SentinelOne Singularity Cloud is on our computers and servers, mainly for threat hunting. I use it to ensure our devices remain healthy and are virus-free, ransomware-free, and threat-free.
IT Director at a government with 51-200 employees
Helps keep the environment safe and is easy to deploy and maintain
Pros and Cons
- "It is scalable, stable, and can detect any threat on a machine. It uses artificial intelligence and can lock down any virus."
- "The main area for improvement I want to see is for the platform to become less resource-intensive. Right now, it can slow down processes on the machine, and it would be a massive improvement if it were more lightweight than it currently is."
What is our primary use case?
How has it helped my organization?
We've felt more comfortable having SentinelOne Singularity Cloud because we've had a safer environment. The benefits from the platform were immediate.
What is most valuable?
What is most valuable in SentinelOne Singularity Cloud is that it can detect any threat on a machine or is being installed on a machine, so it is a platform that helps keep the environment safe.
I also found the real-time detection and response capabilities of SentinelOne Singularity Cloud impressive because it is a platform that uses artificial intelligence to determine what is normal and what is abnormal and can lock down any virus it may encounter.
SentinelOne Singularity Cloud has good automated remediation capabilities. It can catch threats that other antiviruses do not.
The platform also has a very good deep visibility feature, enabling you to run scans and find what you need.
SentinelOne Singularity Cloud provides excellent historical data to find what you need.
The platform reduced my organization's mean time to detect and mean time to remediate anywhere from a week to sixty days.
SentinelOne Singularity Cloud also helped free up SOC staff, enabling staff to work on other projects or tasks. Through the platform, the team does not have to spend as much time trying to go through different objects on the machines manually.
SentinelOne Singularity Cloud hasn't had a direct, everyday impact on my organization's productivity. What it has an impact on is uptime whenever there is a threat on a computer because it blocks it.
The platform has good interoperability with third-party solutions and integrates smoothly.
SentinelOne Singularity Cloud is able to support my organization's ability to innovate. It is good in that aspect, though I have yet to work with that extensively.
What needs improvement?
SentinelOne Singularity Cloud sometimes has false positives, but the main area for improvement I want to see is for it to become less resource-intensive. Right now, it can slow down processes on the machine, and it would be a massive improvement if it were more lightweight than it currently is.
Buyer's Guide
SentinelOne Singularity Cloud Security
September 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,956 professionals have used our research since 2012.
For how long have I used the solution?
I've been working with SentinelOne Singularity Cloud for about three years.
What do I think about the stability of the solution?
I found SentinelOne Singularity Cloud stable.
What do I think about the scalability of the solution?
SentinelOne Singularity Cloud is scalable, and it is pretty seamless in terms of autoscaling based on my organization's workload demands.
How are customer service and support?
I have not contacted the SentinelOne Singularity Cloud technical support team.
Which solution did I use previously and why did I switch?
My organization used Windows Defender but switched because SentinelOne Singularity Cloud was more robust.
Due to its notifications, you can also have the turnout time of obtaining telemetry data from SentinelOne Singularity Cloud automatically, so you do not have to watch it constantly to see the data. The platform automatically shuts down the computer, takes it off the network, and then reports to you versus Windows Defender, which requires you to do a little more research into the items, as it did not provide as much information.
How was the initial setup?
I was involved in the initial setup of SentinelOne Singularity Cloud, which I found pretty straightforward.
What about the implementation team?
We worked with a consultant in implementing SentinelOne Singularity Cloud.
Only two people were involved, and the process took about two weeks.
What was our ROI?
I believe there is ROI from SentinelOne Singularity Cloud because of its impact on productivity through its ability to remediate and self-resolve some of the items.
What's my experience with pricing, setup cost, and licensing?
I have no information on how much SentinelOne Singularity Cloud costs.
Which other solutions did I evaluate?
We did not evaluate other options before choosing SentinelOne Singularity Cloud.
What other advice do I have?
If someone were to tell me that they do not believe they need SentinelOne Singularity Cloud because they have a continuous security monitoring solution in place, I would disagree because, with the SentinelOne Singularity Cloud platform, you can allow or disallow items within the machine. It automatically disconnects the machine from the network, helping you determine what is happening.
My organization works with the cloud version of the platform. It is deployed in multiple departments, and about four hundred users work with the endpoints.
SentinelOne Singularity Cloud requires maintenance, but it's not difficult to maintain.
Only one person takes care of the maintenance of the platform.
My advice to other users who would like to start working with SentinelOne Singularity Cloud is that I would highly recommend it based on its abilities and what it can find and remediate for you. It is easy to deploy and maintain, so I would tell others it is a solid platform.
My rating for SentinelOne Singularity Cloud is eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Security Admin at a tech services company with 1,001-5,000 employees
Storyline enables us to deep dive and do threat hunting, decreasing our remediation time
Pros and Cons
- "We really appreciate the Slack integration. When we have an incident, we get an instant notification. We also use Joe Sandbox, which Singularity can integrate with, so we can verify if a threat is legitimate."
- "One of our use cases was setting up a firewall for our endpoints, specifically for our remote users... We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to."
What is our primary use case?
We have an environment in the cloud where we have a bunch of EC2 instances and S3 buckets. We have the SentinelOne agent installed on all of our EC2 instances, to monitor our environment, so we use it quite frequently.
We needed cloud-based endpoint protection that we could install to get a single pane of glass into our security environment. Specifically, we needed to see the version usage of the applications to ensure we didn't have any outdated applications.
How has it helped my organization?
It has definitely helped reduce our mean time to detect. It's much quicker than with our last platform. Singularity has also helped free up our staff to work on other projects. We don't usually come into the console unless we get an alert. In that sense, we have been working on many other projects in the last year. Now that everything is set up and running smoothly, we haven't had to spend as much time in the console as before.
And when I consider the solution's impact on overall productivity, features such as the reporting have helped. When we need to run a report on how many endpoints we have in our environment for regulatory requirements, we use the reporting feature of Singularity because we know it's installed on every endpoint, giving us full visibility. From a reporting standpoint, it has certainly helped us.
What is most valuable?
We really appreciate the Slack integration. When we have an incident, we get an instant notification. We also use Joe Sandbox, which Singularity can integrate with, so we can verify if a threat is legitimate. The third feature we use most often is the VirusTotal integration. That allows us to take the hash of a threat or virus and open it up in VirusTotal.
Also, it's amazing how quickly its real-time detection and response capabilities come through. There have been multiple times where either my coworker or I will be working on something—even in our elevated environment, and even just running a script. We wouldn't expect a pop-up, but it's good to know that it's checking for those anomalies, detecting them, and notifying us of them instantly. We love that feature.
In terms of the historical data record provided by Singularity after an attack, we like to use the Storyline feature for deep dives and threat hunting if needed. It has been very useful in our operations. We can see different event types on each endpoint, which comes in handy. Using the Storyline feature, we can dig in much quicker, connect the dots, and see what caused the alert. So it has quickened remediation.
And the SentinelOne Cloud engine detection types are useful when trying to determine whether a threat could be legitimate or a false positive.
What needs improvement?
One of our use cases was setting up a firewall for our endpoints, specifically for our remote users. We have a firewall on-premises that comes into play when someone is at our main campus. But we needed something more for our remote users. We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud for about two years.
What do I think about the stability of the solution?
Singularity has been very stable. It has never lagged or crashed that I've noticed. In my experience, there has been 100 percent uptime.
The interoperability with AWS has been very straightforward and streamlined, without any major bugs or issues that I've come across.
What do I think about the scalability of the solution?
Its scalability is one of the main reasons we chose SentinelOne. Because it's hosted in the cloud, we can install as many agents as we're licensed for. We've never gone over that limit. As new servers and endpoints come online, it's easy to deploy. It's built into the image.
We do have a unique use case regarding scalability. We use a VDI environment in Azure, and it works. We haven't had any issues. But when we need to run updates on those machines, we have to rebuild the image. We can't have the agent built into the image because of our rebuild process. That makes it a manual process for us every month when we redeploy those desktops. We have it scripted out with a PowerShell script that helps, but it's a manual step for us. That's one area we're trying to address from a scalability standpoint.
As for auto-scaling, we're more of a static environment for most of our endpoints. The VDI is our only more fluid environment, since our VDI endpoints go up and down based on usage. Once the agent has been deployed to those images, the auto-scaling works flawlessly, and we haven't had any issues there.
Which solution did I use previously and why did I switch?
We used ESET, but the decision to go with Singularity was made before my time with the company.
How was the initial setup?
We have a couple different deployments: our end-user endpoints and our server fleet. I was involved with the server deployment. It was very straightforward, and we didn't run into any issues during that deployment.
The only maintenance involved is when we need to whitelist an application. For example, if a new user installs an application, we might get a false-positive pop-up. That's really the only maintenance we have to do.
What about the implementation team?
We did it ourselves, and there were four people involved.
What's my experience with pricing, setup cost, and licensing?
It's a fair price for what you get. We are happy with the price as it stands.
What other advice do I have?
My advice is that if you want an easy-to-deploy solution where you can have a single pane of glass to get visibility into all of your endpoints and applications, and run reports on those application versions, Singularity makes it a very easy-to-use, straightforward, and streamlined process that has helped us over and over again.
If someone thinks they don't need Singularity because they already have a continuous security monitoring solution in place, using SentinelOne gives us an overarching view from the single console, giving us the entire picture of the timeline of events that happened. Going through the timeline and connecting those dots really helps when threat hunting. It helps to get the full picture instead of just a specific point in time, which is the way some of the legacy antivirus programs work.
The solution has an automated remediation feature, but we don't currently use it because we are a smaller team. We like to remediate manually. For the time being, we haven't had a reason to use the automation feature yet.
One area we're trying to innovate more in is the AWS Security Hub. Singularity, in their marketplace, has a couple of apps related to that. We're trying to build more automations within AWS Security Hub to get better overall visibility, not only of our EC2 endpoints but of our applications as well.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
SentinelOne Singularity Cloud Security
September 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,956 professionals have used our research since 2012.
IT Security Specialist at Tailor Security Tech
Precise, integrates well, and helps consolidate security solutions
Pros and Cons
- "It integrates very well. We sell different products from different vendors. We know that the SentinelOne Singularity platform can be integrated with several different solutions from different vendors."
- "The application module focuses on the different codes and libraries that can be run on the machines. It is very important for Singularity EDR to detect what type of codes and what type of libraries can run in the machine. If they can implement a white list or a black list of codes or libraries that can be used in the machine, it would be very helpful. They can focus more on the application module."
What is our primary use case?
We are a channel partner of SentinelOne in Brazil. We have a distributor that we use to sell SentinelOne. We are very happy and very proud to represent SentinelOne here.
How has it helped my organization?
SentinelOne Singularity Complete helps consolidate security solutions. There is a hot discussion about the future of the Security Operations Center. Security Operations Centers generally use SIEM and SOAR, but SentinelOne Singularity XDR can also help there because you can see what is happening not only on the endpoints but also in the network. In other words, you can replace the NDR solution. We also see it going all the way to include all the clouds. This ecosystem is very important to us. In the near future, we see it being used for all the problems related to detection and response in cybersecurity.
Our customers use the Ranger functionality. There are two Ranger versions. There is Ranger AD, and there is Ranger Pro. SentinelOne Singularity platform has its own security ecosystem. You do not have the need to buy other solutions. For example, we sell a ZTNA solution. If you have ZTNA, you do not need to buy a PAM solution. You do not need to buy a NAC solution. The ZTNA technology has replaced all the other solutions. It is the same thing with Singularity. If you buy the ecosystem of Singularity, you do not need to buy several different technologies.
Ranger can do all the hardware inventory. It can point out the versions of the operating systems and then you can apply patching to update the versions of the operating systems. You can use Ranger in different ways. For a security professional, it is a very powerful tool.
It sends you alerts and warnings about possible incidents, but you do not get too many false positives. It is precise. You get real information about an incident.
It is very important to have good hygiene of your endpoints and your network. The uptime of the endpoints and networks is very important. SentinelOne Singularity Complete provides a good uptime. Incident identification is very important and having fewer false positives is also important. The SOC staff knows that if SentinelOne Singularity points out an incident, they have to pay attention to the threat. It is a very good checker.
SentinelOne Singularity Complete reduces the organization's risk.
What is most valuable?
ITDR or Ranger AD is an important feature for me.
It integrates very well. We sell different products from different vendors. We know that the SentinelOne Singularity platform can be integrated with several different solutions from different vendors. We sell products of a Spanish company, and they support the integration of logs produced by SentinelOne into their platform. We see the capacity to integrate SentinelOne with the solutions of other vendors. It is very important because you can get not only a more integrated ecosystem but also a more powerful ecosystem.
What needs improvement?
All EDRs are made of different modules. There is a firewall module, an IPS module, and an application module. The application module focuses on the different codes and libraries that can be run on the machines. It is very important for Singularity EDR to detect what type of codes and what type of libraries can run in the machine. If they can implement a white list or a black list of codes or libraries that can be used in the machine, it would be very helpful. They can focus more on the application module.
For how long have I used the solution?
It is a short duration because we started to be a channel partner of SentinelOne two months ago, but we are very focused on SentinelOne.
How are customer service and support?
Their technical support for me is good. I am not involved in the deployment of the solution, but I have not heard any kind of complaint about the support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are currently using McAfee in our company, but we are going to move to SentinelOne.
I am a very experienced security professional. I have got the CISSP certification and other specific certifications. I see too many different products. I have good experience with Trend Micro, but I find SentinelOne Singularity more comprehensive.
We are trying to replace the solutions from other vendors. Customers are trying to use more powerful tools such as CrowdStrike or SentinelOne. We do not believe that Microsoft has a very good solution. There are a lot of people who speak about problems with Microsoft Defender and other components of the Microsoft ecosystem. The technical side is not the only factor. Price too is important, but we are trying to replace it. We have some good prospects to replace EDRs or other malware detection tools with SentinelOne Singularity.
How was the initial setup?
I am a security architect. I am not involved in the deployment of the solution. Some other guys in the technical area are involved in the deployment, but from what I hear, there is no problem. You have to do some configurations.
The deployment duration depends on the customer. If you have an SMB customer, it takes less time than to deploy it for a big customer.
What about the implementation team?
We have a team of technicians who are specialized in different kinds of companies. They are specialized in the cloud and other things. We have about 10 people. They take care of the deployment and configuration of the solution. We can also count on the specialist from the distributor for support and vendor support.
What was our ROI?
You get good support. You get a good product and you are going to be protected. The technology can be integrated with different tools. This is important. We do not live alone in this world. There are other vendors, so the capability to integrate is very important. Singularity Complete is going in the right way.
What's my experience with pricing, setup cost, and licensing?
The price depends on the extension of the solution that you want to buy. If you want to buy just EDR, the price is less. XDR is a little bit more expensive. There are going to be different add-ons for Singularity. This is important for customers because they can add some new features. They do not need to change the product. They can simply add a new feature.
What other advice do I have?
My company is a reseller of SentinelOne. It is one of the top solutions as per Gartner's Magic Quadrants. I am always interested in everything that comes from SentinelOne. I have watched the recent webinars about the latest launch of SentinelOne. There is going to be Purple AI. They have a new console, and we are waiting for it.
What we see here is that companies or customers want more features. The gap between EDR and XDR is too large. XDR includes cloud workloads of the systems and network and not only the endpoints. SentinelOne EDR is a very good solution. You do not need to monitor the Windows operating system. SentinelOne can do this for you. For example, the registry of Windows is the most important part of the operating system. SentinelOne EDR can see what happens in the registry. It can warn about any modification in the registry.
The Singularity ecosystem is very powerful. SentinelOne is very focused on expanding the reach of Singularity and making it a more comprehensive solution. SentinelOne is doing a very good job to get there. We believe that there will be a consolidation of the market, and SentinelOne will survive this consolidation because SentinelOne Singularity is a very powerful and very good solution.
I would rate SentinelOne Singularity Complete a nine out of ten. We have a very good relationship with SentinelOne.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
DevOps Engineer at a computer software company with 51-200 employees
Nice UI and features with helpful support
Pros and Cons
- "Support has been very helpful and provides regular feedback and help whenever needed. They've been very useful."
- "There should be more documentation about the product."
What is our primary use case?
We have multiple AWS accounts and we use it for our products and deployments, et cetera, and they are being monitored by SentinelOne Singularity Cloud Security for best practices and good security. In the past, we've had code exposed to the internet, and SentinelOne Singularity Cloud Security has been able to catch such instances. Basically, it is for security and monitoring purposes.
How has it helped my organization?
We've been able to integrate SentinelOne Singularity Cloud Security with out AWS and deployed their agents to Kubernetes. For production and compliance purposes, it allows us to monitor actively for issues from one place.
What is most valuable?
The solution reduces notifications.
We mainly use it for monitoring and security guidelines only. It's been really useful for us in terms of the developer accounts. If any have been exposed, we get notified and we can take care of issues before anything happens.
We haven't seen any server downtime. It's always been available when we've needed it.
The UI is very nice, and feature-wise, it's very good.
It has very good documentation.
Support has been very helpful and provides regular feedback and help whenever needed. They've been very useful.
The solution is very easy to use. We have not had to spend much time customizing or integrating items. We were able to integrate all four AWS accounts in order to centrally monitor everything.
There is evidence-based reporting which can help prioritize and solve cloud security issues. We haven't actively used it or set it up.
We use the infrastructure as code scanning feature. It's good for identifying pre-production issues.
About six months ago, there was a major upgrade. We can see the containers running and which vulnerabilities appear, et cetera.
We haven't seen any increase in false positives since using the solution.
It's helped us improve our risk posture. We're more confident now that things aren't happening and getting missed. We're on the right track to adapting proper security rules.
More than saving engineering time, this solution has helped promote confidence is the security of our cloud accounts. We're more sure of our configurations and security posture. Since we don't have a cloud expertise team that might identify issues, it has helped us gain confidence in SQL deployments.
What needs improvement?
There should be more documentation about the product. Sometimes we have to go to customer support to get clarification.
For how long have I used the solution?
I've been using the solution for 1.5 years.
What do I think about the stability of the solution?
The solution is stable. I have not seen any downtime.
What do I think about the scalability of the solution?
We have around 15 users leveraging SentinelOne Singularity Cloud Security. They are mainly admins and engineers.
How are customer service and support?
Technical support is very helpful. However, the documentation needs to be better.
They tend to resolve issues within an hour or so. With most issues, they are very helpful
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have a different pipeline product working in parallel to this solution that is also helping us reduce vulnerabilities. Something else, for example, monitors compliance for us. SentinelOne Singularity Cloud Security is more of an additional tool than our main solution. We have been using open-source tools for scanning.
How was the initial setup?
The development was just one configuration, and we were able to implement SentinelOne Singularity Cloud Security in about an hour.
The solution does not require any maintenance.
What was our ROI?
We have noted an ROI based on the amount of confidence we've gained having visibility into our vulnerabilities. I do not have specific metrics on hand to illustrate that, however.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
What other advice do I have?
We're a customer and end-user. I'm a DevOps engineer.
I'd recommend the solution to others. I would rate it 10 out of 10 as it currently meets all of our requirements. I can't speak to other companies that may have different requirements.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Enterprise Account Manager at Ninth Dimension IT Solutions (P) Ltd
Offers advanced components to safeguard your multi-cloud environment
Pros and Cons
- "It is advantageous in terms of time-saving and cost reduction."
- "There's an array of upcoming versions with numerous features to be incorporated into the roadmap. Customers particularly appreciate the service's emphasis on intensive security, especially the secret scanning aspect. During the proof of concept (POC) phase, the system is required to gather logs from the customer's environment. This process entails obtaining specific permissions, especially in terms of gateway access. While most permissions for POC are manageable, the need for various permissions may need improvement, especially in the context of security."
What is our primary use case?
Cloud Native Security offers the flexibility to create a customized solution that fits our specific needs. It's a comprehensive tool encompassing the central elements—PSC, PPP, and more.
What is most valuable?
It is advantageous in terms of time-saving and cost reduction.
What needs improvement?
There's an array of upcoming versions with numerous features to be incorporated into the roadmap. Customers particularly appreciate the service's emphasis on intensive security, especially the secret scanning aspect. During the proof of concept (POC) phase, the system is required to gather logs from the customer's environment. This process entails obtaining specific permissions, especially in terms of gateway access. While most permissions for POC are manageable, the need for various permissions may need improvement, especially in the context of security.
For how long have I used the solution?
I have been using Cloud Native Security for the past six months.
What do I think about the stability of the solution?
I'd rate it an eight. It's a reliable solution that the organization is increasingly adopting for its robust features and security.
What do I think about the scalability of the solution?
It is quite scalable. I would rate it an eight out of ten.
How are customer service and support?
They are helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prisma Cloud seemed limited in its solutions and had to acquire other companies for broader offerings, while Cloud Native Security provided more comprehensive and tailor-made solutions, especially in terms of authentic security features.
How was the initial setup?
The setup isn’t easy because it doesn't support Azure. It's something on the roadmap. It doesn't limit itself to a particular hypervisor.
What about the implementation team?
For now, we don't handle the maintenance. It's all managed by the vendor for our customers.
What's my experience with pricing, setup cost, and licensing?
It's not expensive. The product is in its initial growth stages and appears more competitive compared to others. It comes in different variants, and I believe the enterprise version costs around $55 per user per year. I would rate the pricing a five, somewhere fairly moderate.
What other advice do I have?
I would rate it 8 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer.
IT Manager
Supports older legacy operating systems, offers great visibility, and automated remediation options
Pros and Cons
- "The visibility is the best part of the solution."
- "It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear."
What is our primary use case?
We have deployed SentinelOne Singularity Cloud Workload Security to our servers and clients.
How has it helped my organization?
Singularity's real-time detection and response capabilities so far have been great.
I like the way we have options in how we set up the automated remediation. We can set it up to automatically take action, or we can set it up to just flag or let us know that there is something that needs to be investigated. It has been really good in that regard. There are many, many options in how we can configure it, and I have liked that quite a lot.
Compared to my previous solution, I am more comfortable with SentinelOne Singularity Cloud Workload Security. I was always concerned that the previous solution was not catching everything. There were a lot of false positives, and there were several cases where it did not catch everything. Even when it did catch something, the logging and forensic details were very limited. SentinelOne Singularity Cloud Workload Security is the opposite of that. It gives us deep visibility into what is going on and what has happened. The mediation is great, and the logging is much more detailed. It has been a huge improvement over what I was using before. Singularity Cloud Workload Security has given me peace of mind.
To date, all threats detected were false positives or test threats. No actual threats have been encountered, but test threats were detected quickly.
What is most valuable?
One thing I particularly like about Singularity Cloud Workload Security is that it supports older legacy operating systems that we have been unable to eliminate. This is a valuable feature that other clients do not offer.
The visibility is the best part of the solution. To see exactly what's going on in all the clients, and processes that are running, I have got a few false positives, but those are relatively easy to investigate and remedy, and flag them as false positives.
What needs improvement?
We use Singularity Cloud Workload Security with Citrix and a non-persistent VDI. It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear. We eventually got it sorted out with the help of support, and I give credit to SentinelOne for that.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Workload Security for ten months.
What do I think about the stability of the solution?
I have not experienced any stability issues, client issues, or rogue agents causing problems. I have also not had any crashes. Overall, it has been great.
What do I think about the scalability of the solution?
We have a relatively small environment, with fewer than a hundred endpoints deployed. So, scalability is easy for us. I don't know how it would work with thousands or even tens of thousands of clients, but I haven't had any issues so far.
How are customer service and support?
The technical support is helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our previous solution, Trend Micro Worry-Free, in comparison, is quite poor. It did not give me very good visibility into what was happening with my clients, on the network, or what processes were running. If something happened, I was very limited in my ability to figure out what happened. In other words, the forensic capabilities of my previous solution were lacking.
There is no way to compare the turnaround time of obtaining telemetry data between the two solutions because Trend Micro Worry-Free did not provide any telemetry data. We would receive an email about a possible virus, but when we logged into the system to view the logs, there would be nothing there. Or, it would tell us that there was a virus, but it would not tell us which client was infected until we logged into the console. It was lacking in so many areas.
How was the initial setup?
During the deployment, we conducted a test case. One of SentinelOne's sales engineers assisted us in setting up the software, configuring everything, and setting up notifications. They walked us through the process of setting everything up to my liking and how they would recommend setting up the software. They were instrumental in helping us deploy the system, and all of their assistance was included in the price of the system. We did not have to pay any additional fees. I found their assistance to be very helpful.
Without SentinelOne's help, the initial setup would likely be very complex. There are many options for configuring the product, which can be both beneficial and detrimental. On the one hand, it is beneficial if we are familiar with the software and know how to best configure it. This flexibility is a great advantage. On the other hand, if we are coming from a different product and do not know SentinelOne's software, it would be very helpful to have their assistance in walking us through the setup process and recommending a configuration.
I was the only person from our organization involved in the deployment.
What's my experience with pricing, setup cost, and licensing?
I wasn't sure what to expect from the pricing, but I was pleasantly surprised to find that it was a little less than I thought.
Which other solutions did I evaluate?
I also evaluated Carbon Black. I read a lot of reviews, both official and user-generated, to learn what people were saying about the product. What really drew me to SentinelOne was its legacy software support. This was a key factor for me, and it helped me eliminate some of the other options.
What other advice do I have?
I would rate Singularity Cloud Workload Security eight out of ten.
The software itself is very good. Singularity Cloud Workload Security provides deep visibility and support. I have found the support team to be very responsive and helpful whenever I have engaged with them.
One of our requirements was that the solution was simple enough for me to maintain myself without spending a lot of time managing the software. There are software agent packages that become available, and I need to go in and approve them and push them out. There are occasional false positives, but overall, it's not a lot of work.
For straightforward clients on a PC or laptop, Singularity Cloud Workload Security works well. However, in edge-case scenarios like ours with Citrix and non-persistent VDI, we need to test it out to see if it works well enough in our environment. We had some initial problems getting it started, but we were able to resolve them. So, my advice is that if the scenario is straightforward, there should be no problems.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Network Manager at a performing arts with 11-50 employees
Easy to use with real-time detection and response capabilities
Pros and Cons
- "I did a lot of research before signing up and doing the demo. They have a good reputation as far as catching threats early on."
- "Their search feature could be better."
What is our primary use case?
I use it to monitor and update my clients. We have about seventy users, which we run the client on, and we pretty much just monitor the activities and update the agents when possible. We use it to make sure that there are no viruses or malware on the user end, the endpoint machines. It's an antivirus.
How has it helped my organization?
We were looking for a solution that wasn't hard to manage and wasn't intrusive on the client end. We needed something users couldn't make changes to or take up too much CPU. We wanted to make sure that when we loaded this on the user machine it wasn't going to tax it.
What is most valuable?
The ease of use is great.
The portal is great. It's not complicated. I can find what I need and it's straightforward. It's not over complicated.
The real time detection and response capabilities are good. I did a lot of research before signing up and doing the demo. They have a good reputation as far as catching threats early on.
They have an automated remediation feature that I have used. You can resolve issues on the portal.
The forensic visibility into the Linux kernel is very good. It helps to catch things early on. They've been able to remediate situations pretty quickly.
The historical record after the attacks is informative. It gives me the information I need. It's done really well.
The solution has helped me free up time. I go maybe once a week to see a status and if I get any alerts via email, I'll action something. My users are pretty educated and I haven't had to really worry too much. There's barely anything getting caught as the staff is all very diligent.
When it catches something, we're able to quickly get a handle on it. It's doing its job and we haven't had to worry about any attacks.
What needs improvement?
There isn't anything I don't like. It's really easy to use, for example.
Their search feature could be better. When I go in and try to search for stuff, it could be a bit easier. It can be a little cumbersome.
For how long have I used the solution?
I've been using the solution for two years. We're going to be renewing our contract soon.
What do I think about the stability of the solution?
I've had no stability issues at all.
What do I think about the scalability of the solution?
It's easy to scale. Scaling is straightforward.
We're a non-profit, so we won't grow too much. We don't really have use for the auto scaling feature. However, the feature does make scaling easy for those who need to grow.
How are customer service and support?
I've barely contacted technical support. I've only spoken to sales in regard to demos. I had to call support once when an agent didn't install correctly. I had them get a cleaner to remove it from the machine. That only happened once. They were very helpful and it was easy to contact them. I was done in ten minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did previously use McAfee. When we had to renew, we were looking for something simple on the client end and pretty light. McAfee tends to tax the machine a bit. It had a clunky client as well. The reputation of Sentinel was also better than McAfee's.
How was the initial setup?
I was involved with the initial deployment. The setup was straightforward. I had no issues with the setup.
Outside of occasionally upgrading the agents, there is no maintenance needed.
What about the implementation team?
I handled the setup myself and my boss.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are competitive.
Which other solutions did I evaluate?
We were evaluating McAfee and Symantec and a few other companies. I can't recall the others. Sentinel just stood out.
What other advice do I have?
To those who have a continuous monitoring solution in place, I'd advise them to have something running on their client end as well. Otherwise, you don't have full coverage.
I haven't really integrated the solution with any third-party solutions.
I'd rate the solution ten out of ten. It's straightforward and not that hard to work with. You don't have to do too much prep work before jumping in. It's an easy solution to implement.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Security Analyst at Intersistemi Italia s.p.a.
Offers a highly intuitive management console, easy to deploy, and saves us time
Pros and Cons
- "The management console is highly intuitive to comprehend and operate."
- "The cost has the potential for improvement."
What is our primary use case?
We utilize SentinelOne Singularity Cloud to safeguard our clients and servers from viruses and to perform forensic analysis on threats.
We are a service integrator in the public sector in Italy, and we implemented SentinelOne Singularity Cloud because we lacked an antivirus solution.
How has it helped my organization?
The real-time detection and response capabilities of SentinelOne Singularity Cloud are excellent. We have implemented automated remediation on the Singularity platform. I have tested this on both our tenant and our customers' tenant, and we haven't encountered any issues with this method.
Singularity offers profound forensic visibility, which proves highly advantageous for in-depth analysis of events. Through a single console, we can observe comprehensive event details from start to finish.
The historical data record provided by Singularity after an attack is valuable. It allows us to identify any misconfigurations and has assisted us in rectifying errors during the deployment of group policies in Active Directory. This capability helps us manage group policies more effectively, particularly in terms of security policy deployment.
SentinelOne Singularity Cloud has been immensely helpful in mitigating issues for us. Our organization consists of approximately five hundred employees, including technicians and administrators, and Singularity has played a vital role in safeguarding our organization.
It has helped us reduce our MTTD.
Singularity helps us reduce our MTTR.
We have saved time. The automatic remediation helped me a lot when an event occurred, as it analyzed and remediated the issue automatically. This saved a significant amount of time.
Singularity operates smoothly and does not cause our laptops to experience any performance degradation, which has been very beneficial.
What is most valuable?
Deploying SentinelOne Singularity Cloud is a simple process that requires only three clicks.
The management console is highly intuitive to comprehend and operate.
What needs improvement?
The cost has the potential for improvement. I would appreciate it if the full edition could be made more affordable, allowing me to upgrade from the intermediate version.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud for more than three years.
What do I think about the stability of the solution?
SentinelOne Singularity Cloud is incredibly reliable. I have never come across a crash or experienced any downtime. I have never needed to initiate a support case.
What do I think about the scalability of the solution?
The SentinelOne Singularity Cloud exhibits high scalability. We only need to incorporate licenses to facilitate scaling, eliminating concerns regarding servers or databases, as it functions as a cloud-based platform.
How was the initial setup?
The initial setup is straightforward because the platform is cloud-based, allowing accessibility from anywhere, and deploying the agent is as easy as clicking three times.
Two people were involved in the deployment.
What about the implementation team?
We are a system integrator and we implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
As a partner, we receive a discount on the licenses. Currently, we possess over 250 licenses, but there is potential for the licenses to become even more affordable.
Which other solutions did I evaluate?
We evaluated various products such as Trend Micro, Symantec, and Sophos. SentinelOne Singularity Cloud stood out among the solutions we evaluated as the easiest to manage and with the best performance.
What other advice do I have?
I rate SentinelOne Singularity Cloud a nine out of ten.
SentinelOne is a novel form of endpoint detection and response that has assisted us in effectively managing our clients and servers. It provides us with substantial visibility and aids in safeguarding our infrastructure against emerging threats.
Regarding maintenance, I check the event logs every two weeks, in addition to reviewing emails, and I update the schedule to manage the agents.
The interoperability with third-party solutions is good. We don't have any compatibility issues.
SentinelOne Singularity Cloud is updated bi-weekly or monthly and the signature to the client is updated every two days.
Evaluating SentinelOne Singularity Cloud is made simple by installing the client and logging into the console.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Solutions Consultant at Trust Control
A comprehensive solution for complete visibility
Pros and Cons
- "Visibility is the most important aspect."
- "I would rate this solution a nine out of ten."
- "The documentation could be better."
How has it helped my organization?
The most beneficial aspect of adopting these solutions is gaining visibility. We manage false positives efficiently, using tools like Tenable, which also provide visibility and help differentiate between actual risks and false positives concerning vulnerabilities.
What is most valuable?
Visibility is the most important aspect. Azure Monitor, SentinelOne Singularity Cloud Security, and other tools help gain visibility into our environments. Previously, we did not have any information about our environment. We now have visibility.
Evidence-based reporting is essential as it guides us in deciding and prioritizing vulnerability by improving our understanding of our environment. Before implementing these tools, obtaining information about our environment was challenging.
What needs improvement?
The documentation could be better. Besides improving the documentation, obtaining a professional or partner specializing in the implementation of SentinelOne Singularity Cloud Security is very important, as it can save time during the implementation process.
For how long have I used the solution?
I have used this solution for four or five years.
What do I think about the stability of the solution?
In my previous company, we once discovered a problem in one of our environments using SentinelOne, but I do not remember exactly what the problem was.
Which solution did I use previously and why did I switch?
I have not used any similar solution. SentinelOne offers a comprehensive solution for the complete environment. It is very difficult to get the same results from different partners and manufacturers.
How was the initial setup?
It is easy; it is not difficult.
What about the implementation team?
Usually, we make a deal with a specific partner specializing in implementation. We do not implement it on our own.
What other advice do I have?
Most security solutions are easy to use but require minimal knowledge to implement and maintain them.
Overall, I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Specialist Information Security at Ujjivan Small Finance Bank
User-friendly and provides good monitoring features
Pros and Cons
- "Cloud Native Security is a tool that has good monitoring features."
- "After closing an alert in Cloud Native Security, it still shows as unresolved."
What is most valuable?
Cloud Native Security is a tool that has good monitoring features. We get multiple misconfigurations from the monitoring on a daily basis. Cloud Native Security detects misconfigurations in real-time, like open ports.
What needs improvement?
If our team closes a particular alert triggered in Cloud Native Security, it should also be closed in Cloud Native Security. After closing an alert in Cloud Native Security, it still shows as unresolved.
For how long have I used the solution?
I have been using Cloud Native Security for one and a half years.
What do I think about the stability of the solution?
We haven’t faced any issues with the solution’s stability.
How are customer service and support?
The technical support of the solution is good.
How would you rate customer service and support?
Positive
What other advice do I have?
Cloud Native Security is a user-friendly solution. If you log in to the console, you'll get all the misconfigurations, and the solution has recently integrated CI/CD. Sometimes, we get false positive alerts. Our team closely observes if there are any misconfigurations. If it is closed for a particular resource, it must also be closed from the monitoring dashboard, which is not happening. We have already raised this issue to the support team.
The solution's proof of exploitability gives complete data from the console regarding the issue, description, resolution, proof of concept, and closing of alerts. The main benefit of Cloud Native Security is that it detects multiple misconfigurations in our environment. If there are any unwanted port openings or any publicly accessible EC2, we will get to know about them easily from the monitoring tool.
Cloud Native Security is deployed on the cloud in our organization. Cloud Native Security has new monthly updates. We are continuously in touch with the Cloud Native Security team for anything that needs to be changed or modified or if there are any new requirements.
Overall, I rate the solution a 9 out of 10.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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Updated: September 2026
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