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Cloud engineer at a construction company with 5,001-10,000 employees
Real User
Top 20
Dec 17, 2024
Provides real-time inspection and supports multiple cloud engines
Pros and Cons
  • "Singularity Cloud Security's most valuable features are its ease of scalability and comprehensive security measures."
  • "Singularity Cloud Security's most valuable features are its ease of scalability and comprehensive security measures."
  • "While SentinelOne offers robust security features, its higher cost may present a challenge for budget-conscious organizations."
  • "While SentinelOne offers robust security features, its higher cost may present a challenge for budget-conscious organizations."

What is our primary use case?

We use SentinelOne Singularity Cloud Security for real-time alerts, enabling us to address potential threats proactively.

SentinelOne Singularity Cloud Security was implemented to enforce best practices, monitor runtime activity, and expedite troubleshooting.

How has it helped my organization?

SentinelOne Singularity Cloud Security provides easy-to-follow documentation on the steps required to resolve issues.

It offers a user-friendly experience with a centralized console for managing assets and delivering devices.

Singularity Cloud Security provides a real-time inspection for organizational growth, which makes it suitable for both small and large enterprises. It is interactive and easy to navigate, simplifying self-service.

What is most valuable?

Singularity Cloud Security's most valuable features are its ease of scalability and comprehensive security measures.

Singularity Cloud Security has a centralized console for managing assets and delivering devices.

Singularity Cloud security supports various cloud engines, such as Azure and AWS.

Once fine-tuned, Singularity Cloud Security reduces false positives by 80 percent.

Singularity Cloud security improves our risk posture. We have not had any security issues.

It has reduced our mean time to detect by up to 20 percent.

Our mean time to resolve has significantly improved with the implementation of Singularity Cloud security. Previously, our MTTR ranged from 15 to 20 minutes, but now it has been reduced to 5 to 7 minutes.

Singularity Cloud security has been a valuable asset to our application developers and AppSec team. Its support for various cloud platforms and user-friendly interface have greatly improved our security posture.

What needs improvement?

While SentinelOne offers robust security features, its higher cost may present a challenge for budget-conscious organizations. Additionally, some users have reported experiencing delays in issue resolution due to slower response times from the support team.

Buyer's Guide
SentinelOne Singularity Cloud Security
April 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for around two years.

What do I think about the stability of the solution?

I would rate the stability of Singularity Cloud Security nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Singularity Cloud Security ten out of ten.

How are customer service and support?

Sometimes, the response time of the support team is lagging.

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial deployment was straightforward and took three days to complete.

What about the implementation team?

Their customer service support team was on the call with us. Our team leads and technical people were there, and they jointly deployed Singularity Cloud Security on the data center as well as on the cloud.

What was our ROI?

Before SentinelOne, I used to take around 15 to 20 minutes to resolve an issue. After implementing SentinelOne, it takes about five to seven minutes.

What's my experience with pricing, setup cost, and licensing?

SentinelOne is more expensive compared to other security solutions.

I would rate the cost a seven out of ten with ten being the most costly.

What other advice do I have?

I rate SentinelOne Singularity Cloud Security a nine out of ten.

Singularity Cloud Security is deployed across our infrastructure, and we currently have 13 users.

I would recommend SentinelOne Singularity Cloud Security to other users for security purposes.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Cloud Engineer at ACC Ltd
Real User
Top 20
Dec 23, 2024
Highly effective with centralized security insights and real-time detection and response
Pros and Cons
  • "The most valuable feature of SentinelOne Singularity Cloud Security is its advanced AI and machine learning capabilities, which allow it to identify and respond to threats in real time."
  • "I would definitely recommend SentinelOne Singularity Cloud Security for infrastructure security."
  • "For SentinelOne, improvements could be made in managing Internet dependency as cloud-based operations can pose challenges in environments with limited connectivity."
  • "For SentinelOne, improvements could be made in managing Internet dependency as cloud-based operations can pose challenges in environments with limited connectivity."

What is our primary use case?

I use SentinelOne Singularity Cloud Security for security purposes. It is deployed in my cloud infrastructure, providing me with a main dashboard that allows me to monitor my infrastructure. It helps identify vulnerabilities, ransomware attacks, and other threats. Essentially, I use it to enhance security.

By implementing this solution, we wanted to prevent ransomware and DDoS attacks and have 24/7 threat monitoring of our infrastructure.

How has it helped my organization?

SentinelOne Singularity Cloud Security has helped us implement effective security measures to reduce risk. It has also had an impact on key performance indicators, security metrics, the false positive rate, the mean time to detect, and the mean time to respond.

Before SentinelOne Singularity Cloud Security, we had to use AWS services like GuardDuty and CloudTrail, or WAF in AWS. We had a console, but there was no alerting system. SentinelOne Singularity Cloud Security collects all the information from GuardDuty, CloudTrail, WAF, and other AWS services and organizes security insights into a single, comprehensive dashboard. It also provides us with the best practices and documentation to resolve issues.

We were able to realize its benefits immediately. It has reduced false positives by 30% to 40%.

SentinelOne Singularity Cloud Security is a trustworthy product. Since its implementation, I have confidence in the security of our infrastructure. It detects everything. I have a good overview of our infrastructure.

SentinelOne Singularity Cloud Security has reduced our mean time to detect by 40% to 50%. It has reduced our mean time to remediate by 60%.

What is most valuable?

The most valuable feature of SentinelOne Singularity Cloud Security is its advanced AI and machine learning capabilities, which allow it to identify and respond to threats in real time. 

Furthermore, the user interface is intuitive, making it easy to understand even for those unfamiliar with cloud technology. This ease of use extends across the dashboard and overall user experience.

What needs improvement?

For SentinelOne, improvements could be made in managing Internet dependency as cloud-based operations can pose challenges in environments with limited connectivity. 

Additionally, integration with certain third-party tools or legacy systems might require extra effort. 

Its features may be overwhelming for smaller organizations with less complex security needs.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for two years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. Sometimes, I feel the dashboard is a bit laggy.

What do I think about the scalability of the solution?

It is scalable, and I would rate it a nine out of ten for scalability.

We have multiple locations and departments. In my team, there are about 22 users working with this solution from different locations.

How are customer service and support?

The technical support is highly knowledgeable and reliable in security matters. I would rate their support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using SentinelOne, I used AWS-managed security tools like WAF and GuardDuty. I find SentinelOne superior due to its real-time detection and mean time to remediate threats.

How was the initial setup?

Its deployment was easy. We had the SentinelOne team on the call, making the process smooth and easy. It took us about three days.

I do not have to do any maintenance. The maintenance is taken care of by SentinelOne. When there are any maintenance activities, they send us an email about the time. They usually have maintenance activities on a quarterly basis.

What about the implementation team?

SentinelOne's team assisted us during the deployment. We had seven people involved.

What was our ROI?

Using SentinelOne has saved me both time and money. Before its deployment, it took one to two hours to detect or resolve issues, whereas now, it only takes ten to twenty minutes.

What's my experience with pricing, setup cost, and licensing?

SentinelOne is relatively cheap. If ten is the most expensive, I would rate it a seven.

What other advice do I have?

I would definitely recommend SentinelOne Singularity Cloud Security for infrastructure security. I would rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Cloud Security
April 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
Ritesh P. - PeerSpot reviewer
Senior Manager at ICICI Lombard
Real User
Top 20
Jun 2, 2024
It's more scalable and flexible than our previous solution because we don't need to install any agents
Pros and Cons
  • "SentinelOne Singularity Cloud Security provides email alerts and ranks issues based on severity, such as high, critical, etc., that help us prioritize issues."
  • "The reporting works well, but sometimes the severity classifications are inaccurate. Sometimes, it flags an issue as high-impact, but it should be a lower severity."

What is our primary use case?

We use SentinelOne Singularity Cloud Security for cloud security posture management. It's used for AWS use cases to prevent leaked credentials and unauthorized access to our S3 buckets. 

How has it helped my organization?

Before SentinelOne Singularity Cloud Security, we couldn't identify all of the hidden vulnerabilities on the endpoints. A manual approach was insufficient because we weren't getting everything. We were catching about 40 percent of the issues, and now it's up to almost 99 percent. 

What is most valuable?

SentinelOne Singularity Cloud Security provides email alerts and ranks issues based on severity, such as high, critical, etc., that help us prioritize issues. SentinelOne Singularity Cloud Security's vulnerability scanning works well. 

What needs improvement?

The reporting works well, but sometimes the severity classifications are inaccurate. Sometimes, it flags an issue as high-impact, but it should be a lower severity. For example, it might highlight an exposed AWS encryption key, a critical compliance issue, but it isn't tagged as a high-risk problem. That only happens about 10 percent of the time. It shows a true positive 80-90 percent of the time. 

For how long have I used the solution?

I have used SentinelOne Singularity Cloud Security for six months.

What do I think about the stability of the solution?

We haven't had any problems with SentinelOne Singularity Cloud Security's stability. 

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is more scalable than Qualys. 

How are customer service and support?

I rate SentinelOne Singularity Cloud Security support eight out of 10. They are very knowledgeable and supportive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Qualys but switched to SentinelOne Singularity Cloud Security because it's easier to use. It's also more scalable and flexible. We don't need to install an agent. 

How was the initial setup?

SentinelOne Singularity Cloud Security is a hybrid deployment. The initial setup was easy. We had a consultant. 

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is priced in the middle. It's better than Qualys. 

What other advice do I have?

I rate SentinelOne Singularity Cloud Security 10 out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Cloud Support Engineer at a construction company with 5,001-10,000 employees
Real User
Top 20
Dec 23, 2024
Effortlessly remediate threats with autonomous AI responses while navigating customer support delays
Pros and Cons
  • "Singularity Cloud Security offers autonomous response capabilities, automatically remediating threats and restoring affected files without manual intervention."
  • "SentinelOne is far superior to our previous solution, Accops, due to its seamless updates, effortless maintenance, and user-friendly interface and dashboard."
  • "The SentinelOne customer support needs improvement, as they are sometimes late in responding, which is critical in a production issue."
  • "The SentinelOne customer support needs improvement, as they are sometimes late in responding, which is critical in a production issue."

What is our primary use case?

We use SentinelOne Singularity Cloud Security to enhance the security of our cloud and data center infrastructure. Its primary functions include providing alerts and guiding the implementation of best practices for cloud security.

To enhance our security posture, we implemented SentinelOne Singularity Cloud Security, as we lack a dedicated managed service for continuous environmental monitoring.

How has it helped my organization?

SentinelOne Singularity Cloud Security is easy to use. It offers an intuitive dashboard making it user-friendly.

The evidence-based reporting is helpful for navigating the evolving threat landscape. It enables us to implement security measures proven to reduce risk.

The inclusion of proof of exploitability in its evidence-based reporting fosters stakeholder trust and reduces reliance on human intervention.

SentinelOne Singularity Cloud Security has a minimal impact on system performance compared to traditional antivirus solutions and helps meet compliance requirements by maintaining detailed logs and audit trails.

It has reduced our false positive rate by 20 percent and has significantly improved our security posture by providing comprehensive visibility into all activities across our infrastructure.

SentinelOne Singularity Cloud Security has decreased our mean time to detect by 60 to 70 percent.

What is most valuable?

Singularity Cloud Security offers autonomous response capabilities, automatically remediating threats and restoring affected files without manual intervention. Its AI-powered threat detection utilizes advanced AI and machine learning to identify and respond to threats in real-time. Its scalability makes it particularly beneficial for small organizations.

What needs improvement?

The SentinelOne customer support needs improvement, as they are sometimes late in responding, which is critical in a production issue. Cost is also an area for improvement as it must be more affordable, particularly for smaller companies.

For how long have I used the solution?

We have been using SentinelOne Singularity Cloud Security for almost one year.

What do I think about the stability of the solution?

I rate the stability of SentinelOne Singularity Cloud Security as eight out of ten. There are no major bugs, glitches, or downtime issues.

What do I think about the scalability of the solution?

I rate the scalability of SentinelOne Singularity Cloud Security a nine out of ten. It is very scalable and suits our needs.

How are customer service and support?

The technical support team's response time is slow at times.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

SentinelOne is far superior to our previous solution, Accops, due to its seamless updates, effortless maintenance, and user-friendly interface and dashboard.

How was the initial setup?

The initial setup can be slightly time-consuming, requiring about two to three days for deployment on both cloud and data center infrastructure.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is costly. I would rate the price an eight out of ten, with ten being the most expensive.

What other advice do I have?

I rate SentinelOne Singularity Cloud Security a nine out of ten.

SentinelOne Singularity Cloud Security is deployed across multiple departments in a single location. We have 14 direct users of the tool.

SentinelOne manages the maintenance for Singularity Cloud Security.

I would recommend SentinelOne for security, as it is easy to use. Even without technical knowledge, users can manage it through the dashboard and provided documentation.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Brendan Putek - PeerSpot reviewer
Director, DevOps at Relay Network
Video Review
Real User
Top 5
Oct 30, 2024
Enhanced threat management with real-time protection and evidence-based reporting
Pros and Cons
  • "Cloud Native Security's evidence-based reporting allows us to prioritize issues by understanding their impact, helping us resolve the most important problems first."
  • "SentinelOne Singularity Cloud Security could be improved with easier integrations to the Singularity Data Lake, particularly for various vendors."

What is our primary use case?

Singularity Cloud Security helps my organization achieve its goals by providing protection and cloud security posture management for our AWS organization. It offers detailed visibility into any misconfigurations, threats, or other items that come through from the AWS services, and enables my engineers to easily find and get information on how to triage those items.

How has it helped my organization?

SentinelOne has enabled us to identify and address misconfigurations more efficiently by streamlining the research and remediation process.

Singularity Cloud Security has significantly improved our risk management by providing clear visualization of threats, validating their severity, and prioritizing them. This allows us to efficiently allocate resources, strengthen our security posture, and minimize risk.

Cloud security has significantly reduced irrelevant alerts by effectively analyzing potential threats and determining their validity, a capability unmatched by any other product we've used.

Singularity Cloud Security has significantly reduced false positives by filtering out thousands of alerts triggered by offensive security tests and application configuration validation, resulting in a more manageable number of alerts requiring attention.

Singularity Cloud Security has improved incident response by integrating directly with our notification and task management services. This allows us to receive immediate notifications of critical misconfigurations or vulnerabilities and automatically generate service tickets for remediation.

Singularity Cloud Security utilizes push-based notifications to instantly detect misconfigurations and provide immediate alerts through integrated services, significantly reducing the mean time to detection compared to traditional polling-based methods.

Singularity Cloud Security has reduced our mean time to respond because its direct integration with our notification services allows for immediate attention to issues.

SentinelOne has improved our organization's regulatory compliance by providing insights into misconfigurations and issues before they impact our production environment. This proactive approach ensures consistent compliance with both regulatory standards and client expectations.

Cloud Native Security's evidence-based reporting allows for issue prioritization by determining their impact, enabling efficient time allocation to resolve the most critical problems first.

Cloud Workload Security's real-time threat protection safeguards our workloads, providing visibility into anomalies and threats, and automatically remediating them at a speed unattainable through manual intervention. This automation frees my team from time-consuming investigations and remediation, allowing them to focus on other critical tasks while ensuring our services remain actively protected.

The introduction of Purple AI by SentinelOne enhances our cybersecurity strategy by empowering engineers to proactively address security issues. This distributed approach allows engineers to triage, identify, and resolve problems within their own teams, reducing reliance on the SecOps team for all security tasks. By shifting responsibility leftward to the engineers directly accountable for specific components, we foster a more efficient and responsive security posture.

What is most valuable?

Cloud Native Security's evidence-based reporting allows us to prioritize issues by understanding their impact, helping us resolve the most important problems first. AWS real-time threat protection protects our workloads and provides visibility into anomalies or threats, automatically remediating them at speeds beyond our manual capabilities.

What needs improvement?

SentinelOne Singularity Cloud Security could be improved with easier integrations to the Singularity Data Lake, particularly for various vendors. Additionally, the platform would benefit from an enhanced ability to provide a deeper, holistic view of the entire application deployment cycle, extending beyond effective run times.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for three months.

How are customer service and support?

The most important aspect of the evaluation process was the support and responsiveness of the SentinelOne team, because great products alone cannot meet all needs. Ultimately, having a reliable team ready and willing to assist with any issues is essential.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had an existing CNAP solution for about three years. While functional, it generated a lot of false positives and required extensive manual review. Additionally, it lacked useful integration with our other vendors and partners, and overall, felt somewhat outdated.

What's my experience with pricing, setup cost, and licensing?

SentinelOne offers excellent pricing and licensing options. I was able to consolidate two security vendors into one by switching to SentinelOne, and I now pay less than I did for either of them.

As a cloud-native application operating exclusively within AWS, we procured SentinelOne through the AWS Marketplace. This partnership, facilitated through an EDP purchasing agreement, streamlines our procurement process, consolidates purchase records, and provides a discount on our AWS spending.

Which other solutions did I evaluate?

We did a proof of value with SentinelOne, reviewing and validating all the products we are currently using to determine their viability compared to our current vendors and ultimately make the decision to move forward with SentinelOne as our new product vendor.

Prior to evaluating SentinelOne as a CNAP vendor, we faced significant challenges with our existing vendors, primarily large organizations that were slow to update their products and meet our needs. However, our partnership with SentinelOne has been markedly different. Their leadership team demonstrates a strong commitment to customer success, fostering a culture of direct collaboration and continuous innovation, which aligns perfectly with our requirements for a partner.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security nine out of ten.

The partnership between SentinelOne and AWS, particularly the Singularity Cloud integrations, provides streamlined access to actionable information from AWS.

I would tell anybody considering Singularity Cloud Security to absolutely proceed. SentinelOne has been phenomenal to work with, and I am looking forward to a continued partnership as they innovate and integrate AI, consistently rolling out new features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mike Bulyk - PeerSpot reviewer
Senior Director IT Security at a wellness & fitness company with 1,001-5,000 employees
Video Review
Real User
Top 5Leaderboard
Oct 30, 2024
Custom correlation searches enhance threat detection efficiency
Pros and Cons
  • "Singularity Cloud's ability to create custom correlation searches and reduce noise is highly valuable."
  • "While the future roadmap presented by SentinelOne appears promising, I hope the envisioned advancements are realistically achievable and that the gap between current offerings and long-term goals is not too significant."

What is our primary use case?

As a senior IT security director, I oversee the governance and guidance of security deployments, including the development and implementation of use cases. My primary guiding principle, which is shared by my team, is to prioritize visibility. This translates into our use of SentinelOne Singularity Cloud Security to gain comprehensive visibility across our hybrid infrastructure including cloud, on-premises, and end-user workstations. Ultimately, visibility is the main driver of our security strategy.

How has it helped my organization?

Singularity Cloud Security significantly reduced our organization's threat detection time by providing immediate data visibility. This allows our team to analyze telemetry in real-time, query it, and identify anomalies or potential threats using the Singularity platform. We can create rules that automatically trigger alerts based on this real-time data, enabling immediate response. This instant threat detection and response capability is a major improvement over our previous reliance on multiple tools with delayed data flows. Singularity Cloud Security eliminates those delays, saving valuable time in incident response scenarios.

MTTR and MTTD are critical metrics for incident response processes. They measure the time it takes to fully address an incident, from initial detection to complete remediation. Minimizing these times is crucial to limit damage, as attackers can quickly exploit vulnerabilities and compromise additional systems. Rapid detection and response are essential to disrupt attackers and prevent further progression within the attack chain.

Singularity Cloud helps reduce false positives by allowing engineers direct access to data. This access enables querying, validation, and the creation of correlation searches for improved data analysis. Instead of a black box approach, Singularity provides full visibility into the code and syntax used, increasing confidence in the results. Ultimately, Singularity offers greater control over correlation searches, detection rules, and response scenarios due to the enhanced engagement and control it provides.

Singularity's ability to create custom correlation searches significantly reduces noise by avoiding reliance on generic, pre-built searches that often lead to false positives in diverse organizational environments. This targeted approach results in a high positive rate and efficacy, allowing for focused detection and response. By designing and running custom searches, Singularity minimizes the need to sift through irrelevant alerts, unlike systems using default rules that inundate analysts with noise. This translates to a very low noise-to-efficacy ratio, enabling efficient and accurate incident response.

Singularity Cloud offers valuable data and capabilities extending beyond security, benefiting various business units. For example, it helped troubleshoot a newly introduced service with limited telemetry. My team created custom correlation searches to track specific event types, confirming the software's functionality. This success garnered positive feedback throughout the company, reaching even the CIO and CSR, as it enabled the business to showcase the software's effectiveness in a way that was previously impossible.

SentinelOne improves our regulatory compliance by fulfilling the endpoint detection and response requirements of various frameworks. Many federal regulations require businesses to meet specific security standards, including those related to endpoint, identity, and cloud security. SentinelOne enables us to meet these requirements and assure potential partners that we have a robust security posture. This strengthens our partnerships and streamlines procurement processes, demonstrating how SentinelOne contributes to our compliance efforts.

SentinelOne's evidence-based reporting, particularly the CNS reports, fosters trust due to the transparency of the data source and the ability to understand the underlying mechanisms. Knowing the search criteria, data types, and information gathering process, especially when customized for detection engineering, creates confidence in the product and the relationship with SentinelOne. This transparency and customization allow users to delve into the mechanics of the reporting, understand its functionality, and ultimately trust the evidence provided.

AI is a crucial consideration for security strategies. While some view AI as a potential replacement for human analysts, others see it as a powerful tool to enhance their capabilities. The latter approach emphasizes AI's ability to accelerate incident response, improve threat detection, and provide valuable insights to analysts. This perspective suggests that AI should be used to augment human expertise, enabling analysts to make faster and more informed decisions, particularly in prioritizing threats and developing a sixth sense for identifying malicious activity. By integrating AI as an enabler, organizations can empower their security teams to become more efficient and effective, ultimately strengthening their overall security posture.

What is most valuable?

Singularity Cloud's ability to create custom correlation searches and reduce noise is highly valuable. It allows us to focus on specific detections with high efficacy, avoiding the noise typical with default rules, thus enhancing our incident response efficiency. Additionally, the engineer engagement enables us to have full visibility into the code and design effective correlation searches and detection rules.

What needs improvement?

While the future roadmap presented by SentinelOne appears promising, I hope the envisioned advancements are realistically achievable and that the gap between current offerings and long-term goals is not too significant. If SentinelOne can deliver on its vision, it will be truly impressive, and we will continue to support its efforts.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for four years.

What do I think about the stability of the solution?

Singularity Cloud has been stable over the course of our usage.

What do I think about the scalability of the solution?

We have not faced issues with scalability and find the solution flexible enough to accommodate our dynamic environments.

How are customer service and support?

SentinelOne has consistently provided excellent support. While there were some initial challenges when we first partnered with them four years ago, these were resolved over time with continued effort and communication. As with any relationship, investment leads to strong, positive outcomes, and we have maintained a great working relationship with SentinelOne ever since.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to SentinelOne, we did not use an EDR vendor. Four years ago, ransomware became increasingly prevalent, transitioning from a niche topic in IT news to a major concern covered by prominent media outlets like CNN and the Wall Street Journal. This heightened awareness led to increased pressure from company leadership, demanding strategies to mitigate the risk of ransomware attacks. Consequently, we sought an EDR solution to bolster our security posture. SentinelOne was selected over two competitors due to its superior detection capabilities, customization options, and competitive pricing, all critical factors considering our budgetary constraints. In retrospect, I believe we made the correct decision.

How was the initial setup?

The initial setup was straightforward and well-supported by SentinelOne.

What about the implementation team?

We implemented the solution with the help of SentinelOne's support and engineering team.

What was our ROI?

By significantly reducing incident response time and false positives, the ROI has been evident in terms of optimizing our security operations and minimizing risks.

What's my experience with pricing, setup cost, and licensing?

The licensing is easy to understand and implement, with some flexibility to accommodate dynamic environments. The combination of pricing and the ability to customize detection rules was a key factor in selecting SentinelOne.

Which other solutions did I evaluate?

We evaluated two other competitors before choosing SentinelOne based on detection capabilities, customization opportunities, and competitive pricing.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security nine out of ten.

Currently, our cloud workload protection system is deployed for visibility only, without blocking capabilities or enforced policies. While we are not yet utilizing its full protection potential, this proactive approach allows our development, IT, and quality teams to gradually transition to containerized workloads over the next few years. SentinelOne's cloud workload protection tools provide the necessary functionality to secure our environment as teams adopt modern serverless methodologies. Although full implementation is an ongoing effort, having these tools in place ensures we can confidently secure our evolving infrastructure.

We've thoroughly enjoyed our four-year partnership with SentinelOne. Their account management and readily available engineering support have been exemplary, setting a high standard for customer service. While escalations can sometimes experience delays, their responsiveness has been the best we've encountered. The entire organization, from account managers and engineers to the managed detection response service, operates cohesively.

Cloud security is challenging, especially in multi-cloud environments, but as we use a single cloud provider, we leverage native security tools for detection and visibility. While we initially considered cloud-native protection unnecessary, we realized the limitations of relying solely on our provider's knowledge and visibility. Their data is inherently limited by their own experience. SentinelOne, with its global customer base across various cloud providers, offers broader threat intelligence. Learning from attacks across all cloud platforms, like Amazon, Azure, and Google, is crucial for a comprehensive security posture. By partnering with SentinelOne, we gain access to this wider threat landscape and benefit from a learned security environment.

Our organization relies on Azure services. A key advantage of SentinelOne is its ability to serve customers across various data centers, including those hosted by Azure and Amazon.

I recommend colleagues and professionals in information security give SentinelOne a try, as they will quickly see the benefits, especially if not working with modern cloud-based solutions. SentinelOne's capabilities in visibility and detection make it a valuable addition to any security strategy.

SentinelOne's openness to customer feedback is impressive. I've served on other customer advisory boards, even for competitors, but SentinelOne stands out. They actively involve customers in shaping their products, including the user interface, detection rules, and Singularity AI Cloud components. This customer-centric approach fosters a mutually beneficial relationship where customer feedback directly enhances the security solutions. I encourage all SentinelOne customers to explore opportunities like beta testing, advisory boards, or UX feedback programs. The company's success translates to improved security for organizations like mine, and the close collaboration builds a strong, valuable partnership. Seeing our feedback implemented in their products is truly remarkable.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2406828 - PeerSpot reviewer
DevOps Engineer at a computer software company with 51-200 employees
Real User
Top 20
Jun 11, 2024
Gives us better visibility into our resources and enables faster resolution
Pros and Cons
  • "Our organization is growing steadily, so our infrastructure is expanding, and we're managing more technical resources. Singularity Cloud Security helps us track our resources so that we don't get lost in the overwhelming volume of things and ensures we follow best practices. The solution gives us better visibility into our resources and enables faster resolution."
  • "I would like to see the map feature improve. It's good, but it isn't fully developed. It lets us use custom resources and policies but does not allow us to perform some actions. I would also like more custom integration and runtime security for Kubernetes."

What is our primary use case?

We use Singularity Cloud Security to monitor our infrastructure and ensure it meets all security and compliance standards. The solution helps us maintain and strengthen our security posture. Singularity covers our AWS environment, Kubernetes clusters, and some of our GitHub repositories.

How has it helped my organization?

Our organization is growing steadily, so our infrastructure is expanding, and we're managing more technical resources. Singularity Cloud Security helps us track our resources so that we don't get lost in the overwhelming volume of things and ensures we follow best practices. The solution gives us better visibility into our resources and enables faster resolution. 

Another advantage of Singularity is compliance. I work in the payments industry, where regulations are strict.  Maintaining everything and ensuring all the resources meet compliance standards is challenging, but Singularity Cloud Security enables us to do that while saving a lot of time. 

Singularity has helped us reduce false positives, but it has also introduced some. Still, it's significantly less than many of the other tools we use. If we deal with fewer false positives, the technicians have more bandwidth to work on real issues. We don't need to spend time on the analysis and can focus on fixing the vulnerabilities and ensuring compliance. 

The solution has improved our security posture considerably. In the finance industry, we can't function if we aren't compliant. The better our security posture is, the more compliant we are. By reducing vulnerabilities, we have eliminated risk factors in our systems.

Our remediation time is shorter. It's easier to identify vulnerabilities. We don't need to do much analysis before fixing vulnerabilities. About 90 percent of the time, we can identify the correct problem instantly and begin remedying the finding. It has saved a lot of time. It takes us only one or two days to remedy critical issues, whereas it previously took two weeks. Our mean detection time has dropped from about a week to one or two days.

The solution has given us a lot of insight into cloud security. It shows us some best practices that many people in the company do not know. Singularity finds those weak spots and educates us on the latest best practices to follow. The next time we deploy changes to our infrastructure, we change our policies and designs based on the recommendations. 

What is most valuable?

Singularity Cloud Security's UI is clean, simple, and easy to use. When I started using it, I found it easy to learn what things are. Everything is explained in detail. It's always up to date with the latest technologies, such as AWS Kubernetes. They keep on top of trends with new features and updates.

The solution has a mapping feature that allows me to write my own queries and better understand my resources. It also offers some help with security controls on their end, suggesting best practices that you can use to write custom queries or standards. We have the flexibility to customize our infrastructure based on our needs. 

Singularity's evidence-based reporting rates my alerts so I can see which ones to prioritize and identify the critical vulnerabilities. It provides a highly detailed description of each vulnerability and the resolution steps. I can triage all the findings from one place and apply different filters based on my preferences.

The offensive security engine is another major feature. We use it for our infrastructure and machines to see if we have an exposure or liability. It takes some time, but the vulnerability reports are highly accurate. It saves us some time because we don't need to verify all the vulnerabilities. We just have to go fix them.

What needs improvement?

The detection time could be better. It takes a long time to scan. I'm not sure how long other tools take for the same amount of scanning, so I cannot compare it with other tools, but it takes us half a day to a full day to complete the scan. I want to get the reports faster so we can start fixing the problems. 

The proof of exploitability is another area for improvement. While I have all the information to troubleshoot the problem, it isn't detailed enough for an administrator. It has sufficient information for a general user, but an administrator would like to know all the ins and outs of the vulnerabilities that have been reported. 

I would like to see the map feature improve. It's good, but it isn't fully developed. It lets us use custom resources and policies but does not allow us to perform some actions. I would also like more custom integration and runtime security for Kubernetes.

For how long have I used the solution?

We have used Singularity Cloud Security for about eight months. 

What do I think about the stability of the solution?

I haven't seen any major stability problems. There are some minor issues but they are rare. Overall, it has been a smooth experience.

What do I think about the scalability of the solution?

Singularity is scalable. It has one UI that can be integrated easily with multiple backends, so we have all the data in one place and we can do whatever we want with it. 

How are customer service and support?

I rate SentinelOne support eight out of 10. Their support team is proactive. It has been a while since I connected with them. They helped me with all my questions quickly. It was an excellent experience. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked on other infrastructure-as-code tools and other tools for various functions that Singularity performs, such an AWS Inspector, but now we use Singularity for most of it. 

How was the initial setup?

The initial setup is not a very complex process. Because of the large number of resources, we have so many places where we need to integrate the solution repeatedly. It's easy to set up new places or add integrations. The initial setup took two to four weeks. That was how long it took to go back and forth and cover everything. 

We did a PoC first, which wasn't very hard. Our deployment team consisted of three or four people. The vendor team was very helpful when they deployed everything on our infrastructure. They helped us set up all the necessary permissions. 

What was our ROI?

The return on investment has been good. Singularity offers a lot of flexibility to focus on different aspects because it gives us a lot of information and helps us maintain the observability of all our resources. That is something that we value because of the sheer volume of resources we have. We couldn't do that manually or using some other tools. 

What other advice do I have?

I rate SentinelOne Singularity seven out of 10. It's a solid product and I recommend checking it out. It has some excellent features, observability, metrics, etc. It's very cool.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PRATHAMESH SHASHIKANT MOHITE - PeerSpot reviewer
Cloud Engineer at a construction company with 5,001-10,000 employees
Real User
Top 5
Jun 4, 2024
Provides automated security responses, is effective for threat management, and saves us costs
Pros and Cons
  • "The most valuable aspect of Singularity Cloud Security is its unified dashboard."
  • "A vulnerability alert would appear, and we'd fix it, but then the same alert would return the next day."

What is our primary use case?

To address our client's infrastructure vulnerabilities, we implemented Singularity Cloud Security by SentinelOne. This security solution effectively identifies and resolves security issues, streamlining the process of ensuring our clients' infrastructure remains secure.

For the past year and a half, we've been managing AWS infrastructure for a client, originally using basic AWS security tools. While these provided a workable solution, Singularity Cloud Security offered a significant advantage. It prioritizes vulnerabilities by severity, high, medium, or low, allowing us to focus on the most critical issues first. This centralized tool gathers information and displays all details on a single dashboard, significantly reducing manual work. The dashboard helps us identify problems, understand their meaning and potential impact, and follow clear resolution steps. This streamlined process enables us to address security concerns quickly and effectively, ultimately enhancing our client's infrastructure security.

How has it helped my organization?

Singularity Cloud Security was convenient and effective for threat management. In the past, we relied on daily information gathering and alerts, requiring us to manually address the findings. Now, Singularity Cloud Security provides continuous threat detection and simplifies our work, significantly improving our security posture.

The automated security responses have significantly improved our overall security posture.

Singularity Cloud Security is easy to use as it gives us the proper step-by-step methods to solve that vulnerability.

I would rate the evidence-based reporting for helping prioritize and solve important cloud security issues nine out of ten.

It is helpful that Singularity Cloud Security includes proof of exploitability in the evidence-based reporting. Although it isn't perfect, it gives us the right solution to mitigate vulnerability.

Our infrastructure configuration is defined using an Infrastructure as Code template. This template allows us to scan our entire infrastructure for potential issues, including pre-production problems within templates or container configuration files. Previously, we stored infrastructure details in a format that required manual data retrieval via CSV files. Now, with IaC, we have a centralized control system that manages multiple accounts and provides vulnerability listings based on severity for each account.

Our previous default AWS security tool wasn't sufficient, so we adopted Singularity Cloud Security based on a client recommendation. It's been a huge improvement. Whereas our old tool took three months to gather data, Singularity Cloud Security provides a daily updated dashboard with vulnerability information. This allows us to prioritize and address security risks based on criticality, saving us significant time and effort compared to the past.

Singularity Cloud Security has helped reduce the number of false positives by 70 percent.

Singularity Cloud Security streamlines manual work by providing insightful information on security vulnerabilities. It not only identifies issues we might miss but also offers in-depth analysis, including potential future costs and the severity of the threat. Additionally, it presents basic details tailored for users with less security expertise, empowering them to understand and address vulnerabilities effectively.

Singularity Cloud Security has improved our risk posture by 80 percent and has reduced our mean time to detection by 85 percent.

Singularity Cloud Security has reduced our mean time to remediation by 70 percent.

It has streamlined collaboration between our cloud security, application developers, and AppSec teams. This tool automates manual tasks, reducing our team size from ten to five. It provides us with the information we need to effectively identify and address vulnerabilities, making our cloud environment more secure.

It has been a huge time-saver for our engineering team, saving them weeks of work.

We have saved around 70 percent of our overall time with Singularity Cloud Security. 

Singularity Cloud Security has positively impacted our operational costs. The time saved by reducing manual work and resource requirements translates directly into cost savings.

Singularity Cloud Security's AI empowers us with improved security solutions. When faced with uncertainty, the tool can quickly provide insights to help us gain a clear understanding of the situation. 

What is most valuable?

The most valuable aspect of Singularity Cloud Security is its unified dashboard. This reduces manual work by centralizing all security information, allowing us to see vulnerabilities categorized by severity, low, medium, high, and critical. This clear prioritization streamlines the process of understanding, addressing, and resolving security issues, making threat mitigation significantly more efficient.

What needs improvement?

A recurring issue caused frustration: a vulnerability alert would appear, and we'd fix it, but then the same alert would return the next day. We reported this to both our internal team and SentinelOne for investigation and resolution. This needs improvement to prevent these repetitive alerts.

In a future update, it would be beneficial to have both an AI chat function and a more modern user interface.

For how long have I used the solution?

I have been using Singularity Cloud Security by SentinelOne for eight months.

What do I think about the stability of the solution?

I would rate Singularity Cloud Security's stability nine out of ten.

What do I think about the scalability of the solution?

I would rate Singularity Cloud Security's scalability eight out of ten.

Which solution did I use previously and why did I switch?

In AWS, we previously relied on Amazon Inspector, a built-in service that automatically scans for vulnerabilities including VDF findings, a type of assessment finding in our resources. This not only provided a default security solution but also integrated with AWS Security Hub, allowing us to centrally address critical security issues. We migrated to Singularity Cloud Security by SentinelOne because our prior tools were labor-intensive and lacked a unified dashboard. Previously, identifying which accounts had vulnerabilities required manually checking each one. Now, Singularity offers a single pane of glass for all our accounts, displaying both account details and any security findings. This significantly reduces manual work and simplifies our security posture.

How was the initial setup?

The deployment took weeks and involved ten people.

What's my experience with pricing, setup cost, and licensing?

Singularity Cloud Security by SentinelOne is cost-efficient.

What other advice do I have?

I would rate Singularity Cloud Security by SentinelOne nine out of ten.

Singularity Cloud Security is deployed in multiple departments and we have five users.

Singularity Cloud Security occasionally requires scheduled downtime for maintenance, which allows our technicians to identify and address any potential problems.

I recommend Singularity Cloud Security. It's streamlined our operations by reducing manual work and simplifying problem-solving. The user interface is intuitive, allowing even new hires to become proficient after just a few weeks of training.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.