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Fintech Project Manager at a comms service provider with 10,001+ employees
Real User
Jan 9, 2022
Good for personal usage and small setups
Pros and Cons
  • "A valuable feature of Tableau is that it is a useful tool for small setups. I shuffle between Tableau and MicroStrategy, so I use Tableau for personal purposes more than enterprise. I like the light version of Tableau for personal usage and doing some use cases on my own. When it comes to something small, I use Tableau for setups, rather than any other tool."
  • "I think Tableau could be improved with cheaper or more flexible licensing, though this is a generic improvement and applies for any product. It would be better if they had more flexible payment and licensing plans so that they could suit small- and mid-sized organizations."

What is our primary use case?

Our primary use case of Tableau is to elaborate and demonstrate output from our big data solution. For example, we use it for finding out the best location for cases, such as fraud cases. Presently, we are using Tableau to find out the original fraud case, the initiator of the fraud process, and the network. Tableau is used with our big data solution, so it's embedded there, before Oracle even. 

Tableau is deployed on-premise. In my organization, we have a very strict environment, so we don't have a policy for having anything on cloud. 

What is most valuable?

A valuable feature of Tableau is that it is a useful tool for small setups. I shuffle between Tableau and MicroStrategy, so I use Tableau for personal purposes more than enterprise. I like the light version of Tableau for personal usage and doing some use cases on my own. When it comes to something small, I use Tableau for setups, rather than any other tool. 

What needs improvement?

I think Tableau could be improved with cheaper or more flexible licensing, though this is a generic improvement and applies for any product. It would be better if they had more flexible payment and licensing plans so that they could suit small- and mid-sized organizations. 

For how long have I used the solution?

I have been using Tableau since 2016. 

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What do I think about the stability of the solution?

I haven't had any issues with stability. 

What do I think about the scalability of the solution?

Theoretically, Tableau is scalable, but I haven't tried to scale it yet. 

How are customer service and support?

I have never contacted technical support. 

Which solution did I use previously and why did I switch?

I shuffle between available tools—I also use MicroStrategy, Microsoft Power BI, and Qlik. 

Before using Tableau, I used Oracle BI, Oracle ODI, and Teradata. 

How was the initial setup?

The installation was an easy process, and I've done it myself twice. I'm a technical guy, so I didn't need a technical team to help with deployment, I did it on my own. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

We pay for the enterprise license for Tableau. The licensing could be cheaper and more flexible. 

What other advice do I have?

I rate Tableau an eight out of ten. I recommend Tableau, and I even recommend it here in my organization. Their plan was to replace it with Qlik, but I did an assessment and advised them not to pay extra costs for other tools when Tableau was already in place in our organization. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1754865 - PeerSpot reviewer
Senior Vice President at a financial services firm with 10,001+ employees
Real User
Top 10
Jan 8, 2022
Good visualizations and good dashboards with a nice look and feel
Pros and Cons
  • "It's easy to use."
  • "If I have to develop any, for example, pie charts, I can develop them just fine. However, if I have to develop a donut chart, that I cannot do it in a simple way. There are tricks that I need to use if I have to design a donut chart. It should be more flexible and provide more visualization options."

What is our primary use case?

We use it for internal monitoring purposes.

What is most valuable?

I like Tableau a lot as its visualizations are great; there's no doubt about it. It's easy to use. 

The look and feel and features are very good. Dashboarding is very good.

The product has been stable. 

What needs improvement?

While my experience has been mostly positive, there are certain limitations, as every tool has.

If I have to develop any, for example, pie charts, I can develop them just fine. However, if I have to develop a donut chart, that I cannot do it in a simple way. There are tricks that I need to use if I have to design a donut chart. It should be more flexible and provide more visualization options.

It does not provide detailed reporting like other reporting tools such as Microstrategy or Cognos, or other enterprise reporting solutions.

If they could provide better reporting as well as visualization, it would be a perfect product.

Pricing is a major thing. If someone has to use it within an organization, it is not that cost-effective, especially when a competitor like Power BI or some other reporting tool comes almost free along with their cloud solution. If someone is opting for any cloud solution, any cloud platform, especially if I talk about Microsoft, they will give you Power BI almost free of cost, or at a minimal cost. In such scenarios, people would prefer using Power BI or a similar kind of tool rather than using Tableau. That is a major concern which Tableau should look into.

For how long have I used the solution?

I haven't been using it continuously, however, I started using Tableau around six years back. Since then, there have been two projects in which I worked on Tableau. I did work with it in 2021.

What do I think about the stability of the solution?

The stability has been good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

I'm not managing any scaling aspects. I'm basically from the development team. Every company has its own scaling goals. In my company, I don't really follow that aspect.

I can't say how widely used it is in my organization. When we deploy a tool, there are different teams. There are different stakeholders who are actually using it. I manage my team. I know about only my team, not other teams.

How was the initial setup?

I'm not part of that team that manages the setup. I cannot comment on that.

What was our ROI?

As far as ROI goes, I'm not directly aware of it, however, likely you can Google statistics. 

What's my experience with pricing, setup cost, and licensing?

The pricing can't compete with Microsoft, for example, which basically gives their BI product away for free to those that purchase cloud products.

Which other solutions did I evaluate?

I'm also aware of solutions such as Microsoft BI, which is bundled into Microsoft Cloud products. It makes it less expensive for users if they are already heavily using Microsoft.

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tableau Enterprise
February 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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Shady Mogawer - PeerSpot reviewer
IT Manager at Arabian Cement Company
Real User
Top 5
Jan 7, 2022
Great perforamacne with good dashboard options and a simple initial implementation process
Pros and Cons
  • "The initial setup is simple."
  • "In the cloud sometimes the performance is a little bit slow."

What is our primary use case?

I'm collecting some information and some reports from SAP and sending them to users as a graphical report. That's basically how I use the product.

What is most valuable?

The new pre-built application of Tableau is amazing.

The initial setup is simple.

It's a very stable, reliable solution.

You can scale the solution.

The dashboard has a lot of great options. 

What needs improvement?

I'd like it to work without the workflow or pushing options from the build, every time you need to do a refresh. We need a workflow for pushing the data to the cloud or to the server when you are using the pre-built application, the new application.

In the cloud sometimes the performance is a little bit slow.

For how long have I used the solution?

I've been using the solution for two and a half years.

What do I think about the stability of the solution?

The stability has been good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I have found the solution to be scalable.

At my organization, we have about ten to 15 regular users. 

We use it pretty extensively - at least once a week.

I'm not sure if we actually have plans to increase usage at this time. 

How are customer service and support?

So far, I haven't needed any help from them. It's a good application in and of itself. I haven't needed technical support.

Which solution did I use previously and why did I switch?

I used a little bit of Power BI. I know Tableau better, so I moved to Tableau Arabic.

How was the initial setup?

The initial implementation process was straightforward. We did it without any problems.

Since the solution is on the cloud, you don't need a lot of staff for maintenance tasks.

What about the implementation team?

You do not need an integrator or consultant to assist you in the implementation process. We were able to do it ourselves. 

What's my experience with pricing, setup cost, and licensing?

We have a standard license that we renew yearly.

What other advice do I have?

I'm an end-user.

I'm using the latest version of the solution.

I'd recommend Tableau to others. It offers good performance and the dashboard options are solid. 

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer914238 - PeerSpot reviewer
Vice President at a financial services firm with 10,001+ employees
Real User
Jan 6, 2022
It's easy to install and use
Pros and Cons
  • "Tableau is easy to use."
  • "Tableau has so many functions, so sometimes it's hard to find the right solution quickly. I have to search multiple menu bars to find the right command."

What is most valuable?

Tableau is easy to use.

What needs improvement?

Tableau has so many functions, so sometimes it's hard to find the right solution quickly. I have to search multiple menu bars to find the right command.

For how long have I used the solution?

I started working with Tableau two years ago.

What do I think about the stability of the solution?

In some projects, Tableau isn't stable. Sometimes it calls automatically.

What do I think about the scalability of the solution?

Tableau is scalable. Right now, 200 to 300 people at my company use it.

How are customer service and support?

Their web-based tech support is okay.

How was the initial setup?

Setting up Tableau is easy.

What's my experience with pricing, setup cost, and licensing?

Tableau's price should be lower so more people can access this application.

What other advice do I have?

I rate Tableau eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior BI Manager at a comms service provider with 10,001+ employees
Real User
Jan 6, 2022
Good dashboards, analytics, and automation capabilities
Pros and Cons
  • "You can create attractive dashboards that inform users using Tableau."
  • "They need a write-back; that is what is missing. If they get the write back to the database, they will be fully automated, but for the time being, they are not."

What is our primary use case?

We use Tableau to provide analytics and dashboards. We also use it to automate manual work.

What is most valuable?

You can create attractive dashboards that inform users using Tableau.

What needs improvement?

They must have a write-back solution. You must have the ability to write back into the database, otherwise, it prevents full automation.

That's one reason why people still need their own Excel sheets and other tools where they can interact with data that's already in the database. You win completely the moment you load that in, in a central way. You could say that you are completely automated.

They need a write-back; that is what is missing. If they get the write back to the database, they will be fully automated, but for the time being, they are not.

For how long have I used the solution?

I have been using Tableau for two and a half years.

We are using version 2021.3.

What do I think about the stability of the solution?

It's a fairly stable product.

What do I think about the scalability of the solution?

Tableau is a scalable solution.

Tableau is used by approximately 90 people in our organization.

We do not intend to increase our usage. I've asked for reports on how many users we get on a daily basis, as well as how many people use it and then don't use it for weeks. How long do they stay if they come in, and what are they looking at?

We are attempting to purchase a tool that will provide us with that information. We know which dashboards are popular, which are not, and why the popular ones are popular while the unpopular ones are not. We need to get an add-on that will tell us exactly what makes the dashboard sticky and what keeps people coming back to use it.

How are customer service and support?

We use technical support, but I don't interact with them directly. Our IT support team is the one who helps us. Our IT support team works with Tableau support to resolve issues, opening tickets and tracking them.

Which solution did I use previously and why did I switch?

Prior to using Tableau, I used Power BI.

How was the initial setup?

We don't do a lot of installation. Once you have a server license, you can literally create it in the server now that you have a server license. There are no issues with installation.

The installation does not require a lot of time.

We have one or two engineers who maintain this solution.

What about the implementation team?

We have a server team to deploy this solution.

What's my experience with pricing, setup cost, and licensing?

We are paying an annual licensing fee.

What other advice do I have?

I believe it is a good tool, and I would recommend it to others.

I would rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at Glovis Europe
Real User
Jan 6, 2022
Enables you to make a dashboard for internal users and generate KPI reports
Pros and Cons
  • "The most valuable feature is that we can integrate with our own database, and it will displays the KPIs. This is highly required from the business side."
  • "It's already using 32 gigabytes of memory, but the performance is not so good. It's very heavy."

What is our primary use case?

We are using Tableau to make a dashboard used by our internal users, and then it is being used for a KPI report. This part is also shared with our customers. The customers access the web, and they check some limited version of the KPI report.

We are using the Tableau server for clients and desktop. The solution is deployed on-prem. We are kind of a 3PL provider, and we are using Tableau to meet the requirements of our customers. We are implementers.

How has it helped my organization?

We introduced Tableau because it provides many features that can be customized by users. We provide training to make the dashboard look how our business side wants, and they are manipulating the dashboard for their needs.

On the technical side, we are IT support and sometimes we provide some education and information on how to use the solution.

I think it would be much better if Tableau provided some API-based integration. I did try to integrate the Tableau web page and web dashboard into our own application. Some parts were successful, but other parts have some open points. If Tableau provided this kind of package with some integration, it would be much, much better.

What is most valuable?

The most valuable feature is that we can integrate with our own database, and it will display the KPIs. This is highly required from the business side.

What needs improvement?

An improvement would be changing the design of the layout of the dashboard from the business side. Sometimes there are requests for the possibility to enhance the performance and the data depending on what they need more of. It depends on the situation.

For how long have I used the solution?

I have been using Tableau for about four years.

What do I think about the stability of the solution?

It's already using 32 gigabytes of memory, but the performance is not so good. It's very heavy.

We have roughly 20 people using this solution. Most users have the role of logistics operator. Most users are doing their job regarding logistics, and they take more effort to make dashboards.

What do I think about the scalability of the solution?

Currently, we have a strategy to open the reports to all customers, but I think we should develop more business-related skills, not only with the system or in some application terms. Our users do not have enough skills or insights for the dashboard.

How are customer service and support?

We are doing our own technical support by searching the technical Wiki or things like that.

How was the initial setup?

Initial setup is straightforward because it's a simple concept.

I'm not sure how long deployment takes because this is usually managed by our data engineer. There's no strategy regarding deployment itself. We just make some temporal or test dashboard and then communicate with our users. After confirming, we just announce it with email, and then they start to use it as an official version of the dashboard.

What about the implementation team?

We didn't use an integrator, reseller, or consultant for the deployment. The number of staff required for deployment and maintenance just depends on the case. Sometimes it will be simple, so there are only two or three people to make suggestions. After they apply that, sometimes we officially open it.

What's my experience with pricing, setup cost, and licensing?

Basically, we prefer a permanent license. A one-time charge is much better.

Which other solutions did I evaluate?

We didn't really evaluate other options. Every application provides some concept of a dashboard in using the data in that application. We have our own homemade dashboard and our business application, but users normally don't use it.

I think Tableau has many features for display, like graphs or pie charts. We can change dynamically, but our own dashboard doesn't provide that. It takes much more time if we change the layout there.

What other advice do I have?

I would rate this solution 8 out of 10. Tableau has many features, and it's very nice, but it is very heavy. Tableau has to consume a lot of server resources.

It has many options and features but it's complicated. The users are having problems or difficulties to adapt or to learn the Tableau software because there are so many features. The many possibilities means that users should run a lot of it. It takes time to get used to Tableau. From my point of view, it's harder to learn.

For those who want to implement this product, I recommend that they research it themselves.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1742631 - PeerSpot reviewer
Data Product Manager at a retailer with 10,001+ employees
Real User
Jan 5, 2022
Good solution for routine dashboards but its visualization could be stronger
Pros and Cons
  • "Tableau is good for routine dashboards, and it has integration with Slack, through which it can send you daily updates."
  • "Areas for improvement would be visualization and augmented analytics. In the next release, I would like to see automated insights from the data added to the dashboard."

What is most valuable?

Tableau is good for routine dashboards, and it has integration with Slack, through which it can send you daily updates.

What needs improvement?

Areas for improvement would be visualization and augmented analytics. In the next release, I would like to see automated insights from the data added to the dashboard.

For how long have I used the solution?

I've been using this solution for about six years.

What do I think about the stability of the solution?

Tableau can be a little slow when loading, and it can fail with higher gigs or terabytes of data.

What do I think about the scalability of the solution?

From working with my data analyst, I get the impression that Tableau can't take the load when scaling.

How are customer service and support?

We had embedded technical support from Tableau in our enterprise, who was awesome and kept Tableau updated at all times.

What other advice do I have?

Tableau is pretty good, interface-wise - it's easy to understand and to download data. It also has the most functionalities and capabilities of any tool. However, it doesn't have anything that differentiates it from its competitors, unlike Adobe Analytics' strength in visualization and data capture. If someone is looking for routine dashboards and wants operational dashboards, Tableau is the best solution. However, if they want to drive strategic decisions, they may have to look into a different product. I would rate Tableau as seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tech Lead at MindTree
Real User
Jan 5, 2022
There's no intermediate semantic layer, so the learning curve isn't as steep
Pros and Cons
  • "Tableau is an advanced specialized tool. One of the best features I've seen is the lack of an intermediate semantic layer. I think that's an advantage compared to any other tool like BusinessObjects or Power BI, which are Tableau's biggest competitors."
  • "Tableau support could be improved."

What is our primary use case?

We have Tableau installed in a massive environment. The Tableau sector is on a seven-cluster node, including one with two nodes for high availability. In our initial setup, Tableau was deployed across the entire infrastructure, so that's more than a hundred sites and around 30,000 active users, and each site has several projects, too. We have around 11,000 workbooks in total.

The maintenance of the entire infrastructure is done on-premises, including user management, authentication, authorization, permissions, and publication. We are constantly doing these tasks, including the SSL certificate renewals. 

What is most valuable?

Tableau is an advanced specialized tool. One of the best features I've seen is the lack of an intermediate semantic layer. I think that's an advantage compared to any other tool like BusinessObjects or Power BI, which are Tableau's biggest competitors. All of these have semantic layering, so the learning curve is high. Users have to understand the data model and the relationships, but Tableau has no data model, so you only need to know the relationships of the direct inquiry to build a report. 

For how long have I used the solution?

I've been using Tableau for about six or seven years.

What do I think about the stability of the solution?

Tableau is stable, and I believe stability is essential. Our infrastructure has been set up right. The last two updates have had very few bugs, so stability-wise, it is excellent. However, performance is something we need to investigate further. It's hard to say whether performance problems are on the Tableau side or an issue with the infrastructure or the data sources. If there is a performance issue, we can't identify precisely where the problem is. 

What do I think about the scalability of the solution?

The scalability is good. We already have some help from professional services, and we've conducted an analysis showing that the number of users will be increasing every year.

How are customer service and support?

Tableau support could be improved.

Which solution did I use previously and why did I switch?

I've worked with SAP BusinessObjects. Tableau is a visualization tool built into the infrastructure for doing analysis. That's Tableau's focus. BusinessObjects is for doing analysis of some data and then sharing it on the server. 

BusinessObjects is an enterprise tool that needs an extensive infrastructure. It requires a proper IT team to configure the semantic layer and the universal support and then build the report. And the most significant advantage enterprise tools have is pixel-perfect reporting. You can create a pixel-perfect report and share it as a PDF or Excel file with the same format. Tableau is more or less a self-service analytics tool, so we do not have those kinds of features. There are a good amount of differences between these two.

How was the initial setup?

Setting up Tableau is straightforward, and I don't think it took long. It took maybe a day or two for the installation and migration and all that. However, the planning took some time because we worked with professional services. Planning took maybe 40 hours. Tableau requires a good deal of maintenance. We have a team of about five or six people for the administration.

What about the implementation team?

We had professional services to help us.

What's my experience with pricing, setup cost, and licensing?

SAP and Tableau have different pricing models. Their code-based license is around $13 to $15 per year. I don't think Tableau has a code-based licensing model at all, so those enterprise tools are on the higher side.But on the other hand, Power BI is on the cheaper side compared to Tableau. Power BI is much more affordable and also good.

What other advice do I have?

I rate Tableau eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.