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AlaaMady - PeerSpot reviewer
System Administrator at a insurance company with 51-200 employees
Real User
Aug 9, 2022
Good pricing, simple to set up, and has helpful technical support
Pros and Cons
  • "It's a stable solution."
  • "Getting support can be slow."

What is most valuable?

It is an easy solution to set up.

It's a stable solution.

Technical support has been helpful.

The price is good.

What needs improvement?

The solution doesn't have great scalability.

Getting support can be slow. 

The proxy feature is not so good.

They need to work on word filtering and also the SD-WAN.

With FortiGate, they provide an NAC solution. They provide FortiClient, which is an advanced feature. SonicWall doesn't provide NAC solutions, and even their SSL VPN client is not advanced.

For how long have I used the solution?

I've been working with SonicWall since 2015 - almost seven years.

What do I think about the stability of the solution?

The solution has 98% stability. It's reliable. There are no bugs or glitches. 

Buyer's Guide
SonicWall TZ
January 2026
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
882,961 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have about 1,200 users on the solution. It's deployed to different departments and branches.

It's not really scalable. Not like FortiGate.

How are customer service and support?

Technical support is knowledgeable, yet they are not fast. To be honest, they are good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my organization, I'm working mostly for some other companies. I'm using different firewalls - except Forcepoint. I'm not working with Forcepoint right now, however, in terms of other products, I'm working with them.

How was the initial setup?

The initial setup is very easy. It's not overly complex. 

Two people handled the deployment. It took about half a day. It was a very fast setup. 

For a small and medium implementation, it's quick, however, for an enterprise, it takes some time to configure the policy for the company.

What about the implementation team?

I handle the deployment process for my clients. We use an internal team. We didn't open a case with SonicWall. If we face a problem, we open a case with them.

What was our ROI?

We've seen pretty good ROI so far.

What's my experience with pricing, setup cost, and licensing?

The licensing is yearly based or three years. Their price compared to others is good.

What other advice do I have?

We're end-users.

I'm not working on the latest version of the solution. I missed one or two updates.

I would rate the solution nine out of ten. I'd recommend the solution to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Security Analyst
Real User
Jul 19, 2022
Helpful support, beneficial for home use, but user interface is lacking
Pros and Cons
  • "The scalability of SonicWall TZ is good and easy to add users."
  • "SonicWall TZ can improve the UI application and when you create any net policies or any new policy, it will not sync or work properly."

What is our primary use case?

SonicWall TZ is used for network security.

What needs improvement?

SonicWall TZ can improve the UI application and when you create any net policies or any new policy, it will not sync or work properly.

For how long have I used the solution?

I have been using SonicWall TZ for approximately three months.

What do I think about the stability of the solution?

SonicWall TZ is stable. However, sometimes we have some issues.

What do I think about the scalability of the solution?

The scalability of SonicWall TZ is good and easy to add users. 

How are customer service and support?

I have contacted the technical support from SonicWall TZ and their support is good.

Which solution did I use previously and why did I switch?

I have previously used UiPath and FortiGate firewalls and FortiGate is my favorite because it is consistent and has a good configuration. UiPath has a good interface and is user-friendly.

What's my experience with pricing, setup cost, and licensing?

The price of SonicWall TZ is good for medium-sized companies.

What other advice do I have?

My advice to others is this is a good solution but sometimes it is not working properly. I would recommend this solution for a home setup and I would recommend FortiGate firewalls for companies.

I rate SonicWall TZ a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SonicWall TZ
January 2026
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
882,961 professionals have used our research since 2012.
Sr. Executive IT / DP at a financial services firm with 1-10 employees
Real User
Feb 9, 2022
Offers good protection, but it's expensive, and there are no upgrades for phased out technology
Pros and Cons
  • "The general feature is the antivirus policy, followed by the ransomware protection, and these are the features I was looking at."
  • "The interface and technical support are probably the two most important things that I would like SonicWall to improve."

What is our primary use case?

It is for our company. We are not customers, we are direct clients. I am the end user.

What is most valuable?

The general feature is the antivirus policy, followed by the ransomware protection, and these are the features I was looking at. The VPN feature is not something that I'm a great fan of, but I mean, it is not something that I would even complain about. Whatever is required for my organization, the TZ 400 has performed admirably.

What needs improvement?

The user interface is a little challenging. It is not something I am familiar with. Things could go much more smoothly if they could be improved.

The interface and technical support are probably the two most important things that I would like SonicWall to improve. If the product that they have is to be phased out, there must be an upgrade in technology as well.

For how long have I used the solution?

I have been working with SonicWall TZ for seven years.

The version we are working with is SonicWall TZ400.

What do I think about the stability of the solution?

SonicWall TZ is a stable product.

What do I think about the scalability of the solution?

SonicWall TZ is scalable.

How are customer service and support?

It was difficult to contact technical support online.

Which solution did I use previously and why did I switch?

Before SonicWall TZ, I have not worked with another similar product.

I recently purchased a FortiGate from Fortinet. I am about to receive the delivery, which will most likely be in a fortnight, so I do not have much experience. We are planning to use Fortinet FortiGate, our plan is to switch from SonicWall to Fortinet.

How was the initial setup?

The initial setup is smooth. It is not complex.

It can take an hour to two hours to deploy.

What about the implementation team?

The vendor was able to assist us.

What's my experience with pricing, setup cost, and licensing?

The prices are expensive. I wouldn't say the prices are reasonable.

What other advice do I have?

Personally, I find it challenging. Previously, they had an Adobe Flash interface. When Adobe Flash was phased out and a new version was released, it was difficult for us to upgrade, and we received little help from the SonicWall team.

I had also purchased the SonicWall Analyzer. The Analyzer was also based on Adobe Flash, which they did not support. One must consider future expandability and the technology that is being deployed, as well as whether or not it is supported by the company if it is phased out.

I would rate SonicWall TZ a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Harish (Kumar) - PeerSpot reviewer
Cyber Security and IT Head at a outsourcing company with 51-200 employees
Real User
Top 20
Jan 26, 2022
Works for small businesses, but should provide more features in the standard license

What is most valuable?

SonicWall is perfectly okay for businesses that need to support around 100-150 users.

What needs improvement?

SonicWall is very expensive in terms of using it for 500 users. It's very expensive compared to Cisco Meraki. Cisco Meraki is half the price with the same features. Even FortiGate is less expensive than SonicWall.

I'd like to see anti-spam included in the standard license. I have to pay more for anti-spam when really it should be the standard feature.

For how long have I used the solution?

I have been using SonicWall for about two years. 

What do I think about the stability of the solution?

No issues with stability. There's an automatic update that defines everything and then implements it to where I can see it on the dashboard. I can see all the spam or malware that was detected, as well as the vulnerability. It then stops those issues. 

General maintenance is okay, but if some users require changes, or I have to deploy some policy on the users, then the steps are actually pretty lengthy.

What do I think about the scalability of the solution?

The only issue I have with scalability is the price.

How are customer service and support?

I get in touch with technical support whenever we require the support, the support is okay. We have a toll free number to connect with them. I just connect support and then discuss the issues. They take control of my firewall and then make changes as per my requirement. That's fine. The support is more or less is good. That's not an issue.

What's my experience with pricing, setup cost, and licensing?

I license SonicWall TZ for three years subscription and support. I would say the price is about 20% more when compared to the competition. The standard service for what my company needs is already covered in that license. But if I need more licenses like for VPN or some other filtering, then I need to pay more.

Which other solutions did I evaluate?

I worked with Meraki and Fortigate. I can differentiate the products in terms of ease of use. If I go for ease of use and deployability, then I would prefer Cisco Meraki in any case.

It's not user friendly as compared to Meraki.

What other advice do I have?

I would rate this solution a seven out of ten. 

If an organization has about 200 users with slow growth, then SonicWall would be great. But if the growth is exponential and rapid, they may want to consider other solutions or SonicWall NSA.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
E-commerce Co-ordinator at a wholesaler/distributor with 51-200 employees
Real User
Jan 12, 2022
Low maintenance, beneficial network MAC binding, and effective firewall
Pros and Cons
  • "SonicWall TZ is very user-friendly and has network MAC binding. Additionally, the firewall works well."
  • "Sometimes there is a glitch between the network connection. Last time, something happened on our IP phone, the SonicWall team did some updates to fix the issue. However, glitches happen very rarely. I did not experience any other types of problems."

What is our primary use case?

We are primarily using SonicWall TZ for a VPN.

What is most valuable?

SonicWall TZ is very user-friendly and has network MAC binding. Additionally, the firewall works well.

For how long have I used the solution?

I have been using SonicWall TZ for approximately three years.

What do I think about the stability of the solution?

Sometimes there is a glitch between the network connection. Last time, something happened on our IP phone,  the SonicWall team did some updates to fix the issue. However, glitches happen very rarely. I did not experience any other types of problems.

95% of the time the solution is operating well, the performance is good overall.

What do I think about the scalability of the solution?

There are approximately 40 users using this solution and it is scalable.

Which solution did I use previously and why did I switch?

I have used other solutions in the past, but I have found SonicWall TZ the most user-friendly.

How was the initial setup?

The initial setup was not complex.

What about the implementation team?

We used some help from the vendor for the implementation. When new implementations or devices are added we sometimes use the vendor for assistance.

The solution is low maintenance. There is some updating that needs to be done by the two-person IT team.

What's my experience with pricing, setup cost, and licensing?

There are a few features that are licensed and there should be more that are licensed. The price of the solution is midrange compared to others, I have not had anyone complain.

What other advice do I have?

I rate SonicWall TZ a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer909273 - PeerSpot reviewer
Head of IT at a engineering company with 501-1,000 employees
Real User
Dec 11, 2021
Protects the business from being compromised
Pros and Cons
  • "It does exactly what it says on the tin. It is good for protecting the business from being compromised. Its port protection is very good."
  • "It could probably be more user-friendly, and it could be more scalable with releases and subscriptions."

What is our primary use case?

We use it for protection. We're about two versions behind the latest version.

What is most valuable?

It does exactly what it says on the tin. It is good for protecting the business from being compromised. Its port protection is very good.

What needs improvement?

It could probably be more user-friendly, and it could be more scalable with releases and subscriptions.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the scalability of the solution?

Its scalability is not bad. It could be more scalable with releases and subscriptions. 

We have about 200 users.

How are customer service and support?

I never needed their support.

Which solution did I use previously and why did I switch?

I can't remember the old solution we had, but it was no good. So, we went to SonicWall.

How was the initial setup?

It was a long time ago. From what I recall, it was pretty straightforward.

For deployment and maintenance, we have a technical team of around five internal people.

What's my experience with pricing, setup cost, and licensing?

We have to pay yearly. Its licensing can be improved, and they should provide more features, such as AV, email filtering, and so on with the basic subscription.

What other advice do I have?

There are a lot of products out there, and I don't have that much experience with any other product. If I have to buy a new product, I would probably review and do a comparison with SonicWall. 

Overall, I don't have any issues with the product. I like this product. It is very good. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business cybersecurity Specialist at a consultancy with 11-50 employees
Real User
Nov 29, 2021
Modern and clear interface for ease of use at all scales
Pros and Cons
  • "The feature with SonicWall that I have found most valuable is that all the models have the same interface. We don't need to learn different interfaces in the smaller or bigger models."
  • "You need to be a certificate holder to set it up and configure it. It's really important because it looks easy, but it is complex. You need to have the knowledge and experience. But this is normal for technical products. It's not a product for regular user. It's for technical people. You need to have skills."

What is our primary use case?

Our use case is that our email and CRM are in the cloud but the rest of the solution is here on our old server on premise. That includes file sharing and internal programs, too. We have some kind of replication of the cloud on premise to use in case of problems.

What is most valuable?

The feature with SonicWall that I have found most valuable is that all the models have the same interface. We don't need to learn different interfaces in the smaller or bigger models. The other thing is the actualization and upgrade politic are really strong, really good, very high quality. Lastly, the performance and the price are excellent.

I am really happy with the product. The new interface is really modern and really clear. The 7th generation is a really big improvement.

It has a very good design.

What needs improvement?

In terms of what could be improved. That is a very good question. Maybe the price could be lower. That is the only thing. Otherwise, it is really a very good product with really good performance. The only thing is maybe to lower the price a little bit - but it's not a complaint. I don't have complaints with SonicWall.

SonicWall is really a very complete product.

For how long have I used the solution?

I have been using SonicWall TZ for five or six years.

What do I think about the stability of the solution?

SoinciWall TZ is really very stable.

What do I think about the scalability of the solution?

Their scalability is wonderful. SonicWall has a migration table and it's easy to migrate the configuration of a small model to medium or all types. It's really easy. No problem. I have done this a few times and each time was perfect.

We have almost 100 users.

One person is enough for doing maintenance on SonicWall.

We do have plans to increase usage to more or less 10 or 20% more users next year.

How are customer service and support?

The support is excellent

Which solution did I use previously and why did I switch?

Previous to being introduced to SonicWall, I used Softforce.

How was the initial setup?

The initial deployment is easy. Even in the case when a client has a particularly exotic configuration - the support is quick, fast, and very professional.

How long the deployment takes depends. Normally, the delays are the fault of the misinformation we receive from a client. Or misunderstanding the information the client provided us before we did the setup of the firewall. Normally it's not a problem with SonicWall.

What's my experience with pricing, setup cost, and licensing?

We pay yearly or bi-yearly. Normally we offer the license for two or three years. But it's common to buy the license year by year.

What other advice do I have?

My only recommendation is that you need to be a certificate holder to set it up and configure it. It's really important because it looks easy, but it is complex. You need to have the knowledge and experience. But this is normal for technical products. It is not a product for the regular user. It's for technical people. You need to have skills.

As a customer and a reseller, we feel they are doing a really good job.

On a scale of one to ten, I would give SonictWall TZ obviously a 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1709742 - PeerSpot reviewer
Senior Network Engineer at a healthcare company with 501-1,000 employees
Real User
Nov 23, 2021
Great throughput, no packet loss, but has feature limitations
Pros and Cons
  • "The site-to-site VPN connections, content filtering, and in our current remote working situation, SSL VPN remote desktop connectivity are the most valuable features."
  • "The areas we would like to see improvement include more features available similar to the equivalent FortiGate appliance, e.g. SSL encryption and inspection. Two-factor authentication capability would be another additional feature that could be included in the next release."

What is our primary use case?

Our primary use cases are a site-to-site VPN connection, content filtering and in addition SSL VPN connectivity for remote desktops.

How has it helped my organization?

It provides our organization with very low throughput.

What is most valuable?

The site-to-site VPN connections, content filtering, and in our current remote working situation, SSL VPN remote desktop connectivity are the most valuable features. 

What needs improvement?

The areas we would like to see improvement include more features available similar to the equivalent FortiGate appliance, e.g. SSL encryption and inspection. Two-factor authentication capability would be another additional feature that could be included in the next release. 

For how long have I used the solution?

I have been using SonicWall for 2 years. We have utilized SonicWall appliances for the last 7 years.

What do I think about the stability of the solution?

The overall stability has been good, there were no issues or concerns from the viewpoint.

What do I think about the scalability of the solution?

We size our appliance based on the number of users, in this solution the TZ appliance was suitable for 30-40 users.

How are customer service and support?

We experienced a very good level of support from the vendor and they have assisted us in real time via remote session when needed.

How was the initial setup?

The initial setup is very straightforward. It took approximately 3-4 hours.

What's my experience with pricing, setup cost, and licensing?

In comparison to competitors the license price is higher and as a suggestion, for 10-15 users potentially provide a free basic license.

Which other solutions did I evaluate?

We did evaluate the Fortinet FortiGate equivalent option.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros sharing their opinions.