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Saviynt Identity Cloud pros and cons

Vendor: Saviynt

3.7 out of 5

27 reviews
80% willing to recommend

Pros & Cons summary

Saviynt Identity Cloud integrates seamlessly with systems like SAP and AWS, offering versatile identity management with role-based models. Its Freshdesk platform enhances user learning, while JSON support ensures flexibility. Though the platform reduces project times, it faces challenges with customization, complex integrations, limited plugins, and constrained log data for monitoring. Customer support and implementation need improvements, impacting the joiner-leaver lifecycle efficiency and migration processes.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Saviynt Identity Cloud offers seamless integration with enterprise systems like SAP, Microsoft, Adobe, and AWS, enhancing business operations.

Users appreciate the out-of-the-box functionality of Saviynt Identity Cloud, making it ideal for those who prefer minimal configuration.

Role-based models, identity lifecycle management, and user access reviews in Saviynt Identity Cloud are highly regarded for their effectiveness.

The built-in database utility and report generation features in Saviynt Identity Cloud eliminate the need for third-party tools, streamlining data management and reporting.

Saviynt Identity Cloud significantly reduces project times, transforming previously manual tasks like joiner-leaver lifecycle management into much faster processes.

CONS

Saviynt Identity Cloud lacks customization options and requires users to request changes from the vendor.

The identity management tool has a limited user community, making it difficult to find answers online.

Users report performance issues, especially with integrating data between different applications.

There are constraints on log retrieval, capping logs to one hundred from the previous day if data volume is large.

Saviynt Identity Cloud's customer support and implementation services require enhancements.

Saviynt Identity Cloud Pros review quotes

Chief Technology Officer at a tech services company with 201-500 employees

Mar 3, 2020

Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS.

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Senior Architect at a consultancy with 10,001+ employees

Apr 1, 2020

This product works well out of the box and if you don’t want to do a lot of configuration then this is the best tool.

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Principal Consultant at a tech services company with 51-200 employees

Jul 26, 2020

It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product.

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Saviynt Identity Cloud

Free Report: Saviynt Identity Cloud Reviews and More

Learn what your peers think about Saviynt Identity Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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reviewer1421280

Identity and Access Management Specialist at a non-tech company with 10,001+ employees

Sep 16, 2020

The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources.

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reviewer1645971

Product Owner Identity & Access Management at a tech services company with 5,001-10,000 employees

Aug 25, 2021

We have found the implementation process to be very easy.

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Irappa Hosamani

Manager at a computer software company with 10,001+ employees

Jan 17, 2022

Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications.

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reviewer1710252

manager at a retailer with 10,001+ employees

Apr 25, 2022

The feature that we use the most is the global, third-party user management.

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SS

IAM Architecht

May 3, 2022

It's easy to manage and easy to use; a simple tool for end-users.

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NJ

Implementation Engineer at a tech services company with 5,001-10,000 employees

May 13, 2022

It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click.

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MB

Manikanta Prasad Boinapally

Identuty IT Consultant

May 16, 2022

The workflow in Saviynt is easier compared to other tools. It's pretty straightforward.

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Saviynt Identity Cloud Cons review quotes

Chief Technology Officer at a tech services company with 201-500 employees

Mar 3, 2020

Saviynt cannot customize based on customer needs.

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Senior Architect at a consultancy with 10,001+ employees

Apr 1, 2020

The biggest drawback is that for every change you want to make, you have to go back to them and ask for it.

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Principal Consultant at a tech services company with 51-200 employees

Jul 26, 2020

In terms of improvement, it's really just a matter of them getting more mature. It's a relatively new solution and they probably need to streamline a few of the processes as they mature. But there are not too many problems.

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Saviynt Identity Cloud

Free Report: Saviynt Identity Cloud Reviews and More

Learn what your peers think about Saviynt Identity Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,928 professionals have used our research since 2012.

reviewer1421280

Identity and Access Management Specialist at a non-tech company with 10,001+ employees

Sep 16, 2020

The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product.

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reviewer1645971

Product Owner Identity & Access Management at a tech services company with 5,001-10,000 employees

Aug 25, 2021

The configuration process at the beginning can be difficult, depending on the complexity of the company.

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Irappa Hosamani

Manager at a computer software company with 10,001+ employees

Jan 17, 2022

The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications.

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reviewer1710252

manager at a retailer with 10,001+ employees

Apr 25, 2022

The customer support and implementation services need to be improved.

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SS

IAM Architecht

May 3, 2022

We sometimes experience performance issues when the solution fails to process the data between two different applications.

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NJ

Implementation Engineer at a tech services company with 5,001-10,000 employees

May 13, 2022

It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part.

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MB

Manikanta Prasad Boinapally

Identuty IT Consultant

May 16, 2022

An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing.

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Show 10 more reviews (out of 26)

Product Categories

Product Categories

Identity Governance Administration (IGA)

Privileged Access Management (PAM)

Identity and Access Management

Non-Human Identity Management (NHIM)

Identity Security and Posture Management (ISPM)

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Product Categories

Product Categories

Identity Governance Administration (IGA)

Privileged Access Management (PAM)

Identity and Access Management

Non-Human Identity Management (NHIM)

Identity Security and Posture Management (ISPM)

Popular Comparisons

Popular Comparisons

CyberArk Privileged Access Manager vs Saviynt Identity Cloud

SailPoint Identity Security Cloud vs Saviynt Identity Cloud

Okta Platform vs Saviynt Identity Cloud

Omada Identity vs Saviynt Identity Cloud

One Identity Manager vs Saviynt Identity Cloud

One Identity Active Roles vs Saviynt Identity Cloud

One Identity Safeguard vs Saviynt Identity Cloud

BeyondTrust Endpoint Privilege Management vs Saviynt Identity Cloud

Silverfort vs Saviynt Identity Cloud

Veza vs Saviynt Identity Cloud

Oracle Identity Governance vs Saviynt Identity Cloud

Delinea Privileged Access Service vs Saviynt Identity Cloud

Teleport vs Saviynt Identity Cloud

Symantec Identity Governance and Administration vs Saviynt Identity Cloud

OpenText Identity Manager vs Saviynt Identity Cloud

See all alternatives