We use SonicWall TZ for firewall and security services.
CONSULTOR at COMOL S.R.L.
A stable and scalable next-generation firewall solution with a useful content filter
Pros and Cons
- "I like the firewall product, the security server, and the content filter."
- "With the new version, you also have more facilities and more features to protect your infrastructure."
- "The price could be better for us in Bolivia."
- "The price could be better for us in Bolivia."
What is our primary use case?
What is most valuable?
I like the firewall product, the security server, and the content filter.
What needs improvement?
The price could be better for us in Bolivia.
What do I think about the stability of the solution?
SonicWall TZ is very stable.
Buyer's Guide
SonicWall TZ
April 2026
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,164 professionals have used our research since 2012.
What do I think about the scalability of the solution?
SonicWall TZ is scalable.
How are customer service and support?
Technical support is very good.
How was the initial setup?
The initial setup is very easy. Enterprises just need one person to maintain this solution. But for reseller support, we have two engineers and two specialists to help the engineers.
What's my experience with pricing, setup cost, and licensing?
The price could be better for us in Bolivia.
What other advice do I have?
I will tell potential users that I think it's a great product. With the new version, you also have more facilities and more features to protect your infrastructure.
On a scale from one to ten, I would give SonicWall TZ a ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
A stable and scalable solution which boasts knowledgeable tech support, good performance and ease of use
Pros and Cons
- "The solution boasts good performance and is easy to use."
- "The solution boasts good performance and is easy to use."
- "The solution should provide some additional ports."
- "The solution should provide some additional ports."
What is our primary use case?
We use only the latest version.
We use the solution for CFS, app control and in respect of integrated IAD users.
What is most valuable?
The solution boasts good performance and is easy to use.
What needs improvement?
The solution should provide some additional ports. Currently, we have only four to five of these.
For how long have I used the solution?
We have been using SonicWall TZ for around five to six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
Tech support is knowledgeable when it comes to clarifying a technical issue.
How was the initial setup?
Installation takes a maximum of 30 minutes. There is a default template.
One only need register the firewall, upgrade the latest firmware and select that template. It will automatically configure the template.
What about the implementation team?
We have two teams that are responsible for the deployment and maintenance.
What other advice do I have?
We have around 20 clients making use of the solution.
We purchase the firewalls, distribute and implement them for our clients. We are implementers.
I would definitely recommend the solution to others.
I rate SonicWall TZ as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Buyer's Guide
SonicWall TZ
April 2026
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,164 professionals have used our research since 2012.
VP of IT at a tech services company with 51-200 employees
Easy to install, scales well, and has good support
Pros and Cons
- "SonicWall TZ is a stable product."
- "Technical support is good. We have no issues with the technical support."
- "I would like to see more integration with other platforms."
- "I would like to see more integration with other platforms."
What is our primary use case?
We use SonicWall TZ as our perimeter gateway, similar to an internet gateway.
What needs improvement?
I would like to see more integration with other platforms.
The flexibility can also be improved and it could be more user-friendly.
For how long have I used the solution?
I have been using SonicWall TZ for a couple of years.
What do I think about the stability of the solution?
SonicWall TZ is a stable product.
What do I think about the scalability of the solution?
It is a scalable product. We have more than 40 people in our organization who are using this solution.
How are customer service and technical support?
Technical support is good. We have no issues with the technical support.
How was the initial setup?
The initial setup was straightforward. It was easy to install SonicWall TZ.
The time it takes to deploy is based on the clients requirement.
We have one or two technical engineers to maintain this solution. Developers are not required.
What about the implementation team?
We completed the installation ourselves. We did contact an integrator or vendor team, we are consultants.
What's my experience with pricing, setup cost, and licensing?
Customers are required to pay for a yearly subscription.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate SonicWall TZ a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Executive at BRIES COMSYS
A user-friendly security solution with a useful interface
Pros and Cons
- "We like their interface very much. It's pretty easy to use."
- "We like their interface very much; it's pretty easy to use."
- "There is a point I don't like about SonicWall in the past and now. Most of the destinations we look at when we're detecting some user using too much bandwidth or something like that, SonicWall just gave us destination IP address, instead of the full qualified domain name. I think that's the most important part that is still missing. I think that's the most important for us."
- "There is a point I don't like about SonicWall in the past and now. Most of the destinations we look at when we're detecting some user using too much bandwidth or something like that, SonicWall just gave us the destination IP address instead of the fully qualified domain name."
What is our primary use case?
We use SonicWall directly with on-premise site filtering and BPM. Now we're using monitoring tools from SonicWall to get control of the clientside and help them remotely. That's most of the cases we are using.
What is most valuable?
We like their interface very much. It's pretty easy to use.
What needs improvement?
There is a point I don't like about SonicWall in the past and now. Most of the destinations we look at when we're detecting some user using too much bandwidth or something like that, SonicWall just gave us the destination IP address instead of the full qualified domain name. I think that's the most important part that is still missing. I think that's the most important thing for us.
The fully qualified domain name is very good flexible information. We can detect issues on each page, so we don't have to wonder a lot about other tools. It would also help if there was a simple way to log in the users, which is one login from Windows Active Directory, without having to deploy patch information or using external tools like SSO.
For how long have I used the solution?
I have been using SonicWall TZ for about ten years now.
What other advice do I have?
On a scale from one to ten, I would give SonicWall TZ a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at FOXMINDS Solutions LLC
Effective content filtering, interface easy to navigate, and excellent customer support
Pros and Cons
- "The most valuable features have been content filtering, and the interface is easy to navigate and to use."
- "I would recommend this solution because it is easy to use and the configuration is simple."
- "The log sections could be done more clearly."
- "The log sections could be done more clearly."
What is our primary use case?
We use the solution for internet access, content filtering, point-to-point tunnels, and bandwidth management.
What is most valuable?
The most valuable features have been content filtering, and the interface is easy to navigate and to use.
What needs improvement?
The log sections could be done more clearly.
I would like there to be the ability to manage content filtering on a per-user basis or by using the application as we normally would for all users. Currently, it is applied to a group of users and I do not think it is reliable or performing as good as it should.
For how long have I used the solution?
I have been using this solution for approximately 12 years.
What do I think about the stability of the solution?
I have found this solution reliable and stable.
What do I think about the scalability of the solution?
The solution is scalable. Our client's user usage sizes vary. We have clients with five to 200 users using the solution. The number of connections is not limited and there is always room for expansion.
How are customer service and technical support?
The technical support is excellent.
Which solution did I use previously and why did I switch?
We previously used Microsoft before SonicWall. We switched because this solution has more features, such as embedded content filtering.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
If you are not using a vendor or implementation team it can take a maximum of three hours for a medium-size company of 50 users.
What's my experience with pricing, setup cost, and licensing?
The price is fair for the solution for the quality you receive.
What other advice do I have?
I would recommend this solution because it is easy to use and the configuration is simple.
I rate SonicWall TZ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Administrator at a healthcare company with 51-200 employees
Good support, very stable, easy to use, and useful for viewing network utilization
Pros and Cons
- "Most of the features are useful. It is easy to configure and easy to troubleshoot. I can see the utilization of different networks, and there are also App control features."
- "All these solutions are very helpful, easy to configure, and easy to troubleshoot."
- "FortiGate has a client DNS in the firewall, but SonicWall doesn't have that. To create or configure a site-to-site VPN tunnel, we have to give a DNS name. Currently, we have to get the DNS name from a third party and then include it in SonicWall, whereas FortiGate has its own client DNS, so it provides a DNS name, and it does not require a third party. There should be a graphical option to view the network utilization and bandwidth usage."
- "FortiGate has a client DNS in the firewall, but SonicWall doesn't have that."
What is our primary use case?
We have multiple branches, and we have configured SonicWall VPNs for branch-to-branch connectivity through IPSec. I am also restricting websites to protect us from hackers, torrents, games, and other such things. I am using SonicWall TZ 400 series.
What is most valuable?
Most of the features are useful. It is easy to configure and easy to troubleshoot.
I can see the utilization of different networks, and there are also App control features.
What needs improvement?
FortiGate has a client DNS in the firewall, but SonicWall doesn't have that. To create or configure a site-to-site VPN tunnel, we have to give a DNS name. Currently, we have to get the DNS name from a third party and then include it in SonicWall, whereas FortiGate has its own client DNS, so it provides a DNS name, and it does not require a third party.
There should be a graphical option to view the network utilization and bandwidth usage.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. We have 100 users of this solution. We might increase its usage in the future in about eight months.
How are customer service and technical support?
Their technical support is good. They are very helpful. I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
We were using ESET Antivirus for endpoint security. For firewalls, we were using FortiGate and MikroTik firewalls. FortiGate is fine, and it is helpful and easy, but MikroTik is not. It can't stop attacks from hackers.
In addition to SonicWall TZ, we are now using Cloud App Security from SonicWall for endpoint security, and we have Email Security from SonicWall for emails. In addition, we are using Capture Client from SonicWall for endpoint protection. All these solutions are very helpful, easy to configure, and easy to troubleshoot.
How was the initial setup?
It was straightforward. It took five to ten minutes.
What other advice do I have?
I would recommend this solution. We plan to keep using this solution. We have recently renewed our license, and we don't have any plans to use any other solution.
I would rate SonicWall TZ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Diretor Comercial at a retailer with 1-10 employees
Very stable, good support, easy to configure, and useful for content filtering and defining application rules
Pros and Cons
- "Content filtering and application rules are the most valuable features. It is also easy to configure."
- "I would recommend this solution for implementing security."
- "Its pricing can be better. It is very expensive."
- "Its price is very high, which makes it difficult to convince the clients to buy this solution."
What is our primary use case?
Our clients use it for VPN, firewall, antivirus, and content filtering purposes. We have its latest version.
What is most valuable?
Content filtering and application rules are the most valuable features. It is also easy to configure.
What needs improvement?
Its pricing can be better. It is very expensive.
For how long have I used the solution?
I have been using this solution for around ten years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. I didn't have any issues with scalability. Our clients are small organizations with 20 to 40 users.
How are customer service and technical support?
Their technical support is very good. I also like its documentation, which is easy to access.
Which solution did I use previously and why did I switch?
Our clients have been using different solutions, such as pfSense, and they migrate to SonicWall TZ because it has more security.
How was the initial setup?
Its initial setup is simple. The duration depends on the number of users and configuration, but it usually takes around 12 hours. We have three or four people for its deployment.
What's my experience with pricing, setup cost, and licensing?
Its price is very high, which makes it difficult to convince the clients to buy this solution.
What other advice do I have?
I would recommend this solution for implementing security. I am satisfied with this solution. It meets our expectations.
I would rate SonicWall TZ a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Head Information Technology at a manufacturing company with 501-1,000 employees
User-friendly, reasonably priced, and good threat prevention, but the technical support needs improvement
Pros and Cons
- "The most valuable feature is the user-friendly navigation."
- "If it is used for internal users, it is very good as a firewall."
- "The VPN that is available in the new version is a bit bulky and slower in speed."
- "When contacting their technical support, the technical support said that such a facility is not available in this firewall."
What is our primary use case?
The primary use case is to protect all of the internal users from cyber attacks.
What is most valuable?
The most valuable feature is the user-friendly navigation.
What needs improvement?
As compared to other firewalls, they should provide an unlimited number of users for the SSL VPN.
The VPN that is available in the new version is a bit bulky and slower in speed. It should also be easier to use.
The SD-WAN feature should be enhanced, similar to Fortinet FortiGate.
For how long have I used the solution?
I have been working with this solution for six months.
We have just upgraded TZ to 350.
What do I think about the stability of the solution?
We are not able to use the VPN. It has limitations. It comes with a certain number of users and we have to spend a lot for VPN accessibility.
How are customer service and technical support?
The technical support is not very good. There is a facility called Geofencing where you can block IP addresses or certain countries.
When contacting their technical support, the technical support said that such a facility is not available in this firewall.
Another issue we had with technical support was when we wanted all of our VPN users to be migrated from our old firewall to this firewall, but somehow, technically they failed to do it. We had to configure it manually.
The technical competency of technical support is a bit on the lower side.
How was the initial setup?
The initial setup was straightforward.
We have two engineers to maintain and deploy this solution.
What's my experience with pricing, setup cost, and licensing?
The price is fair.
What other advice do I have?
If it is used for internal users, it is very good as a firewall. But if it has to be used for VPN, it will be a bit costly and the VPN may be bulky.
Using the VPN is not recommended, but as a firewall for blocking threats, it's good.
I would rate SonicWall TZ a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2026
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