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Mario Tonatiuh Arreola Solis - PeerSpot reviewer
Mario Tonatiuh Arreola Solis
Account Manager at a tech services company with 11-50 employees
Real User
Apr 24, 2023
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An easy-to-use solution with a single database, architecture and data model
Pros and Cons
  • "The solution has a single database, architecture, and data model."
  • "The tool is not user-friendly. It has a lot of features and you can get lost in it."

What is most valuable?

The solution has a single database, architecture, and data model. 

What needs improvement?

The tool is not user-friendly. It has a lot of features and you can get lost in it. 

For how long have I used the solution?

I have been using the solution for six years. 

What do I think about the stability of the solution?

The solution is stable. 

Buyer's Guide
ServiceNow CMDB
January 2026
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What do I think about the scalability of the solution?

There are about 250 users for the solution in our company. 

What's my experience with pricing, setup cost, and licensing?

The product is pricey. 

What other advice do I have?

I would rate the product a nine out of ten. The solution is easy to use. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free ServiceNow CMDB Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free ServiceNow CMDB Report and get advice and tips from experienced pros sharing their opinions.
Buyer's Guide
ServiceNow CMDB
January 2026
DOWNLOAD NOW
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