SentinelOne Singularity Cloud Security Reviews

We are using it for endpoint detection on all of our EC2 instances and hosts in the cloud. Along with it, we are also going to be using it for AV.

We do not have any EDR protection on our host. We would like to utilize it for AV to put some protection on our host. The pricing for the tool that we are using for AV has gone up, and they are not giving us a lot of things we need. Also, to use their EDR tool, we have to install a secondary agent, whereas, with SentinelOne, everything is included in the same agent.

Singularity Cloud Workload Security helps with forensics and extra protection on our host. We have not had any incidents where we had to fully use it or fully go into action with it, but we are hoping that it will provide the extra protection that we need to help resolve some blind spots that we have specifically on our hosts.

Singularity Cloud Workload Security has forensic visibility or deep visibility into the Linux kernel, but we have not used it. It is something that we will work on and use with our SOC team and the implementation team if an incident were to ever happen.

The historical data record provided by Singularity Cloud Workload Security after an attack will be useful if an incident happens. It will help us build a timeline of historical reference. It is easy to have it all in one place to build a timeline. We can see from start to finish where the incident started and where it occurred versus having to go in and do things manually by sifting through logs. The fact that SentinelOne is able to have that information or data and a single pane of glass is something that we like about the tool.

Singularity Cloud Workload Security helps to cut down the mean time to detect by having the historical reference and by being able to stop the incident with the hit of a switch. We can see from where it started, which is helpful. When you are an organization managing hundreds of accounts, it is hard to sieve through logs and get that information together, which increases our mean time to detect, whereas with SentinelOne, from the things we have seen and tested out, it seems simple and easy, and we are hoping that it will help us cut down on that time.

We are also hoping that it will reduce our mean time to remediate. We have not come across any actual incident to be able to fully know, but based on what we have seen so far in the tool, it seems it would.

Singularity Cloud Workload Security has not necessarily freed up staff to work on other projects, but it does reduce some time. It helps cut down on things. It does provide an easier capability. We have come from the old-school way of looking at logs. It seems that this tool will provide something much sleeker and easier for our SOC team to use.

Singularity Cloud Workload Security has not yet had much effect on our productivity. We have only had it for two months, but we like what we are seeing. We like implementing it. We like that it has a single agent and we can use it as AV. It seems to make things easy. It seems to be a more productive tool for us, but until we have an incident, I would not be able to say for sure. As of now, it looks like it has the capability.

Its interoperability with third-party solutions, such as Kubernetes, seems top-notch. We have integrated it with a couple of our solutions here, such as Kubernetes and containers, and we have not had any incidents or any problems to follow up or dig deep into. So far, the ability to look at our containers and to see into those clusters is something that puts Singularity above all others. With CrowdStrike or Trend Micro, we were not able to do that. We were not able to have the same visibility. SentinelOne Singularity made that easier for us.

Singularity Cloud Workload Security supports our ability to innovate from a standpoint where we know that our application teams and developers will be protected. When new applications are created, we will have some sense of security and some sense of safeguard for our teams. We did not have the visibility and the tools to protect us in the manner we would like, but with Singularity Cloud Workload Security, it looks like we can just put it on our endpoints and tell the teams to go and do as they wish because we know at least on this end, they will be protected.

From our tests and the things that we have done, we find Singularity Cloud Workload Security’s real-time threat detection and response capabilities attractive. We like the platform and its response time. We also like that its console is user-friendly as well as modern and sleek. Those are the things that are attractive to us.

We like the automated remediation feature. It is not something that we are going to use for automated remediation, but we do like the fact that it is there and can be utilized.

If I had to pick a complaint, it would be the way the hosts are listed in the tool. You have different columns separated by endpoint name, Cloud Account, and Cloud Instances ID. I wish there was something where we could change the endpoint name and not use just the IP address. We would like to have custom names or our own names for the instances. If I had a complaint, that would be it, but so far, it meets all the needs that we have.

We have been using it for two or three months. We went through a test trial, and we are finalizing the official purchase request to purchase it and start using it fully.

We have not experienced any issues so far.

We have not interacted with their support. We have only contacted our customer manager and our onboarding specialist. We have not had to submit any tickets.

We have not used any other similar solution previously.

It is a cloud deployment. I was involved in its initial setup. Its deployment was straightforward. There were a couple of questions that we had. Some of the documentation was not written in the best way. There were some hurdles when moving to the tool and understanding it, but for the most part, it was straightforward. We got all the instructions on how to deploy or install it. We were presented with a customer service rep who was an onboarding specialist. This customer service rep specialized in deployment for us, so everything was a simple setup.

We mainly did it ourselves, but we also had an integrator consultant from SentinelOne who was on the site. They answered all of our questions for anything that came up. For anything we needed, they were there to help us. We had three individuals full-time, and then we had a contractor.

In terms of maintenance, there is nothing required from the SentinelOne side. Once we onboard a lot of our hosts, we just need to organize it in a way that is easy for us, but from the SentinelOne or Singularity folks, nothing is required.

The pricing is fair. It is not inexpensive, and it is also not expensive. When managing a large organization, it is going to be costly, but it meets the business needs. In terms of what is out there on the market, it is fair and comparable to what I have seen, so I do not have any complaints about the cost.

We did evaluate other options. We tried Trend Micro Vision One. We also looked at CrowdStrike.

We went for Singularity Cloud Workload Security because it was built and made for the cloud. That was a big thing. The second big thing was that they utilize all of these different features with one agent.

The CrowdStrike solution is not built for the cloud. They have a cloud add-on, so it did not translate for us. The Trend Micro solution is somewhat built for the cloud. It is more of an on-prem tool that is moved to the cloud, but we have to utilize at least two agents to get all of the coverage, meaning AV and endpoint detection. With Singularity Cloud Workload Security, it is all covered in one agent. There is no need to put multiple agents on our host and go through that with our customers. It also allows us to place that agent using AWS Systems Manager, so the implementation in the cloud and launching of the agent is intuitive and easy. It was a no-brainer once we started looking at the tools in terms of how to implement them and what we would like in our organization. Singularity Cloud Workload Security took the top place.

It has a single agent to cover all aspects. You can save money and costs with data ingestion by using the Security DataLake from Singularity. There is also the ease of use of its console. There is also the ease of deployment by it being cloud-based. If you are looking for a tool that is perfect for cloud solutions and protects your cloud host, Singularity Cloud Workload Security would be at the top of my list.

To someone who does not think that they need a Singularity Cloud Workload Protection Platform (CWPP) because they have a continuous security monitoring (CSM) solution in place, I would recommend looking again at Singularity because there is one agent and the ease of transitioning and deploying into the cloud. Another big thing about Singularity is the holding of the data. We utilize Splunk. However, with Singularity, we do not need to ingest all the data because we can also utilize their data lake. The query or the information that we can look up at Splunk can also be looked up in Singularity, so there is no need to take all that data from Singularity and ingest it into our Splunk and increase our license. We can utilize our license and capabilities. We can just use the data lake that comes with Singularity and utilize logs in that manner. In the end, it is saving us costs when it comes to our SIEM tool ingestion, so I would recommend looking at these top aspects. It is easy in the cloud. It helps save data on your SIEM tool. It saves the ingestion costs. There is also a single agent.

I would rate Singularity Cloud Workload Security a nine out of ten.

We have deployed SentinelOne Singularity Cloud Workload Security to our servers and clients. 

Singularity's real-time detection and response capabilities so far have been great.

I like the way we have options in how we set up the automated remediation. We can set it up to automatically take action, or we can set it up to just flag or let us know that there is something that needs to be investigated. It has been really good in that regard. There are many, many options in how we can configure it, and I have liked that quite a lot.

Compared to my previous solution, I am more comfortable with SentinelOne Singularity Cloud Workload Security. I was always concerned that the previous solution was not catching everything. There were a lot of false positives, and there were several cases where it did not catch everything. Even when it did catch something, the logging and forensic details were very limited. SentinelOne Singularity Cloud Workload Security is the opposite of that. It gives us deep visibility into what is going on and what has happened. The mediation is great, and the logging is much more detailed. It has been a huge improvement over what I was using before. Singularity Cloud Workload Security has given me peace of mind.

To date, all threats detected were false positives or test threats. No actual threats have been encountered, but test threats were detected quickly.

One thing I particularly like about Singularity Cloud Workload Security is that it supports older legacy operating systems that we have been unable to eliminate. This is a valuable feature that other clients do not offer.

The visibility is the best part of the solution. To see exactly what's going on in all the clients, and processes that are running, I have got a few false positives, but those are relatively easy to investigate and remedy, and flag them as false positives.

We use Singularity Cloud Workload Security with Citrix and a non-persistent VDI. It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear. We eventually got it sorted out with the help of support, and I give credit to SentinelOne for that.

I have been using SentinelOne Singularity Cloud Workload Security for ten months.

I have not experienced any stability issues, client issues, or rogue agents causing problems. I have also not had any crashes. Overall, it has been great.

We have a relatively small environment, with fewer than a hundred endpoints deployed. So, scalability is easy for us. I don't know how it would work with thousands or even tens of thousands of clients, but I haven't had any issues so far.

The technical support is helpful.

Positive

Our previous solution, Trend Micro Worry-Free, in comparison, is quite poor. It did not give me very good visibility into what was happening with my clients, on the network, or what processes were running. If something happened, I was very limited in my ability to figure out what happened. In other words, the forensic capabilities of my previous solution were lacking.

There is no way to compare the turnaround time of obtaining telemetry data between the two solutions because Trend Micro Worry-Free did not provide any telemetry data. We would receive an email about a possible virus, but when we logged into the system to view the logs, there would be nothing there. Or, it would tell us that there was a virus, but it would not tell us which client was infected until we logged into the console. It was lacking in so many areas.

During the deployment, we conducted a test case. One of SentinelOne's sales engineers assisted us in setting up the software, configuring everything, and setting up notifications. They walked us through the process of setting everything up to my liking and how they would recommend setting up the software. They were instrumental in helping us deploy the system, and all of their assistance was included in the price of the system. We did not have to pay any additional fees. I found their assistance to be very helpful.

Without SentinelOne's help, the initial setup would likely be very complex. There are many options for configuring the product, which can be both beneficial and detrimental. On the one hand, it is beneficial if we are familiar with the software and know how to best configure it. This flexibility is a great advantage. On the other hand, if we are coming from a different product and do not know SentinelOne's software, it would be very helpful to have their assistance in walking us through the setup process and recommending a configuration.

I was the only person from our organization involved in the deployment.

I wasn't sure what to expect from the pricing, but I was pleasantly surprised to find that it was a little less than I thought.

I also evaluated Carbon Black. I read a lot of reviews, both official and user-generated, to learn what people were saying about the product. What really drew me to SentinelOne was its legacy software support. This was a key factor for me, and it helped me eliminate some of the other options.

I would rate Singularity Cloud Workload Security eight out of ten.

The software itself is very good. Singularity Cloud Workload Security provides deep visibility and support. I have found the support team to be very responsive and helpful whenever I have engaged with them.

One of our requirements was that the solution was simple enough for me to maintain myself without spending a lot of time managing the software. There are software agent packages that become available, and I need to go in and approve them and push them out. There are occasional false positives, but overall, it's not a lot of work.

For straightforward clients on a PC or laptop, Singularity Cloud Workload Security works well. However, in edge-case scenarios like ours with Citrix and non-persistent VDI, we need to test it out to see if it works well enough in our environment. We had some initial problems getting it started, but we were able to resolve them. So, my advice is that if the scenario is straightforward, there should be no problems.

I use it to monitor and update my clients. We have about seventy users, which we run the client on, and we pretty much just monitor the activities and update the agents when possible. We use it to make sure that there are no viruses or malware on the user end, the endpoint machines. It's an antivirus.

We were looking for a solution that wasn't hard to manage and wasn't intrusive on the client end. We needed something users couldn't make changes to or take up too much CPU. We wanted to make sure that when we loaded this on the user machine it wasn't going to tax it. 

The ease of use is great.

The portal is great. It's not complicated. I can find what I need and it's straightforward. It's not over complicated. 

The real time detection and response capabilities are good. I did a lot of research before signing up and doing the demo. They have a good reputation as far as catching threats early on. 

They have an automated remediation feature that I have used. You can resolve issues on the portal. 

The forensic visibility into the Linux kernel is very good. It helps to catch things early on. They've been able to remediate situations pretty quickly.

The historical record after the attacks is informative. It gives me the information I need. It's done really well.

The solution has helped me free up time. I go maybe once a week to see a status and if I get any alerts via email, I'll action something. My users are pretty educated and I haven't had to really worry too much. There's barely anything getting caught as the staff is all very diligent.

When it catches something, we're able to quickly get a handle on it. It's doing its job and we haven't had to worry about any attacks.

There isn't anything I don't like. It's really easy to use, for example. 

Their search feature could be better. When I go in and try to search for stuff, it could be a bit easier. It can be a little cumbersome. 

I've been using the solution for two years. We're going to be renewing our contract soon. 

I've had no stability issues at all.  

It's easy to scale. Scaling is straightforward.

We're a non-profit, so we won't grow too much. We don't really have use for the auto scaling feature. However, the feature does make scaling easy for those who need to grow.

I've barely contacted technical support. I've only spoken to sales in regard to demos. I had to call support once when an agent didn't install correctly. I had them get a cleaner to remove it from the machine. That only happened once. They were very helpful and it was easy to contact them. I was done in ten minutes. 

Positive

I did previously use McAfee. When we had to renew, we were looking for something simple on the client end and pretty light. McAfee tends to tax the machine a bit. It had a clunky client as well. The reputation of Sentinel was also better than McAfee's. 

I was involved with the initial deployment. The setup was straightforward. I had no issues with the setup.

Outside of occasionally upgrading the agents, there is no maintenance needed. 

I handled the setup myself and my boss. 

The pricing and licensing are competitive. 

We were evaluating McAfee and Symantec and a few other companies. I can't recall the others. Sentinel just stood out. 

To those who have a continuous monitoring solution in place, I'd advise them to have something running on their client end as well. Otherwise, you don't have full coverage. 

I haven't really integrated the solution with any third-party solutions.

I'd rate the solution ten out of ten. It's straightforward and not that hard to work with. You don't have to do too much prep work before jumping in. It's an easy solution to implement. 

Cloud Native Security is a tool that has good monitoring features. We get multiple misconfigurations from the monitoring on a daily basis. Cloud Native Security detects misconfigurations in real-time, like open ports.

If our team closes a particular alert triggered in Cloud Native Security, it should also be closed in Cloud Native Security. After closing an alert in Cloud Native Security, it still shows as unresolved.

I have been using Cloud Native Security for one and a half years.

We haven’t faced any issues with the solution’s stability.

The technical support of the solution is good.

Positive

Cloud Native Security is a user-friendly solution. If you log in to the console, you'll get all the misconfigurations, and the solution has recently integrated CI/CD. Sometimes, we get false positive alerts. Our team closely observes if there are any misconfigurations. If it is closed for a particular resource, it must also be closed from the monitoring dashboard, which is not happening. We have already raised this issue to the support team.

The solution's proof of exploitability gives complete data from the console regarding the issue, description, resolution, proof of concept, and closing of alerts. The main benefit of Cloud Native Security is that it detects multiple misconfigurations in our environment. If there are any unwanted port openings or any publicly accessible EC2, we will get to know about them easily from the monitoring tool.

Cloud Native Security is deployed on the cloud in our organization. Cloud Native Security has new monthly updates. We are continuously in touch with the Cloud Native Security team for anything that needs to be changed or modified or if there are any new requirements.

Overall, I rate the solution a 9 out of 10.

Cloud Native Security offers the flexibility to create a customized solution that fits our specific needs. It's a comprehensive tool encompassing the central elements—PSC, PPP, and more.

It is advantageous in terms of time-saving and cost reduction.

There's an array of upcoming versions with numerous features to be incorporated into the roadmap. Customers particularly appreciate the service's emphasis on intensive security, especially the secret scanning aspect. During the proof of concept (POC) phase, the system is required to gather logs from the customer's environment. This process entails obtaining specific permissions, especially in terms of gateway access. While most permissions for POC are manageable, the need for various permissions may need improvement, especially in the context of security.

I have been using Cloud Native Security for the past six months.

I'd rate it an eight. It's a reliable solution that the organization is increasingly adopting for its robust features and security.

It is quite scalable. I would rate it an eight out of ten. 

They are helpful.

Positive

Prisma Cloud seemed limited in its solutions and had to acquire other companies for broader offerings, while Cloud Native Security provided more comprehensive and tailor-made solutions, especially in terms of authentic security features.

The setup isn’t easy because it doesn't support Azure. It's something on the roadmap. It doesn't limit itself to a particular hypervisor.

For now, we don't handle the maintenance. It's all managed by the vendor for our customers.

It's not expensive. The product is in its initial growth stages and appears more competitive compared to others. It comes in different variants, and I believe the enterprise version costs around $55 per user per year. I would rate the pricing a five, somewhere fairly moderate.

I would rate it 8 out of 10.