Splunk Enterprise Security Reviews

We use it for alerting. It also helps our analysts triage.

It is our bread and butter and our day-to-day tool for the SOC. Besides alerting, just being able to do research and look through various logs to gather context around the alerts has been super valuable.

It is critical to us that Splunk Enterprise Security provides end-to-end visibility. The place that you cannot see is from where you are going to get attacked.

We have a hybrid cloud environment with AWS and Azure. I am pretty confident in its ability to help us find any security event across our environment. We have put in time to feed Splunk Enterprise Security the data that we want to look at.

I am pretty happy with its ability to ingest data. When it comes to normalizing, my company could improve on that a little because we need to do more tuning of some of the data that we are ingesting. That is not much of an issue with Splunk Enterprise Security. That is more of an issue with how we are using it. We need to possibly do a little bit better in terms of how we utilize this tool.

I am pretty confident in its ability to identify and solve problems in real-time. If it has the data and you implement it properly, it will tell you what is wrong.

With risk-based alerting, we are now getting the right context for investigations. It definitely helps and speeds up the investigation. With risk-based alerting, I can see the chain of events. I can see what caused this to occur. I do not have a percentage, but I know my analysts are not getting the alerts that they have not completed by the end of the shift. Previously, that was not the case, so I am pretty pleased.

Splunk Enterprise Security has helped improve our organization’s business resilience.

Splunk Enterprise Security helps to identify and solve problems in real-time, but I do not know if it can also predict the problems in real-time.

I am enjoying our implementation of risk-based alerting. That has helped very much with cutting out a lot of the noise that we have. It has reduced our alert volume significantly. There is about an 80% reduction.

I do not like the pricing model. It is expensive.

I have been using Splunk Enterprise Security for about five years.

I have not had issues with its stability.

It is pretty scalable. It also depends on what you are ingesting, but it does a good job with our data.

I do not use the support that often. Normally, when I am looking for help, I just search on the web. If I am trying to build something and I do not remember the command, it is pretty easy to find.

I have used logging solutions. I find Splunk easier to use than other solutions such as LogStack.

With any such tool, the alert quality that you will get is based on the data that you are feeding it. If you are parsing logs and doing a good job with that, the outcome is good.

I did not deploy this instance, but I deployed it in my last company. It was not as bad as I thought. It was comparable to some of the other product rollouts in the environment.

It is expensive, but it is a good tool.

It is worth the cost. I have worked with organizations that did not want to invest in a security tool. I am glad that we are taking security a little more seriously in this organization.

I would rate Splunk Enterprise Security a ten out of ten. I enjoy it. I like it.

When we identify a threat in the environment, we try to track down whether it has moved from one system to another or there is any lateral movement. When we are trying to figure out how it got started and where it came from, we use Splunk to identify those logs. Palo Alto is our biggest index for the firewall, and we can look into those logs, see the relevant data, and correlate it into something that makes sense, so we can track down the problem.

For the most part, it makes it easier to read the index data. Instead of trying to look through an individual index, all the logs, and other aspects, it brings everything to one area. I can look at the relevant data that I need to identify the threat.

Splunk Enterprise Security has helped reduce our mean time to resolve. I do not have the metrics, but I know it is faster compared to the old way of doing it. Previously, we had to go through Windows logs and security logs. We had to go through each log to figure out what happened. I can pull all of the information way faster with Splunk Enterprise Security. I can look at multiple systems.

Splunk's unified platform has helped consolidate networking, security, and IT observability tools.

Splunk Enterprise Security brings all the logs into one central location to look at the relevant data and filter out the things I do not use. We are able to see the logs of multiple systems, the logs of the firewall, and the logs of the DNS and the Windows servers. It is able to bring all of that together and give a nice, solid picture of what is happening. We can read those logs faster.

Splunk Enterprise Security provides end-to-end visibility into the environment. It is very important for our organization to be able to see the threats, understand the threats, and figure out how to stop those threats. That is the importance of it. We are a casino. After what happened last year with two casinos in terms of hacking, we want to be able to stop that from happening to us. We learned a lot of lessons from what happened to the other two casino properties, and we applied them to a lot of our tools. Splunk Enterprise Security gives us a heads-up a lot faster.

Splunk Enterprise Security helped improve our organization’s business resilience.

Its alerting is most valuable. We have alerts set up in our environment for certain attacks, such as an SQL injection attempt. We have a front-facing server for the website. It is out there, and anybody can access it. When those SQL injection attempts come in, we can detect that with the alert. We get the alert in our mailbox, so we can start looking at it right away. Generally, with a SQL injection attempt, there is way more to it than just the SQL injection. There could be another 15 or 20 different types of attacks attempted during the injection. They are just trying to see if there is any vulnerability, and then they can take a shot at it.

I do not have any pain points for Splunk Enterprise Security. I am still trying to learn it, but there can be more information on the education side for Splunk Enterprise Security. It would be nice if the certification path was more specific to what I use instead of being so broad.

I have been using Splunk Enterprise Security for about six months.

Besides the forwarder, it is nice. The forwarder ran out of space, so it occasionally has to be rebooted to clear out the space that is being utilized.

We have 50 gigs of data.

I never really had to use professional services. For the most part, everybody is knowledgeable and patient, and there is a decent amount of communication back and forth.

I would rate their support an eight out of ten. My biggest issue right now has not been solved yet. Our heavy forwarder ran out of space. It is a VM. By using vCenter, we presented more space to the drive, but we could not get the VM or the Linux OS to allocate the new space. So far, nobody has been able to help us fix that. The current solution is to just upgrade it. We are not in a position to upgrade it right now because of the workload.

Positive

I changed my career last year to InfoSec. I was in IT before that. With IT, if there is a problem with the system, we just look at the logs. With Splunk, it is nice to be able to have it all centralized in my location where I can look at the data relatively fast as opposed to a line-by-line.

I was not involved in its setup. We have a bit of a hybrid setup. We have an on-prem data center and then we also have a cloud. We have Azure Cloud.

I would say that we have seen an ROI, but I do not know the numbers.

I would rate Splunk Enterprise Security a ten out of ten.

The solution is primarily for security incident investigation. Whenever a customer wants to monitor the environment for any security incident or events that are occurring, and they want to analyze the incident when virtual issues happen, that's when we propose Splunk. Otherwise, it's difficult to understand what kind of security event is arising in the environment.

The primary feature that is the most valuable is the correlation feature, which helps you analyze the data. If there's a lot of telemetry data at some point, Splunk can take advantage of it. It can handle a large volume of data. 

Now, with big data, AI, and all those things, the amount of security data that is generated is too high. Generally, the other SIMs face trouble when handling big data. However, Splunk itself is a very strong solution for handling lots of data. It helps the SOC team analyze data very well, and it does not crash on handling a large amount. That's a key benefit.

Our customers usually monitor multiple cloud environments. It's not very difficult. There are two ways we use Splunk. One is that they can be multiple cloud environments. The second is that it can be an on-prem and a cloud environment. We are mapping it to our one solution. 

Splunk is very flexible and it's integratable with other solutions

If you want to understand how it can analyze or find out incidents, the visibility is good. The best visibility would always be in the on-prem environment. Then, the cloud, since Splunk is not a native cloud solution like Microsoft's Sentinel, is used. We don't see a lot of challenges if we do a hybrid kind of setup, however.

I'd assess Splunk's insider threat detection capabilities to help find unknown threats or anomalous user behavior at an eight out of ten. Splunk itself uses another agent or another module to do it. Splunk does the job. It's not that it will not do the job; however, it will require more refining than other solutions in the market.

My team uses the Splunk Mission Control, topology, and attach framework features, which are really helpful. We've used it for multiple customers. We take their existing SOC or detection use cases and try to map them to the framework. From a security point of view, it obviously makes a solution more superior. With Splunk, you can catch more security incidents. From a best practice standpoint also, it is a good thing as we can configure the solution, and, according to that configuration, the entire performance is better in terms of security. 

It's very useful for assessing malicious activities or detecting breaches. It's a robust solution. 

We've been able to help customers detect threats faster. It might be 5% to 10% faster in some cases. And since we can analyze large volumes of data, we're not missing any particular data point or data set. That gives us an advantage.

Splunk helps reduce alert volume. You can reduce your alert volume based on your configuration, and it's highly customizable, so it can help you reduce alerts by a lot. It's helped us improve the quality of incidents we receive. 

It's helping customers speed up security investigations somewhat.

It improves the resilience of a company thanks to its ability to quickly analyze data.  

While it's costlier than other solutions, it's highly stable. 

The security orchestration response requires a bit of improvement. 

We'd like to see a more seamless cloud-based integration.

Their mobile features for iOS and Android could be improved in terms of quality of performance. 

I've been using the solution for three and a half years. 

It's a highly stable product even for large customers with diverse environments. For companies that have huge amounts of data even, it does not crash. It's the preferred option when a lot of data is involved. It offers good resilience and improves performance. 

I'd rate the scalability seven out of ten since it is not cloud-native.

Technical support is good. We purchase premium support services.

Positive

I was not involved in the initial setup of the solution. 

The solution is deployed wherever your appliance is. You deploy it where your software team wants to monitor from. Typically, that's headquarters or a company's security center. Splunk then has agents that help devices connect across geographies. For example, while Splunk may be primarily in the UK, it can cover devices via agents across Europe, and the agents can monitor other environments.

We have between two to five people who handle maintenance activities, depending on the client. 

There is a threat intelligence management feature. However, customers don't use it in our case. Typically, customers want something superior in that nature.

Price is a major concern for most customers, big or small. However, price should not be the determining factor when seeking a solution. Users need to think about performance and quality. They need something that will help them prevent security incidents, and they need a product that will be stable. If you can monitor your environment better, you can prevent incidents that may lead to financial loss - and when incidents happen, companies can spend far more dealing with an extended phishing attack than they would on a service like Splunk that will protect them effectively. When it comes to security, while it's not necessary to have the most expensive solution on the market, you should at least seek out a solution that's best suited to your company and its needs.

I'd rate the solution eight out of ten. It's a great option for enterprise-level companies. However, a smaller customer with a smaller budget may not be a good match. They may not need such a powerful solution in any case. That said, if a customer is about to grow a lot, I might suggest Splunk as a primary option. I'd advise potential users to look at the environment size and complexity, consider the budget, and then decide if Splunk makes sense. 

We use Splunk Enterprise Security to monitor our environment.

The threat intelligence and monitoring of Splunk are good. 

We have integrated Splunk Enterprise Security with ServiceNow so whenever there is a detection it will automatically raise a ticket and send it to the appropriate team for analysis. The integration was seamless.

Splunk has helped reduce our alert volume by 20 percent and sped up our security investigations.

It does a good job detecting threats fast.

Splunk's reporting functionality would benefit from enhanced customization capabilities, allowing users to tailor reports to their specific needs for better data visualization and analysis.

I have been using Splunk Enterprise Security for one and a half years.

Splunk Enterprise Security is stable.

Splunk Enterprise Security is scalable.

The initial deployment was straightforward.

Splunk Enterprise Security is expensive.

I would rate Splunk Enterprise Security ten out of ten.

For reporting we don't use the Splunk dashboard, we use Tableau and Power BI.

I would recommend Splunk to others.

While Splunk Enterprise Security offers robust features for large organizations, its cost might be prohibitive for smaller businesses. To address this, I recommend exploring open-source SIEM solutions for small and medium organizations and Splunk for larger organizations.

We use Splunk Enterprise Security for security log investigation. It is a SIEM platform. Many cybersecurity and technical alerts generated by Splunk turn out to be false positives. We then analyze these alerts to determine if they indicate a genuine security threat.

We will be ingesting logs from various sources, including firewalls, databases, Windows devices, and Linux devices. These logs will be used to investigate security incidents and troubleshoot system issues. Our use cases will be brief and focused, allowing us to leverage pre-defined queries in Splunk for efficient analysis. These queries will trigger alerts based on specific security or operational criteria within the predefined use cases. We will then investigate the triggered alerts by further analyzing the corresponding logs.

Splunk Enterprise has improved our incident response time. For instance, if an end user attempts to log in to a system with an invalid password from a device using an unusual port number, we will receive an immediate alert. This could be indicative of a brute-force attack aimed at stealing credentials, making it a suspicious activity. This is just one example of how Splunk Enterprise enhances our security posture.

Splunk's threat detection capabilities are strong, and Splunk is a leading platform for SoC monitoring. To maximize effectiveness, we need to develop strong query-building skills. Additionally, we have the flexibility to fine-tune existing queries or remove them altogether once an issue is resolved.

The customizable dashboards of Splunk are good for visualization. It gives a better understanding, and the graph is highly customizable.

I would rate Splunk Enterprise Security a nine out of ten for analyzing malicious activities.

Splunk Enterprise Security helped the organization control suspicious and malicious activities.

Splunk Enterprise Security has helped speed up our security investigations.

Splunk Enterprise Security's customization capabilities enable integration with other tools like EDRs, providing real-time event insights.

I like the Splunk dashboard and search engine.

Although the technical support is adequate, there is still room for improvement.

I have been using Splunk Enterprise Security for 2 years.

I would rate the stability of Splunk Enterprise Security 9 out of 10.

I would rate the scalability of Splunk Enterprise Security 9 out of 10.

The technical support is adequate.

Positive

I would rate Splunk Enterprise Security nine out of ten.

While I understand the desire for a cost-effective SIEM solution, prioritizing security over budget is crucial. In cybersecurity, even a seemingly minor breach can have significant consequences. Therefore, choosing the best SIEM for your needs, even if it has a higher upfront cost, can ultimately save money and protect your organization.

We have Splunk Enterprise Security deployed in four locations in one country.

Splunk takes care of the maintenance of the solution.

I recommend Splunk Enterprise Security to others.

We use it in our company to log everything. We use tools like XSOAR to take appropriate actions to mitigate threats.

Splunk Enterprise Security has aided our organization in the way it provides great visibility and helps with what our company's users do with it.

I like how easy it is to integrate the logging of all of the various nodes. The product also offers nice connectors. Other features include the product's ability to allow users to customize their dashboards, signatures, metrics, and other elements, making it a very valuable and reliable tool for my organization.

I don't know if there is a need for any improvements in the product since it is one of my peers and not me who is directly responsible for Splunk Enterprise Security in our company, so I will have to ask him if there are any requirements associated with the product.

The price may be an area of concern where improvements are required. Splunk Enterprise Security doesn't indulge in whitewashing, but Cisco does it too much.

I have been using Splunk Enterprise Security for two years.

I have not seen any outages in the product in the past two years that it has been running in our company, so I think it is good when it comes to the stability part. I have had an experience with the vendor during which there were two products, one from the vendor and the other from Splunk Enterprise Security, and we saw that one of them was not able to capture all the logs appropriately, after which our company had to figure out whether it was Splunk API or the vendor's tool.

I have never used the product's customer support. My peer has contacted the product's technical support team, and it has worked very well for him.

My company used to use one of the spin-offs from IBM. My organization has used IBM QRadar.

Though I am not sure about the deployment model, I feel that since it may not be on Azure, the product must be deployed with the help of AWS.

I have experienced an ROI revolving around the product's dashboards, metrics, and other such related stuff, but I don't know how to quantify them. My peer would be the best person to speak about the product's ROI.

My peer would be aware of the product's pricing part.

There was a pre-vendor selection approach my company followed, but I don't remember the names of the products involved.

It is pretty important how the solution provides end-to-end visibility in our company's environment because it provides opportunities for shadow IT and for people to do things that they should be doing. If one is appropriately logging in, the product gives us a view and helps our company discover things that we didn't know about.

In terms of Splunk Enterprise Security's ability to help our company find any security events across multi-cloud, on-prem, or hybrid environments, I will have to say that since we are still using it, it has to be effective. If it wasn't effective in the aforementioned area, my peer would have found something else in the product. I don't have enough personal insight into Splunk Enterprise Security's ability to help our company find any security events across multi-cloud, on-prem, or hybrid environments.

Splunk Enterprise Security has helped to reduce my company's alert volume. Our organization does get alerts, and we are trained for them. I will have to ask my peer to give me the exact number associated with the alerts my company receives.

The solution provides the relevant context that helps guide our company's investigations. The context information has impacted our company's investigation process as it definitely speeds it up because we have only a single source from which we can get that, and it helps us understand what may have taken place in a particular incident that we are looking at in our organization. In our company, if we look at any of the other services, we can see whether a particular or specific user touched just a single system or ten different systems.

The solution has helped reduce my company's mean time to resolve, but I don't have numbers to explain it.

The reason why I rate the tool a nine is because of the flexibility it provides to go back to the dashboards. The flexibility to be able to customize standard dashboards and other standard things that I want to be able to grab and have them pop out and then be able to create some sort of an action against those kinds of things that I want, of which the first is the standard reporting part, which is very valuable.

To those planning to use the solution, I would suggest that they need to get Splunk to work hard on the pricing part. People also need to encourage Splunk to stay true to its roots because I have seen what has happened to some of the other tools in the market. Splunk has been acquired by Cisco. You want Splunk because of its capabilities, not because of what Cisco wants to give you.

If I consider my company's needs, I rate the overall product a nine out of ten.

We mainly use the solution as a reseller. We give our users the latest version of the product. 

The solution is the market leader.

Our customers are always looking to partner with market leaders as you can't go wrong with them.

Customers can monitor cloud environments. 

The threat detection capabilities are quite fast and efficient based on my customer's feedback. 

We've used the MITRE ATT&CK feature and it's good. It's pretty standard and comparable to IBM. Most products offer this as well. 

It's good for analyzing malicious activities. It's good as an overall platform. It's good at detecting threats. It's a basic feature that is quite effective.

Splunk can help to reduce alert volume if you configure it properly.

They are a market leader in a lot of areas in terms of features and functions. 

It helped us speed up security investigations. I'm not sure of the exact percentage it helped us speed up by, however.

It has a lot of basic and standard features. 

It is a full-fledged solution that provides everything a company needs.

When it comes to malicious activities, however, it's rather overpriced. There are cheaper ways to detect.

There are quite a lot of security platforms on the market that do the same thing in a similar way at a cheaper rate. 

The pricing could be a lot lower. I'm from Asia, and they need to provide Asian pricing. They should price better for the region they are in. Once companies see the price, it puts them off. 

The integration could be a bit better. They charge for certain integrations. 

I've used the solution for about a year or more. 

It is a stable product.

The solution is used across multiple departments, not locations. That said, it would support multiple locations. 

We've had no issues with scalability. We usually have a solution that lasts three to five years and have had no issues scaling in that time.

I do not directly deal with technical support. 

We previously used many solutions, such as IBM. The implementation times are about the same. There are some ways that IBM is faster and other ways Splunk is faster. However, Splunk offers a more modern look.

The initial setup is very easy. It's quite straightforward. The process is similar to IBM. The deployment takes less than one day. It is done by a different team. I don't handle the initial implementation process.

The maintenance needed is very minimal. We have at least ten people that can handle deployment and maintenance. 

The solution is quite expensive compared to the competition. It's considered a premiere security option. 

We also looked at Dynatrace before choosing Splunk. 

I'm a registered partner of Splunk. 

We are using the latest version of the solution. 

We haven't used the threat intelligence management feature. We usually use another product.

The mission control feature hasn't been used. I'm not familiar with it.

For those looking for a cheaper product, I'd suggest, if they had a limited budget, to go cheaper. Likely a cheaper option that can do the same work as Splunk. At the end of the day, whether you choose a Toyota or a Rolls Royce, you get from A to B the same. The price is the differentiation. 

I'd rate the solution eight out of ten. It's a good product overall. 

As a software analyst, I utilize Splunk Enterprise Security for security purposes, including threat hunting on developed and customized applications for vulnerability management. I also use it to display dashboards, analyze data, and address alerts.

We implemented Splunk Enterprise Security to consolidate all our security data into a single platform. This has enhanced our visibility into our security posture and the potential threats we face.

Splunk Enterprise Security enables us to monitor multiple cloud environments, which is crucial for receiving real-time email alerts in the event of critical incidents. However, directing me to the source can be time-consuming compared to the verified swim methodology used by SIEMs. For my application, I have approximately ten million records. Directing me to the service code takes two minutes to instruct them to view the file using VLOOKUP. However, sending it to the capital takes about half an hour.

The ability to monitor multiple environments is excellent. We have customers who use Splunk Enterprise Security both on-premises and in the cloud. Both options have their merits, depending on the specific needs of the customer. If a customer has the required resources, the cloud is often the most suitable solution.

The robust threat detection capabilities of Splunk are essential for our project. However, it's crucial to manage user access carefully. While we need to grant access to certain users, we must not provide them with unrestricted capabilities. Splunk's granular access control feature empowers administrators to customize user permissions, ensuring that only authorized users have access to the necessary features.

Splunk's threat topology helps us identify the scope of an incident. This is crucial due to the high likelihood of unauthorized data being compromised, necessitating prompt incident detection.

Splunk Enterprise Security has facilitated the timely detection of threats, enabling us to swiftly customize it to identify a wider range of threats and potential risks. We can incorporate external scripts for enhanced threat intelligence and threat-hunting capabilities.

Before implementing Splunk Enterprise Security, we relied on a patchwork of other tools, each requiring manual implementation for data collection, rule definition, and threat identification. This approach was not optimized and occasionally resulted in delayed threat detection. Limiting our focus to device security alone proved insufficient, as it lacked the real-time threat actor intelligence and activity insights provided by Splunk Enterprise Security. Our reliance on licensed development restricted us to pre-built alerts or manually uploaded scripts for mitigation and response.

Splunk Enterprise Security has helped reduce our alert volume.

Splunk Enterprise Security has helped speed up our security investigation time.

Three features stand out for me: the SDK for writing Python, the customizable and adaptable diagnostic dashboard, and the optimizer for collecting data.

The threat detection system has room for improvement. The critical aspect for an organization is the timely detection of incidents. If the rules are not defined correctly, threats may not be detected in real-time, resulting in incidents being detected months or even years after they occur.

I have been using Splunk Enterprise Security for almost seven years.

I would rate the scalability of the solution eight out of ten.

I would rate the resilience an eight out of ten.

I contacted Splunk support once for a separate product.

Positive

The initial deployment was straightforward for me, likely due to my extensive experience using Splunk. When implementing the solution, we begin by defining customer needs and requirements to optimize Splunk. This involves identifying the systems necessary for daily use and ensuring the protection of the integrated licenses and external apps in the Splunk environment. This protection encompasses program security, cloud-based security, and data analysis for specific apps. Additionally, we configure personal authentication for private applications.

The deployment time is dependent on the specific requirements and can range from two to ten days.

The implementation was completed in-house.

Splunk Enterprise Security has delivered a return on investment through its effective threat detection and vulnerability response capabilities. We have successfully demonstrated this positive impact on our customers through comprehensive reports.

I would rate Splunk Enterprise Security nine out of ten.

While there may be cheaper solutions available, they lack the optimizer, dynamic dashboard, and security APIs that Splunk offers. These capabilities are not found in other solutions.

Maintenance is minimal for updates only.

When using Splunk Enterprise Security, ensure that optimization is performed correctly to minimize response times and resource consumption.

The visibility that it provides is awesome. You can connect it to whatever you want and create whatever visibility you want. 

Its insider threat detection capabilities for helping our organization find unknown threats and anomalous user behavior are great. They have a lot of built-in capabilities for analytics, and they can provide a lot of visualizations and insights into whatever is being brought into it. The threat intelligence that is part of the platform itself is awesome.

In terms of actionable intelligence, it depends on what you bring to the table. The platform itself gives you the capability to make threat intelligence actionable, but if your feed is not good, it is of no use. There is a lot of noise within the SIEM. This is not on Splunk. This is on the SIEM, but Splunk does help to eliminate a bit of the noise and create a more cohesive view of the intelligence you digest.

Splunk is very good for analyzing malicious activities and detecting breaches. Its ability to connect things that are manually hard to connect is awesome. It is a bit lacking when you compare it to Microsoft Sentinel because Microsoft Sentinel already brought the SOAR solution, which in the case of Splunk comes at an additional cost. When I used it, they did have it quite expensive, but as a SIEM, if you compare Splunk to other SIEMs, it provides you with a great ability to detect and understand that you have something that is suspicious and anomalous within your network. Its ability to connect us to that otherwise cannot be connected by humans is very good.

It helps to detect threats faster, but I do not have the metrics. When it comes to reducing the alert volume, it is not Splunk. It is more of the analyst's work on top of Splunk.

Splunk definitely helps speed up our security investigations. It has the ability to connect and bring information with the click of a button. 

I have used Threat Topology and MITRE ATT&CK framework. It was very good for management but not so much for analysts' day-to-day work. It is a cool feature that helps you bring money from management, but it is not something that an analyst will use on a day-to-day basis.

The ability to digest any information and then correlate it in accordance with what you need is valuable. The ability to connect to pretty much everything and bring the information in the same format is also valuable. On top of that, we can use their language in order to create and customize the dashboards, correlations, or analytics that we want to incorporate. They also have a lot of out-of-the-box correlation that we can use, which is awesome.

They can incorporate the SOAR solution within the actual product so that we do not require two different products, two different installations, and two different pricing methods. In regards to UBA, I am familiar with the UBA that existed two years ago. I am not updated about it today, but two years ago, UBA required such an amount of data that from a cost perspective, it was not worth it. When you compare it to what you get out of the box with Microsoft Sentinel without additional costs, there is no match. 

I have been working with it for the past five or six years. 

It is very stable. I did not have any crashes or malfunctions. It does have a bit of a stretching point when you are doing a very large query or you are retrieving a lot of data. For example, when you are retrieving months of logs in order to conduct an investigation. However, that is at the edge of the product. On a day-to-day basis, it is very stable. It does everything that you need to do. We did not have any crashes in either of our implementations. We did not have anything major.

In the on-prem environment, it is scalable, but it requires work because you need to install indexes and forwarders. It requires more work from someone who is specialized in that domain, but in the cloud environment, it is super easy. It is very scalable. You can just grow as you need.

Their support is awesome. I would rate them a ten out of ten. It is not just the technical support. Their documentation is also good. The whole support system is awesome.

Positive

I used it in my last organization. In my current organization, we have adopted Microsoft Sentinel. I am creating a new managed service company, so it is going to provide service to multiple clients. We have multi-tenancy and full cloud environments and monitoring of on-prem solutions. When I implemented Splunk, it was not used for multi-tenancy. Their multi-tenancy was not that great. It was the old solution, but they now have the cloud environment that is more supportive of multi-tenancy, but with their on-prem solution, for multi-tenancy, we could just play with permissions. It was not the best. It was not proper multi-tenancy where you need different databases and different control planes. It was not the ideal solution, but now they have the cloud environment.

The experience that I had a few years ago was for on-prem, but now, I do have an implementation that is cloud-based. We are implementing it cloud-based for one of our customers. It is deployed on AWS.

The initial deployment is very fast. It is very quick. The on-prem can take a few days, and it is up and running. If it is on the cloud, it is already installed. You only need to connect all the source logs. The duration depends on the number of source logs. It differs. I had a project where I connected all my source logs in one week, and I had a project that took about four months, but the number of logs was different. The complexity was different. We had to create our own connectors and our own parsers.

The pricing is very complicated, and it is very pricey. You do require a lot of different licenses in order to get a comprehensive solution that is not just the SIEM solution.

To someone who is evaluating SIEM solutions but wants to go with the cheapest solution, I would recommend QRadar.

Overall, I would rate Splunk Enterprise Security an eight out of ten. There are several reasons for not rating it a nine or a ten because the pricing is very complicated, and it does require someone who is knowledgeable in the platform. You need someone who is specialized in that. Fortunately, I have these people, but when I tried to look for one in the beginning, it was not an easy job to find someone who was very skilled in this platform. Once you have such a person, it is awesome. You can do whatever you want. The sky is the limit. In fact, not even the sky is the limit. It does provide a very comprehensive solution. It does provide tons of flexibility. It is the platform that you should go for when you need something that is not ordinary or not your typical SIEM solution for a typical organization. It is the platform when you need something that will provide more. For example, one of the projects that I worked on was related to a SOC that needed to digest information from multiple organizations that already digest information, and we had to create cohesive use of that. In such a case, this is the platform to work with because it provides the flexibility that no one else provides.

We primarily use the solution for SOC purposes.

The solution has made it possible to check and detect our traffic a bit better.

The incident review is great for working inside of a SOC if we want to see everything and we want to configure notables and have all notable features, it's useful. We're moving to SOAR right now for configuration for our work center. As far as ES in our work center, just detecting our notables and monitoring all our traffic, is the most important feature as far as what our day-to-day is concerned. 

Splunk has helped us with mean time to respond, although I don't have exact numbers.

Splunk has helped improve our company's resilience level.

Splunk is very good at predicting, identifying, and solving problems in real time. I've never used anything else, however, I'm impressed with the ease of it and the ability to find anything and everything we need. 

I do a lot of the maintenance. A lot of my workers are fresh into Linux and need to monitor, manage, and do maintenance on it. They should bring back the maintenance mode button. Splunk used to have it and they took that feature away.

The upgrading process could be smoother. 

I've used the solution for about a year.

The stability and availability of Splunk are great. It does get weird when we initially update items, however. That's the only time we see issues. It may try to input data in areas it doesn't need to. That said, we are aware of the quirks of the setup. 

Scaling is easy if you have done it a couple of times. 

The environment I have has multiple servers. We might have around 100 servers. 

Splunk support is very communicative about our concerns. That said, the answers I've gotten back don't make sense. I'm not sure if they communicated our issue in the right way or if they misunderstood, however, they did not correctly address our issue. In the end, we do have a good dialogue. I now expect that they will misunderstand the problem on the first round and we have to go back and forth. The effort is there to try to understand. 

Neutral

The company may have had QRadar for a while before Splunk. I wasn't around when they switched to Splunk so I cannot compare the two. 

I was not involved in the initial deployment of Splunk. 

The company has witnessed an ROI in terms of the amount of time saved via being able to tweak our searches. The docs are great. They help tremendously in filling knowledge gaps. The ROI is solid. 

I don't deal with pricing or licensing. 

I've only worked with Splunk as far as data ingestion. 

The solution does take a bit of understanding. It does need improvements in some areas. I'd rate the solution seven out of ten.