Splunk Enterprise Security Reviews

When configuring our use cases and describing the overall purpose of Splunk Enterprise Security, I would focus on the main use cases that I encountered with this tool.

The ease of use and building queries, specifically SQL queries, is notably beneficial as it is easy to build, and the data model itself is very simple. The advanced correlation capabilities are very useful for identifying patterns or malicious activity of users.

I have worked with Splunk Enterprise Security for two years.

I have contacted the Splunk Enterprise Security support team once, but mainly the other team responsible for onboarding contacted them.

I am preparing my master's degree and conducting this review for completing it at KFUPM University, King Fahd University of Petroleum and Minerals, located in Saudi Arabia, to prepare for my defense. I have experience with blue team tools, specifically Splunk Enterprise Security and some other solutions.

The company name is Cyberani Solutions, and my email is first name dot last name at cyberanisolutions.com. PeerSpot will create an account and email the login credentials, and my feedback will be published and possibly shared with third parties if I choose to not remain anonymous.

I would rate Splunk Enterprise Security an eight.

We will have clients that generate events through our platform and wish to export those events as data points to Splunk.

The solution improves our customers' integrations. They really want insights into what their users are doing. They want to be alerted to anomalies, general pain points, or popular areas in the integration to understand what's working and what's not.

The metrics and trends that Splunk Enterprise Security generates using all the data points we send allow customers to understand better what their users are doing.

Splunk Enterprise Security should provide a better and richer integration. It has a regimented integration, where we had to build a Python library. It was a very tough way to integrate officially and get into the marketplace. We'd like to see more options so that we can better send data over to the Splunk platform.

The requirements of building the integration had to be a very specific and certain way to get onto your marketplace. Once it's there, it's fine, but it took a little effort to get it exactly that way. That's not as maintainable as we like, so we'd rather that be a more robust integration.

We've had an integration available for the better part of three or four years.

The solution provides good stability.

We haven’t seen any issues with the solution’s scalability.

We mostly interacted with the marketplace community. Although our support experience was not great, the issue was straightforward.

Our customers have seen a return on investment with the solution. We have seen customer satisfaction as it was a highly sought-after integration, and they're happy now that it exists.

The end-to-end visibility that the solution provides into our environment is incredibly important to our organization. We like to see it as the total answer. Any data point can be picked up, and you can really build anything you need from the integration. It's incredibly valuable with the data that it's generating. What the tool provides once integrated is highly valuable and sufficient for us.

Finding any security event across multi-cloud, on-premises, or hybrid environments with Splunk Enterprise Security has been incredibly easy. Using the rest of the Splunk platform, you can trigger whatever you need off the data coming in through the integration.

The solution has helped improve our organization's ability to ingest and normalize data. It also generates more customer activities so that there's a stickier relationship.

The Splunk integration triggers the necessary events so that downstream alerting isn't necessary.

Splunk Enterprise Security has helped speed up our security investigations. It's a great direct integration so that our customers can react quickly when necessary.

In principle, the solution has helped reduce our mean time to resolve, but not necessarily data points that we see as the integrator.

Overall, I rate the solution an eight out of ten.

We employed Splunk Enterprise Security for one of our projects. Integrating it into our environment involved opening network ports and making necessary connections.

We had the opportunity to assess visibility in various environments, including on-premises. On-premises visibility has proven to be both satisfactory and advantageous.

We use the threat intelligence management feature. 

We have been considering implementing certain frameworks, such as MITRE ATT&CK or threat topology features.

It contributes value by enhancing resilience, crucial for adopting a Security Information and Event Management solution. Site resilience is imperative for our organization, meeting a key security requirement.

I have been working with it for three years.

It provides good scalability capabilities.

The technical support is among the best in the market. While we didn't have extensive interactions with the support team, we are satisfied with it. It offers support services locally in my country. I would rate it ten out of ten.

Positive

The initial setup was straightforward.

The integration and initial setup of Splunk were managed with the assistance of local support.

Overall, I would rate it eight out of ten.

The features are fine; they aren't exceptional in any way.

We are using Microsoft 365 and we're using the Exchange Mail Service. It's good for monitoring that in particular. 

The visibility we get has been good. 

Inside threat detection capabilities are good. 

It's helped us to reduce our alert volume a little. I haven't properly calculated it fully so it's hard to lay out a percentage. 

We'd like to have customer service in Hong Kong. I tend to wait a while for their response. We'd like to have more best-practice rules and instructions on how to create a dashboard.

I've only been using Splunk for two years. I make use of it to incorporate other solutions. I need to spend more time mastering Splunk. Sometimes it's a little bit difficult to use. I'd like to get more certificates, et cetera, and have spoken to their main office about that. It's got a high learning curve.

It hasn't helped us speed up security investigations. 

I've been using the solution for about two years. 

I've never had any issues with Splunk's stability.

The solution does not lack scalability. 

I haven't had any communication with Splunk's technical team.

I did not previously use a different solution. 

The setup time is quite long. To this point, I haven't deployed it to all servers and devices. I'm still in the process of deploying. 

I have not evaluated other options. 

We are Splunk customers. 

We do not use it in multiple environments. We just use it on-premises. 

I'm not yet using the threat intelligence features. 

We do not use the mission control feature. 

I have not created any customized dashboards as of now. At some point, I will create one for, for example, Windows Security.

I'm still in the process of mastering threat detection and XDR. 

I'd rate the solution eight out of ten. I haven't used it for such a long time, so it's hard to give comprehensive details about the solution. 

I used Splunk ES when I worked for a retail company. I worked mainly in the security operations center. I have also worked in healthcare and federal spaces.

Splunk ES provided the organization with overall visibility.

Incident Review and correlation search are valuable features. These features help us create correlations and have good actions afterward. The product provides visibility and enables us to correlate data and generate alerts.

The product could be cheaper.

I have been using the solution since 2014.

The tool is very stable. Once we set it up properly, it's reliable.

The solution's scalability is good. When we started, we had two servers and two indexers. By the time I left, it was up to 11 or more. It's not very hard to add additional components.

The support team is usually very receptive and answers quickly.

Positive

The initial setup was easy because I had done it many times before.

I used the solution until December last year. It was not very hard to monitor multiple cloud environments using the product because getting data into Splunk is not very hard. It also provides add-ons that we can use to pull data from other places.

Splunk was the brain of the whole process in our organization's security operations center. Without Splunk, we wouldn't have had any way of seeing what was going on. The tool helped reduce our mean time to resolve. We got alerts faster and responded to them faster.

The biggest value of the conference is the community. The conferences help me interact with people, get insights and up-to-date information, and also get opportunities to present my work. There's always room for change.

Overall, I rate the tool a nine out of ten.

There is a lot that we monitor with it. We monitor outbound URLs. We monitor unusual traffic, unusual user logins, and excessive user logins. We monitor whether or not users are logging in from VPN or not, what IPs they are accessing, or whether a user is signing in from multiple IP addresses minus the VPN. 

My organization was already using Splunk Enterprise Security when I was brought in, so I cannot say how it has improved the organization, but I can see that if they did not have Splunk Enterprise Security, there would be a significantly more workload. They would definitely need more manpower. Splunk Enterprise Security definitely helps with a lot of the prebuilt dashboards and other things that come with it out of the box.

Splunk Enterprise Security has reduced our mean time to resolve by 50% to 75%.

Being able to track impossible travel logins and things of that nature is valuable. We can track user logins from various IPs, various countries, and at various times to see if everything adds up. We can check to see if it makes sense that someone logged in from China and in the US within an hour.

There is machine learning with Splunk Enterprise Security, and based on the keynotes at the Splunk conference, there is going to be some AI involved as well. My biggest struggle with Splunk, in general, is memorizing all the commands. If I want to know which users have logged in between certain hours, I cannot write that query out. It would be helpful to have AI so that I can explain in simple terms what I want and then the search gives that back to me. I am waiting for that. That is going to be my bread and butter because my big thing is that I just cannot remember all those commands.

If you have a dashboard that is too large with too many searches, it tends to get bogged down. If you create various different dashboards, you can bypass the issue of not having enough resources to load all the things you need to load.

I was brought onto the team recently. They have been using it for about two years, so I am just catching up in learning as I go. All in all, my experience with Splunk and AWS is about ten months to a year.

It is very scalable.

I have not had to interact with Splunk support. Most of the issues that I ran into can be solved by reaching out to a team member.

I have not used any other similar solution previously. Prior to working with Splunk, it was just basic IT administration work involving monitoring with different tools, such as Trellix FireEye. I am not sure how to compare them with Splunk.

My organization had Splunk Enterprise Security before I got in.

I have not seen an ROI because I am not at level two, but I am sure my bosses have seen an ROI.

We have definitely seen a time to value in terms of being able to take what Splunk Enterprise gives us and view it. It gives us more information in an easier way versus us doing everything ourselves. That alone saves time. If we save one second a day over a year, we are going to save minutes, so these little bits of time add up.

The price can always be lower, but it is fair at the moment.

The cost efficiencies depend on the licensing and how much data we are bringing in. We have a fairly large footprint, so it is cost-effective.

Being at the Splunk conference and seeing all the ways in which Splunk can be used versus the way that I use Splunk is mind-blowing. It is a Pandora's box of tools. One of the things I saw today was manufacturing and the types of data that manufacturers can receive from Splunk within the technologies that they have. It is mind-blowing. Splunk is awesome.

Overall, I would rate Splunk Enterprise Security a nine out of ten.

Our primary use case is for security but we also use it as a soft tool. It gives us an advantage over traditional SOC or security tools. We get to use the existing data in Splunk to make use of the security. 

It definitely does help with both auditing and as well as regular monitoring. SOC does more monitoring, but ES also gives you other features that are auditing-related. The dashboards are also beneficial. 

Our auditing team gets benefits from Splunk, not just ES but also from general Splunk Enterprise. It's cross-functional. 

Enterprise Security has helped us reduce our mean time to resolution by 50%. Without it, there are many manual steps. You have to go to different products to see specific things. With Splunk, you have the benefit of seeing them together in one place.

The notable events and the incident review features are the most valuable. It gives you an overall idea of what's going on in terms of security in the environment. 

I also like the automation. We write custom scripts and automate certain tasks. That's also interesting. This feature saves us time.

Splunk is capable of doing a lot in real-time with data coming in that is a terabyte in size, you can still do searches in real-time. We have correlation searches that do similar functions.

It has a lot of the features we're looking for. 

I have been using Splunk Enterprise Security for a year and a half.

It's quite stable. It's a mature product. 

We can make it as scalable as we want. We can scale it horizontally as much as we want on our cluster.

We get support when we need it. I would rate support an eight or nine out of ten. There's always learning and improvement to do. Sometimes the communication with support happens with multiple staff. They should reduce the time to resolution.

Positive

I would rate Enterprise Security a nine out of ten. Not a ten because everything has room for improvement. 

The biggest value of the Splunk conference is meeting people.

We primarily use the solution for monitoring, intrusion detection, and prevention. It is mostly a lot of security and network and server monitoring.

It automated the way we look at intrusion detection and prevention. It automatically picks up intrusion attempts within our environment.

The monitoring and the security functionality are the most valuable aspects of the solution.

It is easy to set up.

It is very scalable. 

You can basically make it do whatever you want, from log management and monitoring security, intrusion detection, prevention, and linking to your antivirus to report to it. Having kind of a single point where everything feeds in and create dashboards however you like is useful and works with how many ever systems you want in that dashboard.

I've not come across any areas that need improvement.

I'd like to see more integration with more antivirus systems.

We've used the solution for roughly, one year and a half years.

The solution is highly scalable.

We have four people that use the solution and they were split between infrastructure and security.

We don't have a plan to increase usage as we're almost at capacity with our servers, for our purposes. I don't think we're going to scale it as we're using everything we can from anything we need. However, it's intensely used for security purposes.

Technical support is perfect.

Positive

The initial setup was straightforward. It was done by Splunk entirely. After that, the configuration took a bit of time, however, we bought professional service days from them to help us build the configuration.

The full deployment took about five months due to the fact that we have quite a lot of servers.

I'd rate the experience a five out of five in terms of ease of execution. 

The amount of people you require for deployment and maintenance depends on the complexity of the environment. It can be run and managed by a single person if the environment is not highly complex. If you're talking about probably less than 200 servers, and a couple of network endpoints, one person can manage it easily after it's been configured. Otherwise, I wouldn't be able to say. In more complex environments where you've got several geographical locations, several data centers in geographical locations, and so on, you'd probably need more than one.

Splunk handled the implementation. It was a joint effort between them bringing the knowledge and us doing the actual work.

It's a great investment, especially if you want to strengthen your security stance.

It's yearly a yearly license on a three-year contract. On a three-year contract, you get a discount basically - rather than putting it on a rolling yearly contract.

On pricing, if I base it on the functionality of the system out of the box, I would rate it five out of five.

They have several prepackaged modules you can purchase. For example, for the security type, they have Security Enterprise, with the default products getting security essentials. With Infrastructure, the same. We've got an ITOps enterprise, which again, is payable on top of the standard license. 

It's pretty much how much you can actually build in-house. The difference between AT&T, LogRhythm, and Splunk, while AT&T and LogRhythm are pretty out of the box (it's click and configure), Splunk is highly configurable. 

You can make it do whatever you want to, as long as you know how to edit the configuration files. What ITOps and Security Enterprise do, instead of you having to build all that from the ground up, so the dashboards, the logic behind it, the configuration files, and so on, become prepackaged and pre-installed.

We did test AT&T and LogRhythm as well. We chose this solution as a balance between cost and functionality.

AT&T was a great security tool, however, it lacked a lot of the infrastructure things that Splunk does, in terms of server monitoring and network monitoring. LogRhythm did have a dose, however, at a very prohibitive price. It was almost twice the cost of Splunk.

We've got a version of Splunk Cloud. I'm not sure of which version.

I'd advise users to get more professional service days. You get five professional service days with the product, when you buy the license, usually. Definitely get at least ten more.

You need to have some strategy before. You definitely need a strategy. Before you do your PS days, definitely have a look at your strategy and make sure you've arranged your questions rather diligently. Based on how you think you're going to use the system, where you are where you want to be, just box them into separate parts - security, infrastructure, and monitoring. It's going to make life a lot easier when you talk to consultants as the consultants are very, very knowledgeable. However, you need to ask the right questions.

I'd rate the solution ten out of ten.