We are an MSP and Sonicwall partner and have installed virtually every model, from the TZ 150 during the old days, up to the new TZ 500, TZ 600s and NSA series. I've been using SonicWall for many years and it's still a major part of our solutions for many of our customers compared the optional product lines that we sell. I previous owned an IT firm for 30 years and recently merged with a larger organization where I focus on customer security and guidance.
Manager, Customer Security & Guidance at a tech services company with 201-500 employees
Effective and affordable, simple setup and ease of management, with very good VPN integration
Pros and Cons
- "Ease of management and the VPN integration."
- "Sonic has been very progressive, continually updating their product-line and service offerings to stay current with, and ahead of the evolving security landscape."
- "In general, the company needs to think contingently and integrate more security options."
- "Not relating to this product specifically, but I think overall the company needs to think more broadly about security continuity across the entire security spectrum and integrate more security options with their solutions, like Cisco is doing."
What is our primary use case?
How has it helped my organization?
Sonic has been very progressive, continually updating their product-line and service offerings to stay current with, and ahead of the evolving security landscape. Again, they have consistently developed great solutions for both the SMB and enterprise market which has enable our support team to leverage their expertise with Sonicwall across our entire client base.
What is most valuable?
The most valuable features are the ease of setup, ease of management, integration, the VPN integration andnet extender which is part of their remote access, and functionality. Overall, they've been very effective and it's an affordable product.
What needs improvement?
Not relating to this product specifically, but I think overall the company needs to think more broadly about security continuity across the entire security spectrum and integrate more security options with their solutions, like Cisco is doing. They need identity management products and DNS solutions to really complete the line of security. Because of the whole management system, there could also be improvement to their GMS, which is a system allowing you to manage an entire fleet of their firewalls via a central pane of glass. Today as more organizations as forced to working from home and the security perimeter is now the home, businesses need more affordable and scalable systems to manage and monitor numerous devices, more easily and push out updates through essential platforms.
Buyer's Guide
SonicWall TZ
May 2026
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
For how long have I used the solution?
I've been using this solution for over 15 years.
What do I think about the stability of the solution?
I find it a very stable product and company. We really have not had problems with functionality or support. The ability to meet customer needs and implement security features, as well as just the reliability of the hardware itself has been very good over the years.
What do I think about the scalability of the solution?
Scalability is good but once you buy the product itself, you're limited to what that particular device can deliver in terms of throughput and add-on features. You can easily add on additional functionality through various software/licensing, but it can't scale up more than the product's physical limitations. To address this, Sonicwall does have an upgrade program to enable organizations to capitalize on any investments made in training and management tools.
How are customer service and support?
Obviously they have a dedicated support team for firewalls in general, unless you get to the bigger enterprise products. That's a different team. We find that whenever we have problems, we can get to somebody within a reasonable period of time.
Which solution did I use previously and why did I switch?
We also provide CISCO solutions our clients where it may be a better fit. The decision on which solutions to use can be influenced by either existing infrastructure and/or the experience and resources the customer may have inhouse. Additionally, product feature-set and customer needs play the biggest role in determining what is the best fit for the customer.
How was the initial setup?
Initial setup is quite straightforward via Sonicwall's GUI.
What's my experience with pricing, setup cost, and licensing?
I can't talk about specifics, but purchasing the product is an upfront capital expense for maintenance as well as for the product itself so I can't amortize that down to a monthly or annual figure because the products are also very diverse in price depending on the usage or the package that you get. There are a very broad number of products within the TZ series from the very low end to the medium range. You've got many different models to choose from at different price points. On top of that, you've got the maintenance agreements that are relatively priced based on the product, so that is a variable too. I know that they are very competitive in pricing compared to other solutions on the market.
What other advice do I have?
It's worth looking into this solution. It's a very competitive product in terms of pricing, performance and features. It's definitely worth evaluating, especially for small to medium size businesses, branch offices and home.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Manager at K-Vac Environmental Services, Inc.
Protects against intrusion while allowing needed access, we feel very safe when using the solution
Pros and Cons
- "It protects against intrusion while allowing needed access."
- "It needs more robust self-help documentation along with examples and things to watch out for."
What is our primary use case?
We use the solution to control and protect access between our various locations.
How has it helped my organization?
With this solution, our facilities are able to act as one, easily sharing resources.
What is most valuable?
It protects against intrusion while allowing needed access.
What needs improvement?
It needs more robust self-help documentation along with examples and things to watch out for.
For how long have I used the solution?
We have been using the solution for more than ten years.
What do I think about the stability of the solution?
The stability is great.
What do I think about the scalability of the solution?
The solution works well.
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Nothing is as robust and complete as SonicWall devices.
How was the initial setup?
The initial setup was fairly straightforward and is particularly straightforward when upgrading.
What about the implementation team?
Our implementation was done in a combination due to locations.
What was our ROI?
We have seen a 100% ROI. There are no intrusions.
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
It was chosen by an IT support company.
What other advice do I have?
Try it, you'll be glad you did, as you'll find a new peace of mind.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SonicWall TZ
May 2026
Learn what your peers think about SonicWall TZ. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
Consultant at Software Solutions
Ideal for medium size businesses, stable, and scalable
Pros and Cons
- "The solution is stable."
- "The cost of the solution has room for improvement."
What is our primary use case?
The solution is used for firewall protection with our customers.
What is most valuable?
Stability is the most valuable feature of the solution.
What needs improvement?
The cost of the solution has room for improvement.
For how long have I used the solution?
I have been using the solution for ten years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution can be used for small, and medium companies as long as the organization has the budget for it. I recommend Cisco Meraki for enterprise companies because it works on the cloud and is more scalable.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I give the solution an eight out of ten.
I recommend the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
WCOIL/IT Department at Lima Central Catholic
Real-time bandwidth monitoring, website blacklisting, and IE Intrusion prevention
Pros and Cons
- "It lets me monitor in live time if someone is 'hogging' bandwidth."
- "This solution has an easy setup, good support, and reasonable pricing."
- "I would like to see lower antivirus pricing."
What is our primary use case?
The primary use case for this solution is as a Network Firewall.
How has it helped my organization?
This solution protects the network. It lets me monitor in live time if someone is 'hogging' bandwidth. It lets me block websites, and the list goes on.
It is a very nice tool to have on the school network.
What is most valuable?
The most valuable features are for the protection of data, and IE Intrusion on the network.
What needs improvement?
I would like to see lower antivirus pricing. So far I haven't found any situation that I needed anything else added/included.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
The customer service is always very good!
Which solution did I use previously and why did I switch?
I did not use any other solutions. I only ever used SonicWall.
How was the initial setup?
The setup was straightforward. We had an existing SonicWall.
What about the implementation team?
We implemented the solution in house.
What's my experience with pricing, setup cost, and licensing?
This solution has an easy setup, good support, and reasonable pricing.
Which other solutions did I evaluate?
I did not evaluate any other options.
What other advice do I have?
I am very satisfied with the solution.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Integration Engineer at a non-profit with 10,001+ employees
Does what it says it is going to do
Pros and Cons
- "It does what it says it is going to do."
- "The user support could be improved because you have to go outside and get that kind of support."
What is our primary use case?
I was a technical consultant, and I was helping clients out. I've had two clients. Both of them have had SonicWall, and both of them have gone through upgrades.
What is most valuable?
It does what it says it is going to do.
What needs improvement?
The user support could be improved because you have to go outside to get that kind of support.
For how long have I used the solution?
I have been using this solution for five years.
How are customer service and support?
We haven't used it. We've had to go outside and get technical support through a third party.
What other advice do I have?
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CIO at ENGEREDE SOLUÇÕES EM TI
Good central interface and solid security features.
Pros and Cons
- "We like the central interface and we like the security features. Additionally, we use SonicWall with VPN connectivity and we have had no problems with SonicWall all these years."
- "I would like to see a SonicWall integration with the DLP tool, this would be interesting. Data Loss Prevention integration."
What is our primary use case?
The purpose of SonicWall is as a unified threat management appliance. We use SonicWall to protect our customers from cyber threat.
We have SonicWall in customer's on-premises environment and we have SonicWall in cloud data centers.
What is most valuable?
We like the central interface and we like the security features. Additionally, we use SonicWall with VPN connectivity and we have had no problems with SonicWall all these years.
What needs improvement?
In the next release, I would like to see a SonicWall integration with the DLP tool, this would be interesting. Data Loss Prevention integration.
For how long have I used the solution?
I have been using SonicWall TZ for about 10 years.
What do I think about the stability of the solution?
SonicWall TZ is a stable solution.
What do I think about the scalability of the solution?
In terms of scalability, we have to choose the right model according to the customer, their company's size, and according to the internet link capacity. Also according to the quantity of user parameters and the user quantity. The number of users and the link capacity are two parameters to define which SonicWall model is appropriate for that company.
How are customer service and support?
They have a good technical support. I have no problem with them.
How was the initial setup?
It is easy to set up SonicWall. It just depends on the scope of the project.
To set up for initial use takes about two hours. We start with the basic configuration and that is enough to start using SonicWall. After that, we do the more complex and detailed configuration of the security features.
Since we can deploy SonicWall in two hours with the basic configuration, we do a fast start because my users are starting to use the web and receive emails. After that, we do the next steps of the complex config for the more detailed secured configurations.
What other advice do I have?
I would recommend SonicWall to other companies for their security, for the end customer and for security companies, to use as a UTM appliance.
On a scale of one to ten, I would rate SonicWall TZ a nine.
Disclosure: My company has a business relationship with this vendor other than being a customer.
CONSULTOR at COMOL S.R.L.
A stable and scalable next-generation firewall solution with a useful content filter
Pros and Cons
- "I like the firewall product, the security server, and the content filter."
- "With the new version, you also have more facilities and more features to protect your infrastructure."
- "The price could be better for us in Bolivia."
What is our primary use case?
We use SonicWall TZ for firewall and security services.
What is most valuable?
I like the firewall product, the security server, and the content filter.
What needs improvement?
The price could be better for us in Bolivia.
What do I think about the stability of the solution?
SonicWall TZ is very stable.
What do I think about the scalability of the solution?
SonicWall TZ is scalable.
How are customer service and support?
Technical support is very good.
How was the initial setup?
The initial setup is very easy. Enterprises just need one person to maintain this solution. But for reseller support, we have two engineers and two specialists to help the engineers.
What's my experience with pricing, setup cost, and licensing?
The price could be better for us in Bolivia.
What other advice do I have?
I will tell potential users that I think it's a great product. With the new version, you also have more facilities and more features to protect your infrastructure.
On a scale from one to ten, I would give SonicWall TZ a ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
A stable and scalable solution which boasts knowledgeable tech support, good performance and ease of use
Pros and Cons
- "The solution boasts good performance and is easy to use."
- "The solution should provide some additional ports."
What is our primary use case?
We use only the latest version.
We use the solution for CFS, app control and in respect of integrated IAD users.
What is most valuable?
The solution boasts good performance and is easy to use.
What needs improvement?
The solution should provide some additional ports. Currently, we have only four to five of these.
For how long have I used the solution?
We have been using SonicWall TZ for around five to six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
Tech support is knowledgeable when it comes to clarifying a technical issue.
How was the initial setup?
Installation takes a maximum of 30 minutes. There is a default template.
One only need register the firewall, upgrade the latest firmware and select that template. It will automatically configure the template.
What about the implementation team?
We have two teams that are responsible for the deployment and maintenance.
What other advice do I have?
We have around 20 clients making use of the solution.
We purchase the firewalls, distribute and implement them for our clients. We are implementers.
I would definitely recommend the solution to others.
I rate SonicWall TZ as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Executive at BRIES COMSYS
A user-friendly security solution with a useful interface
Pros and Cons
- "We like their interface very much. It's pretty easy to use."
- "There is a point I don't like about SonicWall in the past and now. Most of the destinations we look at when we're detecting some user using too much bandwidth or something like that, SonicWall just gave us destination IP address, instead of the full qualified domain name. I think that's the most important part that is still missing. I think that's the most important for us."
What is our primary use case?
We use SonicWall directly with on-premise site filtering and BPM. Now we're using monitoring tools from SonicWall to get control of the clientside and help them remotely. That's most of the cases we are using.
What is most valuable?
We like their interface very much. It's pretty easy to use.
What needs improvement?
There is a point I don't like about SonicWall in the past and now. Most of the destinations we look at when we're detecting some user using too much bandwidth or something like that, SonicWall just gave us the destination IP address instead of the full qualified domain name. I think that's the most important part that is still missing. I think that's the most important thing for us.
The fully qualified domain name is very good flexible information. We can detect issues on each page, so we don't have to wonder a lot about other tools. It would also help if there was a simple way to log in the users, which is one login from Windows Active Directory, without having to deploy patch information or using external tools like SSO.
For how long have I used the solution?
I have been using SonicWall TZ for about ten years now.
What other advice do I have?
On a scale from one to ten, I would give SonicWall TZ a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at FOXMINDS Solutions LLC
Effective content filtering, interface easy to navigate, and excellent customer support
Pros and Cons
- "The most valuable features have been content filtering, and the interface is easy to navigate and to use."
- "I would recommend this solution because it is easy to use and the configuration is simple."
- "The log sections could be done more clearly."
What is our primary use case?
We use the solution for internet access, content filtering, point-to-point tunnels, and bandwidth management.
What is most valuable?
The most valuable features have been content filtering, and the interface is easy to navigate and to use.
What needs improvement?
The log sections could be done more clearly.
I would like there to be the ability to manage content filtering on a per-user basis or by using the application as we normally would for all users. Currently, it is applied to a group of users and I do not think it is reliable or performing as good as it should.
For how long have I used the solution?
I have been using this solution for approximately 12 years.
What do I think about the stability of the solution?
I have found this solution reliable and stable.
What do I think about the scalability of the solution?
The solution is scalable. Our client's user usage sizes vary. We have clients with five to 200 users using the solution. The number of connections is not limited and there is always room for expansion.
How are customer service and technical support?
The technical support is excellent.
Which solution did I use previously and why did I switch?
We previously used Microsoft before SonicWall. We switched because this solution has more features, such as embedded content filtering.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
If you are not using a vendor or implementation team it can take a maximum of three hours for a medium-size company of 50 users.
What's my experience with pricing, setup cost, and licensing?
The price is fair for the solution for the quality you receive.
What other advice do I have?
I would recommend this solution because it is easy to use and the configuration is simple.
I rate SonicWall TZ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
Product Categories
FirewallsPopular Comparisons
Fortinet FortiGate
Netgate pfSense
Sophos Firewall
OPNsense
Cisco Secure Firewall
Palo Alto Networks NG Firewalls
WatchGuard Firebox
Check Point Quantum Force (NGFW)
Cisco Meraki MX
Check Point Cloud Firewall (formerly CloudGuard Network Security)
Palo Alto Networks VM-Series
Fortinet FortiGate-VM
Juniper SRX Series Firewall
KerioControl
SonicWall NSa
Buyer's Guide
Download our free SonicWall TZ Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- What is the biggest difference between Fortinet FortiGate and SonicWall TZ?
- How do I deploy anti-spam in pfSense or SonicWall TZ?
- What is your opinion about these SonicWall Next-Generation firewalls: TZ and NSa series?
- Would you choose Fortinet Fortigate or Sonicwall TZ?
- What do you recommend for a corporate firewall implementation?
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- Sophos XG 210 vs Fortigate FG 100E
- Which is the best network firewall for a small retailer?
- When evaluating Firewalls, what aspect do you think is the most important to look for?












