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Associate Vice President of technologies at Celebal Technologies
Real User
Top 20
Oct 5, 2023
Provides good stability, but there could be serverless features
Pros and Cons
  • "The product is very stable."
  • "The product needs improvement for serverless native integrations. They should opt for serverless features as all the customers worldwide choose cloud-based products."

What is our primary use case?

We use the product for process integration, data integration, etc.

How has it helped my organization?

The product provides native integration to enterprise resource planning software. It becomes easier for customers to leverage the product instead of developing or writing integration from the beginning.

What needs improvement?

The product needs improvement for serverless native integrations. They should opt for serverless features as all the customers worldwide choose cloud-based products.

For how long have I used the solution?

We have been using SAP Cloud Platform Integration for 20 years.

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February 2026
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What do I think about the stability of the solution?

The product is very stable. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

We have enterprise businesses as our customers for SAP Cloud Platform Integration. The product is highly scalable. I rate its scalability a nine out of ten.

How was the initial setup?

The initial setup is simple enough. I rate the process an eight or nine out of ten.

What's my experience with pricing, setup cost, and licensing?

SAP Cloud Platform Integration is an expensive product. I rate its pricing an eight out of ten.

What other advice do I have?

I recommend SAP Cloud Platform Integration to others and rate it a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
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Lead Engineer at EPAM Systems
Real User
Jun 21, 2022
Exhaustive, scalable, and functional
Pros and Cons
  • "SAP Cloud Platform's most valuable features are its exhaustiveness, scalability with minimum maintenance, and functionality."
  • "The addition of more industry use cases would be an improvement."

What is our primary use case?

SAP Cloud platform is primarily used as an overall cloud solution for enterprise.

What is most valuable?

SAP Cloud Platform's most valuable features are its exhaustiveness, scalability with minimum maintenance, and functionality.

What needs improvement?

The addition of more industry use cases would be an improvement. SAP could also try to make it more open-source, which would encourage community growth among developers, product owners, and the support team.

For how long have I used the solution?

I've been working with SAP Cloud Platform for over three years.

What do I think about the stability of the solution?

SAP Cloud Platform is stable.

How are customer service and support?

SAP's technical support sometimes takes longer to respond.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was pretty easy.

What was our ROI?

SAP Cloud Platform offers a good ROI for large enterprises.

What's my experience with pricing, setup cost, and licensing?

SAP offers yearly, subscription-based, and pay-as-you-use licensing.

What other advice do I have?

I'd give SAP Cloud Platform a rating of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
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SAP Cloud Platform
February 2026
Learn what your peers think about SAP Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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Senior Services Architect at a tech services company with 10,001+ employees
Real User
Jun 19, 2022
User-friendly with good clarity provided on the dashboard
Pros and Cons
  • "The dashboard provides pretty good clarity."
  • "Lacks flexibility in its licensing structure."

What is our primary use case?

The use case of this product varies according to the customer's needs, but we generally implement it when a customer is looking for a complete SaaS-based model without the need for infrastructure. It saves them from having to take care of any facilities including a data center, redundancy layers, and administration. We are resellers and I'm a service architect. 

What is most valuable?

The dashboard gives pretty good clarity of what's happening and what needs to be done.

What needs improvement?

SAP offers very little flexibility in its licensing structure. That said, most of our customers are okay with the price points and we have closed about 50 mid-sized customers with SAP Cloud Platform.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

This is an SaaS based model, so scalability is fine. 

How was the initial setup?

The initial setup is straightforward. In terms of maintenance, we operate on a model of shared services so there is no set number of people involved. It changes depending on the need. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are reasonable and based on the space you're purchasing. There is an annual license fee. 

What other advice do I have?

There are several companies with products in this area and each one has its own unique structure and features, so it's difficult to compare them. It's a matter of choosing the one best suited to your needs.

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner / Integrator
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Technological Partner at Code-10 IT Consultants SL
Real User
Jan 10, 2022
Pre-delivered content is a strength, but there aren't any easy migrations from SAP PO to SAP CPI
Pros and Cons
  • "The pre-delivered content from the SAP cloud platform is definitely a strength."
  • "The main problem is that there aren't any easy migrations from SAP PO to SAP CPI, so from process orchestration to cloud platform integration."

What is our primary use case?

I'm an integration architect, so I'm involved in implementations.

What is most valuable?

The pre-delivered content from the SAP cloud platform is definitely a strength. They are doing it, but it's still not a fully mature solution yet. So it's good for some business cases, but not for all of them.

What needs improvement?

The main problem is that there aren't any easy migrations from SAP PO to SAP CPI, so from process orchestration to cloud platform integration. The connectivity requirements, not only with the SAP environment but also with third party systems, are not fully fulfilled. The re-uses of the know-how from the process orchestration can be used but aren't fully used.

For how long have I used the solution?

I have been using this solution for five years.

How are customer service and support?

Technical support is good.

How was the initial setup?

The setup of subclasses for integration is very easy. It's the cloud version, so they give you a username and password and it's done.

What about the implementation team?

I was the consultant.

What other advice do I have?

I would rate this solution 7 out of 10. 

I think it has room for improvement. They are doing it, but it's still not a fully mature solution yet. It's good for some business cases but not all of them.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1701954 - PeerSpot reviewer
CMO at a energy/utilities company with 1,001-5,000 employees
Real User
Oct 29, 2021
Stable solution with good support
Pros and Cons
  • "Cloud Platform's stability is great."
  • "I'd like to see more local integration."

What is our primary use case?

We primarily use Cloud Platform for marketing and promotions campaigns, AI, and database integration.

What needs improvement?

I'd like to see more local integration.

For how long have I used the solution?

I've been using SAP Cloud Platform for two years.

What do I think about the stability of the solution?

Cloud Platform's stability is great.

How are customer service and support?

SAP technical support is excellent.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license.

What other advice do I have?

I rate SAP Cloud Platform nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Gerente regional de tecnología at a manufacturing company with 501-1,000 employees
Real User
Jun 17, 2021
A scalable solution with great performance
Pros and Cons
  • "The ability to expand it whenever required has been great — it's very simple."

    What is our primary use case?

    I run all of my servers on SAP at the moment. We have our development, our quality, and also our production sites on it.

    We actually upgraded this solution in December 2020, so we're using the most current version. We're looking forward to incorporating SAP analytics within our company.

    What is most valuable?

    The ability to expand it whenever required has been great — it's very simple. The performance is good as well. We haven't experienced any issues yet. 

    For how long have I used the solution?

    I have been using SAP Cloud Platform for four years. 

    What's my experience with pricing, setup cost, and licensing?

    The cost when it comes to monitoring can be difficult. We have to be very, very careful and aware of any changes so the price won't go up too much.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give this solution a rating of eight. 

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1293360 - PeerSpot reviewer
    Responsible for SAP at a pharma/biotech company with 51-200 employees
    Real User
    Mar 6, 2020
    Stable with good CPS and project management capabilities
    Pros and Cons
    • "It's suitable for various sizes of companies. I have used it with big companies and with small ones as well."
    • "The solution requires more flexibility overall."

    What is our primary use case?

    We primarily use the solution for ERP purposes. We cover finance, research and development, program management, and HR.

    What is most valuable?

    At the moment the most valuable aspects of the solution are the project management and finance features. 

    The CPS is very good.

    It's suitable for various sizes of companies. I have used it with big companies and with small ones as well. 

    The BI design is simple compared to other SAP products.

    What needs improvement?

    For our organization, the price is the main downside. They should work to reduce the cost. This specifically affects small companies who would like to use it.

    The solution should work to simplify its offering to make it more consumable for users, especially new users.

    The solution requires more flexibility overall.

    I understand that in the future, they will be offering open source ERP, which will be quite useful.

    For how long have I used the solution?

    I have been using SAP for 25 years now.

    What do I think about the stability of the solution?

    The stability is quite good. There are always bugs and issues to resolve, but in terms of impacting the business, I haven't noticed much.

    What do I think about the scalability of the solution?

    We have about 300 people using the solution currently. Starting from where we did, at 100 users, all the way up to 300 users, we haven't scaled much. If a company scales up to 5,000 I don't know what will happen. We haven't tried to make that jump.

    The BI design is used every day. The cloud platform is used for the special developments we have, so we use it often as well.

    How are customer service and technical support?

    We've been in touch with technical support. They are pretty good. I'd rate them 3.5 out of five. They aren't perfect, and could be improved, but overall they are okay.

    Which solution did I use previously and why did I switch?

    We have previously used different solutions. We've used Microsoft products where they create more capabilities more frequently, and we've used Google's platform. Google is similar to SAP in that it's more scalable and easy to consume. We've also used Oracle, which is very similar.

    How was the initial setup?

    In comparison to other SAP offerings, the solution is quite simple. There is no technical installation so you just consume it readily. However, the business configuration can take up to a year depending on a company's complexity. In our case, it took seven months.

    In terms of maintenance, the work is done by SAP, so it's a real low-maintenance solution for clients. For the responsibilities that the customer has to perform on their side, however, they might need one person. 

    What about the implementation team?

    There were many teams involved in the implementation, including program management services and SAP partners. We didn't completely handle the installation ourselves.

    What other advice do I have?

    We're SAP customers.

    We're using the latest version of the solution.

    I'd advise other companies to do an assessment with their internal employees or internal functional heads before jumping into any solution. It shouldn't be just one person doing the assessment. They should all do it together and select the product collectively.

    I'd rate the solution eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1279761 - PeerSpot reviewer
    Senior Consultant at a computer software company with 10,001+ employees
    Vendor
    Feb 16, 2020
    Good reporting and analysis, integrates well with other tools, and has good technical support
    Pros and Cons
    • "The most valuable feature is integration."
    • "In the next release, I would like to see improvements with the price and the licensing."

    What is our primary use case?

    The primary use case of this solution is basically for reporting and analysis. We publish our internal data for our clients and also for our management team.

    What is most valuable?

    The most valuable feature is integration. The integration with multiple other tools and our data allows us to perform analytics and our reporting requirements.

    What needs improvement?

    One thing that can be improved is the way the license is set up. If it could be defined by specific types of users then it would be better. For example, if it could be divided into three different sections, one for management who don't require the analytic work, it could be more for viewing. Another could be for the design department, which would require more specific tools, and finally, developers for the architecture. Different types of licenses would be very good. 

    In the next release, I would like to see improvements with the price and the licensing. We are struggling with our vendors to find out who did the tool implementation.

    For how long have I used the solution?

    I have been using this solution for eight months.

    What do I think about the stability of the solution?

    The solution is stable. We have experienced some issues but that was a problem with our internet, causing the server to go down, and it had nothing to do with the product.

    What do I think about the scalability of the solution?

    We have no issues with the scalability of this solution.

    We have 100 users.

    How are customer service and technical support?

    I would rate my experience with technical support a four out of five.

    How was the initial setup?

    The initial setup was not easy, nor would I say that it was difficult to execute. 

    What other advice do I have?

    I have yet to explore all of the features.

    I would suggest completing a POC before purchasing this solution, or any other solution. Then, going ahead with it once the requirements have been satisfied.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Buyer's Guide
    Download our free SAP Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2026
    Buyer's Guide
    Download our free SAP Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.