Our clients from different industries use Tableau for data visualization purposes.
AGM - Digital Engineering & Strategic Solutions at DMS Software Technologies (Pvt) Ltd.
Scalable platform with a straightforward initial setup process
Pros and Cons
- "Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards."
- "There should be stronger data modules for the platform."
What is our primary use case?
What is most valuable?
Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards. It stands out in handling and utilizing data compared to other products like Oracle BI.
What needs improvement?
There should be stronger data modules for the platform.
For how long have I used the solution?
We have been using Tableau for the past one and a half years.
Buyer's Guide
Tableau Enterprise
July 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
What do I think about the stability of the solution?
The platform is relatively stable. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
The platform is highly scalable. I have five clients, and the total number of users across all clients is around 300 to 400. I rate its scalability an eight out of ten.
How are customer service and support?
The platform's technical support services require improvement. There should be enough support during the deployment.
How was the initial setup?
The platform is deployed on the cloud and on-premises. Its initial setup is straightforward. It took about an hour or two to deploy. I rate the setup process as a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing of Tableau should be better to remain competitive in the market, especially when compared to alternatives like Power BI. By adjusting the pricing, it can appeal to a broader range of markets and attract more customers.
What other advice do I have?
I rate the platform an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Techinal programmer at Walmart
Provides good scalability, but it could be better in terms of readability
Pros and Cons
- "The product has the best features for analytical views and filters."
- "When we put more information on a single screen, it gets compressed and superimposed in many places while scrolling."
What is our primary use case?
We use Tableau for the dashboard features. It helps us with the global planning of our business.
What is most valuable?
The product has the best features for analytical views and filters. Its integration with Jira helps us prepare intuitive dashboards with filters to share different details of broad-scale planning for a quarter or a year of our business.
What needs improvement?
The product’s router could be better in terms of readability. When we put more information on a single screen, it gets compressed and superimposed in many places while scrolling. It could be improved.
For how long have I used the solution?
We are using the beta version of Tableau.
What do I think about the stability of the solution?
I rate the product’s stability seven or eight out of ten. I have never seen it crash.
What do I think about the scalability of the solution?
The product’s scalability is good; I rate it a seven or eight out of ten. I have seen many people concurrently using it.
How was the initial setup?
The product is deployed on the cloud. I rate its initial setup process a five or six out of ten. It is difficult because it has complex documentation, and I am still learning it. A team is involved in the implementation. It takes three hours to complete the process.
What other advice do I have?
I advise others to opt for a POC and proceed with the product. I rate it a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Tableau Enterprise
July 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
Analytics Lead/Tableau Integrator at SOFTICO
Real time analysis, reliable, and easy to set up
Pros and Cons
- "Technical support has been responsive."
- "There are not enough language options. It needs to be offered in more than just English."
What is our primary use case?
Our company uses dashboards to understand how much we can improve the situation, track performance in real-time and help managers react faster to non-obvious things.
For our clients, we carry out system integration, and pilot projects, develop first dashboard layouts, provide system support during integration and post-sales service, and provide training to our clients. The main goal of customers is to understand whether they will get profits in the future or not and be able to influence the situation right now.
How has it helped my organization?
Tableau helps the company to see insights. It will allow profit or loss to be predicted, but very flexible to react to changes.
Tableau's dashboard allows teams to see what's going on at a high level. Our company sells software licenses and it's very important for us to be able to track license expiration dates that may expire in the near future and to be able to contact customers and ask them to renegotiate contracts or to warn customers in time about possible license renewals or additional purchases of new licenses.
Instead of going deep into the CRM in detail, we can do it directly from the dashboards generated by Tableau, saving ourselves time and increasing our productivity.
Other customers can use the solution to check the duration of certain transactions. They can see how quickly they are completing transactions in a call center, for example. They can look at targets and get alerts to help them improve results.
What is most valuable?
Users don't have to wait for monthly reports, Tableau allows users to view numbers to make real-time decisions. It is easy and intuitive to use and has quick access to analytics, high performance even for very big data, and a built-in ETL tool to clean and prepare data.
Both web and mobile versions are supported. Updates take place at least once every three months. We always get the latest version with the latest features.
There is a huge community of Tableau users - 99.9% of questions are answered.
The solution integrates well with Python and R. The solution scales well and it is very stable.
The setup is quite easy and the technical support has been responsive.
What needs improvement?
Despite the number of available interface languages, I would like to see as many languages as possible represented in Tableau. So many companies really want to use this program and it suits them better than any other similar programs, but due to the lack of understanding of English, it is difficult for them to decide to integrate this particular product.
In addition to the existing set of common data types, Tableau Desktop has such a wonderful thing as a union of data on the principle of relationships for Multi-table. This type of union is very easy to work with the data source itself and does not overload the system.
At the moment, this type of union only exists for connections from databases. It would be nice if Tableau added this type of merging for data sources that are on the Tableau Server/Tableau Cloud.
Every three months, Tableau adds new features. There are always new features coming up.
For how long have I used the solution?
I've used the solution for two years.
What do I think about the stability of the solution?
It's stable. It's reliable and has a good security program.
What do I think about the scalability of the solution?
The solution is very easy to scale. The Blueprint methodology shows how large companies can successfully implement and develop it.
We are a small company. Right now we have about eight users of the solution. Part of them prepare analytics and manage the solution on the server side as the analysts, architects, and solution engineers, and the rest are people who use the solution as users, viewers, and explorers.
How are customer service and support?
We have full technical support for our clients. When we get a new client, we provide full support and handle pilot projects. We can also provide dashboards. We have a community for clients that are new to the solution.
Our company would like to improve the culture of data in our country. We're working to provide learning resources and free YouTube lessons to help new users understand the product.
As a company, we provide Tableau support for our clients. If our company cannot find any solution ourselves, we contact the brand's technical support, and they respond very quickly. Depending on the complexity of the problem, a solution can be delivered within two to three days up to a week.
Which solution did I use previously and why did I switch?
In the past, I have also used Excel and some Power BI.
In our company we like to say that there is no perfect BI, only the tool that suits you and your goals. Therefore, most companies choose to work with a different set of tools, sometimes combining several different ones. The main thing is that they all work towards your main goal and the achievement of your results.
Despite the fact that the company sells both Tableau and Power BI, we mainly use Tableau.
How was the initial setup?
The initial setup is very easy. That said, it's best to prepare your system. You need to understand how your system will be able to integrate with it. You also have to understand your data.
It can be set up by one person if it is a small company and he is well versed in the product and in his system. However, if the company is large and the process is complex, then of course a team of several people may be needed to share the integration process between working with server setup, analytics department, and working with clients.
The service can be set up completely automatically. This will depend on the server the company uses and whether additional add-ons for working with Tableau are enabled. Automation makes it easy to check data flows and dashboards, simplifies server operations and monitors errors that occur, and sends alerts or warnings if they occur.
What's my experience with pricing, setup cost, and licensing?
The price is still quite high for many Tableau customers. That said, the company understands the value the solution provides. That, and the integration process is so much easier with Tableau. Even with the licensing being so high, it is worth it due to the simplicity and finally, they see the financial return of using the product.
What other advice do I have?
I'm an analytics lead. I'm an integrator of the product.
We work with Tableau Cloud and with the Tableau Server.
Make sure you are really ready to integrate with Tableau. That will make the deployment go much more smoothly. Users that are fully prepared will be able to get the most out of it. If they are not prepared, they will not use it to the fullest extent possible. Sometimes you have to change not just the tool; you have to change the entire company's process. The product implementation needs to be considered at all steps, both within the company and for all stakeholders.
I'd rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Global Data Architecture and Data Science Director at FH
A flexible and easy-to-learn solution with excellent visualizations, good design, and a community version
Pros and Cons
- "Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good. It is a very good tool, and it basically brings life into data with good design. We have been creating a lot of interactive visualizations and dashboards. It has a public version. There are public communities from where you can get a lot of examples for practice."
- "Its price should be improved. Its price is much higher than Power BI and QlikView. Programming is not easy on Tableau. For programming, you have to have a separate model. They should include programming directly on the web portion of the Tableau desktop so that people can write Python or JavaScript code for customizations instead of using a different model. Currently, Tableau Data Prep is a separate application that you have to purchase. It would be helpful if they can include Tableau Data Prep and programming languages such as R, Python in the next version. Tableau Public, which is a community version, doesn't allow you to save your work on your desktop. They should allow it. Currently, you can only upload it in the community."
- "Its price should be improved. Its price is much higher than Power BI and QlikView."
What is our primary use case?
I have used Tableau in the past with other clients for enterprise-level data visualization for financial and manufacturing industries. I have also used it for documents dashboard and different kinds of KPI visualizations. I'm currently using it for academic purposes. In my current organization, we are not using Tableau. We are using Power BI.
What is most valuable?
Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good. It is a very good tool, and it basically brings life into data with good design. We have been creating a lot of interactive visualizations and dashboards.
It has a public version. There are public communities from where you can get a lot of examples for practice.
What needs improvement?
Its price should be improved. Its price is much higher than Power BI and QlikView.
Programming is not easy on Tableau. For programming, you have to have a separate model. They should include programming directly on the web portion of the Tableau desktop so that people can write Python or JavaScript code for customizations instead of using a different model. Currently, Tableau Data Prep is a separate application that you have to purchase. It would be helpful if they can include Tableau Data Prep and programming languages such as R, Python in the next version.
Tableau Public, which is a community version, doesn't allow you to save your work on your desktop. They should allow it. Currently, you can only upload it in the community.
For how long have I used the solution?
I've been using Tableau for almost eight or nine years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. They have a cloud version, and you can implement it on the cloud.
How are customer service and support?
Their technical support is good. Our own IT can also manage it, and I can also get support from Tableau.
Which solution did I use previously and why did I switch?
We also use Dimension, Power BI, and QlikView. Domo is also there, but Domo is a little bit more expensive. Microstrategy is also a little bit more expensive, and it has different media storage.
How was the initial setup?
Its installation is straightforward. It is a one-click installation.
What about the implementation team?
I installed it myself on my laptop.
What's my experience with pricing, setup cost, and licensing?
Its price is higher than Power BI and QlikView. Tableau costs around $70 per user per month, whereas Power BI is around $8 to $9. QlikView is around $30.
Tableau has various prices for various models such as Creator, Designer.
What other advice do I have?
I would recommend this solution if you do not have budget constraints. It is a very good solution with excellent visualizations. I plan to keep using it for academic purposes.
I would rate Tableau a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at Accenture
User-friendly, flexible and able to handle huge data sets
Pros and Cons
- "I consider Tableau to be the best analytical tool available. It's really handy to use and can be used by non-technical people."
- "When you're working on a dashboard, you can't select multiple components at a time and align them, so you have to go one by one. This is very cumbersome."
What is our primary use case?
I use Tableau to understand how day-to-day business is going, where the gaps exist, and the KPIs. We use it for target analysis, identification, performance tracking, and financial metrics.
What is most valuable?
The features I like most are data manipulation, Tableau Prep, the ability to do manipulation on the desktop, its connectivity to different and vast data sources, the capacity to handle such huge sets of data, and its flexibility to play around and create calculated fields and customized charts. LOD expression is also fantastic. Another useful feature is drag and drop, which means that if you're not into creating data manipulation, data comes very clean and clear to you, and you just have to drag and drop to create a job. This gives an upper hand to the end-user to work on the analytical tool and create their own dashboards. And even on the Tableau server, they can create their own metrics and publish them as a simple dashboard. You can create a view as per your user.
What needs improvement?
When you're working on a dashboard, you can't select multiple components at a time and align them, so you have to go one by one. This is very cumbersome if you're floating, and it loses in comparison to Power BI, which does allow multiple selections. In the next release, I would like to see an enhancement of the prescriptive analytics features.
For how long have I used the solution?
I've been working with Tableau for a year and a half.
How are customer service and support?
Technical support is more-or-less fine, though we have had a couple of cases where we weren't satisfied. We have had to ask our senior management to intervene sometimes because the support period has gone beyond fifteen or twenty-one days.
How would you rate customer service and support?
Neutral
What other advice do I have?
I consider Tableau to be the best analytical tool available. It's really handy to use and can be used by non-technical people. For those thinking of implementing it, you can go with Tableau Online if you don't do too much data manipulation on the Tableau desktop itself. Try to keep it in a different layer of Tableau Prep and also make sure that your desktop is not heavy and leverage the features properly because Tableau offers a lot. I would give Tableau a rating of eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Research Analyst at a consultancy with 1,001-5,000 employees
Allows me to connect to an Excel sheet to create a visualization, and comes with a free version that is helpful in developing data visualization skills
Pros and Cons
- "The feature that is currently most valuable is the import feature where I can link to an Excel data source. I'm not using it with any other data source, such as SQL Server. I directly link it to an Excel sheet, and if I change anything in that Excel sheet, the changed data immediately gets reflected in the virtualization. This is something that is very convenient for me as of now."
- "Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation."
- "Its documentation can be improved so that a user can get a good hands-on experience."
What is our primary use case?
I am using it for my personal use. I'm using Tableau Public. It is a downloadable version. I downloaded it to my system and installed it.
What is most valuable?
The feature that is currently most valuable is the import feature where I can link to an Excel data source. I'm not using it with any other data source, such as SQL Server. I directly link it to an Excel sheet, and if I change anything in that Excel sheet, the changed data immediately gets reflected in the virtualization. This is something that is very convenient for me as of now.
What needs improvement?
Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation.
There are a couple of features that are only available in the cloud version, and I would like to see them in the hosted version. We can only use them in a demo or temporary account for 10 or 15 days, but I would love to see those features in the hosted version that I am using, which is Tableau Public.
For how long have I used the solution?
I have been using Tableau for almost one and a half years.
What do I think about the stability of the solution?
It is stable, but at times, I have seen that it doesn't work for certain datasets. If the data is not correctly sanitized, there are chances that you would end up having no visualization at all, even after spending a lot of time. So, sanitization is a must in Tableau as of now. Other than that, I've not seen anything else. There are no bugs, but if the data is not sanitized, you will not get any visualization. That is a problem.
What do I think about the scalability of the solution?
It is pretty scalable. There is no doubt about it. In the cloud version, a live data source can also be integrated. So, it seems pretty scalable, but I've not tested how scalable that version is.
How are customer service and support?
I don't have any experience with their technical support. Whatever I've learned to date is from online resources such as YouTube and my personal sources. I've not contacted Tableau support.
How was the initial setup?
Its initial setup is quite straightforward. It took me a while to understand that this version is also available for free for users like me who want to understand the data visualization part, but its installation is pretty easy.
What's my experience with pricing, setup cost, and licensing?
I'm using Tableau Public, which is free.
Which other solutions did I evaluate?
I compared it with QlikView, which is a leading data visualization tool, but because I had heard a lot about Tableau and I had seen that there is a lot of scope in the market to get hired, I decided to go ahead with Tableau.
What other advice do I have?
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Customer Success Engineer at a educational organization with 51-200 employees
Informative guide for simple installation and use
Pros and Cons
- "When compared with Power BI, Tableau is much easier."
- "Overall, I am satisfied with Tableau."
- "The charts need to be improved. The drawings and the visualization need to be more accurate."
What is most valuable?
Overall, I am satisfied with Tableau.
When compared with Power BI, Tableau is much easier.
What needs improvement?
The charts need to be improved. The drawings and the visualization need to be more accurate.
I would like to see the visualization improved.
For how long have I used the solution?
I have been working with Tableau for four months.
I am working with the most recent version.
What do I think about the stability of the solution?
So far, Tableau has been stable.
What do I think about the scalability of the solution?
I can't say that it is scalable, as I am still learning.
Because I'm taking a data analytics course. I should begin with a product. At the moment, I am our company's only user.
How are customer service and support?
I have not reached out to technical support. I haven't required any assistance. The guide was sufficient. I typed in Google and found the answer to every question I had, whether it was in a form or a guide itself.
Which solution did I use previously and why did I switch?
Previously, I worked with Power BI.
How was the initial setup?
The initial setup was easy. They have a guide available.
The deployment can take anywhere from an hour and a half to half a day.
What about the implementation team?
I was able to complete the deployment, download, and installation with the help of the guide.
What's my experience with pricing, setup cost, and licensing?
For me, for right now, the price is reasonable. Tableau is free.
What other advice do I have?
You won't have to do anything if you read through the guide.
I would rate Tableau an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Responsible for Domaine Applicatif at NRJ
The solution has a very dynamic evolution with its updates
Pros and Cons
- "Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution."
- "The user story model is the most deceptive part of Tableau. It is a big marketing option, however, the reality is that it is not enough."
What is our primary use case?
We can do many things with Tableau. I only use it for simple cases, but you can do many things with the device.
What is most valuable?
Tableau makes changes frequently. Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution.
What needs improvement?
The user story model is the most deceptive part of Tableau. It is a big marketing option, however, the reality is that it is not enough.
For how long have I used the solution?
I have been using Tableau for two years.
What do I think about the stability of the solution?
Tableau is a good product.
What other advice do I have?
The advice I would give to someone looking to use Tableau would be to get prepared.
I use Tableau for BI and business subject, I would rate it a 9 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DW/BI Architect at a retailer with 10,001+ employees
User-friendly, flexible, customizable reports, and the support responds well
Pros and Cons
- "There is a lot of APIs available, which means that Tableau can be customized to a large extent."
- "One of the reasons that I prefer Tableau is that it's very user-friendly, and anyone who is familiar with Excel can easily adapt to Tableau."
- "When there are millions of records, scaling up is quite difficult."
What is our primary use case?
I primarily use Tableau for fair-market reporting.
I've been using it a lot for our dashboarding needs, circulating data to the business, generating PDFs, and publishing on the portal.
What is most valuable?
Over the time that I have used this solution, I've found the interface to be extremely user-friendly.
I especially like the flexibility that Tableau provides. You can quickly make web edits from version 9.0 onwards. My understanding is that Tableau 2020 has many more features for this, as well.
I customize the reports to my needs and preferences.
There is a lot of APIs available, which means that Tableau can be customized to a large extent.
What needs improvement?
Tableau had some issues with parameters. In particular, prior to version 2020, they did not have dynamic parameters.
Tableau cannot work with cubes or MDX (multidimensional expressions).
For enterprise-level users that are computing millions of records, they need to improve the features.
For how long have I used the solution?
I have been using Tableau for close to five years.
What do I think about the stability of the solution?
In all aspects, Tableau has been very stable.
What do I think about the scalability of the solution?
When there are millions of records, scaling up is quite difficult. There are, however, workarounds.
For example, you have to create summary tables or aggregate tables so that Tableau can be faster. There are third-party solutions like Kyvos available but if Tableau can integrate that and address the scalability, then it'll be an undisputed champion in the space.
How are customer service and support?
Technical support is extremely good. Since we have been a customer of Tableau, they have always responded really well to our queries. This is true regarding price, as well as in the technical aspect.
They have a good knowledge forum.
Which solution did I use previously and why did I switch?
I have worked with SAP BusinessObjects, Domo, SAP, and Birst.
One of the reasons that I prefer Tableau is that it's very user-friendly. Anyone who is familiar with Excel can easily adapt to Tableau.
What was our ROI?
We have been using Tableau for a long time, and we have seen a return on investment. The reason is that we have been able to scale it up to an enterprise level.
In the long run, there is definitely a return on investment.
What's my experience with pricing, setup cost, and licensing?
Licensing is slightly on the higher side compared to other products, such as Birst. There are different licensing options so you really have to be careful when choosing them. I recommend that you discuss your needs with the salesperson and try to negotiate the price.
In general, the price is slightly higher than products such as Power BI and Birst.
What other advice do I have?
Tableau is a solution that is near-perfect.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director - Technology Operations at a educational organization with 10,001+ employees
Great dashboards and reporting capabilities with very good reliability
Pros and Cons
- "The solution offers very good reporting."
- "The dashboards are great."
- "It would be nice to include more features on each dashboard."
What is our primary use case?
Tableau is used for reporting time in the dashboard and also for skills in maintenance and metrics. That's pretty much it.
What is most valuable?
The dashboards are great.
The solution offers very good reporting.
It's a stable solution. We've never had any issues with it.
We have found the scalability to be good.
What needs improvement?
There are no significant improvements needed.
It would be nice to include more features on each dashboard.
For how long have I used the solution?
I've been using the solution for a couple of years. I've used it for a while at this point.
What do I think about the stability of the solution?
The stability and reliability are good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. It's not difficult to expand it to your needs.
We are a really big company. I'm not sure exactly how many people actually use the solution. In our department alone there are at least 50 users. That's a small team, really. I'm sure it's used extensively globally.
I have not heard of plans to increase usage in the future.
How are customer service and support?
I don't have experience with technical support. I can't speak to how helpful or responsive they are as I've never been in contact with them.
Which solution did I use previously and why did I switch?
This product was already in place when I was hired. I'm not sure if something different was used previously.
How was the initial setup?
The installation was handled before I came on board. I was not a part of a process. I can't speak to if it was difficult or not.
It's a hosted solution. We don't need a team of engineers on it from our end.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the pricing. We're a global company. Another team deals directly with contracts.
What other advice do I have?
I would rate the solution at an eight out of ten based on my experience and what I know.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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