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Project Manager, Site at a tech vendor with 10,001+ employees
Real User
Top 10
Mar 31, 2025
Automating processes reduces manual work allowing more efficient data handling and timely decision-making
Pros and Cons
  • "Tableau reduces manual labor and resources, providing cost-effective solutions for our operations."
  • "There are restrictions in scheduling reports. For instance, we cannot send the entire Excel file reports via email within Tableau."

What is our primary use case?

I use Tableau in the banking sector for data visualization and financial analytics. It helps in processing large amounts of data and generating high-level reports.

What is most valuable?

Tableau efficiently handles large amounts of data and automates processes, reducing the need for manual work. This automation provides resources that are highly cost-effective and helps with high-level analysis and decision-making. The platform supports live connections and real-time data processing, which is crucial for our reconciliations that need frequent updates.

What needs improvement?

There are restrictions in scheduling reports. For instance, we cannot send the entire Excel file reports via email within Tableau. While high-level snapshots can be sent, extracting raw data requires server access.

For how long have I used the solution?

I've been working with Tableau for more than five years.
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What was my experience with deployment of the solution?

I find it quite easy to deploy Tableau.

What do I think about the stability of the solution?

I rate the stability as eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability as eight out of ten.

How are customer service and support?

The technical support for Tableau is quite good. I would rate it nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation process, including setup and configuration, takes approximately thirty minutes to one hour.

What was our ROI?

Tableau reduces manual labor and resources, providing cost-effective solutions for our operations. This saves a significant amount of time, particularly for reports that would have needed around fifty people. The automation is a valuable asset.

What's my experience with pricing, setup cost, and licensing?

We have different types of licenses for Tableau. The cost for viewer rights is around $60, but it can vary based on the business and is usually for a year.

What other advice do I have?

I recommend Tableau to other users and businesses. My overall rating for Tableau is eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jaya Prakasha Sarma - PeerSpot reviewer
Practice Head BI at a tech vendor with 1,001-5,000 employees
MSP
Top 5Leaderboard
Apr 18, 2025
Building hyper extracts and creating visuals have been streamlined
Pros and Cons
  • "The most valuable features of Tableau include building hyper extracts and creating visuals."
  • "Tableau's data blending feature could use some improvement. Previously, I used other tools, such as Alteryx, for data blending because Tableau had limitations."

What is our primary use case?

I use Tableau for analytics development for different clients. It doesn't serve a specific use case for me as each customer has their own analytics development. I develop and provide analytics for various clients.

What is most valuable?

The most valuable features of Tableau include building hyper extracts and creating visuals. These functionalities are very useful, especially the ability to create visuals without much pre-work, which is a great advantage. Building hyper extracts and visualization capabilities make Tableau a robust tool for data analysis.

What needs improvement?

Tableau's data blending feature could use some improvement. Previously, I used other tools, such as Alteryx, for data blending because Tableau had limitations. Although the hyper extract and data modeling capabilities have slightly improved this feature, there is still room for enhancement.

For how long have I used the solution?

I have been using Tableau for around six to seven years.

What do I think about the stability of the solution?

Tableau is pretty stable, and I have not found any problems in terms of performance.

What do I think about the scalability of the solution?

The solution is fully scalable and performs well even with large datasets, provided there is proper supporting hardware.

How are customer service and support?

Technical support has been very responsive. Even if there are any issues with Tableau Server, writing a ticket results in a prompt response.

How would you rate customer service and support?

Neutral

How was the initial setup?

Tableau installation is easy, both for server and desktop versions. One person is enough to manage the installation.

What's my experience with pricing, setup cost, and licensing?

Pricing for Tableau is slightly higher, which is why I generally suggest Power BI as a much cheaper alternative.

Which other solutions did I evaluate?

I have worked with QuickSight, Tableau, and Power BI.

What other advice do I have?

I rate my overall experience with Tableau an eight out of ten. In terms of suggestions, I feel that Tableau needs to improve its AI capabilities. In comparison, Power BI offers features like Copilot and AI-enabled visuals, which Tableau currently lacks. Enhancing AI features would be beneficial. I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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January 2026
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reviewer2695221 - PeerSpot reviewer
solution architect at a energy/utilities company with 10,001+ employees
Real User
Top 10
Apr 17, 2025
Handles large data efficiently with secure and quick change management
Pros and Cons
  • "Tableau serves as a stable dashboarding tool for higher management, aiding in quick decision-making."
  • "The look and feel of the tool itself, including the dashboard features and data visualization, could be improved. The graphs in Tableau also have room for improvement."

What is our primary use case?

Tableau can process a huge amount of data, which is one of my main criteria. Another significant feature is change management. Enhancements to existing dashboards or reports can be made quickly. The security of Tableau is also pretty good.

What is most valuable?

Tableau's ability to handle integration and the stability of the tool itself are the most valuable features. It can process a huge amount of data. Multiple sources can be connected to Tableau, and meaningful insights can be derived. Tableau serves as a stable dashboarding tool for higher management, aiding in quick decision-making.

What needs improvement?

The look and feel of the tool itself, including the dashboard features and data visualization, could be improved. The graphs in Tableau also have room for improvement.

For how long have I used the solution?

I have around three to four years of experience using Tableau.

What do I think about the stability of the solution?

I would rate the stability of Tableau as nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Tableau as around eight to nine.

How are customer service and support?

I would rate the technical support at around eight to nine.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Tableau is straightforward. Tableau can be downloaded for free from the Tableau website, and it can be installed on a desktop for self-service design.

What's my experience with pricing, setup cost, and licensing?

I am not directly involved in the pricing of Tableau, so I am not sure about the pricing, setup cost, or licensing.

Which other solutions did I evaluate?

The competitors of Tableau are MicroStrategy and Power BI.

What other advice do I have?

I would recommend using Tableau, but there are other competitors like MicroStrategy and Power BI. The choice depends on the organization. If I were to rate Tableau, I would give it around an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
reviewer1293936 - PeerSpot reviewer
Group Finance Head Of Investment Bank Product Control at a financial services firm with 10,001+ employees
Real User
Top 20
Apr 14, 2025
Gain clarity in financial presentations and face challenges with data preparation
Pros and Cons
  • "Tableau is extremely good at dashboard creation, providing clear and concise visual presentations."
  • "I find data prepping in Tableau challenging to understand, perhaps because I am new to it. It sometimes requires extensive investigation to determine why the data does not appear correctly."

What is our primary use case?

We mainly use Tableau for financial presentations.

What is most valuable?

Tableau is extremely good at dashboard creation, providing clear and concise visual presentations. The most beneficial feature is its ability to present data cleanly and effectively. However, setting it up and using it with large datasets can be challenging. Tableau excels in visualization, making presentations efficient.

What needs improvement?

I find data prepping in Tableau challenging to understand, perhaps because I am new to it. It sometimes requires extensive investigation to determine why the data does not appear correctly. Currently, I rely on community support to answer my queries, and it is still early for me to provide further comments on improvement.

For how long have I used the solution?

I have been using Tableau for less than a year.

What was my experience with deployment of the solution?

There were challenges in getting accustomed to the functionality of Tableau, especially since I am used to Microsoft products. Certain criteria needed a lot of experimentation, particularly in data prepping. Sometimes the data doesn't appear as expected, leading to extensive investigative work.

What do I think about the stability of the solution?

I have not faced any issues with the stability of Tableau.

What do I think about the scalability of the solution?

I am still working towards understanding the scalability of Tableau. Currently, I have not encountered any limitations, but I am still exploring and replacing current tools. It is too early to comment on scalability issues.

Which solution did I use previously and why did I switch?

We previously used Microsoft Power BI. Power BI seems more powerful for data massaging and processing compared to Tableau. However, Tableau is superior in terms of visualization.

How was the initial setup?

The initial setup was a bit challenging, particularly because I was used to Microsoft products. It took some time to get certain criteria right, but it has become easier over time.

What about the implementation team?

The setup was conducted through my IT team, who provided me with the license.

What was our ROI?

We have not derived any significant benefits yet as we are still in the exploration stage, except for one time-saving achievement.

What other advice do I have?

If you have many presentations, I recommend Tableau. However, if your focus is on heavy data processing or data prepping, Tableau may not be the best choice. I would rate Tableau a 7 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2714070 - PeerSpot reviewer
Analytics Manager at a non-tech company with 1-10 employees
Real User
Top 20
Jul 29, 2025
User-friendly tools elevate visual insights and boost reporting automation
Pros and Cons
  • "The best features of Tableau that I admire the most are that it's user-friendly, intuitive, and the visual aspect is impressive."

    What is our primary use case?

    My main use case for Tableau is to develop dashboards and automate the reporting process.

    What is most valuable?

    The best features of Tableau that I admire the most are that it's user-friendly, intuitive, and the visual aspect is impressive.

    I have used interactive dashboards for real-time data collaboration, and they are beneficial because they give insight in a way that's visually appealing to the user. The tendency to retain the information is larger than a standard report.

    What needs improvement?

    I had a thought about how Tableau can be improved regarding the visuals and borders. I had a frustrating time with the borders a few weeks ago. When trying to make them all the same and shade the border, you have to shade all four sides. You cannot create a line per side. It's one of those small nuances where it's all general, and you cannot make specific changes.

    For how long have I used the solution?

    I have approximately eight years of experience working with Tableau.

    What was my experience with deployment of the solution?

    I'm a user and did not use an integrator, reseller, or consultant for my deployment, as the people from data architectures are the ones that deploy it. Once everything is set up, I just use it, and I don't have experience setting it up.

    What do I think about the stability of the solution?

    The stability of Tableau is pretty good, as I have not encountered anything problematic. What I appreciate about Tableau is that they have updates periodically, and some of those updates are actually quite useful.

    What do I think about the scalability of the solution?

    Regarding the scalability of Tableau, I think it can scale effectively. It's capable of handling large amounts of data. I haven't encountered any scalability issues, as I haven't worked with data volumes that caused trouble running.

    How are customer service and support?

    I'm not in a position to fully rate the technical support from Tableau, as I've had limited interaction with them. However, based on my experience, I would rate them a nine. They do respond and are pretty responsive to their clients.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have substantial experience with solutions in the analytics industry. I was searching for tools because my company was looking for information to compare different options, which led me to the Peer platform. I have experience with Tableau and Power BI, but I don't have Domo experience.

    How was the initial setup?

    The initial setup of Tableau is relatively easy for me, as I've been using Tableau for a while now.

    Which other solutions did I evaluate?

    I have experience with the main differences between Tableau and Power BI, and understand the pros and cons between these tools. Generally, the visuals are nicer in Tableau, but there's a wider array of functionalities to choose from in Power BI. That's the main difference, including the formulas.

    What other advice do I have?

    They're still exploring the primary cloud provider for Tableau, so I'm not sure yet which direction the company plans to take.

    I'm not sure if I purchased this solution directly through the AWS marketplace.

    I don't normally use Tableau for the analytics capabilities such as ad hoc analysis, as I usually just use Excel for that.

    Regarding the price of Tableau that I used to think was expensive, they've changed their pricing model recently. There's no minimum number of viewers that you have to purchase. A company can purchase just a few creator licenses and mostly viewers, so pricing-wise it's competitive. It can compete with solutions Power BI.

    On a scale of 1-10, I rate Tableau an 8.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jul 29, 2025
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    PeerSpot user
    NidhiJain - PeerSpot reviewer
    Assistant Vice President - Business Managment Specialist at a financial services firm with 10,001+ employees
    Real User
    Top 20
    May 6, 2024
    Useful for data summarizing and dashboarding
    Pros and Cons
    • "Tableau's most valuable features are its ability to summarize data, provide dynamic controls for navigating different charts, and showcase historical data trends. I appreciate the option to colour-code different charts for improved customer experience."
    • "Tableau could be improved by introducing a data manipulation layer within the tool itself. Currently, data manipulations require using additional tools like Alteryx. If Tableau included these capabilities, it would reduce the need for external dependencies. The tool gets slower when we feed huge amounts of data."

    What is our primary use case?

    We use the tool's dashboard for reporting purposes. 

    What is most valuable?

    Tableau's most valuable features are its ability to summarize data, provide dynamic controls for navigating different charts, and showcase historical data trends. I appreciate the option to colour-code different charts for improved customer experience.

    Tableau has influenced our decision-making process. With its ability to create conditional views and filter data easily, we can quickly analyze information and make informed decisions. It saves us time by providing a concise business performance summary, allowing us to focus rather than sorting through extensive Excel files.

    What needs improvement?

    Tableau could be improved by introducing a data manipulation layer within the tool itself. Currently, data manipulations require using additional tools like Alteryx. If Tableau included these capabilities, it would reduce the need for external dependencies. The tool gets slower when we feed huge amounts of data.

    For how long have I used the solution?

    I have been working with the product for four months. 

    What do I think about the stability of the solution?

    I rate the solution's stability a nine out of ten since it gets slower whenever huge data is added. 

    What do I think about the scalability of the solution?

    The tool's scalability is easy. I rate it a ten out of ten. My company has thousands of users for Tableau. 

    How are customer service and support?

    We've got a dedicated support. It's easy to reach out to them, and they respond promptly. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I rate the tool's deployment a six out of ten. It depends on the individual's technical background. Someone with a technical background could learn it in about a week or ten days. However, for someone from a non-technical background, it might take them longer, maybe a month, to grasp the more complex aspects of the tool.

    What was our ROI?

    Tableau has provided a return on investment for our company. It has helped us manage critical information such as outstanding payments and trade details. With Tableau, we have gained visibility into outstanding rates and payment dues, enabling us to follow up on penalties or payments from clients.

    What's my experience with pricing, setup cost, and licensing?

    The solution's licensing is based on user-basis. It depends on the business ROI it offers. It's not on the higher side or too cheap; it falls in the medium-cost range. The price is determined by user usage, so the cost will also increase as the number of users increases.

    What other advice do I have?

    For data analysis, we primarily use Tableau for basic tasks like creating pie charts or calculating averages. However, it lacks extensive or complex data analysis capabilities.

    Tableau's data planning capabilities are somewhat limited. To compensate, we rely on other tools like Alteryx for data manipulation. Once we've prepared the data, we create hyperfiles and use Tableau for dashboarding.

    I would recommend Tableau for advanced visualization tools. Still, I must mention that other powerful options are available in the market, such as Power BI. Power BI, which offers extensive data manipulation and dashboarding capabilities, while Tableau is old. Additionally, Power BI has newer versions, enhanced capabilities, and better integrations.

    Right now, there are no talks on replacing it. So, my company will continue to rely on Tableau because it has many users. If we have to move to another tool, there must be a migration plan and many logistical changes, which could be a challenge.

    I rate the overall product an eight out of ten. I advise those considering using Tableau to analyze their needs beforehand. Tableau can be a valuable data analysis and visualization tool, but it's important to understand what you want to achieve with it.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Director , Business Intelligence at a healthcare company with 5,001-10,000 employees
    Real User
    Top 5
    Aug 27, 2024
    Really good performance and has a growing community
    Pros and Cons
    • "Tableau's performance is really good, and it is adding new features."
    • "Tableau's integration with Einstein Analytics could be better."

    What is our primary use case?

    We use the solution for operational reporting, dashboards, metrics, and ad-hoc analysis.

    What is most valuable?

    The best thing about Tableau is that you don't need a database connection and can generate a dashboard from a spreadsheet. It's very open. It moved the responsibility to the end user rather than in a closed control loop. There are a lot of widgets. Tableau looks for the data and suggests cool widgets. The community is growing, and there is always someone who has tried something before.

    If you go to Tableau Cloud, you will see tons of visualizations and things that have already been done. You don't need to struggle a lot. If you post a question, someone will always answer you. The product is also getting better. Tableau's performance is really good, and it is adding new features.

    What needs improvement?

    When Salesforce bought the solution, they claimed that Einstein would be part of Tableau, but that indication is not working. Tableau's integration with Einstein Analytics could be better. It's not even up to par with other products. The ad hoc, self-service, and data analysis features are not working.

    For how long have I used the solution?

    I have been using Tableau for 11 years.

    What do I think about the stability of the solution?

    We haven’t faced any issues with the solution’s stability.

    What do I think about the scalability of the solution?

    Tableau's scalability is much better than the other previous clunky tools like MicroStrategy and Cognos. Around 300 to 350 users use the solution in our organization.

    How was the initial setup?

    The solution's initial setup is straightforward, and its details are available on the internet. The solution's cloud service can be deployed within a day. However, the on-prem deployment depends on many other factors and might take a couple of days.

    What was our ROI?

    We have seen a return on investment with Tableau.

    What's my experience with pricing, setup cost, and licensing?

    Tableau is an expensive solution.

    What other advice do I have?

    The solution is deployed on the cloud in our organization. If Tableau is on-premises, you have to monitor the server, recycle it, and restart it. However, if it is in the cloud, the admin role is completely reduced. We don't have a Tableau admin. The solution solves my problem, it is working as expected, and I have no complaints from my end.

    There will always be complexities. We have to create a good data model so Tableau can use it. It's up to the team to make it complex or easy. Very good.

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1563138 - PeerSpot reviewer
    CEO at a tech services company with 1-10 employees
    Real User
    Top 10
    Apr 17, 2025
    Connecting data sources with simplicity, yet finding features remains a challenge
    Pros and Cons
    • "The ability to present data is very effective, providing great impact and good online information."
    • "Tableau could be more intuitive. It has all the features, but it is difficult to find them."

    What is our primary use case?

    I mainly use Tableau for sales and inventory purposes. Additionally, I have dashboards that show performance, and I utilize it for making reports on the database in one of the companies I work with.

    What is most valuable?

    The ease of connecting Tableau to data sources and manipulating the data is quite good and straightforward. Additionally, the ability to present data is very effective, providing great impact and good online information.

    What needs improvement?

    Tableau could be more intuitive. It has all the features, but it is difficult to find them. When I want to use or present something in a certain way, it's hard to locate the necessary features. However, with some help, I can eventually find them.

    For how long have I used the solution?

    I have been using Tableau for about five or six years.

    What do I think about the stability of the solution?

    Tableau is pretty stable.

    What do I think about the scalability of the solution?

    I wouldn't say Tableau is one hundred percent scalable, but it is quite scalable.

    How are customer service and support?

    I have not used Salesforce customer support.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    I have used Qlik Sense as another client works with it, so I have had reporting using their tools as well. However, I don't know enough of Qlik Sense to make a comparison.

    How was the initial setup?

    The installation of Tableau is pretty straightforward.

    What about the implementation team?

    I usually do the installation myself and do not require others.

    What was our ROI?

    Tableau is able to save up to ten to twenty percent of expenses.

    What's my experience with pricing, setup cost, and licensing?

    Tableau is on the high end and could have been more affordable. I would rate the price as around five out of ten.

    Which other solutions did I evaluate?

    I have used Qlik Sense but cannot comment on the differences with Tableau.

    What other advice do I have?

    I rate my overall experience with Tableau as a seven out of ten.
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
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    Updated: January 2026
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    Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.