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SentinelOne Singularity Identity pros and cons

Vendor: SentinelOne
4.5 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

SentinelOne Singularity Identity's detection and protection features alert users about unsuccessful mitigations and target specific endpoints.
The AI-based detection, scanning, prevention, and mitigation capabilities are highly valuable, particularly its behavior-based detection ability.
Incident response is enhanced, enabling real-time data sharing and collaboration for more effective risk management.
AI capabilities and behavioral analysis aid in mitigating zero-day threats and detecting new risks efficiently.
The lightweight agent and quick response, coupled with high-level support, provide comprehensive protection and rapid notifications.

CONS

Policies lack precision and require more templates for customization as seen in alternative solutions.
Endpoint management is a challenge due to reliance on policies instead of individual endpoint settings.
Engineers face difficulties with custom applications and antivirus exclusions, exacerbated by frequent server performance issues.
The reporting tools need improvement, especially with expanding the sample size range for reports.
Support response time is insufficient, requiring a faster resolution to inquiries and issues.
 

SentinelOne Singularity Identity Pros review quotes

Roftiel Constantine - PeerSpot reviewer
Global Chief Information Security Officer at Barry-Wehmiller
Oct 16, 2024
Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart.
MM
Senior Consultant at CGI
Nov 24, 2024
Incident response is one of the key areas where the solution has been very useful. Whenever there is an incident, instead of being reactive, the government is now able to quickly gain the data that it needs to see what its end agency is also seeing and partner with them in real-time to look at the same data and to collaborate where needed, empowering the agency to be able to do their job.
Mike Ehlers - PeerSpot reviewer
Global Senior Manager, Information Security at a manufacturing company with 5,001-10,000 employees
Oct 16, 2024
SentinelOne stands out due to its AI capabilities, which lead to excellent prevention.
Learn what your peers think about SentinelOne Singularity Identity. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
TC
Business Information Security Officer at McKensson
Oct 16, 2024
The effectiveness of their AI and behavioral analysis helps mitigate zero-day activities and detect new threats.
Jadeja - PeerSpot reviewer
Group Company IT Infrastructure IT Admin at a retailer with 1,001-5,000 employees
Aug 16, 2023
I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that.
Nick Simmons - PeerSpot reviewer
Vice President, Sales at LevelBlue
Oct 16, 2024
The response is a valuable aspect of SentinelOne.
Evelyn Mauricio - PeerSpot reviewer
Sr. Network Admin at Continental Carbon Company, Inc.
Sep 14, 2023
They have different levels of support. We have the highest level where they are constantly checking all the endpoints. If at any certain point, they identify that a computer has been triggered by a virus, a link, or something else, they would automatically tell us that within 15 seconds. If they notice something, they automatically send us an email saying that they noticed something in the computer, and they are going to block it.
Jay Collins - PeerSpot reviewer
Director of IT & Data Security at a university with 1,001-5,000 employees
Sep 13, 2023
Behind the scenes, SentinelOne has real people who evaluate problems and mark them as false positives. That's what I find most helpful.
reviewer2272479 - PeerSpot reviewer
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
Jul 22, 2024
The AI provides a futuristic ML model. That helps a lot when it comes to shifting security approaches and hep better forecast attacks.
Brent Ferris - PeerSpot reviewer
Senior Network Administrator at a logistics company with 51-200 employees
Sep 7, 2023
The AI-based detection, scanning, prevention and mitigation features are the most valuable features.
 

SentinelOne Singularity Identity Cons review quotes

Roftiel Constantine - PeerSpot reviewer
Global Chief Information Security Officer at Barry-Wehmiller
Oct 16, 2024
To improve SentinelOne, I would suggest adding a network detection and response capability.
MM
Senior Consultant at CGI
Nov 24, 2024
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies. Further development is anticipated to continue enhancing the solution.
Mike Ehlers - PeerSpot reviewer
Global Senior Manager, Information Security at a manufacturing company with 5,001-10,000 employees
Oct 16, 2024
We've brought three critical items to their attention regarding vulnerability management.
Learn what your peers think about SentinelOne Singularity Identity. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
TC
Business Information Security Officer at McKensson
Oct 16, 2024
One area for improvement would be the self-healing nature of the agent.
Jadeja - PeerSpot reviewer
Group Company IT Infrastructure IT Admin at a retailer with 1,001-5,000 employees
Aug 16, 2023
The policies could be more precise, and Singularity should use more templates like alternative solutions have. Endpoint management is poor. We cannot manage individual endpoints and must rely on policies, exclusions, or block lists to apply settings to a group instead of the individual agent. If I have to make settings for one computer, I need to create a group, apply the configuration, and move the agent there. It's challenging to manage endpoints that way.
Nick Simmons - PeerSpot reviewer
Vice President, Sales at LevelBlue
Oct 16, 2024
To enhance our already strong partnership with SentinelOne, we should focus on improving collaboration.
Evelyn Mauricio - PeerSpot reviewer
Sr. Network Admin at Continental Carbon Company, Inc.
Sep 14, 2023
Our company has different locations, such as Sunbury, Oklahoma, and Alabama. I have my devices by location, and I have not found a way to choose all the endpoints and then push the update automatically. I have been doing it one by one.
Jay Collins - PeerSpot reviewer
Director of IT & Data Security at a university with 1,001-5,000 employees
Sep 13, 2023
I don't like SentinelOne's reporting tools. Their reports seem fine theoretically, but the issue is the sample size. For example, it will report that there were four incidents, and that equals 25 percent fewer incidents compared to the previous months. It would be a great improvement if I could expand the range to see reports for the last six months, but it's always one month. That would be an easy thing for them to resolve.
reviewer2272479 - PeerSpot reviewer
IT Engineer at a venture capital & private equity firm with 1,001-5,000 employees
Jul 22, 2024
Support could be faster. They need a faster response time.
Brent Ferris - PeerSpot reviewer
Senior Network Administrator at a logistics company with 51-200 employees
Sep 7, 2023
The UI can be more user-friendly.