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reviewer1108068 - PeerSpot reviewer
Senior Data Analyst at a consultancy with 10,001+ employees
Real User
Jan 13, 2022
Good data handling, and community support, but it's overpriced and the interface needs improvement
Pros and Cons
  • "Data handling, visualizations, and aesthetics of it are the most valuable features."
  • "When compared to Power BI, it is less user-friendly."

What is most valuable?

Data handling, visualizations, and aesthetics of it are the most valuable features.

What needs improvement?

When compared to Power BI, it is less user-friendly.

The interface needs a major overhaul.

For how long have I used the solution?

I have been working with Tableau for eight to ten months.

We are working with the latest version.

What do I think about the stability of the solution?

Tableau is a stable product.

Buyer's Guide
Tableau Enterprise
January 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

There is technical support available, but it is not as comprehensive as Power BI, because obviously, it's a Microsoft product, but you can find some useful information. The community is good, but outside the community, help is scarce.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It is a bit overpriced. They could decrease the price a bit.

When compared to Power BI or Qlik, Tableau is overpriced when you go with creative licenses.

What other advice do I have?

Before implementing Tableau, It would be better if they looked at Power BI instead. They offer everything that Tableau does, but in a much more user-friendly manner, with much more support, and at a lower cost.

I would rate Tableau a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1240239 - PeerSpot reviewer
Business Intelligence at a tech services company with 5,001-10,000 employees
Real User
Jan 13, 2022
Easy to use with great customization capabilities and is a powerful data visualization tool
Pros and Cons
  • "There are already connectors to almost every single major database and service that you can possibly think of."
  • "Maybe the price could be a bit cheaper, especially if you're a personal developer that uses Tableau just to explore smaller data sets and you're not a company or something like that."

What is our primary use case?

I use the solution mainly to monitor the main KPIs and to basically show aggregated numbers of very important metrics and certain business environments. Basically, that's what I use Tableau for.

What is most valuable?

You can basically do anything with it. There's a lot of customizations you can try to explore when using Tableau. You can do a lot of things in Tableau. Even though some things are maybe not as straightforward, there are lots of solutions you can find online. There's a very good community where you can specifically find the answers to any kind of problems that you might have with Tableau. That's what I like about it.

It is easy to use. That said, it makes it possible so that you don't only make, for example, a very simple bar chart. There are lots of different charts that you can make in Tableau. Even though it requires customization and sometimes a lot of googling to find out how to do certain things, that's what makes it powerful. You can basically do everything with Tableau.

In my experience, it is stable enough.

There are already connectors to almost every single major database and service that you can possibly think of.

The installation is very straightforward, very simple.

What needs improvement?

In the last year, I haven't really used Tableau much. Therefore, I don't really know what new features there are currently or if there are fixes or improvements that have occurred in the last year.

Maybe the price could be a bit cheaper, especially if you're a personal developer that uses Tableau just to explore smaller data sets and you're not a company or something like that. Specifically for learning purposes, it could be cheaper. I know there is a student license, however, there could be a cheaper option for people who are maybe just starting to explore data and to use data visualization tools. 

For how long have I used the solution?

I've used the solution for three and a half years. I don't use it in my current work at the moment.

What do I think about the stability of the solution?

The stability is fantastic. There are no bugs or glitches. Its performance is reliable. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

While my understanding is that the solution can scale, since my work basically was project-based, we didn't have a lot of occasions where we had to really scale up in our work. I can't exactly say how good or not good the scalability is. That said, in my personal experience, I didn't have any problems with it.

The users on the solution varied from project to project. Usually, it was in the dozens or so.

How are customer service and support?

I've never contacted technical support in the past. I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

The very first data visualization tool I used was Tableau. Tableau was how I was introduced to the field of data. Before Tableau, I hadn't actually explored any other data visualization tool.

How was the initial setup?

The installation is very straightforward and simple.

The implementation process took at most five minutes. It probably takes longer to download the installer than it is to actually install the file depending on the internet connection.

Typically five to six people were needed for deployment and maintenance tasks. That would depend on the scale of the project, however. 

What about the implementation team?

I was able to handle the implementation myself. I didn't need any assistance from any implementors or consultants.

What's my experience with pricing, setup cost, and licensing?

You do need to pay a licensing fee, however, there aren't any additional costs. 

What other advice do I have?

I was previously a customer and an end-user.

I would recommend the solution to other users and organizations. It's a very powerful data visualization tool.

I would rate the solution at least a nine out of ten. There's always room for improvement, however, in my personal experience, Tableau is up top.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tableau Enterprise
January 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
reviewer1010763 - PeerSpot reviewer
IT Manager of Integration at a non-tech company with 1,001-5,000 employees
Real User
Jan 13, 2022
Easy to use with good reporting and a simple initial setup
Pros and Cons
  • "The solution allows for the possibility for end-users to do their own reporting."
  • "The product needs to allow for better ways to drill down more effectively on the information at hand."

What is our primary use case?

We use the solution for financial, sales, production, quality reports, or dashboards.

How has it helped my organization?

The solution provides our company with easy access to relevant information.

What is most valuable?

The ease of use is its most valuable aspect. 

The solution allows for the possibility for end-users to do their own reporting. They have access to the use of standard dashboards and so on.

The initial setup is pretty easy.

The stability has been good.

What needs improvement?

The product needs to allow for better ways to drill down more effectively on the information at hand. Users should be able to dive into the information in an easier way. Right now, it's a bit too difficult. 

For how long have I used the solution?

We have been using Tableau for about five years.

What do I think about the stability of the solution?

The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

That said, initially we had some performance issues. That has been the biggest issue: performance. Especially in our case, as we are using it as a performance database. However, any initial issues have been solved now.

What do I think about the scalability of the solution?

My understanding is that the solution is scalable. We are currently around 400 users and the roles are typically in finance, sales, marketing, and production.

It's the only tool for certain information, therefore, it's very widely used. We are really, really relying on it and that is growing. We are, during the next six months, closing old reports on the old business VPSH Virus environment. When that is done, this will be the only source of information when it comes to certain financial figures.

How are customer service and support?

I'm not so much involved in the technical support side anymore, however, it has been good once you have gotten access to it.

Which solution did I use previously and why did I switch?

We were using mainly SAP Business Warehouse and also the model solution, however, the biggest solution was based on SAP Business Warehouse and we are replacing that one due to the end of support for that tool.

How was the initial setup?

The initial implementation process was rather straightforward. Yes.

The deployment has been ongoing. The first report to be published was done in about two months or something like that, however, it's an ongoing deployment as we are increasing the information all the time. The use of it is growing from, from month to month.

In terms of maintenance, currently, there are about four persons and their roles are weeding backend development to make sure that we get the data for IT management and the front end development.

What about the implementation team?

We did have some help from a third party. We didn't need much help, however, there was some. Our experience was very good.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about our licensing costs at this time. We have changed license models during the journey.

Which other solutions did I evaluate?

We did evaluate other options. At the end of the day, it came down to the license cost and the ease of use. 

What other advice do I have?

I'm a customer and an end-user.

I don't remember the version number. It could be the latest or the second latest.

I would advise potential new users to make a proper evaluation to make sure that it fits their needs. There might also be other solutions on the market today that they should comply with to make sure that they get the best solution. They should be cautious about how they have, what kind of availability they have to access data from other systems.

Also, it's important to make sure that you have educated the end-users in the proper way.

I'd rate the solution at an eight out of ten overall. There's always room for improvement. Even if it was the most cost-efficient solution at that time, it's still costly, of course, to implement these kinds of tools. I'm also a little bit concerned about if they are a part of Salesforce, what that will mean for us in terms of impact.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1311126 - PeerSpot reviewer
Managing Partner at a tech services company with 51-200 employees
Real User
Jan 10, 2022
Tableau is not just a dashboarding solution, it is also a visual analytics solution
Pros and Cons
  • "One of the most valuable features of Tableau is that it's a visual analytics solution, not just a dashboarding solution. Compared to Power BI, which is a dashboarding solution, there are no limitations with Tableau. For example, when you add a chart or a map to Power BI, it has a 3,000-point limitation. When you try to track your whole vehicle on the map, you only see the first 3,000 rows on the map, and Power BI doesn't tell you which part of the data is shown on the map. But Tableau doesn't have any limitations, which means that you can see five million data points on a map. It starts the project by creating the visuals that directly converts to SQLs. In that way, all the components have no limitations. When we compared Tableau to Power BI, we also found Tableau to be more fancy. Fancy means you can create more visual graphics and more visual dashboards. With Power BI, this isn't so—it's just some tables and some simple charts together. Tableau is more for business users who want to analyze data. Tableau can directly connect the analytics systems, like R or Titan, and get the results in screen, so it's a good solution for analytics scientists. It has some predefined capabilities to understand the data."
  • "Tableau's automatic insight could be improved. It has some predefined capabilities to understand the data, but I think they need more. Customers need more insight automatically from data—they don't want to discover them, they want to get the forecast automatically. The data preparation should also be improved because it's not easy. Tableau tries to focus on the business side, but the backend side has not improved much. They also have an ETS solution, but it's limited."

What is our primary use case?

Tableau is primarily used for analyzing data. It is not just a dashboarding solution, it is also a visual analytics solution, which means that end users can make their own analyses on that product. They can find lots of findings. The product has lots of capabilities that allow the user to focus on data. 

What is most valuable?

One of the most valuable features of Tableau is that it's a visual analytics solution, not just a dashboarding solution. Compared to Power BI, which is a dashboarding solution, there are no limitations with Tableau. For example, when you add a chart or a map to Power BI, it has a 3,000-point limitation. When you try to track your whole vehicle on the map, you only see the first 3,000 rows on the map, and Power BI doesn't tell you which part of the data is shown on the map. But Tableau doesn't have any limitations, which means that you can see five million data points on a map. It starts the project by creating the visuals that directly converts to SQLs. In that way, all the components have no limitations. 

When we compared Tableau to Power BI, we also found Tableau to be more fancy. Fancy means you can create more visual graphics and more visual dashboards. With Power BI, this isn't so—it's just some tables and some simple charts together. 

Tableau is more for business users who want to analyze data. Tableau can directly connect the analytics systems, like R or python, and get the results in screen, so it's a good solution for analytics scientists. It has some predefined capabilities to understand the data. 

What needs improvement?

Tableau's automatic insight could be improved. It has some predefined capabilities to understand the data, but I think they need more. Customers need more insight automatically from data—they don't want to discover them, they want to get the forecast automatically. 

The data preparation should also be improved because it's not easy. 

Tableau tries to focus on the business side, but the backend side has not improved much. They also have an ETS solution, but it's limited. 

For how long have I used the solution?

I have been working with Tableau for four years. 

What do I think about the stability of the solution?

Tableau is stable, but the analytic tools don't distribute. You should subscribe in analytic prospectus. In that way, Power BI or Calique or Tableau uses subscription instead of publication, so if the user should ask something or should want to avail of something, they focus on a report and click on subscribe. In that way, they get the data, so the business case is changing a little. Old products, like Oracle BI or SAP BusinessObjects, have more publication features that these kinds of products don't have. I think Tableau's publication feature needs to be improved. 

What do I think about the scalability of the solution?

Tableau is scalable. 

Which other solutions did I evaluate?

We also evaluated Power BI. We chose Tableau because it is a visual analytics solution, not just a dashboarding solution, so there are no limitations with Tableau. The second reason was because Tableau is more fancy—you can create more visual graphics and visual dashboards. However, Power BI has the advantage on the backend side. It has a huge cloud environment, but Tableau doesn't. 

What other advice do I have?

I rate Tableau an eight out of ten. 

Tableau has a good site named publictableau.com. There are lots of examples and millions of Tableau dashboards already published there. You can download the dashboard and see what's behind it, to analyze it. It's a good chance to create different kinds of dashboards. 

To those considering using Tableau, I would also advise that they understand the infrastructure of Tableau. Tableau uses lots of big data technology inside their product: Elasticsearch, Red Cache, Amazon Apache, etc. I think there are more than 50 different big data technologies inside them. If they know their infrastructure, they should understand the big data technologies also. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Presidente at a consultancy with 1-10 employees
Real User
Jan 9, 2022
The interface is good, it is user-friendly, and it integrates well.
Pros and Cons
  • "It is very easy to implement and to use."
  • "A strict security measure is needed. I believe it is weak in terms of security."

What is our primary use case?

We are not resellers, we are developing in Tableau, and we are implementers.

What is most valuable?

It is very simple to use for the end-user. It is user-friendly.

It integrates well.

The interface is good.

It is very easy to implement and to use.

What needs improvement?

A strict security measure is needed. I believe it is weak in terms of security.

For how long have I used the solution?

We have been using Tableau for three years.

What do I think about the stability of the solution?

Tableau is a stable solution.

What do I think about the scalability of the solution?

The scalability is great.

We have ten users in our organization.

Which solution did I use previously and why did I switch?

We are also experienced in using Oracle OBIEE. We have the same application ruling in both technologies.

How was the initial setup?

We have no issues with the configuration.

We need two people to deploy and maintain the system.

What's my experience with pricing, setup cost, and licensing?

The price could be improved.

Licensing fees are paid on a yearly basis. 

The licensing is by addition, we currently have an administrator and the viewer.

What other advice do I have?

Yes, I would recommend this solution to others who are considering using it.

I would rate Tableau, a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer938061 - PeerSpot reviewer
Sr. Solution Architect at a computer software company with 5,001-10,000 employees
Real User
Nov 19, 2021
Other tools are priced more competitively but this provides all the functionality our clients need
Pros and Cons
  • "Since Tableau is on the cloud, we haven't faced any challenges around scalability."
  • "Other tools are more competitively priced."

What is our primary use case?

Tableau can be helpful for BI reports and data dashboards. For example, say you are getting data from a few systems, and you want to see a consolidated report, like a management report or a transactional report. We use Tableau to build a dashboard using the data that we get.

For how long have I used the solution?

I'm in a pre-sales role, so I don't have a lot of practical hands-on experience with Tableau, but there are experts in my company, and we've been using the solution for more than five years.  
We're consultants. If a customer wants to build a dashboard or run some custom reports using Tableau, we do the engineering part.

What do I think about the stability of the solution?

Performance-wise, Tableau is good but it could always be better. 

What do I think about the scalability of the solution?

Since Tableau is on the cloud, we haven't faced any challenges around scalability. Since I'm not an engineer, I don't know if that scalability comes from the cloud infrastructure or Tableau itself. I can't rate it properly on that front.

How was the initial setup?

The complexity of deploying Tableau generally depends on the size of the project. As far as I know, it takes two or three Tableau engineers for the bigger projects where we're using utilizing them to build a database. 

To clarify, I'm talking about the engineers building the custom solutions for our clients, not consuming them. To construct the Tableau reports or the database we use to generate the reports, we need two or three Tableau engineers and around the same number of database engineers to generate the data or write the scripts required for generating the reports.

What other advice do I have?

I would rate Tableau seven out of 10. Other tools are more competitively priced, but I wouldn't give it a low rating because Tableau still provides the functionality our clients need. I would recommend it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sasa-Vujovic - PeerSpot reviewer
IT Expert in Project Finance in Government of Serbia at a tech services company with 1-10 employees
Real User
Top 5
Oct 17, 2021
Visualization features let you present information insights quickly and practically
Pros and Cons
  • "Tableau's visualization features let you present information insights quickly and practically. So it's something which I prefer with Tableau. In terms of reporting, I have to point out the sheer quality and function of the Tableau server, but the first impression is that it's a great visualization tool."
  • "If you mainly need a tool for BI reporting, it's not the best option. Tableau needs better abilities to generate simple reports, integrate, create databases, and work with data lakes."

What is our primary use case?

I had a case in the dairy industry, and they had about 200 sales agents on the field. They needed some daily reports as well as some dashboards with the standard presentation of their goals and targets. So we prepared some dashboards and Kafka presentations of data collected daily and presented them to the field sales team. We drafted up some information for them about how to proceed with their daily targets. Tableau could visualize the salespeople's progress toward the targets. For example, it can use different colors to signify if the sales team is over or under its target. They can use this graphic to find what they need in their final reports. So if they are under a monthly benchmark, they can break down the graphic presentation, do final reports on a daily level, and find information on each day in the month.

What is most valuable?

Tableau's visualization features let you present information insights quickly and practically. So it's something which I prefer with Tableau. In terms of reporting, I have to point out the sheer quality and function of the Tableau server, but the first impression is that it's a great visualization tool.

What needs improvement?

If you mainly need a tool for BI reporting, it's not the best option. Tableau needs better abilities to generate simple reports, integrate, create databases, and work with data lakes. 

What do I think about the stability of the solution?

I can't recall ever having an issue with Tableau's stability. And also, I'm not sure how often our clients have had to update software or install patches, but I think it's pretty stable. I would consider it moderately to highly stable.

How are customer service and support?

We've used local technical consultants and support in Serbia, so it was pretty good. I can't remember having any problem solving issues during the implementation. And later, during the exportation of this tool, support solved all our issues and incidents in a reasonable time.

Tableau also has a broad user community that's helpful and powerful. When you're using Tableau, you get a knowledge base with a lot of interesting and valuable information. So it's not hard to find some solution that's already prepared for simple presentations, like templates for visualizing reports in a novel way. 

How was the initial setup?

I've used two editions of Tableau. The free edition was very easy to use and set up. The enterprise requires a desktop and the Tableau server, and it's not too complicated. However, it's necessary to have experience and some documentation. So setting up the enterprise version isn't easy for someone who has no experience, but it isn't too complicated overall, either. We had the support of a local company here in Serbia who rebuilt it. They are consultants who specialize in Tableau databases and everything necessary to implement this tool. So I can't remember any problems with the setup. It was relatively easy. They also had to set up the desktops, the Tableau server, and a couple of professional licenses to prepare basic reporting and visualization segments. Lastly, they just have to set up the end-user with everything they need to read the reports and see presentation and visualization.

What's my experience with pricing, setup cost, and licensing?

Tableau's prices are relatively high for our market. I am from Serbia, so many companies in this market don't have the ability to pay for expensive software. My clients are quite satisfied with a lot of Tableau's qualities except for the prices.

What other advice do I have?

I rate Tableau eight out of 10. I would recommend it for companies that have a specific need for a solution with strong visualization capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1690452 - PeerSpot reviewer
Project Manager at a government with 51-200 employees
Real User
Oct 14, 2021
Easy to use, free version available, and stable
Pros and Cons
  • "Tableau is easy to use compared to some other solutions, such as Excel."
  • "There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities."

What is our primary use case?

We were using Tableau for some simple data visualization statistics. Last year because of the pandemic, we collected locations of people who were positive and then tried to put the information on a map and see if we can find any patterns.

What is most valuable?

Tableau is easy to use compared to some other solutions, such as Excel.

What needs improvement?

There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities.

I currently have to use another Tableau solution that allows me to combine different data sources and do the data cleaning. I think they should combine these solutions together.

For how long have I used the solution?

I have been using Tableau for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Tableau has been scalable for what we have used it for. However, we have not used a lot of large data sets at this point.

Which solution did I use previously and why did I switch?

I am from a Oracle database background and I have used Oracle Reports.

What's my experience with pricing, setup cost, and licensing?

I downloaded the solution online for free.

What other advice do I have?

I would recommend others to have a look at Tableau for data visualization.

I rate Tableau an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.