No more typing reviews! Try our Samantha, our new voice AI agent.
Cyber Security Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Sep 21, 2023
The storyline feature helps trace an event back to its source
Pros and Cons
  • "The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link."
  • "While it is good, I think the solution's console could be improved."

What is our primary use case?

We use Singularity Cloud Workload Security primarily as an EDR for protecting our endpoints. We also use it for incident response. We can track down issues or weirdness in our network via Singularity Cloud Workload Security and other tools we have. 

We use it as an additional set of storage for our Splunk SIEM. It collects some of the less important events, and we keep them in Singularity Cloud Workload Security. We save money on storage space and the number of events that we have to search through.

What is most valuable?

The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link. This feature has helped our incident response team and SOC team to track stuff down and ensure that it hasn't spread further into the network than we're aware of. It also helps us see where it started and take appropriate steps.

What needs improvement?

While it is good, I think the solution's console could be improved. I'm the SME for Singularity Cloud Workload Security, and the amount of time I have to spend resetting passwords or accounts seems particularly high. We don't use SSO for the time being. It's fairly common for me to go in weekly and reset a password or reissue credentials to get people to log in. This process is very antiquated and could definitely be improved upon.

For how long have I used the solution?

We have been using Singularity Cloud Workload Security for about two years now.

Buyer's Guide
SentinelOne Singularity Cloud Security
September 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,956 professionals have used our research since 2012.

What do I think about the stability of the solution?

I have not experienced any issues with the solution's stability. Occasionally, we'll have an issue with an install where it may not install correctly, and we have to pull it out and reinstall it. Other than that, we have not had any serious issues with the solution's stability. Singularity Cloud Workload Security is significantly more stable than our previous solution.

What do I think about the scalability of the solution?

We have not had any issues with the solution's scalability. As we grow and shrink and our offices open and close, we've never had an issue scaling the product according to our needs.

How are customer service and support?

Singularity Cloud Workload Security's technical support team gets to your issue relatively quickly. I've never had an issue where I've had to call in to follow up on a ticket. Other than a complex issue that needed resolving, I've never had any serious issues with them.

Which solution did I use previously and why did I switch?

Before Singularity Cloud Workload Security, we used a product called Endpoint Security. With Endpoint, it was almost as if the company that had created the solution had forgotten about it. Its updates were coming slowly, and it wasn't making any effort to improve itself. That was a big push. We saw that SentinelOne was a very new and good product that took many innovative steps. Hence, we decided to use Singularity Cloud Workload Security.

How was the initial setup?

I feel Singularity Cloud Workload Security's initial setup was fairly straightforward. Deploying the product was not terribly difficult. It was more about scheduling and timing on the various teams' parts. Once we had that under control, the deployment of the product itself was very simple.

What about the implementation team?

We deployed the solution by ourselves. We did have SentinelOne support available. A team was available for us, but we did roll it out on our own. Around five people were involved in the solution's deployment.

What was our ROI?

The solution has provided improvement in productivity and the time spent on issues. With the implementation of Singularity Cloud Workload Security, our teams have been able to more efficiently use their time to fight other fires, as it were.

What's my experience with pricing, setup cost, and licensing?

Singularity Cloud Workload Security's pricing is good. It's pretty similar to a lot of newer products' pricing. A lot of legacy products don't really use it. This newer pricing model seems to be a better fit for our company, and I like that.

Which other solutions did I evaluate?

Before choosing Singularity Cloud Workload Security, we evaluated CrowdStrike and Symantec. I feel like CrowdStrike is probably an equal to Singularity Cloud Workload Security. However, we decided not to go for CrowdStrike because it was more expensive.

Singularity Cloud Workload Security is a SaaS product, so no equipment or installations are needed other than agents on the endpoints. The ability to be available if we were to have some type of DR incident was a huge plus. That way, we could still keep the tool working if there was some issue with one location or multiple locations. As always, cost was definitely an issue here as well. The features and the efficiency that was offered were also a big draw.

What other advice do I have?

Other than the manual upgrades we do, Singularity Cloud Workload Security doesn't require any maintenance.

I would ask users to put the solution through the spaces, do what they normally do in response to an incident, and see how Singularity Cloud Workload Security acts. If you have a certain set of steps that you take for an incident, follow those in Singularity Cloud Workload Security. Whatever you do with your current product, do it in Singularity Cloud Workload Security, and make sure that every step you've taken in the old one works in the new one.

Singularity Cloud Workload Security's real-time detection and response capabilities seem to be pretty good. They're very on point. We don't have to deal with anything like signatures. It updates itself automatically. It works very quickly and efficiently so that we can track down issues and events without wasting a lot of time.

We don't use the solution's automated remediation too much because taking something out of the hands of the engineers doesn't make everyone very comfortable. So, we use it sparingly, but what it does, it does well.

Cloud Workload Security's forensic visibility is fantastic. We have a smaller Linux footprint than a Windows footprint, but the footprint we do have is very exposed to the internet and other nasty places that are out there.

Being able to look into those and make sure that things aren't open or open things are being remediated quickly is very important to us. We like the solution's forensic visibility feature quite a bit.

The historical data record provided by Singularity Cloud Workload Security after an attack is fantastic. We want to fix the problem initially, but when we do the rehash of the event, we'd like to go back and see where it all started. We'd like to see what happened in the meantime and ensure that everything that was infected, attacked, or damaged is listed and taken care of so that no things out there can reinfect us or cause more problems. So, we really enjoy that feature.

The solution has helped reduce our organization's mean time to detect. It's much quicker than our old solution. It's reduced the response time from 24 hours down to 12 hours for the most part. That's nearly a 50% increase in the response time.

The solution has helped reduce our organization's mean time to remediate. It's good, and it works really well. We haven't had to use it too frequently, but the times we've tested it or the times we have had to enable it have been very quick and successful without too many issues behind it.

I would say Singularity Cloud Workload Security has helped free up SOC staff to work on other projects. I don't think we have any true measurements of it. However, I feel like they have more freedom to explore or work on projects as a whole versus having to chase down incidents like they did in the past.

Singularity Cloud Workload Security has improved our organization’s productivity by at least 50%.

If someone is comfortable with another solution, they can stay with it. However, the threat landscape changes so frequently and so fast that not having an up-to-date feature-packed product could be a detriment. Singularity Cloud Workload Security is a good product that provides such an environment for big and small customers.

We don't have a large Kubernetes environment. From what I have seen via Windows and Linux, we have not had any serious issues with Singularity Cloud Workload Security's interoperability with any of those solutions.

We haven't really used autoscaling as we don't want to scale it mostly for over-licensing our products. It has never been an issue. We just don't want it to grab onto something that it doesn't need to grab onto or implement itself in an environment that doesn't need it. We don't really use that, but we have tested it on a smaller scale, and it has scaled easily without too much issue.

I think the solution can help us when we need a significant innovation, a new product, or a new system being implemented. For the most part, it hasn't hindered anything currently in the works, so I see it as a plus to innovate in the future as needed.

Overall, I rate Singularity Cloud Workload Security a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Stan Kapica - PeerSpot reviewer
Risk Analyst at a recreational facilities/services company with 1,001-5,000 employees
Real User
Sep 21, 2023
Helps free up SOC staff to work on other projects, detect threats and protect our assets
Pros and Cons
  • "Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks."
  • "It would be really helpful if the solution improves its agent deployment process."

How has it helped my organization?

Singularity Cloud Workload Security gave us the visibility we needed and freed up time to do other tasks. It narrows down the false positives that we got with the previous solution.

What is most valuable?

We use Singularity Cloud Workload Security to detect threats and protect our assets. We look at the threats that come in and whether they're being blocked. We use Singularity Cloud Workload Security as an anti-malware threat management product.

Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.

What needs improvement?

We had a couple of issues with the solution's deployment. We had to deploy the agent, and sometimes there were issues. It feels like we're battling a version of the software when we have to deploy an agent over another agent. It would be really helpful if the solution improves its agent deployment process.

For how long have I used the solution?

I have been using Singularity Cloud Workload Security for over a year.

What do I think about the stability of the solution?

I haven't heard from our team about any stability issues with Singularity Cloud Workload Security. Singularity Cloud Workload Security is more stable than our previous solution.

What do I think about the scalability of the solution?

Singularity Cloud Workload Security handles anything we throw at it. The scalability is good.

How are customer service and support?

When we have an issue, an online engineer from their group helps us resolve it within an hour or two. I haven't heard anything negative about the solution's support from our team.

How would you rate customer service and support?

Positive

How was the initial setup?

I was involved in the selection and the proof of concept process. I wasn't on the call for the installation, but I overheard our two engineers involved in the solution's installation. The solution's deployment was pretty quick, and they installed it in one day.

What about the implementation team?

We implemented the solution with an in-house team.

What's my experience with pricing, setup cost, and licensing?

Singularity Cloud Workload Security's licensing and price were cheaper than the other solutions we looked at. One product was a little bit cheaper, but its functionality and the overall product weren't as good as Singularity Cloud Workload Security. One of the vendors' prices was almost double what we would get thus far. Talking to their engineer and salesperson put our minds at ease when we got it. We knew they would be there for support, and they have been really good.

What other advice do I have?

I'd ask users to take a good look at Singularity Cloud Workload Security because it brings a lot of value to the table. For its price, the solution does a good job compared to some other solutions.

Singularity Cloud Workload Security’s automated remediation works great.

The solution’s real-time detection and response capabilities work great for us. It frees up time, unlike our previous solution, where we had a lot of false positives. 

It's granular, and you can take a deeper dive into something if you need to. You can analyze and get a verdict. It's easier to narrow it down and pinpoint it with more detail.

The solution helped reduce our organization’s mean time to detect. Singularity Cloud Workload Security is quicker than our previous solution. We are a small group of just five people, and we have to do instantaneous detection to stop things from coming in quickly. We like that part a lot.

The solution helped reduce our organization’s mean time to remediate. It lets us analyze an incident, report the status quicker, and escalate it quicker than our previous solution.

Singularity Cloud Workload Security helped free up SOC staff to work on other projects. It probably freed up 10 to 15 hours a week. Before, we spent a couple of hours a day sifting through events and trying to see if they were false positives. The solution freed up a lot of time.

We have seen an impact on our organization's productivity using Singularity Cloud Workload Security. With the freed-up time, we're able to do a lot of other work. We use other products and look at phishing emails. It frees up our time to study more than we did in the past.

I would have users look at their visibility across their environment. The solution's quick response to threats, ability to act on them, automated incident response, and forensic investigation capabilities are really good. The solution provides you with 24/7 threat monitoring detection.

We work eight hours a day when we have someone on call. It's nice to know someone else is also looking at our events. They're there to dive in with us when we need them to help increase our team. Even though they're not on our team, they're there to help us.

Overall, I rate Singularity Cloud Workload Security a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Cloud Security
September 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,956 professionals have used our research since 2012.
Chris Greeson - PeerSpot reviewer
TechOps Manager at Nations Reliable Lending, LLC
Real User
Sep 11, 2023
Great automation and real-time detection with the ability to increase productivity
Pros and Cons
  • "It's helped free up staff time so that they can work on other projects."
  • "Some of the navigation and some aspects of the portal may be a little bit confusing."

What is our primary use case?

We were looking for an XDR solution that we could deploy to all of our computers since all of our users are mostly remote, and we previously had firewalls at branch locations. When workers went somewhere else, it wouldn't provide any protection. We wanted to make sure that they had protection no matter where they went. 

How has it helped my organization?

We were trying to cover as many security bases as possible, mostly around malware. A lot of people focus on antivirus, and most of the problems that businesses face are ransomware or malware. I wanted to make sure we had something that was competitive against that.

It's improved the organization in the sense that it's taken a lot off of our plate as far as having to track down trace vulnerabilities and remediate different threats against our end users, especially when they're in different locations all the time. The product gives us peace of mind no matter where our users are. They're always going to be protected if they have the endpoint installed on their computers.

What is most valuable?

The automation is great. Not having to focus on it is helpful. The portal itself is very easy to use. The amount of granularity that can be configured is really wonderful. There are a lot of things that it can do, however, since we're a small IT team, having it able to automate and remediate different flaws and things like that is very, very helpful.

The real-time detection and response capabilities are excellent. That's pretty much what sold us on it. We had that done in the demo, and we were shown how ransomware can be immediately stopped in real-time. That was huge.

Its automated remediation is useful for us. As a small IT team, that's something that we needed. We don't have time to be able to go in and track down and investigate every time there's a vulnerability. Being able to have it auto-remediate for us and being able to see what's going on is extremely helpful.

The historical data record provided by the product is good. We've seen a few vulnerabilities come through, and it has shown us everything we need to see. I have a somewhat limited experience with the small amount of vulnerabilities we've seen. That said, it seemed to show us everything that we needed to see. It was very good.

It has helped to reduce our organization's mean time to detect by four or five hours. It could be even more, depending on what the vulnerability is. It's at least several hours at this point. The same is true with our organization's mean time to remediate. 

It's helped free up staff time so that they can work on other projects. We're a very small IT team and most of us do everything and it's helped reduce our workload. On average it has likely saved two to three hours a day.

It's also positively affected productivity. Most security solutions can sometimes hold up files from being downloaded and things like that. So far, it's been great. It's been completely transparent to our end users as far as I know. And that those things that it has remediated have been done on the back end and it alerted us admins so as to not affect end users.

The interoperability with third-party solutions has been fine so far. 

What needs improvement?

Some of the navigation and some aspects of the portal may be a little bit confusing. That could honestly be just due to the fact that we're not used to it yet. 

We just have the cloud-based version. The complete version has some extra deep-dive stuff. There are some features that we don't have or that I would like to have in there, however, we just aren't able to afford that at this point.

For how long have I used the solution?

I've used the solution for probably two months at this point. We are fairly new to it.

What do I think about the stability of the solution?

The solution has been nothing but stable. 

What do I think about the scalability of the solution?

The product is deployed across our company and we have 450 users coast to coast. Most of our remote workers are based out of Houston.

It is scalable. As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need. 

We're in a high-turnover industry. It's easy to add or remove people, especially with NinjaOne.

How are customer service and support?

I have yet to use technical support. 

Which solution did I use previously and why did I switch?

We didn't use an XDR solution. We used SonicWall firewalls and we had a Check Point antivirus for a short time, however, Check Point was very intrusive, and it was difficult to work with.

With this product, everything is centralized. We don't have to go to more than one place to detect or figure out what's going on.

How was the initial setup?

I was involved in the deployment. It was straightforward. We actually used another platform called NinjaOne. The process was very smooth.

We beta-tested the solution with about ten to 15 of our users and made sure it wasn't going to interfere with anything before we pushed it out completely. After testing for a week we pushed it out to the rest of the company.

We had three staff members who managed the deployment. 

It does not require any maintenance. 

What about the implementation team?

We did not use any third parties. We simply used NinjaOne to help with the deployment. 

What was our ROI?

We have witnessed an ROI. So far, we've saved tons of time having to remediate and detect - things of that nature.

What's my experience with pricing, setup cost, and licensing?

The pricing was competitive. The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne. They were similarly priced. SentinelOne seems like it's more mature. It was close enough to where it was worth it to go with the SentinelOne.

Which other solutions did I evaluate?

We also evaluated WatchGuard and a few other options. With this product and WatchGuard, there were not a lot of differences. That said, we did not use both in our production environment. This product seemed to be easier to navigate and was a little more user-friendly as far as finding remediation options, and vulnerabilities. We also had an easy experience with the licensing. WatchGuard's licensing seemed unnecessarily complicated. 

What other advice do I have?

We haven't had to look into the forensic side yet. I did again see that in the demo, yet we haven't in the real world had to do that. Hopefully, we won't have to for a very long time. Therefore, I don't have much experience with that yet.

I'd ask someone who doesn't think that they need a workload protection platform if they have a continuous security monitoring solution in place if whatever they have detects and remediates in real-time. I'd be surprised if there was something else out there that can do what this solution does for cheaper. 

It supports our ability to innovate. We don't have to worry about security aspects. We really get a chance to focus on other things. That's nice for a small department like ours. 

I'd rate the solution nine out of ten. It's been a great fit for our company. There are other solutions out there. This solution, however, is hard to beat.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Mathew Gonzalez - PeerSpot reviewer
IT Support Specialist at a non-tech company with 201-500 employees
Real User
Top 20
Dec 15, 2025
SentinelOne Singularity Cloud
Pros and Cons
  • "The real-time detection and response capabilities overall are great."
  • "Currently, we would have to export our vulnerability report to an .xlsx file, and review it in an Excel spreadsheet, and then we sort of compile a list from there. It would be cool if there was a way to actually toggle multiple applications for review and then see those file paths on multiple users rather than only one user at a time or only one application at a time."

What is our primary use case?

We are a relatively smaller organization of roughly 250 people. We utilize SentinelOne for patch management, vulnerability assessments, and remediation. So whenever one of our users has an issue on their machine, we get an immediate notification to let us know what that intrusion, infection, malware, whatever it might be, where it is, what file may have caused it, and then we can immediately take action. 

There are also default settings for ensuring the software that SentinelOne installs on all our client machines. The latest agent is up to date everywhere. They have a couple more insights, however, that's our main use case.

The big thing for us was just having optics on vulnerabilities, being able to ensure that we have a secure way to get month-over-month assessments of our security stats, and ensuring that there's something in place that can make sure that we're secure. We also wanted something that could keep up with current demands without having any sort of interference or impact on the user's end.

How has it helped my organization?

Minimal impact on user's, quick scans and remediation, and very precise action on quarantine and threat-elimination. This has been the most positive tool in our arsenal, and being able to get automated reports on what our security posture is helps. They've recently added an exclusion function that makes our month-over-month vulnerability management so much easier, and helps to keep track of the vulnerabilities we've accepted. While they were already a great service, they''ve continued to improve their feature stack without the cost creep of some other EDR's.

What is most valuable?

The remote shell and the remediation are the two that really stand out as valuable features. The remote shell function that it offers is something that I use almost daily. It allows us to quietly and discreetly sign in on a user's computer, but only as admin. It prevents any sort of security issues or security risks to a user, which would be probably our favorite. 

The remediation is really nice as it gives a very clear understanding of where a file came from. For example, in our use of it, there are a couple of files that we had that we didn't even know that we had. There was software that no one was aware was installed on these machines more than three years ago; we actually learned about that software once SentinelOne was installed. The level of optics it gives you is just incredible.

With that software, as soon as we installed SentinelOne, there were a couple of different applications and software that were immediately flagged as tracking user information and things like that. We found out that there was actually some sort of remote surveillance software that the past iteration of the IT team had installed and tested that just never got removed. We ended up tracking down the vendor for that and getting their assurance that that was no longer being used.

The real-time detection and response capabilities overall are great. I've never used anything that was as fast as this. The software that we used to use, Sophos, was comparable, however, it had a noticeable impact on the user. The bigger thing for me is that there isn't an impact on my end users. When we are actually running a scan, let's say, if we find that there's an impact, it's very quick. We've tested it by throwing malicious software onto our test machines just to see how quickly SentinelOne actually picks it up. And it's literally within seconds. When you actually do a scan, you can scan your higher fleet, and it's done relatively quickly as long as those machines are powered on. And it will act the second that those machines power on and connect to the Internet again to get that signal.  I've never used anything as quick, personally. 

The forensic visibility into the Linux terminal is not something we use as we actually don't use any Linux machines ourselves, so I couldn't speak to that. As far as visibility goes, we're primarily a Mac organization, and we have ten percent of our users on PC. As far as Mac goes, the visibility is fantastic. Same with the PC side of things. 

The historical data record, from what they had shown us in the demo, looks pretty incredible. We thankfully have not suffered an attack that required historical data. 

In terms of our mean time to detect, I don't think we ever had it. Since we're a small organization, we haven't had any real issues with genuine malware attacks. I can't speak to a scenario where while we were on Sophos, we experienced one. When we've had security audits that have tried to pen test for us, we have not had any issues with SentinelOne whatsoever. Every time that we've attempted to see how accurate and how quickly it can detect an infection or intrusion, it's being caught immediately.

The same is true for mean time to remediate. Any remediation that we do, for example, as soon as we block off a file, the automatic remediations are nice. In the event that we want to have something behave differently on another machine, we can quickly change that once we see it in any incident log. Setting those permanent rules is very helpful since, if you know something's malicious, chances are you don't want it showing up anywhere else.

The product has helped free up your SOC staff to work on other projects or tasks. The work that we used to have to do with our previous provider in going through our vulnerability assessments on a monthly basis and in trying to track down the install path of different applications was a headache and a half. With SentinelOne, the application management, and vulnerability assessments, are easy. You can see directly to the file path. It cuts a significant enough time out of our day.

It's had a positive impact on our overall productivity. Being able to dig through and find applications faster has drastically cut down our vulnerability position. When we first started using Singularity, we were somewhere in the thousands. Within the first month of having used it for our vulnerability assessments, we were down to just 1600, and now we're sitting well under the 500 mark when it comes to critical vulnerabilities. It's been very drastic and exponential at that. Now, any time a vulnerability does pop up, it's very quick and easy for us to track down where it is and take immediate action.

The interoperability with third-party solutions is fine. We don't currently use Kubernetes in our organization, however, we do utilize a VPN and it has no issues with adapting to that VPN. We also utilize different storage, including cloud storage accounts. There are no issues there either.

They've been fantastic at supporting innovation. We've had their support; they're always very responsive and very quick to give us the right advice on how we can execute what we're looking to do. Making sure that you have access to the necessary system without interrupting your user and without your user feeling at risk of their privacy being invaded is huge.

What needs improvement?

We export our vulnerability report to an .xlsx file, and review it in an Excel spreadsheet, and then we sort of compile a list from there. It would be cool if there was a way to actually toggle multiple applications for review and then see those file paths on multiple users rather than only one user at a time or only one application at a time.

At this time we need to use the online interface in order to retrieve the filepaths that we can target, and in some cases these aren't even available. It would be one of the only things left for them to add into their feature set, and would make this a product I can't think of improvements for.

For how long have I used the solution?

I've been using the solution for roughly 2.5 years

What do I think about the stability of the solution?

I've had no stability issues at all. We have not experienced any performance decreases.

What do I think about the scalability of the solution?

As far as deploying to more devices, there's not a problem with scaling at all. We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne, and those devices immediately show up. If we spin up a new device on Mac OS, it shows within the set the SentinelOne console within seconds.

How are customer service and support?

Their support has been fantastic. They are quick to respond. 

I've never had an issue with their support. What little time I did have one scenario where it was not something that they could help with, they'd been able to provide us with all the articles and information necessary to act on it on our own, which is really all you can ask for.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were previously using Sophos. The biggest issue that we had with them was the fact that we were a fully remote company, so a lot of our users would be traveling for client meetings or even traveling abroad for client meetings. Reliance on a secure public WiFi solution is a very big deal for us. When it comes to users on a VPN, Sophos with MacOS's more recent updates would completely cut off Wi-Fi - which was very difficult for us to work around as a remote company. Thankfully, with multiple different tests in multiple different scenarios, we've never had that issue with SentinelOne. 

The other big thing is the capability to remove a device from the network. In the event that a significant intrusion or malware, malware, ransomware, whatever it might be, is detected the ability to just isolate that one user from internet access is huge. You would hope that that's how an EDR would behave instead of completely removing all internet no matter what.

How was the initial setup?

The initial setup was pretty straightforward. Our organization uses Kagi MDM. And in using that MDM solution, it was very easy for us to just quickly put together an automated installer and deploy it. 

We have multiple different groups of users, including PC and Mac. With the smaller percentage of PC users, we were able to just change the group ID in the installer, and that ensured that they were placed into the proper place for their groups. Being able to tweak and ensure that from the back end within the SentinelOne console, we could ensure that everything is set up the way we want it to be once that user gets that package installed, makes life a lot easier. You don't need to worry about signing on with a user and changing any of those settings. The installer package that they get is going to be everything that they need. Once that installs, that's it. It was very seamless. If anything, removing Sophos was the hardest part of the installation process.

We were able to deploy using a team of three people. Hypothetically, one person could do it alone as long as they are well versed in MDM.

As far as the application itself is concerned, there was no need for maintenance. You can control everything from the console. When there is a new agent to install you receive a notification when you log in to the management console. You can control when that update gets deployed to your organization. You can break it up into different groups within your organization. For ourselves, we always test on a smaller number of users. And then once we see stability, we deploy to the rest. That's what little maintenance is involved. It's a drastic improvement versus other solutions that I've used.

What about the implementation team?

We were able to do the initial setup completely in-house. We were able to do that on our own. We were able to very, very quickly deploy SentinelOne to pretty much our entire fleet.

What was our ROI?

Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider. Our users have less of a performance drain when attempting to use it. That's always huge when it comes to EDR. It pretty much checks every single box for us. It's the one software in our stack that we are happiest with.

What's my experience with pricing, setup cost, and licensing?

For us, the pricing is very fair. They were willing to meet our price point. With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at. 

Which other solutions did I evaluate?

We reviewed quite a few solutions. The big selling point for this product was that they were willing to work with us on a price point as a smaller organization. That was a huge reason for us actually going with them. The fact that they were willing to work with us as far as the pricing goes was the main reason that we ended up going with them. It was nice to see that they work with the little teams.

What other advice do I have?

We're a customer and end-user.

We thought something as good as SentinelOne would be out of the question for an organization of our size. We assumed it would be something that's suited to larger organizations - money, obviously, being the main concern. However, the fact that they were willing to work with us changed that. Seeing that they're willing to work with smaller organizations is cool. I like that they actually give back to the tech sector that way.

I'd rate the stability ten out of ten.

I'd advise new users that they're going to need to invest a little bit of time upfront in order to make sure that their organization is set up for proper deployment. We probably spent about a week or two configuring everything and getting it to work the way we wanted. However, after that initial investment of time, the maintenance that you have to do is pretty minimal.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Jesse McClure - PeerSpot reviewer
Intern SOC Analyst at a tech services company with 51-200 employees
Real User
Jun 16, 2024
Good visibility and vulnerability scanning with very good reliability
Pros and Cons
  • "It gives me the information I need."
  • "A few YouTube videos could be helpful. There isn't a lot of information out there to look at."

What is our primary use case?

I'm taking a look and digging into applications. I use it for general analysis. 

What is most valuable?

The visibility is very good. It allows me to go deeper into my investigations. It gives me the information I need. 

I do use the vulnerability scanning every day. It's excellent. I have no complaints. 

We do get false positives, however, it can be from downloading from dodgy sites or whatever the case may be. 

The mean time to detect is good. It's very fast.

What needs improvement?

It's good as is. From a beginner's perspective, while it's not necessarily complicated, it can be confusing. However, once you get the gist of it, it's pretty clear. For example, when you first go on it, you don't know what's going on. A few YouTube videos could be helpful. There isn't a lot of information out there to look at. 

For how long have I used the solution?

I've been using the solution for roughly six to seven months. 

What do I think about the stability of the solution?

The stability of the solution is good. There is no lagging, crashing or downtime. This year we haven't had any downtime with the solution. 

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

I've never contacted technical support. 

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

When I joined the company, it was already being used; I did not set up the solution.

It doesn't need ongoing maintenance, although there are occasional agent updates. 

What's my experience with pricing, setup cost, and licensing?

I don't know about the pricing or licensing. 

What other advice do I have?

I'm an end-user.

I've never used the evidence-based reporting or the offensive or infrastructure-as-code scanning yet. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2397411 - PeerSpot reviewer
Assistant System Engineer at a tech vendor with 10,001+ employees
Real User
Top 5
Jun 2, 2024
Helps reduce false positives, improve risk posture, and MTTD
Pros and Cons
  • "The user-friendly dashboard offers both convenience and security by providing quick access to solutions and keeping us informed of potential threats."
  • "SentinelOne Singularity Cloud Security filtering has some areas that cause problems, and to achieve single sign-on functionality, a break-glass feature, which is currently unavailable, is necessary."

What is our primary use case?

Our cloud security posture is managed with SentinelOne Singularity Cloud Security, a tool that identifies and highlights potential security weaknesses in our systems.

How has it helped my organization?

It is user-friendly.

SentinelOne Singularity Cloud Security helps reduce the number of false positives by 20 percent.

In evidence-based reporting, demonstrating that a vulnerability can be exploited is crucial. This information allows us to directly address the issue through manual remediation.

SentinelOne Singularity Cloud Security has improved our risk posture and has reduced our mean time to detection by 50 percent.

SentinelOne Singularity Cloud Security has reduced our mean time to remediation by 30 percent.

What is most valuable?

The user-friendly dashboard offers both convenience and security by providing quick access to solutions and keeping us informed of potential threats.

What needs improvement?

SentinelOne Singularity Cloud Security filtering has some areas that cause problems, and to achieve single sign-on functionality, a break-glass feature, which is currently unavailable, is necessary.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for one year.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security nine out of ten.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is scalable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Prisma Cloud but when we would request a feature we had to wait until the next release. That is the advantage of SentinelOne Singularity Cloud Security.

How was the initial setup?

The deployment took a few weeks to complete.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security falls somewhere in the middle price range, neither particularly cheap nor expensive.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security nine out of ten.

We have around five people working with SentinelOne Singularity Cloud Security.

No maintenance is required for SentinelOne Singularity Cloud Security.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manisha Kumari - PeerSpot reviewer
Senior Dev Ops Engineer at a computer software company with 51-200 employees
Real User
Apr 30, 2024
The compliance assessment features help us during audits
Pros and Cons
  • "We like SentinelOne Singularity Cloud Security's vulnerability assessment and management features, and its vulnerability databases."
  • "The categorization of the results from the vulnerability assessment could be improved."

What is our primary use case?

We primarily use SentinelOne Singularity Cloud Security for compliance purposes because we work with banks and the fintech industry, so we must follow some standards like PCI DSS.

How has it helped my organization?

We use SentinelOne Singularity Cloud Security for compliance and security purposes, and it has helped a lot. We face many audits, and during each audit, we must conduct a vulnerability assessment. SentinelOne Singularity Cloud Security gives us a list of vulnerabilities that we remediate to raise our compliance score. It's our only tool for vulnerability assessments. The benefits are mostly immediate. SentinelOne Singularity Cloud Security helped reduce the number of false positives, which has been difficult.

What is most valuable?

We like SentinelOne Singularity Cloud Security's vulnerability assessment and management features, and its vulnerability databases. The interface isn't too complex. It's quite easy to use. The agentless vulnerability scan is the feature we use the most.

What needs improvement?

The categorization of the results from the vulnerability assessment could be improved. 

For how long have I used the solution?

We have used SentinelOne Singularity Cloud Security for 2 years. 

What do I think about the stability of the solution?

I have never faced any downtime.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security's scalability is quite good. We have multiple projects, and scalability isn't an issue. 

What other advice do I have?

I rate SentinelOne Singularity Cloud Security 8 out of 10 based on the features I have used. I haven't used all the features, but I give the vulnerability and compliance features 8 out of 10. I can recommend SentinelOne Singularity Cloud Security for vulnerability scanning and compliance. There are many competitors, but I find SentinelOne Singularity Cloud Security quite good, which is why we haven't switched to something else for the past 2 years. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2382432 - PeerSpot reviewer
IT Manager at a sports company with 501-1,000 employees
Real User
Apr 9, 2024
Cost-effective, good support, and end-to-end coverage
Pros and Cons
  • "It is pretty easy to integrate with this platform. When properly integrated, it monitors end-to-end."
  • "We are getting reports only in a predefined form. I would like to have customized reports so that I can see how many issues are open or closed today or in two weeks."

What is our primary use case?

I consider it a cloud security posture management tool. It is being used for the overall posture of the environment. 

By implementing Cloud Native Security, we wanted to monitor end-to-end misconfigurations. That is why we started with it. We are now also using one other module for detection and response, but mainly, we are using it to monitor misconfiguration and benchmark compliance.

How has it helped my organization?

It is pretty good. It has good coverage and a good reporting system.

There has been tremendous improvement since implementing Cloud Native Security. Cloud Native Security reports any misconfiguration that is there in the infrastructure. We do not have to go and check each service individually. It has helped a lot.

For compliance management, we can find the benchmark compliance status in Cloud Native Security directly. We do not have to do anything. Many benchmarks that we are supposed to follow are added by default. It is pretty easy for us to showcase compliance to anyone.

Misconfiguration detection has been the most effective for threat detection in our cloud environment. We are mainly focusing on the misconfiguration. I can see any configuration-related issues in all the modules.

Because it covers all the modules, every single aspect of the compliance has improved. We were able to find out the critical issues related to cloud infrastructure. It is a real-time monitoring system, so, at any time, we can check and confirm.

Cloud Native Security provides information about the exact affected area. We can easily locate a resource in a particular account or service. It is very clear from the Cloud Native Security report where to look for a particular misconfiguration. They have also added a graphical representation.

The reports tell us what is the impact, how critical it is, and how to locate the issue. That helps to prioritize things and fix a critical issue on an urgent basis. It is easy to analyze things from our side.

After implementing Cloud Native Security, we were able to implement so many best practices. Initially, we were getting different types of issues. We learned from those issues, and we are now implementing best practices based on that. We are also able to do real-time monitoring.

It has helped reduce the number of false positives we deal with. We are hardly getting any false positives. Previously, if we had four false positives, we now have only one false positive.

Cloud Native Security's ease of use and precision in detection have improved our risk posture a lot.

Cloud Native Security has saved our mean time to detect. It has saved a lot of our time. It has saved almost 95% of the time because we cannot go and check all the services in AWS. It is very vast. Cloud Native Security gives us specific information. There is no manual effort.

Cloud Native Security has not helped reduce our mean time to remediate because remediation depends on so many factors. It has nothing to do with Cloud Native Security. We are getting the issues, and the team is responding to them. After fixing them, there is a lot of improvement in the number of issues.

What is most valuable?

It is pretty easy to integrate with this platform. When properly integrated, it monitors end-to-end. The other thing is the coverage. As far as I know, it has pretty good coverage. 

It is very easy to use. I would rate it a nine out of ten for ease of use. 

What needs improvement?

We are getting reports only in a predefined form. I would like to have customized reports so that I can see how many issues are open or closed today or in two weeks. 

For how long have I used the solution?

I have been using Cloud Native Security for around ten months.

What do I think about the stability of the solution?

It is stable. I would rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

It is scalable. I would rate it a nine out of ten for scalability.

Overall, we have seven users of this solution, but at a time, we only have two active users. It is being used in a single location.

How are customer service and support?

Their support is good. Whenever we have doubts, we get proper support. We connect with them and resolve the issue. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any other solution. This is the first one.

How was the initial setup?

It is on the cloud. The implementation phase varies. It can take a few months.

It does not require any maintenance.

What's my experience with pricing, setup cost, and licensing?

I am not involved in the pricing, but it is cost-effective.

What other advice do I have?

I would recommend Cloud Native Security to others. Overall, I would rate Cloud Native Security a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Shashank N - PeerSpot reviewer
Security Engineer Dev Sec Ops at a outsourcing company with 1,001-5,000 employees
Real User
Top 10
Jan 31, 2024
Offers a wide range of security features, including misconfiguration detection and easy to set up and use
Pros and Cons
  • "Atlas security graph is pretty cool. It maps out relationships between components on AWS, like load balancers and servers. This helps visualize potential attack paths and even suggests attack paths a malicious actor might take."
  • "Maybe container runtime security could be improved."

What is our primary use case?

It's a cloud-based SaaS tool. It's a cloud security partnership management tool. It gives you an overview of misconfigurations, Kubernetes security, Docker security, vulnerability scanning, and secret scanning.

What is most valuable?

Atlas security graph is pretty cool. It maps out relationships between components on AWS, like load balancers and servers. This helps visualize potential attack paths and even suggests attack paths a malicious actor might take.

What needs improvement?

Maybe container runtime security could be improved. But with the acquisition by a bigger company, things might roll out faster, potentially including this feature.

For how long have I used the solution?

I have been using it for six months. 

What do I think about the stability of the solution?

It's been stable in my experience. 

What do I think about the scalability of the solution?

Since it's a managed service, Cloud Native Security handles scalability. There are around 15 end users in my company using it.

How are customer service and support?

We could just contact the CEO directly with any questions. It was a small team back then, but I don't think that's the case anymore since they've been acquired.

Previously, it was just a 50-person team, and the CEO would hop on the call to solve the problem. 

How was the initial setup?

The initial setup is super easy! It's a SaaS portal, so no deployment is needed. Just configuration that takes about half an hour.

What's my experience with pricing, setup cost, and licensing?

It was reasonable pricing for me. The costing model might have changed now since they have been acquired. 

What other advice do I have?

I would advise integrating your Kubernetes clusters for extra features.

Overall, I would rate the solution a nine out of ten because I'm happy with Cloud Native Security overall.

The number of features Cloud Native Security offered with just a small team was phenomenal. Give them another six months to a year, and it could be one of the best tools out there.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rick Bosworth S1 - PeerSpot reviewer
Rick Bosworth S1Cloud Security (CNAPP, CSPM, CWPP) at a tech vendor with 1,001-5,000 employees
Top 20Real User

Shashank, thanks for your kind words. Allow me to assure you, we here at SentinelOne are relentlessly focused on our customers' success every day. And we are so happy to have welcomed the team in joining us. Sincerely, Rick

it_user1567476 - PeerSpot reviewer
Global IT Security Administrator at a manufacturing company with 1,001-5,000 employees
Real User
Sep 7, 2023
Easy to use with good historical data and real-time detection
Pros and Cons
  • "The ease of use of the platform is very nice."
  • "Bugs need to be disclosed quickly."

What is our primary use case?

We use the product across all of our entities for EDR, threat detection, and response methods.

How has it helped my organization?

We wanted a solution for protection. We had a number of entities with various EDR solutions. We wanted to centralize under one EDR solution, and we wanted one that was efficient and easy to manage with a small team.

The biggest thing for us was getting to a single platform. A single pane of glass has been nice. The ability to segment various sites out. The R-Back involved is super helpful for us as we are a multi-company organization. In general, the time has been greatly reduced for incidents.

What is most valuable?

The ease of use of the platform is very nice. The console provides excellent visibility into events that occur and, in general, the wide range of tools that are built into the agent itself.

My impression of the product's real-time detection and response capabilities is good. It definitely is a little bit different. It takes a little bit more time to learn than some of the other solutions that we have worked with in the past. Once you do understand it and once you're capable of running through the GUI and you understand what the logs and various windows they're trying to tell you, it's fairly straightforward.

The solution's automated remediation is good. I like that you can segment it into four options. You can choose to kill it at any time in the kill chain, so you can choose to quarantine it, you can choose to remediate, you can choose to roll back, you can choose to let it run. Being able to choose how far along you want those events to get is pretty nice.

The historical data record provided by the solution after an attack is decent. It gives you a flowchart of the attack. All along the processes you get good visibility and see all that were detected. Definitely, from a post-incident analysis perspective, it's very strong.

The solution has helped reduce our organization's mean time to detect by 20% to 30%. Given that extra 20% to 30%, it frees us up to focus on other items. 

The solution's impact on our organization's productivity is good. It provides robust whitelisting capabilities and improves our productivity. 

What needs improvement?

Agent releases need to be more stable before being pushed out. 

Bugs need to be disclosed quickly.

The reporting, and the logging visibility, are not there. It's very, very crude and simple. It needs to be drastically expanded. 

They need to expand their third-party integrations with SIM tools, and sites need to be given the option to expire at the end of the contract as well.

They could expand their integration with Kubernetes. They are trying to build out their third-party integrations. It does work well on Windows and Mac. 

For how long have I used the solution?

I've used the product for three and a half years. 

What do I think about the stability of the solution?

Agent stability and communication with the console and agents going offline can be an issue. It can be time-consuming to coordinate and fix. However, the cloud console is very resilient. It's mostly the agent releases where we might have issues. CrowdStrike agents seem a little more stable. 

What do I think about the scalability of the solution?

We have about 3,000 users using the solution.

Scaling is no issue. 

How are customer service and support?

Technical support is hit or miss. We have worked with some good agents and some less knowledgeable. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used different solutions, including the fact that we still CrowdStrike at a couple of companies. We are now moving more fully towards SentinelOne.

The simplicity and ease of use were big and where SentinelOne stands out. It's a set-and-forget policy. Based on what we saw in testing, it was the best option. 

In terms of telemetry data, we were all over the board.

How was the initial setup?

The initial setup was a little more complex when we first started. However, they've smoothed a lot of their implementation out and so it's gotten easier over time. It took us a couple of weeks to a month to deploy. About 20 were involved in the deployment. We have 30 to 40 companies around the world and it's across every company and every department. 

The solution does require maintenance. You need to have agents up to date and cases closed properly. It does require you to be invested. 

What was our ROI?

We have witnessed ROI. It's comprehensive in its detection capabilities and has saved us from multiple attacks. We've likely saved 30% based on prevented attacks. 

What's my experience with pricing, setup cost, and licensing?

The solution is relatively cheaper and is willing to work with companies on pricing. 

What other advice do I have?

We are customers.

For those who believe they already have a continuous monitoring solution in place, I'd advise that SentinelOne knows its own product. They can provide that extra confidence that nothing gets missed. And if you see a high number of alerts, they're able to really help you discern those and get down to the ones that matter most.

The solution doesn't affect our ability to innovate one way or another. It doesn't hold us back.

I'd recommend the solution and advise running a POC in your environment. It's good to run against CRowdStrike. They are seriously contending against CrowdStrike.

I'd rate the solution eight out of ten. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.