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Sasa-Vujovic - PeerSpot reviewer
IT Expert in Project Finance in Government of Serbia at a tech services company with 1-10 employees
Real User
Top 5
Oct 17, 2021
Visualization features let you present information insights quickly and practically
Pros and Cons
  • "Tableau's visualization features let you present information insights quickly and practically. So it's something which I prefer with Tableau. In terms of reporting, I have to point out the sheer quality and function of the Tableau server, but the first impression is that it's a great visualization tool."
  • "If you mainly need a tool for BI reporting, it's not the best option. Tableau needs better abilities to generate simple reports, integrate, create databases, and work with data lakes."

What is our primary use case?

I had a case in the dairy industry, and they had about 200 sales agents on the field. They needed some daily reports as well as some dashboards with the standard presentation of their goals and targets. So we prepared some dashboards and Kafka presentations of data collected daily and presented them to the field sales team. We drafted up some information for them about how to proceed with their daily targets. Tableau could visualize the salespeople's progress toward the targets. For example, it can use different colors to signify if the sales team is over or under its target. They can use this graphic to find what they need in their final reports. So if they are under a monthly benchmark, they can break down the graphic presentation, do final reports on a daily level, and find information on each day in the month.

What is most valuable?

Tableau's visualization features let you present information insights quickly and practically. So it's something which I prefer with Tableau. In terms of reporting, I have to point out the sheer quality and function of the Tableau server, but the first impression is that it's a great visualization tool.

What needs improvement?

If you mainly need a tool for BI reporting, it's not the best option. Tableau needs better abilities to generate simple reports, integrate, create databases, and work with data lakes. 

What do I think about the stability of the solution?

I can't recall ever having an issue with Tableau's stability. And also, I'm not sure how often our clients have had to update software or install patches, but I think it's pretty stable. I would consider it moderately to highly stable.

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Tableau Enterprise
January 2026
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How are customer service and support?

We've used local technical consultants and support in Serbia, so it was pretty good. I can't remember having any problem solving issues during the implementation. And later, during the exportation of this tool, support solved all our issues and incidents in a reasonable time.

Tableau also has a broad user community that's helpful and powerful. When you're using Tableau, you get a knowledge base with a lot of interesting and valuable information. So it's not hard to find some solution that's already prepared for simple presentations, like templates for visualizing reports in a novel way. 

How was the initial setup?

I've used two editions of Tableau. The free edition was very easy to use and set up. The enterprise requires a desktop and the Tableau server, and it's not too complicated. However, it's necessary to have experience and some documentation. So setting up the enterprise version isn't easy for someone who has no experience, but it isn't too complicated overall, either. We had the support of a local company here in Serbia who rebuilt it. They are consultants who specialize in Tableau databases and everything necessary to implement this tool. So I can't remember any problems with the setup. It was relatively easy. They also had to set up the desktops, the Tableau server, and a couple of professional licenses to prepare basic reporting and visualization segments. Lastly, they just have to set up the end-user with everything they need to read the reports and see presentation and visualization.

What's my experience with pricing, setup cost, and licensing?

Tableau's prices are relatively high for our market. I am from Serbia, so many companies in this market don't have the ability to pay for expensive software. My clients are quite satisfied with a lot of Tableau's qualities except for the prices.

What other advice do I have?

I rate Tableau eight out of 10. I would recommend it for companies that have a specific need for a solution with strong visualization capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1690452 - PeerSpot reviewer
Project Manager at a government with 51-200 employees
Real User
Oct 14, 2021
Easy to use, free version available, and stable
Pros and Cons
  • "Tableau is easy to use compared to some other solutions, such as Excel."
  • "There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities."

What is our primary use case?

We were using Tableau for some simple data visualization statistics. Last year because of the pandemic, we collected locations of people who were positive and then tried to put the information on a map and see if we can find any patterns.

What is most valuable?

Tableau is easy to use compared to some other solutions, such as Excel.

What needs improvement?

There should be more GIS features, such as location analysis, which is quite limited. There are very few location-based functionalities.

I currently have to use another Tableau solution that allows me to combine different data sources and do the data cleaning. I think they should combine these solutions together.

For how long have I used the solution?

I have been using Tableau for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Tableau has been scalable for what we have used it for. However, we have not used a lot of large data sets at this point.

Which solution did I use previously and why did I switch?

I am from a Oracle database background and I have used Oracle Reports.

What's my experience with pricing, setup cost, and licensing?

I downloaded the solution online for free.

What other advice do I have?

I would recommend others to have a look at Tableau for data visualization.

I rate Tableau an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Tableau Enterprise
January 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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reviewer1645335 - PeerSpot reviewer
Director of Product Management at a computer software company with 11-50 employees
Real User
Oct 10, 2021
Scalable and offers good filtering but lacks deeper trend analysis capabilities
Pros and Cons
  • "You are able to see and follow trends."
  • "What is happening, with so many tools coming up in the market, is that people have to continuously get educated in order to use some of the more advanced features."

What is our primary use case?

The solution is primarily used for analysis purposes. I use it quite a lot. 

What is most valuable?

Overall, the solution is pretty good.

You can do a lot of filtering from the dashboard. 

You are able to see and follow trends.

The scalability of the solution is very good.

What needs improvement?

There is a lot more that can be done with Tableau than what is actually happening within Juniper. The company is not getting the answers to the questions directly from the Tableau database, for example. Of course, Tableau can be extended to answer those questions. 

What is happening, with so many tools coming up in the market, is that people have to continuously get educated in order to use some of the more advanced features. What's happening with Tableau is that, except for the dashboard view and all the filtering and that's happening from a dashboard perspective, it doesn't seem to be very good in making me understand the trend insights. For example, if I saw that the average sales price for Product A was lower than the average sales price for Product B, I'm not saying that B is inferior to A or anything. I'm just noting what I found and I cannot give more details. It doesn't go deeper into the analysis. I'd like more analysis to better understand what a trend might mean, and not just a report that a trend is happening. Right now, Tableau is not so good at providing that extra bit of insight.

What happens is Tableau data is used very often. From the quarterly business reviews, et cetera, the executives have direct access to the Tableau dashboard. More than anything else, they're able to do all this filtering. They could probably improve the user interface response times. When it comes to slicing and dicing of data viewing the results, it needs to be just easier in general as executives are using it and looking at it, and they are not very technical. 

When executives look at the Tableau dashboard, they want to know why, for example, Product A bringing in less than Product B. Those kinds of key questions, which come from executives for reviewing the Tableau data need to be addressed and in a simple to understand way. I think Tableau has to work a little more in terms of the business insights aspect of it, where it communicates to the user and answers their questions. That intelligence part needs to be developed in Tableau. 

Something great would be, if, for example, like in Google, if you asked a question, it could feed you back potential information. I don't want to compare everything to Google, however, it's so easy to find the answers you need in the way Google is set up. If Tableau could do something similar to showcase answers to questions, that would be ideal. It needs some sort of smart dashboard. 

What do I think about the scalability of the solution?

I've found the scalability to be quite good. If a user needs to expand it, they can do so. 

Which solution did I use previously and why did I switch?

I also have used Teradata previously. 

The front-end of Teradata is not so well used and therefore I cannot talk about it much, however, the dashboard is pretty good. Much like Google, which uses ML and AI to help answer questions, both solutions could benefit from extracting intelligence to answer questions. 

What other advice do I have?

I'm simply an end-user of the product. I don't have a business relationship with Tableau.

I'd rate the solution at a seven out of ten. I'd like to talk to a Tableau product manager about the solution and describe how I would like the solution to work, especially around deeper analysis.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer843948 - PeerSpot reviewer
Subject Matter Expert, IT Operations Management, CS Professor at a educational organization with 501-1,000 employees
Real User
Oct 6, 2021
Good data visualization features like heat maps and story boards
Pros and Cons
  • "I like Tableau's heat maps and the storyboard. You can create data stories and tons of visuals with it, and it goes together really well. Tableau lets you manipulate the data in various ways."
  • "The price of Tableau is too high."

What is our primary use case?

I'm a computer science professor and I teach analytics. We use Tableau to teach students how to develop visualizations of data sets.

What is most valuable?

I like Tableau's heat maps and the storyboard. You can create data stories and tons of visuals with it, and it goes together really well. Tableau lets you manipulate the data in various ways. But since we are teaching, we have to accommodate the needs of the students. Often, we have to go back to basic stuff like Excel because that is what the students will be working with at whatever jobs they get. So we try to use the type of tools that their workplace will offer. We know Excel is widely used and Tableau is not.

For how long have I used the solution?

I've been working with Tableau for about half a year or so.

What do I think about the scalability of the solution?

It's an individual solution so it works on as many desktops as you can download it to.

Which solution did I use previously and why did I switch?

We were using Azure, but we're trying to get away from that because Microsoft is very expensive. We're trying to keep our expenses down while trying to find some decent products. 

How was the initial setup?

Setting up Tableau is straightforward. You just can download it and set it up on your system in five minutes.

What's my experience with pricing, setup cost, and licensing?

The price of Tableau is too high.

What other advice do I have?

I rate Tableau eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1637409 - PeerSpot reviewer
Fleet Reporting Specialist at a pharma/biotech company with 10,001+ employees
Real User
Sep 9, 2021
Very easy data analyzation; user friendly
Pros and Cons
  • "Very user friendly."
  • "Implementation requires a technical background."

What is our primary use case?

We use this solution to create dashboards, analyze data and create presentation of data to have discussions with clients. We also use it to sort huge amounts of data. 

What is most valuable?

The solution is very user friendly, particularly in terms of the ease of analyzing data.

What needs improvement?

Tableau would be difficult to implement without training or the in-house technical support we have.

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The stability is very good, especially now that they've joined with Salesforce.

How are customer service and technical support?

We have support from within the company. 

How was the initial setup?

The initial setup is straightforward because the solution is already set up in the company. It was just a matter of requesting it and downloading.

What's my experience with pricing, setup cost, and licensing?

We have a global package but I'm not involved in licensing and don't know the cost.

Which other solutions did I evaluate?

I had a look at Qlik but didn't get a chance to really evaluate the benefits from one platform to another, other than what you find on the internet. 

What other advice do I have?

I rate the solution nine out of 10, there's always room for improvement. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BI Solution Engineer at a tech company with 11-50 employees
Reseller
Aug 23, 2021
The solutions web version makes it comparably easy to blend data
Pros and Cons
  • "I like the solution's web version, more so than Power BI's web version. It just makes it easier to drag and drop things and to blend data on the backend. It simplifies the process."
  • "The charting is overly complex in comparison with Power BI's"

What is our primary use case?

We are using the latest version. 

What is most valuable?

I like the solution's web version, more so than Power BI's web version. It just makes it easier to drag and drop things and to blend data on the backend. It simplifies the process. 

What needs improvement?

The charting is overly complex in comparison with Power BI's

The calculations are harder, as the focus is on a little level of detail instead of on making a column. Power BI and Tableau are a bit more detailed when it comes to creating calculations. It's not possible to merely add two columns together, but there is a need to build a calculation. Simply put, calculations can be a little more complex in Tableau. I'd like to see the ability just to add and subtract columns, to make it like a wizard.

For how long have I used the solution?

We are currently using Tableau

What other advice do I have?

The solution is deployed on-cloud, but I have the desktop version, as well. 

As the product is comparable, I rate it as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1447362 - PeerSpot reviewer
Manager - Customer Success at a tech services company with 10,001+ employees
Consultant
Aug 13, 2021
Stable, flexible, but scalability needs improvement
Pros and Cons
  • "The solution is configurable and flexible. We can customize the dashboards and configure the interface the way that we want. The data can be manipulated and arranged in different ways, such as columns."
  • "The solution could improve the scalability, it is difficult to make changes."

What is our primary use case?

Tableau is a data visualization tool similar to Microsoft Power BI.

What is most valuable?

The solution is configurable and flexible. We can customize the dashboards and configure the interface the way that we want. The data can be manipulated and arranged in different ways, such as columns.

For how long have I used the solution?

I have been using this solution for a year and a half.

What do I think about the stability of the solution?

Tableau is stable.

What do I think about the scalability of the solution?

The solution could improve the scalability, it is difficult to make changes.

We have more than 50 people using this solution in my organization.

Which other solutions did I evaluate?

I have evaluated Microsoft Power BI.

What other advice do I have?

I rate Tableau a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1387728 - PeerSpot reviewer
Data Analyst at a tech services company with 11-50 employees
Real User
Jun 17, 2021
Great for creating graphs and visualizations; very intuitive UI
Pros and Cons
  • "Easy to create graphs and visualizations."
  • "Lacks customization in some areas."

What is our primary use case?

I use this solution primarily for reporting purposes but also for visualizations and dashboards.

What is most valuable?

The real value of this solution is that it makes it extremely easy to create graphs and visualizations. It has a very intuitive user interface and it's a relatively easy learning curve, so it's easy to pick up for most people. It has some great out-of-the-box features. 

What needs improvement?

I'd like to see a greater ability for customization because there are certain things that are lacking in that area. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I haven't dealt with the tech support but from what I hear they're pretty solid.

How was the initial setup?

The initial setup was quite straightforward. 

What other advice do I have?

It's important to make sure that your data is in a good format before feeding it into the tool. It might also be worthwhile to have some sort of ETL tool to use in conjunction with Tableau, something like Alteryx or Tableau prep, because sometimes you may need to manipulate your data into a specific format to create the types of visualizations and things that you want. You might have the right data, but if it's not in the right format it might be difficult to do certain things in Tableau. My advice would be to get the ETL tool prepped and ready to go before you start pumping it into Tableau.

I rate this solution an eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.