SAP Cloud Platform Reviews

The primary use is to provide the product for use to our clients.  

We do not have enough experience with the wider range of this product to evaluate this at this time. There is too much we have yet to explore.  

Because we have been mostly testing the product and still have limited production implementation experience with it over the past six months, we have not been so heavily involved with Cloud Platform Integration because we mostly continue to use other solutions for current business projects. For that reason, we may not have a complete view of the product as to what needs to be included or improved. However, I am aware that one area that needs to be improved still is business tools integration. Another is the area of product data inserts.  

It is a young product and we have been exploring it for the past six months.  

I feel that the technical support is really good. For example, I experienced one situation with the Cloud Platform Integration where the production system went down completely. It was a critical situation for the business and they were losing financial transactions. I registered a support ticket to SAP immediately when I knew of the problem, and SAP restored their system very quickly. They were done within one or two hours, they had fixed that critical issue, and they had the client up and running again.  

Their reaction to the critical issue is typical of SAP support. When they know it is a critical situation, they are able to focus on the issues and get them resolved quickly. It was two years ago when I faced that situation and obviously it was for a client using a different SAP product. But I expect that SAP technical support is as good as it was two years ago or better. In the Cloud environment, where they are really focusing now, there should technically almost never be an issue of this sort. According to the market trend, we are all moving into the cloud environment and in order to do that most of the businesses are using cloud integration platforms.  

Because SAP is really focusing on the Cloud, they are enhancing the product offerings, they have a good technical staff and technical capabilities. They will continue to work to support the products. In that way, I feel the support for their products will remain quite reliable.  

We used and continue to use this and other products in this category. Before this Cloud Platform, there was another Cloud from Dell called Boomi. I worked with that product for a while — long enough to gain experience. Over the past two years, while waiting for the SAP product to be released, I worked mostly with HANA Cloud Integration which had a lot of the necessary features available already. Later I saw Cloud Platform Integration from SAP would become available. Because I have been working with SAP products for many years, I expected that this would be a better product for me and that I would really like it just because it is from SAP.  

Because the Cloud Platform Integration product has enough of the necessary business features available, I hope now that it will be used more widely and that it will really start growing in the market in the very near future. If it will do more functionally and sell to more users, the company will have more interest to develop it further and focus on it.  

I'm not sure about the exact pricing because I do not really deal with pricing information directly. But it is my understanding and my experience that SAP's pricing is usually high compared to the competition. But this is also justified because they hold their products and services to quite high standards. If clients want quality, the pricing is always costly.  

It is not really a competing product, but I have been using S/4 by HANA AIF (Application Integration Framework) for eight months or nine months. Mostly, I am dealing with a certain product integration process registration on HANA Cloud. I will be using Cloud Platform Integration along S/4 by HANA on the AIF Cloud. Not the pure S/4HANA, but only get into the AIF, Application Integration Framework.  

The SAP Cloud Platform Integration is a really good pathway to integrate with the cloud. SAP started with the HANA Cloud Integration and then they changed that and now call it is Cloud Platform Integration. It is doing really well with its presence in the market.  

But they are really still developing this product. It does not really have 100% of the necessary features available to properly service business clients. Even without that, the product seems to be competitive and is helping people a lot according to the market response.  

SAP has improved their cloud offerings a lot in the last two years, but I am only using this infrequently because I'm still in the process of discovery and integration. I use HANA Cloud Integration. Now I'm just starting to look into the Cloud Platform Integration because I am focused on the same integration area.  

SAP is quite a good company with good quality products. I am confident this product is really good for the customers' business in order to integrate their businesses in the Cloud environment. I recommend this product to anyone. This is a good Cloud platform and I already recommended it for many of my colleagues or customers who want to use integration in their businesses. SAP Cloud is a good product and the company has good business practices as well.  

On a scale of one to ten where one is the worst and ten is the best, I can give the SAP Cloud Platform product eight-out-of-ten. It may really be a seven right now compared to other more mature products. I'm not very sure about this.  

I am not rating it higher because we still need to gain more experience with the product before we know more exactly where it stands. When I am sure I know the features better, I might give it nine or even a ten.  

But for a ten, they will have to make a lot of improvements. For example, a month ago we had a knowledge-sharing opportunity with SAP for my whole company about the Cloud Platform Integration. We got training from SAP about the platform and at the time we discussed possible improvements for the product. I think still they have a considerable number of things that need to be improved from the product side. But for sure they are going the extra mile to help educate users about the products and I am confident in SAP and I recommend SAP products.  

Our primary use case is to support our SAP integrated business planning solution, called IBP. It's a cloud-based solution that we have in our private cloud for SAP. It will push and pull the data from the IBP to our on-premises ERP and analytics systems.

One of the best features of this solution is that it is web-based and you can log in and work on it from anywhere.

This solution can connect to multiple sources including Oracle, ODBC, OLD-DB and most of the cloud systems. 

I would like to see more and better support for data transformations. A transformation is able to change data from one format to another format. In the current solution, pivoting data or dealing with multiple levels of transformation is not supported. Those options are missing.

We have been using this solution for seven or eight months.

The stability is very good. Whatever we have is stable.

There are no issues with scalability and we can scale as we like. This solution is only used by my team and we have two to three people using it.

We are definitely planning to increase usage because our company is moving everything to the new architecture for SAP cloud-based solutions. 

We have used technical support for this solution several times and it is very nice. They come back with responses immediately and the cloud platform management with them is very nice as well. The upgrades are smooth and we have them every three months. They don't have any issues after the upgrades, and whenever issues do arise, they respond properly.

We used BODS as we moved to SAP IBP we were forced to move to CPI/DS.

The initial setup is very simple because everything is there in the public cloud and all you need to have is one small agent installed on your local system. This took us one or two days.

The total deployment was longer because we have a lot of data flows in and out from the integrated system. This took us at most between four and five months to complete.

We used consultants to assist us with the deployment. We had to migrate to SAP and the consultants were very good. It went live, on time, and the quality was very good.

We didn't have another choice as it is mandatory with SAP IBP.

This solution is updated automatically every three months.

My advice for anybody who is migrating from BODS to Cda is to ensure that whatever was done in BODS is capable of working in Cda. There are a lot of transformations missing. The simple ones are there but the complex ones are not possible. So, people should be very careful to make sure that they can achieve everything. We were able to do almost everything. We did have some issues initially, but our consultants are good.

This is a good solution but I would say that it is still premature. They are still adding features.

I would rate this solution a seven out of ten.

The most valuable features of SAP Cloud Platform are security integration and scalability.

The solution’s pricing could be improved.

I have been using SAP Cloud Platform for 14 to 15 years.

SAP Cloud Platform is a stable solution.

SAP Cloud Platform is a scalable solution.

The solution’s technical support is satisfactory.

Positive

I have previously used NetSuite. I find SAP Cloud Platform better than NetSuite. SAP Cloud Platform has all the business processes well defined and well mapped, ready to deploy solutions, whereas NetSuite does not have that. NetSuite has its limitations when it comes to scaling. You can scale with SAP Cloud Platform.

As your business grows, you can start with the public cloud and then move into the private cloud. You can start with B1 and then go to Business ByDesign. Later, you can go to the public cloud and move from public to private. If you have NetSuite and you're growing your business, there's no option but to switch to ERP.

The solution’s initial setup is easy.

The solution’s deployment time depends on the business you will implement it for. The deployment takes much less time in the service sector, whereas it takes more time in manufacturing.

The solution generally gives a 20% to 30% return on investment by improving the business processes.

SAP Cloud Platform is an expensive solution.

SAP Cloud Platform is difficult to maintain if you do too much customization. The solution is easy to maintain if it's a standard business process.

The solution can integrate with multiple software, like Concur, an expense management tool. APIs are readily available, and the solution can integrate with multiple banks and tax authorities. The integration of SAP Cloud Platform is quite strong with market solutions like Vertex and Vistex.

Run time data is stored and recalled using the solution's in-memory database technology. It does not need to go into different tables every time to pull the data. Instead of storing the data vertically, it is now stored horizontally, which makes it easy.

Overall, I rate the solution an eight out of ten.

SAP Cloud platform is primarily used as an overall cloud solution for enterprise.

SAP Cloud Platform's most valuable features are its exhaustiveness, scalability with minimum maintenance, and functionality.

The addition of more industry use cases would be an improvement. SAP could also try to make it more open-source, which would encourage community growth among developers, product owners, and the support team.

I've been working with SAP Cloud Platform for over three years.

SAP Cloud Platform is stable.

SAP's technical support sometimes takes longer to respond.

Neutral

The initial setup was pretty easy.

SAP Cloud Platform offers a good ROI for large enterprises.

SAP offers yearly, subscription-based, and pay-as-you-use licensing.

I'd give SAP Cloud Platform a rating of eight out of ten.

I run all of my servers on SAP at the moment. We have our development, our quality, and also our production sites on it.

We actually upgraded this solution in December 2020, so we're using the most current version. We're looking forward to incorporating SAP analytics within our company.

The ability to expand it whenever required has been great — it's very simple. The performance is good as well. We haven't experienced any issues yet. 

I have been using SAP Cloud Platform for four years. 

The cost when it comes to monitoring can be difficult. We have to be very, very careful and aware of any changes so the price won't go up too much.

Overall, on a scale from one to ten, I would give this solution a rating of eight. 

The primary use case of this solution is basically for reporting and analysis. We publish our internal data for our clients and also for our management team.

The most valuable feature is integration. The integration with multiple other tools and our data allows us to perform analytics and our reporting requirements.

One thing that can be improved is the way the license is set up. If it could be defined by specific types of users then it would be better. For example, if it could be divided into three different sections, one for management who don't require the analytic work, it could be more for viewing. Another could be for the design department, which would require more specific tools, and finally, developers for the architecture. Different types of licenses would be very good. 

In the next release, I would like to see improvements with the price and the licensing. We are struggling with our vendors to find out who did the tool implementation.

I have been using this solution for eight months.

The solution is stable. We have experienced some issues but that was a problem with our internet, causing the server to go down, and it had nothing to do with the product.

We have no issues with the scalability of this solution.

We have 100 users.

I would rate my experience with technical support a four out of five.

The initial setup was not easy, nor would I say that it was difficult to execute. 

I have yet to explore all of the features.

I would suggest completing a POC before purchasing this solution, or any other solution. Then, going ahead with it once the requirements have been satisfied.

I would rate this solution a nine out of ten.

We primarily use the solution for mobility purposes.

The cloud is the most valuable aspect of the solution. It's the future of IT. 

SAP has provided very good support.

The solution is very scalable.

We need to connect our ERP solution via the VPN. We need to make sure our ERP solutions aren't exposed to the outside world. Our teams really struggle with this.

We've been using the solution for a year. We're a leading subscriber of it.

We haven't had any issues so far in relation to stability. However, we're still working to deploy the solution.

I'm not sure how scalable the solution is. We're not yet fully deployed, so we haven't yet devised a scaling strategy that our application hardware will work on.

We've been in contact with technical support. We find them very good. We use their ticketing mechanism which is quite effective. They provide good response times.

The initial setup is complex. Right now, SAP does offer the best kind of solution on the market. 

There is some sort of SMS needed to authorize the code. However, the VPN connectivity isn't there because some of the solution is on the public cloud.

I'm not quite sure how long deployment takes. It depends on the environment and the requirements of the business. It's different from deployment to deployment. However, we're not fully deployed just yet.

Our data center is on SAP's cloud platform. SAP is our cloud.

I'd recommend the solution. The future is in cloud platforms. Other companies should start using it if they aren't already.

The enterprise portal's end of life is 2024. However, the solution's extending into HANA Cloud Technology.

I'd rate the solution eight out of ten.

We provide services and implement solutions for our clients.

We integrate solutions and have experience with many different interfaces with possibilities to integrate. The primary use case of this solution is to integrate data.

The most valuable feature is the data synchronization, or the push and pull of the data.

The functionality of the interface can be difficult. Usability is a challenge most of the time and not being able to get all of the information.

Security, authentification, and logs need to be improved.

In the next release, I would like to see better navigation, better usability, clearness, and better integration with new technologies.

I have been working with this solution for five to six years.

The solution is stable, but it depends on the customer's needs and experience.

It can be difficult and we have the experience, but sometimes you start and realize that there may be some gaps making it difficult to handle.

We have contacted technical support, but usually, the response time is not optimal. They are average. When the integration is at the end processes and you need support quickly, you won't hear from them for a few days. This is not helpful.

Previously, we were using Microsoft iOS. When using 3D, Microsoft is an easier tool to use. iOS is a complex tool to understand. Also, Microsoft support is better.

The initial setup is straightforward.

It can take four to five days to deploy this solution.

The decision is with the customer and what they want. We have had bad experiences or negative ones in performance and with the functionality.

I would rate this solution a seven out of ten.