SentinelOne Singularity Identity Reviews

I can rely on it. It does its job. I do not have to be on top of this. With the other product that we were using, I was constantly checking the application to see if everything was fine. It was more like I was doing the job. With the type of support that we have signed up with SentinelOne, I do not have to worry about that. I can rely on SentinelOne checking my endpoints, and if there is something, I know they are going to be on it. Previously, I had to call technical support to see what was going on. If they noticed something, I had to do the job. With SentinelOne, they are the ones who are checking the device and logs. If they notice something, they block it or do something about it, and then they let me know. I also receive notifications of the process they are following. I get various notifications saying:

• We identified this on this computer. This computer is disconnected. We are doing the next process.
• We have disabled this account.
• We have mitigated the problem, or the problem has not been mitigated. 
• We have identified this as being something that you do not have to be concerned about.
• You need to be concerned about this.

With the level of support that we are getting, I do not have to do it myself. Previously, I had to do it or somebody else in the team had to constantly check our endpoints. With SentinelOne, we do not have to do that.

The Singularity console provides a unified view. It is very important because we can see all our devices. We can see what is going on. It is very good. I like it.

It is not at all difficult to manage our environment using the Singularity console. Once you get familiar with the different tabs of the web console, it is easy to manage. It is very organized and descriptive. You do not get lost. What they have in the titles is what you see, so it is not at all difficult. It is very easy to use.

It does a great job of providing visibility. Management asks us for a lot of reports to know how well the systems are protected. It is easy to manage and get reports so that we can give them better visibility into what is going on. We can get reports on the fly to show what is going on. In terms of visibility, it is doing a great job.

It has done a great job when it comes to detection because there have been a couple of instances where users installed applications or tried to install applications and the system detected them immediately. It triggers an alert for us within seconds of a user trying to download or install an application. They also immediately try to remediate the problem at the same time. In terms of detection and protection, it is doing a great job.

They have different levels of support. We have the highest level where they are constantly checking all the endpoints. If at any certain point, they identify that a computer has been triggered by a virus, a link, or something else, they would automatically tell us that within 15 seconds. If they notice something, they automatically send us an email saying that they noticed something in the computer, and they are going to block it. If they identify that there is something wrong with the computer, they automatically block it. This constant checking of anything that may be happening on our endpoints is the most valuable feature of SentinelOne.

I would like to have the option to deploy or push an update on all my endpoints at the same time. I am not aware of such a feature being there. I have not seen it, but it would be good to be able to deploy or push an update on all my endpoints at the same time. Our company has different locations, such as Sunbury, Oklahoma, and Alabama. I have my devices by location, and I have not found a way to choose all the endpoints and then push the update automatically. I have been doing it one by one. We probably have to create a policy so that I can push it. That is the only thing that I do not like. I would like to have a button to update all the endpoints with a simple click. I have not yet seen that in this product.

We have been using it since March of this year.

It is very stable. We did not have any issues.

Its scalability is great.

Their support has been great. I do not know whether it is because of the type of support that we have. We have the highest level of support. There are different levels of technical support that you can get. We have got the highest one, and they are available 24 hours a day and 7 days a week. I know there are other options where we can get support from Monday to Friday from 8 to 5 or something like that, but because of the number of employees that we have in the IT department, we need to have more support. We do not have a lot of people. We are shorthanded, so we decided to get the highest level so that we can rely on SentinelOne to keep an eye on our devices 24 hours a day. If there is something going on, they contact me. Whenever I have the need to call them, I just open a ticket or call them, and they call me back right away. It is almost instant. In 5 minutes, I get a follow-up email. They reply quickly, and if they need to talk to me, they call me. It has been a great experience. I would rate them a nine out of ten. They are perfect.

Positive

We first used SentinelOne about five or six years ago. At that time, we switched from a major brand's antivirus to SentinelOne. We had SentinelOne on-premises, but it was not as good as it is now. It was not doing its job, and that is the reason we switched to Trend Micro.

We were using Trend Micro, and we had a bad experience with that product. They did not get the virus that we were hit with. The contractor we had mentioned SentinelOne. We gave it a try during that period when we were having this big issue at the company. We just started installing the application on all the endpoints. It was a great hit because the product was able to find all the computers that were infected. We were able to clean them. Especially during that time, we were able to narrow down the computers that were infected, and then we were able to remove them from the network. It was a great product. They helped us get all the policies set up for our account, so whenever a computer was connected to the network, it would automatically identify if the computer was affected, and then it automatically removed it from the network. It was a great thing for us because it saved us a lot of time from checking every single computer. That was the major experience that we had with this application. SentinelOne Singularity helped us clean up, identify, and block any computer that was infected.

When this contractor told us about SentinelOne, I was a bit skeptical because we had used SentinelOne before, and it was not doing its job. They told me that they have used it with other clients, and they are recommending it as one of the topmost solutions. They had seen SentinelOne catching a lot of viruses and threats with other customers. The contractor sold us the idea that they were doing a good job. We decided to give it a try, and I am glad that we did that because we do not regret it. Because we were in a very difficult time during that time, it was a matter of having something quick and easy to install and deploy. He was a partner of SentinelOne, and he was able to get us into SentinelOne within hours. It was very easy to deploy. We were able to push it to all our endpoints, and about a month later, we were able to get our own licenses through CDW, so the main reason was that it was very easy to install and deploy. We could get all the licenses together with the support.

I have not had much experience with Windows Defender. There are two versions of it. There is one that comes with the Microsoft Windows operating system, and there is also one with a paid license through Microsoft. There are two different ones. The one that comes with the Microsoft Windows operating system is not an antivirus, so I would not trust it. If it is the one with a paid license with Microsoft, it is very good. I have a little bit of experience with that, but so far, SentinelOne is one of the best ones that I have used. I would not recommend Trend Micro. It is terrible as an antivirus, but for email security, it is good. SentinelOne definitely has been one of the best ones I have seen so far.

The setup of Singularity was straightforward. SentinelOne's support was there, and we also had a contractor who had more experience with the setup process, so it was straightforward. The deployment was a smooth process.

The setup of Ranger AD and other products has been more challenging because we have not had the time to completely deploy them. It is a problem on our side because we have not had the time to get it completely done. We have to install a lot of clients from the server and do configuration and all that, but the support that we have had from SentinelOne has been good. They are on top of things, and they are always following up with us to get this completed and schedule something. When we schedule something with a technician from SentinelOne, they are always available. There are a lot of different time slots to work with them. They work around our schedule. That is a good thing.

We had the help of SentinelOne and a contractor. For the deployment, there were probably two people from our side. We were just asking the concerns or questions that we had on the system, but it was very easy. Most of the time, the setup of Singularity was done through our contractor and me. 

Its price is a little bit high. It is a nice product, but it comes at a cost. Compared to other products, it is not cheap, but you sometimes have to pay for the value you get. It is not cheap, but it is worth it.

It also depends on how many licenses you have. It becomes pricey because we not only have Singularity; we also have Ranger AD. We have three or four products from SentinelOne, so it becomes pricey for us, but at this point, safety comes first for us.

It is a product that you can rely on. This is the first endpoint solution that we have seen doing its job. Based on the experience that we have had, this is the best product that we have seen.

Overall, I would rate it a nine out of ten.

SentinelOne identifies problems and fixes most of them without our involvement. 

SentinelOne helps us find issues that we would have never been aware of and resolve them with minimal effort on our part. It's generally easy to manage our environment from the SentinelOne console. The console can't show us the number of machines that do not have the SentinelOne agent installed, but it does a great job once the agent is deployed. Having a central console is nice because we can see the various makes and models of machines in the same place, but it isn't too critical.

SentinelOne protects identities against exploitation well. The solution provides visibility into attack surface risk. I typically use it to find things that have already happened, but the information is there. The threat detection is impressive. 

Behind the scenes, SentinelOne has real people who evaluate problems and mark them as false positives. That's what I find most helpful.

I don't like SentinelOne's reporting tools. Their reports seem fine theoretically, but the issue is the sample size. For example, it will report that there were four incidents, and that equals 25 percent fewer incidents compared to the previous months. It would be a great improvement if I could expand the range to see reports for the last six months, but it's always one month. That would be an easy thing for them to resolve.

It's also challenging to know how many licenses we have. That number changes every day. We'll remove a bunch of machines, and they'll automatically give up their license after three months. I can easily report today's number, but I can't report over time. For example, we have 500 licenses, and when I checked one day, I found out we were using 509. I thought that would be a problem. Now, we've dropped down below that, so I think they're giving us a little leeway, which is great. It's kind of a mystery to me how close we are to using 100 percent of our licenses.

I started my current job in June, and they already had SentinelOne installed. I've been using it since then.

I haven't experienced any stability issues. 

I believe SentinelOne is extremely scalable. We haven't done it, but it would be easy to scale. 

I rate SentinelOne support eight out of 10. I've only contacted them indirectly through a coworker, but it went well. They resolved our issue fairly quickly.

Positive

Before SentinelOne, we had a traditional antivirus solution. We have a Microsoft license for Windows Defender, which I also think is useful, but I still recommend SentinelOne. It's a broadly different level of protection.

I rate SentinelOne 10 out of 10. SentinelOne will make you aware of things you did not know were happening, and it requires minimal effort to resolve issues. That's the perfect combination. A lot of tools will find problems and tell you about them, whereas SentinelOne goes that extra step in resolving them.

We wanted to add a detection tool for protecting our assets from any attack so that we could defend our domain. 

The solution provided us with an abundance of transparency, giving us awareness of attacker activity and anything targeting the critical domain server.

The responses were quite quick. The time that was defined in the SLA over the period of time we tested the solution was reasonable.

The solution widens the net for monitoring for possibly compromised devices. It covers all managed and unmanaged devices running within our operating system. 

We saw a lot of benefits in terms of actionable data. It provided a lot of visibility when defending our assets.

The Singularity Console provided us with a unified view of threats. It ensured limited access to only trusted and validated applications. It works with zero-trust programs. With zero-trust, the solution's ability to protect identities from exploitation is quite high.

It was easy to manage the environment using the Singularity Console.

The ability to provide visibility into our attack surface risk is quite good. Once you onboard your other resources, it basically handles unauthorized network reconnaissance. This module has a number of features. When it comes to data breaches, if something happens, it basically discovers the hidden elements in the network, and it gives you the results of its findings very fast. You will get a visual experience of the mapping of the networks, how the resources are connecting to any other resource, or if any incoming request is coming from a resource. It basically empowers security.

The solution's ability to detect and prevent threats is very good. It provides a lot of integrations. It also helps organizations to improve their identity security posture.

It's helped us improve our mean time to detect identity-based attacks. It limits the trust. It simply doesn't trust any outside requests. Then, we can control access management. It's reduced the potential for breaches by 90%.

The AI provides a futuristic ML model. That helps a lot when it comes to shifting security approaches and helps better forecast attacks. 

It has a lot of features in place. From my end, it isn't missing anything. 

They could always add a few more modules. 

Pricing could always be lower.

Support could be faster. They need a faster response time. 

We did do a POC for the solution. However, we are not using it at this time. It took us about 1.5 months or so to understand the product. We used it one year ago.

The solution was stable. I'd rate the stability 8.5 out of ten.

The scalability is very good. I'd rate the scalability nine out of ten.

Technical support was good. 

Positive

I previously used Palo Alto. The main difference is in the cost.

We deployed the POC, and within two months, we pretty much understood the product.

The product offers an easy implementation. It's frictionless, and the effort is quite low. The deployment is also flexible, and you can perform integrations easily. We were able to implement the POC in two weeks. We had two people working on the process and four people working with the solution post-implementation. 

We have witnessed an ROI in terms of time saved by 100%.

The pricing is okay when compared to other solutions. It's moderate, and the cost is not overly high or low. 

We were a customer and end-user during the POC. We just wanted to test it to see how it would operate.

If someone is looking at Singularity, and they already have Windows Defender, I'd warn them that Microsoft's cost is quite high. They may have better luck and pricing by shifting to Singularity.

I'd rate the solution nine out of ten.

We use SentinelOne Singularity Identity for monitoring and mitigating threats within our network. Controlling our surface visibility, and monitoring all of our endpoints for software and even hardware vulnerabilities.

Initially, we implemented SentinelOne Singularity Identity to prevent a ransomware attack reinfection, but it has been transformed into our most important, critical, cyberthreat identification, prevention and mitigation solution. 

SentinelOne Singularity Identity has helped make our organization more secure with enhanced built-in monitoring. Not only by AI, trained and developed by SentinelOne, but also by a 24/7 cybersecurity team that are always monitoring for incidents and are available for support when it is needed the most

SentinelOne Singularity Identity provides a unified view which is important to our organization, particular when there's an incident and time is of the essence. 

Managing our environment from the SentinelOne Singularity Identity console is easy from an IT professional standpoint. I would easily rate it a nine out of ten.

I fully researched several companies including SentinelOne before we invested our money into a cybersecurity solution. I discovered that there were many top, well-known companies using SentinelOne to safeguard their identities and assets from exploitation and compromise. 

The visibility of Singularity Identity is great. A full spectrum of information about each endpoint, threat or incident is available usually only one or two clicks away, which helps to quickly and more accurately determine everything needed to identify, mitigate and prevent or eliminate a threat. Singularity Identity also provides all the tools and functionality necessary to override if something is deemed a false positive.  

Perhaps the most valuable resource that SentinelOne Singularity Identity has to offer is the AI-based automated mitigation. let's be honest, even the best team of cybersecurity experts are no match for some of the automated ransomware bots that can spread through an entire network in mere minutes, and that is where the AI assisted mitigation is key to stopping threats dead in their tracks. Situations where a human could potentially take hours to identify the source and take mitigating actions, SentinelOne's Artificial Intelligence handles the identification and mitigation on your behalf in mere seconds, until a human can assess the situation, and make appropriate adjustments as needed, significantly reducing our MTTD. 

I have confidence in Singularity Identity's ability to identify and mitigate threats. This solution, in my opinion, ranks among the finest, most capable products currently available on the market today. 

The AI-based detection, scanning, prevention and mitigation features are the most valuable features. 

The UI could stand to be more user-friendly, specifically for users that are not in IT, or for smaller mom and pop sized companies that may not have a dedicated IT department or budget for a fully managed solution. 

I have been using SentinelOne Singularity Identity for two years. Most of that time was fully managed by a 3rd party SOC/MSP, and now more recently, we have migrated to a self-managed cloud solution. 

I haven't experienced any stability issues, whether through the server, the console, or the clients. I am impressed with the stability of SentinelOne Singularity Identity.

We are currently still utilizing all of our other solutions simultaneously, until their licenses run out which include, Webroot EPP, and Microsoft Defender and Defender for Cloud. SentinelOne works perfectly side-by-side with these others, however, we will soon be removing Webroot as it is a tertiary and an unnecessary redundancy and offers no real advantages or capabilities over what SentinelOne already provides. 

For the deployment, I uploaded the package to our Intune portal and distributed it to all of our endpoints and devices. For devices that were not accessible, we used a flash drive to install it manually. 

Initially, we utilized an MSP. Then, there were two distinct deployments. The first deployment took place two years ago when we experienced a cyber/ransomware attack on our network. Throughout that incident, a third-party company assisted us in restoring and wiping every one of our computers and installing SentinelOne client on them, among other tasks. So at this phase, were were using SentinelOne as a fully managed solution. 

Now, within the last month, we have transitioned to managing our system internally. The subsequent deployment was executed through Intune and manual solutions. The encryption keys were migrated from the previous MSP with the help of the SentinalOne migrations team. 

The return on investment is evident through the value provided by SentinelOne Singularity Identity and its protective features. While the cost is in the higher tier of solutions of similar products, ask yourself, can you really put a price on your ability to sleep at night? 

The price of SentinelOne Singularity Identity is relatively high, but it offers numerous features and capabilities that make it well worth the investment. Not to mention peace of mind. 

We absolutely evaluated other solutions. This is an important decision for the security of our network and IT infrastructure. 

I would rate SentinelOne Singularity Identity a 9 /10.

SentinelOne Singularity Identity can easily work alongside other security products, in my experience, including Microsoft Defender.

for anyne considering this as a solution, I would suggest conducting your own further research on alternative products to firmly establish whether or not SentinelOne Singularity Identity is indeed the appropriate product. In my view, the licensing model is geared more towards medium operations like ours, which have around two hundred endpoints, on up to large scale enterprise-sized companies. The licensing structured minimum of 200 endpoints may be a bit much for a small company with just a few endpoints. But, I in summary, I am happy with the choice to buy this product, and as our company grows SentinelOne will allow for that growth. 

We use SentinelOne Singularity Identity to gain visibility around our server.

What I appreciate about SentinelOne Singularity Identity is its capability to assist us with legacy servers, enhance visibility, and provide protection for them. We also utilize CrowdStrike for endpoint detection, and Rapid7 for incident response, protection, and Security Information and Management. However, SentinelOne stands out among these products because it effectively supports preexisting or older servers such as Microsoft Server 2005 and 2010. So far, our experience with SentinelOne has been entirely satisfactory, making it one of the top solutions.

SentinelOne Singularity Identity helps us protect our assets.

SentinelOne Singularity Identity offers a unified console. Managing our system through the console is straightforward. Interns can use it proficiently without any concerns or complaints. Generally, they become adept after undergoing onboarding training for approximately two to three weeks. When they have inquiries, we can guide them appropriately. I would describe it as relatively easy. The situation is progressively enhancing. It hasn't always been like this. There's a definite improvement, and I must acknowledge that. The user experience of the application is indeed getting better.

Singularity Identity does its job of protecting identities from exploitation. 

Singularity Identity provides visibility into our attack surface risk and we use them because they support legacy services.

Singularity Identity's ability to detect and prevent threats is good.

Singularity Identity has helped reduce our MTTD identity-based attacks.

The protection provided by SentinelOne Singularity Identity is the most valuable feature.

We haven't received the expected support whenever we've had questions. There are still gaps in our ability to obtain information from them, and some of their responses are unsatisfactory. Do they expect us to engage high-level consultants each time we have these questions about reporting? SentinelOne needs to thoroughly examine its competitors' actions. Companies like Trend Micro, McAfee, and CrowdStrike are their competitors. They should also take a look at Palo Alto and Symantec to understand their strategies and how they can attract more people. We are currently paying for CrowdStrike and Rapid7. Personally, I'm not very fond of Rapid7. I'm more accustomed to using Splunk. In my previous job, I used Splunk Enterprise for six years. This is the direction SentinelOne should take: enhancing user-friendliness and providing better support. For instance, if I need to generate a report and encounter clarity issues or gaps, how can they assist me in resolving these problems? Can they involve consultants or product managers? Because, in most cases, the feedback we receive after raising a ticket isn't what we hoped for. This lack of satisfaction also raises more questions for my leadership team. They are genuinely interested in understanding the situation better. This is the aspect that I believe needs attention. However, I think the responsibility lies primarily with SentinelOne to analyze their competition's practices. Perhaps they could consider organizing a pilot program or a webinar, where they can inquire about participants' preferences. This way, they could effectively engage with users, understand their needs, and tailor SentinelOne accordingly. Based on my experience with Apple over the years, I can attest that support plays a critical role. That level of engagement, human interaction – it's of paramount importance. SentinelOne needs to raise the bar when it comes to customer support and engagement.

SentinelOne Singularity Identity has the potential for improvement. It could offer a broader range of visibility and more accurate coverage, as the underlying functions of these tools are essentially the same, just applied in different use cases. Another tool to consider is SecurityScorecard. Questions arise about what they scan, how they conduct scans, and how reliable their results are, particularly in relation to bypassing firewalls. Trustworthiness of the provided information and its accuracy are concerns that require more customer engagement. This necessitates webinars and workshops to delve into their brand and product specifics. It's important to highlight what sets SentinelOne apart and why it's a favorable choice. While I do appreciate SentinelOne, I'm seeking reasons to fully commit and present these to my Chief Executive and the rest of the leadership team. Since they aren't well-versed in technical jargon but rather in business language, it's crucial to bridge the gap between technological details and business benefits. This alignment is vital for securing their buy-in, especially with the upcoming budget discussions. From my perspective, Customer Success Managers should play a significant role. I'm unsure whether the model followed is a Customer Success Leader or a Customer Account Manager. However, it's important for them to actively engage with all customers, arranging meetings and offering support. Comparatively, I hold great respect for Rapid7 and Splunk. During my interactions, while I worked with Rapid7's CSM I consistently engaged with my team and me, usually bi-weekly if not weekly. Their inquiries are insightful, although we might not always have immediate answers. Their proactive approach in assisting us to maximize the tool's utility, even accommodating missed training sessions by arranging new ones, greatly enhances user comfort. The analogy here lies in how tools like Microsoft Suite are used by everyone and Google came along with Sheets providing a user-friendly experience, effectively challenging Microsoft's dominance. A similar strategy should be pursued by SentinelOne - to compete while prioritizing user experience over just the interface. The tool should enable users to seamlessly accomplish tasks and yield outcomes. This is essential not just for experienced individuals like me, but also for less technically inclined individuals who may lack IT expertise and the patience for intricate inquiries.

I have been using SentinelOne Singularity Identity for one year.

SentinelOne Singularity Identity is stable.

SentinelOne Singularity Identity scales well and is load balanced.

The initial is straightforward. The deployment includes myself, another team member, server team members, networking members, and vendors. Our security architecture is fairly stable. We've invested time in constructing and establishing the architecture to bring it to its current state. This approach ensures that when the time comes to scale or onboard a new product or platform, the process is usually uncomplicated. We possess the network diagram.

We worked with a vendor for the implementation.

I would rate SentinelOne Singularity Identity as a seven out of ten, considering all the effort that SentinelOne invests in endpoint cloud and identity management. I'm also allowing room for growth. There's always potential for growth. It should never be perceived as a negative, but rather as an opportunity for growth, as we can continuously evolve and make improvements.

We are engaged in the manufacturing business. Consequently, we will inevitably have some outdated services due to the nature of our business. The application we employ is integral to our operations; it's an essential part of the adoption process and security measures. Implementing this specific application is costly, amounting to millions of dollars for companies. Therefore, we don't simply suggest discarding the application. Instead, we strive to find ways to safeguard these valuable assets. This is where SentinelOne comes into play. However, I would encourage SentinelOne to consider the available market. Why should we rely on two different tools when we could solely utilize their services? Why should we incur expenses with other providers when we could integrate SentinelOne across all our servers, workstations, and endpoints?

I'm curious about the quality of SentinelOne's vulnerability database. How far back does it provide coverage? What is the extent of its support for users? Can it be used on a Windows 2000 server? Is real-time coverage available?

It's a good idea to layer technology. Someone who already has a Microsoft license and is using Defender can still use Singularity Identity. I would recommend engaging with the Customer Success Managers at SentinelOne. Request a demo and a live presentation. Ask someone to guide them through the process and provide them with value propositions that will assist them in making well-informed decisions. Also, inquire about the security architecture, level of maturity, and existing environment. All of these aspects will help them find the best solution, even if it involves connecting with a consultant. Engagement is always crucial. Each organization's situation is unique, and its architecture varies. Architecture style, design, and communication practices differ among organizations. Consider how the organization would like the setup to be. What's their network configuration? How will different components communicate? Which parts are accessible, and which are restricted? Collecting all this information tailored to each organization will greatly enhance that organization's understanding.

We use SentinelOne Singularity Identity as our endpoint antivirus solution.

SentinelOne Singularity Identity has enabled us to safeguard all of our endpoints, as opposed to our previous solution, which only protected a portion of our endpoints and operating systems.

We are happy with the unified view that SentinelOne Singularity Identity provides. The Unified view is important to our organization.

Once we have overcome the learning curve, managing our environment from the console becomes straightforward, and transitioning between menus is not complicated.

SentinelOne Singularity Identity has assisted in decreasing our Mean Time to Detect. Microsoft Sentinel is ingesting data from SentinelOne to alert us about specific threats. Whereas in the past it used to take us a couple of days to detect these threats, we are now receiving proactive threat alerts promptly, thanks to the ingestion of logs into our SIEMs.

SentinelOne Singularity Identity has assisted in decreasing our Mean Time to Respond.

The threat detection capability is the most valuable feature.

Our engineers are dealing with issues to add exclusions to the antivirus for custom applications.

I have been using SentinelOne Singularity Identity for eight months.

The solution is extremely stable.

The solution is highly scalable.

The technical support is good.

Positive

We replaced ESET with SentinelOne Singularity Identity due to its compatibility with various versions of Mac and Windows and its ability to detect and respond to risks more efficiently.

The price is affordable.

We evaluated Darktrace and Defender.

I would rate SentinelOne Singularity Identity a nine out of ten.

We have an E5 license and Defender works well with Microsoft SIMs but SentinelOne is superior in detecting threats, especially zero-day threats.

Organizations should ensure they have staff that can support the solution before implementing it.

We use SentinelOne Singularity Identity for the security of our whole network environment. We use the solution to protect the identity of our company. Before using SentinelOne, we had an incident where we were compromised. We went with SentinelOne to overcome such compromise issues and the safety of our environment because it had some good reviews.

We have not been compromised because of the solution. We have not faced any issues of hacking or malicious incidents. With SentinelOne Singularity Identity, malicious files get directly detected, and the system gets quarantined. The solution keeps our work very smooth. We're not having trouble with it or because of it at all. On the contrary, the solution makes our work easier.

SentinelOne Singularity Identity is very lightweight as an agent or software. It's very lightweight and doesn't consume resources from any computer. It's not a burden on a system, which makes it a very good agent or product to use. It's an efficient solution.

The solution's support is available 24/7. I'm in touch with the solution's support team since we recently got their mobile application protection. SentinelOne's support, APIs, marketplace, and response time are amazing so far.

A query raised with the solution's support team takes a day or two to get resolved. The solution's query resolution time could be reduced further, and a faster resolution could be provided.

We've been using SentinelOne Singularity Identity for one year and two months.

So far, we haven't faced any bugs or stability issues with SentinelOne Singularity Identity. We've been really happy with the solution.

SentinelOne Singularity Identity is a scalable solution.

Before SentinelOne Singularity Identity, we were using CrowdStrike. We switched to SentinelOne Singularity Identity because of functionalities since we were compromised while using CrowdStrike.

SentinelOne Singularity Identity's implementation was simple.

The deployment was done with the assistance of SentinelOne's professional team, and it was not complex. The solution's deployment was done within a few hours, and only I was involved from our company in the deployment process.

It's only been a year since we started using SentinelOne Singularity Identity. Considering the services and peace of mind we are getting against the amount we paid for the solution, the return on investment has been good.

SentinelOne Singularity Identity's pricing is cheaper than CrowdStrike and is really good.

SentinelOne Singularity Identity console provides a unified view. It makes your work faster and easier to get an overview of your whole organization. It helps us to see where the problems are, what needs to be fixed, or if everything's fine. It does help us save time.

It's very easy to manage our environment using the Singularity console.

SentinelOne Singularity Identity’s ability to protect identities from exploitation is very good. We had a few incidents where it blocked even ransomware attacks for us. It did a really great job of protecting us and keeping us safe.

SentinelOne Singularity Identity provides deep visibility into our attack surface risk.

SentinelOne Singularity Identity's ability to detect and prevent threats is really good. It blocks and notifies the IT team if it finds anything malicious or suspicious running in the processes. Then, we can assess whether it's malicious or not. If we analyze something as a false alarm, the solution keeps that thing in mind and does not bother us again for the same issues in the future.

Singularity Identity has helped reduce more than 50% of our mean time to detect identity-based attacks. It gives deep visibility on where and how something initiates so we can directly go to the root cause instead of finding out how or where it started. So, it does give us a boost in our time.

I have not used Windows Defender, so I cannot comment much on it. SentinelOne Singularity Identity has been much easier to use, understand, and contact support than the other third-party protection software we used. I would recommend others to try it at least for a week or a month to see the difference. They can observe how its AI learns, behaves, improves your work environment, protects it, and keeps it safe.

Based on my experience, I have been really enjoying this solution. I recommend that people try SentinelOne Singularity Identity for at least a week and then compare and evaluate it with other competitors. There will definitely be a huge change in their perspective.

Overall, I rate SentinelOne Singularity Identity ten out of ten.

Cloud protection is very important to us. We have almost 400 applications and a lot of data, some on-premises and some in the cloud. We need to make sure that all of our data is protected, and SentinelOne Singularity Identity offers the data protection and identity protection that we need.

We are currently evaluating whether to continue with our current solution or switch to SentinelOne. We want to make sure that we are saving costs and resources, and that our data is 100 percent secure. SentinelOne seems to be able to offer us both of these things, so we are leaning towards switching to their solution.

Our top priority is to make sure that our data is safe. If something were to happen, we need to know that we have support from SentinelOne.

SentinelOne Singularity Identity provides a unified view of our security posture through its console. This unified view is important because it will make it easier for our security analysts to manage and own the product. As a result, we will need fewer resources to do a better job.

Managing our environment through the console has a learning curve. The more we use the solution, the more experience we gain. However, it is reassuring to know that SentinelOne is willing to provide support if needed. This is important to us because we want to be able to take over the management of our environment eventually without requiring too many resources. We believe that we are well-positioned to achieve this goal, but it will take time. We do not expect to be able to do it immediately, but we believe that it is possible within a few months to a year.

Although we are still evaluating the solution, we are hopeful that it will protect identities from exploitation. The reviews we have seen suggest that this is the case, and it is very important to us as a corporate law firm. We handle sensitive client data, and if an unauthorized user were to gain access to this data, we could be sued by our clients. We therefore need to protect our identities and our admin accounts, which have superuser access to the system. We are confident that Singularity Identity can do this, and we are currently evaluating its capabilities.

Singularity Identity provides good visibility into our attack surface, which helps us prevent unauthorized access. We do this by getting alerts or notifications about any suspicious activity and then investigating them. Even if we get a lot of false positives, it's worth it because the one time we uncover a real attack will make it all worthwhile. I think this is one of the key features of Singularity Identity, and I'm sure the developers would agree.

Singularity Identity's ability to detect and mitigate threats is one of its key features. I am not sure if it can prevent threats altogether. As a corporate billion-dollar law firm, we are always under attack, and there will always be threats. We receive phishing emails multiple times a month, a week, or even a day. Therefore, it is not about preventing threats, but rather detecting them and allowing us to respond and know how to handle them. I do not think we can prevent threats from happening, but Singularity Identity can give us the ability to prevent them from succeeding.

Although we are still evaluating Singularity Identity, I am confident that it will reduce the MTTD identity-based attacks.

SentinelOne Singularity Identity's support seems to be unmatched, at least according to what I was promised. This is very important to us. SentinelOne Singularity Identity has excellent reviews. We checked out the Gartner reviews of their offerings, and everything seems to be in order.

One of the top functions we're interested in is cloud protection. Whenever we talk about moving something from on-premises to the cloud, that's always the biggest concern of our executives. So, we're always very interested in offering them that kind of cloud security. So far, SentinelOne Singularity Identity seems to be a good option. However, we're still evaluating our options.

SentinelOne Singularity Identity could be more user-friendly. I had some questions that I had to go back to SentinelOne to try to understand. Therefore, for someone who is trying to get by with minimal experience, I believe it is very important to make it as simple as possible for consumers to have the best user experience.

SentinelOne Singularity Identity should be made more affordable so that organizations can better budget for it.

I have been evaluating SentinelOne Singularity Identity for three months.

SentinelOne Singularity Identity has been stable so far.

SentinelOne Singularity Identity is scalable and we have not encountered any issues as of yet.

The technical support has been very helpful and responsive. I had no issues, and I am very happy with the outcome.

Positive

We have not yet completed a full deployment into production, as we are still testing. However, the initial deployment for testing was simple.

We use a consultant called Blue Margin. They helped us with all of our Microsoft deployments and licensing, as well as when we got Power BI. We always run things by them. In this case, I'm not sure yet how much help we'll need when we go to production. So far, we haven't needed much help because it's been straightforward. However, we can engage Blue Margin if needed. The decision of whether or not to engage them typically comes down to whether we have enough resources to handle it ourselves or if we need more help.

The pricing for SentinelOne Singularity Identity is challenging. I understand that they put a lot of time and effort into developing this product, so it can't be too cheap. However, from our perspective, we need to get buy-in from our executives, and that means the price has to be within budget. The lower the price, the more likely it is that the software will be approved.

In a perfect world, the price would be within budget and it would be a great price. However, as long as SentinelOne's pricing is competitive with their top competitors, I think they have a great product that should be approved. I'm currently evaluating how their pricing compares to other products.

Ideally, I would like SentinelOne to lower their prices a little bit. This would make it easier to get buy-in from my executives and would allow us to afford the software. However, I understand that they can't give the software away for free.

I would rate SentinelOne Singularity Identity a nine out of ten.

We are a Microsoft shop. Most of our products are Microsoft, and we have the Microsoft licenses. I believe that SentinelOne Singularity Identity will eventually save us time, effort, cost, and resources. I am working to prove this with my research, and so far, I think the answer is yes. I wanted to share this feedback in case it helps someone else who is in a similar situation. So far, everything is positive. However, the next steps for me are to confirm this, compare SentinelOne Singularity Identity to other products, and then make a recommendation. Hopefully, I will get the buy-in and we can move forward.