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Security Analyst at a tech services company with 1-10 employees
Real User
Good monitoring and visibility with helpful threat detection capabilities
Pros and Cons
  • "The solution helped reduce our alert volume."
  • "When we do a rollout from the server or host or anything, we'd like to see more automation. It would save us time."

What is our primary use case?

I have worked in a couple of areas of Splunk. Initially, I was part of a monitoring team that used it for security information. I used to monitor security alerts which we used to get on Splunk, which was based on the use cases and we set up specific rules for it. Currently, I am part of the administration of Splunk. Now I onboard different log sources to Splunk. We pass over the logs so that it can be used for the security team.

How has it helped my organization?

It helps with security and making sure our infrastructure is compliant. It also allows reporting to be in one centralized location. We can monitor the security logs effectively. It really helps as a cybersecurity element for the company infrastructure to protect us from attacks.

It is quite reliable in terms of data. We have a good amount of licenses currently and find it to be very flexible. It can handle and pull up any amount of data.

What is most valuable?

Splunk is very fast and user-friendly as well. The UI and design is user friendly. It is easy to understand. 

We can do a lot of things on Splunk. We can integrate a lot of other applications on Splunk. And that can be used for day-to-day security operations. It is easy to use, easy to implement, and it is fast. It is reliable.

Our organization monitors multiple cloud environments. We monitor all the infrastructure and cloud environments of clients.

It is easy to monitor multiple cloud environments with Splunk. You have to get clients onboarded to Splunk first, and then the monitoring part comes last. We have a couple of things that have to be done before the security team starts monitoring. For example, we install the agents and set up the hosting. We get the data from the host, we pass it. It is quite a lengthy process. It is easy, however, we have to do it very carefully and cautiously.

Splunk Enterprise Security provides visibility into different environments.

The solution's insider threat detection capabilities for helping our organization find unknown threats or anomalies in behavior are good. We have multiple security frameworks. For example, we have micro frameworks. There are different sets of rules. We set it. What Splunk does internally is just match the incoming logs. Based on the rules that we have set, it will match with the incoming logs. If it matches, then it will generate alerts for the security team. Based on that, we can identify if there is a potential threat trying to get into the company or internal infrastructure. 

The actionable intelligence provided in Splunk Enterprise Security is good. 

It will help us to automate things and can handle certain items on its own. It will just investigate, remediate, and close the necessary alert. If it is beyond Splunk's capability, then an investigation team will be involved in it. 

I have used the threat topology and attack framework feature, however, now I am more of an administrator.

Splunk Enterprise Security is good for analyzing malicious activities and detecting breaches. There are a couple of other tools as well, which do the same thing. However, with Splunk, it's very easy to work with the dashboard and do search queries. You can easily look through the logs via Splunk UI.

The solution helped reduce our alert volume. It will just minimize the false alerts, and just post positive alerts. It's likely reduced false alerts by 60%. A lot is automated now and that helps cut down on manual work.

The solution has helped to speed up our security investigations. Once again, the automation will speed up the process of investigation. It saves a lot of time for analysts as it allows them to see the initial data. If a team has multiple alerts, it will take them time to go through and check everything. However, Splunk does the initial investigation for analysts and will escalate to analysts as needed. It might have reduced security investigations by 80% compared to earlier versions. 

What needs improvement?

When we do a rollout from the server or host or anything, we'd like to see more automation. It would save us time. We wouldn't have to write anything. We would just like the raw log automation.

Buyer's Guide
Splunk Enterprise Security
September 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for three years now. 

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

There are two types of users: the administrators and then the users where the logs are coming from. We have about ten to 15 administrators working directly with Splunk. Overall, there may be more than 1,000 end users we get logs from.

The solution is scalable. In terms of data, it's very flexible. 

How are customer service and support?

Technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've used other solutions in the past. We previously used
ArcSight Enterprise Security Manager (ESM). It was older and very slow. Comparatively, Splunk is very fast and it has a better UI.

How was the initial setup?

The initial setup was easy. It was not complex. I didn't do the implementation on my own. The deployment times vary. There are many moving parts, such as approvals that need to be taken into consideration. 

We get logs from various sources from various clients.

It does require a bit of maintenance. It requires, for example, server upgrades and patching. 

What's my experience with pricing, setup cost, and licensing?

I can't comment on pricing. I don't take care of that aspect. 

What other advice do I have?

I'm a customer and end-user.

I'd recommend the solution to others and invite them to test the service first on the infrastructure they have. It's a very valuable product to have.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Hari Haran. - PeerSpot reviewer
Technical Associate at Positka
Real User
Multiple components are very useful, providing us with a lot of security information for our clients
Pros and Cons
  • "It gives us good visibility into multiple environments, including cloud, on-premises, and hybrid; irrespective of platform."
  • "One issue is that we are getting a lot of false positives. We are trying to reduce them by customizing the default rules, changing thresholds, and using white-listing and black-listing. It's getting better and better as a result. But they need to build components that would reduce the false positives."

What is our primary use case?

We use it to provide both operational and security dashboards based on our clients' equipment. We use it for infra monitoring and threat analysis.

We have multiple rules for analyzing malicious activities and detecting breaches. We get the notable events from the logs and from there we drill down into the cause. We correlate that with the framework and get a score. Based on that, we proceed to the investigation.

How has it helped my organization?

It gives us a complete correlation between data processes and security threats. It has threat analysis and the MITRE ATT&CK framework. From a SOC perspective, it uses multiple components or frameworks and, in that way, is very useful, providing us with a lot of information for our clients. They don't want multiple teams dealing with security and malware, et cetera. Splunk Enterprise Security gives us everything in one place.

We get all the real-time logs and, based on the configuration, it's pretty easy to use to find threats. It has helped to speed up our security investigations. Before we went with Splunk Enterprise Security we had limited information but now we have threat intelligence to enhance things.

We are now handling multiple customers globally. We are able to build custom rules based on customer requirements and the applications and data they are using. It is enhancing the security of each customer's infrastructure. We are able to provide weekly and monthly reports and, based on that, our customers are honing their firewalls and other security infrastructure. Splunk Enterprise Security is very helpful in improving the security of our clients.

What is most valuable?

It gives us good visibility into multiple environments, including cloud, on-premises, and hybrid; irrespective of platform.

The UI is also very friendly. You don't have to work very hard to find things.

What needs improvement?

One issue is that we are getting a lot of false positives. We are trying to reduce them by customizing the default rules, changing thresholds, and using white-listing and black-listing. It's getting better and better as a result. But they need to build components that would reduce the false positives. 

Also, we have a lot of security feed providers. If there was some kind of management tool for that, it would be a great tool to have.

For how long have I used the solution?

I have been working with Splunk for about four and a half years.

What do I think about the stability of the solution?

I started working with Splunk Enterprise Security at version 6 and now we are up to 9 and it needs more resources. But it's okay because we have a lot of functionality now. It's better than it was earlier. I would rate the stability at nine out of 10.

What do I think about the scalability of the solution?

Splunk on the cloud is scalable, a 10 out of 10.

How was the initial setup?

If someone is doing the deployment for the first time, it will be a little complex. The installation is straightforward, but for the configuration, you need to follow the documentation and understand it. That is a little difficult the first time if you are doing it on your own. If you have anyone with experience who can explain the configuration, the second time it will be straightforward.

The solution requires maintenance but not much, mostly when there are upgrades 

What's my experience with pricing, setup cost, and licensing?

Most of the companies we work with are keen on budgeting. They can't spend much on security. Their problem is with the cost. They would like to have it but the problem is the budget. If they got a taste of Splunk Enterprise Security and its benefits, they might be able to cope better. A 15-day trial doesn't give them much hands-on or benefit from the tool. From a security perspective, they would need to have it for six months or a year to get a sense of it.

We try to explain, to someone who is concerned about the cost, the functionality and how powerful the application is. Security people know it's better to have a better solution, but management has to look at the budget.

Which other solutions did I evaluate?

We tried some other solutions, but they didn't work like Splunk. We found that Splunk is the best one.

What other advice do I have?

We work on multiple cloud environments including AWS, Azure, GCP, and most of the popular clouds. We have built our own combined app to monitor most of the cloud service providers. We have our own solution for cloud security monitoring.

My advice is that for big firms, because it has better detection and security, Splunk Enterprise Security is a very good tool. For big companies, good security is important, especially if they have a global market.

I don't see any other software having as much functionality and different ways to investigate security.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
September 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
SaravanaKumar1 - PeerSpot reviewer
Principal Consulting - Cloud & Infrastructure Services at Fourth Dimension Technologies
Real User
The solution enables us to create custom dashboards and queries to effectively meet our customers' needs
Pros and Cons
  • "Splunk allows us to customize processing and dashboards, which helps us take care of our customers' needs."
  • "The threat management part is still lagging. There are some gaps in threat management. Other vendors have built-in threat management systems, but Splunk lacks the threat management component in its portal. The UEBA and everything else is perfect, but it lacks a unified threat intelligence and management part."

What is our primary use case?

Our technical teams are demoing various enterprise tools to develop experience and knowledge so we can better serve our clients. In addition to Splunk, we are evaluating IBM QRadar and one other solution. One of our customers is asking about the Splunk MSP model.

How has it helped my organization?

Splunk allows us to customize processing and dashboards, which helps us take care of our customers' needs. Splunk is costly, but it's better than other products. It speeds up security investigations. It helps us detect threats faster. Everything is faster. The only part that's lagging is the management. Otherwise, Splunk is good. It took about a month to realize the solution's benefits. 

We get few alerts except for the other solutions we have integrated with Splunk. We'll monitor those alerts and support their customers, but we don't have any other mechanisms for databases or something outside of the infrastructure. 

What is most valuable?

Splunk enables us to customize dashboards and queries, and we can add multiple admin users. We only use the essential parts, including the MITRE ATT&CK framework capabilities. Organizations share threat information under the MITRE ATT&CK framework. We do threat hunting and marketing based on that.

We do manual threat hunting. We get all the IP addresses and check the threat databases to determine if it's malicious. 

What needs improvement?

The algorithms and alerts could be improved. I would also like to pre-build use cases. We need to create the algorithm based on our use cases. 

The threat management part is still lagging. There are some gaps in threat management. Other vendors have built-in threat management systems, but Splunk lacks the threat management component in its portal. The UEBA and everything else is perfect, but it lacks a unified threat intelligence and management feature. 

We've also had problems integrating the solution. We get multiple errors, like search log errors, UI errors, etc., and performance issues. It's fine with basic content, but if we're dealing with multiple data sources and 30 GB of data, it cannot handle the load. Our customer is indexing around 10 GB of data daily, and I can't search the log without getting errors. 

What do I think about the stability of the solution?

Splunk Enterprise is stable. 

What do I think about the scalability of the solution?

Splunk Enterprise is highly scalable. 

How are customer service and support?

We haven't had to contact Splunk support because we can find all the answers we need online. 

Which solution did I use previously and why did I switch?

We also use IBM QRadar.

How was the initial setup?

Deploying Splunk is straightforward. We had no issues. 

What's my experience with pricing, setup cost, and licensing?

Splunk is more expensive than most solutions, but it offers lots of value. If a customer wants the cheapest solution, we'll use that.

What other advice do I have?

I rate Splunk Enterprise Security an eight out of ten. I would give it a ten if it had built-in threat management. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer2088153 - PeerSpot reviewer
Security Compliance Program Manager at a educational organization with 5,001-10,000 employees
Real User
Incorporates a lot of elements that help to reduce security risks but the architecture isn't well-defined
Pros and Cons
  • "Splunk incorporates a lot of elements that help to reduce security risks. For it to reach certain compliance, we need to have some security insight. Splunk is a very good SIEM, it’s a top solution, but the best feature is its cost of visibility. We have all the most important features to detect vulnerabilities or risks."
  • "I have concerns about the architecture as well since I can see it is not very well defined."

What is our primary use case?

Splunk helps us to be proactive and it integrates with many devices. It offers visibility from many different levels, areas, zones, and devices rather than from a single system. We can use this intelligence to create correlations, system solutions, etc. Splunk reduces the risk factors and helps us in many ways beyond just collecting logs. Though Splunk is costly, it has many features like threat intelligence which is very useful. It helps us be proactive about reducing risks.

What is most valuable?

Splunk incorporates a lot of elements that help to reduce security risks. For it to reach certain compliance, we need to have some security insight. Splunk is a very good SIEM, it’s a top solution, but the best feature is its cost of visibility. We have all the most important features to detect vulnerabilities or risks.

What needs improvement?

Customers cannot manage or maintain the servers on the cloud since they are all deployed. Since there are platforms, they can become a little bit hectic. One of my other observations is that the applications that are available on the store are not updated as much as those available on on-prem.

Moreover, I have had issues with the Splunk store. I believe that the developers in the Splunk store are external and I can see that the level of maturity of these developers ranges between low and medium. I have never seen the maturity go up higher. The applications are not maintained regularly and it can cause issues in the visibility dashboard. I would suggest to Splunk's tech team to keep the store private, so that Splunk creates its own applications without the interference of external developers.

I have concerns about the architecture as well since I can see it is not very well defined. However, this is not the case with on-prem. We were able to manage and do whatever we wanted on the server level without opening a case or anything else. Moreover, the applications are updated every six months.

What do I think about the stability of the solution?

Splunk is a stable solution.

What do I think about the scalability of the solution?

Splunk is a scalable solution. I am also impressed with the integrity of the solution. It is very good at collecting logs.

How are customer service and support?

To resolve issues in the Splunk platform, you need to wait in a queue and then open a ticket with the support team. I find it a bit time-consuming since it takes time to call tech support and get what you need.

Which solution did I use previously and why did I switch?

I have used Wazuh. From my point of view, Wazuh is a simple and basic SIEM solution compared to Splunk in terms of features. I don’t see Wazuh as a competitor to Splunk. Wazuh relies greatly on human tactics. It is best suited for cloud environments and maybe smaller ones. I have issues with Wazuh’s stability as well because I have found scenarios where it was working for one instance and not for another. These issues might be because it is open-source.

Wazuh is not actively working on their platform. I opine that they need to integrate many components and have many aspects automated so that the solution does not depend on its users. I have found issues with the language of Wazuh as well. It requires a lot of resources and time to learn the language. These issues make me think that Splunk is better than Wazuh.

How was the initial setup?

The initial setup process for Splunk was simple. The language used in Splunk is very easy to pick up and you can rely on any person using it to be able to learn it quickly. The language and picking up logs are easier with Splunk.

What about the implementation team?

I implemented Splunk through a POC.

What's my experience with pricing, setup cost, and licensing?

Splunk is costly but it’s worth it due to the high-end features.

Which other solutions did I evaluate?

I have worked with Wazuh and ManageEngine Endpoint Central.

What other advice do I have?

I would rate Splunk Cloud a 6.5 out of 10, but plugged on time, I would give it 8.8 out of 10. The maintenance of Splunk is a bit difficult due to the time-consuming tech support.

I would recommend Splunk. I cannot compare Splunk with any other SIEM solution because I have worked with many different solutions and logarithms, like the ManageEngine Endpoint Central, and Wazuh. I have used Splunk for two years and I can see Splunk as really the best SIEM solution that can be used for work. I totally recommend it even though I gave some negative feedback, it's because I am coming from a product perspective. We have to also take into consideration the security perspective. I am not talking about only visibility in which they should take a lot of care, but the way the solution is handling and even manipulating the data. This is the most valuable thing.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2125956 - PeerSpot reviewer
Senior Threat Intelligence Analyst/Manager at a tech services company with 1,001-5,000 employees
Real User
Top 20
Provides good visibility and threat hunting, but is expensive
Pros and Cons
  • "The most valuable features of Splunk Enterprise Security are the enterprise search bar and the dashboards."
  • "The high cost of Splunk Enterprise Security prevented us from using its full capabilities."

What is our primary use case?

I use Splunk Enterprise Security for threat hunting.

How has it helped my organization?

The end-to-end visibility provided in the dashboards is great for our needs.

Splunk Enterprise Security allows monitoring across multi-cloud, on-prem, and hybrid environments.

Splunk does a good job of ingesting and correlating data.

Splunk provides real-time monitoring.

 The framework's features, such as the MITRE ATT&CK framework, are great.

Our MTTR has improved with Splunk. It has improved our investigation time.

What is most valuable?

The most valuable features of Splunk Enterprise Security are the enterprise search bar and the dashboards.

What needs improvement?

The threat intelligence management feature would benefit from a broader range of APIs for enhanced integration. This would facilitate seamless connection with various threat intelligence platforms, as some currently are missing APIs, making integration difficult.

The high cost of Splunk Enterprise Security prevented us from using its full capabilities. 

For how long have I used the solution?

I have been using Splunk Enterprise Security for one year.

What do I think about the stability of the solution?

Splunk Enterprise Security has been largely stable, experiencing only a few brief periods of downtime.

Which solution did I use previously and why did I switch?

We use Splunk and Sentinel for different purposes mainly due to cost factors not because one is better. For example, we use Splunk more for network traffic.

What's my experience with pricing, setup cost, and licensing?

The price of Splunk Enterprise Security fluctuates based on the customer, but I believe it's quite costly, especially for our clientele. Furthermore, to access the full range of features, it's exceedingly expensive to have comprehensive log data.

When evaluating SIM tools and considering the cheapest option, Splunk Enterprise Security might be worth considering, especially for larger organizations. While cost is a factor, Splunk offers significant value, and I recommend it over focusing solely on price.

What other advice do I have?

I would rate Splunk Enterprise Security seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1339833 - PeerSpot reviewer
Project manager at a computer software company with 10,001+ employees
Real User
Top 20
Excels in providing advanced threat detection, real-time monitoring and comprehensive security analytics
Pros and Cons
  • "The technical support is among the best in the market."

    What is our primary use case?

    We employed Splunk Enterprise Security for one of our projects. Integrating it into our environment involved opening network ports and making necessary connections.

    How has it helped my organization?

    We had the opportunity to assess visibility in various environments, including on-premises. On-premises visibility has proven to be both satisfactory and advantageous.

    What is most valuable?

    We use the threat intelligence management feature. 

    We have been considering implementing certain frameworks, such as MITRE ATT&CK or threat topology features.

    It contributes value by enhancing resilience, crucial for adopting a Security Information and Event Management solution. Site resilience is imperative for our organization, meeting a key security requirement.

    For how long have I used the solution?

    I have been working with it for three years.

    What do I think about the scalability of the solution?

    It provides good scalability capabilities.

    How are customer service and support?

    The technical support is among the best in the market. While we didn't have extensive interactions with the support team, we are satisfied with it. It offers support services locally in my country. I would rate it ten out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    The integration and initial setup of Splunk were managed with the assistance of local support.

    What other advice do I have?

    Overall, I would rate it eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer909678 - PeerSpot reviewer
    Systems Engineer at a consultancy with 201-500 employees
    Real User
    Top 5
    Fine features, good monitoring, and reduces alert volume
    Pros and Cons
    • "We are using Microsoft 365 and we're using the Exchange Mail Service. It's good for monitoring that in particular."
    • "The setup time is quite long."

    What is most valuable?

    The features are fine; they aren't exceptional in any way.

    We are using Microsoft 365 and we're using the Exchange Mail Service. It's good for monitoring that in particular. 

    The visibility we get has been good. 

    Inside threat detection capabilities are good. 

    It's helped us to reduce our alert volume a little. I haven't properly calculated it fully so it's hard to lay out a percentage. 

    What needs improvement?

    We'd like to have customer service in Hong Kong. I tend to wait a while for their response. We'd like to have more best-practice rules and instructions on how to create a dashboard.

    I've only been using Splunk for two years. I make use of it to incorporate other solutions. I need to spend more time mastering Splunk. Sometimes it's a little bit difficult to use. I'd like to get more certificates, et cetera, and have spoken to their main office about that. It's got a high learning curve.

    It hasn't helped us speed up security investigations. 

    For how long have I used the solution?

    I've been using the solution for about two years. 

    What do I think about the stability of the solution?

    I've never had any issues with Splunk's stability.

    What do I think about the scalability of the solution?

    The solution does not lack scalability. 

    How are customer service and support?

    I haven't had any communication with Splunk's technical team.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution. 

    How was the initial setup?

    The setup time is quite long. To this point, I haven't deployed it to all servers and devices. I'm still in the process of deploying. 

    Which other solutions did I evaluate?

    I have not evaluated other options. 

    What other advice do I have?

    We are Splunk customers. 

    We do not use it in multiple environments. We just use it on-premises. 

    I'm not yet using the threat intelligence features. 

    We do not use the mission control feature. 

    I have not created any customized dashboards as of now. At some point, I will create one for, for example, Windows Security.

    I'm still in the process of mastering threat detection and XDR. 

    I'd rate the solution eight out of ten. I haven't used it for such a long time, so it's hard to give comprehensive details about the solution. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Security Operation Centre (SOC) Analyst at Nera Philippines Inc.
    Real User
    Continuous visibility with good features and fast threat detection
    Pros and Cons
    • "Splunk Enterprise Security helped us with faster detection of threats."
    • "We'd like to have the number of devices covered under the license to be increased."

    What is our primary use case?

    We use Splunk Enterprise Security for monitoring. We've been using it for monitoring our network. We've created some rules and use cases and we get alerts based on rules. 

    How has it helped my organization?

    It’s helpful in relation to the security perspective. With it, we can monitor all log sources and it helps us to reduce risks to our enterprise from a security perspective.

    We can monitor all of our digital assets and reduce threats via constant monitoring. Using Splunk, we can mitigate malicious activities on the spot. 

    What is most valuable?

    The solution offers a variety of good features. It has a simple user interface where we can find various options easily. The search functionality is great.

    Integrations can be done easily. It’s not complex like other solutions, like Radar or Azure. Everything is easy to manage, including the low sources.

    The visibility is continuous. We have different web servers, databases, routers, endpoints, et cetera, and we gain visibility from a security perspective to all of them. We can generate different types of dashboards to visualize traffic from various resources.

    We can see user behavior and have access to user behavior analytics. We also are able to have some custom rules that allow us to effectively continuously monitor the activities of our users. We use a third-party solution for that.

    Splunk Enterprise Security is helpful for analyzing malicious activities and detecting breaches. I can take various logs from log sources and centrally manage everything via custom rules. We have been satisfied with the capability to analyze malicious activities and detect breaches.

    It helped us with faster detection of threats. If we compare it with other solutions, it is much faster. For big organizations that have their logs and terabytes, working with something like QRadar takes lots of time. Splunk is much faster.

    Since the time of deployment, we've been able to use all of the features and integrate rules and use cases with threat intelligence. We've reduced false positives by 90%. Between the first and sixth months, we reduced our alert volume by 50% to 60%.

    Splunk Enterprise Security helped speed up our security investigations. We now have an in-depth insight into endpoint usage. We've saved about 60% of our time if you compare Splunk to how we were operating before in terms of monitoring. 

    What needs improvement?

    We'd like to have the number of devices covered under the license to be increased. 

    For how long have I used the solution?

    I've been using the solution for seven months.

    What do I think about the stability of the solution?

    I'd rate the ability eight out of ten. 

    What do I think about the scalability of the solution?

    The solution is mostly scalable. The ability to scale is related to storage. If you want to expand storage, it can be quite difficult. 

    At this point, we do not have plans to increase our usage.

    How are customer service and support?

    I'm satisfied with the level of service technical support provides. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, I have used QRadar. My current company uses Splunk. 

    How was the initial setup?

    I was not involved in the deployment of the solution. 

    There is some maintenance required. Users need to do some administration around storage and monitoring. 

    What's my experience with pricing, setup cost, and licensing?

    I'm not sure how much the solution costs, or how much my company pays for it. 

    If a company needs something cheaper than Splunk, there are some open-source solutions available to them. 

    What other advice do I have?

    The resilience of the solution is good. It's quite scalable, however, it does depend on the license. If you want more sources or logs you need to increase your license.  

    I'd advise users to evaluate the solution to see if it meets their personal requirements.

    I would rate the solution eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2025
    Buyer's Guide
    Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.