SentinelOne Singularity Cloud Security Reviews

We utilize SentinelOne Singularity Cloud to safeguard our clients from viruses and to perform forensic analysis on threats.

We are a service integrator in the public sector in Italy, and we implemented SentinelOne Singularity Cloud because we lacked an antivirus solution.

The real-time detection and response capabilities of SentinelOne Singularity Cloud are excellent. We have implemented automated remediation on the Singularity platform. I have tested this on both our tenant and our customers' tenant, and we haven't encountered any issues with this method.

Singularity offers profound forensic visibility, which proves highly advantageous for in-depth analysis of events. Through a single console, we can observe comprehensive event details from start to finish.

The historical data record provided by Singularity after an attack is valuable. It allows us to identify any misconfigurations and has assisted us in rectifying errors during the deployment of group policies in Active Directory. This capability helps us manage group policies more effectively, particularly in terms of security policy deployment.

SentinelOne Singularity Cloud has been immensely helpful in mitigating issues for us. Our organization consists of approximately five hundred employees, including technicians and administrators, and Singularity has played a vital role in safeguarding our organization.

It has helped us reduce our MTTD. 

Singularity helps us reduce our MTTR.

We have saved time. The automatic remediation helped me a lot when an event occurred, as it analyzed and remediated the issue automatically. This saved a significant amount of time.

Singularity operates smoothly and does not cause our laptops to experience any performance degradation, which has been very beneficial.

Deploying SentinelOne Singularity Cloud is a simple process that requires only three clicks. 

The management console is highly intuitive to comprehend and operate.

The cost has the potential for improvement. I would appreciate it if the full edition could be made more affordable, allowing me to upgrade from the intermediate version.

I have been using SentinelOne Singularity Cloud for one and a half years.

SentinelOne Singularity Cloud is incredibly reliable. I have never come across a crash or experienced any downtime. I have never needed to initiate a support case.

The SentinelOne Singularity Cloud exhibits high scalability. We only need to incorporate licenses to facilitate scaling, eliminating concerns regarding servers or databases, as it functions as a cloud-based platform.

The initial setup is straightforward because the platform is cloud-based, allowing accessibility from anywhere, and deploying the agent is as easy as clicking three times.

Two people were involved in the deployment.

We are a system integrator and we implemented the solution in-house.

As a partner, we receive a discount on the licenses. Currently, we possess over 250 licenses, but there is potential for the licenses to become even more affordable.

We evaluated various products such as Trend Micro, Symantec, and Sophos. SentinelOne Singularity Cloud stood out among the solutions we evaluated as the easiest to manage and with the best performance.

I rate SentinelOne Singularity Cloud a nine out of ten.

SentinelOne is a novel form of endpoint detection and response that has assisted us in effectively managing our clients and servers. It provides us with substantial visibility and aids in safeguarding our infrastructure against emerging threats.

Regarding maintenance, I check the event logs every two weeks, in addition to reviewing emails, and I update the schedule to manage the agents.

The interoperability with third-party solutions is good. We don't have any compatibility issues.

SentinelOne Singularity Cloud is updated bi-weekly or monthly and the signature to the client is updated every two days.

Evaluating SentinelOne Singularity Cloud is made simple by installing the client and logging into the console.

SentinelOne's Singularity Cloud Security streamlines our cloud security by minimizing false positives. Previously, we were inundated with alerts from various sources like AWS Cloud and Microsoft Defender, making it difficult to distinguish real threats. Now, with Singularity's cloud-native security, I can confidently address genuine threats and efficiently alert my team about relevant Defender policies.

We implemented Singularity Cloud Security to reduce the number of false positive alerts we were receiving.

I would rate the ease of use a seven out of ten.

The Proof of exploitability in evidence-based reporting helps us during our investigations.

The IaC scanning helps identify preproduction issues.

By analyzing alerts from various channels against our defined security policies, Singularity Cloud Security significantly reduces false positives. This allows our team to focus on real threats, and when a rare false positive does occur, we can quickly notify the security team to refine the relevant policy.

Our false positives have been reduced by over 80 percent.

It has improved our risk posture.

Singularity Cloud Security has improved our mean time to detect by 20 percent and has improved our remediation time by allowing us to see the details of the vulnerabilities in one place.

Singularity Cloud Security has saved our engineers around 25 minutes of time.

The key strength of Singularity Cloud Security lies in its ability to pinpoint vulnerabilities in our cloud accounts and identify suspicious activity that warrants further investigation.

Unlike Prisma, which schedules feature additions for its next roadmap release, Singularity prioritizes user feedback and strives to implement feature requests as quickly as possible.

Singularity Cloud Security currently lacks a break-glass account function, which is a critical component for implementing Single Sign-On as it allows for regaining access in emergencies.

I have been using Singularity Cloud Security by SentinelOne for one year.

I would rate the stability of Singularity Cloud Security six out of ten. There are times when I click on a topic and it freezes.

I would rate the scalability of Singularity Cloud Security seven out of ten.

The response time needs improvement.

Neutral

I would rate Singularity Cloud Security by SentinelOne eight out of ten.

There are ten users in our organization.

No maintenance is required from our end.

I recommend Singularity Cloud Security. After using the solution for a year and a half, our organization has found it valuable in identifying vulnerabilities within our environment.

Our cloud security posture management is handled by SentinelOne Singularity Cloud Security.

To prevent cloud misconfigurations and developer code errors, we implemented SentinelOne Singularity Cloud Security as a safeguard.

SentinelOne Singularity Cloud Security is deployed as a SaaS.

The UI is easy to navigate and user-friendly even for users with limited experience.

SentinelOne Singularity Cloud Security is easy to use.

The evidence-based reporting is good for helping prioritize and solve important cloud security issues.

Agentless vulnerability scanning simplifies vulnerability discovery across our entire cloud infrastructure, even in multi-cloud environments. This means we can see all our scan results in a unified view.

SentinelOne Singularity Cloud Security's proof of exploitability in evidence-based reporting is important because it helps us easily identify issues.

The offensive security engine is handy for verifying actual exploit paths and prioritizing breach potential. We can identify the issues easily and check with the developers to mitigate them.

The IaC scanning helps with identifying preproduction issues in templates and container configuration files.

SentinelOne Singularity Cloud Security has improved our ability to see and understand our cloud environment. By adhering to compliance regulations, we were able to identify areas where we had blind spots.

It has helped reduce the number of false positives by 60 percent. We have a whitelisting option that makes it easy to avoid false positives.

SentinelOne Singularity Cloud Security has strengthened our overall security posture by both enhancing our environment's security and proactively identifying misconfiguration.

SentinelOne Singularity Cloud Security has reduced our mean time to detection by 90 percent.

SentinelOne Singularity Cloud Security has reduced our mean time to remediation by 90 percent.

SentinelOne Singularity Cloud Security has affected the collaboration among our cloud security, application developers, and AppSec teams.

The collaboration has saved engineering 80 percent of their time. 

The most valuable features of SentinelOne Singularity Cloud Security are cloud misconfiguration, Kubernetes, and IaC scanning.

A beneficial improvement for SentinelOne Singularity Cloud Security would be integration with Jira, allowing for a more streamlined ticketing system.

I have been using SentinelOne Singularity Cloud Security for two years.

I would rate the stability of SentinelOne Singularity Cloud Security nine out of ten.

I would rate the scalability of SentinelOne Singularity Cloud Security ten out of ten.

SentinelOne Singularity Cloud Security's support is my favorite. They are easy to contact.

Positive

In the past, we relied on an open-source CSPM tool, but it lacked functionality beyond basic cloud misconfiguration detection. This necessitated using additional tools to address our broader security needs.

The deployment took two months and involved four people.

We have saved a lot of time and resources using SentinelOne Singularity Cloud Security.

The cost for SentinelOne Singularity Cloud Security is average when compared to other CSPM tools.

Having experience with both Prisma Cloud and SentinelOne Singularity Cloud Security, I found SentinelOne Singularity Cloud Security to be the superior solution.

I would rate SentinelOne Singularity Cloud Security nine out of ten.

We have under 50 SentinelOne Singularity Cloud Security users within our organization and it is deployed in one location.

No maintenance is required on our end.

I recommend SentinelOne Singularity Cloud Security to others.

We use SentinelOne Singularity Cloud Security as our Cloud Security Posture Management tool.

SentinelOne Singularity Cloud Security is easy to use. While some features, like advanced graphics and custom drag-and-drop filters, might have a learning curve, most functionalities are intuitive. Clicking on "Asset Inventory" provides a clear list of all our assets. The filters are logically organized by resource type, account ID, and other relevant categories. In short, most of the platform is straightforward, allowing users to become comfortable within 15 minutes. However, advanced capabilities like custom visualizations and automated filtering through drag-and-drop may require additional time to master.

SentinelOne Singularity Cloud Security creates a comprehensive inventory of all resources within our cloud infrastructure. It automatically identifies any misconfigurations for each of these resources. The easy-to-track capabilities are further enhanced by automatic integration with Jira. Additionally, SentinelOne Singularity Cloud Security serves as the primary source of evidence for audits and compliance purposes. It documents the resources we identified with misconfigurations and demonstrates that we have rectified them. This functionality simplifies the process of providing evidence to auditors.

We experienced the benefits of SentinelOne Singularity Cloud Security immediately after onboarding our entire Cisco setup. However, there was likely a waiting period of up to six hours for the platform to fully populate with information about our infrastructure, resources, and so on. Despite this wait, some immediate benefits were gained. SentinelOne Singularity Cloud Security likely identified a list of potential misconfigurations across our accounts. This provided a starting point for further investigation and remediation. Of course, to fully leverage SentinelOne Singularity Cloud Security's capabilities, we might need to integrate it with our existing external tools. However, the initial onboarding process itself yielded some valuable insights.

SentinelOne Singularity Cloud Security reduces the number of false positives we encounter. Initially, we relied heavily on custom engineering, which created a lot of noise. The code might not have been scalable, or it might have only triggered under specific conditions. We struggled to manage this custom tooling as our environment grew. When we considered scaling our operations, we realized this approach wouldn't be sustainable. SentinelOne Singularity Cloud Security provided a well-designed system that addressed these challenges. Even during configuration, SentinelOne Singularity Cloud Security can determine if something is misconfigured or not. However, SentinelOne Singularity Cloud Security also allows us to suppress findings that might be flagged as security vulnerabilities in a traditional sense, but are expected behavior in our specific context. For example, we might have developed a custom way to handle a specific situation like a three-bucket container for a site. SentinelOne Singularity Cloud Security allows us to suppress these findings, resulting in a significant reduction in false positives. Integration with SentinelOne Singularity Cloud Security was very straightforward. Furthermore, suppression occurs at the source where misconfigurations are generated. This eliminates the need for an additional filtering layer. Imagine having 100 issues to address, and needing to manually filter out the ones that are not genuine issues. SentinelOne Singularity Cloud Security takes care of this filtering within the platform itself.

SentinelOne Singularity Cloud Security has improved our risk posture by giving us greater visibility into our infrastructure. This includes niche resources and misconfigurations that we weren't previously tracking or aware of. Unlike traditional tools that focus on specific resources or make assumptions, SentinelOne Singularity Cloud Security performs a holistic scan of our entire account. This has given us a much better understanding of our current attack surface. Once these vulnerabilities were identified, we were able to prioritize and remediate them, leading to a long-term improvement in our overall security posture.

SentinelOne Singularity Cloud Security has reduced our mean time to remediation. It's slightly better than our previous approach because we were also scanning daily. However, SentinelOne Singularity Cloud Security also includes scanning for many more resources than we were managing ourselves. So, while the time to fix individual problems might be similar, perhaps slightly less, the reports generated by SentinelOne Singularity Cloud Security are more comprehensive and complete than what we had before. Additionally, SentinelOne Singularity Cloud Security helped us identify a number of additional resources that need fixing, which we weren't adequately tracking in the first place. Once a problem is identified and confirmed as a true positive, it takes no more than 15 minutes to fix it.

SentinelOne Singularity Cloud Security facilitates collaboration between our teams. We have three main groups: application security, infrastructure security, and compliance. The infrastructure team handles the entire SentinelOne Singularity Cloud Security process, from generating reports and onboarding resources to acting on them. This has streamlined our workflow by consolidating everything into a single view. I now have all the information I need in one place. However, it's important to note that our application security team doesn't currently interact with SentinelOne Singularity Cloud Security.

The most valuable features of SentinelOne Singularity Cloud Security are the asset inventory and issue indexing. Once I've onboarded all the cloud accounts I want to manage with SentinelOne Singularity Cloud Security, it can automatically create an inventory of all resource types across AWS. Additionally, it can identify misconfigurations for those specific resources.

Another key feature we appreciate is the ability to create custom rules for up to ten users. This functionality is useful because SentinelOne Singularity Cloud Security also collects generic information and metadata about each resource. This allows for granular filtering. For example, we can easily query to find only servers with a specific tag. This filtering capability is valuable for investigations, ad-hoc queries, and data gathering.

Finally, the integration module deserves mention as well. We use Jira internally to track all our tools, security reviews, and bugs. SentinelOne Singularity Cloud Security can directly push issues to Jira, making it very easy for us to track them. This eliminates the need to constantly return to the SentinelOne Singularity Cloud Security platform to see which issues were generated.

SentinelOne Singularity Cloud Security can be improved by developing a comprehensive set of features that allow for automated workflows. While the current dashboard is functional, it could be made more actionable by incorporating additional functionalities. For instance, drag-and-drop functionality would simplify the creation of integrations. Additionally, valuable data can be retrieved from the platform using APIs and displayed on the dashboard, potentially using tools like Tableau for visualization. This is just one example, but it highlights the potential for expanding SentinelOne Singularity Cloud Security's capabilities by enabling greater integration with other tools, even those not currently supported.

I have been using SentinelOne Singularity Cloud Security for six months.

There was a phase where we built a proof of concept using the SentinelOne Singularity Cloud Security platform to understand if it could directly address the problems we're currently facing. After finalizing the POC, we conducted testing and identified a baseline for future comparisons. Then, we moved into the implementation phase, and now the system is fully operational.

SentinelOne Singularity Cloud Security is stable.

SentinelOne Singularity Cloud Security is scalable. We have not encountered any issues with the number of accounts and services we are using.

Previously, we managed our cloud security posture with in-house solutions built using open-source tools and custom code. However, as the number of accounts grew, this approach became difficult to scale and maintain. Additionally, the reporting capabilities of our custom tools didn't meet the increasingly stringent compliance requirements. To address these challenges, we sought an external, vendor-managed Cloud Security Posture Management tool.

The initial deployment of SentinelOne Singularity Cloud Security was easy because their implementation team collaborated closely with one of our cloud security engineers. Since there were no agents or software to install, onboarding accounts simply involved creating a role for them. This role grants the platform read-only access to our infrastructure. The process is very streamlined; our team can onboard an entire account within minutes. However, the first time an account is onboarded, it takes some time to ingest all of its resources and information.

The entire deployment took less than a week. This included not only onboarding accounts but also gaining a holistic understanding of the platform and its capabilities. SentinelOne Singularity Cloud Security also came to our office to showcase the modules we could leverage and how we could use them effectively. Since this was our first time working with SentinelOne Singularity Cloud Security, our team actively collaborated with them to resolve any issues we encountered.

One engineer from our organization worked with a team from SentinelOne Singularity Cloud Security to implement the solution.

Pricing is based on modules, which was ideal for us. We weren't interested in the platform's full capability at first. Our priority was to establish foundational practices like maintaining an asset inventory and identifying misconfigurations. We then aimed to streamline these processes. Thankfully, SentinelOne Singularity Cloud Security's modular pricing allowed us to pay for only the features we needed, unlike Wiz. With Wiz, we would have paid for the entire platform upfront, potentially leaving us with unused features. This would have been a poor return on investment, especially considering Wiz's high cost. In essence, their pricing model wouldn't have suited our needs. Even if we had eventually used all of SentinelOne Singularity Cloud Security's features, the initial cost would still have been lower than Wiz in the long run.

After evaluating several options, including SentinelOne Singularity Cloud Security and Wiz, we determined that SentinelOne Singularity Cloud Security was the best fit for our needs, particularly in terms of cost. SentinelOne Singularity Cloud Security provides a comprehensive view of potential security issues in our cloud infrastructure, allowing us to map them to relevant compliance frameworks, custom security requirements, or internal engineering standards. This enables us to effectively track and remediate these issues, ensuring a more secure cloud environment.

The Wiz platform offered a wide range of features that weren't essential for our current needs. For instance, they provided data security and AI-powered security posture management. However, our current security maturity level wouldn't allow us to fully utilize these capabilities. Additionally, Wiz is a comprehensive platform, and individual modules aren't available separately. In contrast, SentinelOne Singularity Cloud Security allowed for closer collaboration. They could customize the platform's functionalities to meet our specific requirements. Moreover, SentinelOne Singularity Cloud Security was significantly more cost-effective. While I can't recall the exact price difference, it was a substantial saving. Furthermore, SentinelOne Singularity Cloud Security's support team was incredibly responsive. They were receptive to our suggestions for features that might be beneficial in the future. This flexibility, along with the platform's affordability, ultimately led us to choose SentinelOne Singularity Cloud Security.

I would rate SentinelOne Singularity Cloud Security eight out of ten.

We initially considered the agentless vulnerability scanning as a cloud security management tool, not a host-based security solution. Therefore, we opted against installing agents. Instead, we simply connected our AWS accounts through IAM, allowing the scanner to comprehensively scan all necessary resources and gather the required information.

The maintenance is taken care of by SentinelOne Singularity Cloud Security directly.

Before deploying SentinelOne Singularity Cloud Security, it's important to fully understand all its capabilities. While we're currently using one specific feature, SentinelOne Singularity Cloud Security offers a wide range of functionalities. Gaining a clear internal understanding of your specific needs for SentinelOne Singularity Cloud Security will help you determine the optimal model. Focusing solely on features without a defined purpose can lead to unnecessary costs. It's more efficient to obtain a quote for the model that aligns with your current needs. As your requirements evolve, you can then expand functionality by integrating additional modules.

We use the solution for security and monitoring. It helps maintain compliance standards. Multiple policies can be mapped and evaluated and alerts can trigger your attention.

We're using multiple cloud environments and multiple providers, such as AWS, Azure, GCP, and Postgres. It helps us manage multi-cloud security.

The UI is very good. The solution offers very good adaptability.

Its ease of use is pretty good. After using it for nine months, I'm pretty comfortable with it.

The evidence-based reporting helps us prioritize and solve issues. This is a feature that is missing from most platforms.

We use agentless vulnerability scanning. It's a good aspect of the product.

The proof of exploitability and evidence-based reporting are excellent. They gave me a detailed idea of what was exposed. 

We use the infrastructure as code scanning. It really helps manage the policies, which I have been working on. 

The compliance capabilities are helping me most of all. The reports and alerts we get help manage everything and act on issues.

We've reduced the number of false positives we receive by 35% or so.

We've reduced our time to detect by about 20%.

It does take time to remediate, however, we've saved time in terms of time to remediate since we get more details around alerts and can go in and look and solve issues. We've reduced our mean time to remediation by about 30% to 35%.

It can be complex to use at the outset. 

They could have better support. We've had support issues in the past. They need more experienced support personnel. 

I've been using the solution for 8 to 9 months.

The stability is okay, however, it needs more maturity. 

We have 2 to 3 users on the solution currently. We have it in one location right now. 

The scalability depends on the integration.

Technical support has room for improvement. 

Neutral

We did previously use a different solution. We used Prisma. It did offer good pricing and good scalability.

The initial setup only took about 1 week. I was not directly involved in the customer onboarding process. 

The solution does not require any maintenance. 

We see an ROI in the fact that we can better map our best practices. From a security perspective, we're saving around 30% to 40% and we're able to implement more best practices.

The pricing is pretty good. It's comparable to or better than others on the market.

I'm a partner.

The solution is cost-efficient, yet it needs more support accessibility. However, I would recommend this solution to others. I'd rate the product 5 out of 10 overall. 

In our organization, we use SentinelOne Singularity Cloud Security for infrastructure security purposes. It secures our infrastructure, data, and everything. That's the primary use case for this.

It is very useful and easy to use for beginners as well as pros. From a beginner's perspective, its dashboard is very convenient, and the UI/UX is very easy to understand.

Regarding proof of exploitability in SentinelOne Singularity Cloud Security, when a developer makes a repository public, it identifies issues in minutes. If the repository has some hardcoded secrets, they would cause problems for us because anybody on the internet could access it. Those keys could allow the exploitation of the systems. SentinelOne Singularity Cloud Security catches the issues quickly. The same applies to a public bucket. One of our DevOps engineers made it public which had many files in it. SentinelOne Singularity Cloud Security was on top of it. The solution has an automated workflow that blocks such misconfigurations.

We primarily use infrastructure as code scanning for cloud security posture management, but the solution also provides capabilities for identifying hardcoded secrets in the source code. It covers Kubernetes security with around 20 to 35 members from security and DevOps being users of this solution.

It has reduced our mean time to detect by 30% to 40%. Our mean time to remediate is also reduced by 20% to 30%.

The compliance monitoring feature of SentinelOne Singularity Cloud Security gives us a report with a compliance score to ensure we meet certain regulatory standards. We can show our compliance as a percentage, and we do this to demonstrate that we are serious about security and for audit purposes. That is the best feature I appreciate.

SentinelOne Singularity Cloud Security is an excellent CSPM tool, but its CWPP features need improvement, and there is scope for more application security posture management features. There aren't many ASPM solutions on the market, and the existing ones are costly. I would like to see SentinelOne Singularity Cloud Security develop into a single pane of glass for ASPM and CSPM, and the feature I'd like to see is runtime protection.

I have been using it for around two years.

We have experienced some dashboard lagging issues.

I contacted their technical support when we faced an issue on the dashboard. Sometimes it gets laggy, and we conversed with the customer support team. They informed us it was some network issue and guided us very informatively and usefully. I would rate the support a nine out of ten.

Positive

I personally did not use any alternative to SentinelOne Singularity Cloud Security.

The initial installation is easy. It takes around two to three days to fully deploy it.

We had seven to eight people.

It requires maintenance after deployment, but that is not handled by me. There is a separate team, the InfoSec team, which manages the maintenance.

I would rate SentinelOne Singularity Cloud Security a nine out of ten.

We have a wide array of applications. It extends beyond mere container and threat management; in fact, we extensively utilize it across all facets of our cloud data management. It offers comprehensive security for our entire infrastructure, encompassing containers, Kubernetes, cloud services, and more. Its scalability is particularly beneficial for our operations.

We receive Slack alerts for any vulnerable resources within our inventory. These alerts indicate if a particular resource is vulnerable and requires attention, ensuring timely action for remediation. Additionally, critical events are promptly communicated to us, enhancing our overall security posture.

Furthermore, we are provided with compliance metrics, allowing us to gauge our level of adherence to regulatory standards and guidelines.

Cloud Native Security's automation features have revolutionized our approach to cloud-native security, making it a standout solution in the market. With its seamless automation capabilities and timely alert notifications, Cloud Native Security ensures that we stay ahead of potential vulnerabilities, providing peace of mind in our dynamic cloud environment.

One of Cloud Native Security's greatest strengths lies in its ability to streamline compliance management. While specific controls are not directly provided, Cloud Native Security's automated assessment of our cloud and server infrastructure empowers us to maintain compliance effortlessly. The platform offers comprehensive insights into our compliance status, allowing us to identify areas for improvement and scale up our operations with confidence.

During our initial implementation, Cloud Native Security proved invaluable in tackling the challenges posed by our extensive resource inventory. By providing a detailed breakdown of resource utilization and associated vulnerabilities, Cloud Native Security enabled us to take proactive measures to enhance our security posture. The intuitive dashboard interface offers granular control and simplifies decision-making, sparing us the burden of manual inspections.

Cloud Native Security's automated auditing feature sets it apart, offering a comprehensive overview of our cloud resources with minimal effort. The asset inventory feature provides detailed insights into resource usage, ensuring that no stone is left unturned in our quest for security and compliance excellence. While there may be a slight learning curve initially, Cloud Native Security's user-friendly interface makes navigation a breeze over time.

The evidence-based reporting functionality of Cloud Native Security is a game-changer, allowing us to prioritize and address critical security issues efficiently. While occasional false positives may occur, Cloud Native Security's continuous improvement efforts ensure that such instances are minimal and swiftly addressed. Integration with our existing security infrastructure further enhances its capabilities, providing a holistic approach to our security strategy.

Overall, Cloud Native Security has been instrumental in fortifying our risk posture and facilitating our growth trajectory. With a significant reduction in mean time to detect issues and improved visibility for our development teams through DevSecOps integration, Cloud Native Security has truly become an indispensable asset in our security arsenal.

While we do encounter occasional false positives, we appreciate Cloud Native Security's efforts to address this issue.

In terms of improvement, we believe there's room for enhancing the comprehensiveness of their rule sets. Specifically, if we have unique requirements for our cloud security and need to establish custom rule sets, we require more comprehensive options than currently available. While Cloud Native Security has provided a feature for this purpose, its implementation is currently challenging. We see this as an area for improvement where Cloud Native Security could refine its offerings to better meet the diverse needs of its users.

I've been using the solution for 1.5 years. 

We have not found any glitches or suffered any downtime. 

Currently, we have approximately three platform engineers actively utilizing the solution.

The solution demonstrates excellent scalability and offers considerable flexibility.

Technical support is good. They help us out on certain details. We can submit tickets in order to get assistance. 

Positive

Previously, we didn't employ a different solution; instead, we relied on various open-source tools. While these tools weren't direct competitors, their functionalities didn't fully align with what we needed. Since adopting this solution, we've witnessed significant improvements in scaling our security measures effectively.

The initial onboarding process for Cloud Native Security resources presented some challenges, albeit manageable ones. However, the deployment itself was remarkably swift, typically taking only 15 to 20 minutes. Incorporating Cloud Native Security into our original deployment was crucial for establishing permissions effectively. To manage power demand efficiently, we required running scripts consistently.

As a Software as a Service (SaaS) solution, deployment to multiple locations wasn't necessary. Cloud Native Security is hosted on their cloud platform, eliminating concerns about maintenance or internal management on our end. We can rely on the provider for seamless operation without the need for internal intervention.

The pricing is fair, as it is determined by the resources we utilize. We have the flexibility to adjust our resource usage according to our needs.

Prior to implementing this solution, we didn't assess any other options.

Currently, the market offers numerous products for cloud-native security. Despite the abundance of choices, we received excellent guidance with this solution. The support provided was invaluable, demonstrating their strength in customer success.

As end users, we don't maintain a direct relationship with the company.

I highly recommend this solution to fellow users.

In terms of rating, I would give the solution a solid 9 out of 10.

We have deployed SentinelOne Singularity Cloud Workload Security to our servers and clients. 

Singularity's real-time detection and response capabilities so far have been great.

I like the way we have options in how we set up the automated remediation. We can set it up to automatically take action, or we can set it up to just flag or let us know that there is something that needs to be investigated. It has been really good in that regard. There are many, many options in how we can configure it, and I have liked that quite a lot.

Compared to my previous solution, I am more comfortable with SentinelOne Singularity Cloud Workload Security. I was always concerned that the previous solution was not catching everything. There were a lot of false positives, and there were several cases where it did not catch everything. Even when it did catch something, the logging and forensic details were very limited. SentinelOne Singularity Cloud Workload Security is the opposite of that. It gives us deep visibility into what is going on and what has happened. The mediation is great, and the logging is much more detailed. It has been a huge improvement over what I was using before. Singularity Cloud Workload Security has given me peace of mind.

To date, all threats detected were false positives or test threats. No actual threats have been encountered, but test threats were detected quickly.

One thing I particularly like about Singularity Cloud Workload Security is that it supports older legacy operating systems that we have been unable to eliminate. This is a valuable feature that other clients do not offer.

The visibility is the best part of the solution. To see exactly what's going on in all the clients, and processes that are running, I have got a few false positives, but those are relatively easy to investigate and remedy, and flag them as false positives.

We use Singularity Cloud Workload Security with Citrix and a non-persistent VDI. It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear. We eventually got it sorted out with the help of support, and I give credit to SentinelOne for that.

I have been using SentinelOne Singularity Cloud Workload Security for ten months.

I have not experienced any stability issues, client issues, or rogue agents causing problems. I have also not had any crashes. Overall, it has been great.

We have a relatively small environment, with fewer than a hundred endpoints deployed. So, scalability is easy for us. I don't know how it would work with thousands or even tens of thousands of clients, but I haven't had any issues so far.

The technical support is helpful.

Positive

Our previous solution, Trend Micro Worry-Free, in comparison, is quite poor. It did not give me very good visibility into what was happening with my clients, on the network, or what processes were running. If something happened, I was very limited in my ability to figure out what happened. In other words, the forensic capabilities of my previous solution were lacking.

There is no way to compare the turnaround time of obtaining telemetry data between the two solutions because Trend Micro Worry-Free did not provide any telemetry data. We would receive an email about a possible virus, but when we logged into the system to view the logs, there would be nothing there. Or, it would tell us that there was a virus, but it would not tell us which client was infected until we logged into the console. It was lacking in so many areas.

During the deployment, we conducted a test case. One of SentinelOne's sales engineers assisted us in setting up the software, configuring everything, and setting up notifications. They walked us through the process of setting everything up to my liking and how they would recommend setting up the software. They were instrumental in helping us deploy the system, and all of their assistance was included in the price of the system. We did not have to pay any additional fees. I found their assistance to be very helpful.

Without SentinelOne's help, the initial setup would likely be very complex. There are many options for configuring the product, which can be both beneficial and detrimental. On the one hand, it is beneficial if we are familiar with the software and know how to best configure it. This flexibility is a great advantage. On the other hand, if we are coming from a different product and do not know SentinelOne's software, it would be very helpful to have their assistance in walking us through the setup process and recommending a configuration.

I was the only person from our organization involved in the deployment.

I wasn't sure what to expect from the pricing, but I was pleasantly surprised to find that it was a little less than I thought.

I also evaluated Carbon Black. I read a lot of reviews, both official and user-generated, to learn what people were saying about the product. What really drew me to SentinelOne was its legacy software support. This was a key factor for me, and it helped me eliminate some of the other options.

I would rate Singularity Cloud Workload Security eight out of ten.

The software itself is very good. Singularity Cloud Workload Security provides deep visibility and support. I have found the support team to be very responsive and helpful whenever I have engaged with them.

One of our requirements was that the solution was simple enough for me to maintain myself without spending a lot of time managing the software. There are software agent packages that become available, and I need to go in and approve them and push them out. There are occasional false positives, but overall, it's not a lot of work.

For straightforward clients on a PC or laptop, Singularity Cloud Workload Security works well. However, in edge-case scenarios like ours with Citrix and non-persistent VDI, we need to test it out to see if it works well enough in our environment. We had some initial problems getting it started, but we were able to resolve them. So, my advice is that if the scenario is straightforward, there should be no problems.