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reviewer1311126 - PeerSpot reviewer
Managing Partner at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Scalable product with a valuable user-interface
Pros and Cons
  • "The product offers an intuitive user interface, detailed screens and widgets, and the absence of data limitations"
  • "Tableau's data modeling, mining, and AI library features need improvement."

What is our primary use case?

Our customer uses Tableau for visual dashboard features.

What is most valuable?

The product offers an intuitive user interface, detailed screens and widgets, and the absence of data limitations. Its primary strength lies in visual analytics, allowing users to analyze data with visual compliance.

What needs improvement?

Tableau's data modeling, mining, and AI library features need improvement.

For how long have I used the solution?

We have been using Tableau for five or six years.
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What do I think about the stability of the solution?

The platform's cloud version is stable and has no CPU or RAM limitations. The dashboards work fast. In the case of an on-premise site, the stability is based on the hardware capacity.

What do I think about the scalability of the solution?

The product is scalable. We have 50 users for it in our environment.

How was the initial setup?

The initial setup is straightforward. It can be deployed in the cloud and on-premises as well. For successful implementation, one must ensure well-designed data regarding KPIs, data strategy, etc., if one has an in-depth understanding of easy deployment. One needs to log in and select the model for cloud implementation. Preparing a Tableau server environment for the project site takes around two days. It is a self-oriented structure and doesn't require any manual adjustment. It is easy to maintain and involves giving a few commands. However, one must update the product to avoid compatibility issues with Windows and Linux.

What was our ROI?

The product generates a value for investment.

What's my experience with pricing, setup cost, and licensing?

Tableau has reasonable pricing similar to Power BI. It doesn't have any hidden costs.

Which other solutions did I evaluate?

Tableau has a good interface, is easy to deploy, and can be integrated with different AI systems. Compared to other vendors like SAP, the product's data layers need enhancement. Additionally, it could directly connect to cloud services similar to Power BI.

What other advice do I have?

I rate Tableau a nine out of ten. I advise others to help from experienced consultant teams and trusted vendors for implementation. Another piece of advice is to begin small by downloading Tableau Desktop, testing it with your data, and familiarizing yourself with its logic. They can increase their knowledge with online training sources published on the product's website. It is free to access.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1555545 - PeerSpot reviewer
Founder at a tech services company with self employed
Reseller
Good pricing with an excellent set of features and good AI capabilities
Pros and Cons
  • "The ease of presenting findings is very helpful."
  • "When I've done presentations in the past, I've had issues with uploading the cartography."

What is our primary use case?

We primarily use the solution for analytics purposes. 

What is most valuable?

The preparation of data is very easy.

The ease of presenting findings is very helpful.

Overall, the solution is very user-friendly.

It's very easy for end-users to navigate the solution.

There are a lot of very useful features within the product.

They've recently adjusted their pricing model and we find it to be much more reasonable. 

There are new AI functionalities on offer. However, I still need to fully test them and therefore haven't used them to their full potential just yet.

What needs improvement?

When I've done presentations in the past, I've had issues with uploading the cartography.

For how long have I used the solution?

The company that I am currently working with has been using the solution for about a decade - around ten years or so. They've had a lot of time to get to know it. 

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. Previously, we found the pricing to be higher than the competition, however, they've adjusted it recently and it's much more competitive. We now find it to be quite reasonable. 

What other advice do I have?

I'm a consultant and I work with a direct reseller. 

I don't work on the tool myself, however, we propose the tool to be implemented in other departments.

I'd rate the solution at a nine out of ten. We've been pretty satisfied with its overall capabilities.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
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July 2025
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Amir Amin - PeerSpot reviewer
Solution Architect - Data Engineering at Tenx
Real User
Top 5Leaderboard
Custom visualizations enhance reporting but AI integration needs improvement
Pros and Cons
  • "The solution provides the leverage of having custom visualization and the capability of self-service."
  • "The visualizations should be user-friendly and allow for more custom visualizations."

What is our primary use case?

The primary use case of the solution is for it to be used as a visualization tool. It is a counterpart of Microsoft Power BI and is used for visualization and reporting purposes.

What is most valuable?

The solution provides the leverage of having custom visualization and the capability of self-service. I can drag and drop and create reports based on requirements. Data blending comes within self-service, allowing me to generate information.

What needs improvement?

There should be a generated AI feature that can be added to enable me to generate information. The visualizations should be user-friendly and allow for more custom visualizations.

For how long have I used the solution?

I have over six years of experience using the solution.

What do I think about the stability of the solution?

I would rate the stability as three when comparing it to Tableau and ten being the least stable. So, I consider it to be a seven out of ten in terms of stability issues.

What do I think about the scalability of the solution?

In terms of scalability, while it is better than PowerView, it is not as good as Cognos or Microsoft Azure.

How are customer service and support?

Customer support is very satisfactory, and I would rate it as eight out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

I am the implementer of the tools.

What other advice do I have?

The overall rating for the solution is seven out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: July 2025
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.