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Theresa McLaughlin - PeerSpot reviewer
Senior Capacity Planner at a financial services firm with 10,001+ employees
Real User
Top 20
Apr 26, 2021
A stable and mature product that provides good data visualizations and is useful for analyzing different sets of data
Pros and Cons
  • "The data visualization piece is most valuable. We do ad-hoc analysis or one-time shot things, but there are things that we have to track every single day. When our management and our customers want to see how things are changing, the dashboarding provides that information. Tableau is key in providing that data on a refresh basis. We use a data blending tool that pumps the data into Tableau, and we just schedule it to run every single day. So, the automation of the data and being able to present it to people who are interested are the most valuable features."
  • "Its price is a concern. It is more expensive than Power BI. The other thing that I never liked about Tableau is its ability to handle large sets of data. To present the data in the dashboards, we have to stage it up exactly like it is going to come into the dashboard. We use another tool called Alteryx that does that for us. So, we manipulate the data, get it staged, and then push it into Tableau. Tableau is terrible at handling large data sets, and we knew right away that we couldn't use Tableau to do data manipulation."

What is our primary use case?

We do tons of data analysis for the organization to try to plan for resources that are needed in the infrastructure, specifically servers, storage, and that kind of stuff.

There are about 30,000 devices that we have to manage. We need to make sure that we have what we need for our internal customers, which is a really tough task unless you can analyze data every single day. We look for all sorts of anomalies about how the devices are functioning or how they are growing in consumption. We pull up about 1.1 billion rows of information every single day about what they're doing, and then we've got to take that mountain of data and pick out what we are concerned about. Tableau is key in providing that information to our internal customers and just analyzing different sets of data, such as the asset data and the consumption data. It is just data analysis all day long. That's basically what we do.

What is most valuable?

The data visualization piece is most valuable. We do ad-hoc analysis or one-time shot things, but there are things that we have to track every single day. When our management and our customers want to see how things are changing, the dashboarding provides that information. Tableau is key in providing that data on a refresh basis. We use a data blending tool that pumps the data into Tableau, and we just schedule it to run every single day. So, the automation of the data and being able to present it to people who are interested are the most valuable features.

What needs improvement?

Its price is a concern. It is more expensive than Power BI. The other thing that I never liked about Tableau is its ability to handle large sets of data. To present the data in the dashboards, we have to stage it up exactly like it is going to come into the dashboard. We use another tool called Alteryx that does that for us. So, we manipulate the data, get it staged, and then push it into Tableau. Tableau is terrible at handling large data sets, and we knew right away that we couldn't use Tableau to do data manipulation.

For how long have I used the solution?

I have been using this solution for ten years.

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Tableau Enterprise
January 2026
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What do I think about the stability of the solution?

It is a stable and mature product.

What do I think about the scalability of the solution?

It is able to scale to the user base that we have, but pulling large sets of data into the dashboard can be problematic. You have to reduce the data to only what you're going to present, and that's it. Otherwise, it is unusable in my opinion.

We've got hundreds of users on the product. When I came to this organization about five years ago, Tableau was fairly new, but it grew very quickly. Initially, only I and a couple of other people were using it, but now the user base has grown significantly.

How are customer service and support?

Their support is good. They provide good training and all sorts of stuff.

How was the initial setup?

We have a whole group that manages that. We don't get involved in it. We just ask for it to be installed and available, and they support it.

What's my experience with pricing, setup cost, and licensing?

Its price is a concern. It is more expensive than Power BI. My guess would be that it is $1000 or less per year.

We might go for Power BI in the future because of its umbrella with Microsoft licensing. It is much cheaper for us to use Power BI, and some folks will go in that direction because they don't want to pay the higher license.

What other advice do I have?

I would recommend getting Tableau to help with the training because there is a learning curve with it. Make sure the training piece is in place, and your account rep provides resources to get people started because it does take a little bit of training to get proficient at it.

I would rate Tableau an eight out of ten. It is not perfect, but it does the job for us.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Syed Fahad Anwar - PeerSpot reviewer
Principal System Developer at a government with 51-200 employees
Real User
Top 5Leaderboard
Sep 16, 2024
Substantial amount of customization available, stable, and scalable
Pros and Cons
  • "The solution has a lot of customization when comparing to Microsoft BI."
  • "The customization requires a lot of effort and should be simplified. The performance could be better."

What is our primary use case?

We use Tableau for the all kind of dashboards.

How has it helped my organization?

Tableau as a BI solution provides a platform to develop user-friendly, story telling dashboards, which provide insights to help management take decisions.

What is most valuable?

The solution has a lot of customization when comparing to Microsoft BI.

What needs improvement?

The customization requires a lot of effort and should be simplified. The performance could be better. When comparing the performance of Tableau to other solutions, such as Microsoft BI, they are not as good.

For how long have I used the solution?

I have been using Tableau for approximately four years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Tableau has good scaling capabilities.

We have approximately 30 to 40 users using this solution in my organization.

How are customer service and support?

The support is good for Tableau. However, if we ask for a certain feature they will not entertain us, unless other customers are also asking for the same feature.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously were using Microsoft BI and we switched to Tableau because of the increased level of customization it provides. Microstrategy can also be a considerable alternative.

How was the initial setup?

The installation is complicated and took us approximately four hours.

What about the implementation team?

It would be best to use an integrator or other professional assistance for the implementation.

We have approximately two engineers that handle the maintenance of the solution.

What was our ROI?

Our management can take decisions based on insights provided by Tableau, which are smart and help us reduce costs and data issues.

What's my experience with pricing, setup cost, and licensing?

There is a license for the use of this solution and it is on a per-user basis. The server is free but the users you have to pay for.

Which other solutions did I evaluate?

We performed a POC before going with Tableau, we tried Power BI because Power BI is competing against tableau. But to use Power BI at its full potential, you need the Power BI cloud edition, which our organization cannot go with. So the obvious choice was to go with Tableau.

What other advice do I have?

Tableau is very good, but customers have to understand the requirements of hardware and software the way Tableau works. If they have some requirements that Tableau cannot meet, they will understand how to do it in an alternate way.

I rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tableau Enterprise
January 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Aruna  Basnayake - PeerSpot reviewer
AGM - Digital Engineering & Strategic Solutions at a computer software company with 11-50 employees
Reseller
Jul 26, 2023
Scalable platform with a straightforward initial setup process
Pros and Cons
  • "Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards."
  • "There should be stronger data modules for the platform."

What is our primary use case?

Our clients from different industries use Tableau for data visualization purposes. 

What is most valuable?

Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards. It stands out in handling and utilizing data compared to other products like Oracle BI.

What needs improvement?

There should be stronger data modules for the platform.

For how long have I used the solution?

We have been using Tableau for the past one and a half years.

What do I think about the stability of the solution?

The platform is relatively stable. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

The platform is highly scalable. I have five clients, and the total number of users across all clients is around 300 to 400. I rate its scalability an eight out of ten.

How are customer service and support?

The platform's technical support services require improvement. There should be enough support during the deployment.

How would you rate customer service and support?

Neutral

How was the initial setup?

The platform is deployed on the cloud and on-premises. Its initial setup is straightforward. It took about an hour or two to deploy. I rate the setup process as a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing of Tableau should be better to remain competitive in the market, especially when compared to alternatives like Power BI. By adjusting the pricing, it can appeal to a broader range of markets and attract more customers.

What other advice do I have?

I rate the platform an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
PeerSpot user
Global Data Architecture and Data Science Director at a non-profit with 11-50 employees
Real User
ModeratorTop 10
Sep 5, 2022
A flexible and easy-to-learn solution with excellent visualizations, good design, and a community version
Pros and Cons
  • "Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good. It is a very good tool, and it basically brings life into data with good design. We have been creating a lot of interactive visualizations and dashboards. It has a public version. There are public communities from where you can get a lot of examples for practice."
  • "Its price should be improved. Its price is much higher than Power BI and QlikView. Programming is not easy on Tableau. For programming, you have to have a separate model. They should include programming directly on the web portion of the Tableau desktop so that people can write Python or JavaScript code for customizations instead of using a different model. Currently, Tableau Data Prep is a separate application that you have to purchase. It would be helpful if they can include Tableau Data Prep and programming languages such as R, Python in the next version. Tableau Public, which is a community version, doesn't allow you to save your work on your desktop. They should allow it. Currently, you can only upload it in the community."

What is our primary use case?

I have used Tableau in the past with other clients for enterprise-level data visualization for financial and manufacturing industries. I have also used it for documents dashboard and different kinds of KPI visualizations. I'm currently using it for academic purposes. In my current organization, we are not using Tableau. We are using Power BI.

What is most valuable?

Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good. It is a very good tool, and it basically brings life into data with good design. We have been creating a lot of interactive visualizations and dashboards.

It has a public version. There are public communities from where you can get a lot of examples for practice.

What needs improvement?

Its price should be improved. Its price is much higher than Power BI and QlikView.

Programming is not easy on Tableau. For programming, you have to have a separate model. They should include programming directly on the web portion of the Tableau desktop so that people can write Python or JavaScript code for customizations instead of using a different model. Currently, Tableau Data Prep is a separate application that you have to purchase. It would be helpful if they can include Tableau Data Prep and programming languages such as R, Python in the next version.

Tableau Public, which is a community version, doesn't allow you to save your work on your desktop. They should allow it. Currently, you can only upload it in the community.

For how long have I used the solution?

I've been using Tableau for almost eight or nine years.

What do I think about the stability of the solution?

It is very stable. 

What do I think about the scalability of the solution?

It is scalable. They have a cloud version, and you can implement it on the cloud.

How are customer service and support?

Their technical support is good. Our own IT can also manage it, and I can also get support from Tableau.

Which solution did I use previously and why did I switch?

We also use Dimension, Power BI, and QlikViewDomo is also there, but Domo is a little bit more expensive. Microstrategy is also a little bit more expensive, and it has different media storage.

How was the initial setup?

Its installation is straightforward. It is a one-click installation. 

What about the implementation team?

I installed it myself on my laptop.

What's my experience with pricing, setup cost, and licensing?

Its price is higher than Power BI and QlikView. Tableau costs around $70 per user per month, whereas Power BI is around $8 to $9. QlikView is around $30. 

Tableau has various prices for various models such as Creator, Designer. 

What other advice do I have?

I would recommend this solution if you do not have budget constraints. It is a very good solution with excellent visualizations. I plan to keep using it for academic purposes.

I would rate Tableau a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Steve-Jose - PeerSpot reviewer
Senior Research Analyst at a consultancy with 1,001-5,000 employees
Real User
Mar 31, 2022
Allows me to connect to an Excel sheet to create a visualization, and comes with a free version that is helpful in developing data visualization skills
Pros and Cons
  • "The feature that is currently most valuable is the import feature where I can link to an Excel data source. I'm not using it with any other data source, such as SQL Server. I directly link it to an Excel sheet, and if I change anything in that Excel sheet, the changed data immediately gets reflected in the virtualization. This is something that is very convenient for me as of now."
  • "Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation."

What is our primary use case?

I am using it for my personal use. I'm using Tableau Public. It is a downloadable version. I downloaded it to my system and installed it.

What is most valuable?

The feature that is currently most valuable is the import feature where I can link to an Excel data source. I'm not using it with any other data source, such as SQL Server. I directly link it to an Excel sheet, and if I change anything in that Excel sheet, the changed data immediately gets reflected in the virtualization. This is something that is very convenient for me as of now.

What needs improvement?

Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation.

There are a couple of features that are only available in the cloud version, and I would like to see them in the hosted version. We can only use them in a demo or temporary account for 10 or 15 days, but I would love to see those features in the hosted version that I am using, which is Tableau Public.

For how long have I used the solution?

I have been using Tableau for almost one and a half years. 

What do I think about the stability of the solution?

It is stable, but at times, I have seen that it doesn't work for certain datasets. If the data is not correctly sanitized, there are chances that you would end up having no visualization at all, even after spending a lot of time. So, sanitization is a must in Tableau as of now. Other than that, I've not seen anything else. There are no bugs, but if the data is not sanitized, you will not get any visualization. That is a problem. 

What do I think about the scalability of the solution?

It is pretty scalable. There is no doubt about it. In the cloud version, a live data source can also be integrated. So, it seems pretty scalable, but I've not tested how scalable that version is.

How are customer service and support?

I don't have any experience with their technical support. Whatever I've learned to date is from online resources such as YouTube and my personal sources. I've not contacted Tableau support.

How was the initial setup?

Its initial setup is quite straightforward. It took me a while to understand that this version is also available for free for users like me who want to understand the data visualization part, but its installation is pretty easy.

What's my experience with pricing, setup cost, and licensing?

I'm using Tableau Public, which is free.

Which other solutions did I evaluate?

I compared it with QlikView, which is a leading data visualization tool, but because I had heard a lot about Tableau and I had seen that there is a lot of scope in the market to get hired, I decided to go ahead with Tableau. 

What other advice do I have?

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Intelligence Analyst at a government with 10,001+ employees
Real User
Mar 12, 2022
User-friendly, useful report publishing, and trial version available
Pros and Cons
  • "Tableau's most valuable features are user-friendliness and have a connection between multiple source systems. You can publish a report by using Tableau Public and there you can make your data online, not only batches of data, you can use it as an online analytical tool."
  • "There are more than a powerful tool in the market, such as Microsoft BI."

What is our primary use case?

I have used Tableau to generate visualizations to calculate system trend analysis for business. 

How has it helped my organization?

Tableau has been very helpful to give a high level of insight into our business.

What is most valuable?

Tableau's most valuable features are user-friendliness and have a connection between multiple source systems. You can publish a report by using Tableau Public and there you can make your data online, not only batches of data, you can use it as an online analytical tool.

What needs improvement?

There are more than a powerful tool in the market, such as Microsoft BI.

For how long have I used the solution?

I have used Tableau within the last 12 months.

What do I think about the stability of the solution?

Tableau is a stable solution.

What do I think about the scalability of the solution?

I have found Tableau to be scalable.

I would recommend this solution for large enterprises.

How are customer service and support?

I have not contacted technical support. However, after reading many reviews others have found the support to be good.

How was the initial setup?

The setup and deployment of Tableau are very easy. I did not have a problem.

What's my experience with pricing, setup cost, and licensing?

The price of Tableau could improve. The license is too expensive. 

There is a 14-day trial version available to those who want to try it.

What other advice do I have?

I would recommend Tableau, but if any organization wants to use it, they can see if the solution fits their business requirement. There is a very competitors market and with a low price. Those wanting to use this solution need to study the requirements to know which repository to use.

I rate Tableau a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nicolas MRSIC - PeerSpot reviewer
Responsible for Domaine Applicatif at a media company with 1,001-5,000 employees
Real User
Feb 20, 2022
The solution has a very dynamic evolution with its updates
Pros and Cons
  • "Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution."
  • "The user story model is the most deceptive part of Tableau. It is a big marketing option, however, the reality is that it is not enough."

What is our primary use case?

We can do many things with Tableau. I only use it for simple cases, but you can do many things with the device.

What is most valuable?

Tableau makes changes frequently. Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution.

What needs improvement?

The user story model is the most deceptive part of Tableau. It is a big marketing option, however, the reality is that it is not enough.

For how long have I used the solution?

I have been using Tableau for two years.

What do I think about the stability of the solution?

Tableau is a good product. 

What other advice do I have?

The advice I would give to someone looking to use Tableau would be to get prepared.

I use Tableau for BI and business subject, I would rate it a 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder and CEO at a consultancy with 11-50 employees
Real User
Jan 18, 2022
User-friendly and flexible with a good interface
Pros and Cons
  • "The ability of filtering and segmentation of the data makes it very flexible compared to other tools."
  • "I would like to have the product be more flexible in terms of creating online shared dashboards."

What is our primary use case?

We primarily use the solution for data visualization and data analytics. I normally use it for analyzing data from social media, for social media analytics, mainly Twitter and data from the Twitter API. I use it to analyze what is being said on social media and also to look at the interaction on social media on specific topics. 

I also use it for educational purposes. I analyze the data from student information systems to check about their student progress and provide visualizations about this data.

I create a lot of dashboards, mainly using these tools. 

How has it helped my organization?

Tableau helped our organization to provide our ckients organizations with cloud-based  Data Analytics service. Through using the Tableau's anilities in the field of Data Analytics, and Data Preperation & Transformation, and Data Visualization
we collect, cleanse, transform client’s data and discover insights and patterns in this data. Using Tableau, we help our ckients to improve the way data is utilized to support the decision-making process, enhance strategy implementation, and apply KPI monitoring within the business process. Tableau helped us to provide our clients with data driven decision making power through utilizing high quality  data analytics and vizualization so that they can continue to comply with the standards and best practices in teir field of business.

What is most valuable?

The solution is very flexible. The ability of filtering and segmentation of the data makes it very flexible compared to other tools.

The ease of use is great. It's a good platform from an ease of use point of view. It's easy to use and easy to learn. The learning curve is not difficult to grasp. 

The user interface is very friendly. The onscreen help, and also the resources that Tableau provides, including training videos, a support website, and knowledge base, are very helpful. 

I use the Tableau training portal and I found it very enlightening. It provided me with online training and certifications. I use it mostly for strengthening my abilities in Tableau.  

I like the way it integrates with multiple data sources. The data blending aspect of Tableau, in which I can blend and merge data from multiple sources, is great. I found that the things that I was doing previously, such as using SQL or other tools over the course of hours I can do in Tableau within minutes. Instead of doing my job using SQL with multiple queries and instructions, now I can do it in Tableau in minutes.

Its ability to handle large amounts of data is very important. 

The initial setup is easy.

What needs improvement?

I would like to have the product be more flexible in terms of creating online shared dashboards. When I need to publish a public dashboard, I use Tableau Public. However, I don't find it flexible compared to Tableau Online, which is the paid version. Tableau Public is a free Tableau portal in which I can publish my data, however, Tableau Public doesn't provide the flexibility that I find in Tableau Online. If we compare this with other tools, such as Zoho Analytics, for example, publishing web-based shared dashboards is more flexible, in terms of publishing web-based shared dashboards.

If they can add the feature of machine learning and the predictive analysis to Tableau, it would be very helpful. After Salesforce acquired Tableau, they have been merging Salesforce with Tableau, in terms of machine learning. That said, in this case, I need to use two products - Salesforce and Tableau. I want to have the Einstein tool, which is available now in Salesforce, be integrated into Tableau, so I don't have to use Salesforce for machine learning, to use the Einstein tool, and I can use Tableau for the product. If the Einstein tool for machine learning is integrated into Tableau, that would be very good for us.

For how long have I used the solution?

I've used the solution for around four years. 

What do I think about the stability of the solution?

The stability has been good. In general usage cases, it's reliable andhere are no bugs or glitches. It doesn't crash or freeze. But we face some stability (crash or freezsing) and performance (slowness) issue with large datasets especially when we export our Tableau visualization to Tableau Public.

What do I think about the scalability of the solution?

Basically, I'm the one using it. However, others consume what I make. I create the dashboard, I create the analytics, and I give my analytics as a shared dashboard or as reports to the decision-makers and other employees. Normally they consume what I do, however, for the creation of dashboards, creation of analytics, I do the job. I'm the main user in that sense. 

It's very scalable, especially if you choose the online option.

How are customer service and support?

Technical support has been great.

How was the initial setup?

The implementation process is not difficult. It's very easy. When I use Tableau Online, it is given as software as a service, which means I don't need to deploy anything. I just give the username and password, and I use it directly without any issue. For the Tableau Desktop, I need to install the software. It's a very normal installation and happens without any issue.

What about the implementation team?

We handled the implementation process ourselves. It's pretty easy. therefore, we didn't need outside assistance. 

What was our ROI?

The return on investment from Tableau is very high.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very good. We find it much cheaper than other options.

What other advice do I have?

I'm just a customer and an end-user. I have tried several times to have a partnership with Tableau, however, it seems a little bit difficult getting the partnership. This is maybe a negative aspect in terms of having a partnership program. It's not easy to have a partnership or a fellowship relationship with Tableau.

I'm using Tableau Online, as software as a service, and I'm also using Tableau Desktop. I use it on my machine.

I really recommend it for any organization that wants to have data visualization with a tight budget.

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.