SAP Cloud Platform Reviews

Our clients use the product for dashboards and reports.

The product captures data in real time. It enables real-time communication. We need not use the ETL process. The data is put up in report formats, and dashboards are created based on the reports. It covers all the areas of sales, finance, and manufacturing for reporting purposes.

Planning features are limited to the finance module. Planning features for other modules must be improved. We have to purchase separate components to cover the production, procurement, and pay cycles. Ideally, everything should come into one bucket. We should not have to buy two products to plan for production and finance.

I have been using the solution for three years.

I rate the tool’s stability an eight out of ten.

The tool is scalable. If we want to add some more dashboards or anything, we have to coordinate with the consultant, and they will enable it. We must contact the consultant if we use all the core modules and want to introduce client maintenance with additional features. The consultant will bring all the information into the system and make it ready for the business. I rate the scalability an eight out of ten.

SAP’s support is good.

The initial setup was not tough, but it was not easy. We should have a qualified resource to get it done. The person should have knowledge of finance and S/4HANA to collect data from different sources and make it easily available for dashboards.

One consultant is enough to deploy the solution. They would need input from people from finance and other departments. If there is any change in the dashboard, the consultant must handle it. If we are just running simple reports daily, the maintenance is easy. The ease of maintenance depends on the business requirements.

The ROI is good. Once the dashboards are ready, they give the owners and CXOs a decision-making edge. We can also do what-if analysis.

The solution is worth the money. I rate the pricing a three or four out of ten. It is subscription-based.

The product is perfect for budgeting and financial reporting. However, it needs to be improved to plan for manufacturing and production. Overall, I rate the solution an eight out of ten.

SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it. 

The solution is scalable. 

SAP Cloud Platform is stable. 

The tool's deployment depends on the number of installation points and takes one to two months to complete. 

SAP provides good discounts. 

I rate the product a ten out of ten. It has very good intelligent service and local features. 

The tool's reliability is a disappointment for us. 

I have been working with the product for two years. 

I rate SAP Cloud Platform's stability an eight out of ten. 

I rate the solution's scalability an eight out of ten. My company has 800 users. 

SAP's technical support is not working as it should be. 

Neutral

We used Microsoft before the SAP Cloud Platform. 

SAP Cloud Platform's deployment ease is in the middle. It is missing crucial information, and the process takes a couple of days to complete. 

I rate the overall solution an eight out of ten. 

I use the solution in my company for mostly integrations and some portal development.

The most valuable feature of the solution is its interface.

The product's price is an area of concern where improvements are required.

The solution's technical support's ability to respond to calls and resolve queries are areas where improvements are required.

I have been using SAP Cloud Platform for five years. My company operates as a solution provider. My company uses it extensively to provide solutions for our customers.

My company serves the needs of enterprise-sized companies where the product is used.

Medium-sized businesses can also use the product, but they need to see what they need and how they plan to integrate it.

I rate the technical support a seven to eight out of ten.

Neutral

I have experience with SAP Cloud Platform and Microsoft Azure.

If you have people who know how to deploy the product, then it is not at all complex.

The number of days required to deploy the product depends on the part of the solution our company provides.

The product's pricing varies and depends on the customers' needs.

I like SAP Cloud Platform over Microsoft Azure since the former is more well-integrated into our company's environment. Microsoft Azure does have its share of benefits, but it does not align with the space where I work. SAP is a bit faster in our company's environment.

Speaking about a project where SAP Cloud Platform was crucial and used extensively, I would say that in our company, most of our development involved integrating into SAP's business systems.

Speaking about whether the tool is useful for data analysis, I know that most of the tools are used for integration between systems, but we have also written some applications for users to connect to and work with the system.

My company is investigating the AI services offered by the product since it is a fairly new technology on an SAP platform. My company has used the AI part for some of our own research work and to build project reports.

The product improved our company's business operations since we got value out of it.

In terms of time to market, the product has undergone quite a lot of development, and I feel that it is constantly improving. In general, SAP Cloud Platform has a fairly decent time to market.

I rate the tool an eight out of ten.

We use it for data transformation and uploading data within the SAP ecosystem.

This solution has helped develop and deploy custom applications. For B2B processes, we can use ADA Transit and all our MCX transactions, reducing time, increasing operational efficiency, and streamlining the business. In all these aspects, I feel like SAP APIs help.

Moreover, within SAP, we can use platform encryption to encrypt any files we send outside.

The entire SAP ecosystem is a valuable feature. It provides access to SAP S/4HANA, ACG systems, and their Fiori launchpad, making it easy to navigate between them. This makes the enterprise very accessible.

I've observed a few bugs in SAP. One recent bug I found in Content Modifier is that when using a predefined header to call the current date, it prints the previous date. These are small bugs I found.

I only have about four months of experience. I graduated in August 2023.

We have over a hundred end users using this solution in our company. 

SAP has its own internal ecosystem, so tools from SAP were likely the preferred choice.

I would rate my experience with the initial setup as moderate. It's not easy, but it's not complex either.

Someone in the company deployed it.

Overall, I would rate the solution an eight out of ten.

Our company uses the solution to monitor interfaces in our pipeline such as e-Invoice for India. 

The solution is very useful and interactive with a dashboard for viewing other interfaces. I use SAP and interact or use many protocols with other software such as Ariba, SoapUI, WebDAV, and web services. 

Sample packages are very helpful when starting development.

It would be helpful to have additional samples for SoapUI that include interface methodologies and templates.

New developers might have some difficulty with the platform. 

I have been using the solution for three years. 

The solution is very stable and reliable. Interruptions from a third party or our server are easily identified.

The solution is scalable and we have no issues interacting with our own software or any other interface files. 

I have not used technical support. 

I used XI/PI, XI/PA, and CPI which are middleware. CPI was an upgrade for XI/PI. 

The setup is of medium complexity and takes a few days to two weeks.  

For implementation, we used a hybrid package provided by SAP where we developed one side and used iFlow for the other side.

The solution works well for use cases that are not complex.

If a use case is complex, you have to split development into many parts. The dashboard comes in handy for developing complex interfaces. 

I rate the solution a nine out of ten. 

Our primary use case is for the interface.

The features I found most valuable are the integration options.

The areas I think this solution should improve are monitoring and adapting.

In the next release, I'd like to see features like alerting.

I have been using this solution for about two or three years.

My impression is that this solution has good stability. I would rate it an eight, on a scale from one to 10, with one being the worst and 10 being the best.

My impression is that this solution's scalability options are quite good. There are currently two people using this solution in our company.

I would say that the initial setup process was not straightforward and was not complex, but rather something in between. I would say that this process took around one month. The issue with the setup is that in the beginning, it was difficult to understand and learn how every dependent works with other products and sub-products.

We're paying I believe $30,000 per year for the SAP Cloud Platform.

Overall, I would rate this product an eight, on a scale from one to 10, with one being the worst and 10 being the best.

We are partners and customers of SAP. I'm a company director. 

The best feature of this product is its integration with all SAP versions. I also like the Integration Suite, with CPI being its stable component. We use Workflow Engine and CPI as our two basic components. The platform also moved to a subscription model which was a major breakthrough. On the technical side, SAP provides guides and detailed documentation.

For some of our customers, the product is too costly to purchase all the components or services. The logging aspect is difficult, the errors are there but there's no analysis. It would be helpful to have that. We sometimes get the standard text error but without any indication of where to look for it which means that an error takes longer to resolve. 

I've been using this solution for three years. 

Stability has improved over time and it is now quite stable. Previously only the services were available, now we have the platform as service, which is progress.

Scalability is good and seamless. 

SAP has improved greatly in terms of technical support. Based on input from various companies, including us, they have acted on our feedback and they've made some changes. 

Positive

The initial setup is easy, at least for a technical team. For general customers it's not that easy.

The licensing model has changed and is now based on usage and number of calls. New customers can evaluate their potential cost by the calculation sheet provided by SAP. It helps to understand what the cost is likely to be because price can vary widely depending on your use case. 

I rate this solution seven out of 10.