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it_user1754862 - PeerSpot reviewer
Business Intelligence Architect at a tech services company with 201-500 employees
Real User
Jan 16, 2022
Dynamic tool that facilitates the visualization of a broad range of data types
Pros and Cons
  • "Tableau has data relationships that can be applied to a data source which helps build out a directory which is helpful. Data blending has also been valuable to us."
  • "Tableau is a stable solution."
  • "The extraction, transformation and loading of data in Tableau takes a lot of time and we do not have confidence that Tableau is showing all the data we need."

What is our primary use case?

My client was initially using SAP BO as a reporting tool. This client added another entity to their organization and considered using Tableau for reporting purposes. The reason for choosing Tableau is because it is easy to use and we already had some developers with experience using Tableau. We have not done a complete migration from SAP BO to Tableau due to the volume of reporting still in SAP BO which Tableau cannot handle. 

When creating reports for entities with less data, we make use of Tableau. We have trained 10 to 15 developers for this reporting. It took two to three months for them to master reporting in Tableau. 

We use Tableau to create reports based on geographical maps to show the impact of natural hazards on the insurance industry. This solution offered us the flexibility and ability to visualize this type of information. We also use Tableau to host reports which are published on a weekly schedule to certain user groups. 

What is most valuable?

Tableau has data relationships that can be applied to a data source which helps build out a directory which is helpful. Data blending has also been valuable to us.

What needs improvement?

The extraction, transformation and loading of data in Tableau takes a lot of time and we do not have confidence that Tableau is showing all the data we need. This is due to limitations on data extraction which needs to be improved.

We experience user restrictions using Tableau and require a more dynamic setup for extraction of data, configuration of reports and providing access to users. 

Tableau useful for dashboard reporting, however, there are limitation on the number of rows of data you can view in a report. It is for this reason that we use Tableau alongside other reporting solutions. Tableau does not support any HTML coding in the same way Power BI does. 

There is a maximum number of tables we can use in Tableau. This could be improved in a future release.

For how long have I used the solution?

I'm have been working with Tableau for seven years.

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What do I think about the stability of the solution?

Tableau is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

Which solution did I use previously and why did I switch?

We continue to use SAP BusinessObjects Business Intelligence Platform. 

What other advice do I have?

Tableau is a business intelligence tool. It allows you to extract specific insights and analyze data. It comes with many add ons and features including stories and dashboards. Our biggest challenge when using Tableau is the ETL size. It is for this reason we are switching to Power BI. 

I would rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
it_user1752162 - PeerSpot reviewer
Cloud Solution Consultant at a computer software company with 201-500 employees
Consultant
Jan 16, 2022
Beneficial reports, reliable, and superb features
Pros and Cons
  • "I have found Tableau easy to use and the features are superb."
  • "Tableau is difficult to scale because of the cost, which makes it difficult to scale."

What is our primary use case?

I am using Tableau and we use it as a business intelligence tool. We plan to move to the cloud soon.

Our compliance team  has not approved some security policies on the cloud. We are working on it and we have moved some of our data warehouses to Redshift already.

How has it helped my organization?

The solution has helped out organization improve by providing beneficial team reports.

What is most valuable?

I have found Tableau easy to use and the features are superb.

For how long have I used the solution?

I have been using Tableau for approximately two months.

What do I think about the stability of the solution?

Tableau is stable.

What do I think about the scalability of the solution?

Tableau is difficult to scale because of the cost, which makes it difficult to scale.

We have approximately 25 users using this solution in my organization.

Which solution did I use previously and why did I switch?

I have previously used Amazon QuickSight, and Tableau is easier to use.

What's my experience with pricing, setup cost, and licensing?

One of the biggest drawbacks of Tableau is the price, it is expensive. The price should be reduced.

What other advice do I have?

I rate Tableau a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Tableau Enterprise
August 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,924 professionals have used our research since 2012.
it_user1754874 - PeerSpot reviewer
Anonymous at a manufacturing company with 11-50 employees
Real User
Jan 16, 2022
Provides good visibility, dependable and has adequate technical support
Pros and Cons
  • "From my perspective, it enables clients to better understand our data and make better decisions based on that information."
  • "I would look at Tableau's security and performance. I take a long time to process the hundreds of thousands or millions of records that must be processed every day."

What is our primary use case?

We use Tableau, to retract, and for visualizing data.

I primarily use it at my company, but I do some implementation as well, with a teammate.

Tableau is used to visualize analyzed data for our customers.

What is most valuable?

From my perspective, it enables clients to better understand our data and make better decisions based on that information.

What needs improvement?

I would look at Tableau's security and performance. I take a long time to process the hundreds of thousands or millions of records that must be processed every day. I am hoping that it can be improved very soon.

For how long have I used the solution?

I have been working with Tableau for the last three years.

What do I think about the stability of the solution?

Tableau is a stable product.

How are customer service and support?

I would say that the technical support is adequate. We are unsatisfied with the support because every time we have a new problem, it will go to tier 1, and the tier 1 will take several days to reply to us, and then the result is not very satisfying, as we are still stuck with the problem. It is then escalated to tier 2, or sometimes tier 3, which can take about two or three weeks, as an estimated length.

Definitely, technical support could be improved.

Which solution did I use previously and why did I switch?

In a previous company, I worked with IBM Cognos to focus on data, for instruction saving and loading that data in a very efficient way.

I also use other types of data extraction, such as Vanilla. It's a new software from France that is being used by a number of non-government organizations to restore data.

How was the initial setup?

The initial setup is quite complex.

What about the implementation team?

We completed the setup ourselves.

What other advice do I have?

I recommend that they install it using a virtual machine or Docker first, as they may encounter issues with other projects if they are running on the same server.

I would rate Tableau an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1108068 - PeerSpot reviewer
Senior Data Analyst at a consultancy with 10,001+ employees
Real User
Jan 13, 2022
Good data handling, and community support, but it's overpriced and the interface needs improvement
Pros and Cons
  • "Data handling, visualizations, and aesthetics of it are the most valuable features."
  • "When compared to Power BI, it is less user-friendly."

What is most valuable?

Data handling, visualizations, and aesthetics of it are the most valuable features.

What needs improvement?

When compared to Power BI, it is less user-friendly.

The interface needs a major overhaul.

For how long have I used the solution?

I have been working with Tableau for eight to ten months.

We are working with the latest version.

What do I think about the stability of the solution?

Tableau is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

There is technical support available, but it is not as comprehensive as Power BI, because obviously, it's a Microsoft product, but you can find some useful information. The community is good, but outside the community, help is scarce.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It is a bit overpriced. They could decrease the price a bit.

When compared to Power BI or Qlik, Tableau is overpriced when you go with creative licenses.

What other advice do I have?

Before implementing Tableau, It would be better if they looked at Power BI instead. They offer everything that Tableau does, but in a much more user-friendly manner, with much more support, and at a lower cost.

I would rate Tableau a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1240239 - PeerSpot reviewer
Business Intelligence at a tech services company with 5,001-10,000 employees
Real User
Jan 13, 2022
Easy to use with great customization capabilities and is a powerful data visualization tool
Pros and Cons
  • "There are already connectors to almost every single major database and service that you can possibly think of."
  • "It's a very powerful data visualization tool."
  • "Maybe the price could be a bit cheaper, especially if you're a personal developer that uses Tableau just to explore smaller data sets and you're not a company or something like that."

What is our primary use case?

I use the solution mainly to monitor the main KPIs and to basically show aggregated numbers of very important metrics and certain business environments. Basically, that's what I use Tableau for.

What is most valuable?

You can basically do anything with it. There's a lot of customizations you can try to explore when using Tableau. You can do a lot of things in Tableau. Even though some things are maybe not as straightforward, there are lots of solutions you can find online. There's a very good community where you can specifically find the answers to any kind of problems that you might have with Tableau. That's what I like about it.

It is easy to use. That said, it makes it possible so that you don't only make, for example, a very simple bar chart. There are lots of different charts that you can make in Tableau. Even though it requires customization and sometimes a lot of googling to find out how to do certain things, that's what makes it powerful. You can basically do everything with Tableau.

In my experience, it is stable enough.

There are already connectors to almost every single major database and service that you can possibly think of.

The installation is very straightforward, very simple.

What needs improvement?

In the last year, I haven't really used Tableau much. Therefore, I don't really know what new features there are currently or if there are fixes or improvements that have occurred in the last year.

Maybe the price could be a bit cheaper, especially if you're a personal developer that uses Tableau just to explore smaller data sets and you're not a company or something like that. Specifically for learning purposes, it could be cheaper. I know there is a student license, however, there could be a cheaper option for people who are maybe just starting to explore data and to use data visualization tools. 

For how long have I used the solution?

I've used the solution for three and a half years. I don't use it in my current work at the moment.

What do I think about the stability of the solution?

The stability is fantastic. There are no bugs or glitches. Its performance is reliable. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

While my understanding is that the solution can scale, since my work basically was project-based, we didn't have a lot of occasions where we had to really scale up in our work. I can't exactly say how good or not good the scalability is. That said, in my personal experience, I didn't have any problems with it.

The users on the solution varied from project to project. Usually, it was in the dozens or so.

How are customer service and support?

I've never contacted technical support in the past. I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

The very first data visualization tool I used was Tableau. Tableau was how I was introduced to the field of data. Before Tableau, I hadn't actually explored any other data visualization tool.

How was the initial setup?

The installation is very straightforward and simple.

The implementation process took at most five minutes. It probably takes longer to download the installer than it is to actually install the file depending on the internet connection.

Typically five to six people were needed for deployment and maintenance tasks. That would depend on the scale of the project, however. 

What about the implementation team?

I was able to handle the implementation myself. I didn't need any assistance from any implementors or consultants.

What's my experience with pricing, setup cost, and licensing?

You do need to pay a licensing fee, however, there aren't any additional costs. 

What other advice do I have?

I was previously a customer and an end-user.

I would recommend the solution to other users and organizations. It's a very powerful data visualization tool.

I would rate the solution at least a nine out of ten. There's always room for improvement, however, in my personal experience, Tableau is up top.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Presidente at EDR
Real User
Jan 9, 2022
The interface is good, it is user-friendly, and it integrates well.
Pros and Cons
  • "It is very easy to implement and to use."
  • "It is very simple to use for the end-user."
  • "A strict security measure is needed. I believe it is weak in terms of security."

What is our primary use case?

We are not resellers, we are developing in Tableau, and we are implementers.

What is most valuable?

It is very simple to use for the end-user. It is user-friendly.

It integrates well.

The interface is good.

It is very easy to implement and to use.

What needs improvement?

A strict security measure is needed. I believe it is weak in terms of security.

For how long have I used the solution?

We have been using Tableau for three years.

What do I think about the stability of the solution?

Tableau is a stable solution.

What do I think about the scalability of the solution?

The scalability is great.

We have ten users in our organization.

Which solution did I use previously and why did I switch?

We are also experienced in using Oracle OBIEE. We have the same application ruling in both technologies.

How was the initial setup?

We have no issues with the configuration.

We need two people to deploy and maintain the system.

What's my experience with pricing, setup cost, and licensing?

The price could be improved.

Licensing fees are paid on a yearly basis. 

The licensing is by addition, we currently have an administrator and the viewer.

What other advice do I have?

Yes, I would recommend this solution to others who are considering using it.

I would rate Tableau, a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer938061 - PeerSpot reviewer
Sr. Solution Architect at a computer software company with 5,001-10,000 employees
Real User
Nov 19, 2021
Other tools are priced more competitively but this provides all the functionality our clients need
Pros and Cons
  • "Since Tableau is on the cloud, we haven't faced any challenges around scalability."
  • "Tableau can be helpful for BI reports and data dashboards, for example when you are getting data from a few systems and want to see a consolidated report like a management report or a transactional report."
  • "Other tools are more competitively priced."
  • "Performance-wise, Tableau is good but it could always be better."

What is our primary use case?

Tableau can be helpful for BI reports and data dashboards. For example, say you are getting data from a few systems, and you want to see a consolidated report, like a management report or a transactional report. We use Tableau to build a dashboard using the data that we get.

For how long have I used the solution?

I'm in a pre-sales role, so I don't have a lot of practical hands-on experience with Tableau, but there are experts in my company, and we've been using the solution for more than five years.  
We're consultants. If a customer wants to build a dashboard or run some custom reports using Tableau, we do the engineering part.

What do I think about the stability of the solution?

Performance-wise, Tableau is good but it could always be better. 

What do I think about the scalability of the solution?

Since Tableau is on the cloud, we haven't faced any challenges around scalability. Since I'm not an engineer, I don't know if that scalability comes from the cloud infrastructure or Tableau itself. I can't rate it properly on that front.

How was the initial setup?

The complexity of deploying Tableau generally depends on the size of the project. As far as I know, it takes two or three Tableau engineers for the bigger projects where we're using utilizing them to build a database. 

To clarify, I'm talking about the engineers building the custom solutions for our clients, not consuming them. To construct the Tableau reports or the database we use to generate the reports, we need two or three Tableau engineers and around the same number of database engineers to generate the data or write the scripts required for generating the reports.

What other advice do I have?

I would rate Tableau seven out of 10. Other tools are more competitively priced, but I wouldn't give it a low rating because Tableau still provides the functionality our clients need. I would recommend it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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it_user1690452 - PeerSpot reviewer
Project Manager at a government with 51-200 employees
Real User
Oct 14, 2021
Easy to use, free version available, and stable
Pros and Cons
  • "Tableau is easy to use compared to some other solutions, such as Excel."
  • "There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities."

What is our primary use case?

We were using Tableau for some simple data visualization statistics. Last year because of the pandemic, we collected locations of people who were positive and then tried to put the information on a map and see if we can find any patterns.

What is most valuable?

Tableau is easy to use compared to some other solutions, such as Excel.

What needs improvement?

There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities.

I currently have to use another Tableau solution that allows me to combine different data sources and do the data cleaning. I think they should combine these solutions together.

For how long have I used the solution?

I have been using Tableau for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Tableau has been scalable for what we have used it for. However, we have not used a lot of large data sets at this point.

Which solution did I use previously and why did I switch?

I am from a Oracle database background and I have used Oracle Reports.

What's my experience with pricing, setup cost, and licensing?

I downloaded the solution online for free.

What other advice do I have?

I would recommend others to have a look at Tableau for data visualization.

I rate Tableau an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1645335 - PeerSpot reviewer
Director of Product Management at a computer software company with 11-50 employees
Real User
Oct 10, 2021
Scalable and offers good filtering but lacks deeper trend analysis capabilities
Pros and Cons
  • "You are able to see and follow trends."
  • "Overall, the solution is pretty good, and you can do a lot of filtering from the dashboard, and you are able to see and follow trends."
  • "What is happening, with so many tools coming up in the market, is that people have to continuously get educated in order to use some of the more advanced features."
  • "Right now, Tableau is not so good at providing that extra bit of insight."

What is our primary use case?

The solution is primarily used for analysis purposes. I use it quite a lot. 

What is most valuable?

Overall, the solution is pretty good.

You can do a lot of filtering from the dashboard. 

You are able to see and follow trends.

The scalability of the solution is very good.

What needs improvement?

There is a lot more that can be done with Tableau than what is actually happening within Juniper. The company is not getting the answers to the questions directly from the Tableau database, for example. Of course, Tableau can be extended to answer those questions. 

What is happening, with so many tools coming up in the market, is that people have to continuously get educated in order to use some of the more advanced features. What's happening with Tableau is that, except for the dashboard view and all the filtering and that's happening from a dashboard perspective, it doesn't seem to be very good in making me understand the trend insights. For example, if I saw that the average sales price for Product A was lower than the average sales price for Product B, I'm not saying that B is inferior to A or anything. I'm just noting what I found and I cannot give more details. It doesn't go deeper into the analysis. I'd like more analysis to better understand what a trend might mean, and not just a report that a trend is happening. Right now, Tableau is not so good at providing that extra bit of insight.

What happens is Tableau data is used very often. From the quarterly business reviews, et cetera, the executives have direct access to the Tableau dashboard. More than anything else, they're able to do all this filtering. They could probably improve the user interface response times. When it comes to slicing and dicing of data viewing the results, it needs to be just easier in general as executives are using it and looking at it, and they are not very technical. 

When executives look at the Tableau dashboard, they want to know why, for example, Product A bringing in less than Product B. Those kinds of key questions, which come from executives for reviewing the Tableau data need to be addressed and in a simple to understand way. I think Tableau has to work a little more in terms of the business insights aspect of it, where it communicates to the user and answers their questions. That intelligence part needs to be developed in Tableau. 

Something great would be, if, for example, like in Google, if you asked a question, it could feed you back potential information. I don't want to compare everything to Google, however, it's so easy to find the answers you need in the way Google is set up. If Tableau could do something similar to showcase answers to questions, that would be ideal. It needs some sort of smart dashboard. 

What do I think about the scalability of the solution?

I've found the scalability to be quite good. If a user needs to expand it, they can do so. 

Which solution did I use previously and why did I switch?

I also have used Teradata previously. 

The front-end of Teradata is not so well used and therefore I cannot talk about it much, however, the dashboard is pretty good. Much like Google, which uses ML and AI to help answer questions, both solutions could benefit from extracting intelligence to answer questions. 

What other advice do I have?

I'm simply an end-user of the product. I don't have a business relationship with Tableau.

I'd rate the solution at a seven out of ten. I'd like to talk to a Tableau product manager about the solution and describe how I would like the solution to work, especially around deeper analysis.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer843948 - PeerSpot reviewer
Subject Matter Expert, IT Operations Management, CS Professor at a educational organization with 501-1,000 employees
Real User
Oct 6, 2021
Good data visualization features like heat maps and story boards
Pros and Cons
  • "I like Tableau's heat maps and the storyboard; you can create data stories and tons of visuals with it, and it goes together really well, and Tableau lets you manipulate the data in various ways."
  • "The price of Tableau is too high."

What is our primary use case?

I'm a computer science professor and I teach analytics. We use Tableau to teach students how to develop visualizations of data sets.

What is most valuable?

I like Tableau's heat maps and the storyboard. You can create data stories and tons of visuals with it, and it goes together really well. Tableau lets you manipulate the data in various ways. But since we are teaching, we have to accommodate the needs of the students. Often, we have to go back to basic stuff like Excel because that is what the students will be working with at whatever jobs they get. So we try to use the type of tools that their workplace will offer. We know Excel is widely used and Tableau is not.

For how long have I used the solution?

I've been working with Tableau for about half a year or so.

What do I think about the scalability of the solution?

It's an individual solution so it works on as many desktops as you can download it to.

Which solution did I use previously and why did I switch?

We were using Azure, but we're trying to get away from that because Microsoft is very expensive. We're trying to keep our expenses down while trying to find some decent products. 

How was the initial setup?

Setting up Tableau is straightforward. You just can download it and set it up on your system in five minutes.

What's my experience with pricing, setup cost, and licensing?

The price of Tableau is too high.

What other advice do I have?

I rate Tableau eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.