Snow License Manager Reviews

We are using Snow License Manager, which was recently acquired by Flexera. I confirm that we're working with Flexera for IT asset management. We are using Snow License Manager for software discovery and compliance reporting. We are only using Snow License Manager, which is the result of Flexera's recent acquisition of Snow Software. I am only dealing with Snow License Manager, not with Snow Device Manager.

The tool has relatively all basic and intermediate capabilities to meet our requirement. The price is a little bit on the higher side than other tools available in the market, except ServiceNow. ServiceNow is pretty expensive, but Snow License Manager is much more cost-effective than ServiceNow. In comparison to other software management tools, Snow License Manager is a bit on the higher side in terms of cost. In terms of capability and ease of use, it's good.

We have all types of connectors in Snow License Manager, enabling effective data collection from various sources and reconciling them. Additionally, they have a very comprehensive software recognition library, which consists of a broad list of software signatures. This allows for proper identification of the software installed in the system, particularly within a hybrid environment containing on-prem, cloud, and different types of SaaS software, all of which are supported by their connectors to provide a one-stop shop report for all data sources.

We haven't used the automated license tracking feature of Snow License Manager. They have some automation and orchestration functions, but our organization does not utilize them.

The utilization analysis tool is effective. The Snow cloud-based functionality is pretty comprehensive for our organization, as Snow License Manager, with its connectors, is capable of providing all the required information, including when the last time a user logged in occurred. This information allows for effective license re-harvesting, along with other necessary functionalities.

My only expectation from Snow License Manager is regarding the pricing, as I think it isn't competitive and is on the higher side. Since Flexera acquired it, they are likely trying to maintain their price point while reducing competition. However, if they could make their prices comparable to other software asset management tools, apart from ServiceNow, as it is still cheaper than ServiceNow, that would be ideal. I won't call this a complaint; I regard it as an expectation I have.

I have been working with Snow License Manager for almost three years now.

They are able to provide technical support whenever we need it for Snow License Manager.

The initial setup for Snow License Manager in my case is an on-prem setup. It is pretty straightforward to deploy Snow License Manager; it's not very complicated. I think it took about four weeks to deploy.

It depends on the team structure, as server setup and server build require different teams. However, for the actual setup and rolling out agents, a maximum of two people were needed.

I have not seen a return on investment yet. I probably will see a return on investment in one or two years.

The reporting tools of Snow License Manager helped me generate insights into software deployment and usage patterns. For Oracle or Microsoft, the insights informed us about the usage levels and application connections, determining whether users are utilizing the applications or not. This identification of usage patterns empowers us, particularly for SaaS-based subscriptions, during renewal periods to decide whether to purchase more subscriptions or reduce them, allowing investment of saved funds into other tools.

I am not expecting any additional features in the next release. I would recommend Snow License Manager to medium to large organizations. However, for organizations managing fewer than 5,000 endpoints, it might be a bit of overkill, while it definitely makes sense for those managing more than 10,000 endpoints. It will be too expensive for organizations with fewer than 5,000 endpoints, and it may also be too complex for them.

On a scale of 1-10, I rate Snow License Manager a 7 out of 10.

I use the solution in my company for SAP SoftwareManage.

Snow License Manager's advantages are attached to its ability to provide users with the compliance overview and its details.

The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required. The dashboards are not very configurable, and there are not many options available in them. The dashboards could have plenty more features on what to actually display and how to display them.

I have been using Snow License Manager for eight years. I am a customer of the solution.

It is a very stable solution. Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution.

My company uses the product at a place where we deal with around 5,000 units.

The solution's technical support is a bit slow but good. I rate the technical support a seven out of ten.

Neutral

My company is looking at Flexera Software Vulnerability Management.

The product's initial setup phase is very easy.

Only one person is required to take care of the deployment of the product.

The full deployment with the server and databases can take a day to complete.

The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There is a need to make yearly payments towards the licensing cost attached to the solution.

There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution.

In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment.

The reporting analytics feature has aided in our company's decision-making processes.

The automated discovery feature in the tool is very good.

In my company, I don't know how I would manage if the tool was not available to help me with asset management.

The product is easy to maintain.

Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position.

I recommend the solution to others. It is very easy to use, maintain, and deploy.

I rate the tool an eight out of ten.

Snow License Manager's main application is for reporting on visibility and what is currently running.

Nowadays, most people have no idea what software is installed on their devices.

The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available.

I wouldn't say the capacity is inadequate, it is there. 

The support is an area that can be improved.

As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support.

Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved.

We have to rely on Australia for support.

I don't use Snow License Manager, I am a reseller.

I have been working with Snow License Manager for approximately five years.

We started with version 6.7 and today it is 9.7, or 9.8.

It is more or less stable. As long as the required precautions are followed during installation.

The product is stable.

I would rate the scalability an eight out of ten.

We have both enterprises as well as large and medium-sized banks.

The number of endpoints would be 150,000.

Because of the turnaround time due to the difference between Australia and India, I would give technical support a seven out of ten.

The installation process is quite simple. It just takes about a half-day to get everything up and running.

The majority of installations in India are on-premises rather than on the cloud. 

Because the data is stored outside of India, the cloud version is still unavailable.

Financial institutions will not want to use something where the data would be stored outside of India. Of course, for security reasons.

It is very easy to install, I would say, that it is a one-man job assisted by a senior person.

Our clients have claimed a return on investment. A few of them have reported 10 to 15 percent savings on their software costs.

I would rate the pricing a seven or eight out of ten.

It is not a cheap solution, but it provides good value for money.

I would recommend this solution to others who are interested in using it.

I would rate Snow License Manager an eight out of ten. There is always room for improvement.