Tableau Reviews and Pricing

Jaya Prakasha Sarma

Practice Head BI at Nous Infosystems

Apr 18, 2025

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Building hyper extracts and creating visuals have been streamlined

Pros and Cons

"The most valuable features of Tableau include building hyper extracts and creating visuals."

"Tableau's data blending feature could use some improvement. Previously, I used other tools, such as Alteryx, for data blending because Tableau had limitations."

What is our primary use case?

I use Tableau for analytics development for different clients. It doesn't serve a specific use case for me as each customer has their own analytics development. I develop and provide analytics for various clients.

What is most valuable?

The most valuable features of Tableau include building hyper extracts and creating visuals. These functionalities are very useful, especially the ability to create visuals without much pre-work, which is a great advantage. Building hyper extracts and visualization capabilities make Tableau a robust tool for data analysis.

What needs improvement?

Tableau's data blending feature could use some improvement. Previously, I used other tools, such as Alteryx, for data blending because Tableau had limitations. Although the hyper extract and data modeling capabilities have slightly improved this feature, there is still room for enhancement.

For how long have I used the solution?

I have been using Tableau for around six to seven years.

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What do I think about the stability of the solution?

Tableau is pretty stable, and I have not found any problems in terms of performance.

What do I think about the scalability of the solution?

The solution is fully scalable and performs well even with large datasets, provided there is proper supporting hardware.

How are customer service and support?

Technical support has been very responsive. Even if there are any issues with Tableau Server, writing a ticket results in a prompt response.

How would you rate customer service and support?

Neutral

How was the initial setup?

Tableau installation is easy, both for server and desktop versions. One person is enough to manage the installation.

What's my experience with pricing, setup cost, and licensing?

Pricing for Tableau is slightly higher, which is why I generally suggest Power BI as a much cheaper alternative.

Which other solutions did I evaluate?

I have worked with QuickSight, Tableau, and Power BI.

What other advice do I have?

I rate my overall experience with Tableau an eight out of ten. In terms of suggestions, I feel that Tableau needs to improve its AI capabilities. In comparison, Power BI offers features like Copilot and AI-enabled visuals, which Tableau currently lacks. Enhancing AI features would be beneficial. I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Apr 18, 2025

reviewer2695221

solution architect at a energy/utilities company with 10,001+ employees

Apr 17, 2025

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Handles large data efficiently with secure and quick change management

Pros and Cons

"Tableau serves as a stable dashboarding tool for higher management, aiding in quick decision-making."

"The look and feel of the tool itself, including the dashboard features and data visualization, could be improved. The graphs in Tableau also have room for improvement."

What is our primary use case?

Tableau can process a huge amount of data, which is one of my main criteria. Another significant feature is change management. Enhancements to existing dashboards or reports can be made quickly. The security of Tableau is also pretty good.

What is most valuable?

Tableau's ability to handle integration and the stability of the tool itself are the most valuable features. It can process a huge amount of data. Multiple sources can be connected to Tableau, and meaningful insights can be derived. Tableau serves as a stable dashboarding tool for higher management, aiding in quick decision-making.

What needs improvement?

The look and feel of the tool itself, including the dashboard features and data visualization, could be improved. The graphs in Tableau also have room for improvement.

For how long have I used the solution?

I have around three to four years of experience using Tableau.

What do I think about the stability of the solution?

I would rate the stability of Tableau as nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Tableau as around eight to nine.

How are customer service and support?

I would rate the technical support at around eight to nine.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Tableau is straightforward. Tableau can be downloaded for free from the Tableau website, and it can be installed on a desktop for self-service design.

What's my experience with pricing, setup cost, and licensing?

I am not directly involved in the pricing of Tableau, so I am not sure about the pricing, setup cost, or licensing.

Which other solutions did I evaluate?

The competitors of Tableau are MicroStrategy and Power BI.

What other advice do I have?

I would recommend using Tableau, but there are other competitors like MicroStrategy and Power BI. The choice depends on the organization. If I were to rate Tableau, I would give it around an eight out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer

Last updated: Apr 17, 2025

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March 2025

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reviewer1563138

CEO at a tech services company with 1-10 employees

Apr 17, 2025

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Connecting data sources with simplicity, yet finding features remains a challenge

Pros and Cons

"The ability to present data is very effective, providing great impact and good online information."

"Tableau could be more intuitive. It has all the features, but it is difficult to find them."

What is our primary use case?

I mainly use Tableau for sales and inventory purposes. Additionally, I have dashboards that show performance, and I utilize it for making reports on the database in one of the companies I work with.

What is most valuable?

The ease of connecting Tableau to data sources and manipulating the data is quite good and straightforward. Additionally, the ability to present data is very effective, providing great impact and good online information.

What needs improvement?

Tableau could be more intuitive. It has all the features, but it is difficult to find them. When I want to use or present something in a certain way, it's hard to locate the necessary features. However, with some help, I can eventually find them.

For how long have I used the solution?

I have been using Tableau for about five or six years.

What do I think about the stability of the solution?

Tableau is pretty stable.

What do I think about the scalability of the solution?

I wouldn't say Tableau is one hundred percent scalable, but it is quite scalable.

How are customer service and support?

I have not used Salesforce customer support.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I have used Qlik Sense as another client works with it, so I have had reporting using their tools as well. However, I don't know enough of Qlik Sense to make a comparison.

How was the initial setup?

The installation of Tableau is pretty straightforward.

What about the implementation team?

I usually do the installation myself and do not require others.

What was our ROI?

Tableau is able to save up to ten to twenty percent of expenses.

What's my experience with pricing, setup cost, and licensing?

Tableau is on the high end and could have been more affordable. I would rate the price as around five out of ten.

Which other solutions did I evaluate?

I have used Qlik Sense but cannot comment on the differences with Tableau.

What other advice do I have?

I rate my overall experience with Tableau as a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Last updated: Apr 17, 2025

ArchanaN

Associate Director at Mresult

Apr 16, 2025

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Efficient content management improves access control and streamlines reporting

Pros and Cons

"Overall, Tableau is a very good tool."

"Pricing is also a concern for me as it is expensive compared to TIBCO Spotfire Enterprise licensing and Microsoft Power Platform."

What is our primary use case?

I use Tableau mostly for reporting and dashboarding purposes. I utilize Power Platform when I require numerous business rules and need a quick prototype. For enterprise reporting, I use TIBCO Spotfire. Although I do not use Tableau directly, my customers' companies do.

What is most valuable?

The most beneficial feature of Tableau for me is its user interface, which offers a quick and easy drag-and-drop facility. Another advantage is the site administration, allowing for efficient content management and security without requiring server admin intervention. This ease of maintaining content and managing access control at the site level distinguishes Tableau from Spotfire, where admin duties are restricted and can cause delays.

What needs improvement?

I find that customizations in Tableau are not intuitive, and it should be easier to write HTML, CSS, and JavaScript. The usual technical support is not up to the mark unless it is elite support. Pricing is also a concern for me as it is expensive compared to TIBCO Spotfire Enterprise licensing and Microsoft Power Platform.

For how long have I used the solution?

I have been familiar with Tableau for close to ten years.

What do I think about the scalability of the solution?

Tableau's data blending capabilities are an added feature, but I do not frequently use them because data is often properly structured in databases and data warehouses before reporting.

How are customer service and support?

I find Tableau's technical support to be good with elite support, but it struggles with usual, general support. Two years ago, I rated the usual support six or seven out of ten.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

I think Tableau is expensive compared to TIBCO Spotfire Enterprise licensing and Microsoft's Azure and Power Platform.

Which other solutions did I evaluate?

I work with TIBCO Spotfire, Power BI, and a little bit of Tableau in addition to Microsoft Azure products.

What other advice do I have?

Overall, Tableau is a very good tool. I would rate it eight out of ten. For business visualization, I would still recommend Tableau to others.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Last updated: Apr 16, 2025

reviewer1293936

Group Finance Head Of Investment Bank Product Control at a financial services firm with 10,001+ employees

Apr 14, 2025

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Gain clarity in financial presentations and face challenges with data preparation

Pros and Cons

"Tableau is extremely good at dashboard creation, providing clear and concise visual presentations."

"I find data prepping in Tableau challenging to understand, perhaps because I am new to it. It sometimes requires extensive investigation to determine why the data does not appear correctly."

What is our primary use case?

We mainly use Tableau for financial presentations.

What is most valuable?

Tableau is extremely good at dashboard creation, providing clear and concise visual presentations. The most beneficial feature is its ability to present data cleanly and effectively. However, setting it up and using it with large datasets can be challenging. Tableau excels in visualization, making presentations efficient.

What needs improvement?

I find data prepping in Tableau challenging to understand, perhaps because I am new to it. It sometimes requires extensive investigation to determine why the data does not appear correctly. Currently, I rely on community support to answer my queries, and it is still early for me to provide further comments on improvement.

For how long have I used the solution?

I have been using Tableau for less than a year.

What was my experience with deployment of the solution?

There were challenges in getting accustomed to the functionality of Tableau, especially since I am used to Microsoft products. Certain criteria needed a lot of experimentation, particularly in data prepping. Sometimes the data doesn't appear as expected, leading to extensive investigative work.

What do I think about the stability of the solution?

I have not faced any issues with the stability of Tableau.

What do I think about the scalability of the solution?

I am still working towards understanding the scalability of Tableau. Currently, I have not encountered any limitations, but I am still exploring and replacing current tools. It is too early to comment on scalability issues.

Which solution did I use previously and why did I switch?

We previously used Microsoft Power BI. Power BI seems more powerful for data massaging and processing compared to Tableau. However, Tableau is superior in terms of visualization.

How was the initial setup?

The initial setup was a bit challenging, particularly because I was used to Microsoft products. It took some time to get certain criteria right, but it has become easier over time.

What about the implementation team?

The setup was conducted through my IT team, who provided me with the license.

What was our ROI?

We have not derived any significant benefits yet as we are still in the exploration stage, except for one time-saving achievement.

What other advice do I have?

If you have many presentations, I recommend Tableau. However, if your focus is on heavy data processing or data prepping, Tableau may not be the best choice. I would rate Tableau a 7 out of 10.

Which deployment model are you using for this solution?

On-premises

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Apr 14, 2025

Nattawat Choosuwan

Senior Data Consultant at a government with 11-50 employees

Apr 14, 2025

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Real-time data connection enhances workflow and decision-making process

Pros and Cons

"The customer service and support for Tableau in Thailand are excellent."

"An area for improvement in Tableau is the Explorer license type. It is not as useful, and the product owner should enhance its benefits or clarify its role. Additionally, the frequent updates with many versions available for download can be confusing and could affect stability."

What is our primary use case?

In our organization, we use Tableau for several use cases. The first one is the sales dashboard, which includes sales performance reports, leads, and opportunity status dashboards. The second use case involves financial analytics dashboards, such as 'what-if' analytics in financial terms.

What is most valuable?

The most valuable features of Tableau include the drag-and-drop functionality and the ease of use of the user interface. A significant feature for me is the real-time connection to data sources because it effectively manages large data sets. Additionally, the real-time data processing eliminates the lack of timely reports or dashboards, allowing for hour-by-hour updates instead of monthly or weekly ones.

What needs improvement?

An area for improvement in Tableau is the Explorer license type. It is not as useful, and the product owner should enhance its benefits or clarify its role. Additionally, the frequent updates with many versions available for download can be confusing and could affect stability. They should avoid providing access to older versions on their website.

For how long have I used the solution?

I have been working with Tableau for three years.

What was my experience with deployment of the solution?

The deployment process involves creating the dashboard on my PC or notebook and then sending the workflow to the IT team, who helps with the deployment. Only two people were needed for control and training, making it cost-effective.

What do I think about the stability of the solution?

I rate the stability a five or six because Tableau updates very often with new versions or patches. This requires downloading the latest version, but older versions are also visible, which can lead to confusion.

What do I think about the scalability of the solution?

I rate the scalability of Tableau at eight. Tableau is easy to use across various dimensions, whether on-premises or on the cloud. Whether it's installation, configuration, dashboard creation, or deployment, it's seamless in both environments.

How are customer service and support?

The customer service and support for Tableau in Thailand are excellent. They provide quick email and phone responses and have Thai-speaking personnel. Being part of Salesforce adds to their efficiency and responsiveness.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used Power BI and Oracle Analytics Cloud before Tableau. My decision to switch wasn't due to the inadequacy of the tools but primarily influenced by the end user's needs and the integration with existing infrastructure. For instance, if a client is already using Google Cloud, they prefer Looker; for on-premises, Tableau is preferred.

How was the initial setup?

I rate the initial setup an eight, as it is easy to complete. You can download the necessary software from their website and then license it by adding the license key. It's a straightforward process.

What about the implementation team?

The deployment involved myself and another person for training and control. We were able to manage the deployment internally without the need for external help.

What was our ROI?

The ROI of using Tableau extends to its seamless integration across various platforms, as it's from Salesforce and thus not limited to any specific cloud provider. This enhances connectivity and saves on total project costs.

What's my experience with pricing, setup cost, and licensing?

Tableau is rated an eight because it is pretty expensive compared to alternatives like Power BI. The pricing could be reconsidered based on the region, especially in Asia Pacific, considering local budget constraints.

Which other solutions did I evaluate?

I evaluated alternatives like Power BI, Looker Studio from Google, and Oracle Analytics Cloud before choosing Tableau. The choice was primarily driven by the need to align with the client's existing IT infrastructure.

What other advice do I have?

Overall, I would rate Tableau as an eight out of ten. While its features and integration capabilities are impressive, there's room for improvement in the stability brought about by frequent updates.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: partner

Last updated: Apr 14, 2025