Sophos XG Reviews

Our primary use case is as a firewall, failover management of the internet lines. We have over 50 people using the product on 200 devices and we use it on a daily basis. I'm an IT support executive and we're a customer of Sophos. 

We are using sophos XG as the firewall for our offices, so any connections going outside of the office go through it. We are also using VPN clients and especially during the lockdown, it was very helpful.

I like the simplicity of the solution and the timely updates. It works well. 

The interface could be improved by simplifying it and making it much smarter. I would also like to see an improvement in the diagnostic system graphs. They could be modified to provide individual graphs. The present page has all graphs in a single page and it slows things down and takes more time to refresh and load. 

Additional features they could consider including in any update would be symbols and tools. They could also include URL groups and all Office updates, the regular things that people do on a daily basis. 

I've been using this solution for the past year and a half. 

This is a stable solution. 

We haven't yet tried scaling, that will take another six months. I'll be in a better position to answer then. 

The technical support is fine overall.

I've now configured three times and although it gets easier, deployment is a little complex. We had some issues with the company, unrelated to the product, more to do with the licensing procedures in India which could be simplified. Deployment only took about half an hour and the solution doesn't require any maintenance. 

Licensing costs are generally set for three years. 

PaloAlto, FirtiGate

Before installing this product it's worth taking some lessons from the website which also provides some support. It's almost better than the technical support which is offline. If you have a good vendor with hands-on experience that's also helpful for first time deployment. After you've implemented once, it's easier the second time. 

I would rate this solution an eight out of 10. 

The primary use case of this solution is as the main company firewall.

The most valuable feature of this solution is the flexibility of it, it's pretty versatile.

Also, the firewall aspect in terms of setting up rules. They worked pretty well.

The UI needs improvement because it can be a little weird at times.

I have used Sophos XG in the last twelve months.

This solution is stable. We haven't had any real issues.

I don't know if this solution is scalable. We haven't explored this area yet.

As we grow, we plan to increase usage.

Technical support is good.

Initially, the setup was a bit complex.

It was complex because we were coming off of a different setup. It was just getting used to the software, but it's not too bad.

We require one and a half staff members for the deployment and the maintenance. They seem to do a pretty good job of updating it and keeping it current.

We implemented ourselves. We did not use a vendor or integrator.

We're military contractors, and the cybersecurity compliance aspect of it has been the most helpful.

We know how the networks operate from our end, even though we are relatively green. We don't what we are comparing it to.

We prepaid in advance to get the max discount.

I would rate Sophos XG an eight out of ten.

We use it for monitoring our web access, providing authentication and for security purposes.

We get good usage out of the VPN features and its capability; it is a great feature.

In terms of improvement, one of the features we are having a hard time getting a hang of is MAC addressing, like when we assign IP addresses to a specific MAC address. That is something that can be improved. For the next release, I think, it should have better feature integration.

I have been using Sophos XG for seven years. 

It is a stable solution.

The solution is scalable. We use the product for around 70 to 100 users.

The support that we used was great.

The initial setup was pretty straightforward. The setup took around one to two weeks. 

We did all of the deployment by ourselves and we use one person for maintenance.

I think, for the XG, I think the MAC addressing. We were having a very hard time assigning MAC addresses with specific IP.

We haven't chosen any other product, besides Sophos.

I would rate Sophos XG an eight out of ten. 

Sophos XG can be deployed on-premise and on the cloud.

We use Sophos XG as a network firewall for many use cases, such as offices, residential, and data centers. 

Sophos XG could improve the connectivity with Microsoft 365 or Azure Active Directory(AD). It doesn't work directly as other solutions do, such as Fortinet FortiGate. The client needs a separate AD server which is a problem.

There is no endpoint software for Linux systems, only the server version runs on Linux.

I have been using Sophos XG for approximately fours years.

The stability of Sophos XG is very good. However, there have been some issues with other weaker models because they are limited in hardware in resources.

We had an issue, but after speaking to the technical support, I understood it was a problem with Sophos, not a firewall problem, but with the endpoint that was related to the encryption of the disc. The problem is if you have a computer controlled by Azure at the same time as Sophos, then there may be some incompatibility problem between them because both of them are trying to control the computer and the encryption of the hard drive.

I have used other firewall solutions, such as Fortinet Foregate and Check Point.

The initial setup of Sophos XG is simple, but Cisco Meraki is easier. 

Since I have used Sophos XG long time it is easier than Fortinet FortiGate or Check Point.

Sophos XG is not an expensive solution. If you are willing to pay more, then there is the Check Point firewall which is the best out of all the vendors.

I would advise other Sophos XG is a great solution because it is synchronized security between the endpoint and firewall which is unique. I'm not sure if Fortinet FortiGate has this technology, but it is a good technology in Sophos XG. Sophos was perhaps the first to use this kind of technology. What it does is if your computer gets infected, then the endpoint tells the firewall that, it is infected and the firewall doesn't allow the use of the network at all. It'll lock it down on this computer.

I rate Sophos XG a nine out of ten.

We use the solution mainly as a firewall.

The solution improves security.

It's easy to use, but it's harder to configure when you want detailed settings. They need to make it easier to access advanced features.

The solution seems pretty stable. We've had no issues so far.

We haven't had to scale anything so far, so I'm unsure about the scalability of the solution.

I've never had to deal directly with technical support.

We did not previously use a different solution.

Implementation is straightforward. The only thing that was difficult was that we had some special cases and we had to dig in a lot to find the information for accessing very specific features. Deployment took about a week, however, we did about 6 months of research beforehand. You can deploy the solution with maybe one or two people, but we used five. We only need one person for ongoing maintenance.

We handled the implementation ourselves.

We don't have any costs above the licensing of the solution itself.

We are using the on-premises deployment model.

The solution is easy to implement, however, if you do decide on this solution, I would make sure that you have someone that has experience with this kind of solution or to hire someone to implement the solution properly. It will make everything much easier in the long run.

I would rate the solution 9.5 out of ten.

1. Internet security, where we have one single point of console; where I can manage my endpoint and my gateway. 
2. Any messages coming in, I am getting the intermission immediately. 
3. If my endpoint is getting infected, I get to know. 
4. If my file is getting infected, I get to know from a single pane point of view.

The product has been upgraded, and one of the features we were looking for has been incorporated into the newer version. It has allowed me to customize for my needs as well.

The past six months.

Nothing. No issues. It is quite stable.

This is a little bit of a challenge. Scalability is one issue with the hardware device and hardware files. Any kind of hardware file which has been delivered has been a challenge.

Sophos is being preferred only because of their technical support. The tech support there is very good. It is a five-star support system that they have there.

Our previous solution was Check Point. I switched to Sophos just because of the pricing issue.

It is very user-friendly to set up. Very straightforward.

Pricing is very competitive in the market.

Only Check Point. That was the one product which I evaluated.

The support is awesome. QA is very simple, and the administration is very straightforward.

The most valuable features of Sophos XG are user-friendliness and it is highly secure.

Sophos XG could improve by making the remote access and VPN better.

I have used Sophos XG within the last 12 months.

Sophos XG is a stable solution.

The scalability of the solution is good. We have approximately 4,000 concurrent users.

The Sophos XG technical support we receive from our local vendor, they are very helpful.

I would recommend this solution to others. I have recommended it to many organizations already. I have had a very good experience with the Sophos XG.

I rate Sophos XG an eight out of ten.

Our customers use Sophos XG as a firewall.

The solution could improve by making the graphical interface better and increasing the performance. 

I have been using this solution for approximately three years.

The solution is stable.

The scalability of Sophos XG is good.

Most of our customers are small to middle-sized businesses.

The support we have received from the partner has been good.

We use Sophos XG, Fortinet, and Palo Alto solutions.

The installation is easy. There is a wizard that can be used for a single connection making it simple and if you have multiple connections you can configure it manually.

Sophos tends to have less performance compared to Fortinet, and Palo Alto solutions.

I rate Sophos XG a six out of ten.