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PeerSpot user
Partner at Bambino & Partners
Real User
Sep 28, 2021
Scalable, easy to learn and very easy to use
Pros and Cons
  • "It has a shallow learning curve and so you can go to market very, very, very quickly."
  • "Tableau's the best platform for me and offers the best software."
  • "It's not an aesthetic platform at the moment."
  • "It's not an aesthetic platform at the moment."

What is our primary use case?

I use it for management control and for balance sheet analysis. As corporale finance consultant, the core of my job is financial analysis/modeling. I added Tableau to my workflow to improve the decision making process of my clients make decisions but I found it very useful also to produce reporting for Financial Istitutions, Investment Fund, etc.

How has it helped my organization?

Tableau has improved the way our clients “read” what’s happening in their company, 

What is most valuable?

I think one of the best feature is usability: understanding  dragging & dropping Measures & Dimension is so simple that you can easily learn the software.

Tableau is very intuitive, it has not a deep learning curve so you can build your dashboards in short time.

What needs improvement?

The forecast instrument. I still use my primary software (that is Quantrix Modeler) to build my financial models. 

I’m not saying that is a “static” platform at the moment, it’s dynamic due to the fact that you can build parameters, however it's not the same as a spreadsheet in which you can write formulas and algotythms that are more and more complex. 

Buyer's Guide
Tableau Enterprise
April 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.

For how long have I used the solution?

I have used Tableau since 2018. It's been about three years.

What do I think about the stability of the solution?

The stability has been good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution can scale well. There shouldn't be any issues if a company needs to expand. 

How are customer service and support?

I've dealt with technical support in the past. Two years ago I had a problem, a technical problem. It was a very serious issue with the software in my first installation and I came in contact with the engineer in London. They solved my problem very, very quickly. I've been quite satisfied with them overall.

How was the initial setup?

The initial setup is very simple. It's not overly complex or difficult. A company shouldn't have any issues. 

What about the implementation team?

While I handled the implementation myself, I chose to do a period of learning with the Information Lab a Tableau Partner company.  I took two courses to have a better understanding and to more quickly understand the possibilities I had to work with.

What's my experience with pricing, setup cost, and licensing?

I have a Tableau license. It's very, very cheap. For the use and the capability of the software, it's $70 per month, it’ an awesome price.

Which other solutions did I evaluate?

Yes I did: MicroStrategy because , it was the first competitor of Tableau. However, there is no comparison. Tableau's the best platform for me and offers the best software.

What other advice do I have?

We are only customers at this time. 

We are focused on producing and using Tableau only for our clients. We bought a number of view licenses and we give them to our client so they can use Tableau via the online version.

I'd rate the solution at a ten out of ten. I've been very pleased with its capabilities. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1656066 - PeerSpot reviewer
Data Management Team Lead at a energy/utilities company with 201-500 employees
Real User
Sep 26, 2021
Centralizes metrics and KPIs very well and is easily customizable
Pros and Cons
  • "I really like the interactivity of the dashboards."
  • "It has helped us tremendously with our everyday reporting and things like that."
  • "Users would like to be able to export an Excel file when they see a table or something like that. That's not an out-of-the-box feature for Tableau."
  • "Users would like to be able to export an Excel file when they see a table or something like that. That's not an out-of-the-box feature for Tableau."

What is our primary use case?

I've used it for multiple purposes, for example, for exploratory analysis or just for dashboards for presentations.

How has it helped my organization?

I'd say it brings a centralized place to check day-to-day metrics and KPIs. It helps reduce the duplicated reports or sources of information to get the same data or information. Everyone knows that those dashboards are up to date. They know where to find the answers they're looking for.

What is most valuable?

I really like the interactivity of the dashboards.

I appreciate the fact that you can have filters and parameters so that users can really customize the view to what they want to see.

What needs improvement?

Truthfully, this solution offers pretty much everything that I need for my everyday tasks.

It seems that power BI is more targeted for report creation while Tableau is more of just a dashboard. If you need to have something report-like, or downloadable to share outside of the dashboard, that's where Tableau is lacking some features. 

Users would like to be able to export an Excel file when they see a table or something like that. That's not an out-of-the-box feature for Tableau.

For how long have I used the solution?

I've used the solution for a year and a half so far. It hasn't been that long.

What do I think about the stability of the solution?

I've had a good experience with the stability. There are no bugs or glitches that I have experienced. It doesn't crash or freeze. It's reliable. 

We did have an issue with our server and it took a while for Tableau support to find a solution. However, that was a one-time thing. That's the only time where we've had issues with our server.

What do I think about the scalability of the solution?

The scalability is pretty good. In our case, we did start small and we are now scaling in for our different departments. It's working great.

We are not a big group, however, I would say that we have around 80 to 100 users and that combines creators, explorers, and viewers - a little bit of everything.

We are getting used to it and using it more and more. We are expecting to increase usage in the future.

How are customer service and technical support?

I've never been in touch with technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution prior to adopting this product.

How was the initial setup?

I wasn't around for the initial setup. I cannot speak to what the process was like and couldn't say if it is difficult or straightforward. 

We have some server admins that take care of it and work with Tableau to support it whenever needed. It's a group of people, however, I am unsure about the actual number of personnel that handles it directly. It might be three to five people. 

Which other solutions did I evaluate?

I've looked into Microsoft BI and downloaded some information about it recently.

What other advice do I have?

I'm just an end-user of the product.

I'm likely using the latest version of the solution. 

Everything was implemented when I started, so I wouldn't know if there were any hiccups or best practices, or lessons learned from the process of setting it up. 

I'd rate the solution at a nine out of ten, from the experience I've had so far. It has helped us tremendously with our everyday reporting and things like that. I can do pretty much everything I want to do and it's been working fine for us.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tableau Enterprise
April 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
PeerSpot user
Manager, BI & Analytics at Perceptive Analytics
Real User
Sep 11, 2021
Capable of handling a large amount of data, easy to use, and easy to deploy
Pros and Cons
  • "It is easy to use, and it can handle a large amount of data."
  • "It is easy to use, and it can handle a large amount of data."
  • "An advanced type of visualization is a bit tricky to create. It has something called a Calculated field, and that sometimes gets a bit difficult to use when you want to create an advanced type of visualization."
  • "An advanced type of visualization is a bit tricky to create. It has something called a Calculated field, and that sometimes gets a bit difficult to use when you want to create an advanced type of visualization."

What is our primary use case?

It is usually used to visualize how the data looks. It is used for drawing charts and different types of visualizations. You can visualize sales, profits, and metrics by geography, product categories, and so on.

I'm using the 2020 version. The latest version came out in 2021. I've not downloaded that one yet. I'm using the last year's version.

What is most valuable?

It is easy to use, and it can handle a large amount of data.

What needs improvement?

An advanced type of visualization is a bit tricky to create. It has something called a Calculated field, and that sometimes gets a bit difficult to use when you want to create an advanced type of visualization.

For how long have I used the solution?

I've been using this solution for five to six years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have around 10 users.

How are customer service and technical support?

I have not contacted their technical support.

How was the initial setup?

It is just a matter of downloading the file from the internet and installing it. That's it.

What about the implementation team?

It is pretty simple to use. We don't require anyone for its deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

I believe it has a lifelong license, and once you purchase it, you don't have to renew it, but I'm not sure.

What other advice do I have?

I would recommend this solution to others. I would rate Tableau an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1637409 - PeerSpot reviewer
Fleet Reporting Specialist at a pharma/biotech company with 10,001+ employees
Real User
Sep 9, 2021
Very easy data analyzation; user friendly
Pros and Cons
  • "Very user friendly."
  • "The solution is very user friendly, particularly in terms of the ease of analyzing data."
  • "Implementation requires a technical background."
  • "Tableau would be difficult to implement without training or the in-house technical support we have."

What is our primary use case?

We use this solution to create dashboards, analyze data and create presentation of data to have discussions with clients. We also use it to sort huge amounts of data. 

What is most valuable?

The solution is very user friendly, particularly in terms of the ease of analyzing data.

What needs improvement?

Tableau would be difficult to implement without training or the in-house technical support we have.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The stability is very good, especially now that they've joined with Salesforce.

How are customer service and technical support?

We have support from within the company. 

How was the initial setup?

The initial setup is straightforward because the solution is already set up in the company. It was just a matter of requesting it and downloading.

What's my experience with pricing, setup cost, and licensing?

We have a global package but I'm not involved in licensing and don't know the cost.

Which other solutions did I evaluate?

I had a look at Qlik but didn't get a chance to really evaluate the benefits from one platform to another, other than what you find on the internet. 

What other advice do I have?

I rate the solution nine out of 10, there's always room for improvement. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1654785 - PeerSpot reviewer
Global Head of Professional Services at a tech services company with 11-50 employees
Consultant
Sep 8, 2021
Provides ease of getting something up quickly, but some of the more advanced modeling techniques are fairly difficult to do
Pros and Cons
  • "The number one thing was just the ease of getting something up quickly. The other thing that was good about it was that it was fairly fast for decent-sized data sets in terms of performance and run time."
  • "We were able to expose data and relationships that we otherwise couldn't do in our enterprise system silos and, from that perspective, we were incredibly successful in really driving performance."
  • "From a downside perspective, some of the more advanced modeling techniques are actually fairly difficult to do. In addition, I just fundamentally disagree with the way you have to implement them because you can get incorrect answers in some cases."
  • "When we started to try and get into some very granular data sets that had some complex relationships in them, the performance on it degraded pretty quickly. It did degrade to such an extent that we couldn't use it."

What is our primary use case?

It was for dashboards. The key use case was for creating visibility to performance metrics for the leadership team. It was the most recent version, and it was deployed on-prem. 

How has it helped my organization?

The key use case that we were going after very specifically created visibility to performance metrics for the leadership team. So, it allowed us to give that common view of performance metrics and drive business conversations based on the common shared set of facts. We were able to expose data and relationships that we otherwise couldn't do in our enterprise system silos. From that perspective, we were incredibly successful in really driving performance. When you combine that with some real championing in the business and with some leadership to push it down, the fact that it was Tableau wasn't as relevant as the fact that we had the championing pushing the process and pushing it down.

What is most valuable?

The number one thing was just the ease of getting something up quickly. The other thing that was good about it was that it was fairly fast for decent-sized data sets in terms of performance and run time.

What needs improvement?

From a downside perspective, some of the more advanced modeling techniques are actually fairly difficult to do. In addition, I just fundamentally disagree with the way you have to implement them because you can get incorrect answers in some cases.

One of the key challenges is that you never know whether it is how your developers developed it or whether it was the tool. We did find that once we got into more complex models, the ability to keep objects that should tally the same way but didn't became more and more difficult. That was probably the big thing for me. I don't know enough about how the tool was developed to know whether that was because they didn't follow a recommended practice. That was probably the number one thing that I found frustrating with it.

When we started to try and get into some very granular data sets that had some complex relationships in them, the performance on it degraded pretty quickly. It did degrade to such an extent that we couldn't use it. We had to change what we were trying to do and manage its scope so that we could get what we wanted out of it or reduce the scope of what we needed out of it. It doesn't have a database behind it, per se. So, while doing some of the more complicated things that you might otherwise do on a database, we started hitting some pretty significant challenges.

For how long have I used the solution?

I used it for about three years.

What do I think about the stability of the solution?

Tableau worked fairly well for straightforward data sets, but it struggled when we got into the more complicated data sets and larger data sets. 

What do I think about the scalability of the solution?

We were able to deploy it fairly broadly without a whole bunch of work. From that perspective, it worked fine. I was deploying my stuff to about 200 users across Canada, and I don't think we saw a blip on the server when people logged in. It was fine. If we were to roll out some of the bigger applications broadly, like the ones that we were having performance challenges with, we probably would have crushed the box. We would have had to get more CPU. Most likely, it would have been a memory issue, but we never hit that inflection point.

There were about 200 users of the solution. It went all the way from the equivalent of a senior vice president and all the way down to the equivalent of a line manager. So, we had business unit leaders, vice presidents, and operational managers.

It was being used extensively for a specific use case. There were lots of other use cases that it could be used for, but there needs to be an appetite from leadership to go, drive, and commit resources to go do that.

How are customer service and technical support?

I didn't have to deal with technical support. Mr. Google is pretty good on the topic.

Which solution did I use previously and why did I switch?

We had previously used Cognos to do the exact same thing. The only reason why we replaced it was that the business decided to go towards Tableau. Otherwise, there really wasn't any real reason to replace it. It was probably a little bit easier and more interesting for people to learn and to develop applications in the program than in Cognos. The ramp-up time to get to reasonably proficient in Tableau plus the support through Mr. Google made it a lot easier for me to get resources and do development on Tableau as compared to Cognos.

The organization decided to move away from the old platform. So, basically, I was lost when they asked me to shift off so that they could shut it down. I personally prefer the previous platform. I understood it very well. I had used it for years, and it worked just fine. For the most part, the challenges that we had on the old platform were not resolved by Tableau, which just reinforced to me that it wasn't a tool problem. It was a people problem.

How was the initial setup?

It was pretty straightforward. The big thing that confuses people in a project that involves Tableau is that Tableau is a very visible but small component of the overall solution. That's because 80% of the work is data. It is not Tableau. So, Tableau is actually a fairly small component over that overall solution. It took a few days to get it up and going. Almost 80% of the work is actually on the data side, which takes forever, but the actual Tableau component of it was pretty straightforward. It was not that difficult.

You can get a Tableau dashboard up on a weekend. It is not hard to get something up and running. It is pretty trivial. It isn't any more or less difficult than any other tool to get up and going. I've used a number of them, and they're all pretty easy to get up and going. Tableau was the first one out of the gate with this democratized data perspective, where they were going to do departmental BI and up to enterprise BI years ago. Now, they now charge a fairly hefty premium to leverage that product. It is not a cheap product.

In terms of maintenance, it can take as much or as little as you want because it just runs. So, technically, you don't have to have anybody to do very much. You just need a very skeleton crew to operate as is. The challenge that you run into with solutions like this is that you need to continue to refresh the information with new and different views because people want to know more, and they want to go deeper into it. It is not a function of the technology. It is a function of the use case. So, you tend to have lots of new requests for new reports and analysis, and that's where you tend to have more challenges.

We didn't get into analysis users who are able to sort of do a little bit more themselves. There were viewer licenses where you are just using preset reports, but there are obviously additional training and things like that, and you have to deal with it if you start getting into more advanced power users.

What about the implementation team?

I was at another company, and we were the integrator.

What's my experience with pricing, setup cost, and licensing?

It is fairly expensive. I have no idea what they paid. We were on an enterprise license, so whatever it is they licensed at the enterprise level is what we paid.

What other advice do I have?

A good chunk of it has got nothing to do with the tool. It has everything to do with your leadership and your governance requiring it. We had our IT team roll up Tableau multiple times and not a single person used it because there just wasn't enough leadership support to use it. There is nothing wrong with the tool, and it worked fine for what it did, but every time I logged into it, I go, "Okay, but what did you want me to actually do with this? I see all this information. I understand it clearly. I'm not sure what I do with it though." So, without that additional guidance from leadership, rolling it out is irrelevant. You need to have that strategic leadership associated with it.

The key piece of advice would be that you got to look beyond your tool. You need to look at how you're going to get this information used in your organization. What kind of leadership support, governance support, and ongoing support are you going to have? It is all based on trusted data. The value of the tool is based on the quality of your data and the leadership's support to use it. So, if you don't have high-quality data and you don't have leadership support to use the data, you don't need any tool because nobody is going to use it.

I would rate Tableau a seven out of 10. It suits the purpose, but in and of itself, I don't think it is significantly better or worse than its key competitors.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1620732 - PeerSpot reviewer
Associate at a financial services firm with 10,001+ employees
Real User
Aug 8, 2021
Is intuitive and easy to install and configure
Pros and Cons
  • "The best thing I like about Tableau is that you don't have to go for creating; it is calculated free."
  • "Tableau is pretty intuitive, it has a great interface, and you can get multiple visualizations."
  • "I have noticed that Tableau is not very compatible with ClickHouse. There's no direct connection to ClickHouse; you have to set up an ODBC connection."
  • "Tableau needs to be more scalable. The performance takes a hit if you have huge data."

What is most valuable?

Tableau is pretty intuitive. It has a great interface, and you can get multiple visualizations. The best thing I like about Tableau is that you don't have to go for creating; it is calculated free. Unlike Power BI, Tableau has create a calculated column with dimension.

Tableau is quite fast and provides connectivity to 75 plus data connections, which is great.

Also, installation and configuration are pretty fast and seamless in Tableau.

In Tableau, it's just the concept of creating one calculated column and one create calculated free. So, it's pretty simple, and it's pretty easy to locate and work on it.

What needs improvement?

I have noticed that Tableau is not very compatible with ClickHouse. There's no direct connection to ClickHouse; you have to set up an ODBC connection.

Tableau's performance takes a hit if you have huge data. The stability and scalability could be improved.

For how long have I used the solution?

I've been working for almost five plus years on Tableau.

What do I think about the stability of the solution?

Tableau's performance takes a hit if you have huge data. So in terms of stability, I feel that Cognos would be more stable because you can import all the metadata and store it in the Framework Manager. Tableau has scope for improvement regarding stability.

What do I think about the scalability of the solution?

Tableau needs to be more scalable. The performance takes a hit if you have huge data. Even if you take an extract and you publish the extract and schedule it to refresh, if the report has multiple tabs, it can take quite a while to go from one tab to another.

We are going to scale the Tableau server so that it can accommodate more processes and can be more process inclusive.

How are customer service and technical support?

We have a Center of Excellence team, and anytime we have an issue, we reach out to them. They then raise an incident or a ticket with Tableau technical support. In the case where we had 1 million rows and the Tableau data was failing to refresh, we shared the log with Tableau Center of Excellence. They came up with the findings that it's more of a database issue and not a Tableau server issue.

How was the initial setup?

Installation and configuration are pretty fast and seamless in Tableau.

What's my experience with pricing, setup cost, and licensing?

In general, if someone is new and wants to learn Tableau, it's around $70 per month.

Which other solutions did I evaluate?

I have experience working with Cognos and Power BI. Compared to Cognos, Tableau and Power BI are pretty fast. Cognos has the concept of Framework Manager where you can build a framework model. Once you build the model, then you have to release the package, and only then is the subset or the package of data available for reporting. Tableau and Power BI eradicate the dependency on a framework model.

With Cognos, installation and configuration wise the setup takes a bit of time. You have to install and configure and then make the data available. After that, you can do reporting. Unlike that, Tableau is very quick; you can just directly connect to Excel or a file on your desktop.

The connectivity, installation, and configuration are pretty fast and seamless in Tableau and Power BI, unlike those in Cognos.

From a license perspective, I think Cognos is the most expensive, then Tableau, and then Power BI.

If I were to rate these solutions on a scale from one to ten, I would rate Power BI at 7 and Cognos at 8.

What other advice do I have?

You can do a lot in Tableau, and on a scale from one to ten, I would rate it at eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Manager at a non-profit with 201-500 employees
Real User
Jun 13, 2021
Easy to use, good interface, but installation could be simplified
Pros and Cons
  • "I have found the solution easy to use and the interface is very good."
  • "I have found the solution easy to use and the interface is very good."
  • "The setup was easy but we are having some problems with the configuration that is taking a long time. We have done some initial tests and some of the delays could be from bandwidth issues. However, the whole installation process should be simplified."
  • "The setup was easy but we are having some problems with the configuration that is taking a long time."

What is most valuable?

I have found the solution easy to use and the interface is very good.

For how long have I used the solution?

I have been using Tableau for two weeks.

What do I think about the stability of the solution?

The solution is stable compared to others solutions.

How was the initial setup?

The setup was easy but we are having some problems with the configuration that is taking a long time. We have done some initial tests and some of the delays could be from bandwidth issues. However, the whole installation process should be simplified.

Which other solutions did I evaluate?

We have evaluated Domo, Microsoft BI, and Qlik, and we have found Tableau is much better.

What other advice do I have?

I would recommend this solution to others.

I rate Tableau a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1585887 - PeerSpot reviewer
Lead Data Architect at a computer software company with 201-500 employees
Real User
May 29, 2021
Stable, easy to use, and almost everything can be done from the front end
Pros and Cons
  • "It is definitely easy to use. It is intuitive, and more or less, everything can be done from the front end. As such, there is no concept of metadata. You can just take data from a database and start building your own stuff, such as OLAP data warehouse. You don't need extensive metadata modeling like Oracle BI."
  • "It is definitely easy to use, it is intuitive, and more or less, everything can be done from the front end."
  • "It should have more integration with different tools and technologies. Its licensing cost should also be improved."
  • "It should have more integration with different tools and technologies. Its licensing cost should also be improved."

What is our primary use case?

It is mainly for reporting purposes. We have our users who are using the desktop, and I, as an admin, provide help and support the backend activities. I don't really develop the reports.

What is most valuable?

It is definitely easy to use. It is intuitive, and more or less, everything can be done from the front end. As such, there is no concept of metadata. You can just take data from a database and start building your own stuff, such as OLAP data warehouse. You don't need extensive metadata modeling like Oracle BI.

What needs improvement?

It should have more integration with different tools and technologies. Its licensing cost should also be improved.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It does manage a good amount of enterprise data, but it is not like Oracle BI or MicroStrategy. They can handle huge volumes of enterprise data. Tableau doesn't have the same efficiency in terms of handling a large amount of enterprise data.

In terms of the number of users, I work for a client, and they have a user base of 14,000.

How are customer service and technical support?

When I get questions or doubts, I just Google them and find the answers. In my one year of experience in working with Tableau, I've not really found out any kind of difficulties. I have also not heard much about any difficulties.

How was the initial setup?

Its installation is straightforward. I have never done it, but I have seen my colleagues do it. I have worked extensively on Oracle BI or OBIEE, and I know how difficult it is. The installation of Tableau is comparatively pretty straightforward.

What about the implementation team?

In terms of the technical team for its deployment and maintenance, we don't need many people. Most of the things, users can do themselves. We only provide the required support and do the admin tasks. 

What's my experience with pricing, setup cost, and licensing?

Its licensing cost should be improved.

What other advice do I have?

I would recommend this solution. It is quite good. It is an upcoming technology, and people are using it quite widely.

I would rate Tableau a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.