Try our new research platform with insights from 80,000+ expert users
it_user1642554 - PeerSpot reviewer
Manager BI/Analytics and Data Management at a healthcare company with 10,001+ employees
Real User
Aug 10, 2021
A stable solution which provides good visualizations, but the architecture should be improved to better handle the data
Pros and Cons
  • "The most valuable features are the visualizations, the way they show the combination charts."
  • "The architecture should be improved to better handle the data."

What is our primary use case?

We use the most recent version. 

We use the solution to engage the field teams and we integrate that with the data warehouse data and build the dashboards for them.

How has it helped my organization?

It is helpful that the solution provides access to one's own data. It allows a person to get insights out of the data provided by his tool, based upon the KPIs that the person wishes to look at. It all depends upon different use cases. We have dashboards for marketing people, field teams and executives. It all depends upon which insights a person wants, in which case he can prep the data accordingly. This is good. 

What is most valuable?

The most valuable features are the visualizations, the way they show the combination charts. This allows a person to jointly put in different measures in different axes and greatly facilitates the user in understanding the data better.

What needs improvement?

There should be a focus on memory data, which is the concept of Tableau. This is where they squeeze the data into their memory. Because of that, we see performance issues on the dashboards. The architecture should be improved in such a way that the data can be better handled, like we see in the market tools, such as Domo, in which everything is cloud-based. We did a POC in which we compared Tableau with Domo and performance-wise the latter is much better.  

As such, the architecture should be improved to better handle the data.

We are seeing a shift from Tableau to Power BI, towards which most users are gravitating. This owes itself to the ease of use and their mindset of making use of Excel. Power BI offers greater ease of use. 

For the most part, when comparing all the BI tools, one sees that they work in the same format. But, if a single one must be chosen, one sees that his data can be integrated at a better place. Take real time data, for example. I know that they have the live connection, but, still, they can improve that data modeling space better.

Buyer's Guide
Tableau Enterprise
February 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.

For how long have I used the solution?

We have been working with Tableau for almost seven years.

What do I think about the stability of the solution?

The solution has pretty good stability. It's a robust tool, even though it has a steep learning curve. But, still, I feel that from the stability perspective, it's a leading BI tool in the market. It's pretty stable.

What do I think about the scalability of the solution?

I personally don't like any BI tool to have that scalability. What we usually do is integrate scalability into our warehouse layer. We know how to scale up and down and we handle it there. We don't rely much on the BI tools to do that.

I am talking about the scalability of a program in general, be it in its relation with users or as it concerns dashboards. 

We recently started working with Tableau online and that particular solution is scalable. It ingests the hardware, the server capacity by itself. So, if users go from, let's say... 100 to 500, we don't see a dip in performance. It still behaves the same. Because of this new integration technology with the cloud, they are scalable in that regard.

How are customer service and support?

We are in contact with technical support. One service we have is Tableau online. If we see a dip in performance, we raise a ticket to the Tableau support team, work with them and make certain they address our issues. I would rate my experience with them as three out of five. 

Which solution did I use previously and why did I switch?

We used Tableau from the get go. 

How was the initial setup?

While I was not directly involved in the setup, I know that it's not that easy. There is a need for a proper administrator who has experience in that field.

What about the implementation team?

We used an integrator from Tableau when implementing.

Our experience was good and we were assisted with our implementation requirements. They were able to make notes to match our use case and answer all of our questions, including those concerning the number of users we have and how to set up the server.

I'm not part of the administrative group which handles the setup. I am mostly a consumer and responsible for building the desktop. I use the desktop version to build the dashboards and am not responsible for the server health check or maintenance. As such, I am not in a position to provide information about the staff required for maintenance, updates and checkups. There are a couple of people who are responsible for this, one from the customer side and another from our team. Both parties are in sync when undertaking these activities. 

What's my experience with pricing, setup cost, and licensing?

I have no knowledge concerning the licensing costs of Tableau. 

What other advice do I have?

The solution is mostly deployed on-premises, although we have also done cloud-based deployment. 

We have around 500-plus users making use of the solution and mostly 90 percent are viewers. We have very few creators or explorers. Creators comprise seven percent and explorers three percent. 

My advice to others would vary depending on their use cases, what they're looking for and the level of competency they have within their organization to use it. Tableau has a steep learning curve. So, it depends upon one's use case, the reason the person is going with that specific BI tool. The procurement department would need to evaluate the use cases very carefully, because there are so many BI tools available in the market. One's focus should be more on a centralized tool when bringing a new one to his organization. It should address all the answers to one's users, like what they're looking for. Definitely Tableau is good in the data discovery part and it can handle large data sets. So, all of these things should matter when one is trying to evaluate a tool.

I rate Tableau as a seven out of ten. This is because we are using it and it has a steep learning curve. It's not user-friendly. One must build a competency in creating the visualization and then support it. All of these things matter when one is evaluating a tool. That's why a shift is going towards Power BI.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Theresa McLaughlin - PeerSpot reviewer
Senior Capacity Planner at a financial services firm with 10,001+ employees
Real User
Top 20
Apr 26, 2021
A stable and mature product that provides good data visualizations and is useful for analyzing different sets of data
Pros and Cons
  • "The data visualization piece is most valuable. We do ad-hoc analysis or one-time shot things, but there are things that we have to track every single day. When our management and our customers want to see how things are changing, the dashboarding provides that information. Tableau is key in providing that data on a refresh basis. We use a data blending tool that pumps the data into Tableau, and we just schedule it to run every single day. So, the automation of the data and being able to present it to people who are interested are the most valuable features."
  • "Its price is a concern. It is more expensive than Power BI. The other thing that I never liked about Tableau is its ability to handle large sets of data. To present the data in the dashboards, we have to stage it up exactly like it is going to come into the dashboard. We use another tool called Alteryx that does that for us. So, we manipulate the data, get it staged, and then push it into Tableau. Tableau is terrible at handling large data sets, and we knew right away that we couldn't use Tableau to do data manipulation."

What is our primary use case?

We do tons of data analysis for the organization to try to plan for resources that are needed in the infrastructure, specifically servers, storage, and that kind of stuff.

There are about 30,000 devices that we have to manage. We need to make sure that we have what we need for our internal customers, which is a really tough task unless you can analyze data every single day. We look for all sorts of anomalies about how the devices are functioning or how they are growing in consumption. We pull up about 1.1 billion rows of information every single day about what they're doing, and then we've got to take that mountain of data and pick out what we are concerned about. Tableau is key in providing that information to our internal customers and just analyzing different sets of data, such as the asset data and the consumption data. It is just data analysis all day long. That's basically what we do.

What is most valuable?

The data visualization piece is most valuable. We do ad-hoc analysis or one-time shot things, but there are things that we have to track every single day. When our management and our customers want to see how things are changing, the dashboarding provides that information. Tableau is key in providing that data on a refresh basis. We use a data blending tool that pumps the data into Tableau, and we just schedule it to run every single day. So, the automation of the data and being able to present it to people who are interested are the most valuable features.

What needs improvement?

Its price is a concern. It is more expensive than Power BI. The other thing that I never liked about Tableau is its ability to handle large sets of data. To present the data in the dashboards, we have to stage it up exactly like it is going to come into the dashboard. We use another tool called Alteryx that does that for us. So, we manipulate the data, get it staged, and then push it into Tableau. Tableau is terrible at handling large data sets, and we knew right away that we couldn't use Tableau to do data manipulation.

For how long have I used the solution?

I have been using this solution for ten years.

What do I think about the stability of the solution?

It is a stable and mature product.

What do I think about the scalability of the solution?

It is able to scale to the user base that we have, but pulling large sets of data into the dashboard can be problematic. You have to reduce the data to only what you're going to present, and that's it. Otherwise, it is unusable in my opinion.

We've got hundreds of users on the product. When I came to this organization about five years ago, Tableau was fairly new, but it grew very quickly. Initially, only I and a couple of other people were using it, but now the user base has grown significantly.

How are customer service and technical support?

Their support is good. They provide good training and all sorts of stuff.

How was the initial setup?

We have a whole group that manages that. We don't get involved in it. We just ask for it to be installed and available, and they support it.

What's my experience with pricing, setup cost, and licensing?

Its price is a concern. It is more expensive than Power BI. My guess would be that it is $1000 or less per year.

We might go for Power BI in the future because of its umbrella with Microsoft licensing. It is much cheaper for us to use Power BI, and some folks will go in that direction because they don't want to pay the higher license.

What other advice do I have?

I would recommend getting Tableau to help with the training because there is a learning curve with it. Make sure the training piece is in place, and your account rep provides resources to get people started because it does take a little bit of training to get proficient at it.

I would rate Tableau an eight out of ten. It is not perfect, but it does the job for us.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tableau Enterprise
February 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
Syed Fahad Anwar - PeerSpot reviewer
Principal System Developer at DiwanDubai
Real User
Top 5Leaderboard
Mar 16, 2026
BI dashboard solution, support customizations, server side scalabilty, fault tolerance but resource hungry.
Pros and Cons
  • "The solution has a lot of customization when comparing to Microsoft BI."
  • "The customization requires a lot of effort and should be simplified. The performance could be better."

What is our primary use case?

We use Tableau for the all kind of dashboards.

How has it helped my organization?

Tableau as a BI solution provides a platform to develop user-friendly, story telling dashboards, which provide insights to help management take decisions.

What is most valuable?

The solution has a lot of customization when comparing to Microsoft BI.

What needs improvement?

The customization requires a lot of effort and should be simplified. The performance could be better. When comparing the performance of Tableau to other solutions, such as Microsoft BI, they are not as good.

For how long have I used the solution?

I have been using Tableau for approximately four years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Tableau has good scaling capabilities.

We have approximately 30 to 40 users using this solution in my organization.

How are customer service and support?

The support is good for Tableau. However, if we ask for a certain feature they will not entertain us, unless other customers are also asking for the same feature.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously were using Microsoft BI and we switched to Tableau because of the increased level of customization it provides. Microstrategy can also be a considerable alternative.

How was the initial setup?

The installation is complicated and took us approximately four hours.

What about the implementation team?

It would be best to use an integrator or other professional assistance for the implementation.

We have approximately two engineers that handle the maintenance of the solution.

What was our ROI?

Our management can take decisions based on insights provided by Tableau, which are smart and help us reduce costs and data issues.

What's my experience with pricing, setup cost, and licensing?

There is a license for the use of this solution and it is on a per-user basis. The server is free but the users you have to pay for.

Which other solutions did I evaluate?

We performed a POC before going with Tableau, we tried Power BI because Power BI is competing against tableau. But to use Power BI at its full potential, you need the Power BI cloud edition, which our organization cannot go with. So the obvious choice was to go with Tableau.

What other advice do I have?

Tableau is very good, but customers have to understand the requirements of hardware and software the way Tableau works. If they have some requirements that Tableau cannot meet, they will understand how to do it in an alternate way.

I rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 16, 2026
Flag as inappropriate
PeerSpot user
Aruna  Basnayake - PeerSpot reviewer
AGM - Digital Engineering & Strategic Solutions at DMS Software Technologies (Pvt) Ltd.
Reseller
Jul 26, 2023
Scalable platform with a straightforward initial setup process
Pros and Cons
  • "Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards."
  • "There should be stronger data modules for the platform."

What is our primary use case?

Our clients from different industries use Tableau for data visualization purposes. 

What is most valuable?

Tableau's most valuable feature is its ability to connect with various data sources and display real-time data on three different dashboards. It stands out in handling and utilizing data compared to other products like Oracle BI.

What needs improvement?

There should be stronger data modules for the platform.

For how long have I used the solution?

We have been using Tableau for the past one and a half years.

What do I think about the stability of the solution?

The platform is relatively stable. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

The platform is highly scalable. I have five clients, and the total number of users across all clients is around 300 to 400. I rate its scalability an eight out of ten.

How are customer service and support?

The platform's technical support services require improvement. There should be enough support during the deployment.

How would you rate customer service and support?

Neutral

How was the initial setup?

The platform is deployed on the cloud and on-premises. Its initial setup is straightforward. It took about an hour or two to deploy. I rate the setup process as a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing of Tableau should be better to remain competitive in the market, especially when compared to alternatives like Power BI. By adjusting the pricing, it can appeal to a broader range of markets and attract more customers.

What other advice do I have?

I rate the platform an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
PeerSpot user
Global Data Architecture and Data Science Director at FH
Real User
ModeratorTop 5
Sep 5, 2022
A flexible and easy-to-learn solution with excellent visualizations, good design, and a community version
Pros and Cons
  • "Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good. It is a very good tool, and it basically brings life into data with good design. We have been creating a lot of interactive visualizations and dashboards. It has a public version. There are public communities from where you can get a lot of examples for practice."
  • "Its price should be improved. Its price is much higher than Power BI and QlikView. Programming is not easy on Tableau. For programming, you have to have a separate model. They should include programming directly on the web portion of the Tableau desktop so that people can write Python or JavaScript code for customizations instead of using a different model. Currently, Tableau Data Prep is a separate application that you have to purchase. It would be helpful if they can include Tableau Data Prep and programming languages such as R, Python in the next version. Tableau Public, which is a community version, doesn't allow you to save your work on your desktop. They should allow it. Currently, you can only upload it in the community."

What is our primary use case?

I have used Tableau in the past with other clients for enterprise-level data visualization for financial and manufacturing industries. I have also used it for documents dashboard and different kinds of KPI visualizations. I'm currently using it for academic purposes. In my current organization, we are not using Tableau. We are using Power BI.

What is most valuable?

Tableau is very flexible and easy to learn. It has drag-and-drop function analytics, and its design is very good. It is a very good tool, and it basically brings life into data with good design. We have been creating a lot of interactive visualizations and dashboards.

It has a public version. There are public communities from where you can get a lot of examples for practice.

What needs improvement?

Its price should be improved. Its price is much higher than Power BI and QlikView.

Programming is not easy on Tableau. For programming, you have to have a separate model. They should include programming directly on the web portion of the Tableau desktop so that people can write Python or JavaScript code for customizations instead of using a different model. Currently, Tableau Data Prep is a separate application that you have to purchase. It would be helpful if they can include Tableau Data Prep and programming languages such as R, Python in the next version.

Tableau Public, which is a community version, doesn't allow you to save your work on your desktop. They should allow it. Currently, you can only upload it in the community.

For how long have I used the solution?

I've been using Tableau for almost eight or nine years.

What do I think about the stability of the solution?

It is very stable. 

What do I think about the scalability of the solution?

It is scalable. They have a cloud version, and you can implement it on the cloud.

How are customer service and support?

Their technical support is good. Our own IT can also manage it, and I can also get support from Tableau.

Which solution did I use previously and why did I switch?

We also use Dimension, Power BI, and QlikViewDomo is also there, but Domo is a little bit more expensive. Microstrategy is also a little bit more expensive, and it has different media storage.

How was the initial setup?

Its installation is straightforward. It is a one-click installation. 

What about the implementation team?

I installed it myself on my laptop.

What's my experience with pricing, setup cost, and licensing?

Its price is higher than Power BI and QlikView. Tableau costs around $70 per user per month, whereas Power BI is around $8 to $9. QlikView is around $30. 

Tableau has various prices for various models such as Creator, Designer. 

What other advice do I have?

I would recommend this solution if you do not have budget constraints. It is a very good solution with excellent visualizations. I plan to keep using it for academic purposes.

I would rate Tableau a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Steve-Jose - PeerSpot reviewer
Senior Research Analyst at a consultancy with 1,001-5,000 employees
Real User
Mar 31, 2022
Allows me to connect to an Excel sheet to create a visualization, and comes with a free version that is helpful in developing data visualization skills
Pros and Cons
  • "The feature that is currently most valuable is the import feature where I can link to an Excel data source. I'm not using it with any other data source, such as SQL Server. I directly link it to an Excel sheet, and if I change anything in that Excel sheet, the changed data immediately gets reflected in the virtualization. This is something that is very convenient for me as of now."
  • "Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation."

What is our primary use case?

I am using it for my personal use. I'm using Tableau Public. It is a downloadable version. I downloaded it to my system and installed it.

What is most valuable?

The feature that is currently most valuable is the import feature where I can link to an Excel data source. I'm not using it with any other data source, such as SQL Server. I directly link it to an Excel sheet, and if I change anything in that Excel sheet, the changed data immediately gets reflected in the virtualization. This is something that is very convenient for me as of now.

What needs improvement?

Its documentation can be improved so that a user can get a good hands-on experience. Tableau is well documented, and on their website, there are a lot of tutorials that are available for free. I started my learning process through those tutorials, but there are certain loopholes in those tutorials, which only got filled through a couple of good YouTube channels that talk about Tableau. YouTube helped me a lot. So, the documentation could be better, I understand that it is evolving day by day, and with more usage, there would be more such documentation.

There are a couple of features that are only available in the cloud version, and I would like to see them in the hosted version. We can only use them in a demo or temporary account for 10 or 15 days, but I would love to see those features in the hosted version that I am using, which is Tableau Public.

For how long have I used the solution?

I have been using Tableau for almost one and a half years. 

What do I think about the stability of the solution?

It is stable, but at times, I have seen that it doesn't work for certain datasets. If the data is not correctly sanitized, there are chances that you would end up having no visualization at all, even after spending a lot of time. So, sanitization is a must in Tableau as of now. Other than that, I've not seen anything else. There are no bugs, but if the data is not sanitized, you will not get any visualization. That is a problem. 

What do I think about the scalability of the solution?

It is pretty scalable. There is no doubt about it. In the cloud version, a live data source can also be integrated. So, it seems pretty scalable, but I've not tested how scalable that version is.

How are customer service and support?

I don't have any experience with their technical support. Whatever I've learned to date is from online resources such as YouTube and my personal sources. I've not contacted Tableau support.

How was the initial setup?

Its initial setup is quite straightforward. It took me a while to understand that this version is also available for free for users like me who want to understand the data visualization part, but its installation is pretty easy.

What's my experience with pricing, setup cost, and licensing?

I'm using Tableau Public, which is free.

Which other solutions did I evaluate?

I compared it with QlikView, which is a leading data visualization tool, but because I had heard a lot about Tableau and I had seen that there is a lot of scope in the market to get hired, I decided to go ahead with Tableau. 

What other advice do I have?

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Intelligence Analyst at a government with 10,001+ employees
Real User
Mar 12, 2022
User-friendly, useful report publishing, and trial version available
Pros and Cons
  • "Tableau's most valuable features are user-friendliness and have a connection between multiple source systems. You can publish a report by using Tableau Public and there you can make your data online, not only batches of data, you can use it as an online analytical tool."
  • "There are more than a powerful tool in the market, such as Microsoft BI."

What is our primary use case?

I have used Tableau to generate visualizations to calculate system trend analysis for business. 

How has it helped my organization?

Tableau has been very helpful to give a high level of insight into our business.

What is most valuable?

Tableau's most valuable features are user-friendliness and have a connection between multiple source systems. You can publish a report by using Tableau Public and there you can make your data online, not only batches of data, you can use it as an online analytical tool.

What needs improvement?

There are more than a powerful tool in the market, such as Microsoft BI.

For how long have I used the solution?

I have used Tableau within the last 12 months.

What do I think about the stability of the solution?

Tableau is a stable solution.

What do I think about the scalability of the solution?

I have found Tableau to be scalable.

I would recommend this solution for large enterprises.

How are customer service and support?

I have not contacted technical support. However, after reading many reviews others have found the support to be good.

How was the initial setup?

The setup and deployment of Tableau are very easy. I did not have a problem.

What's my experience with pricing, setup cost, and licensing?

The price of Tableau could improve. The license is too expensive. 

There is a 14-day trial version available to those who want to try it.

What other advice do I have?

I would recommend Tableau, but if any organization wants to use it, they can see if the solution fits their business requirement. There is a very competitors market and with a low price. Those wanting to use this solution need to study the requirements to know which repository to use.

I rate Tableau a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nicolas MRSIC - PeerSpot reviewer
Responsible for Domaine Applicatif at NRJ
Real User
Feb 20, 2022
The solution has a very dynamic evolution with its updates
Pros and Cons
  • "Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution."
  • "The user story model is the most deceptive part of Tableau. It is a big marketing option, however, the reality is that it is not enough."

What is our primary use case?

We can do many things with Tableau. I only use it for simple cases, but you can do many things with the device.

What is most valuable?

Tableau makes changes frequently. Any feature I am looking for usually is part of the next upgrade within a few months. They have a very good dynamic evolution.

What needs improvement?

The user story model is the most deceptive part of Tableau. It is a big marketing option, however, the reality is that it is not enough.

For how long have I used the solution?

I have been using Tableau for two years.

What do I think about the stability of the solution?

Tableau is a good product. 

What other advice do I have?

The advice I would give to someone looking to use Tableau would be to get prepared.

I use Tableau for BI and business subject, I would rate it a 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.