, Azure, and IBM.

I’d rate the solution an eight out of ten. It fulfills our client’s business needs.

I use the solution in my company for mostly integrations and some portal development.

The most valuable feature of the solution is its interface.

The product's price is an area of concern where improvements are required.

The solution's technical support's ability to respond to calls and resolve queries are areas where improvements are required.

I have been using SAP Cloud Platform for five years. My company operates as a solution provider. My company uses it extensively to provide solutions for our customers.

My company serves the needs of enterprise-sized companies where the product is used.

Medium-sized businesses can also use the product, but they need to see what they need and how they plan to integrate it.

I rate the technical support a seven to eight out of ten.

Neutral

I have experience with SAP Cloud Platform and Microsoft Azure.

If you have people who know how to deploy the product, then it is not at all complex.

The number of days required to deploy the product depends on the part of the solution our company provides.

The product's pricing varies and depends on the customers' needs.

I like SAP Cloud Platform over Microsoft Azure since the former is more well-integrated into our company's environment. Microsoft Azure does have its share of benefits, but it does not align with the space where I work. SAP is a bit faster in our company's environment.

Speaking about a project where SAP Cloud Platform was crucial and used extensively, I would say that in our company, most of our development involved integrating into SAP's business systems.

Speaking about whether the tool is useful for data analysis, I know that most of the tools are used for integration between systems, but we have also written some applications for users to connect to and work with the system.

My company is investigating the AI services offered by the product since it is a fairly new technology on an SAP platform. My company has used the AI part for some of our own research work and to build project reports.

The product improved our company's business operations since we got value out of it.

In terms of time to market, the product has undergone quite a lot of development, and I feel that it is constantly improving. In general, SAP Cloud Platform has a fairly decent time to market.

I rate the tool an eight out of ten.