Connectivity with SAP and low impact on SAP environments. Also overall stability of the product.
Sr Solution Architect, Data at a manufacturing company with 1,001-5,000 employees
Matching Transforms are quite complex but Connectivity with SAP is a valuable feature.
What is most valuable?
How has it helped my organization?
Kellogg (the company I work for) used this product for data migration into the new SAP environment that we have established for North America. We also used the tool during the Pringles acquisition.
What needs improvement?
Matching Transforms are quite complex.
For how long have I used the solution?
5 years.
Buyer's Guide
SAP Data Services
April 2025

Learn what your peers think about SAP Data Services. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No issues that would impact our timelines.
What do I think about the stability of the solution?
Data Services is extremely stable and stability information steward is considerably higher in version 4.2 than it was at the initial version 4.0.
What do I think about the scalability of the solution?
Easy to scale horizontally or vertically.
How are customer service and support?
Customer Service:
Satisfied.
Technical Support:Needs improvement as far as responsiveness.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
I was not directly involved at the initial setup.
What about the implementation team?
I heard Kellogg used a combination of SAP and Accenture for the initial setup.
What was our ROI?
Data Quality has an indirect ROI and we have not derived a fixed number.
What's my experience with pricing, setup cost, and licensing?
Since I was not involved with the initial setup I am not able to answer a question about the start-up cost. As far as day-to-day cost, it is minimal (1/4 FTE) due to its stability.
What other advice do I have?
Depends on the environment. If you are connecting to SAP environment I would recommend involvement of a 3rd party vendor with experience.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Senior Technical Consultant at a tech services company with 501-1,000 employees
A little trouble handling parallel batch jobs in one job, but helps align your information with the business process.
What is most valuable?
- Its single infrastructure for Data Migration and Data Integration.
- Heterogeneous processing with broad database support.
- Parsing, Standardization and Cleansing the Data.
- Matching and consolidation of records.
- Multi-user support and security with central repository.
- Instant trace-ability with impact analysis and data lineage functionality.
How has it helped my organization?
It helps our organization and our clients achieve its goals and objectives by having the right information at the right time and at the right people.
We can standardize business information though data is disparate or came from many sources like flat files (CSVs, Textfiles, Excel files), RDBMS, Application Systems and etc.
With this product you can align your information with the business process and can provide Enterprise Data Warehouse that will suit to your reporting needs.
What needs improvement?
I think it has a little trouble handling more users running parallel batch jobs in one job server but minimal.
For how long have I used the solution?
SAP BusinessObjects Data Services 3.1,3.2, 4.0 and 4.1 (SAP) for 5.3 years
What was my experience with deployment of the solution?
Yes but minimal and can be resolve quickly.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
4.5 out of 5.
Technical Support:4.5 out of 5.
Which solution did I use previously and why did I switch?
Yes, because its more dynamic and has so many features.
How was the initial setup?
Straightforward. You just have to follow the guides, check Product Availability Matrix (PAM) and if issues related to sources and targets arise do some research.
What about the implementation team?
Both. 4.7 out of 5.
What was our ROI?
300%.
What other advice do I have?
You can leverage this product in all your business needs regarding data or information or any business requirements in the systems but first you must find a dedicated consultant or developer for this product and they should also train the people from your organization.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SAP Data Services
April 2025

Learn what your peers think about SAP Data Services. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
President at i-DValue
Enables ability to change the source and target from Oracle to SQL without changing your code
What is our primary use case?
- Data warehousing project (with CDC or comparison table to update our histories).
- Four sources: SQL Server, Oracle, SAP ECC, Excel file.
- One target: Azure SQL Data Warehouse.
- Complex transformation to load the Data Warehouse (good and simple optimization).
How has it helped my organization?
- It's very simple to build a data flow.
- The development is faster than SSIS or Talend.
- Impact analysis is very useful to know who used this KPI (the report on the user that had access to this report).
- Profiling data is very useful to know the interesting fields.
What is most valuable?
- Portability of development (you can change your source/target from Oracle to SQL without changing your code).
- Web console monitoring.
- Auto-documentation.
- Simple toolbox with all you need.
What needs improvement?
- Development with web tool (today is with client tool).
- Connection to Active Directory to extract user and group.
- A PaaS cloud service (today is on-premise).
- Better connection to SAP BW.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager of Customer Care Center at a construction company with 1,001-5,000 employees
Good logging capability, but not a solution that I recommend for incident management
Pros and Cons
- "The most valuable feature is the logging capability."
- "The interface is not quite user-friendly and is in need of improvement."
What is our primary use case?
Our primary use is for storing incidents and all of the financial information that accompany them.
How has it helped my organization?
We do maintenance on buildings and our customers call if there is a problem. Each time a call comes in we log the incident, solve the problem, and later invoice the customer.
What is most valuable?
The most valuable feature is the logging capability. We use it for logging incidents.
What needs improvement?
The interface is not quite user-friendly and is in need of improvement.
In the next release of this solution, I would like to have a planning tool.
For how long have I used the solution?
I have been using SAP Data Services for two years.
What do I think about the stability of the solution?
With respect to stability, we have not had any problems.
What do I think about the scalability of the solution?
We have not had issues with scalability.
How are customer service and technical support?
We have our own technical support group, so I have not been in contact with SAP for support.
Which other solutions did I evaluate?
We are currently evaluating ServiceNow to see if it meets our needs and has a better user interface.
What other advice do I have?
This is not a solution I recommend for incident management. SAP works well for the financial side of the business, but for anybody who is researching solutions for incident management, I suggest that they use another product.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Project Manager Big Data and BI - Banking at a tech services company with 5,001-10,000 employees
Easy code writing and good stability but needs integration with big data solutions
Pros and Cons
- "The fact that it's built on SQL, it makes it easy to write code. The database and the connection are quite smooth."
- "The description of error messages isn't extensive, although they point to the problem. With other solutions, like Talend, I was able to use the debugger to get directly to the problem, but with SAP Data Services the debugger is not working. I'm not sure if it's a problem with the version specifically, but I'm using it in an enterprise environment and I can't do an upgrade."
What is most valuable?
The fact that it's built on SQL, makes it easy to write code. Also, the database and the connection are quite smooth.
What needs improvement?
The solution lacks user-friendly features. Compared to other integration tools I've used before, it's less user-friendly and the built-in features just aren't sufficient.
The description of error messages isn't extensive, although they do point out the problems. With other solutions, like Talend, I was able to use the debugger to get directly to the problem, but with SAP Data Services the debugger is not working. I'm not sure if it's a problem with the version specifically, but I'm using it in an enterprise environment and I can't do an upgrade.
The query feature does not allow a lot of flexibility in building the code. They need to make progress with this feature as well.
In future releases, I'd like to see the integration of a big data solution within SAP Data Services. I don't know if they offer that right now. The version I have is quite basic. If I was able to use more data sources with other software, and have the solution be more compliant with more data source types and big data sources, that would be helpful.
For how long have I used the solution?
I've been using the solution for 1.5 years.
What do I think about the stability of the solution?
I would rate the stability seven out of ten. It's good, but it's not the best.
How was the initial setup?
I wasn't part of the initial setup, so I can't speak directly to the implementation of the solution.
What other advice do I have?
We are using the on-premises version of the solution. We work on the enterprise version and have a few hundred users.
I like the platform. It's quite robust. It's just there are little improvements that could make the solution better, but it's quite a good tool.
I would rate the solution seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Microstrategy Developer Specialist at a tech services company with 1,001-5,000 employees
The initial setup was straightforward and complex projects are in the pipeline.
For how long have I used the solution?
I am Microstrategy BI developer with 6 years experience and with 1 year experience on SAP Data Services.
How are customer service and technical support?
Out of 5, I would give SAP Data Services technical support a 4.5. The technical support from SAP was quick and technically very clear. The way the issues are being reviewed and the response we receive are great.
Which solution did I use previously and why did I switch?
The first ETL tool being implemented is SAP Data Services and it was implemented during 2008.
What about the implementation team?
The product was implemented by a third party consulting company. The implementation was good from a technical perspective, but there were few flaws in the business logic which the third party consulting team should have gained from the in-house business analysts.
Which other solutions did I evaluate?
Since I recently joined a year ago, I am not sure whether any other tool was evaluated along with this ETL tool.
What other advice do I have?
I would advise implementing SAP Data services using a Unix platform rather than a windows platform.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Intelligence and Decision Support Team Leader at a university with 1,001-5,000 employees
ETL and third-party data integration are great features, but inadequate data analysis and data profiling has increased testing and user-acceptance duration.
What is most valuable?
ETL is very useful. We use Data Services not only with data warehouse development but also integration with other 3rd parties and external data.
How has it helped my organization?
We have integration with 30 different systems now. Business users manual data-entry load has decreased, and data between different systems are consistent in almost-real time.
We can develop time-based, visualized analyses with our BI platform, and four years ago, business users had to prepare their complex records in Excel every time they needed data reports. Now they only need to refresh reports. On the other hand, business users were only able to query data four years ago, but now their visions are changing and they are now performing data mining and forecast analyses.
What needs improvement?
Data mining and more visualized reports are the next steps.
What was my experience with deployment of the solution?
We had to deal with data quality problems.
What do I think about the stability of the solution?
It has inadequate data analysis and data profiling, which has increased testing and user acceptance duration.
BO Web Intelligence, v4.0 is more unstable than XI v3.x. We’ll upgrade to v4.1 in Q3.
Which solution did I use previously and why did I switch?
No, we did not.
How was the initial setup?
Setup was straightforward, but the customization and implementation process was complex.
What about the implementation team?
We started with a vendor-partner, but now we have in-house team and still get consultancy advice from the partner.
Which other solutions did I evaluate?
- Cognos
- Microsoft SSIS
- SSRS
What other advice do I have?
First, perform an analysis of your business users' requirements.
The data quality and your data warehouse models are the most important parts of a BI project. Design the model from both business requirements and source data. Make sure you involve business users from the beginning and explain the advantages of business intelligence to the data life-cycle well. Assign a short and attractive name to the web site and/or tool that users can remember easily and will like.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Pixel Studio PTY
It offers short development time and pre-built processes for data migration and DQ
What is our primary use case?
Data migration and data quality.
How has it helped my organization?
It offers short development time and pre-built processes.
What is most valuable?
Ease of development.
What needs improvement?
Big data, real-time connectivity without the need to use SAP Replication Server
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Excellent too
What do I think about the scalability of the solution?
Excellent, you build a network of Job Servers to balanced the execution load
How are customer service and technical support?
Local teams always available, plus direct support from Walldorf if required
Which solution did I use previously and why did I switch?
I'm using SAP Data Services since it was an OEM product in Cognos in 1998
How was the initial setup?
Data Services itself, none. The must difficult (kind of) ids to setup the databases connectivity for sources and targets.
What about the implementation team?
In-House
What was our ROI?
Lower time to put applications in Production
What's my experience with pricing, setup cost, and licensing?
The SAP Data Services EE License has all the additional products for enterprise wide data delivery, like Information Steward, Event Stream Processing, etc.
Which other solutions did I evaluate?
None, because other products cannot connect to SAP generating ABAP code to access pool and cluster tables
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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