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Siddharth Pal - PeerSpot reviewer
Sr DevOps Engineer at a tech company with 51-200 employees
Real User
Top 10
Provides a unified dashboard, reduces detection times, and strengthens our security posture
Pros and Cons
  • "SentinelOne Singularity Cloud Security offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning."
  • "We can customize security policies but lack auditing capabilities."

What is our primary use case?

SentinelOne Singularity Cloud Security offers a variety of functionalities, including cloud configuration assessment and detailed misconfiguration reports. It automates vulnerability scanning, saving us time and effort. Additionally, SentinelOne Singularity Cloud Security allows us to filter compliance-related findings and provides consolidated reports for a comprehensive view.

Furthermore, SentinelOne Singularity Cloud Security can conduct customized posture management research for Cloud Posture Management initiatives. This eliminates the need for complex, independent research. Finally, SentinelOne Singularity Cloud Security helps us understand our readiness for specific security certifications.

How has it helped my organization?

One of the key features of SentinelOne Singularity Cloud Security that we utilize is its cloud-based configuration. This helps with our cloud security monitoring processes. This allows for infrastructure automation and broader implementation access. To mitigate this risk, we have multiple personnel actively monitoring activity to safeguard against vulnerabilities, employing vulnerability scanning techniques.

SentinelOne Singularity Cloud Security simplifies managing compliance. It gives us a clear compliance report, allowing us to easily identify areas for improvement and achieve full compliance. This makes it a valuable resource.

SentinelOne Singularity Cloud Security is easy to use. I would rate the ease of use 9 out of 10 compared to our previous tool which had good features but was not as intuitive as SentinelOne Singularity Cloud Security and had bugs.

SentinelOne Singularity Cloud Security's dashboard provides a single place for managing everything, including reporting and prioritization. Previously, we relied on Jira, which required submitting and closing tickets. This meant we were juggling both Jira and separate ticket management. Now, SentinelOne Singularity Cloud Security consolidates everything into a single dashboard, allowing us to see all issue priorities and address them directly. As a result, our resolution times have significantly improved, going from 9 days down to 3.

SentinelOne Singularity Cloud Security's proof of exploitability in evidence-based reporting is important. We can see all the evidence and assess it to see why the vulnerability has come up. We are also able to edit the policies and create custom policies.

Identifying preproduction issues in the IAC template or container configuration files is helpful. SentinelOne Singularity Cloud Security notifies us if the public rate defined is different which should not happen. Sometimes we encounter false positives but not many.

SentinelOne Singularity Cloud Security improved our security through the cloud configuration feature. We receive notifications if someone makes changes and our mitigation time has gone from up to 30 days down to nine.

SentinelOne Singularity Cloud Security generates some alerts that we categorize as false positives. These can occur, for instance, when someone uses a publicly available open-source tool and SentinelOne Singularity Cloud Security flags it. While SentinelOne Singularity Cloud Security's detection is valid in itself, we consider it a false positive because our development doesn't rely on that particular tool.

Our recent security assessment revealed a positive change in our security posture. We've moved from a medium to a high rating, thanks in part to SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security has reduced our mean time to detect by 40 percent.

It has reduced our mean time to remediate down to 9 days.

Using SentinelOne Singularity Cloud Security, our cloud security, application development, and AppSec teams have achieved a high level of collaboration. All work is automatically updated within SentinelOne Singularity Cloud Security, allowing each team to generate reports, review identified issues, and work towards resolving them.

Integrating AI with SentinelOne Singularity Cloud Security has strengthened our security posture.

What is most valuable?

It offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning.

What needs improvement?

We can customize security policies but lack auditing capabilities. Ideally, we should be able to review logs and track user access.

Buyer's Guide
SentinelOne Singularity Cloud Security
April 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security 10 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security 10 out of 10. We are using multiple clouds and have integrated them with SentinelOne Singularity Cloud Security allowing us to easily scale.

How are customer service and support?

SentinelOne Singularity Cloud Security provides excellent technical support. In addition to monthly guidance, we also receive a comprehensive quarterly business review. We haven't needed to contact their support team outside of these scheduled interactions. We also have a customer support engineer readily available to assist us whenever we encounter any issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched to SentinelOne Singularity Cloud Security because of the price and user-friendly functionality.

How was the initial setup?

The initial deployment was easy because it was cloud-based and handled by SentinelOne Singularity Cloud Security. The entire deployment process only took 1 day. We had a meeting beforehand, and the next day, they provided us with the steps to follow. We successfully integrated the system by following these instructions. 2 people from our organization were involved in the deployment.

What was our ROI?

SentinelOne Singularity Cloud Security has delivered a return on investment by enabling collaborating teams to save up to 50 percent of their time.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is fairly priced.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 9 out of 10.

10 people in our organization use SentinelOne Singularity Cloud Security.

I recommend SentinelOne Singularity Cloud Security to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Chris Greeson - PeerSpot reviewer
TechOps Manager at Nations Reliable Lending, LLC
Real User
Top 20
Great automation and real-time detection with the ability to increase productivity
Pros and Cons
  • "It's helped free up staff time so that they can work on other projects."
  • "Some of the navigation and some aspects of the portal may be a little bit confusing."

What is our primary use case?

We were looking for an XDR solution that we could deploy to all of our computers since all of our users are mostly remote, and we previously had firewalls at branch locations. When workers went somewhere else, it wouldn't provide any protection. We wanted to make sure that they had protection no matter where they went. 

How has it helped my organization?

We were trying to cover as many security bases as possible, mostly around malware. A lot of people focus on antivirus, and most of the problems that businesses face are ransomware or malware. I wanted to make sure we had something that was competitive against that.

It's improved the organization in the sense that it's taken a lot off of our plate as far as having to track down trace vulnerabilities and remediate different threats against our end users, especially when they're in different locations all the time. The product gives us peace of mind no matter where our users are. They're always going to be protected if they have the endpoint installed on their computers.

What is most valuable?

The automation is great. Not having to focus on it is helpful. The portal itself is very easy to use. The amount of granularity that can be configured is really wonderful. There are a lot of things that it can do, however, since we're a small IT team, having it able to automate and remediate different flaws and things like that is very, very helpful.

The real-time detection and response capabilities are excellent. That's pretty much what sold us on it. We had that done in the demo, and we were shown how ransomware can be immediately stopped in real-time. That was huge.

Its automated remediation is useful for us. As a small IT team, that's something that we needed. We don't have time to be able to go in and track down and investigate every time there's a vulnerability. Being able to have it auto-remediate for us and being able to see what's going on is extremely helpful.

The historical data record provided by the product is good. We've seen a few vulnerabilities come through, and it has shown us everything we need to see. I have a somewhat limited experience with the small amount of vulnerabilities we've seen. That said, it seemed to show us everything that we needed to see. It was very good.

It has helped to reduce our organization's mean time to detect by four or five hours. It could be even more, depending on what the vulnerability is. It's at least several hours at this point. The same is true with our organization's mean time to remediate. 

It's helped free up staff time so that they can work on other projects. We're a very small IT team and most of us do everything and it's helped reduce our workload. On average it has likely saved two to three hours a day.

It's also positively affected productivity. Most security solutions can sometimes hold up files from being downloaded and things like that. So far, it's been great. It's been completely transparent to our end users as far as I know. And that those things that it has remediated have been done on the back end and it alerted us admins so as to not affect end users.

The interoperability with third-party solutions has been fine so far. 

What needs improvement?

Some of the navigation and some aspects of the portal may be a little bit confusing. That could honestly be just due to the fact that we're not used to it yet. 

We just have the cloud-based version. The complete version has some extra deep-dive stuff. There are some features that we don't have or that I would like to have in there, however, we just aren't able to afford that at this point.

For how long have I used the solution?

I've used the solution for probably two months at this point. We are fairly new to it.

What do I think about the stability of the solution?

The solution has been nothing but stable. 

What do I think about the scalability of the solution?

The product is deployed across our company and we have 450 users coast to coast. Most of our remote workers are based out of Houston.

It is scalable. As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need. 

We're in a high-turnover industry. It's easy to add or remove people, especially with NinjaOne.

How are customer service and support?

I have yet to use technical support. 

Which solution did I use previously and why did I switch?

We didn't use an XDR solution. We used SonicWall firewalls and we had a Check Point antivirus for a short time, however, Check Point was very intrusive, and it was difficult to work with.

With this product, everything is centralized. We don't have to go to more than one place to detect or figure out what's going on.

How was the initial setup?

I was involved in the deployment. It was straightforward. We actually used another platform called NinjaOne. The process was very smooth.

We beta-tested the solution with about ten to 15 of our users and made sure it wasn't going to interfere with anything before we pushed it out completely. After testing for a week we pushed it out to the rest of the company.

We had three staff members who managed the deployment. 

It does not require any maintenance. 

What about the implementation team?

We did not use any third parties. We simply used NinjaOne to help with the deployment. 

What was our ROI?

We have witnessed an ROI. So far, we've saved tons of time having to remediate and detect - things of that nature.

What's my experience with pricing, setup cost, and licensing?

The pricing was competitive. The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne. They were similarly priced. SentinelOne seems like it's more mature. It was close enough to where it was worth it to go with the SentinelOne.

Which other solutions did I evaluate?

We also evaluated WatchGuard and a few other options. With this product and WatchGuard, there were not a lot of differences. That said, we did not use both in our production environment. This product seemed to be easier to navigate and was a little more user-friendly as far as finding remediation options, and vulnerabilities. We also had an easy experience with the licensing. WatchGuard's licensing seemed unnecessarily complicated. 

What other advice do I have?

We haven't had to look into the forensic side yet. I did again see that in the demo, yet we haven't in the real world had to do that. Hopefully, we won't have to for a very long time. Therefore, I don't have much experience with that yet.

I'd ask someone who doesn't think that they need a workload protection platform if they have a continuous security monitoring solution in place if whatever they have detects and remediates in real-time. I'd be surprised if there was something else out there that can do what this solution does for cheaper. 

It supports our ability to innovate. We don't have to worry about security aspects. We really get a chance to focus on other things. That's nice for a small department like ours. 

I'd rate the solution nine out of ten. It's been a great fit for our company. There are other solutions out there. This solution, however, is hard to beat.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Cloud Security
April 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
reviewer2535045 - PeerSpot reviewer
VP of DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
Real User
Top 20
Helps prioritize and solve issues, and provides good visibility into the threat landscape
Pros and Cons
  • "Singularity Cloud Native Security provides us with a platform to scan instances when they are getting created, and the dashboard helps us to identify the critical issues."
  • "There can be a specific type of alert showing that a new type of risk has been identified."

What is our primary use case?

We are running the entire cloud base on AWS infrastructure. The major use case for this product is cloud misconfiguration because a lot of changes keep happening in our environment. There are multiple teams and multiple verticals within our organization. We have different verticals across different business units. They have their local IT infrastructure teams, and all these teams are making changes. 

We have IT admins at multiple locations. There is a team of 10 to 12 members. It was a challenge to manage cloud security when they made changes, spun up new servers, or created new instances for new projects. Cloud misconfiguration was one of the major areas where we saw issues because things were not getting created as per the process or security protocol. When they are creating instances, they are not aware of the implications and the security incidents that may happen by keeping certain ports open. They might not be aware of the security issues that may come up. So, cloud misconfiguration was one of the main reasons why we opted for this product.

Another reason was to have a dashboard for the management and for the centralized team. We are a part of the centralized team that is taking care of the entire platform. It is very necessary for us to keep track of the changes and see if any P1 or critical security incidents are open. They are a risk to our organization's security. We wanted to have such visibility. Manually keeping track of those changes and open issues was very difficult for us.

How has it helped my organization?

It highlights critical or high-priority incidents. That is helpful. When we have a lot of issues on the dashboard, we can at least prioritize them based on the severity. We target critical incidents first and then move to the high-priority incidents. We still have medium and low-priority incidents on the dashboard. We require some amount of time to fix them. From a reporting perspective, it helps us to prioritize accordingly. We know that at least from a high-impact point of view, we are secure.

We do generic vulnerability scanning whenever there are any new changes or we are building any new applications. We keep the generic vulnerability scanning on whenever any new instances are created, and we run the scan once a week for already created instances.

We have not explored evidence-based reporting much. It is a good feature, but we mostly look at the priority of the incidents. We fix them based on the criticality. The description of the issues and the categorization make it easy to utilize the reports.

It has affected our risk posture. All the critical incidents and high-priority issues have been resolved. We are in a better place now in terms of risk posture. The medium-severity issues still need to be fixed, but earlier, we used to have critical incidents as well. We did not have any visibility into those things. We are now quite confident that we do not have any major security issues. We keep running the scan every week. It helps us to detect any new changes or vulnerabilities in our environment.

We could see its benefits immediately in terms of visibility. Previously, we did not have any visibility into where we were in terms of the security landscape. That benefit was immediate, and then we started fixing the problems and reduced critical issues and high-priority issues. We became confident in our security, and we were able to secure the environment wherever we had an incident. Its benefits were immediate from a visibility point of view, and then it took two to three months to have a direct impact in terms of security.

Singularity Cloud Native Security helped us to reduce false positives. We also have a managed service provider. We took their help to reduce false alarms and other issues. It also helped us to implement some of the best practices while creating any instances or making any changes to any particular instances. We created best practices and standard operating procedures for the infrastructure team. They follow the standard operating procedures while making any changes or creating any instances. We are seeing a drop in the number of issues compared to two or three years ago.

Our remediation time is reduced. Initially, it took some time to identify the remediation steps and what had to be done to fix the problems, but now we know what needs to be done. From a prevention point of view, we now know what we should not do. That has helped with changes that we keep on doing in the environment.

What is most valuable?

Singularity Cloud Native Security provides us with a platform to scan instances when they are getting created, and the dashboard helps us to identify the critical issues. We created a road map and prioritized the issues based on the criticality of the problem. We have reduced P1s. We have resolved any critical incidents that came up in the dashboard. We still get high-priority incidents, and we keep on prioritizing and fixing them. That is because we have visibility into the open issues that we have. Management is also happy. They are aware of the things that are coming up on the dashboard. They are aware of the impact and the risk. We did not have this visibility previously. All the teams that are a part of IT are aware of the importance of it. It has been included as part of our software development cycle.

It is very easy to use. The user interface or the dashboard is quite simple. It clearly shows you the type of issues that are there. It also breaks down and groups them into the types of issues. If I have 100 issues on the dashboard, it categorizes them. Out of these 100 issues, 50 of them might be related to the same category. If I choose one of the high-priority incidents and fix them, all 50 issues might get fixed. This way, it is a bit easier for us to target specific use cases and resolve a lot of underlying problems. The descriptions are helpful. It gives us information about how to resolve a particular problem. It is easier when the tool itself tells you what you have to do to fix an issue. You can then research more and get it done. It is quite simple. Even the leaders who are not very technical can understand what is the impact and what is causing the problem.

What needs improvement?

They can provide some kind of alert when a new type of risk is there. There can be a specific type of alert showing that a new type of risk has been identified.

We use Jira for pushing any changes. If any kind of integration is possible between Jira and the Singularity Cloud Native Security dashboard, it will be easier for us to track. Before approving in Jira, I can ensure that any issues in Singularity Cloud Native Security are closed. Such an integration will be helpful.

Its pricing model is a little bit inflexible. Different organizations have different structures. We have multiple business units. Based on the different verticals, we have to create different subscriptions for them. If I create a new subscription and add it to Singularity Cloud Native Security, as per the current licensing model, I have to pay more for that. It should not be like that. It should be based on the number of servers. This kind of flexibility would help customers like us.

For how long have I used the solution?

It has been close to two years since we have been using this solution. Prior to this, we were working with CrowdStrike, and then we migrated to SentinelOne two years back.

What do I think about the stability of the solution?

I have not seen any issue with Singularity Cloud Native Security.

What do I think about the scalability of the solution?

If any slowness is there, we will probably wait and run it after half an hour or one hour. Nothing major has been highlighted to me or has been a blocker as such. The pricing model is the only thing that would be a concern. 

How are customer service and support?

We take help from our managed service provider. If we have to fix any particular problem that we are not aware of or do not have the expertise for, we get help from the managed service provider. They have a service team with experts. They get it done for us.

Which solution did I use previously and why did I switch?

We did not directly use any other solution. We have a managed service provider. We have taken their help, but it was more of a tool that they used at their end, and then they shared a report with us. Based on that report, we took action. It was not a regular thing that we used to do. Once in a quarter, we would probably allow them to scan and send us a report. Based on that, we used to take action. That was the process that we used to follow earlier.

How was the initial setup?

Its implementation was a little bit difficult because it was a new tool that we were using. It takes time to understand the issues, specifically in terms of what has to be done to fix them. Aligning all the teams was a little bit difficult for the initial two to three months, but once we understood the product and what needed to be done for the issues that were getting highlighted in the dashboard, it was easy.

Initially, we had to do a lot of sessions to bridge the gap. That was because this initiative was taken by the Cloud Security team and the DevOps team. We needed a lot of patience to collaborate with the engineering or development team. A lot of the issues required help from the engineering team in terms of making changes at the core level as well. It took one or two months of time to do sessions with the developers and create SOP within the development life cycle itself. Overall, the support from the leadership was quite good. All the leaders agreed that this is a very important change that we are bringing into the organization, and it will be an ongoing thing that we need to follow. We have also added it as part of the SDLC. We use Jira to manage changes and defects. We have added security as one of the flags over there. Someone from the InfoSec team has to give a sign-off for any changes that are happening. If a project is going live, he has to check any open issues in Singularity Cloud Native Security. He has to give a sign-off before the project goes live. That is one of the changes that we have pushed in terms of the product life cycle itself, and that has helped to align different things. Unless they get a sign-off from the InfoSec team, it cannot be deployed. Everyone knows the process now. It is a part of the cycle.

It took at least 45 days to deploy and utilize all the features. We did not do it in one go. We did it phase-wise. We opted for one subscription, and then we slowly deployed it across other subscriptions.

It does not require any maintenance from our side. We have a managed service provider, and they are keeping track of it. There is no additional maintenance as such. We just have to keep track of things. It is more of a process adherence and making sure that we keep a check before we push anything into production.

What's my experience with pricing, setup cost, and licensing?

I am personally not taking care of the pricing part, but when we moved from CrowdStrike to Singularity Cloud Native Security, there were some savings. The price of CrowdStrike was quite high. Compared to that, the price of Singularity Cloud Native Security was low. 

Singularity Cloud Native Security is charging based on the subscription model. If I want to add an AWS subscription, I need to pay more. It should not be based on subscription. It should be based on the number of servers that I am scanning. There should not be an extra charge for adding a subscription, and the pricing should be based on the number of servers that I am scanning.

What other advice do I have?

We are not using Singularity Cloud Native Security's Offensive Security Engine. We used the Infrastructure as Code (IaC) Scanning initially. When the demo was given, we had to use that scanning, but it is not something that we keep running on a regular basis.

Overall, I would rate it a nine out of ten. I am quite happy with the service and the value that it provides. The one point that I am not giving is because of the pricing model. If it had a more flexible pricing model, I would rate it a ten out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Akshay Sankpal - PeerSpot reviewer
AWS Cloud Engineer at a consultancy with 10,001+ employees
Real User
Top 20
Excellent defense, minimal performance impact, and great customer service
Pros and Cons
  • "Its performance impact on the systems is low, which means there is a minimal impact on system performance compared to traditional antivirus solutions."
  • "I would rate SentinelOne Singularity Cloud Security a ten out of ten."
  • "If something happens in our infrastructure, the alert appears on the dashboard, but I have to log in to the dashboard and refresh it. I would prefer it to provide better alerting and notifications so that I can resolve issues on priority."
  • "From my personal experience, the alerting system needs to be faster. If something happens in our infrastructure, the alert appears on the dashboard, but I have to log in to the dashboard and refresh it."

What is our primary use case?

I personally use this for infrastructure security purposes because it provides alerts for any threat detection or vulnerability detection in my infrastructure. This ensures that these issues are addressed promptly.

How has it helped my organization?

It has helped us a lot with security practices which are supported by the industry benchmarks. The security tools and policies are regularly updated based on new evidence or changing threat landscapes.

Furthermore, after SentinelOne Singularity Cloud Security was deployed in our system, it provided quick alerts. Previously, tools did not offer fast notifications in case of incidents. SentinelOne Singularity Cloud Security delivers alerts in seconds or milliseconds. It connects directly with my dashboard. I can see the issue. They also provide critical documentation, helping me address issues. 

It has improved our risk posture significantly. The risk posture improved from 60% to 70% to 90% to 95%. We have better control over the risk posture.

It has reduced our mean time to detect. Previously, it took me around ten to fifteen minutes, but with SentinelOne Singularity Cloud Security, it takes around seven to eight minutes to resolve an issue. There is often a 60% to 70% reduction. It has also reduced our mean time to remediate by about 45%.

What is most valuable?

Its performance impact on the systems is low, which means there is a minimal impact on system performance compared to traditional antivirus solutions.

Another valuable feature is the excellent defense mechanism against ransomware, including rollback features. Their managed service for 24/7 monitoring of the infrastructure for any threats and risks is also valuable.

It is easy to use. A new person can easily understand what SentinelOne does by checking the dashboard. It has an intuitive dashboard and streamlined processes, making it user-friendly for security teams like us.

What needs improvement?

From my personal experience, the alerting system needs to be faster. If something happens in our infrastructure, the alert appears on the dashboard, but I have to log in to the dashboard and refresh it. I would prefer it to provide better alerting and notifications so that I can resolve issues on priority.

For how long have I used the solution?

I have been using the solution for 1.5 years.

What do I think about the stability of the solution?

I personally did not find any lagging issues or other issues. It is perfect.

What do I think about the scalability of the solution?

It is scalable. I would rate it a nine out of ten for scalability.

How are customer service and support?

They provide excellent customer service, coming to calls very quickly. Their information and technical knowledge are excellent with no comparison to other products I have used.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used an antivirus product.

How was the initial setup?

The initial setup is quite easy. Their customer support team was also there during deployment. They were knowledgeable, and it took about three to four days to complete deployment and testing.

Its maintenance is handled by SentinelOne. They update it regularly.

What about the implementation team?

We only took help from the PingSafe customer support team for deployment, mostly to address any issues. Four people were more than enough.

What other advice do I have?

I have not found any other solution to be this helpful. After its deployment, I feel totally secure. Everything works smoothly, and I do not need to look into any part. I am tension-free. 

I would rate SentinelOne Singularity Cloud Security a ten out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Ashish_Mishra - PeerSpot reviewer
Senior Software Engineer at a consultancy with 51-200 employees
Real User
Top 10
Offers a great dashboard and good UI
Pros and Cons
  • "The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features."
  • "The alerting system of the product is an area that I look at and sometimes get confused about. I feel the alerting feature needs improvement."

What is our primary use case?

My company is trying to get an ISO certification by the second quarter of 2024, so we have been resolving certain security issues for the past year.

I use the solution in my company, where we have alerts coming from SentinelOne Singularity Cloud Security, especially if any security threats are there. Our company's primary concern in using the tool is to get the ISO certification. My company wants to get our infrastructure to meet ISO standards so that there won't be any issues while getting ISO certification.

How has it helped my organization?

With the product in my organization, I feel that we are more secure now, and our services have become better. My company gets to know if we are doing something right or wrong based on the scans that SentinelOne Singularity Cloud Security deploys. My company doesn't have to care much about security because SentinelOne Singularity Cloud Security takes care of it for us. My company also knows what all the best practices are there for each resource, which gives us a boundary of what we can do.

What is most valuable?

Most of the time, I have looked at the tool's dashboard to keep an eye on how much of my company is compliant regarding certain areas since we are eyeing ISO 22000 and ISO 22001. I just love the tool's dashboard, though I have not used it in depth. I like the dashboard mainly, and I know that all sections of ISO certification have been completed. I have not used the tool that much, but under that dashboard itself if I just click on the certification part, which states that 93 percent has been completed, it will show me the subcategories of what all things are still pending or how much percentage of it is still pending, and how many areas are yet to be resolved in relation to some of the resources. The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.

What needs improvement?

When I joined my organization, I saw that SentinelOne Singularity Cloud Security was already implemented. I started to use the tool's alerting features and dashboard functionalities. Considering how much I used the product, I don't see any areas in it where improvements are required since everything seems fine.

Sometimes, there are alerts that don't have proper messaging attached. The tool can improve the alerting notifications. In SentinelOne Singularity Cloud Security, the alerts also show the affected resource that has a particular issue, but sometimes, the account shows as not applicable, and it isn't very helpful since you need to know the account the tool aims to point out.

The alerting system of the product is an area that I look at and sometimes get confused about. I feel the alerting feature needs improvement.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for more than a year. My company is a customer of the solution.

What do I think about the stability of the solution?

My company has not experienced bugs, downtime, or any other issues in the product.

Stability-wise, I rate the solution an 8 out of 10.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a 7 out of 10.

My company's tech team consists of twelve people and around ten to twelve people use the product.

How are customer service and support?

I rate the technical support an 8-9 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is deployed using the cloud services offered by AWS.

What other advice do I have?

SentinelOne Singularity Cloud Security regularly sends us messages on Slack for cloud security monitoring if it finds a certain security threat. If the area revolving around the security threat is something my company wants to look into, we just quickly check the product to see if there is a quick fix, and if there are no solutions, then we find a way to deal with it. A person from our company's team regularly tries to fix all the issues raised by SentinelOne Singularity Cloud Security so that it is ISO compatible, and right now, my company is close to achieving it.

Speaking about the issues my company was trying to resolve by implementing SentinelOne Singularity Cloud Security in our environment, I would say that whatever issues the tool has raised till now are related to certain policies that we might not have implemented in our IAM. There should only be certain roles that can access certain resources. The aforementioned area consists of the types of issues my company is currently trying to resolve so that we stay up to the mark. In my company, we don't have any regular threats that come up, but they are mainly used in regard to policies.

Considering how much I have used it to date, I can say that it is an easy-to-use product. However, I have not used the product in-depth, so I can't comment much about it.

If I assess the evidence-based reporting for helping prioritize and solve important cloud security issues, I would say that the concerns raised by the product are valid ones, and it is important to deal with them. Though I am not sure what the question entails, I feel that the issues raised by the product are proper, and they should be resolved before actually implementing its features.

I think it is very important for the solution to include proof of exploitability in evidence-based reporting. You have to know what things might go wrong if an issue is not resolved, and it makes it easier for us to assess key issues and to decide which areas should be taken into priority, considering what potential issues might crop up in the long run or short term. In general, SentinelOne Singularity Cloud Security is a quite helpful tool.

The most valuable feature of the tool in terms of real-time threat detection stems from the alerts my company receives via Slack. I think the alert feature is something I have majorly looked into, but I haven't explored many of SentinelOne Singularity Cloud Security'd features.

Whether the compliance monitoring capabilities of the tool have benefited our organization or not is something that we will get to know soon via its results in the next two or three months. My company is very close to getting ISO certification with SentinelOne Singularity Cloud Security's help. I think if it gave our company a demo compliance feature, it could be helpful.

The product's UI is good if I speak about the impact of its ease of use on security operations. The UI is very easy to navigate. Basically, I was able to navigate through the tool's dashboard. Overall, the tool's UI structure looks good.

My company has rarely had to deal with an incident involving a false positive with SentinelOne Singularity Cloud Security in place, and I believe that it happened at the end of the previous year. After that, my company didn't need to deal with any false positives. With SentinelOne Singularity Cloud Security, the chances of seeing a false positive are rare.

In terms of risk posture, after going through the recommendations provided by SentinelOne Singularity Cloud Security during the implementation phase, I feel that my solution has helped my company get better and more secure because now we are less vulnerable to attacks. Overall, I think that the product is good for improving an organization's risk posture. In my company, we don't have any doubts about using the product since everything feels right with it.

The tool has reduced the mean time to detect risks since, with the use of the tool, it has become faster as it is now done automatically. In my company, I operate in a very small team where we don't have a specific person or department giving us insights about a particular tool. The tool has reduced the mean time to detect risks by more than 50 percent. My company never scanned our own infrastructure until SentinelOne Singularity Cloud Security did. Until my company had it in mind that we wanted to get an ISO certification, we never scanned our infrastructure.

The mean time required to remediate is an area that has improved a lot. My company has never tried to resolve any issues since we have never detected any problems. The mean time to remediate has improved by more than 50 percent.

The product can make the collaboration between cloud security application developers and AppSec teams better. In my company, we only have one team, and we don't have a few departments.

The product has helped my company save a lot of engineering time because we don't have to put up physical resources to do many things, as they are managed automatically. In my company, we just have to employ one engineer to resolve everything. My company doesn't actually have to spend time detecting issues and then solving them as the tool solves them for us.

I have not integrated the tool with the existing solutions in my company's infrastructure or workflows. I use it as a standalone product in my company.

The product is used in just one location.

I don't think that the product requires any maintenance. I don't think that my company does any maintenance for SentinelOne Singularity Cloud Security.

I recommend the product to those who plan to use it. I think the tool has a very good alerting system. The tool also gives a proper description of resources and alerts. I think that the tool is very good for meeting the certification compliance requirements.

I rate the overall tool a 9 out of 10.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Raghvendra Soni - PeerSpot reviewer
Senior DevOps Engineer at a tech services company with 501-1,000 employees
Real User
Top 10
It gives you a consolidated view of compliance and vulnerabilities
Pros and Cons
  • "SentinelOne Singularity Cloud Security can integrate all your cloud accounts and resources you create in the AWS account, We have set it up to scan the AWS transfer services, EC2, security groups, and GitHub."
  • "When you find a vulnerability and resolve it, the same issue will not occur again. I want SentinelOne Singularity Cloud Security to block the same vulnerability from appearing again. I want something like a playbook where the steps that we take to resolve an issue are repeated when that issue happens again."

What is our primary use case?

We use SentinelOne Singularity Cloud Security to secure our IT infrastructure and fix vulnerabilities. For example, it tells us if our resources have been inappropriately made public. We provision our infrastructure on AWS and GitHub. SentinelOne Singularity Cloud Security finds vulnerabilities across our entire network and secrets in our GitHub repositories. It also helps us manage our cloud configurations and security groups. 

SentinelOne Singularity Cloud Security is integrated with Metabolic, Opsgenie, and Slack for notifications. It's also integrated with our security team. They are using a script to correlate the data from SysTrack. 

How has it helped my organization?

When I joined the organization, we didn't have this kind of security tool in our infrastructure. SentinelOne Singularity Cloud Security helps us secure any resources that were mistakenly made public and other vulnerabilities. Initially, we were primarily focused on projects, not on the security side, but we were dealing with some system vulnerabilities that hackers could exploit, like publicly accessible resources. The detection is highly granular. It gives you small vulnerabilities and very new types. 

The SentinelOne Singularity Cloud Security team will help you reduce false positives quickly. When we first used SentinelOne Singularity Cloud Security, false positives were high, so we contacted the team. They did some testing and modifications, and the problem was solved in one or two days. 

The mean detection time has drastically reduced. The detection time varies depending on what we're scanning. When we're scanning GitHub, it takes 7 to 10 minutes. On the cloud platforms, it depends on resource availability. It takes 10 minutes on the high end, but the mean is about 1 or 2. Overall, it has been reduced by about 10 percent. 

The remediation time is up to us. SentinelOne Singularity Cloud Security just detects it, but it gives us an assessment and recommendations, making it easier to resolve. When we fix a vulnerability for a particular resource, the issue will not occur again. 

What is most valuable?

SentinelOne Singularity Cloud Security can integrate all your cloud accounts and resources you create in the AWS account, We have set it up to scan the AWS transfer services, EC2, security groups, and GitHub. Using SentinelOne Singularity Cloud Security's evidence-based reporting, we can rank the severity of issues as critical, high, medium, etc. Having the ability to prioritize security issues is crucial for any organization. 

One good thing about SentinelOne Singularity Cloud Security is that it gives you a consolidated view of compliance and vulnerabilities. We can follow SentinelOne Singularity Cloud Security's guidance and comply with those use cases. When you get an alert, they explain how to resolve those issues. 

The user interface is excellent because we see everything in a single panel and can manage all the operations from one portal. It's integrated with Slack, so we can coordinate on the open tickets. We can also mute notifications. The interface is straightforward and easy to use. Anyone can use it.

The offensive security engine is a helpful feature in cases like when a developer leaves some API element exposed, and we can view the potential exploit path. It's helpful when we are deploying any AWS account or service because all our systems depend on AWS.  When the service is initially deployed, we can see what happens and get all the details about anything that depends on it. 

What needs improvement?

When you find a vulnerability and resolve it, the same issue will not occur again. I want SentinelOne Singularity Cloud Security to block the same vulnerability from appearing again. I want something like a playbook where the steps that we take to resolve an issue are repeated when that issue happens again. 

For how long have I used the solution?

We have used SentinelOne Singularity Cloud Security for more than 2 years.

What do I think about the stability of the solution?

I rate SentinelOne Singularity Cloud Security 9 out of 10 for stability. We've never had any glitches. 

What do I think about the scalability of the solution?

We've had no issues with scalability. We've onboarded about 6 or 7. There is no digital investment. You can integrate multiple accounts from various providers. 

How are customer service and support?

The support team was valuable during the initial stages. SentinelOne Singularity Cloud Security contacted us every three weeks. They checked our infrastructure and reviewed all the issues that we were incorporating into the system. They took direct responsibility for the system and could solve queries quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we were using the native tools of each cloud provider. For example, we used GuardDuty on the AWS.

How was the initial setup?

Deploying SentinelOne Singularity Cloud Security is straightforward. You can onboard new AWS accounts in five to 10 minutes, and it will start scanning very quickly. They give you a script to run on AWS. You can enroll your accounts based on the template, and it starts collecting data. We onboarded six or seven accounts. It hardly took any time. It's a SaaS solution so we don't need to maintain it. We only need to do the onboarding. 

What other advice do I have?

I rate SentinelOne Singularity Cloud Security 7 out of 10. SentinelOne Singularity Cloud Security isn't a unique solution. Other solutions have the same features, but I like SentinelOne Singularity Cloud Security because it's simpler to use. It doesn't require any maintenance and the scalability is good. However, I think other solutions can give the same level of detail and insight. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Prathmesh Chavan - PeerSpot reviewer
Technical Support Engineer at a consultancy with 10,001+ employees
Real User
Top 20
Maximize security monitoring with adaptable threat detection
Pros and Cons
  • "SentinelOne Singularity Cloud Security offers valuable scalability suitable for organizations of all sizes, from small businesses to large enterprises."
  • "I rate SentinelOne Singularity Cloud Security ten out of ten."
  • "The Singularity Cloud Security console is experiencing delays in clearing resolved issues, which can take over an hour to be removed from the display."
  • "While SentinelOne Singularity Cloud Security offers robust protection, its cost could be a barrier for some users."

What is our primary use case?

I have experience in both cloud and developer roles. In my cloud infrastructure role, I focused on the infrastructure itself, not the application level. We deployed SentinelOne Singularity Cloud Security across our cloud and data center environments for security purposes. This tool provided alerts and best practice recommendations, including vulnerability notifications. I would then use the Singularity console to address any issues promptly, which significantly reduced our mean time to resolution.

How has it helped my organization?

SentinelOne Singularity Cloud Security has an intuitive dashboard and streamlined setup process, making it user-friendly for security teams.

It categorizes alerts into four levels: critical, high, medium, and low. Singularity Cloud Security automatically prioritizes security concerns, such as ransomware attacks or best practices, eliminating the need for manual intervention and presenting the most urgent alerts.

SentinelOne Singularity Cloud Security is important because its reporting includes proof of exploitability. This is very helpful for engineers as it provides alerts, identifies areas needing attention, and directs us to the relevant documentation.

The benefits of SentinelOne Singularity Cloud Security were immediately apparent after deployment in our data center and cloud environment.

SentinelOne Singularity Cloud Security helps reduce false positives and improves system accuracy through machine learning. The detailed alerts aid in investigating potential threats, enhancing our security posture.

SentinelOne Singularity Cloud Security reduces our mean time to detect.

What is most valuable?

SentinelOne Singularity Cloud Security offers valuable scalability suitable for organizations of all sizes, from small businesses to large enterprises. Its comprehensive ransomware protection includes rollback features and 24/7 threat monitoring, with managed services providing continuous monitoring and threat hunting.

What needs improvement?

While SentinelOne Singularity Cloud Security offers robust protection, its cost could be a barrier for some users. Additionally, compatibility issues may arise with older operating systems and legacy environments. Organizations with limited internet connectivity might also face challenges due to the cloud-based nature of the platform.

The Singularity Cloud Security console is experiencing delays in clearing resolved issues, which can take over an hour to be removed from the display.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for about two years.

What do I think about the stability of the solution?

Sometimes, I experience lag issues with SentinelOne Singularity Cloud Security, which might be related to my laptop or Internet connection.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security scales well, making it suitable for organizations of all sizes, from small enterprises to large businesses.

How are customer service and support?

Customer support is knowledgeable about the company's software and operating systems, responding quickly within two to four minutes.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

While GuardDuty and CloudTrail offer some overlapping functionalities with SentinelOne Singularity Cloud Security in cloud environments, SentinelOne provides a more comprehensive and integrated approach to cloud security.

How was the initial setup?

The initial setup was somewhat straightforward but took about three to four days due to the extensive infrastructure involved. Testing added more time to the process.

What about the implementation team?

Our team of six or seven collaborated with a third-party installer and SentinelOne's technical support team.

What's my experience with pricing, setup cost, and licensing?

While SentinelOne Singularity Cloud Security offers robust protection, its high cost may be prohibitive for small and medium-sized businesses.

What other advice do I have?

I rate SentinelOne Singularity Cloud Security ten out of ten.

SentinelOne manages the maintenance of Singularity Cloud Security.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Cloud Support Engineer at a construction company with 5,001-10,000 employees
Real User
Effortlessly remediate threats with autonomous AI responses while navigating customer support delays
Pros and Cons
  • "Singularity Cloud Security offers autonomous response capabilities, automatically remediating threats and restoring affected files without manual intervention."
  • "SentinelOne is far superior to our previous solution, Accops, due to its seamless updates, effortless maintenance, and user-friendly interface and dashboard."
  • "The SentinelOne customer support needs improvement, as they are sometimes late in responding, which is critical in a production issue."
  • "The SentinelOne customer support needs improvement, as they are sometimes late in responding, which is critical in a production issue."

What is our primary use case?

We use SentinelOne Singularity Cloud Security to enhance the security of our cloud and data center infrastructure. Its primary functions include providing alerts and guiding the implementation of best practices for cloud security.

To enhance our security posture, we implemented SentinelOne Singularity Cloud Security, as we lack a dedicated managed service for continuous environmental monitoring.

How has it helped my organization?

SentinelOne Singularity Cloud Security is easy to use. It offers an intuitive dashboard making it user-friendly.

The evidence-based reporting is helpful for navigating the evolving threat landscape. It enables us to implement security measures proven to reduce risk.

The inclusion of proof of exploitability in its evidence-based reporting fosters stakeholder trust and reduces reliance on human intervention.

SentinelOne Singularity Cloud Security has a minimal impact on system performance compared to traditional antivirus solutions and helps meet compliance requirements by maintaining detailed logs and audit trails.

It has reduced our false positive rate by 20 percent and has significantly improved our security posture by providing comprehensive visibility into all activities across our infrastructure.

SentinelOne Singularity Cloud Security has decreased our mean time to detect by 60 to 70 percent.

What is most valuable?

Singularity Cloud Security offers autonomous response capabilities, automatically remediating threats and restoring affected files without manual intervention. Its AI-powered threat detection utilizes advanced AI and machine learning to identify and respond to threats in real-time. Its scalability makes it particularly beneficial for small organizations.

What needs improvement?

The SentinelOne customer support needs improvement, as they are sometimes late in responding, which is critical in a production issue. Cost is also an area for improvement as it must be more affordable, particularly for smaller companies.

For how long have I used the solution?

We have been using SentinelOne Singularity Cloud Security for almost one year.

What do I think about the stability of the solution?

I rate the stability of SentinelOne Singularity Cloud Security as eight out of ten. There are no major bugs, glitches, or downtime issues.

What do I think about the scalability of the solution?

I rate the scalability of SentinelOne Singularity Cloud Security a nine out of ten. It is very scalable and suits our needs.

How are customer service and support?

The technical support team's response time is slow at times.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

SentinelOne is far superior to our previous solution, Accops, due to its seamless updates, effortless maintenance, and user-friendly interface and dashboard.

How was the initial setup?

The initial setup can be slightly time-consuming, requiring about two to three days for deployment on both cloud and data center infrastructure.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is costly. I would rate the price an eight out of ten, with ten being the most expensive.

What other advice do I have?

I rate SentinelOne Singularity Cloud Security a nine out of ten.

SentinelOne Singularity Cloud Security is deployed across multiple departments in a single location. We have 14 direct users of the tool.

SentinelOne manages the maintenance for Singularity Cloud Security.

I would recommend SentinelOne for security, as it is easy to use. Even without technical knowledge, users can manage it through the dashboard and provided documentation.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.